
HPE VRG
HPE MyRoom with VRG - Innovation for your remote customer service and training.
Hewlett Packard Enterprise Company · com.hpe.myroom.vrg2
UpdatedAug 31, 2023
PublishedNov 4, 2020
Packagecom.hpe.myroom.vrg2
MD5271d4ae171fb5a4c450d27ab6d6756d8
SHA1 (signer)81:58:27:B1:4D:31:B4:15:69:E1:B2:96:2A:FA:A5:54:66:BB:B1:0A
Signed byCN=Hewlett-Packard-Android-AppStore-Key.hp.com, OU=HPGlobal, O=Hewlett-Packard Company, L=PaloAlto, ST=California, C=US
Architecturesx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Contact[email protected]
Privacy policyView
What's new
Targetting API 33
Description
HPE MyRoom with Visual Remote Guidance (VRG) - Innovation for your remote customer service and training delivery.
HPE VRG connects most any mobile device / wearable (Android or iOS) securely to the enterprise through HPE MyRoom (SaaS Cloud). HPE MyRoom is a collaboration and e-learning platform used for one to one, one to many, or many to many engagement (since 1999).
Our website has the MyRoom (www.myroom.hpe.com) and VRG (www.myroom.hpe.com/vrg) documentation.
Differentiators:
• 1:1, 1:many, and many to many sessions
• 256 AES encrypted from end to end; 1024 when proxied through MyRoom servers
• For support, the end user can join a “waiting room” with others waiting for support. Then the support agent can move them from the waiting room to a private room for 1 on 1 support
• Use one application for support, training delivery, and collaboration
• MyRoom desktop is available for Windows, Mac, and Linux.
• Mobile clients on Android or iOS
• Supports h.265 on devices with GPU encoding
HPE VRG connects most any mobile device / wearable (Android or iOS) securely to the enterprise through HPE MyRoom (SaaS Cloud). HPE MyRoom is a collaboration and e-learning platform used for one to one, one to many, or many to many engagement (since 1999).
Our website has the MyRoom (www.myroom.hpe.com) and VRG (www.myroom.hpe.com/vrg) documentation.
Differentiators:
• 1:1, 1:many, and many to many sessions
• 256 AES encrypted from end to end; 1024 when proxied through MyRoom servers
• For support, the end user can join a “waiting room” with others waiting for support. Then the support agent can move them from the waiting room to a private room for 1 on 1 support
• Use one application for support, training delivery, and collaboration
• MyRoom desktop is available for Windows, Mac, and Linux.
• Mobile clients on Android or iOS
• Supports h.265 on devices with GPU encoding
Required features
- Bluetooth android.hardware.bluetooth
- Camera android.hardware.camera
- Faketouch android.hardware.faketouch
- Location android.hardware.location
- Microphone android.hardware.microphone
Permissions (16)
HPE VRG requests the following Android permissions:
- Access Fine Location android.permission.ACCESS_FINE_LOCATION
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Bluetooth android.permission.BLUETOOTH
- Camera android.permission.CAMERA
- Capture Video Output android.permission.CAPTURE_VIDEO_OUTPUT
- Flashlight android.permission.FLASHLIGHT
- Foreground Service android.permission.FOREGROUND_SERVICE
- Get Accounts android.permission.GET_ACCOUNTS
- Internet android.permission.INTERNET
- Modify Audio Settings android.permission.MODIFY_AUDIO_SETTINGS
- Read External Storage android.permission.READ_EXTERNAL_STORAGE
- Read Frame Buffer android.permission.READ_FRAME_BUFFER
- Read Phone State android.permission.READ_PHONE_STATE
- Record Audio android.permission.RECORD_AUDIO
- Wake Lock android.permission.WAKE_LOCK
- C2dm Permission Receive com.google.android.c2dm.permission.RECEIVE