Lenovo
Access to Lenovo products and service, all in one place.
Lenovo Inc. · com.lenovo.serviceit
- Signature matches the Google Play version Details
At a glance
- Latest version
- v11.2.0.0813 (1120)
- Updated
- Aug 14, 2026 (2 months ago)
- APK size
- 26.8 MB
- Requires
- Android 7.0+ (API 24)
- CPU support
- ARM 32-bit, ARM 64-bit
- Graphics
- OpenGL ES 2.0+
- Category
- Tools (app)
- Listed since
- Jul 25, 2020 (at least)
- Permissions
- 38 (12 sensitive)
- Website
- support.lenovo.com
- Developer contact
- [email protected]
- Privacy
- Developer's privacy policy
About this APK
Lenovo is an app by Lenovo Inc. in the Tools category, listed since at least July 2020. It includes native code for ARM 32-bit and ARM 64-bit, so it runs on practically every phone.
Since version 7.3.2.1115, the minimum Android version rose from 5.0 to 7.0. It asks for 38 permissions, 12 of them sensitive, including precise location, camera and record audio. It asks for the same permissions as version 11.1.2.0323. The app can read the advertising ID that ad and analytics services use.
Ratings
Ratings from users of the source store — not collected or verified by AAPKs.
What's new in v11.2.0.0813
1. Bug fixes and user experience improvement.
2. A section for uploading purchase proof has been added to your page. You may now submit your proof through the APP
Description
From the listing uploaded by “appupdater”.
For Android 5.0 and above.
Find support for your Lenovo PC, tablet, smartphone, data center, and other Lenovo and Motorola devices. Quickly find solutions, view your warranty status and device information, optimize your phone, find your nearest service provider, check your repair status, and more.
Your ‘One-Stop’ Lenovo app
Lenovo Help can be installed on any Android-based device. You can even use our diagnostics and optimized features to troubleshoot issues with most of your Android devices, regardless of brand.
What’s New
• Have access to Lenovo product shop and services, all in one place
• Reorganize original Lenovo Support features
• Add a new 'Shop' section allowing users to explore, search, and purchase Lenovo products
• Integrate a unified Lenovo account in the new 'Me' section
• Update new UI
Service
• Need repair? Use our Service Provider Lookup feature to find your nearest service provider’s contact information, as well as location information via Google Maps. Then use the app to open a service ticket (select countries and products).
• Check the status of your repair (select countries, PC products only).
• Check your device’s warranty status and update your warranty end date by scanning proof of purchase documentation and submitting to our agents (select countries and products).
• Chat with one of our knowledgeable agents from within the app (Lenovo smartphones in India only).
• Find solution articles and videos to help you use your device more effectively and troubleshoot problems. Provide feedback directly to Lenovo about the article’s effectiveness.
• Having an issue with your Android smartphone or tablet? Run simple or game self-diagnostics on each component to help you identify the problem. Test your display, battery health and temperature, touch screen, sound, cameras, Wi-Fi, GPS, Bluetooth, and more. Works on any Android device! Game tests are available on speaker and microphone tests only
• View important information about your Android smartphone or tablet, such as CPU, RAM, and storage usage, model and IMEI information, and software statistics.
• Access Lenovo’s Support website and Community Forums within the app.
Shop
• Now you can explore, search, and purchase Lenovo products in your app!
• Check our picks of Lenovo products and special campaigns
• Explore all Lenovo products by categories, brands and series
• Filter and sort by product specs to easily find exactly the product you need
• Browse a list of bestsellers and sales
• The shopping feature is only available in limited countries and regions. We're now working hard to expand it to more regions
My Account
• Log in with Lenovo ID to access your unified Lenovo account
• Your history orders and shopping cart
• Your saved products from Lenovo’s Support website.
• Manage your Lenovo profile, wallet, and address book
We welcome your feedback about our app!
Please use the "About" option in the main menu of the app or leave us a comment here to let us know what you think.
NOTE: We cannot respond to product support requests or product complaints through Google Play comments or our in-app surveys.
Permissions requested by Lenovo Help
• Phone: Identify your Lenovo device’s Serial Number and IMEI. The app will never make phone calls.
• Your location: Set your location to get relevant service options, run diagnostics on your GPS sensor, and find your nearest service provider.
• Camera: Run diagnostics on your camera(s).
• Microphone: Run diagnostics on your microphone.
• Storage: Cache solution article images locally on your device for faster retrieval.
Version history
4 versions are listed, going back to v7.3.2.1115. Since v11.0.2.1021 it requires Android 7.0+.
Security & authenticity
Security rating: Trusted
Signing certificate
- Signature matches the Google Play version Checked by the source store on Aug 14, 2026.
- Certificate issued to “Unknown” This is the certificate of the Google Play version.
- Same certificate as the 2 other versions checked
Store checks and file details
- Developer signature verified Aug 14, 2026
- Validated against Google Play Aug 14, 2026
- Signed byCN=Lenovo MBG WW SVC, OU=Lenovo MBG WW SVC, O=Unknown, L=Beijing, ST=Unknown, C=Unknown
- Signing certificate (SHA-1)DB:EB:2F:F4:15:93:EF:FC:B3:65:1F:30:91:C1:E8:D1:AD:28:94:A1
- File MD5e0b956d46d95f4977503d21b95ad0a33
- Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020
Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.
Permissions (38)
Lenovo requests 38 permissions, 12 of them sensitive.
- Approximate location Sensitive android.permission.ACCESS_COARSE_LOCATION
- Bluetooth advertise Sensitive android.permission.BLUETOOTH_ADVERTISE
- Bluetooth connect Sensitive android.permission.BLUETOOTH_CONNECT
- Bluetooth scan Sensitive android.permission.BLUETOOTH_SCAN
- Camera Sensitive android.permission.CAMERA
- Display over other apps Sensitive android.permission.SYSTEM_ALERT_WINDOW
- Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
- Precise location Sensitive android.permission.ACCESS_FINE_LOCATION
- Read phone status and identity Sensitive android.permission.READ_PHONE_STATE
- Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
- Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
- Write settings Sensitive android.permission.WRITE_SETTINGS
- Access adservices ad id android.permission.ACCESS_ADSERVICES_AD_ID
- Access adservices attribution android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- Access notification policy android.permission.ACCESS_NOTIFICATION_POLICY
- Advertising ID com.google.android.gms.permission.AD_ID
- Bluetooth android.permission.BLUETOOTH
- Bluetooth admin android.permission.BLUETOOTH_ADMIN
- Control vibration android.permission.VIBRATE
- Disable keyguard android.permission.DISABLE_KEYGUARD
- Flashlight android.permission.FLASHLIGHT
- Full network access android.permission.INTERNET
- Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Internal broadcast protection (app-defined) com.lenovo.serviceit.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- Kill background processes android.permission.KILL_BACKGROUND_PROCESSES
- Modify audio settings android.permission.MODIFY_AUDIO_SETTINGS
- Nfc android.permission.NFC
- Prevent the device from sleeping android.permission.WAKE_LOCK
- Push messaging (app-defined) com.lenovo.serviceit.permission.C2D_MESSAGE
- Read Google service settings com.google.android.providers.gsf.permission.READ_GSERVICES
- Receive push notifications com.google.android.c2dm.permission.RECEIVE
- Request delete packages android.permission.REQUEST_DELETE_PACKAGES
- Run at startup android.permission.RECEIVE_BOOT_COMPLETED
- Run foreground services android.permission.FOREGROUND_SERVICE
- Show notifications android.permission.POST_NOTIFICATIONS
- System overlay window android.permission.SYSTEM_OVERLAY_WINDOW
- View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
- View network connections android.permission.ACCESS_NETWORK_STATE
Required hardware & features
- Camera android.hardware.camera
- Camera autofocus android.hardware.camera.autofocus
- Basic touch input android.hardware.faketouch
- Portrait screen android.hardware.screen.portrait
Lenovo APK: questions and answers
Is there a version of Lenovo for older Android phones?
The current version needs Android 7.0 or later. Version 7.3.2.1115 is the newest listed build that installs on Android 5.0 and later. Get version 7.3.2.1115 · All versions
Can I install this APK over the version I already have?
Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.
Is the Lenovo APK safe?
No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is e0b956d46d95f4977503d21b95ad0a33.
