Patient Access APK

Version 2.4.7 - uk.co.patient.patientaccess
Last updated: 2020-07-07
patient,patientaccess,health,fitness,access

GP and healthcare services at your fingertips

Patient Access apk

APP Information

Download Version 2.4.7 (1573052305)
Apk Size32.10 MB
App DeveloperPatient.co.uk
Malware CheckTRUSTED
Install on Android4.4.x and up
App Packageuk.co.patient.patientaccess.apk
MD577e4480256e3f1f01930a407208fb133
Rate5
Website https://www.patientaccess.com

Download Patient Access 2.4.7 APK

App Description

Patient Access is patient,patientaccess,health,fitness,access, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit Patient.co.uk website who developed it. uk.co.patient.patientaccess.apk apps can be downloaded and installed on Android 4.4.x and higher Android devices. The Latest Version of 2.4.7 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 871+ times on store. You can also download uk.co.patient.patientaccess APK and run it with the popular Android Emulators.

Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy services. 

NEW: You can now create a Patient Access account without linking to your UK GP practice and enjoy the following features: 

• If you’re feeling under the weather, search for symptoms and find patient information articles 
• Self-refer to NHS services such as talking therapies, sexual health, antenatal care and drug and alcohol addiction services 
• Choose from over 30 services provided by your local community pharmacy and book in the app 
• Access and read medical advice and healthy living tips from the experts 
• Sign in quickly, easily and securely with Touch or Face ID 
• Swiftly check if you can link to your GP 

If you are able to link your Patient Access account to your GP practice, you can also get access to the following features where they are made available by your practice: 

• Book face-to-face or remote online appointments with your GP, nurse or clinician at a time that suits you 
• Request repeat prescriptions online, with convenient delivery to your preferred pharmacy 
• View your medical record, including test results, immunisations and allergies 
• Securely share your medical record with healthcare professionals of your choosing, without the need to contact your practice 
• Look after your loved ones and act on their behalf to book appointments and repeat prescriptions 
• Message your GP directly from within Patient Access at home or on the move 
• Where your practice has enabled it, book a remote video consultation with your GP, nurse or clinician 

You must be a registered patient at a participating practice to use the GP-linked features in Patient Access.
 

App ChangeLog

  • Fix for App crash for users on Android 6.x and under. Fix resolves the issue for those users that were unable to sign in to the application following the latest release.

App Screens

Patient Access App Screen 1Patient Access App Screen 2Patient Access App Screen 3Patient Access App Screen 4Patient Access App Screen 5Patient Access App Screen 6Patient Access App Screen 7Patient Access App Screen 8Patient Access App Screen 9Patient Access App Screen 10

fpCxTZfRnky5UkMuL-ia20191110-6142-rqo4hv
Name:77E4480256E3F1F01930A407208FB133

Apk scan results


Apk Scaned By TotalVirus Antivirus,uk.co.patient.patientaccess.apk Was Pure And Safe.

Scan Stats:confirmed-timeout:0|failure:0|harmless:0|malicious:0|suspicious:0|timeout:1|type-unsupported:11|undetected:62|
Name:fpCxTZfRnky5UkMuL-ia20191110-6142-rqo4hv
Name:77E4480256E3F1F01930A407208FB133 SHA-1:35f072b816f7e606400691776bb885c217a30f68 SHA-256:2bd8f2b60d62dd939ef530dc3df75bd3e056b49bac15efadd7f00a0b75dc40ca SSDEEP:786432:7HbHCEqgP8dHIoFbv3+CApzgQVT4pMgUWWK11p2ZqLmmWQ4chVZWQV:/9qtdIGIhbVTnWHEZqLJbQi File type:Android Magic:Zip archive data, at least v2.0 to extract File size:33663936 Uncompressed Size:89081845 Contained Files :2290 Contained Files By Type:MF:1,RSA:1,SF:1,cer:1,crt:2,dex:2,gz:1,md:1,pem:1,so:4,txt:3,xml:80,

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.CAPTURE_AUDIO_OUTPUT
android.permission.GET_ACCOUNTS
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.READ_CALENDAR
android.permission.RECORD_AUDIO
android.permission.WAKE_LOCK
android.permission.WRITE_CALENDAR
android.permission.WRITE_EXTERNAL_STORAGE
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
android.hardware.camera
android.hardware.faketouch
android.hardware.location
android.hardware.microphone
android.hardware.screen.portrait
android.hardware.wifi
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

read calendar events plus confidential information
Allows the app to read all calendar events stored on your phone, including those of friends or co-workers. This may allow the app to share or save your calendar data, regardless of confidentiality or sensitivity.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

add or modify calendar events and send email to guests without owners' knowledge
Allows the app to add, remove, change events that you can modify on your phone, including those of friends or co-workers. This may allow the app to send messages that appear to come from calendar owners, or modify events without the owners' knowledge.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Julian Philpot-avatar

    This is a great app. It does everything I want - booking appointments, ordering precscriptions, and seeing my medical history. Why only one star? Because the good people who make this app have decided it will no longer run on my phone, which is rooted. It's been fine all this time, but now they don't trust me with my own data. Thanks a lot, guys. You've just taken away a very useful health tool at a time when it is most relevant.

  2. Joanna Duncan-avatar

    This app makes it much easier to request prescriptions, which previously took a few weeks to sort out. At times it was frustrating, especially when I've had to take several trips back and forth to the surgery or pharmacy to chase them up. This app is more direct and within a few days I receive a message to say when my prescription is ready to be picked up. Much better! And a lot less stressful.

  3. andy pritchard-avatar

    Easy to navigate, simple and precise instructions, once in there. Name field already populated - great. But password field is a nightmare. I use a password manager as all my apps, etc have unique p/d. I have uninstalled this app and re-installed, same as the entry in the p/w manager. In theory once I have activated the p/w manager all apps should be automatically populated in both fields, unfortunately I have to use a work-around to populate the p/w field as the entered p/w is rejected.

  4. T A-avatar

    Use to be a great app for everything I needed and I have been using this for years. Now I can't login since update. Sign in and register buttons do not function. Twitter and fb links have been taken down. Such a shame. Back to mygp.

  5. Philip Turtle-avatar

    More tinkering with the app for no real benefit. I now have to add a message for a repeat prescription - why? Also now asking me to verify my email even though it hasn't changed - and still waiting for the verification email to arrive after 5 minutes. Don't use batch processing to send emails.

  6. David Lamb-avatar

    Excellent. Simple and smooth in use. As well as appointments and repeat prescriptions it provides a messaging function together with lots of very useful medical information. It's just how apps should be.

  7. Robert Hoodless-avatar

    Robert Hoodless

    2020-06-03T11:11:52.560Z

    Received an update 2 days ago and now Patient Access will not load for "Security Reasons". Says my phone is rooted, I can assure you it is not, every other official google playstore app works OK. Loaded myGP no problem, so probably register for this and ditch Patient Access. Vodafone VFD 600 running Android 6.0.1

  8. carol Rimmer-avatar

    The app worked fine for a while until it decided I was using a rooted device which I'm not. I even did a root check to confirm it definitely is not a rooted device. Please sort it. This app is useless now. I've got to reverse to phoning for repeat prescriptions till this bug is sorted.

  9. Martin Tiney-avatar

    Was reasonably good, until recently, now I have to enter 5 or 6 captur to gain entry, now it's just a pain, needs to revert back to how it was, if you haven't updated, DON'T!

  10. John Aitchison-avatar

    You need to get login details from your practice. When you register and login first time the app works. Second time the app fails. Contact support they say "get new login details" You need to get login details from your practice. When you register and login first time the app works. Second time the app fails. Support says "get new login details" Done this now 4 times. This is the worsted app support on the market. But it's the one my surgery uses for repeat prescription. It is a failure.

  11. Tony Aindow-avatar

    I've been using this app successfully for a year, but since the last update it turns off my phone when I try to sign in. I've uninstalled and reinstalled but it's made no difference. How am I supposed to get my regular prescription? Please fix this problem quickly, as there's obviously lots of folks with the same fault.

  12. Renata-avatar

    When I really needed it, the app suddenly stopped working and would not let me sign in. I tried changing the password and de- and re-installing the app, to no avail. The next day it let me sign in again - temperamental. Very annoying.

  13. Simon Murrell-avatar

    Latest update stops it working. I have a note 9. Custom rom but not rooted. The app insists I'm rooted and will not work anymore. ALL my banking apps work so why would your devs try and impose even greater security than a bank !!! . Great job devs now I can't order my latest prescription.

  14. Mark Lockwood-avatar

    I found the problem i had with this app was down to my then internet connection, this app gets a full 5 stars as it is very easy to use from medication ordering to booking appointments and also has some very informative articles to read. All good

  15. Sarah Hawkins-avatar

    Also issue with app since update. Saying device rooted. Phone is not rooted. Oneplus X, 3 years old, so operating system is no longer up to date. Installed app on Lenovo tablet with up to date software and app worked fine.

  16. Ian Squires-avatar

    Same problem as Kevin Revely 25 May 2020, app worked fine until recent update, now it will not open "Rooted Device Detected" message. I have not done anything to my phone and don't understand the message. My phone Motorola Moto e4. Good when it works.

  17. Mark Forrest-avatar

    Poor update, just a wrapper to web page using default browser on phone. I use Firefox with javascript disabled by default which messed up logging in. Had to manually login to page in Firefox and permanently turn security off before I could login using the app.

  18. Murray Drummond-avatar

    Murray Drummond

    2020-06-09T07:11:23.408Z

    App not working since latest update, needs urgent update fix or previous version reinstalled till fixed. The only part of the opening screen that works on my phone is the "technical support" which turns out not ti be technical at all.

  19. Jacky King-avatar

    Suddenly started telling me that my device (Lenovo Yoga book), is rooted even though it is not. My son used both a root scanner and es file explorer, both say it is not rooted. Please fix asap, as I need to order my meds next week.

  20. John Webb-avatar

    I have tried contacting you before. The latest update does not work, it won't allow me to log in simply ignoring what I have typed and going straight back to the empty login screen. The app is useless and the fact that you ignore legitimate complaints is worse. Back to paper!?

  21. Paul Allaway-avatar

    Worked yesterday after logging in and then I checked it worked with fingerprint logins . However today after logging in with fingerprint it takes me to log in page and asks me to enter details again. Why make changes to the login section during a pandemic? Absolutely idiotic decision of you to make.

  22. Eric Francis-avatar

    Better than before, able to read consultants letters. But improvements required. To be able to print off Documents sent to Doctors.

  23. Nicky-avatar

    I've had no issues with it at all. As someone on multiple medications that always seem to unsync in time scales, it's really great to just be able to order them through the app.

  24. Paul Taroni-avatar

    I get really annoyed when apps ( and it's not just this one) sign you out of your account when they are updated. Others don't do it so why do you? If you really can't get your head around changing this then how about WARNING US so we can go and make sure we remember our password 😠

  25. daniel hartwell-avatar

    daniel hartwell

    2020-06-01T15:37:40.512Z

    locked out after 1 login attempt with correct password copied from password manager, was stopping app from auto filling ...by turning off auto-fill for password manager. Claims I made 3 attempts to login) Won't let me re register online without calling someone.... Now it means I won't be able to order my hayfever meds before meds review is due...and no longer null and void due to Covid lockdown NOW IM I AGAIN IT TELLS ME TO CALL MY GP PRACTICE TO RE-REGISTER.... CAN'T RELY ON FOR EMERGENCY MEDS

  26. Mandy Petrucci-avatar

    Very handy app for making my doctor's appts and reordering my repeat prescriptions. Been using it for over a year or two now and never experienced any problems with the app or the service.

  27. Janette Blakeway-avatar

    Janette Blakeway

    2020-06-03T17:55:12.230Z

    Was always a good app but today for some reason it won't let me login, saying my cookies are turned off when there not, I've tried everything to no avail.

  28. J Edwards-avatar

    Before the last update the app was perfect to use. Now it just directs you to the patient access website via your browser so there's no point in having the app at all. Will be uninstalling.

  29. Philip Battersby-avatar

    Philip Battersby

    2020-06-10T15:50:48.841Z

    Worked fine till a couple of weeks ago when it started telling me my device is rooted, which it isn't. The best is I emailed the developer twice and they can't be bothered to reply. Poor.

  30. Nick Davies-avatar

    Arranged through my surgery, the process was straightforward and the app is simple, accurate and effective. Having used it for over 2 years I highly recommend it.

  31. Kai Yau-avatar

    This is a good app, but the latest update from 23 May 2020 no longer works with rooted devices. A further annoyance is that your website does not work properly on smartphones (confirmed by staff at my GP surgery; refuses to sign in using Firefox 68). Just a couple of notes: I am a grown up, and I am absolutely fully aware of the security risks involved with root access! Also, Magisk Hide fails to hide root from this app.

  32. Tricia Rey-avatar

    Difficult to sign in. Request new password has no next button after entering code. It took about 6 tries for the practice to reset my account. Very clunky and not very efficient.

  33. Nicola Cane-avatar

    I've been using this ap for sometime, I also updated a few days ago and I can no longer access it. Saying my device is not rooted,. So inconvenient, I sincerely hope this problem can be rectified

  34. Ian Das-avatar

    Nice & easy interface. Booking appointments a breeze. Not used for prescriptions. What look like features added since I last used were also a big boon.

  35. Theresa Lovell-avatar

    Having the same issue as Kevin, message that I can't access the app as my device is rooted. What on earth does that mean? I haven't changed any settings.

  36. Colin Milne-avatar

    Had to have it reset and re register with my surgery on numerous occasions due to app reverting back to basic app with no option to order scrips or access to med records or book appointments, pity coz it was a good app at 1st

  37. Ken Park-avatar

    Rooted Device? When I try to log in it says I can't because apparently I am using a rooted device, which I am not. Used to work fine.

  38. David McCrudden-avatar

    David McCrudden

    2020-06-05T21:59:35.811Z

    The latest update has removed the option to log in using my finger print. Why? And to send you a message I have to enter my DOB. To do this this I would have to make about 876 keystrokes. Somewhat of a dererrant don't you think?

  39. Janice Randall-avatar

    Easy to use, fast response for repeat prescriptions. Other services available at the click of a button

  40. Brian Holden-avatar

    Great app, I use this all the time now to book appointments and order repeat prescriptions. You can also view your medical history.

  41. Ewan McT-avatar

    An easy to use app, but some of the messages regarding prescription requests are misleading. If there is any request to adjust amounts, for example, it's a variation that the GP has to approve. But on the app, it says the request has been rejected, where actually, the variation has been approved. It has caused confusion for me on a couple of occasions, meaning a phone call to an already busy practice reception to clarify what's happening. Also, no pharmacy notification on prescription status.

  42. Kevin Revely-avatar

    Working fine until a recent update. When trying to open app, message says "Rooted device detected". I tried reinstalling... No joy. Used Root checker, it says device is not rooted.

  43. Julie Smith-avatar

    Easy to use. Easy to access. Clear and sufficient information and details. Changed from another app to this one

  44. Diane Sanders-avatar

    Its sometimes quite hard to get into the site, i dont know if its because it gets very busy, but can be very frustrating and then you have to keep ringing the surgery, which is unfair to the receptionists when people become frustrated.

  45. Divinia Kinsey-avatar

    my only concern especially for those who struggle with technology is the signing in. several times I have been locked out and had to visit surgery itself to rectify it.

  46. Graham Russell-avatar

    I can not log in, I have tried resetting my password, it sent me an email and the 6 digit validation code, still no joy, what is wrong???

  47. A Google user-avatar

    Very easy and quick to use. Much more so than the browser option, although a bit truncated.

  48. Stephen Tongue-avatar

    This app helps me place my repeat prescriptions without the need to visit the doctor. I also have access to my medical records. Very good

  49. Tracey Marshall-avatar

    Tracey Marshall

    2020-06-06T10:47:47.955Z

    Excellent app, very easy to use, and essential for myself as I can't always get out to put prescription in the DR'S.

  50. Jennifer Leach-avatar

    Very good for requesting repeat prescriptions but quite useless for anything else (at the moment).

  51. Michael Fellows-avatar

    Michael Fellows

    2020-05-30T10:17:00.572Z

    A good app but a couple of problems. In past have used it on my Apple I Pad then on this occassion window shows that since an update requires IOS 10 or above. As mine is an older version it didn't work so downloaded it onto my Samsung. Entered User ID number and password but again didn't work so then entered my E mail and password and it worked. When working it's a good app and saves hanging on the phone for ages to get through to the receptionist at the surgery.

  52. m g-avatar

    Was 5 stars until the latest update, can no longer login and I'm not receiving any emails to when I have resorted to trying reset password.

  53. mateusz trojak-avatar

    Good overall experience it is good idea to have a app instead calling every time you need something.

  54. A Google user-avatar

    App has the features but my doctor's practice doesn't uterlise all the services. Appointments can't be booked on most occasions, I cannot message the practice and personal details cannot be updated. Pity. I would give it a higher score but what's the use of an app with numerous features if you can't utilise them. All I can do is order medication.

  55. Glyn Griffiths-avatar

    Excellent application for fantastic quality service s. I recently purchased a new phone and works well with the android systems.

  56. Jackie Francis-avatar

    Simple to order repeat perscriptions once registered. Great thay i can access my own medical records and book appointments without waiting in a cue on the phone.

  57. Komik Komiko-avatar

    good app. no ads. quite easy and simple to use. I've used it for a couple of years without any problems.

  58. Rob McDowall-avatar

    Very useful app. I use this to order my repeats and it saves me having to call the surgery and rhyme off a long list of regular medication. Never had any issues with this app but a feature I'd like to see is the ability to see the nearest pharmacy within the app or the opening hours and phone number of the pharmacy I regularly use. Even if Patient Access provided an ability for patient to select the pharmacy they use and have this contact info displayed on the app.

  59. Ros Gray-avatar

    Really useful app, easy to navigate, lots of good info and makes ordering repeat prescriptions straightforward.

  60. PV B-avatar

    Unreliable for such a vital app! Details are correct yet when I log in I am immediately logged out. They said it was a time issue on my device. Wrong. I tried on two and time is fine. Need my heart meds but seems they dont care! Its the same online site and with multiple browsers.

  61. Michael Stanbridge-avatar

    Michael Stanbridge

    2020-05-31T15:39:10.549Z

    Easily meets my requirements for ordering repeat medication. Pity it doesnt support messaging to my GP surgery because of deafness and inability to use phone.

  62. John Cashman-avatar

    Easy Repeat Prescription Process, can see when approved and ready for collection and operating hours of the surgery and pharmacy.

  63. John Byrne-avatar

    Very useful app. Use it for ordering repeat prescriptions and have had no problems so far

  64. Gin Hogg-avatar

    Worked fine on Android 7 tablet until latest update now says tablet is rooted WHICH IT IS NOT. Most aggravating. Sort it out please

  65. Thomas Scott-avatar

    App very simple to use, easy to read and navigate. I would highly recommend!

  66. David Thomas-avatar

    Really impressed. Reordering my medication is so simple and I like being able to book appointments with my GP.

  67. John P-avatar

    Used to work now just displays an error stating request could not be completed at this time since "update"

  68. Andy C-avatar

    Used to work until recent update. Now telling me I have a rooted device which I don't. Android 6.1

  69. Linda Watkin-avatar

    Stuck with root problems never had any trouble before and phone is not rooted please fix the update so we can use again.

  70. Sue Chapman-avatar

    This app has been good as it saves any problems getting my medication. I have not yet used the other services.

  71. John Hulm-avatar

    Can't use this app since update of June 3rd as says my phone (Moto E4) is rooted when it isn't. Could this be fixed please.

  72. N McD-avatar

    It's often the those things that seem inconsequential to others that are in fact the biggest things in our lives. This app is one of them. Mental and physical problems mean this app has quickly become essential. This app solves many problems and is an amazing help in my life. In five words; As Handy As They Come. Added: Over time I've come to realise it is missing either a way to ensure your surgery reads the Added Info box (or at least know if they have). Down to 4.

  73. Mom and TOM-avatar

    Easy to use, simple to use. I prefer using this rather than having to ring the doctors and remember all my repeat prescription medications plus being able to book appointments is great especially being able to choose the doctor you prefer

  74. Elliot Otchere-avatar

    Since my medication is all year round I now don't need to wait a long period of time to book an appointment or even wait for months to get an appointment. I can just request it here and in a couple of days go pick it up.

  75. Michael Hanvey-avatar

    Really handy to view repeat prescriptions, can be sent to the pharmacy from your mobile and book appointments without the hassle of having to ring.

  76. Gordon Edison-avatar

    Love this, makes ordering repeat prescriptions so easy. No longer logs in!

  77. George Milner-avatar

    I have used app for many years and have always found it easy to use with no glitches

  78. Tommy Randell-avatar

    This app has stopped working as of June 3rd update. Despite reinstalling and etc... even email isn't working.

  79. David Jackson-avatar

    Works well for ordering repeat prescriptions, which can then be sent to a pharmacy of your choice. It"s well worth having for this alone. In theory you can check your medical records, but this is extremely limited, as is booking appointments. (As explained you have to get authorisation from your practise to get started.) One annoying feature is that the marker for important messages will not go away, and it is impossible to remove messages. Pretty pointless.

  80. Wenna Watkins-avatar

    Always easy to use and much easier for me with limited mobility

  81. Jef Holdsworth-avatar

    This was a great app, but now it won't even prompt me for a fingerprint login. Has it been updated again?

  82. Winston Walker-avatar

    Difficult to sign in , the apps don't remember my last sugn in which is very difficult for me a low vision person otherwise the apps is very useful.

  83. TheCheezyQuaver-avatar

    TheCheezyQuaver

    2020-05-31T18:27:38.235Z

    Been using this app since the start but it no longer works after an update I get a message stating my device is rooted.

  84. MARTIN BAILEY-avatar

    Does the job well. Saves having to wait on the phone for ages for requests and results.

  85. Steve Cookson-avatar

    Amazingly hard to register. Doesn't work from my phone, said it was not connected, when it was. Switched to PC. Sent text message which took an hour to arrive. Shouldn't take it's lead from Doctors running late. Now I need to call ir visit my practice with proof of identification for next stage. OMG. How is that online? Even HMRC is better, although not much.

  86. Tom Jasper-avatar

    Good with the exception of mandatory population of text field in repeat prescription function, which, inevitably, will mainly be for a repeat prescription without deviation... Better to pre-populate with standard text and allow client to overwrite.

  87. Gary Pearse-avatar

    Fantastic time saving app. No longer having to wait for prescriptions to be sent to pharmacies is a godsend

  88. William Allison-avatar

    William Allison

    2020-04-16T08:08:15.838Z

    No longer works on my device. Why require the latest technology to provide such a basic service? This is a very poorly designed app which barely works at the best of times. And, when it doesn't work, which is often, it offers no help or support or advice. The designers need to give some consideration to their users, largely elderly, who do not possess the latest devices.

  89. Carl Pennington-avatar

    Carl Pennington

    2020-05-25T10:09:47.781Z

    Installed app. Cannot add my GP. Contacted support, got 2 replies then nothing. Have a lifelong prescription, which getting repeat prescriptions is a nightmare at the moment, I am a keyworker and the GP closes before I can get there. Thought this app would help. Clearly not.

  90. Debbie Hunston-avatar

    Very easy to use for repeat prescriptions without the need of attending the health centre.

  91. David Brown-avatar

    Not logging in after upgrades. Given up using the App. Now log into the Patient Access website on my PC. Information provided is sometimes restricted by GP Practice and other health service information such as podiatry is not available via post code search nor are out patient appointments shown. The latter use separate NHS IT Systems. Hence to call the app Patient Access is a bit of a misnomer.

  92. Julia Ward-avatar

    Tried to book a telephone appt with my GP, very frustrating because at some point I was supposed to indicate if I wanted a phone or video call, not clear where or how, going back or editing resulted in a restart, then timed out, four attempts to book. Ok for ordering meds, other services shown not offered.

  93. linda Pennington-avatar

    linda Pennington

    2020-04-21T15:59:52.655Z

    This app used to work perfectly until I went to Tenerife for my holidays. It seems to think I am still not in England and I cant access the app. I have reported the fault but no joy. So even though I enter my details I cannot access the app. Cant 7understand why they cant sort it out!!!!!@

  94. Neil Kiley-avatar

    Took several weeks to get a link to GP. Go to order a prescription and find the link has been deleted. Doctor now only accepts requests in electronic form so going to have to go without asthma medication while I get this sorted (hopefully with another app)

  95. Helen B-avatar

    Since update won't let me sign in. Says cookies are turned off, but they are on! Back to trailing up to surgery!

  96. Ray Alexander-avatar

    The app is great. The portal is a bit stringent with it's password reset

  97. Aaron Skeels-avatar

    Always works as expected. Never had any unplanned interruptions or glitches

  98. Paul Shields-avatar

    This app worked fine before a recent update and now has quite major bugs. After ordering an item in my repeat prescription section the app was saying the request had been denied by my GP when I checked the status later in the day. I repeated the request for the item along with a message asking why it had been refused. My GP responded saying my original request had in fact been agreed and had gone to my designated pharmacy as usual which I can confirm is true. Please fix to stop this confusion

  99. paultheangler01@talktalk.net sweep2nipper-avatar

    paultheangler01@talktalk.net sweep2nipper

    2020-06-07T12:41:57.543Z

    Never have any problems using the app. Ordering my meds easy, appointments simple .

  100. Stuart Wetherell-avatar

    Stuart Wetherell

    2020-06-09T14:49:19.921Z

    A very useful tool for most GP transactions. Messages hasn't been activated by my gp unfortunately.