Freshchat

Chat with customers & prospects on-the-go

Freshworks Inc · com.freshchat.agent.android

Not rated yet 100K+ downloads v8.3.1 19.3 MB Android 9+ PEGI 3 · Everyone

Download APK 19.3 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v8.3.1 (834)
Updated: Oct 1, 2026 (7 days ago)
APK size: 19.3 MB
Requires: Android 9+ (API 28)
CPU support: x86 32-bit, x86 64-bit, ARM (legacy), ARM 32-bit, ARM 64-bit
Category: Business (app)
Listed since: Apr 20, 2021 (at least)
Permissions: 9
Website: freshworks.com
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

Freshchat is an app by Freshworks Inc in the Business category, listed since at least April 2021. It includes native code for x86 32-bit, x86 64-bit, ARM (legacy), ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 8.0.3, the APK grew from 10.7 MB to 19.3 MB and the minimum Android version rose from 6.0 to 9. It asks for 9 permissions, none of them sensitive. It asks for the same permissions as version 8.3.0.

What's new in v8.3.1

This version includes bug fixes and performance enhancements to improve your support experience.

Description

From the listing uploaded by “appupdater”.

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users. With the Android app, teams can: Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations. Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

Version history

5 versions are listed, going back to v8.0.3. New versions arrive here every few months. Since v8.2.6 it requires Android 9+.

v8.3.1 LATEST Oct 1, 2026 19.3 MB TRUSTED v8.3.0 Aug 11, 2026 19.3 MB TRUSTED v8.2.7 Jun 10, 2026 17.4 MB TRUSTED v8.2.6 Feb 10, 2026 17.3 MB TRUSTED v8.0.3 Nov 18, 2025 10.7 MB TRUSTED

All 5 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Oct 1, 2026.
Certificate issued to “Freshworks Inc” This is the certificate of the Google Play version.
Same certificate as the 2 other versions checked

Store checks and file details

Developer signature under review Oct 1, 2026
Validated against Google Play Oct 1, 2026
Signed byCN=Freshworks Inc, OU=Mobile, O=Freshworks Inc, L=San Mateo, ST=CA, C=US
Signing certificate (SHA-1)C6:04:66:A2:42:68:3D:21:FB:A2:27:1B:46:3F:14:65:33:4D:6A:4E
File MD58855136043219a344c3e643e1938b3be
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (2 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (9)

Freshchat requests 9 permissions, none of them sensitive.

Full network access android.permission.INTERNET
Google Play install referrer com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
Internal broadcast protection (app-defined) com.freshchat.agent.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
Prevent the device from sleeping android.permission.WAKE_LOCK
Receive push notifications com.google.android.c2dm.permission.RECEIVE
Run at startup android.permission.RECEIVE_BOOT_COMPLETED
Run foreground services android.permission.FOREGROUND_SERVICE
Show notifications android.permission.POST_NOTIFICATIONS
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Basic touch input android.hardware.faketouch
Portrait screen android.hardware.screen.portrait

Freshchat APK: questions and answers

Is there a version of Freshchat for older Android phones?

The current version needs Android 9 or later. Version 8.0.3 is the newest listed build that installs on Android 6.0 and later. Get version 8.0.3 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the Freshchat APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 2 other versions checked. After downloading, check that the file's MD5 is 8855136043219a344c3e643e1938b3be.