Motorola Update Services APK

Version 24.01.012 - com.motorola.ccc.ota
Last updated: Sun, 03 Jan 2021 6:51:20 UTC
motorola,tools,update,services:, stuck, disable, stuck at 0, force stop, latest version, 2018, without wifi, not downloading, keeps popping up,

APP Information

Download Version 24.01.012 (2401012)
Apk Size3.74 MB
App DeveloperMotorola Mobility LLC.
Malware CheckTRUSTED
Install on Android7.0 and up
App Packagecom.motorola.ccc.ota.apk

Download Motorola Update Services 24.01.012 APK

App Description

Motorola Update Services is motorola,tools,update,services, content rating is Everyone (PEGI-3). This app is rated 2.44 by 114 users who are using this app. To know more about the company/developer, visit Motorola Mobility LLC. website who developed it. com.motorola.ccc.ota.apk apps can be downloaded and installed on Android 7.0 and higher Android devices. The Latest Version of 24.01.012 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 2655653+ times on store. You can also download com.motorola.ccc.ota APK and run it with the popular Android Emulators.

This is an update to the over-the-air (OTA) installer that downloads system updates. 

This update is necessary to enable the upgrade to Android 5.x, Lollipop for the following devices:

Moto G (1st Gen.)

Moto E (1st Gen.)

Moto X (1st Gen.)

Moto G with 4G LTE (1st Gen.)

All users with these devices should accept this update. 

Please see Motorola's software upgrade page to check on the latest for your device. 

App ChangeLog

  • This update fixes an issue that could occur if the over-the-air (OTA) download is interrupted.

App Screens

Motorola Update Services App Screen 1Motorola Update Services App Screen 2


requires following permissions on your android device.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

send sticky broadcast
Allows the app to send sticky broadcasts, which remain after the broadcast ends. Excessive use may make the phone slow or unstable by causing it to use too much memory.

change network connectivity
Allows the app to change the state of network connectivity.

delete all app cache data
Allows the app to free phone storage by deleting files in the cache directories of other applications. This may cause other applications to start up more slowly as they need to re-retrieve their data.

disable your screen lock
Allows the app to disable the keylock and any associated password security. For example, the phone disables the keylock when receiving an incoming phone call, then re-enables the keylock when the call is finished.

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

change/intercept network settings and traffic
Allows the app to change network settings and to intercept and inspect all network traffic, for example to change the proxy and port of any APN. Malicious apps may monitor, redirect, or modify network packets without your knowledge.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. P Muller-avatar

    P Muller


    Motorola used to be good about phone updates. Phones were guaranteed at least 2 OS upgrades, even older models. Since Lenovo took over, that's no longer the case. We're forced to buy a newer phone every 1-2 years for more recent OSs. Plus, the rollouts for upgrades take forever. By the time my Moto G5 Plus finally updated to Android 8.1, phones of equal value were already on 9.0. Yet Lenovo has already said the G5, and even G6, models aren't eligible for upgrades beyond Oreo 8.1. Total rip-off.

  2. Julia James-avatar

    Julia James


    stuck Several times I have tried to deny yet another update. You would think I could, considering this is my phone. However, the only thing it does is delay the update and on a later date updates anyway without permission. I have gone into the app and selected "disable". When that didn't seem to help I selected "force stop" only to go back into it later and find that it was turned right back on. I am becoming less and less happy with this system. This phone has downloaded features I do not agree with

  3. Fishing.momma Ison-avatar

    Fishing.momma Ison


    disable Love my Motorola phone,, wish this app was not so buggy and better. It definitely needs improvement. But I love my phone. It hasn't had any issues until last update, now it freezes my phone screen and causes my internet connection to be buggy. Please fix this. People can't afford 500 dollars for a phone to have these issues with it after less than 6 months. It was fine before this app made an update. Plus this app can not be uninstalled. All apps should be optional not forced on us.

  4. WANG DANG DOODLE-avatar



    stuck at 0 What Julia James mentioned 8/2020, I am having those exact same issues with worst results finding more complications than actual updates, it would seem a time waste whereas the original was something that I could navigate then after I have to figure out 🐒❓❓❓❓. So I have to put in a star number 1 through 4 to get the message through so I have to raid it one because less than is not available. Thank you 😎

  5. JT Burns-avatar

    JT Burns


    force stop I don't know what the newest update did to the Bluetooth but now there is a 3 second lag when using Xbox controller on call of duty mobile. Doesn't sound like much but it does it constantly. Every 10 sec or so I have 3 sec of no control. Fix it or I'm getting a Stylo.

  6. James Lambert-avatar

    James Lambert


    latest version Not good not good at all make the update go away please!!! Worked better before now it loads nothing!! This phone not even been 1 months since it was bought and now it says network error even when I have 5 bars full service it's freaking stupid!

  7. Ana E Cruz Nazario-avatar

    Ana E Cruz Nazario


    2018 Is nice getting update always greatThis is an update to the over-the-air (OTA) installer that downloads system updates. This update is necessary to enable the upgrade to Android 5.x, Lollipop for the following devices: Moto G (1st Gen.) Moto E (1st Gen.) Moto X (1st Gen.) Moto G with 4G LTE (1st Gen.) All users with these devices should accept this update.

  8. Kellie Lynn-avatar

    Kellie Lynn


    without wifi Very slow even after I just got this new phone It's so annoying and it kicks me off all apps after 30 seconds of being on them even after I updated all of them . I shouldn't have any problems with it if I have full bars and unlimited data. Please fix this issue . Thanks

  9. Katrina Meckler-avatar

    Katrina Meckler


    not downloading This app keeps downloading the same update version and popping up all the time even though I have disabled and force stopped it. It acts as if it doesn't recognize that the update has been installed 😔😕😞

  10. Linda Wilt-avatar

    Linda Wilt


    keeps popping up My Motorola experience sucks, I don't understand "ALL" the freaking system updates, if the phone needs all these updates then why put it on the market, considering it doesn't seem to have been in working order, I have to update my phone more than I use it, it seems.

  11. Manju Singh-avatar

    Manju Singh


    I didn't like this app. It's really useless. It just takes space and do nothing. It didn't send any messages but it is written that it will send messages that will keep your phone update.

  12. Richard W-avatar

    Richard W


    I have not had one single problem with my motto G6. It's been updated several times, always works great, and updates to the newest OS. Love Motorola. Can't want to get my new one

  13. Norman Baker-avatar

    Norman Baker


    Upon updating my new moto7 or at least I tried, after a slow several minutes I was told that to complete the process I needed to go to Wi-Fi and I soon learned that my phone would not hook up to an available Wi-Fi signal that I know was active because the librarian hooked up to it successfully. After 3 different attempts in 3 different days I gave up. Using Motorola apps was not successful. Oh well that's what I get for buying a Motorola cellphone.

  14. Thomas Olson-avatar

    Thomas Olson


    Never seems to update till you are almost out of battery, then screws up what you're used to using.

  15. S Carter 3-avatar

    S Carter 3


    This is a very poor product indead! Total rubbish! Why wont this update my original moto g andriod from 4.4 to 5.1 ??? Its not new stuff after all ! Shame on you lenovo :-(

  16. jimzs707 Lugnut-avatar

    jimzs707 Lugnut


    the functionality of the board was great as far as software was in the look of it was is doable however the software itself was a little bit shaky.

  17. DoinTimeOnEarth-avatar



    TO STOP this App from updating: First.. Go to Settings, under Security & Location scroll all the way down to "Apps with Usage Access" hit that You'll find "Motorola Notifications" Turn it off .. then go into your Motorola Notifications by taping the Icon & you'll see where it's running in the background... Turn it OFF.. then Disable the App PS: I'd rather give No Stars!

  18. Bharath Reddy-avatar

    Bharath Reddy


    I'm using moto e4 plus mobile till 3years. I didn't get any single update. And my mobile inbuilt fingerprint option also missing fuc*off motorola update service 😠

  19. Yasmina Romero-avatar

    Yasmina Romero


    I have experience that I can't send big emojis without paying to upgrade this app I don't know why I can't get big emojis without upgrading this app!!!!!!!!!!!

  20. Ronda Decker-avatar

    Ronda Decker


    Don't like how the updates are I really thought I would be happy having my Moto g but I don't like anything about it updates never update always tells me I don't have room had to reset my apps and clear all catch's along with my data just to get it to update one app. Totally didn't expect this Moto has always been good until now won't do it again

  21. Deb-avatar




  22. t4ru vk-avatar

    t4ru vk


    Please include change log with updates and upgrades, don't leave the users with no clue what comes with update patches and upgrades.Make sure "Motorola" don't give up your claim on timely updates and upgrades. Rest of the makers are waiting for android 11. But Motorola still stuck on pushing Android 10😟🤔☹️???

  23. J. Walters-avatar

    J. Walters


    There are flaws with my phone. Small issues. Slowness, camera pics sometimes blurry, or it works like has mind of its own. I do hardware test but keeps saying everything is good. I do like the phone though it could work alittle better.

  24. Brandon Jarvis-avatar

    Brandon Jarvis


    Not happy with this. I was as meticulous about locking down all the permissions so that my new phone would not do any updates, unless I specified. Have it set so that if it does, they are over WiFi only. Nope, nope, and nope. Software was updated somehow while I was in transit, via cellular with 1.25gb, and Google as well. I know Google is metastasized to everything, but I think I only use it for navagating, and play store. With this new update I've lost the 65gb of music I had on my phone, and my photos and videos are stuck and cannot delete them. I've got a few hours of attempting to recover what was in good working condition before these updates. Why give the consumer an option to deny something if your going to do it anyway, that's not a good practice.

  25. Linda McKnight-avatar

    Linda McKnight


    I hate this update service!!! I would give it a zero if that was an option. I don't want a service that I can't control. This updates everything, turns on apps that I have disabled, and is a pain in the butt to deal with. As much as I like my phone, I hate this!!!!

  26. Dot Dot-avatar

    Dot Dot


    I am having a horrible, harassing, dangerous experience with this app. For the last two months I have been receiving pop ups to install 221.201.2.en.US everyday, several times an hour when I'm using my phone, and when I open my phone. I've several times took the proper steps to TURN OF this notification/update, I choose not to install this update (this is America). Is there some other entity that's trying to Hack Me. I've tried to call and text about this problem to no avail. Can u help me

  27. B.R.B-avatar



    It is annoying the user for frequently asked for updates after switch on the phone please solve the issue

  28. Rich Kellogg-avatar

    Rich Kellogg


    I have only used this Moto G6 without phone service, until just last month, I just found this opportunity to report that when I answer a call, the speaker phone becomes automatically engaged as I put my ear to the speaker thinking I am answering normally, and blowing out my ear drum. This is a serious concern!! and for precaution, I am only able to answer calls away from my ears Also, downloading the newest version, my screen brightness has decreased and more

  29. Badass Uchiha-avatar

    Badass Uchiha


    I am Extremely disappointed my Concern is now with this Motorola Update thing where it Interrupts Videos, Games I just got or any Activity I try just to Download even after you've already Updated the Phone it's Mind Numingly Tedious to an Otherwise Low Budget Gadget that's the best & fastest phones on Earth

  30. John Burger-avatar

    John Burger


    Keep getting software unable to update notification. Tried everything. It keeps popping up ever 5 seconds.

  31. Sarah Razee-avatar

    Sarah Razee


    UPDATE: MY PHONE IS STILL UNABLE 2 UPDATE. IT'S CAUSING MAJOR ISSUES❗I CAN'T DOWNLOAD NEW APP OR UPDATE MY APPS & I'VE DONE EVERYTHING I CAN DO 2 FIX, THE LAST OPTION I HAVE IS 2 UPDATE MY PHONE BUT OF COURSE I HAVE CANT❗WHY My phone since Dec. has continually sent me a notification telling me me"phone's update was unsuccessful". WHY? WHY CAN'T U GUYS FIGURE OUT HOW2 UPDATE MY PHONE. It's now end of February & I haven't had an update since Dec.19 REALLY..‼️‼️‼️..THIS IS RIDICULOUS..‼️‼️...

  32. Steve J-avatar

    Steve J


    This app is essentially malware. Instead of allowing the user to dismiss it and update on their own schedule, it bugs you incessantly, popping up with a full-screen notification numerous times a day, pulling you out of whatever you're doing. This is ridiculous behavior, and is completely unacceptable. Motorola: STOP WITH THE MALWARE.

  33. Jennifer Williamson-avatar

    Jennifer Williamson


    Doesn't update the service fast like the other apps that need to be updated. It's sucks. Says needs Wi-Fi to update the system. But won't update the system over data

  34. Breeze Whatley-Miller-avatar

    Breeze Whatley-Miller


    I have a Moto e5 Cruise & I'm not sure if I need an update or not. I'm only using this phone over a Wi-Fi connection & my Internet keeps saying "Connected, No Internet." My husband & daughter aren't having this problem with their LG & Alcatel phones using the same network! Pls help, since I was told it's my device, not the Wi-Fi, that's the prob! I've reset network connections, restarted my phone, etc, all to no avail!! It's really getting aggervating!!

  35. Eric Howard II-avatar

    Eric Howard II


    Waiting for manager download my email address needs to be unlocked after log in. There is information that needs to found as soon as possible. Otherwise I am going up the river bank without a paddle figuratively speaking. Recall of my email address needs improvement in terms of speed. Extra coding with letters has been a real challenge for me . Thank you for listening to me.

  36. Regan Janetzke-avatar

    Regan Janetzke


    Not sure what updates do, haven't noticed anything good &/or positive coming out of an update. The only thing I've noticed from any update is how it makes phone lag & very unstable. It screws with everything on phone not just basic stuff like a normal phones update would. It make just about EVERY app I have UNSTABLE. I'm feeling like it's a good time to switch phones

  37. Jackie Faulder-avatar

    Jackie Faulder


    Hi. I bought my phone in August 2018 but connected to internet in December 2018. Got the Update of August 2018. Downloaded it. Installed it. Saw the location on my phone. Installation confirmed. Few minutes after, got the same August 2018 update. Says: need to be installed. I pressed on it. Didn't redirected me. Couldn't turn off phone. Had app notifications doubled. Same with December 2018. 2019 Update is orange, not blue. Is it normal? Apps keep turning off by themselves. thanks

  38. Earl Franklin-avatar

    Earl Franklin


    I am very pleased with the clarity of sound not only during my conversations but in playback of music and videos. But in the past month I have not figured out why I do not hear a notification when a text message is received? I also would like to know if this phone is capable of reading text messages out loud to me? I have the Motorola e6

  39. Nigel Woolmington-avatar

    Nigel Woolmington


    I got a Moto g7 and it is by far the best phone I've had. I had a I phone 4s and I prefer this one. The screen is great to watch movies and play games on. Last year I got through no fewer than 2 brand new Nokia's and 2 second hand ones well in 14 months. I'm not saying it was all Nokia's fault but I've dropped this one and it still runs beautifully.

  40. Paras mani-avatar

    Paras mani


    No direct recording option while on caling, no direct video calling,no screenshot button . Shame on motorola.

  41. boingo mendoza-avatar

    boingo mendoza


    way to go with the most recent update. since updating just a few days ago my battery cant make it thru a few hours without having to be charged. Ran Kaspersky battery check. it can find any problem with any apps running. so that only points to the newest update...on a phone thats only 4 months old. thanks

  42. Andrew Chwastek-avatar

    Andrew Chwastek


    Unintentionally updated to Oreo, now Moto G3 phone acting screwy... No notifications, or ability to access notification pull down buttons for quick access. Seemly not logged into Google profile except when directly using specific apps. Screen goes to black within a few moments when idle on most apps (power button restores, temporarily), And prompts to update software now way too frequent.

  43. globalCinematic universe-avatar

    globalCinematic universe


    There is a bug in this app and you can seem to disable it .It pops automatically and tries to install updates

  44. Jessica Tyrrell-avatar

    Jessica Tyrrell


    The update service is terrible. After a week if downloading the new motorola update on my moto E4, it has deleted all my social media apps and other apps with it. Whe i try to download those apps again my phone powers off and turns back on after, with less battery and less apps. Im seriously debating to change to a different brand of phone as motorola dont fix the viruses withing the updates. I cant leave my phone off charge or otherwise the battery will drop withing 30 minutes to an hour.

  45. ..!..NSS ..!..-avatar

    ..!..NSS ..!..


    Seems months behind Google in Android security updates. The last batch of security updates was never issued for my device. All Android patches are public information. Maybe i will side load them myself.

  46. Jamie Shifflett-avatar

    Jamie Shifflett


    This phone g7 power from metro by TMobile seems completely hijacked. Was told to install latest Motorola update services and u get no options. Support launcher doesn't work, website keeps trying to log me in thru Google plus which is supposedly gone, your Moli assistant/helper shows me screens for the wrong phone model. Droid maxx2 Not mine! Moto experiences won't show me voice options and I can't access facial recognition.All in all my Moto exp sucks! I need help if anyone at Motorola cares.

  47. Lyndsay Varner-avatar

    Lyndsay Varner


    Why is a 1st gen app that hasn't been updated since 2015 on my Moto G7 Power? I am never notified of updates and have had nothing but problems with this device. It really bums me out because I used to really like Motorola but the issues never get resolved even after multiple conversations with tier 2 support.

  48. Anita Bond-avatar

    Anita Bond


    Hey..what happened to my volume? Now with this new update it's not even loud coming through my Bluetooth speakers. I tried my iPod and it was perfect. It's the phone. I don't play about my music. Don't let me have to go to the dark side. This may be my last review!!!

  49. S Y-avatar

    S Y


    If you're smart you won't update it. Just keep closing it out. This is very annoying. This update covers what I'm doing every time it pops up. And it does this over 50 times a day. There's no way to turn it off. I will never get a Motorola again. Going back to Samsung. Shame on you Motorola for spying on us

  50. Aman Raj-avatar

    Aman Raj


    There is lack of many facilities like recording while calling,dual aap option, internet speed,etc.

  51. Yash Mahaver-avatar

    Yash Mahaver


    Never Provide Update on time . Please provide more update on your previous device . Im using Lenevo K8 plus for more than 2yrs . I don't receive update from more than one and a half year . Provide latest Version of Android on your previous device too . Take it seriously it help you to sale your product more . Lenevo recently launch there three more smartphone in India , but I'm saying your product is over price . You need to less the price of K 10 & Z6pro . Give users 3,000Rs Off .

  52. Nifara822-avatar



    No need too update your phone if you are Happy with it. You cannot go back once you update , so think about it 1st. Do a Lil research , I once updated my X4 Moto & it was never the same. The volume got significantly Lower , and phone was slower , I vowed too do research first. 👍

  53. storyline-avatar



    There are no updates since last year in my moto e4plus . Also fingerprint not working

  54. BusyTooth-avatar



    My family updated they're phones, and I don't like the update and want keep my phone as it is. So I didn't install the update, and every 5 minutes the phone alerts me to update... And There's No Way To Block It!!! It is super annoying!!! I will never recommend this brand or phone to anyone... That's only the beginning of the issues, but this is all I'm writing for today.

  55. Debra Abel-avatar

    Debra Abel


    Ever since updating to 8.0, my battery drains and 90% of the time when a call comes in or goes out, my screen goes black and I cannot do anything but talk to the person. Can't use speaker, dialpad, video. Not happy.

  56. Neeraj Balodi-avatar

    Neeraj Balodi


    After the Oreo update, my phone's battery is only able to survive for 7 hours. Previous to the update, it used to run for a day and a half. Moto Actions say that battery is in good condition. Please fix the bug

  57. Jay Prajapati-avatar

    Jay Prajapati


    You should bring a new software update of andriod 7 to 10 for moto. for Indian varients. As many apps are not responding due no software update . You should bring update as soon as possible.

  58. Kelly f-avatar

    Kelly f


    Mobile update that's fine never seen one update yet the end that's it for today.

  59. Arshal Parangodath-avatar

    Arshal Parangodath


    problem with bluetooth connection in my phone(moto x4)......especially cannot play pes localy(by bluetooth).Moto service,please clear it....i think usual problem in other x4.Moreover songs are not playing properly while we connect phone with bluetooth device or with car via bluetooth.Clear this issue through a better updation

  60. Mitchell Gaetke-avatar

    Mitchell Gaetke


    It won't stop with uninstalling of my apps, even though it's convinced the phone that they're still installed; not to mention the fact that there's a "new" system update every 48 hours, and everytime I install these new updates, it deletes my apps...! I'd uninstall it if could.

  61. Elizabeth Netherton-avatar

    Elizabeth Netherton


    I have a complaint. You used to have a one touch cache cleaner for my apps. Now I have to go to each one to do the same job. Please tell me how this is more efficient?!!! Now, it's tedious and time consuming! I will have thought that updates were to improve the user experience.

  62. Croc Farm-avatar

    Croc Farm


    Can't seem to be of any use because Google has you flagged and denied access nothing works write thanks to all the fictitious and hidden content permitted by googles privacy policy which in itself violates itself

  63. APURV TRIPATHI-avatar



    After last update , Some features ( ex. - suggest app) are not working in my phone( moto g4 plus ) .... I am so troubled ..

  64. Thomaskutty George-avatar

    Thomaskutty George


    This app is forcing me to update the phone OS even though I denied updating multiple times. Update notification pops up after every call I make, which is very annoying. It is invading my privacy. There has to be a way to stop this activity.

  65. Greg Z.-avatar

    Greg Z.


    This system app is a real pain in the ass. It doesn't allow you to decline to do updates. You have to know to force stop it and clear its cache every time you reboot, to get it to lay off with the incessant interruptions to demand doing updates.

  66. Arkabrata Das.-avatar

    Arkabrata Das.


    I own a Moto g5 plus and it was promised that the Oreo update would be rolled out soon, but unfortunately the Android 'P' (Pie) has been released but still there's no sign of OS update rolling out for Moto g5 series. The only update which have been provided are those security updates.. That's good but "we", (Moto g5 series owners really want the Oreo update in India.. "We" (Moto g5 plus and Moto g5s plus owners deserve this update/upgrade..!!

  67. Norman Schultz-avatar

    Norman Schultz


    Always dependable just like all the prouducts the make. I just love my Motorola phone.

  68. Android apps-avatar

    Android apps


    after the Android update, notification led stopped working.

  69. Pamela Ellison-avatar

    Pamela Ellison


    the volume on this moto g6pay is way to low .cant hear people when they call .ive had moto on pass.and was a good really disapointed in you not have a app for volume.and app notification is fony noy tell you when you have a message .im really diasppointed in this phone.i would not tell noone to but a going back to samson.if you want to sale a phone.then you need to fix all the bugs and fix phone.this is the worse phone ive ever had.i

  70. Aswin Parajuli-avatar

    Aswin Parajuli


    No option at all with no security patch after a year.

  71. Jay C-avatar

    Jay C


    Garbage! Hate it. Can't roll back updates and it installs bloatware without end-user permission each time using up precious data. Motorola who the hell do you think you are? You need us as customers way more than we'll ever need you! Going with Samsung phones from now on unless I see some drastic changes very soon. Even ZTE is better than Motorola now, sad.

  72. Fernando Moura-avatar

    Fernando Moura


    Even after restoring boot partition the app refused to install the update, plus it keeps popping up trying to install hundreds of times per day wasting all the battery instead of offering a cancel button it is stuck in an infinite loop. Freaking ridiculous

  73. Michael Anderson-avatar

    Michael Anderson


    After reading about all the BS with this app IAM already looking for a different phone and I just got this phone new it just did a up date for this app telling me to reboot phone scared to shut off phone thanks Motorola for unwanted issues

  74. Jay Magik-avatar

    Jay Magik


    I only use my moto E5 play for wifi and this app seems to be using a lot of data and battery in the background. I'm already using the current OS and so there is no need for this process to still be running.

  75. Lester Bell-avatar

    Lester Bell


    I guess my Motorola moto e5 play cellphone running android 8.0.0 system with- Verizon data and the Google services mobile app updates this mobile app automatically 5 Star rating. * * * * * Lester Bell. USA.

  76. Daniel McCaddon-avatar

    Daniel McCaddon


    Once I selected the download method I was unable to go back and change it. Wifi was way too slow. Unable to change to data. 300 plus minutes to download is unacceptable.

  77. Adam Stillman-avatar

    Adam Stillman


    Device says my latest update is still out of date. The day I got an update it was already out of date. Manufacturer cannot provide quality updates in a timely manner, the reason I bought this phone. I would not recommend any device using this service as you'll never be up to date, just like me

  78. Petter Love-avatar

    Petter Love


    I think it's good to have a Motorola update service it's dependable and does its job thank you so much

  79. Bruce Felix-avatar

    Bruce Felix


    A very different approach as to why,what,where and who along with how this phone functions.Has a character all on its own.i'll give it '5' Stars.

  80. Laura ZT-avatar

    Laura ZT


    Got this new phone and when I turned it off and then back on it's constantly doing updates, one right after another. Please help. I don't know what to do about this. Is this normal? Do I need this many updates or is something wrong? Thanks.

  81. Gary Bachman-avatar

    Gary Bachman


    Running faster than most of the time I get to see the updated part of order

  82. GIPSON VARGHESE-avatar



    I have one suggestion..... Nowadays even in roaming also mobile data is free in India, And still Moto updates only possible through roaming free networks. I believes that Moto will consider this problem, and should provide a solution as soon as possible.

  83. VIDA ELSAYED-avatar



    Motorola provides quick and easy installations, and a variety of services. Thanks.

  84. Sara Gomez-avatar

    Sara Gomez


    Last update has caused my moto e gen 4 to drain and discharge battery within 4 hours of full charge. Even while turned off. New battery, reboot, cleaning catch and factory reset did not help. I'm ready to swip to Iphone because of this!

  85. Tim Hancock-avatar

    Tim Hancock


    Updates have all gone smoothly and I'm really liking this phone for its screen size and long battery life. I don't like changing phones much, but this one works really nicely for work and leisure.

  86. Patricia Meehan-avatar

    Patricia Meehan


    Cool devices and awesome telephone network & plans!

  87. Ayusman Nayak-avatar

    Ayusman Nayak


    I hv received a notification that android Oreo update is available for my moto g5 plus.. But when in settings I opted for software updates it showed me that no update available... This is really disgusting... I hv been trying to update my Phn through the settings by clicking software update... But no result

  88. Sharon Taylor-avatar

    Sharon Taylor


    If you could fix how my phone doesn't show the calls coming in half the time, I would rate it to 5 stars

  89. Deb Quinonez-avatar

    Deb Quinonez


    My Moto cruise is no longer functioning with my SD card after the update. Me camera will not work, I have restarted and uninstalled and reinstalled it and tried to do anything else to figure out why my phone is not working correctly. Please remove last update

  90. Frances Kendall-avatar

    Frances Kendall


    This "service" is no service. It interrupts your service EVERY DAY to remind you of an update thst is ALREADY installed. And as far as I can tell, there is no way to turn it off or uninstall the "service." Boo hiss.

  91. Steve Menefee-avatar

    Steve Menefee


    even after installing the update, it still sends me a notification to update again (same version) every two hours no matter many times i do it, which often times interrupts another app that's in use.

  92. Dee Gr-avatar

    Dee Gr


    no need too delete it is what it is because the product needs too have the say so in whats not correct since google is not with business also being punished with those settings and way too many systems packed into and onto customers mobile devices its eay too many systems from many product makers and carriers and honestly every product maker should ve in and uproar of how google is running its systems through these products the only ways out of these continous damages too intetnet cable internet

  93. April Edwards-avatar

    April Edwards


    Great job does what it is supposed to do not a single problem except internet is not fast enough to download anything. But that is about it

  94. Tina Fackler-avatar

    Tina Fackler


    Update messed up my sd card!!!! Now my phone says there is not a sd card and i can't update anything that was on my card!! HELP!!!! I've tried pulling my sd card and transferring to my computer but says all files are empty!!? How do es this get fixed i can't replace the card i don't have the extra money for that!!!

  95. Kimberly Elgin-avatar

    Kimberly Elgin


    I truley don't know anything about this phone. I have been with. Artesto for so long and takeing a picture is not the same and I have br oken records on Google Maps for views of the city andmy reviews so strange. Last update. Was. 2015 according to nfo I found isn't that a bit strange

  96. Feathered Pyre Dancer-avatar

    Feathered Pyre Dancer


    i will never buy another Motorola as long as i live all preinstalled apps are horribly intrusive and damaging at best to the google infrastructure of google accounts. no way to uninstall unless rooted and i suppose i will need to root my phone now. i am stuck on google 7.1Lin dino version of OS POS the other option the tech support offered was "that someone might make a plugin for my device someday haha" but will never get the latest udate of google which is necessary to prevent maleware on all

  97. Drone Dropper-avatar

    Drone Dropper


    This dosent update anything... My Moto g6 knows it's not up to date but it dosent update... Un frikin believable...

  98. Jojobean 14u Bean-avatar

    Jojobean 14u Bean


    The reason for the low stars is because I got ride of most of my games it's says I can't download anything until I feel up storage and I have and it still says that I need more storage so please fix this as soon as possible and thank you

  99. michel dematteis-avatar

    michel dematteis


    it auto-installed on my new moto and created a loop that was hard to escape from after I updated for the 3td time because it keeps asking you to update over snd over and I can't uninstall, still trying, one more unneeded and junky app, thanks geniuses!

  100. JwulamX Brown-avatar

    JwulamX Brown


    These ppl TMobile they update your phone when they get ready not even asking permission even after turning off the auto-updates still on its own update. Updates don't do anything except bring about DATA BREACHES. what you think? Everything is attached to something,this is my way of DETACHMENT.....Im praying all will be gone.GOD DOES HAVE LAST SAY SO....SAVAGES!!!!!

  101. devender kumar-avatar

    devender kumar


    When u give oreo update, while other companies like mi,oppo,vivo,honur, Samsung gives regularly very confusing mobile company moto and boring no new updates yet u will forget ur mobile phone,once u sell ur mobile and forget mobile customers. Very bad there is no update i ll change my mobile to other mobile brand and same advice to all those people who read this post

  102. Sanuka Sanketh Dharmasena-avatar

    Sanuka Sanketh Dharmasena


    Please add new features (Double tap to wake up phone, Call Recorder). When I share any files to another phone but not inbuilt WIFI Direct Share option on my phone. Third-party call recording application not working.

  103. Ella Unger-avatar

    Ella Unger


    My phone updated security on it's own, it Reported my phone company as Spam without my permission ? 😐 Why did it turn on my Bluetooth? I am always asleep when it messes up 😡.

  104. Mil Fowl-avatar

    Mil Fowl


    it sucks won't stop notifying. Very irritating some people don't have WiFi and it just keeps telling me to connect. Using up my battery from it running

  105. Patrick Lance-avatar

    Patrick Lance


    Way too many apps should be allot more simple, unreal information that's collected!

  106. Mary Ann Lynch-avatar

    Mary Ann Lynch


    "Software update unsuccessful". Over and over and over... horrible. My husband was going to buy a G7 until this started...and no fixes in sight.

  107. van murillo-avatar

    van murillo


    a waste of time,im having a hard time on updating..its been 3days now and i cant even use my wifi or this really a problem for motorolla users??!!!!

  108. Smitty Smith-avatar

    Smitty Smith


    Service very slow,apps downloading to long.

  109. pp dd-avatar

    pp dd


    In the smart network world screen mirroring is not supporting on Device G4+. it should be updated. World growing day by day so displays can be seen on big screen so screen mirroring is needed much. update it.

  110. David Rapelje-avatar

    David Rapelje


    No operating system updates. Lousy business model. Perhaps they would do better to join with Lineage OS. At least they have a grip on things! Shame on you.

  111. Amber Renee-avatar

    Amber Renee


    I have a Moto e4 plus and recently my cellphone has been starting to run slower and delaying. Says it is up to date but the last system update you guys had was in February. Think it might be time for one...

  112. Globe Trotter-avatar

    Globe Trotter


    Useless. I haven't gotten any upgrade from Motorola in the many years I've had the phone.

  113. Shawn Carmody-avatar

    Shawn Carmody


    Very efficient and effective app! Moto was and still is one of the best if not the very best communication device manufacturers on the planet!

  114. Hamish Stew-avatar

    Hamish Stew


    Non stop error messages about the latest update for g7 - impossible to fix

  115. Shadow_defender 28-avatar

    Shadow_defender 28


    I absolutely hate it. Every 10 minutes, I get a pop up add to install something from 2018!!!!! F this app. It's disgusting

  116. T Whittaker-avatar

    T Whittaker


    the last Motorola upgrade for the Motorola G6 play totally trashed the phone. Motorola should look at take a look into their beta testers because this needs a lot of work.

  117. Cheryl A. Truax-avatar

    Cheryl A. Truax


    keeps loosing service and out going calls dont always ring it goes to voicemail.and some times it says the number your calling cant be reached by this number and have only had phone a few days it worked fine now its sketchy

  118. Joy ghosh-avatar

    Joy ghosh


    My ph was no updating ,slow device ,and another problem create in our ph.

  119. Brigette Johnson-avatar

    Brigette Johnson


    Absolutely Great. Makes everything better by providing a precise description of whatever needs to be done and why it's necessary.

  120. Shawn Gillis-avatar

    Shawn Gillis


    This app hijacks the entire system and will not allow you to do manual disabling. It asks do you want the download that includes Metro Play but won't let you say no and I do not want nor do I need to get a new Play app.

  121. KEVIN PANZKE-avatar



    Just instslled April 2019 Security Patch 4 my G7 last week. The update was very smooth & I had no problems after the installation was complete.

  122. A Google user-avatar

    A Google user


    malware, im quite sure that I have several apps that have disguised themselves as system apps, and have proceeded to take over the software and rewrite my bootloader because I can't even do a factory data reset all these applications do what they want to do I have no control over any of them

  123. Michael Lamb-avatar

    Michael Lamb


    The July Moto system updates made my Moto G Stylus battery discharge/drain much quicker now so not happy here!🔋⤵️ ⚠️ 😡

  124. Betty Carroll-avatar

    Betty Carroll


    Since last update, every time I unlock my phone, I get an "promotional" ad of some kind. I do not buy ANYTHING from my phone. Someone els please tell me how to get rid of it!! I stopped Play Store. and Facebook notifications... still get promotions!! Not a happy customer!!😖

  125. Sue Mullins-avatar

    Sue Mullins


    A one star. I've had my phone for a week and it already has a hacker in it. Is it Google ? Im not sure but i change my password and nsme at least 10 times a day. I factory reset at least every other day. I just watch as my phone comes alive by itself. Download anything using my data . I dont have any thing. In my phone so WTH are they downloading? Google tells me its being sent to a computer. Lol . Got a virus around the world in life and in the matrix

  126. Trin Trin-avatar

    Trin Trin


    They're Always on it when I have an update available!! Thanks again Moto!!!

  127. Theresa Young-avatar

    Theresa Young


    On Instagram why im Not able to keep my Account on Instagram & WhatsApp alright ok please it's Theresayoung2929 Until i get a different cell ok Remove all my other old Account's then, thank you for You're time

  128. Jàydéb ßàrmán-avatar

    Jàydéb ßàrmán


    This is very useful and faster updated on mobile.

  129. Mark Bennett-avatar

    Mark Bennett


    Terrible, there is no option to stop upgrades despite the upgrade making your phone unbeatable slow and g6 play to Android pie... Ended up rooting and downgraded to oreo which actually worked

  130. Pratik Mohod-avatar

    Pratik Mohod


    My moto no update in last 1.5 year mobile speed is so low,hanging problem, and all

  131. A K-avatar

    A K


    Motorola drops you out of the support shortly after you bought the smartphone - new features that should work with new android version are turned off on purpose.

  132. Lester Eddy Bell.-avatar

    Lester Eddy Bell.


    This application automatically updated the app for my own personal Android device using mobile apps for Google play store and download it for yourself, it's worth every penny.

  133. sigfredo burgos-avatar

    sigfredo burgos


    wel for all you guys that this app is important without it u wont be able to be on androids latest version pie 9.0 you guys need to find out the facts before applying bad reviews. Motorola may upgrade some of the phones feature pretty soon to newer devices and some old ones too so guys be patient and let Motorola do its job. hey we may get the newest update andrid 10 Q thats what updates are for. remember older models loses stability some softwares cant keep up with the updates!!!

  134. sasi balaji-avatar

    sasi balaji


    We the fans of Motorola request the company to provide app lock for the devices. please try to add this in your future monthly updates. we are afraid of installing third party apps as they may spy on the devices. So kindly release "moto app lock" as soon as possible..

  135. Gabriel R.C.-avatar

    Gabriel R.C.


    I received Oreo update, but in 80% downloading stop and return to menu. I try use Motorola Update to start the download again however appears the message "You're sistema os already updated" and continue with Nougat

  136. Tony Schramm-avatar

    Tony Schramm


    Ever since the last update my phone crashes all the time. Like it did in the middle of writing this.

  137. Renee Freeman-avatar

    Renee Freeman


    With each update the phone acts up. Should have purchased a Samsung instead 😡😡😡

  138. Ce11 Ro24-avatar

    Ce11 Ro24


    My cell phone moto Z3 play does not recognize SD card and this device doesn't work well, do not buy this model, bad support service to resolve this issue.

  139. Israr Ahmed-avatar

    Israr Ahmed


    I love Google and my Motorola best phone this phone battery timing 2days this is so better phone

  140. Siva Karthi-avatar

    Siva Karthi


    My mobile lenovo k8 note. This app. Instal next. Bluthoth not work

  141. Sanjay Kumar-avatar

    Sanjay Kumar


    I have a Moto g5 plus which showed me an Oreo update a few minutes ago. I don't remember one of the clicks I made and now my software is showing up to date while it is still on Android 7.

  142. Sahil Dagar-avatar

    Sahil Dagar


    Some basic features are missing like vibrate when call connect options, and in build gallery not Google photo app , secure folder etc, so please add these features also.

  143. Shirelle Manuel-avatar

    Shirelle Manuel


    Motorola 5 I love at long lasting battery switching great reliable great just wonderful bills channel x glass didn't break know what I'm leavin go this far I'll put this phone on top of the TV mount no no on top of table heavy heavy wood table and it's applied now that's right there that's adorable phone for your ass

  144. Michael Key-avatar

    Michael Key


    well i cant say anything about this cause it dont give me the opition to down load it. i dont no why this is. the install box is not there. there is only the name. if someone can please tell me why this is. droid turbo 2.

  145. A Google user-avatar

    A Google user


    If your phone have received on update and some bugs are appearing ,kindly create your data backup and factory reset the phone. All thing will be fine again

  146. Emma T-avatar

    Emma T


    Always updates like it should and never has any issues. Works perfectly. Very happy with it.

  147. Anselmo Rendon-avatar

    Anselmo Rendon


    Since the last few updates I have had problems with my service. Don't get reception where I used to before. I travel a lot and now my phone sucks.

  148. ScrappyDoo Gal-avatar

    ScrappyDoo Gal


    Says that system update will go ahead once you've switched on WiFi. Tried it numerous times and it does not automatically update. Absolute rubbish

  149. Scott Mccoy-avatar

    Scott Mccoy


    The only problem I have is the time to get on line. In my area there no single so it's taking up to 4 minutes to get a connection.

  150. Aditya Jogdeo-avatar

    Aditya Jogdeo


    Continuous headache to update some software released in 2018..