Mojo Helpdesk

Efficient support, anytime, everywhere.

Metadot app developer · com.metadot.mojohelpdesk

Not rated yet 5K+ downloads v1.1.19 1.5 MB Android 5.1+ PEGI 3 · Everyone

Download APK 1.5 MB All versions

Same certificate as v2.0.1, which matches Google Play Details

At a glance

Latest version: v1.1.19 (101119)
Updated: Dec 11, 2020 (5 years ago)
APK size: 1.5 MB
Requires: Android 5.1+ (API 22)
CPU support: Any (no native code)
Category: Business (app)
Listed since: Nov 3, 2020 (at least)
Permissions: 4 (3 sensitive)
Website: mojohelpdesk.com
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

Mojo Helpdesk is an app by Metadot app developer in the Business category, listed since at least November 2020. It has no native code, so it runs on any Android processor.

Since version 2.0.1, the minimum Android version rose from 4.4 to 5.1. It asks for 4 permissions, 3 of them sensitive: read contacts, find accounts on the device and write contacts. It asks for the same permissions as version 2.0.1.

What's new in v1.1.19

Fixed the white screen issue for accounts with custom domain and no custom ssl certificate installed.

Description

From the listing uploaded by “split-store”.

The Mojo Helpdesk app allows agents, managers and admins the ability to track and manage customers support tickets from any Android device. The app for Mojo Helpdesk provides all of the ticket tracking and customer service functionality as the desktop version allowing agents to create, assign, update and resolve tickets on the go. The app is perfect for field service agents working in remote locations or in-office agents that might be away from their desk so that support requests never go amiss. Also allows agents to receive push notifications for incoming tickets and comments added to tickets.

Version history

2 versions are listed, going back to v2.0.1. Since v1.1.19 it requires Android 5.1+.

v1.1.19 LATEST Dec 11, 2020 1.5 MB TRUSTED v2.0.1 Feb 2, 2026 18 MB TRUSTED

All 2 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Certificate issued to “Metadot Inc” This is the certificate of the Google Play version.
Same certificate as v2.0.1, which matches Google Play v2.0.1

Store checks and file details

Developer signature verified Dec 11, 2020
Antivirus scan passed Dec 11, 2020
Signed byCN=Yann Lelong, OU=Mojo Helpdesk, O=Metadot Inc, L=Austin, ST=Texas, C=US
Signing certificate (SHA-1)E5:02:42:81:5F:83:59:79:B8:01:53:5D:A8:B7:71:7D:BA:3F:15:E8
File MD5e681890102b10087e6182aa1472ba4b7
Uploaded by “split-store” Gold tier · 24,358 followers · uploading since 2019

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (1 other version compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (4)

Mojo Helpdesk requests 4 permissions, 3 of them sensitive.

Find accounts on the device Sensitive android.permission.GET_ACCOUNTS
Read contacts Sensitive android.permission.READ_CONTACTS
Write contacts Sensitive android.permission.WRITE_CONTACTS
Full network access android.permission.INTERNET

Required hardware & features

Basic touch input android.hardware.faketouch

Mojo Helpdesk APK: questions and answers

Is there a version of Mojo Helpdesk for older Android phones?

The current version needs Android 5.1 or later. Version 2.0.1 is the newest listed build that installs on Android 4.4 and later. It is an old build: apps that rely on online services may no longer connect when they are this old. Get version 2.0.1 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the Mojo Helpdesk APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. It is signed with the same certificate as version 2.0.1, whose signature matches the Google Play version. After downloading, check that the file's MD5 is e681890102b10087e6182aa1472ba4b7.