My Verisure APK

Version 6.1.46 - com.securitasdirect.android.mycontrol
Last updated: Tue, 29 Sep 2020 6:09:52 UTC
securitasdirect,android,mycontrol,tools,verisure:, espace client, pc, descargar, mon compte, para pc, instrucciones, securitas, securitas direct, app android,

Control and manage your Verisure Smart Alarm from your Android Phone

My Verisure apk

APP Information

Download Version 6.1.46 (134)
Apk Size43.86 MB
App DeveloperSecuritas Direct S.A.U.
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.securitasdirect.android.mycontrol.apk
MD57cbda58d9ce32ec90ace35461a073693
Rate3
Website http://www.verisure.com

Download My Verisure 6.1.46 APK

App Description

My Verisure is securitasdirect,android,mycontrol,tools,verisure, content rating is Everyone (PEGI-3). This app is rated 3 by 1 users who are using this app. To know more about the company/developer, visit Securitas Direct S.A.U. website who developed it. com.securitasdirect.android.mycontrol.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 6.1.46 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 7056+ times on store. You can also download com.securitasdirect.android.mycontrol APK and run it with the popular Android Emulators.

This app works with Securitas Direct / Verisure systems in Spain, France (only FAST systems), Italy, UK, Portugal, Andorra, Brazil, Chile and Perú.

If you have a VBox system, use this app instead: https://play.google.com/store/apps/details?id=com.sdi.mobile.android.verisure

---

MAXIMUM PROTECTION IN THE PALM OF YOUR HAND!

The new Verisure application, designed exclusively for customers of the company Verisure who have a Verisure Smart Alarm installed, will allow you to simply and intuitively:

- Remotely connect/disconnect your alarm.
- See the status of your alarm (know if it is connected).
- Control entries/exits. You will always know who connects and disconnects your alarm and at what time (cleaning staff, employees, etc.).
- See everything that happens in your home or business, even though you are on the other side of the world. The alarm does not have to be triggered, it does not even have to be activated: you can request photos which you will see on your mobile phone.
- Open doors remotely.
- Control your home automation (lights, heating, etc.).
- Receive notifications in case of power failure
- New Action Plan service. You can establish the people and phone numbers which you want us to notify in the event of security alerts
- Our Sleep Arming service. This will make it possible to adapt the operating mode of your alarm to protect you during the night, only in the rooms of your house which you select.
- Improvements to the notification service to complete more features.

Notes:
-If you are a customer of Verisure and you have a Verisure Smart Alarm installed, you will only have to download and install the application. To start using it you will need a “username” and a “password” which you will be able to obtain on our or by calling our Customer Services line
-If you are a customer of Verisure and you have another device installed, or you do not know if your device is compatible with this application, call our Customer Services line and we will give you all of the information.
-If you are still not a customer of Verisure and you want to receive more information, you can contact us on our website or by calling. All of the products and applications used to control your alarm have the most stringent security systems thanks to the Verisure Technology which is exclusive to Securitas Direct.

At Verisure we continue to look after your security, 24 hours a day.

This app works with Securitas Direct / Verisure systems in Spain, France (only FAST systems), Italy, UK, Portugal, Andorra, Brazil, Chile and Perú.

If you have a VBox system, use this app instead: https://play.google.com/store/apps/details?id=com.sdi.mobile.android.verisure

---

MAXIMUM PROTECTION IN THE PALM OF YOUR HAND!

The new Verisure application, designed exclusively for customers of the company Verisure who have a Verisure Smart Alarm installed, will allow you to simply and intuitively:

- Remotely connect/disconnect your alarm.
- See the status of your alarm (know if it is connected).
- Control entries/exits. You will always know who connects and disconnects your alarm and at what time (cleaning staff, employees, etc.).
- See everything that happens in your home or business, even though you are on the other side of the world. The alarm does not have to be triggered, it does not even have to be activated: you can request photos which you will see on your mobile phone.
- Open doors remotely.
- Control your home automation (lights, heating, etc.).
- Receive notifications in case of power failure
- New Action Plan service. You can establish the people and phone numbers which you want us to notify in the event of security alerts
- Our Sleep Arming service. This will make it possible to adapt the operating mode of your alarm to protect you during the night, only in the rooms of your house which you select.
- Improvements to the notification service to complete more features.

Notes:
-If you are a customer of Verisure and you have a Verisure Smart Alarm installed, you will only have to download and install the application. To start using it you will need a “username” and a “password” which you will be able to obtain on our or by calling our Customer Services line
-If you are a customer of Verisure and you have another device installed, or you do not know if your device is compatible with this application, call our Customer Services line and we will give you all of the information.
-If you are still not a customer of Verisure and you want to receive more information, you can contact us on our website or by calling. All of the products and applications used to control your alarm have the most stringent security systems thanks to the Verisure Technology which is exclusive to Securitas Direct.

At Verisure we continue to look after your security, 24 hours a day. 

App ChangeLog

  • performance improvement

App Screens

My Verisure App Screen 1My Verisure App Screen 2My Verisure App Screen 3My Verisure App Screen 4My Verisure App Screen 5My Verisure App Screen 6

UotPtnt3169x1_sY5U2e20190615-33748-dyeeag

Apk scan results


Apk Scaned By TotalVirus Antivirus,com.securitasdirect.android.mycontrol.apk Was Pure And Safe.

Scan Stats:confirmed-timeout:0|failure:0|harmless:0|malicious:0|suspicious:0|timeout:0|type-unsupported:11|undetected:62|
Name:UotPtnt3169x1_sY5U2e20190615-33748-dyeeag
SHA-1:a3cff10e938a02d052942230e9d48a349ebb9744
SHA-256:0974437036f7bfd359c9f8ddbd2a22e9832f4d50426927647f3c7f858718f0fc
SSDEEP:786432:ZuIKQGYuxiUfEy3OtlqR/E7ERlV6j/O0hqbuu1EMOXRUi8bMCtfVB:saL0+tlKOErY/ybuu1urCtfH
File type:Android
Magic:Zip archive data, at least v2.0 to extract
File size:45985861
Uncompressed Size:42404742
Contained Files	:4153
Contained Files By Type:MF:1,RSA:1,SF:1,dex:2,gz:1,jpg:3,mp3:1,otf:4,pdf:4,png:298,so:10,txt:3,xml:144,xsd:6,

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION: Access coarse location sources, such as the mobile network database, to determine an approximate phone location, where available. Malicious applications can use this to determine approximately where you are.
android.permission.ACCESS_FINE_LOCATION: Access fine location sources, such as the Global Positioning System on the phone, where available. Malicious applications can use this to determine where you are and may consume additional battery power.
android.permission.ACCESS_NETWORK_STATE: Allows an application to view the status of all networks.
android.permission.ACCESS_WIFI_STATE: Allows an application to view the information about the status of Wi-Fi.
android.permission.BLUETOOTH: Allows an application to view configuration of the local Bluetooth phone and to make and accept connections with paired devices.
android.permission.BLUETOOTH_ADMIN: Allows an application to configure the local Bluetooth phone and to discover and pair with remote devices.
android.permission.BROADCAST_STICKY: Allows an application to send sticky broadcasts, which remain after the broadcast ends. Malicious applications can make the phone slow or unstable by causing it to use too much memory.
android.permission.CAMERA: Allows application to take pictures and videos with the camera. This allows the application to collect images that the camera is seeing at any time.
android.permission.CHANGE_NETWORK_STATE: Allows an application to change the state of network connectivity.
android.permission.CHANGE_WIFI_MULTICAST_STATE: Allows an application to receive packets not directly addressed to your device. This can be useful when discovering services offered nearby. It uses more power than the non-multicast mode.
android.permission.CHANGE_WIFI_STATE: Allows an application to connect to and disconnect from Wi-Fi access points and to make changes to configured Wi-Fi networks.
android.permission.DISABLE_KEYGUARD: Allows an application to disable the key lock and any associated password security. A legitimate example of this is the phone disabling the key lock when receiving an incoming phone call, then re-enabling the key lock when the call is finished.
android.permission.EXPAND_STATUS_BAR: Allows application to expand or collapse the status bar.
android.permission.FLASHLIGHT: Allows the application to control the flashlight.
android.permission.GET_ACCOUNTS: Allows an application to access the list of accounts known by the phone.
android.permission.GET_TASKS: Allows application to retrieve information about currently and recently running tasks. May allow malicious applications to discover private information about other applications.
android.permission.INTERNET: Allows an application to create network sockets.
android.permission.READ_CALENDAR: Allows an application to read all of the calendar events stored on your phone. Malicious applications can use this to send your calendar events to other people.
android.permission.READ_CONTACTS: Allows an application to read all of the contact (address) data stored on your phone. Malicious applications can use this to send your data to other people.
android.permission.READ_EXTERNAL_STORAGE: Allows an application to read from external storage
android.permission.READ_LOGS: Allows an application to read from the system's various log files. This allows it to discover general information about what you are doing with the phone, potentially including personal or private information.
android.permission.READ_PHONE_STATE: Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to and so on.
android.permission.RECEIVE_BOOT_COMPLETED: Allows an application to start itself as soon as the system has finished booting. This can make it take longer to start the phone and allow the application to slow down the overall phone by always running.
android.permission.RECORD_AUDIO: Allows application to access the audio record path.
android.permission.RESTART_PACKAGES: Allows an application to kill background processes of other applications, even if memory is not low.
android.permission.SET_WALLPAPER: Allows the application to set the system wallpaper.
android.permission.SYSTEM_ALERT_WINDOW: Allows an application to show system-alert windows. Malicious applications can take over the entire screen of the phone.
android.permission.VIBRATE: Allows the application to control the vibrator.
android.permission.WAKE_LOCK: Allows an application to prevent the phone from going to sleep.
android.permission.WRITE_CALENDAR: Allows an application to add or change the events on your calendar, which may send emails to guests. Malicious applications can use this to erase or modify your calendar events or to send emails to guests.
android.permission.WRITE_CONTACTS: Allows an application to modify the contact (address) data stored on your phone. Malicious applications can use this to erase or modify your contact data.
android.permission.WRITE_EXTERNAL_STORAGE: Allows an application to write to the SD card.
android.permission.WRITE_SETTINGS: Allows an application to modify the system's settings data. Malicious applications can corrupt your system's configuration.
com.google.android.c2dm.permission.RECEIVE: Unknown permission from android reference
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE: Unknown permission from android reference
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

send sticky broadcast
Allows the app to send sticky broadcasts, which remain after the broadcast ends. Excessive use may make the phone slow or unstable by causing it to use too much memory.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

change network connectivity
Allows the app to change the state of network connectivity.

allow Wi-Fi Multicast reception
Allows the app to receive packets sent to all devices on a Wi-Fi network using multicast addresses, not just your phone. It uses more power than the non-multicast mode.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

disable your screen lock
Allows the app to disable the keylock and any associated password security. For example, the phone disables the keylock when receiving an incoming phone call, then re-enables the keylock when the call is finished.

expand/collapse status bar
Allows the app to expand or collapse the status bar.

control flashlight
Allows the app to control the flashlight.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read calendar events plus confidential information
Allows the app to read all calendar events stored on your phone, including those of friends or co-workers. This may allow the app to share or save your calendar data, regardless of confidentiality or sensitivity.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read sensitive log data
Allows the app to read from the system's various log files. This allows it to discover general information about what you are doing with the phone, potentially including personal or private information.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

close other apps
Allows the app to end background processes of other apps. This may cause other apps to stop running.

set wallpaper
Allows the app to set the system wallpaper.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

add or modify calendar events and send email to guests without owners' knowledge
Allows the app to add, remove, change events that you can modify on your phone, including those of friends or co-workers. This may allow the app to send messages that appear to come from calendar owners, or modify events without the owners' knowledge.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

modify system settings
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Certificate

Certificate Issuer:L:Spain, O:Securitas Direct S.A.U, CN:Ana Fernández Plaza
Certificate Subject:L:Spain, O:Securitas Direct S.A.U, CN:Ana Fernández Plaza

Activities

com.securitasdirect.android.mycontrol.HallActivity
com.securitasdirect.android.mycontrol.MainActivity
com.securitasdirect.android.mycontrol.NotifActivity
com.securitasdirect.android.mycontrol.GuardianLastMinuteActivity
com.securitasdirect.android.mycontrol.RedButtonAssistanceActivity
com.securitasdirect.android.mycontrol.YoutubeActivity
com.surveymonkey.surveymonkeyandroidsdk.SMFeedbackActivity
com.google.android.gms.auth.api.signin.internal.SignInHubActivity
com.google.android.gms.common.api.GoogleApiActivity
net.indigitall.pushsdk.activity.NotificationActivity

Providers

android.support.v4.content.FileProvider
com.google.firebase.provider.FirebaseInitProvider
androidx.work.impl.WorkManagerInitializer
android.arch.lifecycle.ProcessLifecycleOwnerInitializer

Services

com.securitasdirect.android.mycontrol.services.redbutton.RedButtonSosService
com.techwin.shc.xmpp.XmppService
com.techwin.shc.upnp.CustomUpnpService
net.indigitall.pushsdk.service.IndigitallService
net.indigitall.pushsdk.service.NotificationService
net.indigitall.pushsdk.service.IndigitallJobService
com.securitasdirect.android.mycontrol.notifications.fcm.FcmMessagingService
net.indigitall.pushsdk.service.IndigitallInstanceIDService
com.securitasdirect.android.mycontrol.bluetooth.BluetoothLeService
com.google.firebase.messaging.FirebaseMessagingService
com.google.android.gms.analytics.AnalyticsService
com.google.android.gms.analytics.AnalyticsJobService
com.google.android.gms.auth.api.signin.RevocationBoundService
com.google.firebase.components.ComponentDiscoveryService
com.google.android.gms.measurement.AppMeasurementService
com.google.android.gms.measurement.AppMeasurementJobService
com.google.firebase.iid.FirebaseInstanceIdService
net.indigitall.pushsdk.service.GifJobService
net.indigitall.pushsdk.service.LocalNotificationJobService
net.indigitall.pushsdk.service.GifService
net.indigitall.pushsdk.service.LocalNotificationService
net.indigitall.pushsdk.service.IndigitallMessagingService
androidx.work.impl.background.systemalarm.SystemAlarmService
androidx.work.impl.background.systemjob.SystemJobService

Receivers

com.techwin.shc.xmpp.XmppBCReceiver
net.indigitall.pushsdk.broadcast.IndigitallBroadcastReceiver
com.securitasdirect.android.mycontrol.widgets.BigGuardianWidgetProvider
com.securitasdirect.android.mycontrol.widgets.SmallGuardianWidgetProvider
com.securitasdirect.android.mycontrol.sms.SmsBroadcastReceiver
com.securitasdirect.android.mycontrol.receivers.GuardianAlarmReceiver
com.securitasdirect.android.mycontrol.receivers.GuardianFlashReceiver
com.securitasdirect.android.mycontrol.receivers.GuardianFollowMeNotificationStopReceiver
com.google.android.gms.analytics.AnalyticsReceiver
com.google.android.gms.measurement.AppMeasurementReceiver
com.google.android.gms.measurement.AppMeasurementInstallReferrerReceiver
com.google.firebase.iid.FirebaseInstanceIdReceiver
androidx.work.impl.utils.ForceStopRunnable$BroadcastReceiver
androidx.work.impl.background.systemalarm.ConstraintProxy$BatteryChargingProxy
androidx.work.impl.background.systemalarm.ConstraintProxy$BatteryNotLowProxy
androidx.work.impl.background.systemalarm.ConstraintProxy$StorageNotLowProxy
androidx.work.impl.background.systemalarm.ConstraintProxy$NetworkStateProxy
androidx.work.impl.background.systemalarm.RescheduleReceiver
androidx.work.impl.background.systemalarm.ConstraintProxyUpdateReceiver

Interesting Strings

http://
http://%s
http://ed11200webrem0v.epi.securitasdirect.local:8080/WebService/ws.do
http://ed11200webrem1v.epi.securitasdirect.local:8080/WebService/ws.do
http://ed11200webrem2v.epi.securitasdirect.local:8080/WebService/ws.do
http://play.google.com/store/apps/details
http://schemas.android.com/apk/lib/com.verisure.smartcam
http://schemas.android.com/apk/res-auto
http://schemas.android.com/apk/res/android
http://www.conseguridad.org/v2/ddi/
http://www.conseguridad.org/v2/securitas_ecom/index.php
http://www.google-analytics.com
http://www.google.com/accounts/DisplayUnlockCaptcha
https://
https://accounts.google.com/SignUp
https://accounts.google.com/o/oauth2/approval?
https://api.surveymonkey.net/sdk/v1/respondents?api_key=
https://apinotificaciones.indigitall.net
https://app-measurement.com/a
https://customers.securitasdirect.es/ChatService/WebAPI812/SDCHAT/Chat/HtmlChatFrameSetMobileNative.jsp
https://customers.securitasdirect.es/ChatService/WebAPI812/SDCHAT/Chat/HtmlChatMFrameSet.jsp
https://customers.securitasdirect.es/media_contents/app/myverisure/android/know_more_sch_es.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/know_more_sch_es_en.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/legal_asi_en.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/legal_asi_fr.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/legal_guardian_es.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/legal_sch_es.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/legal_sch_es_en.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/nsr_exencion_en_EN.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/nsr_exencion_es_ES.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_ar.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_br.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_cl.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_en.htm
https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_es.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_fr.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_it.html
https://customers.securitasdirect.es/media_contents/app/myverisure/android/terms_pt.html
https://epi1webapp0v.epi.securitasdirect.local:8080/WebService/ws.do
https://mob2217.securitasdirect.es:12010
https://mob2217.securitasdirect.es:12010/WebService/ws.do
https://mob2217.securitasdirect.es:12011/WebService/ws.do
https://play.google.com/store/apps/details?id=com.securitasdirect.android.onroad
https://plus.google.com/
https://ssl.google-analytics.com
https://www-eu01.verisurecam.com
https://www-eu01.verisurecam.com/web/Auth.stw?cmd=getToken
https://www-eu01.verisurecam.com/web/ManualProduct.stw?lang=%1$s&type=android&model=%2$s
https://www-eu01.verisurecam.com/web/Notification.stw?lang=
https://www-eu01.verisurecam.com/web/account.stw
https://www-eu01.verisurecam.com/web/cmm/loginCountDelete.do
https://www-eu01.verisurecam.com/web/event.stw
https://www-eu01.verisurecam.com/web/scripts/ajax/ajax_regist.jsp
https://www.google.com
https://www.google.com/accounts/ClientLogin
https://www.googleapis.com/auth/games
https://www.googleapis.com/auth/games_lite
https://www.securitasdirect.es/alarmas/clientes/pulsa_rojo_android/index.php?lang=eng
https://www.securitasdirect.es/alarmas/clientes/pulsa_rojo_android/index.php?lang=esp
https://www.surveymonkey.com/r/
https://www.tahomalink.com
https://www.verisure.fr/myverisuresos/

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. caztywc mpytz-avatar

    caztywc mpytz

    2020-10-27T10:58:24.261Z

    Not reliable. I'm often late because of it. Activating/deactivating the alarm should be done in one click (no need to login, wait, navigate).Worst it often doesn't work. I need to wait several minutes before it tells "try later" or "another command is processing". U need the to call them, same pb the day after. We need a reset button, that will just deactivate the alarm and clean the cache (kills all previous command restart clean).

  2. Ana B-avatar

    Ana B

    2020-10-01T06:35:23.461Z

    espace client Absolute rubbish app!!! It locks your account out of the blue and when you call Customer Services they tell you someone will call you back in 24 hours - they never do!

  3. Badger10uni-avatar

    Badger10uni

    2020-09-11T20:49:31.917Z

    pc The app tends to work without too many problems. However, the hardware is shocking. It doesnt arm, when it does arm it deactivated itself before I get home. I just dont feel safe with the alarm system therefore it's pointless. Trying to cancel: The cancellation team cant be called. Customer service request the cancellation team call us. It takes upto 14 days for this to happen. The people are professional and friendly. I don't rate the hardware or the app.

  4. raman reddy-avatar

    raman reddy

    2020-09-20T22:10:00.205Z

    descargar There are few issues with the new app stuck on loading page many times. Doesn't remember the user and most of the times session times out and we have to login manually again. App sucks..

  5. K-avatar

    K

    2020-07-26T08:23:13.636Z

    mon compte My property had theft even with their alarm fitted.I had asked for the alarm to be constantly armed in a day partial mode as per configuration of the property and for the customer to only "Change" it to full mode whenever they are opting to go out. Basically a "background security mode" without having to fuss about remembering to "arm" the system is what I have asked. But the call handler disconnected the phone. No value for customer feedback. Good hob and keep it up Verisure.

  6. dennis hulme-avatar

    dennis hulme

    2020-10-11T13:17:05.744Z

    para pc Doesnt work constant sever error

  7. C W-avatar

    C W

    2020-08-25T09:44:16.667Z

    instrucciones Often doesn't connect. It's slow to connect when it does.

  8. Yusuf Hassan Keshavjee-avatar

    Yusuf Hassan Keshavjee

    2020-09-28T11:57:23.539Z

    securitas Good service but needs to have Google assistant integration and voice activation

  9. param jeet singh Arorra-avatar

    param jeet singh Arorra

    2020-07-30T02:21:27.337Z

    securitas direct Application 80 % doesn't work.always shows please try again later. If this error not fixed. Going to join better security company.

  10. Rui Morgado-avatar

    Rui Morgado

    2020-06-02T23:29:52.462Z

    app android Outdated. A waste of money. There are other alarms in the market much better and that offers much more.

  11. Albrecht Claes-avatar

    Albrecht Claes

    2020-08-14T08:01:03.682Z

    The worst service possible. I am absolutely not satisfied. The technician came unasked. Since then the system does not work correctly. I phoned to tell the failure and had to pay 9.70 for the communication and after 3 months they still did nothing and the fault stays. All emails stay unanswered. Such a bad experience i had never. Stay away from this company !!!

  12. John001 Fits-avatar

    John001 Fits

    2020-08-28T22:20:13.477Z

    AVOID AVOID AVOID!!! At total cost.. the company is based on total lies. The salesman will tell you something different and your contract and terms and conditions will say total deferent lies. Installation was next of signing up, but the cancellation is taking 3 weeks and still not heard any response.. Cash Hungry company

  13. Armand Soler Martí-avatar

    Armand Soler Martí

    2020-06-15T20:54:59.192Z

    I'm missing a Finger ID verification method for signing in with Android. Apple has it implemented so, how hard is it for Android?

  14. Bruno Le Huec-avatar

    Bruno Le Huec

    2020-08-30T13:35:02.113Z

    Works well, not easy to add users, though

  15. Matthew Peacock-avatar

    Matthew Peacock

    2020-10-12T06:42:40.626Z

    App is rubbish will not me log in old app better

  16. Abdullah Hussain-avatar

    Abdullah Hussain

    2020-07-08T00:44:13.464Z

    Easy and intuitive

  17. Ashwin Popat-avatar

    Ashwin Popat

    2020-09-19T18:12:38.525Z

    Too many issues last app was bettet

  18. Raúl Lamrani Bueno-avatar

    Raúl Lamrani Bueno

    2020-09-29T00:58:39.859Z

    when I put the password is not show ***, the app show directy the password.

  19. Zak Zik-avatar

    Zak Zik

    2020-05-18T17:45:45.974Z

    This app is useless: when I tried to activate/deactivate my alarm, very often, the apps returns an error. I aolmost always have to do it manually. It's not very surprising since Verisure still use the outdated 2g to communicate with the alarm.

  20. Zaid Sharif-avatar

    Zaid Sharif

    2018-10-23T09:40:55.550Z

    App is too clunky. If you ever wanted to go back to a recording from 3 days ago, you'll have to keep on scrolling minute by minute. That's 4,320 minutes of scrolling. Then when you find that recording and save or share it, the app will automatically go back from the beginning, so you'll have to go through the scrolling again!! Terrible No way of going directly using a calendar for example. I called and they said they had that feature on IOS?

  21. Bharath Raghunath-avatar

    Bharath Raghunath

    2019-06-20T14:05:25.858Z

    Incredibly slow and buggy. I've only had my service installed yesterday. App seems to work better on my Partner's iPhone. I've got an S10+ and the app keeps freezing. Requesting photos is like playing a lottery. You only get the results once every 10 times you try. Otherwise you get a "Something went wrong" error. Please fix the app for Android users!

  22. Joel Dinis-avatar

    Joel Dinis

    2019-07-26T23:39:34.984Z

    The service is great. I'm happy overall. But a great service deserves a great app. And though this app seems easy to use and does exactly what is meant to do, it feels outdated. It's functional but not fluid or worthy of the service it provides. And if I may add, I wish Verisure would integrate with home automization, like Alexa or Google Home. The company itselt seems to promise services ahead of their competitors but the app and the lack of home integration says otherwise.

  23. Domenico Del Vecchio-avatar

    Domenico Del Vecchio

    2019-09-14T17:24:24.738Z

    Not very reliable. When I set the alarm from the phone I sometime get the message "the alarm status is now deactivated" but then I look at the events and I see a "activated from Android". It always leaves you with the doubt whether the alarm is active or not. It's been like this for a while and frankly I find it unacceptable, considering the monthly fees we pay.

  24. Mykolas S.-avatar

    Mykolas S.

    2018-12-13T20:07:13.275Z

    Verisure / Securitas Direct is 80% of marketing, 20% of work and result: app is crashing frequently on different devices, downloading a video from an object is pain in the ass usually. Not only the app: the services are poor, especially in Malaga, Spain. Again, marketing, nice cars for managers, punctual appointments, MANY, MANY promises - anything done to sell you the service. When we go robbers in our garage - guess who called us first, and automatically called the police? ANOTHER SECURITY COMPANY, that we were still having a contract with again, although VERISURE promised to automatically cancel our contract with them. Then, they were UNABLE to provide videos of the moment to the police. What the Fu*k? Again, promises were not kept. If you care about your business and your opinion isn't easy to buy with intensive marketing - choose another company for your home or work security.

  25. Sami Uddin-avatar

    Sami Uddin

    2019-08-22T22:29:36.820Z

    Terrible all of a sudden and no support! Hasn't worked for 1 week. I installed this alarm so I can set it at my parents house who aren't that technically advanced. I go away a lot for work and need it to set when they are out and asleep. Can't do that deeming it a glorified ADT system which promises the world but delivers the same as having the lights on at home when you're out.

  26. Familia Silva Rebelo-avatar

    Familia Silva Rebelo

    2018-12-05T10:57:44.278Z

    Awful. It's so bad that I don't even know where to start: 1) NO IFTTT integration, example If alarm triggers my Hue lights On as safety , IF alarm ON the Sprinklers ON. 2) Notifications always on 99+ what's the purpose? 3) Past photos go away why? I don't delete them, and they use almost no space ( due to bad quality either) , so DON'T Delete MY photos.

  27. Carlos Ramirez-avatar

    Carlos Ramirez

    2020-07-31T06:26:10.470Z

    Once the system is sold no more communication with the commercial. Very poor technical service, 1 month until they move it and solve it. Call the sales service for an upgrade of my system, 4 magnetics contacts are more expensive than a new complet system. Service provided in case of problem is ok.

  28. Dan Lyttleton-avatar

    Dan Lyttleton

    2019-02-14T00:01:39.976Z

    Pretty awful app Unless you want to type a password each time you open it to switch alarm on/off there's no way to protect if your phone gets swiped. No easy fingerprint open. Also it shows your address clearly inside so if your phone does get swiped unlocked your home will get robbed too. Also the apps push notifications don't work, so I have no idea if my home is getting robbed unless they call my phone, which I've found out they also don't do when the alarm goes off. Will be canceling contract

  29. Agata K-avatar

    Agata K

    2019-02-11T22:59:47.426Z

    Everything was fine at the beginning, but from 4 days time the app is crashing, not logging me in, cant set alarm when somehow logged on. Got it for only 2 weeks. Spoke to customer care and they meant to reset the server. Need chasing again. Otherwise the app is easy to use.

  30. Jim Saffy-avatar

    Jim Saffy

    2020-03-12T17:28:53.967Z

    Why don't the widgets work. Why cant you alter or even add details of users to the system. Why doest the app automatically log me in everytime. The answer to these questions are because the app is simply a crappy web based app rather than an app made specifically for android. The old app was actually better (functionality wise) - I would much rather have functionality over visuals. Please do better Verisure.

  31. Vitalik Ambartsumov-avatar

    Vitalik Ambartsumov

    2020-10-09T14:04:53.181Z

    New app is terrible - image quality is horrendous, can't access cameras

  32. Cristina Ranzini-avatar

    Cristina Ranzini

    2020-01-07T15:20:15.410Z

    I don't need to access that often. But when i do there's always some sort of bug. Also the email contact never works. I have never received an answer to my emails when i need help with something (I've always had to call) The actual verisure service is fine. But the app really needs some work!

  33. Steve Lawrence-avatar

    Steve Lawrence

    2018-12-13T13:19:49.117Z

    I've used this app for years now they have changed it I can't get it to work not even to sign in why can't you leave it be if it's no broken then don't fix it it might be time to move my account to another alarm company!!!!

  34. Paul Bailey-avatar

    Paul Bailey

    2020-02-02T15:04:45.700Z

    So many negative reviews regarding the app, going back over 2 years. This clearly shows that Verisure don't want to listen to us. My experience with this app has been terrible, with constant server and communication errors. I'll be cancelling my contract now, which is a shame because the idea of the alarm system is a good one. Sorry Verisure 🙁

  35. Cathy Tapedza-avatar

    Cathy Tapedza

    2018-12-29T02:17:49.240Z

    easy to use and app very convenient even away from home. service itself excellent. You get to speak to human being not some answer phone seconds after alarm triggers. pricy but in my opinion worth the money. Am an Android user and this app works like magic!

  36. Sobi Vas-avatar

    Sobi Vas

    2019-10-21T21:52:26.252Z

    This app is really useless when comparing to the normal Verisure app. No push notification, no timer for night mode and you will need to call the API to check if the alarm is active. Versisure developers needs to fix this app asap.

  37. ary Osman-avatar

    ary Osman

    2019-10-09T22:03:13.678Z

    Used to be really good but suddenly stopped working properly, i can't watch video anymore, keep saying communication errors,when i uninstall it and install it again video camera starting to work for minutes or two,then stop working. Need sorting out

  38. VERISURE SERVICES-avatar

    VERISURE SERVICES

    2020-02-20T12:46:07.117Z

    The app is good, much better than its 1st ver. Overall the service Verisure provide is absolutely brilliant and the app compliments the service perfectly. Would be 5 stars but due to some typos and mistranslations gets 4 stars. Keep up the amazing work of bringing peace of mind to all that have your service.

  39. lee d-avatar

    lee d

    2019-08-03T17:56:18.870Z

    had this installed last night has done nothing but bleep all night today went off alarm went off just for the company to tell me it was a fault eventhough I had the cameras installed and did not take pics to find out I was burgled and lost a laptop then 3 time in the day for it to keep going off when I was sat in the house and alarm was not active???

  40. anita baez-avatar

    anita baez

    2019-06-20T21:54:55.377Z

    it takes too long to do something. wether i need to conect or deconect the alarm at whatever time it keeps fronzen and after a few minutes i get a message that there has been a problem. no solutions. its very bad.

  41. Dexter Beekmeyer-avatar

    Dexter Beekmeyer

    2019-08-19T12:36:15.585Z

    No issues with the latest app, however a lot of the features from the older app are missing which I liked and found useful. Hopefully this will be addressed in future updates.

  42. Mark Eames-avatar

    Mark Eames

    2019-04-24T12:32:44.359Z

    Works for the most part, but not as it should. Sometimes it doesn't connect, others it says armed when you've disarmed it, and disarmed when you've armed it

  43. I A-avatar

    I A

    2020-09-26T08:17:47.658Z

    Its not downloading for last hour or so and multiple attempts.

  44. Z Zhang-avatar

    Z Zhang

    2019-03-12T07:36:36.622Z

    Easy to use. It can control the security system remotely, or request photo whenever you want. Many of the issues mentioned by other people have been solved.

  45. Rúben Leite-avatar

    Rúben Leite

    2018-11-06T12:24:20.464Z

    Excessive pub and adds keep crashing the app while simply viewing the camera feed... Absolutely annoying to say the least. Inadmissible in an app that provides access to payed services...

  46. A Google user-avatar

    A Google user

    2018-12-18T05:52:59.263Z

    The App is brilliant. I have full control of my alarm system anywhere in the world. It's simple to use and just makes life easier.

  47. James Saffin-avatar

    James Saffin

    2020-03-16T22:35:13.700Z

    Not as good as the old app (for previous alarm version). Less intuitive and not made specifically for android. I would go with a different app developer

  48. Filipe Gomes-avatar

    Filipe Gomes

    2019-10-17T08:14:01.170Z

    Great system Perfect app miles ahead of my previous providers (yellow box)have had three system now for 2 years company looks after me with a call from time to time. Might be adding more cctv from them soon

  49. tolu ayodele-avatar

    tolu ayodele

    2018-09-13T08:40:08.884Z

    App has been incompatible with Android 9 now for ages with no fix. Really not acceptable for a company as renowned as your. Truly disappointing.

  50. Nilay Desai-avatar

    Nilay Desai

    2018-09-24T22:38:10.305Z

    It doesn't work with Android Pie I just upgraded the system and now the app which is key doesn't work. When are you going to fix it?!?!?

  51. A Google user-avatar

    A Google user

    2018-12-23T08:30:48.680Z

    The app is really slow. It takes ~40-50sec to request something like disconnecting the alarm.

  52. Gary Coburn-avatar

    Gary Coburn

    2019-07-18T14:12:59.990Z

    app never works properly and i have to call customer services on a regular basis. a few months later and it still dosen't work

  53. Radoslav Kostadinov-avatar

    Radoslav Kostadinov

    2019-05-29T11:24:57.858Z

    Sometimes there's a connection error (Server Not Found) for no apparent reason

  54. Martin Jewell-avatar

    Martin Jewell

    2020-01-19T11:45:42.278Z

    Could not connect as forgot log ins. The app is so complicated and not helpful to retreive. Have uninstalled app and wont be using it now

  55. HAP PY-avatar

    HAP PY

    2019-12-22T18:12:50.964Z

    Often shows 'server error' Fortunately I can access through website. So could be better.

  56. João Gonçalves-avatar

    João Gonçalves

    2020-01-19T10:39:01.980Z

    Every navigation page has a GDPR popup. It keeps appearing, no matter how many times i accept it.

  57. Tony Booth-avatar

    Tony Booth

    2020-02-22T10:28:45.749Z

    Best alarm system on the market professionally installed easy to use great to have a team looking after your home 24/7 feel safe thatthey have your back

  58. shiplu rahman-avatar

    shiplu rahman

    2019-02-16T20:02:56.757Z

    Could do with push notification when someone enters the house or leaves You have to manually check who came in or left

  59. A Google user-avatar

    A Google user

    2018-11-05T05:48:53.656Z

    I have to uninstall the app and reinstall again for. the app to work if not the app will not open or work.

  60. adrian beckford-avatar

    adrian beckford

    2019-07-24T19:47:32.661Z

    A nice wonderful customers service, which I've had no problems what so ever, even the app no errors to, so yo me 10 out of 10

  61. david guns-avatar

    david guns

    2018-09-13T22:42:40.221Z

    Service temporary unavailable... Completely useless..

  62. Danny Wild-avatar

    Danny Wild

    2019-03-22T21:45:58.170Z

    wont activate the alarm on night mode via my phone or my Mrs phone. can only activate night mode by the box

  63. Rajneesh Bhardwaj-avatar

    Rajneesh Bhardwaj

    2020-07-11T16:06:11.249Z

    Best for home security

  64. Siu Choi-avatar

    Siu Choi

    2019-06-03T07:59:42.991Z

    It is sad that Verisure does not appear to address the points or respond to questions that are raised by their disappointed customers. The sales team promised a explanation for the poor reviews and apparently they are adapting the app constantly but too many reviews do not incidate this to be true. Do the poor review reflect on how the whole security system works? This is worrying as we've spent a lot of money on the installation and continue paying £60 every month for little peace of mind!

  65. Robertas Reiciunas-avatar

    Robertas Reiciunas

    2019-05-14T22:15:18.885Z

    Latest update for some reasonsm asks for root access? Any comment on that, developers?

  66. Richard Baker-avatar

    Richard Baker

    2019-05-29T19:52:37.284Z

    hopeless. very seldom works when I need to activate or deactivate

  67. Raza Shah-avatar

    Raza Shah

    2019-10-23T23:45:01.924Z

    It's not value for money, parts & equipments are cheap quality. Performance is poor

  68. Giulia Cesaroni-avatar

    Giulia Cesaroni

    2019-10-10T15:41:43.690Z

    it could be improved with the possibility to access with fingerprints as it is for iphones

  69. Evgeniy Cralev-avatar

    Evgeniy Cralev

    2019-06-24T11:29:43.812Z

    Push notifications don't work.

  70. Oscar-avatar

    Oscar

    2019-07-15T10:22:16.537Z

    works fine . but there should be dark mode

  71. Eyrie-avatar

    Eyrie

    2020-07-09T11:00:48.319Z

    This is a professional groups of scammers. You will not find more ways to cheat, deceive, lie to people like they do. Don't complain you were not warned abut this mobs. If it would be possible to rate a minus, i will. This is a group of professional thieves, and scammers, that mislead constantly with the terms and conditions. Be aware what THEY SAY, what they promise, and what they DO. The app is useless, of dated and non secure. They are never there when you need them, and they dont care what you agreed upon with their representations. They will shake your hands with one thing, in a clear matter, then they will swap it they way they feel for it. So learn for free from my experience, because this is the way they work, mislead, cheat and deliver useless service you will be paying for having a headache. There is plenty of security services out there, so be sure you check them well, and if you value to work with an honest partner, be sure to be AWAY of this MAFIA group

  72. RUBEN ROSENBERG-avatar

    RUBEN ROSENBERG

    2019-10-29T10:45:57.894Z

    Very professional and reliable app

  73. Funmi Abidoye-avatar

    Funmi Abidoye

    2019-11-18T03:18:59.502Z

    Does not work well, very unreliable.

  74. Balakumar Namolingam-avatar

    Balakumar Namolingam

    2019-02-28T20:54:46.696Z

    A user friendly App. Works well.

  75. Michael Wright-avatar

    Michael Wright

    2018-10-08T07:38:11.906Z

    The app fails too often

  76. Myftar Hysi-avatar

    Myftar Hysi

    2020-08-08T23:28:39.747Z

    This app is great.

  77. David griffiths-avatar

    David griffiths

    2019-04-10T06:16:20.318Z

    Superb control of my verisure alarm system.

  78. Filipe Martins-avatar

    Filipe Martins

    2020-06-30T17:17:53.676Z

    Do not buy this service especially if you live in Portugal! They have the WORST customer service ever and they will harass and terrorize you if you try to leave. Serioualy, avoid at any cost!

  79. Paula Mendoza Taylor-avatar

    Paula Mendoza Taylor

    2020-08-05T18:27:51.695Z

    The worst ever. We had a burglar that broke into our home and 'magically' the alar did bot work nor the camaras register anything AT ALL. We filed a complaint to the company and upt to this day (two years later) we have had no answer from them Lo peor de lo peor. Se metieron a robar ni las camaras ni la alarma funcionaron. Pese a que hicimos el reclamo no hemos recibido respuesta alguna hasta hoy (dos años despues)

  80. Martin Davis-avatar

    Martin Davis

    2018-12-06T23:12:27.321Z

    This app needs to be fixed

  81. Syed Wajahat Aziz-avatar

    Syed Wajahat Aziz

    2020-02-16T01:08:47.397Z

    Terrible, badly designed, and completely useless

  82. A Google user-avatar

    A Google user

    2018-12-22T23:39:23.577Z

    awesome alarm company really like it going to get my alarm fitted after Christmas awesome

  83. Maarten Meinesz-avatar

    Maarten Meinesz

    2019-05-14T08:21:26.634Z

    a widget 1x1 with on/off would be useful

  84. Shafique Ahmed-avatar

    Shafique Ahmed

    2020-05-19T00:26:31.207Z

    Rubish no app notification

  85. Mark-avatar

    Mark

    2019-08-08T13:06:33.373Z

    too many issues with this business.

  86. William Thomas-avatar

    William Thomas

    2019-06-26T16:41:20.647Z

    i love it so easy to use

  87. A Google user-avatar

    A Google user

    2019-03-19T16:22:45.280Z

    really good, no complaints

  88. Haroon Sultan-avatar

    Haroon Sultan

    2019-07-07T16:42:53.180Z

    good quality and 24 hours service. im glad i have verisure.

  89. Vincenzo Valenti-avatar

    Vincenzo Valenti

    2019-01-03T12:55:43.740Z

    500£ installation, 200£ to cancel the contract, 46£ a month... they even wanted to charge me for removing the cameras... stay away, these people just want your money

  90. G G-avatar

    G G

    2020-05-05T10:26:09.910Z

    Keep crashing,when you call the company no answer lots of money,bad custmor service

  91. Vivi-Anne Andersson-avatar

    Vivi-Anne Andersson

    2019-09-08T04:45:24.792Z

    My contry is not in the chose but I have Verisure alarm.

  92. Felipe Perez-avatar

    Felipe Perez

    2019-05-20T13:54:40.189Z

    app is asking for root permission, why?

  93. Lourdes King-avatar

    Lourdes King

    2018-11-14T10:38:34.531Z

    Very good app

  94. A Google user-avatar

    A Google user

    2020-04-12T13:27:42.800Z

    Doesn't work. Brlliant

  95. MK Ultra84-avatar

    MK Ultra84

    2020-05-25T23:58:28.146Z

    Never install it

  96. David Templeman-avatar

    David Templeman

    2018-10-29T18:26:57.656Z

    Could not imaginé life without wattsapp

  97. A Google user-avatar

    A Google user

    2018-09-27T06:46:51.826Z

    Ne fonctionne pas sous Android P !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  98. sabes nakeswaran-avatar

    sabes nakeswaran

    2019-06-22T04:52:01.594Z

    This is awesome one

  99. Jim Litterick-avatar

    Jim Litterick

    2019-05-08T11:50:52.888Z

    kindly send the h8

  100. Christian-avatar

    Christian

    2020-10-30T14:04:29.143Z

    Touch ID not even configurable for Android, while it works just fine for iPhone. Please address this glitch. Long time passed since the review. No one contacted me to try to fix it. -1 star.

  101. Alonso Rodríguez Trujillo-avatar

    Alonso Rodríguez Trujillo

    2020-08-05T11:40:00.412Z

    En líneas generales la app va bien pero sugeriría varias mejoras: 1. La VELOCIDAD DE EJECUCIÓN de las distintas funciones. Tarda un poco cuando se realizan varias órdenes seguidas. 2. FIABILIDAD. En ocasiones no me quedo tranquilo después de realizar una orden (no siempre funciona). 3. ACCESO. Estaría bien que se pudiera entrar en la app mediante huella digital para evitar tener que dejar la clave guardada y a la vista (porque se puede ver) o tener que introducirla cada vez (lo cual es molesto).

  102. Billyemma-avatar

    Billyemma

    2020-07-26T13:03:28.394Z

    A1

  103. Luis-avatar

    Luis

    2020-10-05T16:13:20.964Z

    Chapuza

  104. jay-avatar

    jay

    2020-07-23T07:07:21.885Z

    Very good 👍

  105. Bernard Normand-avatar

    Bernard Normand

    2020-06-28T12:26:31.221Z

    Bonne application, facile a utiliser et pratique avec l'app, je peux surveiller la maison a distance

  106. Julia Palenzuela-avatar

    Julia Palenzuela

    2020-09-26T21:40:00.918Z

    No pone alarma siempre

  107. Tim Alexander-avatar

    Tim Alexander

    2020-07-03T05:12:06.664Z

    Fantastic app.

  108. Marcel Kuenzle-avatar

    Marcel Kuenzle

    2020-06-11T11:25:42.563Z

    Outdated, clunky, slow. Shocked to see how much better the Verisure app for other countries like UK, Germany, etc is.

  109. Joan Pastor-avatar

    Joan Pastor

    2020-05-24T01:27:31.170Z

    Experiencia de usuario pésima. Hay botones independientes para consultar, activar y desactivar las alarmas. No se podría simplificar en uno solo? Cualquier interacción con la alarma tarda mucho. Ya se podría hacer un prefetch del estado de la alarma justo al abrir la aplicación. Otro problema ridículo, al abrir la aplicación, si tienes la cuenta guardada, necesitas tener que iniciar sesión nuevamente? Ya podríais mantener las sesiones activas reduciendo los 5 segundos que se tarda en entrar..

  110. Gemma Davies-avatar

    Gemma Davies

    2020-04-30T22:20:20.410Z

    Bad

  111. Susan Fisher-avatar

    Susan Fisher

    2020-05-02T08:53:34.426Z

    Good

  112. Jorge-avatar

    Jorge

    2020-01-17T07:45:17.631Z

    Aplicación muy completa pero, para mi parecer, poco fácil para el usuario. Muchas funcionalidades, pero muy incómodo para saber el estado de la alarma, ya que hay que enviar petición y demás y NO detalla en que estado está, solo si conectada o desconectada. Más funcionalidades no se corresponde con una mejor aplicación. Sencillez, y aportar el usuario lo que necesita del modo más sencillo y rápido posible.

  113. Cedric Millet-avatar

    Cedric Millet

    2020-01-02T22:48:09.485Z

    Facile à utiliser

  114. Jaime Gomez-avatar

    Jaime Gomez

    2020-01-01T23:30:00.707Z

    Tenía una opinión negativa, pero con las últimas actualizaciones hay que reconocer que están acertando. De momento va muy bien. Gracias.

  115. Alex Lovisolo-avatar

    Alex Lovisolo

    2019-09-26T14:06:45.649Z

    Credenziali hanno smesso di funzionare e il sevizio clienti mi dice di reinstallare, e anche questo non risolve il problema.

  116. Daniel E-avatar

    Daniel E

    2019-09-09T09:20:31.127Z

    A good app for the alarm. I wish the pictures provided were in slightly better quality and that there was an ability to zoom. I know the high resolution pictures are available to the company in case of a break in, but the blurry low-resolution pictures provided in the app are virtually unusable when checking what is going on at home.

  117. be a-avatar

    be a

    2019-09-03T06:29:01.445Z

    Ma possibile che un app così importante funzioni così male ?

  118. Nelly G. Marques-avatar

    Nelly G. Marques

    2019-07-25T14:23:03.141Z

    excepcional, y muy fácil de utilizar

  119. Jamal Hamid-avatar

    Jamal Hamid

    2019-06-26T03:54:25.617Z

    good

  120. E Elena-avatar

    E Elena

    2019-07-07T20:59:57.120Z

    excelent

  121. Paul McMurdie-avatar

    Paul McMurdie

    2019-06-19T04:48:40.540Z

    First class

  122. Miss Lady Yannick-avatar

    Miss Lady Yannick

    2019-06-14T06:45:10.240Z

    Ne fonctionne qu'une fois sur trois.

  123. fv4500-avatar

    fv4500

    2019-05-10T10:32:48.489Z

    Publicidad en las notificaciones??? No pagamos suficiente? He podido ver que en la más reciente actualización se utilizan las notificaciones para dar visibilidad a promociones y descuentos. Las notificaciones sólo deberían usarse para fines directamente relacionados con la funcionalidad de la alarma y la seguridad de mi casa. No pagamos suficiente??? Debo desactivar las notificaciones para dejar de recibir publicidad intrusiva y con ello correr el riesgo de dejar de recibir avisos importantes?

  124. Patrick Jenvrin-avatar

    Patrick Jenvrin

    2019-05-22T21:31:24.587Z

    Application facile à utiliser (sauf en cas d'urgence?) conviviale et pédagogue.

  125. Alberto Cita-avatar

    Alberto Cita

    2019-04-01T14:59:06.977Z

    La última actualización ha hecho que activar o desactivar la alarma se haya vuelto muy lento. se tarda mucho enncompletar estas operaciones. por favor, dejénlo como estaba. por otra parte sería urgente permitir un acceso más rápido a la aplicación como huella dactilar o reconocimiento facial. También deberían considerar añadir la posibilidad de activar un segundo factor de autenticación (por ejemplo mediante notificación push) para mejorar la seguridad de las cuentas de usuario.

  126. Juanjo Sánchez-avatar

    Juanjo Sánchez

    2019-04-01T14:50:02.138Z

    NO LA INSTALÉIS. Te cobran 1€+IVA al mes después del tercer mes por la app y no te avisan. NO Avisan.

  127. Reineiry García-avatar

    Reineiry García

    2019-03-23T19:38:53.724Z

    Keep crashing in Android 8 and 8.1 even in background.

  128. Chris Sagan-avatar

    Chris Sagan

    2019-04-07T09:54:08.259Z

    excellent

  129. Sebastian Murúa-avatar

    Sebastian Murúa

    2019-03-05T12:13:10.259Z

    Hasta ahora mi experiencia ha sido horrible. No funciona nada de lo importante de la app, no puedo: conectar/desconectar la alarma, revisar el estado de la misma, solicitar fotos de los sensores y tampoco me responden los mensajes de Soporte. Parece una app para aumentar el stress.

  130. NoTengoIlusiones-avatar

    NoTengoIlusiones

    2019-02-15T13:31:22.239Z

    This app should be improved in so many ways. It pop-ups on any photo request two or three accepts. Old photos are deleted, since the last sim card update it's not possible to phone call the alarm. It does not work with IFTTT !! Simple, if alarm is triggered I want all my hue lights On. Sprinklers on. IFTTT is the way to go. Any chinese alarm have an App to turn on and off. value added of this app close to zero.Very bad. no words to describe the lack of features.

  131. A Google user-avatar

    A Google user

    2019-02-05T13:52:54.601Z

    great

  132. Michael Dunn-avatar

    Michael Dunn

    2019-01-01T17:19:15.122Z

    Just had Verisure system and app installed has begun to display. wrong date information and cant call CS direct from app ..since recent update ????😴😃😂

  133. Dmitri A-avatar

    Dmitri A

    2018-12-05T09:06:07.524Z

    Developers, add nice icons in messages. Like alarm been activated and red house with man outside, or deactivated with green open locker. So easy readable. No need to read in to details

  134. JorgeRuiZz_21-avatar

    JorgeRuiZz_21

    2018-11-20T01:19:22.786Z

    No funciona en mas de la mitad de las ocasiones

  135. Sarah O'Dell-avatar

    Sarah O'Dell

    2018-10-03T07:15:03.144Z

    Finally sorted out the compatibility issue with Android Pie! Works much better now, many thanks!

  136. Daniel O'Brian-avatar

    Daniel O'Brian

    2018-09-07T06:26:10.530Z

    Unbelievable, a "performance improvement" that still doesn't fix the Android 9 compatibility issue over a month after the Android 9 release. Pathetic

  137. arun mj-avatar

    arun mj

    2019-03-11T19:57:01.757Z

    good app

  138. A Google user-avatar

    A Google user

    2018-08-26T22:40:41.204Z

    App doesn't work on the latest Android operating system but tech support & engineers don't seem aware of that and spent ages demonstrating how it works just fine on their phones using my login details. Then had 3 family member profiles set to manage by app but all were locked and unusable despite calls to helpdesk. Finally told they are active only to discover 2 are set up with the same details. I also use the ADT app for different premises and had a much better experience with their app on Android.

  139. Ali-Hassan Shah-avatar

    Ali-Hassan Shah

    2018-09-02T08:47:54.177Z

    App was working fine until I upgraded to Android 9 yesterday. Now it no longer works, with "The system is currently unavailable" message! Verisure was one of the top rated companies, now it's slipping A LOT! So Android users are not as important as iPhone users obviously. The app works fine on an iPhone! Disappointing to say the least!

  140. Paul Kissick-avatar

    Paul Kissick

    2018-08-14T09:49:23.807Z

    Doesn't work with Android 9, just says "The service is temporarily unavailable". The chaps who installed my system had never seen this before either. Disappointing. Never had a problem like this with an app before.

  141. A Google user-avatar

    A Google user

    2018-08-21T19:59:10.791Z

    Es lo peor! Se metieron a robar a mi casa y "extrañamente" no hay actividad registrada por la aplicación o las cámaras . Solo aparece la desconexión en la mañana y la activación hecha por nosotros en la noche entremedio. Además los ladrones solamente se metieron a las piezas donde tenemos cosas de valor. No tocaron nada más. Y aún peor, la compañía ni siquiera ha venido. The WORST ever . People broke into my house!!! not only the alarm didn't set off but also the burglars got ONLY in the bedroom where we had valuables. The system (app) has a registry of disconnection in the morning and activation late that night by me. there is NO ACTIVITY during the day and the company until this day has not shown up.

  142. Jonathan Avery-avatar

    Jonathan Avery

    2018-08-26T08:22:43.718Z

    My Alarm system is about as useful as a Pie since upgrading to Android 9. Public release software OS and now no connectivity to my Smart Alarm. MRs iOS app still works.

  143. elena panizza-avatar

    elena panizza

    2018-08-30T10:40:22.570Z

    No funciona! La primera vez que la instalé no me dejaba entrar, petaba y se cerraba cada vez que ponía mi usuario y clave de acceso. Decía "usuario registrado correctamente" y luego se cerraba. Volví a instalarla y ahora no puedo ni pasar de la selección de idiomas. Al seleccionar una lengua y me dice "you must select a language". Una porquería, vergüenza de app, compré el sistema para poder usar la cámara. Vaya tomadura de pelo.

  144. Nacho Cascón Cuenca-avatar

    Nacho Cascón Cuenca

    2018-08-14T23:39:01.308Z

    Funciona bien pero tendrían que cambiar varias cosas Dejar de preguntar si queremos saber el estado de la alarma, si pulsas ese botón mejor que salga el estado sin esperar más. Qué no te obligue a mirar las fotos que otro administrador a solicitado. Que recibas la foto solicitada más rápido Que sea más fluida en general Saludos!!!

  145. Ville Lahdenvuo-avatar

    Ville Lahdenvuo

    2018-08-14T19:18:33.750Z

    Same as the other people, cannot log in with Android 9.

  146. Muzafar Husain-avatar

    Muzafar Husain

    2018-08-29T06:48:22.114Z

    This app no longer works with Android 9 as a lot of other have pointed out.

  147. Filippo Previtali-avatar

    Filippo Previtali

    2018-08-09T17:56:47.848Z

    The whole alarm system is super good and I am very happy with the service and happy to pay good money for my piece of mind. Unfortunately the app is really really bad. Sometime it works, most of the time you will get an error message. The app is slow and doesn't give you the same piece of mind of the central device. To make things worst, since I have upgraded to Android 9, the app doesn't ever start and I am completely cut off from my alarm system. I cannot check the status, I cannot disarm it. Can't do nothing. Dear Verisure, if you ever read these reviews. Please,listen to us, get a grip and fire the whole app department and invest on a good team to deliver an app up to the standards of your service. Thank you.

  148. Shahnuaz Meah-avatar

    Shahnuaz Meah

    2018-08-16T07:27:05.400Z

    A shockingly bad app which never works. This needs sorting asap

  149. Campbell Goldsmid-avatar

    Campbell Goldsmid

    2018-07-31T20:35:13.592Z

    It did work, but now does not. Re-installed but still not working. How do I check my alarm???!!!

  150. Aleksandar Aleksiev-avatar

    Aleksandar Aleksiev

    2018-07-25T07:01:11.277Z

    So slow and buggy. Always have to try couple of times to be able to activate or deactivate my alarm