Quality Management

►Quality management ensures that an organization, product or service is consistent. It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.✦

►Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality.✦

【Topics Covered In This App are Listed Below】

*History of Quality

*History Of The Quality Movement

*The Quality Revolution Comes to the United States

*Definition of quality

*The Never-ending Development of Quality

*Quality Assurance Era

*Strategic Quality Management Era

*Concept of Quality Cost: Customer-focused

*The Kotler nine quality-price matrix

*Quality Standard

*Supply chain Management

*Total Quality Management

*Quality Management Systems in health care organizations

*European Foundation for Quality Management – EFQM

*Joint Commission International – JCI

*The Cooperation for Transparency und Quality in Healthcare – KTQ

*Overview and rough comparison of the Quality Management systems

*Continuous Quality Improvement

*Implementation of a nationwide Quality Management System

*Commitment and Participation

*Continuous Quality Improvement (CQI)

*Elements Of A Quality System

*Quality System Design

*Designing Part Two of the Quality System

*Data Development and Statistics

*Auditing

*Marketing and Promotion of the Event

*Event Planning Training and Internship

*Five Ps of Event Marketing

*Internal versus External Event Marketing

*Sponsorship Needs Assessment