UpdatedFeb 14, 2026
PublishedApr 20, 2021
Packagecom.freshchat.agent.android
MD51d816605c026346b5d68be6c691b8bde
SHA1 (signer)C6:04:66:A2:42:68:3D:21:FB:A2:27:1B:46:3F:14:65:33:4D:6A:4E
Signed byCN=Freshworks Inc, OU=Mobile, O=Freshworks Inc, L=San Mateo, ST=CA, C=US
Architecturesx86, x86-64, armeabi, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Websitehttp://freshworks.com
Contact[email protected]
Privacy policyView
What's new
This version includes bug fixes and performance enhancements to improve your support experience.
Description
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the Android app, teams can:
Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
With the Android app, teams can:
Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
Never miss a message - With push notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Required features
- Faketouch android.hardware.faketouch
- Screen Portrait android.hardware.screen.portrait
Permissions (9)
Freshchat requests the following Android permissions:
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Foreground Service android.permission.FOREGROUND_SERVICE
- Internet android.permission.INTERNET
- Post Notifications android.permission.POST_NOTIFICATIONS
- Receive Boot Completed android.permission.RECEIVE_BOOT_COMPLETED
- Wake Lock android.permission.WAKE_LOCK
- Com Freshchat Agent Android Dynamic Receiver Not Exported Permission com.freshchat.agent.android.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- C2dm Permission Receive com.google.android.c2dm.permission.RECEIVE
- Finsky Permission Bind Get Install Referrer Service com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
