HiCare APK

Version 1.20.402.18U.0 - com.huawei.phoneservice
Last updated: 2020-02-17 08:15:31
huawei,phoneservice,tools,hicare

APP Information

Download Version 1.20.402.18U.0 (120402180)
Apk Size3.01 MB
App DeveloperEMUI
Malware CheckTRUSTED
Install on Android4.0.x and up
App Packagecom.huawei.phoneservice.apk
MD566e1f9c313e1258f8f46cfa571d462cf
Rate2.44

Download HiCare 1.20.402.18U.0 APK

App Description

HiCare is huawei,phoneservice,tools,hicare, content rating is Everyone (PEGI-3). This app is rated 2.44 by 72 users who are using this app. To know more about the company/developer, visit EMUI website who developed it. com.huawei.phoneservice.apk apps can be downloaded and installed on Android 4.0.x and higher Android devices. The Latest Version of 1.20.402.18U.0 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 4374186+ times on store. You can also download com.huawei.phoneservice APK and run it with the popular Android Emulators.

"HiCare provides professional customer assistance services for Huawei devices.

HiCare provides you with common online services including customer services, issue feedback, user guides, service centers and self-service. HiCare aims to offer a one-stop shop for after-sales services in order to quickly identify and resolve any issues you encounter.

1. Service centers

Search for the addresses and numbers of your local service centers.

2. Hotline numbers

Search for your local hotline numbers and working hours.

3. Warranty policy

Search for Huawei’s after-sales warranty policy in your region.

4. Manuals

Provide you with a user manual that contains comprehensive function descriptions.

5. Forum

Provide you a place where you can communicate with other local phone users.

6. Warranty status

You can check the device warranty information.

7. Accessories price    

You can query screen, motherboard, camera and other accessories prices.

8. Membership

You can experience outstanding service  with a Huawei membership.At present only supports the European part of the country." 

App ChangeLog

  • 1. New visual effect and layout optimization for a more simple and refreshing interface.
    2. Optimized the user experience for several modules to provide quick and easy after-sales services.
    3. Tailored landscape mode to adapt to tablet devices and large-screen phones.

App Screens

HiCare App Screen 1HiCare App Screen 2HiCare App Screen 3

Reviews From google play store

Huawei Mate 20 Lite I can't update my phone to EMUI 9.0.1.1 I searched on google and it told me to go to this app when I opened the app, it only said new version coming soon. When I try to update my phone from the settings I touch the update button it looks like I pressed on it but it never opens anything or updates my phone I set it to update overnight that doesn't work either. I need this app to help me but I can't get it open. I also got rid of some of my storage but I still can't update!


So far this app is very very frustrating. I want to select English but it will only give me Spanish. I tried the chat, but they suggested I uninstall the app, which since it came on my Huawei phone, is an impossibility. I spent over a half hour on the chat in Spanish when I wanted English. But they were not able to help me.


Requesting update is not available in UK. See other countries being able to request EMUI 10 via app etc, but in UK we are taken directly to default settings update? Why not make it so everyone gets the same options? I believe the UK is being left behind other countries.


Excellent and designed exactly what it's for. Love the fact i can chat to support agents without having to call a toll free number and be put on hold every minute. Good also for warranty status, and other related issues and notifications. Well done Huawei. Something you don't see with other competitors.


I'm giving this thing a low rating primarily because it's annoying as hell, every day I get at least two to three notifications from it bothering me about things I don't care for, I don't ever even remember opening this app.


Great app. Can talk to consultants if assistance is needed. Truly helpful. The app is user-friendly


Cannot login from previous phone. This app trying to send code to phone number starting with 00 instead +7. Installed


Really easy to use and totally the best care service app ever. Hope its gonna have more interesting features.


Unable to login into my account from this app. Kindly resolve this issue.


it would be nice to be able to update to the latest version.. when I try to update it tells be me it's not available in my country. I Live in USA. love the phone


Apk scan results


Apk Scaned By TotalVirus Antivirus,com.huawei.phoneservice.apk Was Risky.Detected 1 From 55 Scan.
Scan Stats:failure:0|harmless:0|malicious:1|suspicious:0|timeout:1|type-unsupported:11|undetected:59|
Name:1563046406590.apk
Name:com-huawei-phoneservice-120402180-22707201-66e1f9c313e1258f8f46cfa571d462cf.apk
Name:yudfrMXBvZA3hLEzoLzM20181218-163-1vhiu4a
Name:04356a43293442eb053e91c01bb886bf193a15ac366d149bbf0d9b154dde1a5cfde4ce47f7b01aac9e25aee5de1d9809fbc3e3b350774f8fafddafa8f92b87cb
Name:hicareie-old-versionie.apk
Name:48fe2dc1_539aa440.apk
Name:HwPhoneService.apk SHA-1:4dfc2aa319df8ae3470ae9dd758ec41536b17f8b SHA-256:2c66361c30b6aa08a31313996dbeff8c6cb5d74f733cbc1b8c67664d9cf256fa SSDEEP:98304:RdefmYoMZ0qHEEBnBfJmjEfF+ULmUja1Ny40:fefmYTCbEBBQjq+WcNM File type:Android Magic:Zip archive data, at least v2.0 to extract File size:3161176 Uncompressed Size:4582962 Contained Files :441 Contained Files By Type:MF:1,RSA:1,SF:1,bks:1,css:8,dex:1,js:8,png:262,so:2,xml:144,

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_MOCK_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BAIDU_LOCATION_SERVICE
android.permission.CALL_PHONE
android.permission.CHANGE_WIFI_STATE
android.permission.GET_ACCOUNTS
android.permission.INTERNET
android.permission.MANAGE_ACCOUNTS
android.permission.MOUNT_UNMOUNT_FILESYSTEMS
android.permission.READ_LOGS
android.permission.READ_PHONE_STATE
android.permission.READ_SETTINGS
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.RECEIVE_SMS
android.permission.SEND_SMS
android.permission.USE_CREDENTIALS
android.permission.WRITE_EXTERNAL_STORAGE
android.permission.WRITE_SETTINGS
com.huawei.android.FloatTasks.readPermission
com.huawei.android.FloatTasks.writePermission
com.huawei.hwid.permission.ACCESS
huawei.permission.BROADCAST_TOOLBOX
android.hardware.location
android.hardware.location.gps
android.hardware.location.network
android.hardware.screen.portrait
android.hardware.telephony
android.hardware.touchscreen
android.hardware.wifi
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

mock location sources for testing
Create mock location sources for testing or install a new location provider. This allows the app to override the location and/or status returned by other location sources such as GPS or location providers.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

access SD Card filesystem
Allows the app to mount and unmount filesystems for removable storage.

read sensitive log data
Allows the app to read from the system's various log files. This allows it to discover general information about what you are doing with the phone, potentially including personal or private information.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

receive text messages (SMS)
Allows the app to receive and process SMS messages. This means the app could monitor or delete messages sent to your device without showing them to you.

send SMS messages
Allows the app to send SMS messages. This may result in unexpected charges. Malicious apps may cost you money by sending messages without your confirmation.

use accounts on the device
Allows the app to request authentication tokens.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

modify system settings
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.

Certificate

Certificate Issuer:C:CN, CN:AndroidTeam, L:Shengzhen, O:Huawei, ST:Guangdong, OU:TerminalCompany, email:mobile@huawei.com
Certificate Subject:C:CN, CN:AndroidTeam, L:Shengzhen, O:Huawei, ST:Guangdong, OU:TerminalCompany, email:mobile@huawei.com

Activities

com.huawei.phoneservice.ui.HelpCenterActivity
com.huawei.phoneservice.firstguide.FirstGuideActivity
com.huawei.phoneservice.ui.userguide.UserGuideActivity
com.huawei.phoneservice.ui.useskill.UseSkillActivity
com.huawei.phoneservice.ui.faq.FaqActivity
com.huawei.phoneservice.ui.useskill.AssistantActivity
com.huawei.phoneservice.ui.feedback.FeedbackMenuActivity
com.huawei.phoneservice.ui.feedback.FeedbackEditActivity
com.huawei.phoneservice.ui.feedback.FeedbackPreviewActivity
com.huawei.phoneservice.ui.feedback.FeedbackRecordActivity
com.huawei.phoneservice.ui.feedback.FeedbackDetailActivity
com.huawei.phoneservice.ui.feedback.FeedbackPicShowActivity
com.huawei.phoneservice.ui.feedback.FeedbackDraftActivity
com.huawei.phoneservice.ui.CenterService.CenterServiceDescriptionActivity
com.huawei.phoneservice.ui.CenterService.SearchResultActivity
com.huawei.phoneservice.maps.NearByMapAcitivity
com.huawei.phoneservice.maps.MapShowActivity
com.huawei.phoneservice.ui.hotline.HotlineActivity
com.huawei.phoneservice.ui.forumexchange.ForumExchangeActivity
com.huawei.phoneservice.ui.forumexchange.AccountInfo
com.huawei.phoneservice.ui.search.SearchActivity
com.huawei.phoneservice.ui.search.SearchMoreActivity
com.huawei.phoneservice.ui.Settings
com.huawei.phoneservice.ui.servicepolicy.ServicePolicyActivity
com.huawei.phoneservice.ui.about.AboutActivity
com.huawei.phoneservice.ui.privacy.PrivacyActivity
com.huawei.phoneservice.ui.ad.AdActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.LoginActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.RegisterViaEmailActivity
com.huawei.cloudservice.sdk.accountagent.ui.password.FindpwdbyPhonenumberActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.RegisterPhoneNumActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.RegisterViaPhoneNumberActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.RequestRolicyActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.RegisterTypeActivity
com.huawei.cloudservice.sdk.accountagent.ui.password.FindpwdTypeActivity
com.huawei.cloudservice.sdk.accountagent.ui.password.FindpwdStep1Activity
com.huawei.cloudservice.sdk.accountagent.ui.password.FindpwdbyEmailActivity
com.huawei.cloudservice.sdk.accountagent.ui.password.ResetPwdByPhoneNumberActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.SelectCountryActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.PrivacyPolicyActivity
com.huawei.cloudservice.DummyActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.AccountManagerActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.LoginDialog
com.huawei.cloudservice.sdk.accountagent.ui.login.QuickRegisterActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.QuickRegisterConfirmActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.QuickLoginActivity
com.huawei.cloudservice.sdk.accountagent.ui.password.QuickResetPasswordActivity
com.huawei.cloudservice.sdk.accountagent.ui.login.ModifyPasswordActivity
com.huawei.cloudservice.sdk.accountagent.ui.password.RequestUserInfoActivity
com.huawei.cloudservice.sdk.accountagent.ui.password.PIMSettings
com.huawei.cloudservice.sdk.accountagent.ui.login.CheckLoginedPassword
com.huawei.android.pushselfshow.richpush.RichPushActivity
com.huawei.usersurvey.UsersurveyHwUserSurveyActivity

Services

com.baidu.location.f
com.huawei.cloudservice.sdk.accountagent.biz.service.CountryListService
com.huawei.phoneservice.server.push.PushEntityService
com.huawei.usersurvey.check.UsersurveyAutoCheckService

Receivers

com.huawei.phoneservice.server.push.PushEntity
com.huawei.phoneservice.logic.hianalytics.ReportNewInstall
com.huawei.usersurvey.check.UsersurveyAutoCheckReceiver

Interesting Strings

http://
http://10.10.101:5060/question/AccessLogUpload
http://183.62.156.65:8081/osg
http://183.62.156.67:8180/phoneservice/v2/
http://221.226.48.130:2394/sdkv1
http://58.251.132.250:48080/zh/
http://58.251.132.250:48080/zh/emuiAuth.php
http://58.251.132.250:48080/zh/emuiSearch.php
http://58.251.132.250:48080/zh/emuiWlogin.php?mobile=yes
http://58.251.132.250:48080/zh/forum.php?mobile=yes
http://58.251.132.250:48080/zh/nickAuth.php?mobile=yes
http://api.map.baidu.com/geosearch/detail
http://api.map.baidu.com/geosearch/poi
http://cn.ui.vmall.com/
http://cn.ui.vmall.com/emuiAuth.php
http://cn.ui.vmall.com/emuiSearch.php
http://cn.ui.vmall.com/emuiWlogin.php?mobile=yes
http://cn.ui.vmall.com/forum.php?mobile=yes
http://cn.ui.vmall.com/nickAuth.php?mobile=yes
http://data.hicloud.com:8089/sdkv1
http://iservice.vmall.com:8081/osg
http://loc.map.baidu.com/sdk.php
http://loc.map.baidu.com/sdk_ep.php
http://map.baidu.com/fwmap/upload/place/icon/#replace#/25.png
http://query.hicloud.com/PhoneService/v2/
http://query.hicloud.com/cloudapps/v2/CheckEx.action?latest=true
http://query.hicloud.com/cloudapps/v2/GetCondition.action
http://query.hicloud.com/cloudapps/v2/UpdateReport.action
http://setting
http://setting.hicloud.com:8080/AccountServer/IUserInfoMng/chgSubscription
http://setting.hicloud.com:8080/AccountServer/IUserInfoMng/getAgreement
http://setting.hicloud.com:8080/AccountServer/IUserInfoMng/getIPCountry
http://setting.hicloud.com:8080/AccountServer/IUserInfoMng/getSMSCountry
http://setting.hicloud.com:8080/AccountServer/IUserInfoMng/getUpSMSAccessCode
http://ulog.imap.baidu.com/up
http://www.hicloud.com/
https://183.62.156.65:28443/osg/
https://58.251.132.250:48081/zh/emuiAuth.php
https://58.251.132.250:48081/zh/emuiGetPersonInfo.php
https://cn.ui.vmall.com/emuiAuth.php
https://cn.ui.vmall.com/emuiGetPersonInfo.php
https://iservice.vmall.com:443/osg/
https://iservice.vmall.com:443/osg/surveyAction!answerSurvey.htm
https://iservice.vmall.com:443/osg/surveyAction!getQstnSurvey.htm
https://setting
https://setting.hicloud.com/AccountServer
https://setting.hicloud.com/AccountServer/IUserDeviceMng/updDeviceInfo
https://setting.hicloud.com/AccountServer/IUserInfoMng/chkHasPasswdAcct
https://setting.hicloud.com/AccountServer/IUserInfoMng/getSMSAuthCode
https://setting.hicloud.com/AccountServer/IUserInfoMng/getUserInfo
https://setting.hicloud.com/AccountServer/IUserInfoMng/registerCloudAccount
https://setting.hicloud.com/AccountServer/IUserInfoMng/serviceTokenAuth
https://setting.hicloud.com/AccountServer/IUserInfoMng/updateUserInfo
https://setting.hicloud.com/AccountServer/IUserInfoMng/userLoginAuth
https://setting.hicloud.com/AccountServer/IUserInfoMng/userSMSAuth
https://setting.hicloud.com/AccountServer/IUserPwdMng/resetPwdByEMail
https://setting.hicloud.com/AccountServer/IUserPwdMng/resetPwdBySMS
https://setting.hicloud.com/AccountServer/IUserPwdMng/updateUserPwdByOld

Older Versions

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