PartsTown

The Parts Town mobile app empowers industry professionals with the ability to find parts and manuals for virtually every piece of commercial kitchen equipment out there. The app includes tools that make searching for and purchasing parts a breeze.

Equipment Manuals – Download all the commercial kitchen equipment manuals you need across hundreds of manufacturers. Save them locally to your device to view them offline.

Interactive Diagrams – Interact with equipment diagrams by pinch and zooming and clicking on parts to retrieve the part details and availability.

Hyperlink Manuals – Links in equipment manuals connect you directly to the product information page. Go from parts identification to purchasing with ease.

Live Text Chat – Chat with one of our customer service agents: The app includes realtime text based messaging with one of our skilled customer service representatives. Get the answers you’re looking for now.

PartsMATCH 1.0 - Bringing image recognition to the restaurant parts world: Through the use of cutting-edge visual search technology, PartsMATCH allows customers to take three photos of their part, answer several brief questions, and get back the top visual matches from among hundreds of manufacturers, thousands of models, and tens of thousands of parts.

PartsMATCH Assistant - Fast, convenient help from a Parts ID Specialist to find your part: The app allows you to optionally submit photos of your part along with other information such as serial number, voltage, and gas type, and be notified immediately once the specialist has located your part. Choose to receive an email notification or phone call in addition to the automatic push notification sent directly to your phone. Click through the matching part to quickly add it to your cart and check out within the app.

Voice Search – Use your microphone to search for parts: In addition to using text based key word searching, you can use your microphone with our voice recognition solution to find parts. Just speak what you are looking for!

Synchronized Manuals and Cart – Your shopping cart and manuals are now available across any mobile device when you log in to your account. Revisit your shopping cart and manuals at any time on any!

Order History and Tracking – Review your order history and check shipping status: Simply log in, go to “Order History” and review details about your current or previous orders.