LG Telepresence

The app to stream video of the issue(s) they’re experiencing in real-time.

RSUPPORT · com.rsupport.rtc.lge

2.0 out of 5 (1 rating) 100K+ downloads v6.0.14.109 100.5 MB Android 6.0+ PEGI 3 · Everyone

Download APK 100.5 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v6.0.14.109 (109)
Updated: Sep 17, 2026 (22 days ago)
APK size: 100.5 MB
Requires: Android 6.0+ (API 23)
CPU support: x86 32-bit, x86 64-bit, ARM 32-bit, ARM 64-bit
Category: Business (app)
Listed since: Apr 24, 2022 (at least)
Permissions: 27 (5 sensitive)
Website: rsupport.com
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

LG Telepresence is an app by RSUPPORT in the Business category, listed since at least April 2022. It includes native code for x86 32-bit, x86 64-bit, ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 6.0.14.101, the APK grew from 36.3 MB to 100.5 MB and the minimum Android version rose from 4.1 to 6.0. It asks for 27 permissions, 5 of them sensitive, including camera, record audio and read phone status and identity. It asks for the same permissions as version 6.0.14.108.

Description

From the listing uploaded by “appupdater”.

Aid provided by LG Electronics application helps customers. "LG Telepresence" smartphone customers to use or contact with the camera after taking the product in question in real time, is sent to the agent should be able to get assistance immediately. AS center without having to visit the simple use and easy to fix the problem, and when visiting AS product expertise to advance the status of land can be identified that will enable faster processing.

Version history

4 versions are listed, going back to v6.0.14.101. Since v6.0.14.105 it requires Android 6.0+.

v6.0.14.109 LATEST Sep 17, 2026 100.5 MB TRUSTED v6.0.14.108 May 15, 2026 100.4 MB TRUSTED v6.0.14.105 Jan 17, 2026 80.8 MB TRUSTED v6.0.14.101 Oct 27, 2024 36.3 MB TRUSTED

All 4 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Sep 17, 2026.
Certificate issued to “Rsupport Co.,Ltd.” This is the certificate of the Google Play version.
Same certificate as the 2 other versions checked

Store checks and file details

Developer signature verified Sep 17, 2026
Validated against Google Play Sep 17, 2026
Signed byCN="Rsupport Co.,Ltd.", OU="Rsupport Co.,Ltd.", O="Rsupport Co.,Ltd.", L=Unknown, ST=Unknown, C=Unknown
Signing certificate (SHA-1)B8:3F:C5:F2:AD:C8:B6:C7:A2:69:D6:69:5F:8D:D4:54:91:B2:73:CB
File MD503e71242a29e823d2843b0530f0481c3
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (27)

LG Telepresence requests 27 permissions, 5 of them sensitive.

Camera Sensitive android.permission.CAMERA
Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
Read phone status and identity Sensitive android.permission.READ_PHONE_STATE
Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Change configuration android.permission.CHANGE_CONFIGURATION
Change network state android.permission.CHANGE_NETWORK_STATE
Change wifi state android.permission.CHANGE_WIFI_STATE
Flashlight android.permission.FLASHLIGHT
Full network access android.permission.INTERNET
Get tasks android.permission.GET_TASKS
Internal broadcast protection (app-defined) com.rsupport.rtc.lge.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Media mounted android.permission.MEDIA_MOUNTED
Modify audio settings android.permission.MODIFY_AUDIO_SETTINGS
Prevent the device from sleeping android.permission.WAKE_LOCK
Read logs android.permission.READ_LOGS
Read sync settings android.permission.READ_SYNC_SETTINGS
Reorder tasks android.permission.REORDER_TASKS
Restart packages android.permission.RESTART_PACKAGES
Rs graphics android.permission.RS_GRAPHICS
Rs input android.permission.RS_INPUT
Set always finish android.permission.SET_ALWAYS_FINISH
Set animation scale android.permission.SET_ANIMATION_SCALE
Set process limit android.permission.SET_PROCESS_LIMIT
View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
View network connections android.permission.ACCESS_NETWORK_STATE
Write sync settings android.permission.WRITE_SYNC_SETTINGS

Required hardware & features

Camera android.hardware.camera
Basic touch input android.hardware.faketouch
Microphone android.hardware.microphone
Portrait screen android.hardware.screen.portrait
Wi-Fi android.hardware.wifi

LG Telepresence APK: questions and answers

Is there a version of LG Telepresence for older Android phones?

The current version needs Android 6.0 or later. Version 6.0.14.101 is the newest listed build that installs on Android 4.1 and later. It is an old build: apps that rely on online services may no longer connect when they are this old. Get version 6.0.14.101 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the LG Telepresence APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is 03e71242a29e823d2843b0530f0481c3.