mHelpDesk

The Fastest, Easiest, Most Powerful Field Service Management Software

MHelpdesk · com.mhelpdesk.endeavor

Not rated yet 50K+ downloads v2.48.0 31.2 MB Android 7.0+ PEGI 3 · Everyone

Download APK 31.2 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v2.48.0 (22944)
Updated: Jan 28, 2026 (8 months ago)
APK size: 31.2 MB
Requires: Android 7.0+ (API 24)
CPU support: x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Graphics: OpenGL ES 2.0+
Category: Business (app)
Listed since: May 1, 2021 (at least)
Permissions: 21 (6 sensitive)
Website: mhelpdesk.com
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

mHelpDesk is an app by MHelpdesk in the Business category, listed since at least May 2021. It includes native code for x86 32-bit, x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 2.42.0, the minimum Android version rose from 5.1 to 7.0. It asks for 21 permissions, 6 of them sensitive, including precise location, location in the background and record audio. Compared with version 2.47.0, it drops 3 permissions: “Change wifi state”, “Read shared storage” and “Read media images”.

What's new in v2.48.0

What's new - Background file & photo upload enhancements - Fix for job status changes not syncing to the web app - Fix for staff permission issue for files/photos - Google Play compliance update for page size and media access Thanks for using mHelpDesk! We’re always working to improve your experience.

Description

From the listing uploaded by “appupdater”.

Work online or offline With our innovative offline feature, your team can continue to work even when a wifi or cell signal isn’t available. Then the app automatically syncs as soon as a connection is found. Simplified scheduling Check your own schedule or your team’s schedule, and create new jobs and appointments directly within the app. Sync our mHelpDesk schedule with Google Calendar for extra efficiency. Professional estimates, on site Create and send estimates on the go, using professional templates that you’ve selected and customized. When the work is done, you can turn the estimate into an invoice with a few button clicks. Invoices that get paid faster View or email professional-looking invoices directly from your phone, allowing you to take payment immediately. Customer support, made easy By keeping all of your lead, customer, and job details within the app, your team always has the information they need. And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status. Connecting field and office With our robust app, communication between office and field techs is seamless. Data is updated automatically so that everyone is on the same page. mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service. Over 12,000 customers use mHelpDesk to run their business more efficiently. "We now convert more leads into paying jobs. The professional quotes included are so much better than our old carbon copies." - Nancy S. (Owner @ Vantage Landscaping) "We have been using mHelpDesk for 2 years and it's really helped my company get organized. We've now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T. (Owner @ Appliance Rescue) "With mHelpDesk I enter the work once and I'm done. Even better, I can have clients pay me on the spot." - Derek K. (Director @ Kite Refrigeration) Everything you need to get the job done - Web and mobile access - Offline/online sync - Scheduling - Lead management - Job management - Email/SMS (text) Automation - Estimates - Invoices - QuickBooks integration mHelpDesk has happy customers across several industries, including: - HVAC - General contractors - Electricians - Plumbers - Handymen - Exterminators - Locksmiths - Roofers - Installers - Repairmen - AND MORE Getting started If you’re already an mHelpDesk customer, then download the app for FREE and sign in with your account credentials. Not an mHelpDesk customer yet? Create your free trial at mhelpdesk.com and try it free for 14 days. No credit card is required, and you have no obligation to purchase. About us For 10+ years, mHelpDesk has been developing products entirely focused on field service businesses. Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft. Disclaimer: mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.

Version history

4 versions are listed, going back to v2.42.0. Since v2.45.0 it requires Android 7.0+.

v2.48.0 LATEST Jan 28, 2026 31.2 MB TRUSTED v2.47.0 Oct 21, 2025 34.1 MB TRUSTED v2.45.0 May 15, 2025 34.1 MB TRUSTED v2.42.0 Sep 23, 2023 18 MB TRUSTED

All 4 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Jan 28, 2026.
Certificate issued to “mHelpdesk LLC” This is the certificate of the Google Play version.
Same certificate as the 2 other versions checked

Store checks and file details

Developer signature verified Jan 28, 2026
Validated against Google Play Jan 28, 2026
Signed byCN=Vincent Wong, OU=mHelpdesk LLC, O=mHelpdesk LLC, L=Reston, ST=VA, C=US
Signing certificate (SHA-1)24:28:1A:3C:C3:BD:EE:1F:57:FC:07:74:9E:18:B0:4A:E5:5C:D1:A0
File MD5e52e43cde5847611485df9fbf9d78517
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (21)

mHelpDesk requests 21 permissions, 6 of them sensitive.

Activity recognition Sensitive android.permission.ACTIVITY_RECOGNITION
Approximate location Sensitive android.permission.ACCESS_COARSE_LOCATION
Call phone Sensitive android.permission.CALL_PHONE
Location in the background Sensitive android.permission.ACCESS_BACKGROUND_LOCATION
Precise location Sensitive android.permission.ACCESS_FINE_LOCATION
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Foreground service location android.permission.FOREGROUND_SERVICE_LOCATION
Full network access android.permission.INTERNET
Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
Hms activity recognition (custom) com.huawei.hms.permission.ACTIVITY_RECOGNITION
Internal broadcast protection (app-defined) com.mhelpdesk.endeavor.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Oppo oppo component safe (custom) oppo.permission.OPPO_COMPONENT_SAFE
Physical activity recognition com.google.android.gms.permission.ACTIVITY_RECOGNITION
Prevent the device from sleeping android.permission.WAKE_LOCK
Receive push notifications com.google.android.c2dm.permission.RECEIVE
Run at startup android.permission.RECEIVE_BOOT_COMPLETED
Run foreground services android.permission.FOREGROUND_SERVICE
Show notifications android.permission.POST_NOTIFICATIONS
Use component (custom) com.huawei.permission.external_app_settings.USE_COMPONENT
View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Basic touch input android.hardware.faketouch
Location android.hardware.location
GPS android.hardware.location.gps
Microphone android.hardware.microphone
Portrait screen android.hardware.screen.portrait
Wi-Fi android.hardware.wifi

mHelpDesk APK: questions and answers

Is there a version of mHelpDesk for older Android phones?

The current version needs Android 7.0 or later. Version 2.42.0 is the newest listed build that installs on Android 5.1 and later. It is an old build: apps that rely on online services may no longer connect when they are this old. Get version 2.42.0 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the mHelpDesk APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is e52e43cde5847611485df9fbf9d78517.