Industry Online Support
Acess to SIOS Data, Forum & Support Request
Siemens AG · com.siemens.industry.onlinesupport
UpdatedNov 12, 2025
PublishedAug 3, 2017
Packagecom.siemens.industry.onlinesupport
MD5967b79ce2a4093fe21857a3b3fe0f710
SHA1 (signer)5C:03:3F:18:6F:D6:97:7B:8F:5B:03:32:50:53:1B:48:56:E3:E1:7E
Signed byCN=Conrad Caine, OU=Conrad-Caine, O=Conrad-Caine, L=Pelotas, ST=Rio Grande do Sul, C=BR
Architecturesx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Contact[email protected]
Privacy policyView
What's new
Bug Fixes
Description
With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
https://support.industry.siemens.com/cs/ww/en/sc/2067
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
https://support.industry.siemens.com/cs/ww/en/sc/2067
Required features
- Camera android.hardware.camera
- Faketouch android.hardware.faketouch
- Microphone android.hardware.microphone
Permissions (14)
Industry Online Support requests the following Android permissions:
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Camera android.permission.CAMERA
- Internet android.permission.INTERNET
- Modify Audio Settings android.permission.MODIFY_AUDIO_SETTINGS
- Post Notifications android.permission.POST_NOTIFICATIONS
- Read External Storage android.permission.READ_EXTERNAL_STORAGE
- Read Media Images android.permission.READ_MEDIA_IMAGES
- Record Audio android.permission.RECORD_AUDIO
- Record Video android.permission.RECORD_VIDEO
- Vibrate android.permission.VIBRATE
- Wake Lock android.permission.WAKE_LOCK
- Write External Storage android.permission.WRITE_EXTERNAL_STORAGE
- C2dm Permission Receive com.google.android.c2dm.permission.RECEIVE
- De Dns Newssupport Dynamic Receiver Not Exported Permission de.dns.newssupport.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
