Duo Mobile APK
Version 3.38.0 - com.duosecurity.duomobileLast updated: Sat, 16 Jan 2021 13:01:21 UTC
duosecurity,duomobile,business,mobile:, app, login, new phone, for android, setup, activation code, app store, purdue, reconnect,
APP Information
| Download Version | 3.38.0 (338010) |
| Apk Size | 9.58 MB |
| App Developer | Duo Security, Inc. |
| Malware Check | TRUSTED |
| Install on Android | 7.0 and up |
| App Package | com.duosecurity.duomobile.apk |
| MD5 | 087abba94027720994c793f175cafb18 |
| Rate | 3.94 |
| Website | http://www.duosecurity.com/support |
Table of Contents
Download Duo Mobile 3.38.0 APK
App Description
Duo Mobile is duosecurity,duomobile,business,mobile, content rating is Everyone (PEGI-3). This app is rated 3.94 by 16 users who are using this app. To know more about the company/developer, visit Duo Security, Inc. website who developed it. com.duosecurity.duomobile.apk apps can be downloaded and installed on Android 7.0 and higher Android devices. The Latest Version of 3.38.0 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 143424035+ times on store. You can also download com.duosecurity.duomobile APK and run it with the popular Android Emulators.
Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication. Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes. Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time. Additionally, we will request access to use your camera for the sole purpose of scanning QR codes when activating accounts. Accounts can be activated by other methods if you choose not to do so. License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses. For the latest Terms and Conditions see https://duo.com/legal/terms
App ChangeLog
- We're always working to improve user experience in Duo Mobile. This update introduces various behind-the-scenes improvements and minor bug fixes to enhance your authentication experience.
App Screens
Permissions
requires following permissions on your android device.
android.permission.ACCESS_NETWORK_STATEview network connections
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WAKE_LOCK
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
android.hardware.faketouch
android.hardware.screen.portrait
Allows the app to view information about network connections such as which networks exist and are connected.
take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.
GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.
full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.
run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.
control vibration
Allows the app to control the vibrator.
prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.
receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.
Older Versions
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Nad Hr
2020-10-23T06:38:02.403Z
It's not convenient that I have to click on "send me a push" in the browser and this setting can only be saved for max 10 hours. Also, why do I have to click on "tap to view actions" instead of approve/decline directly? Every time I use it, I get a message to update my Android but my OS is the latest available version for this phone.
R V
2020-10-19T12:34:33.253Z
app Cheers to whoever thought that dual authentication on the same device that I'm logging in from is secure. All it is is one more annoying step to log in. Seriously this app shouldn't exist since many high profile companies just send secure text message codes instead for dual authentication l, and then a bulky memory hogging app doesn't have to be installed on my device.
Stacey Cahan
2020-10-16T16:39:09.560Z
login I have to use this for TFA for work, and it WAS working give, but this morning, after having made exactly ZERO changes to my settings, I'm not getting ANY notifications. It's almost impossible to do my job now because I can't even f*&$ing log in. Please fix ASAP
Patricia Honey Celero - Isaac
2020-10-19T05:25:06.354Z
new phone Can you please fix it,after i updated my duo app,i cannot log in to my work account.Please fix,this.Why does my co workers can log in even they didnt updated their android os,while me when i log in,i cannot use my authentication from my duo app..what is happening with your app?is it getting worst?
Arlene Hsu
2020-10-20T01:08:19.181Z
for android I installed this app for the 2 factor verification on my Instagram. Now I cant log in and I need the 6 digit. I just normally simply used my text msg code from IG, email and Facebook. But now I have a hard time log in my account after I install this app. Big mistake.
Andy Fisher
2020-10-08T16:27:54.496Z
setup 2nd issue) This morning I logged into my computer and normally the app would ping me and require my permission to go any further. But it didn't. I just got right in with no verification. I was curious so I logged out of the computer and tried again and this time the app popped up and worked like it was supposed to. Odd. Not consistent and not safe
Aditya pandey
2020-10-05T06:55:03.215Z
activation code It's doing good but improve it for instagram especially as so many users are saying that duo mobile security gets disconnected , easily get hacked so kindly see into it and upgrade the app's issues by applying new security features within your app by coding them into it look for error our faith is in your hands we trust you 🤗. I am giving you 5 stars now but next update of this app whenever it comes it should not give me problem . God bless you developer's.
Brett Konold
2020-09-22T05:02:54.578Z
app store It works, was easy to set up. One piece of feedback is that it IMO doesn't make sense for two factor auth notifications to require two clicks: "tap to view options" -> "approve" or "deny". Why not just show approve and deny and allow authorizing with only one click? Please implement this!!
ia pa
2020-09-24T09:36:49.870Z
purdue Does not connect to internet even though i have internet connection. The official troublehooting page tells you about 'Security Checkup'. This leads to the next problem: It is neither possible to start such a check from the app itself nor can i find an aditional app in the playStore with such a name. Would not recomend
Adrian Currier
2020-10-09T22:45:47.984Z
reconnect My only gripe is that when I select approve from the notification quick reply it says I need a cellular connection even though my data is turned on. So I have to turn on wifi or open the Duo app to approve the push request EDIT: Push notifications aren't working at all lately
Malik Hashir
2020-09-30T07:55:59.627Z
Worst app....I connected my Instagram to this app on my phone which got broken and now i installed app in new phone and logged in by my email to this app, it generates code for Instagram login but when I type code to Instagram it denies my access to my account....I had lost my two very important account due to this app. Advise everyone not to use this application.
Samrach Kit
2020-10-10T00:07:59.617Z
Push notification system is annoying with too many steps just to confirm. It's unreliable too. Pin entry is a bit better but you need to remember to refresh the entry. Why can't it automatically refresh like the Authenticator?
Abuzar Shaheen
2020-10-05T05:23:56.937Z
I am using a rooted device, with unlocked bootloader, and safetynet is notneven passing in ither apps, but this app couldn't detect root, safetynet, and bootloader status. Dear vendors please test it first before giving your authentication to this app..
Alex Smith
2020-09-29T08:40:39.274Z
Have to use for work. Push notifications can take a while and requests often time out. App complains about my device security score because of my android version which cannot be changed without my carrier pushing a new version.
Marcos s
2020-10-12T04:45:35.647Z
The notification to authenticate takes a while to show up. I have to open the up and approve and about a minute later I get the notification for a request to authenticate.
suresh kulkarni
2020-10-04T17:07:43.241Z
I am getting security alert to update my Android to 11., but my mobile is upto date as there is no updates for new version. All users cannot meet this requirement., because of there mobile model or capability. Please look into it.
KUMAR UJJAWAL
2020-10-13T16:19:58.759Z
Such an unpredictable app. Its showing me to upgrade my Android version(which is currently 10) in security checkup. And my colleague is having same smartphone but for him everything is green in security checkup, though he has android version 9..
Ron Lastname
2020-10-16T12:50:23.299Z
App notification pull-down should have one touch Accept/Deny instead of forcing full screen app... so low tech.
Jam :p
2020-09-29T20:49:12.259Z
I hate that my college makes us use this. My phone broke and I couldn't access my email for three days. It's so needlessly complicated and trying to set up a new account is on a different device is probably one of the prime tortures used in Hell.
Adrian Manalo
2020-10-12T13:31:21.536Z
This app is the one that my company using to have access on vpn but it sucks it brought a lot of inconvinience to us(employee) theres always a problem the passcode not even working
Kevin Lee
2020-09-27T19:59:16.894Z
I got a new phone and registered all my accounts but this doesn't seem to work anymore. I opted to just use a different app or have the accounts text.
Naim Arbaje
2020-09-23T18:50:53.642Z
Transferring to a new device has been a nightmare. The help page showing the "scan qr code" from settings is nowhere to be found. And I have version 3.38 on both phones.
Rob Burdine
2020-09-27T15:27:12.259Z
Good tool makes me feel a lot safer on my network and while working. Piece of mind goes a long way in the war on cyber security.
Tony LaRose
2020-10-07T15:16:59.577Z
It's such a slow app. It's easily 30 seconds between my computer sending the notification and my phone receiving it. Such a waste of time
மனோஜ்குமார் பழனிச்சாமி
2020-10-11T11:22:51.529Z
Bug: Can't restore account from Google drive. Suggestions: Add a search for selecting third party account
Steven Clark
2020-09-25T21:04:14.391Z
I love that I can use it instead of Google Authenticator as well as for Duo push services.
Lovesome
2020-09-27T06:48:20.384Z
Forced to download this. Wish it popped up Yes/No like Google verification does. A banner is not as easy.
T salas
2020-10-13T08:09:22.862Z
would be nice to include some additional features similar to lastpass and biometrics to access passcode
waruna abeykoon
2020-10-06T07:48:20.427Z
This is a very good app for the security of your credentials. Highly recommend it.
James Holroyd
2020-10-13T06:46:46.362Z
Slow, annoying at times with how slow it is behind my computer and everything I need it to do
Lubo V
2020-10-09T08:33:05.365Z
Lot of issues, stupid app, problems on every update
Rishikesh Mande
2020-10-15T04:48:23.671Z
Verification codes given by this app doesn't work on Instagram, I lost access to two accounts :(
johan jimenez
2020-09-21T20:54:02.450Z
Once you get get new phone and want to reinstalled the app it doesn't bring backup my accounts so now I'm permanently locked out.
lemuel pura
2020-10-09T12:26:30.374Z
It is asking me to fix the issue and i cannot use the app because it now requires android OS 11 but my phone updated OS is only ANDROID OS 10
ANGEL VARGHESE
2020-10-02T07:30:39.540Z
I got a new phone and I login my account but it doesn't seem to wrok.... Worst app ... I can't go to my Instagram and fb accounts... Permanently locked....😡😡😡😡😡🤬🤬🤬🤬🤬🤬🤬wrost app for ever.......
Corey
2020-10-03T15:26:09.393Z
New version 3.36.0 does not work with Edge Lighting. Downgraded back to 3.35.1 which works fine. Already reached out to you with screenshots. I received a "canned" email saying I was not an administrator for any duo systems and to contact my system administrator. Version 3.39.0 still does not work with Edge Lighting.
Ben Blake
2020-09-11T20:20:18.276Z
It is terrible to work with, and would not let me reconnect any of my old accounts when I got a new phone. I tried reinstalling the app 6 times and it didn't work. I really wish that my school didn't require duo because now I'm locked out of my account and no website or "help desk" is helpful at all. Overall it was a terrible experience with this app and I hate it very much. Don't get it if you can help it, and if you need it, good luck.
R. Slater McLaughlin
2020-10-12T21:08:46.838Z
This is a garbage app that was forced upon me by an organization and I have no desire to have this waste of memory and resources on my phone. I hope the people responsible for this made a nice bonus off of their contracts.
Matthew Lang
2020-10-13T16:03:24.569Z
Only reason I use this is my college makes us terrible app many bugs use google authenticator
Chakri Morisetty
2020-10-19T06:40:14.829Z
How can minimum requirement of Android OS be 11 when the OS itself was released in September 2020?
Henri Novoa
2020-10-16T21:09:45.809Z
Needs to much storage space and once I created space it asked for more. Not good.
Ruth Barnsley
2020-08-09T16:26:34.976Z
My work utilises this as an additional layer of security when working from home - seems to work well and easy to use. I would say I'd quite like the idea of the personal user choosing to add either a pin or a fingerprint to the user side but that's by no means needed just a preference. Sometimes it doesn't pop up with a notification so you have to go on the app itself to approve the action. Nothing major whatsoever and it'd be 4.5 if you could do partial stars here. Recommended
Aaron Godwin
2020-10-19T18:58:20.907Z
My Facebook and instagram unable to login now by using this app..
Belle of the Ocean
2020-10-20T16:02:41.146Z
It's nearly impossible to reactivate your account if you get a new phone. Not user-friendly. It is only necessary for one specific part of my school website, so security??
priya singh
2020-09-23T15:20:13.900Z
I used this app for my two step authentication for Instagram now I can't get my Instagram account back....plss explain what to do now??
Jagdish Das
2020-08-14T17:05:23.607Z
My old phone screen was not working properly so i tried to signed in into my facebook and instagram account in new device but even after downloading this app i didn't get my passcodes and now i am unable to access my social media sites completely rubbish application just waste of time i trusted this app when i was using it initially but now it proved to be a headache for me.
Jace Weaver
2020-08-07T03:00:03.590Z
It works when authenticating on my laptop or tablet, but it won't authenticate on my phone, causing me to not be able to sign into my colleges website on my phone. Its frustrating because I need to access college info often and I have to pull out my larger devices, as well as use my phone.
diannia coleman
2020-10-17T01:30:56.757Z
Its 2 complicated 2 install it doesnt tell u about passcodes anything and ive been trying for hours 2 get it going
Mike K
2020-09-06T20:23:51.518Z
Being forced to use this by my university. Installed on my expensive 10 inch tablet first and now I'm stuck lugging it around with me everywhere so I can sign into school computers. I've read the developer responses to other people and I'm not setting up Instagram or Facebook because I don't use them and having to work them into a security app is pretty pointless to be honest. Do we really need to work them into our lives anymore? I want to switch this to my phone and am having no luck.
Malainee Ward
2020-09-08T03:08:53.941Z
It works fine, I just get annoyed with having to take an extra minute or two to log in to the account I have this for to check something real quick. I do appreciate the 30 day keep-me-logged-in option, that definitely helps!
Eric Randall
2020-06-08T20:23:35.734Z
As someone who has to use this on the daily, there is one thing you can do to make the user experience much smoother. For the love of everything that is holy. When I get a duo push prompt, allow me to approve or deny right on the notification. "Tap to view actions" is completely unnecessary and more cumbersome for someone that has to use this often. It will also make it 100% better when I'm trying to approve from my smarwatch. If for some asinine reason people need it, make it a setting
Sanaj Xavier
2020-10-19T15:16:14.470Z
I cannot login, my instagram account is gone😭. Dont download it guys😭😭😭
Sophonie Bazile
2020-07-03T12:27:06.110Z
The app works as it should. The one thing that I've found an issue with is when I add an account that doesn't have an icon in the list. For instance, there's no icon for PayPal (C'mon! How is that even possible?!), so the only option is Other, which doesn't have an icon at all. This wouldn't be a problem but it doesn't even name the account as "PayPal"; rather, it has the generic name "Third-Party," which can get confusing if there are multiple accounts that isn't on the preset list (i.e., this is also an issue when adding a Samsung account). A workaround I've found is to rename the account in the field for the username/email to PayPal or Samsung. It also helps if the accounts are arranged in alphabetical order. I'd suggest that users be able to add names of accounts when they don't have a preset icon/name, and maybe even upload their own icons to the app (?), although I'm not sure how that would work. SIDE NOTE: I see some reviews complaining about losing access to their accounts after switching to a new phone or deleting the DUO app. Here's a tip: Once you set up 2FA for an account, then it's important to download or take a screenshot of the backup codes that are provided and keep them in a safe place (that you'll remember!). Every account/app that offers 2FA will also provide you with a list of 4-10 one-time-use backup codes just in case you lose access to your authenticator app of choice. If the account allows 2SV instead, then you're usually asked to provide your mobile number as a backup where an access code can be sent. A few will even allow multiple phone numbers, including land lines where you can receive a call with an access code. This way, no matter what happens, you won't lose access your accounts. Don't blame DUO Mobile because you didn't take these cautionary steps.
Lucie Linda
2020-10-09T19:50:35.500Z
Download the app at your own risk I just lost my business account and my whole life depended on it .I can't get back to my Instagram account since I changed my phone.
Rich O
2020-07-19T03:33:52.795Z
Extremely easy to use authentication app. If you previously used the Microsoft or Google apps, you will love Duo. It's a breeze to setup compared to the others and trust me, I just tried them all but decided to give Duo Mobile a try. The best part of the setup process is that you don't have to go all the way back and get the QR Codes. All you have to do is select your services from their list, enter your username and the key from your auth app. I added 4 services in about a minute. Update Soon
Kali Lane
2020-06-28T00:28:05.220Z
Once it is set up it's fine. Sometimes the push doesn't go through, but I don't know if that has to do with Duo or my phone. Switching phones is a b*tch. The first time I had to switch phones, it was inconvenient and annoying but ended up working relatively quickly. This time it seems impossible. I've tried adding a new account, recovering and account. There is no barcode .....
Spirit Acid
2020-09-16T11:13:00.996Z
The reason why I am giving this a 3 is because I am unable to access previous accounts and when I try to use the authentication app I cant access the accounts on that and I cant find any way to actually be able to get into them. Therefore I am locked out of my accounts and I have no choice but to stay out of them as well.
Christopher Lathrop
2020-08-01T23:35:51.459Z
Old phone stopped working.. so.. Upgraded from galaxy s9+ to s20+ and it won't open correctly. Have uninstalled and reinstalled... but still won't work. Can't work from home with out it and I need to complete work by Monday morning.
IncandescentFennec
2020-06-28T06:42:57.220Z
Thanks for deleting my information, really appreciated. Had to contact Instagram to get help logging in, because I was woefully unaware that deleting the app would delete my authentification info as well. Leaving me unable to get back into my account after a bug logged me out. Very fun. Loved that. (Don't use this. Find something that won't screw you over if you have to delete it even temporarily)
Mike Harney
2020-06-10T18:21:22.361Z
After the Duo Mobile update on 2 June, I found push notifications were still happening but had become silent. When I went into Duo's settings, notifications were on as they've always been and the sound showed the name "Duo Tone", which I imagine is the default when you install Duo Mobile (I never changed it). However, when I tapped that sound name, the list of available sounds did not include "Duo Tone". I picked default notification sound and push notifications again had sound. My suspicion is that the 2 June update perhaps inadvertently deleted the Duo Tone sound file but did not then change the sound setting to use something else.
A C
2020-07-03T18:53:22.780Z
Concept is perfect and obviously use Duo multiple times daily, but the notification is so frustrating! Slow to respond, laggy, quicker to press the notification and approve in full screen that it is to approve from the notification drop-down as it's just so slow to respond. That is the only aspect of Duo that all of our users would agree needs the most work, as it's the most frustrating!
gregory skaltsas
2020-06-21T15:42:25.700Z
The university decided to use this programme for the 2fa for staff and it is just not there yet. On p10 works fine, on p20pro/3axl not! The notification just doesn't come! Plus there are no options to discreetly hide the notification. So if your phone is compromised or someone has it or your life is threatened it makes matters worse. On the notification drop-down notification it even shows your IP address! Let's just say it's risky.
Jason Dabrowski
2020-06-09T12:44:43.261Z
The thing that kills the experience here is having to tap to expand the push notification. Consider adding the option to let users have those options presented without first having to tap. It's like letting some put a key in a lock, but making them answer riddles before they can turn the key. Good UX is about eliminating unnecessary taps.
Caleb Lawrence
2020-07-17T17:22:23.206Z
This app takes unauthorized photos using the device camera. Even after revoking its camera permission, it still takes unauthorized photos. This is an outrageous breach of my privacy and trust. I will also complain to the Google Play Store. Android 7, Samsung Edge. Yeah well it does access the camera without permission and I would delete it if it weren't so critical. And it is sneaky and tries to cover it's tracks by silencing the shutter sound. What exactly are you doing with these photos anyway? Thinking about deleting it anyway.
Social Reeve
2020-09-07T15:11:03.900Z
I used Duo as an authentication app for my IG and when I got a new phone Duo wouldn't send me the recovery codes I needed for my social medias , checking back on the old phone Duo had suddenly uninstalled and all my accounts got erased.Thanks for nothing !
R.lejla P
2020-07-07T08:39:09.944Z
Push notifications no longer show on my phone screen. I have to open the app and force it from there. I checked my phone settings and rebooted too several times but nothing has changed. I am unable to find assistance through the app, so please let me know on here what i am meant to do
Calvin Kohler-Katz
2020-07-27T14:47:14.691Z
This app is slow. Animations play for every login and you have to go through each login one at a time. Logging into multiple servers at once is almost impossible.
Laser Haser
2020-09-27T01:07:21.955Z
I got a new device because my old one broke and I can't get the code to login to my acc
david haughn
2020-06-11T22:13:59.102Z
Duo is owned by Cisco, but my Cisco login shows as "3rd party" in the app. Doesn't inspire confidence. Worse than that, the key for my "3rd party" Cisco login never updates and the countdown timer doesn't work. I have to close and re-launch the app to get a new key.
Dazza dazza
2020-06-24T18:09:10.312Z
App worked fine until I had reset my phone, the app would not log back in and give me the codes to unlock my Instagram and Facebook. Even when it was supposed to be linked to my gmail account it didn't not give me the codes. If you are still getting this app make sure you keep your recovery codes on a separate device!!
Ajay I am WAT i AM
2020-08-03T13:17:25.557Z
Hi team, Few of my team members are trying to access the app, they are getting a error this phone does not support this app, kindly advise what needs to be done in this case
Tyler Durden
2020-09-15T20:20:11.635Z
I had to buy a new phone since Duo didn't support that Android version! F- No, it doesn't actually & the company is phasing it out next month.
Jacob B.
2020-06-30T05:31:30.713Z
I mean it does it's job. My only criticism is that the mobile notifications are suuuper slow. After I have already approved my login request, it takes like 5 minutes for it to send me a mobile notification "requested login blah blah blah" TD:LR app works fine notifications are delayed by a LOT
Swaroop Bangera
2020-08-03T01:52:11.737Z
Plenty of time when a push notification is received it's stuck on loading screen and doesn't give the green tick icon to approve.
Naliyah
2020-09-20T22:31:23.115Z
I lost my Instagram account because of this. When I tried to log in from another device it said I needed a code an when I re downloaded it and tried to connect in with my account it didn't work! Help 👿
Moneth Allawan
2020-10-08T09:01:56.490Z
Everytime i use the passcode given, it says incorrect passcode. Option to send push instead of entering a code is missing.
Enjoy Parents
2020-06-30T13:31:35.703Z
Complete privacy of data is necessary . Esp with certain 3rd party APPs it's extremely dangerous as they do have access to Spying agencies & use our data via 3rd party . Secondly it's not crystal clear in the description what exactly is done with our data collection?? Everyone needs to READ THE PRIVACY RULES AND ASK QUESTION .
Justin Camarena
2020-06-16T18:42:30.980Z
Latest update is changing its own theme based on time of day. I can't keep the dark theme set. I don't understand why you can't set the theme like every other app. Some of us are stuck on Android 8 with no choice. I have no settings or apps or anything that would be affecting this
Curtis Windham
2020-10-05T22:58:39.150Z
Works great. Never any problems
Mike DeBello
2020-06-29T23:52:32.902Z
Do not use. On adding an additional Google account to my Android device Duo irreversibly wiped out all my accounts including backups without any warning or confirmation. So much time has been wasted because of this Duo's carelessness.
Valgarður Guðjónsson
2020-07-19T15:35:46.734Z
Randomly request verification with loud notification sounds, even in the middle of the night, (I am not working on any of my computers), no option to turn off the sound, and no support.
Gordon Orloff
2020-07-18T13:57:48.565Z
Used to create an extended second screen from my PC to a Chromebook. Had a small issue (resolution/size of screen) that customer service responded to promptly. Worked fine after that easy fix.
Peyton Hendricks
2020-06-29T17:17:27.282Z
Had to download for school to be able to sign up for direct deposits and literally cannot do so because it is so hard to use 🙃 it's not Duo's fault I have to download it and that I'm mad about it but at the very least it could be more user friendly and actually send push notifications when it's supposed to
A Google user
2020-07-20T06:19:17.644Z
Wear OS notification just gets works, now it nearly always tells me to open the app on my mobile - pointless. Please remove the extra step for the Wear OS notification to bring up the approve/deny. Microsoft's authenticator doesn't do this and immediately shows approve/deny.
M O
2020-07-04T14:08:44.130Z
It worked fine until my phone died and I had to get a new phone and it deleted my account and I couldn't get into certain apps because I could no longer get a code. They really should provide a way to get this back.
Noah Kruiper
2020-07-23T17:55:20.444Z
When it actually pushes a notification it's fine, but randomly it fails to do so. Literal the only app with this problem, how do you screw that up??
Michael Taylor
2020-07-12T04:37:13.274Z
The application works, but if it's available for tablets, why does it not have a landscape mode!? ... No answer in over a year. Incompetence revealed.
Shawn Graven
2020-07-22T12:39:54.990Z
An easy way to do 2 factor authentication, love that you can just accept. Also shows access information like location. Found out you can copy the codes by tapping on them, makes life easier!
VELLANKI UDAY
2020-10-01T15:38:00.284Z
Worst app, this is not working, pls don't install this blooody app, I lost my Instagram because of this app .
MAC ORPS
2020-08-06T16:20:55.778Z
My Instagram account have hanged up because of this app, and Instagram have sent me a recovery password still this app resisted.... Very very sad indeed, what annoying app is this... Hiss....
Skincare CEO
2020-07-07T05:06:14.180Z
Hard to use. For some reason it's connected to the same account multiple times and now I'm locked out of IG because of the issue.
Kyle Parsotan
2020-09-30T02:17:52.293Z
NEED TO BE ABLE APPROVE OR DISPRPVE FUNCTION ON THE GALAXY WATCH AND GOOGLE WATCHES. IT'S HAS THIS CAPABILITIES BUT NOT SAMSUNG OR GOOGLE.. unreliable security updates for ALL smartphones. I dont care if you dont have enough engineers to be able to update all software kinds. Update all SOFTWARE no matter how freaking old. You remind me of android only two to three years of huge updates than that's it no more security patches no more updates. LEADING TO MORE VULNERABILITIES.
Alisha Smith
2020-06-13T05:27:48.571Z
Worst app... I am not able to recover my codes and I'm not able to login to my facebook because the authentication codes are not matching please fix this problem asap as I'm having problem with this
Usha Usha
2020-07-15T14:51:27.970Z
Hi team, i just switch off my phone and switch on. But Duo mobile app is uninstalled, while i istalled this app. But i didin't get options to open this app. Request you to please resolve this issue. Thanks
kishore konathala
2020-10-09T17:45:56.761Z
Unable to restore old account
anjali agarwal
2020-06-08T08:31:15.880Z
The request doesn't come immediately when entered the password on PC! This is so frustrating. Please fix this ASAP
VISHAL VORA
2020-07-21T02:15:11.673Z
Terrible experience almost lost the rdp session as the passcode dint work at all. Remove the 2FA RDP. Need much improvement.
Trevor Blythe
2020-07-22T03:20:08.970Z
Terrible app its a shame i wss forced to download. Basically impossible to switch phones. -response I'm on different platform I couldn't find any way to back up anything on either phone I tried everything
Fredrik Efternamn
2020-10-20T11:21:36.480Z
Complaing I haven't upgraded my phone to the latest Android version when there is available upgrade is just stupid.
Nguyen Tran
2020-07-01T13:34:45.567Z
On July 1st 2020, the app still doesn't work on my Phone (Android 9, fully updated from the manufacturer).
Jan Galkowski
2020-10-21T21:07:17.168Z
Don't ever factory reset your device when using this app.
Shawniece Southall
2020-06-22T04:08:54.402Z
This app doesn't open! It keeps stopping! It's preventing me from accessing our VPN system! So frustrating!!!
Lau Chok Yip 1998
2020-09-09T15:09:04.729Z
Can't use notification to accept, has to click into the app to accept. Very troublesome
Nageshwar Rao Pinna
2020-08-02T11:55:25.789Z
Worst app; not able to install this on Android 6 version mobile. Not working all times.
Shane Mulcair
2020-07-07T23:27:59.169Z
Exactly fit for purpose. Lightning fast, easy UI, this is exactly how apps should be made.
Mohini Kaushal
2020-09-30T05:49:32.481Z
Absolute ease it provides👍🏻
Brayden Eames
2020-07-10T12:57:41.520Z
Very useful for my two factor authentications! I love how easy it is to use! 🌟🌟🌟🌟🌟
Mahendra Pratap Singh
2020-07-14T16:23:52.774Z
Does not work properly for Vivo and other handset. Always shows security issues even if you have followed every guideline.
Chris Anderson
2020-06-04T08:06:57.607Z
Work tool, bulletproof once configured. Quite picky about security updates for iOS and Android.. which is the point of a secure app!
Michael Dennard
2020-06-12T11:41:23.117Z
About half the time prompt notifications do not pop up and you have to open the app to get it to show, hopefully before the request times out
Drew Rhodes
2020-06-30T18:37:20.319Z
Push notifications stopped after the most recent update. I now have to go into the app to find the pending approvals.
taylor burke
2020-06-23T23:17:07.711Z
I got logged out of my third party account and was never given an option to put one of there codes in. The account kept asking for the email and password which i didnt have and exactly why i set up this app to use codes
Latanya Marshall
2020-06-23T23:09:51.510Z
This app is so confusing I need it to access a fb app that was hacked. It says to enter a key which I dont have and have no idea how to get one. Then it says to enter an activation code which I have to get from an administator. I DONT HAVE AN ADMINISTRATOR! Nowhere in the app do I see where I can purchase a key or verification code. Confusing for no good reason smh
Richard Lee
2020-06-30T03:11:48.534Z
Works well, please add a feature to add custom 3rd part 2FA provider icons as the current selection is quite limited.
Akash Bhageria
2020-07-01T05:26:44.624Z
No automatic update for auth codes, need to refresh it every time manually Before entering it
Okova Kagia
2020-06-22T20:34:46.462Z
I would like to disable my Duo App and delete my information from this app. Is it possible to delete the information and still be able to log into my social media accounts without being requested for a code? I would really appreciate a response on this.
Anil Dwivedi
2020-07-23T12:03:15.858Z
Setup is cumbersome.....I already hav it for one Google account, using it for another account is confusing
Virgil Churchill
2020-07-24T17:21:37.453Z
If you use this app for doctor visits and you lose your recovery password you cannot re-access your Duo account at all they have made it impossible
Nathan Chapek
2020-06-13T10:18:14.348Z
Quick and easy push notifications make logging in places with added security a breeze.
Awl
2020-06-22T16:13:41.820Z
Hi I created a two-factor for twitter and never created an account for duo mobile and the only way i can log in is to get the code from this app which is impossible since i added twitter to the app without loggin in HOWWWW now i lost my account
Austin Farmer
2020-07-23T22:34:01.951Z
This app feels so pointless. Almost every college is forcing their students to use this app. Why? Apps for 2FA are not new, and yet this one is special? I don't like it one bit.
Eric Hedengren
2020-06-10T15:53:41.807Z
The push notifications are fast, simple, and clean.
Barbara
2020-07-25T14:38:53.482Z
Great picture and sound. No interruptions happened.
mouli endra
2020-07-16T02:58:53.146Z
The app didn't respond quickly. The pushups are mite taking more time to pop-up
Mike Kay
2020-07-07T13:26:22.561Z
Honestly the only reason I have this app is because my school requires it. I like the idea of extra security but it doesn't work with many websites.
paul bennett
2020-06-19T12:02:26.560Z
Excellent app. Allows secure remote VPN connectivity to workplace.
Monika Gupta
2020-07-10T15:17:32.510Z
If you really want to safe your account then please never connect third party authentication with this aap. Very disappointing 😡😡😡😡
Deana Lawrence
2020-06-10T19:35:20.570Z
Great face to face meetings with clear visuals and excellent sound.
Alia Naaz
2020-06-12T09:03:07.165Z
As I have used it for first time so I liked it a lot I hope more improvements will be coming in this and people will give more ratings
Sapan Mahajan
2020-07-19T09:16:40.422Z
I am facing security concern even i am not asking for authoration every 1 and 2 it is asking for authoration. What reporting also nothing has been done yet
Linda Martt
2020-10-07T01:38:48.395Z
Good app never had an issue with it
Alexis Reyes
2020-10-22T15:54:25.633Z
This app is quite A'ight! Happy Anniversary!
Tutoo Kumar
2020-10-06T12:37:56.352Z
Application is good for the security purposes.
Yusra Levy
2020-06-12T14:50:10.599Z
I can't open this app on my huawei p40. It says it's installed but I can't find it. When I try opening it on app store, it won't open
Hiddenpixel86
2020-09-28T18:18:05.425Z
Everything is perfect but i am not getting music sticker on my instagram id
Angel Concepcion
2020-07-09T21:06:22.267Z
Two factor authentication in effect. Nice picture, also.
Rizlena Love
2020-06-19T12:30:02.110Z
Many times i have Entered the code. But facebook is not accepting my code. Because i deleted this app and reinstall it. Now the code is not working. What should i do. Plzzzz. Desperatly waiting for your answerr
Omar Mora
2020-07-01T19:08:38.111Z
Works every time and I get the pop up quickly.
Wayne Westlake
2020-06-26T00:20:17.746Z
Great app for 2FA. No issues on my S7 at all!
dkdizdat
2020-09-25T03:08:21.171Z
Simple and easy
kyle Hawkins
2020-07-09T16:38:11.150Z
Causes computer to freeze if you don't login quickly
Claudia Phuong
2020-10-15T05:55:23.434Z
How do I recover my account when I accident said no to having a new phone? I have a hard time recovering my account.
Mary Robinson
2020-07-27T21:02:31.521Z
Trying to set up my contacts but it doesn't seem to be working. Help me
Michael Sexton
2020-07-04T17:04:15.278Z
This is the most useless app I've ever come across i wish nc state would stop using it. I'd rather all my information be leaked then use this app. I wish I could give it 0 stars. Absolutely horrible.
Jonas Alcantara
2020-07-09T23:07:55.390Z
I'm trying to get into my account by another device and I already used my email, but it says it's not my email, now I can't get the codes to enter instagram
Brendan Smith
2020-06-23T16:40:15.573Z
When I choose the push option it is not consistently sending to phone
Vikram Sahu
2020-06-27T04:21:47.569Z
Hi Duo mobile Team, The Application is not compatible for Android 5. so this is a request you to please update for the same.
Michael Rostoft
2020-06-09T22:19:09.864Z
Works everytime and all the time on Android Pie.
Sun Ho Ro
2020-08-31T01:51:59.736Z
Habe to turn off the WiFi. Also works whenever it feels like.
Dave Rinchiuso
2020-07-06T13:20:22.651Z
Connection is bad and does not work half the time