Carrier Hub APK

Version 5.7.3 - com.sprint.ms.smf.services
Last updated: 2020-04-12
sprint,services,tools,carrier

A system utility for Sprint Network devices.

Carrier Hub apk

APP Information

Download Version 5.7.3 (5703)
Apk Size2.44 MB
App DeveloperSprint
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.sprint.ms.smf.services.apk
MD53207d7caf2c210c0bf0180c8979dec45
Rate3
Website http://www.sprint.com/

Download Carrier Hub 5.7.3 APK

App Description

Carrier Hub is sprint,services,tools,carrier, content rating is Everyone (PEGI-3). This app is rated 3 by 3 users who are using this app. To know more about the company/developer, visit Sprint website who developed it. com.sprint.ms.smf.services.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 5.7.3 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 308162+ times on store. You can also download com.sprint.ms.smf.services APK and run it with the popular Android Emulators.

Carrier Hub enables Sprint features and products for devices operating on the Sprint network. This software feature enables customers to turn on Sprint products (for example Voice Over Wifi). Carrier Hub also assists our Network engineering for customer reported service concerns.

This latest update is needed for Google Android Q requirements. Carrier Hub is pre-installed at the manufacturing process and updates must now occur through the Google Play Store.
 

App ChangeLog

App Screens

Carrier Hub App Screen 1Carrier Hub App Screen 2

3207D7CAF2C210C0BF0180C8979DEC45

Apk scan results


Apk Scaned By TotalVirus Antivirus,com.sprint.ms.smf.services.apk Was Pure And Safe.

Scan Stats:confirmed-timeout:0|failure:0|harmless:0|malicious:0|suspicious:0|timeout:1|type-unsupported:11|undetected:63|
Name:3207D7CAF2C210C0BF0180C8979DEC45
SHA-1:b9881935b5afa5689821ed5bc4a0f786722dec73
SHA-256:8a960a18dcafac249daf02ee762d282c0b95cdf39d46d6ca3652ceb874b0731e
SSDEEP:49152:Rl8BuZPGrMO6qgNfaMJhpn5FS5iDREzBJ0azT8E8lRLCxi+SR:RSBhYOmRJhpnjNez0as2i+SR
File type:Android
Magic:Zip archive data, at least v2.0 to extract
File size:2555390
Uncompressed Size:4877986
Contained Files	:971
Contained Files By Type:MF:1,RSA:1,SF:1,dex:1,png:289,so:4,xml:280,

Permissions

requires following permissions on your android device.

android.permission.ACCESS_BACKGROUND_LOCATION: Unknown permission from android reference
android.permission.ACCESS_COARSE_LOCATION: Access coarse location sources, such as the mobile network database, to determine an approximate phone location, where available. Malicious applications can use this to determine approximately where you are.
android.permission.ACCESS_FINE_LOCATION: Access fine location sources, such as the Global Positioning System on the phone, where available. Malicious applications can use this to determine where you are and may consume additional battery power.
android.permission.ACCESS_NETWORK_STATE: Allows an application to view the status of all networks.
android.permission.ACCESS_WIFI_STATE: Allows an application to view the information about the status of Wi-Fi.
android.permission.ACTIVITY_RECOGNITION: Unknown permission from android reference
android.permission.BLUETOOTH: Allows an application to view configuration of the local Bluetooth phone and to make and accept connections with paired devices.
android.permission.CHANGE_NETWORK_STATE: Allows an application to change the state of network connectivity.
android.permission.CONNECTIVITY_INTERNAL: Allows an internal user to use privileged ConnectivityManager API
android.permission.FOREGROUND_SERVICE: Unknown permission from android reference
android.permission.INTERNET: Allows an application to create network sockets.
android.permission.MODIFY_PHONE_STATE: Allows modification of the telephony state - power on, mmi, etc. Does not include placing calls.
android.permission.PACKAGE_USAGE_STATS: Allows the modification of collected component usage statistics. Not for use by normal applications.
android.permission.READ_PHONE_STATE: Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to and so on.
android.permission.READ_PRIVILEGED_PHONE_STATE: Allows read access to privileged phone state.
android.permission.REBOOT: Allows the application to force the phone to reboot.
android.permission.RECEIVE_BOOT_COMPLETED: Allows an application to start itself as soon as the system has finished booting. This can make it take longer to start the phone and allow the application to slow down the overall phone by always running.
android.permission.WAKE_LOCK: Allows an application to prevent the phone from going to sleep.
android.permission.WRITE_APN_SETTINGS: Allows an application to modify the APN settings, such as Proxy and Port of any APN.
com.google.android.c2dm.permission.RECEIVE: Unknown permission from android reference
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE: Unknown permission from android reference
com.google.android.gms.permission.ACTIVITY_RECOGNITION: Unknown permission from android reference
com.sec.imsservice.READ_IMS_PERMISSION: Unknown permission from android reference
com.sprint.internal.permission.OMADM: Unknown permission from android reference
com.sprint.internal.permission.SYSTEMPROPERTIES: Unknown permission from android reference
com.sprint.ms.permission.RUN_UPDATES: Unknown permission from android reference
com.sprint.ms.smf.services.permission.BROADCAST_CHANGE_EVENT: Unknown permission from android reference
com.sprint.ms.smf.services.permission.BROADCAST_PROVISIONING_EVENT: Unknown permission from android reference
com.sprint.ms.smf.services.permission.MANAGE_CARRIER_DEVICE: Unknown permission from android reference
com.sprint.ms.smf.services.permission.SEND: Unknown permission from android reference
com.sprint.permission.INSTALL_UPDATES: Unknown permission from android reference
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

change network connectivity
Allows the app to change the state of network connectivity.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

modify phone state
Allows the app to control the phone features of the device. An app with this permission can switch networks, turn the phone radio on and off and the like without ever notifying you.

read Usage data
Provides access to device usage history and statistics. Usage data is aggregated into time intervals: days, weeks, months, and years.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

change/intercept network settings and traffic
Allows the app to change network settings and to intercept and inspect all network traffic, for example to change the proxy and port of any APN. Malicious apps may monitor, redirect, or modify network packets without your knowledge.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

activity recognition
Allows an app to receive periodic updates of your activity level from Google, for example, if you are walking, driving, cycling, or stationary.

Certificate

Certificate Issuer:C:US, CN:Sprint Android Production Key, L:Overland Park, O:Sprint, ST:KS, OU:CE
Certificate Subject:C:US, CN:Sprint Android Production Key, L:Overland Park, O:Sprint, ST:KS, OU:CE

Activities

com.sprint.ms.smf.services.PreferencesActivity
com.sprint.ms.smf.services.SpaceManagementActivity
com.sprint.ms.smf.services.activation.AccessActivity
com.sprint.ms.smf.services.activation.gsg.GsgActivity
com.sprint.ms.smf.services.networkconnectivity.NetworkDataActivity
com.sprint.ms.smf.services.PermissionActivity
com.sprint.ms.smf.activities.VowifiEnablement
com.sprint.ms.smf.activities.OAuthAuthorize
com.sprint.ms.smf.activities.PermissionsActivity
com.sprint.ms.smf.activities.VolteHelpActivity
com.sprint.ms.smf.activities.CallingPlusHelpActivity
com.sprint.ms.smf.activities.CallingPlusQuickStartActivity
com.google.android.gms.common.api.GoogleApiActivity

Providers

com.sprint.ms.smf.services.networkconnectivity.PermitLogProvider
com.crashlytics.android.CrashlyticsInitProvider
com.google.firebase.perf.provider.FirebasePerfProvider
com.google.firebase.provider.FirebaseInitProvider

Services

com.sprint.ms.smf.services.ProcessingJobService
com.sprint.ms.smf.services.RegistrationJobService
com.sprint.ms.smf.services.ExternalService
com.sprint.ms.smf.services.networkconnectivity.SmfInjectorService
com.sprint.ms.smf.services.push.FcmReceiveService
com.sprint.ms.smf.services.push.FcmRegisterJobService
jp.co.agoop.networkconnectivity.lib.service.NetworkTestingJobService
jp.co.agoop.networkconnectivity.lib.service.NetworkTestingJobScheduleService
com.sprint.ms.smf.configuration.ConfigurationJobService
com.google.firebase.messaging.FirebaseMessagingService
com.google.firebase.components.ComponentDiscoveryService
com.google.android.gms.measurement.AppMeasurementService
com.google.android.gms.measurement.AppMeasurementJobService
com.google.android.datatransport.runtime.backends.TransportBackendDiscovery
com.google.android.datatransport.runtime.scheduling.jobscheduling.JobInfoSchedulerService

Receivers

com.sprint.ms.smf.services.PushReceiver
com.sprint.ms.smf.services.BootReceiver
jp.co.agoop.networkconnectivity.lib.service.AlarmReceiver
jp.co.agoop.networkconnectivity.lib.service.RestartLoggingReceiver
com.sprint.ms.smf.ConfigurationReceiver
com.google.android.gms.measurement.AppMeasurementReceiver
com.google.android.gms.measurement.AppMeasurementInstallReferrerReceiver
com.google.firebase.iid.FirebaseInstanceIdReceiver
com.google.android.datatransport.runtime.scheduling.jobscheduling.AlarmManagerSchedulerBroadcastReceiver

Interesting Strings

http://ares.agoop.net/test.gif
http://schemas.android.com/apk/res/android
http://xmlpull.org/v1/doc/features.html#process-namespaces
https://app-measurement.com/a
https://aresssl.agoop.net/test.gif
https://carrier-hub.firebaseapp.com/calling_plus_faq.html
https://carrier-hub.firebaseapp.com/calling_plus_faq_boost.html
https://carrier-hub.firebaseapp.com/calling_plus_overview.html
https://carrier-hub.firebaseapp.com/volte_faq.html
https://carrier-hub.firebaseapp.com/volte_faq_boost.html
https://carrier-hub.firebaseapp.com/wfc_faq.html
https://carrier-hub.firebaseapp.com/wfc_faq_boost.html
https://carrier-hub.firebaseapp.com/wfc_overview.html
https://clients1.google.com/generate_204
https://clients3.google.com/generate_204
https://degi.deg.spcsdns.net/DEGDROIDInterface
https://degi.deg.spcssticdns.net/DEGDROIDInterface
https://degn.deg.spcsdns.net/DEGDROIDInterface
https://degn.deg.spcssticdns.net/DEGDROIDInterface
https://deviceesb-dev.sprint.com
https://deviceesb.ort.sprint.com
https://deviceesb.rtb1.sprint.com
https://deviceesb.rtb2.sprint.com
https://deviceesb.sprint.com
https://deviceesb.systest.sprint.com
https://deviceservices.sprint.com
https://deviceservices.sprint.com/auth/access_device_info
https://deviceservices.sprint.com/auth/access_ota
https://deviceservices.sprint.com/auth/access_package_usage_stats
https://deviceservices.sprint.com/auth/access_package_usage_stats_priv
https://deviceservices.sprint.com/auth/modify_device_global_proxy
https://deviceservices.sprint.com/keepalive.html
https://e.crashlytics.com/spi/v2/events
https://firebaseremoteconfig.googleapis.com/v1/projects/%s/namespaces/%s:fetch
https://google.com/search?
https://latency.agoop.net/test.gif
https://log.agoop.net/mobile
https://pagead2.googlesyndication.com/pagead/gen_204?id=gmob-apps
https://plus.google.com/
https://roundrobin-log.agoop.net/mobile
https://settings.crashlytics.com/spi/v2/platforms/android/apps/%s/settings
https://stg.agoop.net/mobile
https://www.google.com
https://www.googleadservices.com/pagead/conversion/app/deeplink?id_type=adid&sdk_version=%s&rdid=%s&bundleid=%s&retry=%s

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. john seoung-avatar

    is latest update is needed for Google Android Q requirements. Carrier Hub is pre-installed at the manufacturing process and updates must now occur through the Google Play Store. What most people don't realize is all carrier has this app. As a programmer, we usually install this service in the background. You ever called Sprint and complain how service is crappy in some area? Well, this app allows engineers to see which tower and area the service signals are lacking.

  2. Ryan Sweet Burns-avatar

    Ryan Sweet Burns

    2020-05-12T03:00:45.932Z

    I don't have Sprint Service. This app is installed without permission. It drains the battery at accelerated speed. I am reporting them to The CIA, FBI, CDC, WHO,NPR,Washington Post, and the stupid house. I am going to nominate Pence it another pencil pushing loser to head up the investigation in between smoke breaks and tiddly winks. P.S. Also I am reporting to all local authorities and needs agencies that aren't in the bag with a peddle pusher. I KNOW YOUR ASSES BLEW A GASKET OUT ON THAT 😁

  3. SnowblindOtter-avatar

    App installed on my device without my knowledge or permission, and activated all location settings on my phone in direct defiance of prior user preference settings. App was immediately flagged as malware, and is pending report to security companies for review as illegal software.

  4. John Norman-avatar

    Precise increment lagg nominal for speed an attachments when cellular is unit prime. additions direct the user (no stauling) for older matrix meaning: controller nor controll I am not a robot {servo-motor) my turning is of standard not pictured at 5.10 plus Literally there no loss in proximity average apps better apps when pulled into ICON.

  5. Charles CHARLIE Shafer-avatar

    Charles CHARLIE Shafer

    2020-03-03T23:18:01.510Z

    Not sure I need this application since I use Boost Mobile, but I'll keep it updated. ... From 9/3/2019 and updated 3/3/2020. I know that Sprint is the parent to my I.P. so I'm better safe than sorry. |I learned about Sprint's role, so no change to my rating. ... 'NUFF SAID 🇺🇸👍👍😎

  6. Yorel Hunt-avatar

    Mt Carrier Hub would hold main data at 2.72 at main data that is after you clean app clear cache. Then after a week or two after the new Carrier Hub; the main data started to keep the apps nain data at 3,92 at app data which is an increase clear cache clears, but app data the increase is still at same post.

  7. Damen Melton-avatar

    About every 30 minutes or less my wifi and cellular cut out for about 20 seconds while my notification says carrier hub processing. Never been so annoyed at something on a phone.

  8. DEBBIE SKINNER PARTIN-avatar

    DEBBIE SKINNER PARTIN

    2020-03-15T22:09:27.243Z

    This app constantly crashes even after updating. I just updated and it just crash again. Why is this happening?

  9. Michael Erb-avatar

    Great. I love using this service allot. It's allot more fun and easier.

  10. Thomas Hansen-avatar

    Sprint sucks. Terrible performance and installation of invasive apps without approval is unethical. Note that not one comment has gotten a response. Typical sprint. Stuck with this service for now until I can convince rest of clan to switch.

  11. Wilson Hernandez-avatar

    Wilson Hernandez

    2020-03-08T17:55:33.895Z

    Nobody but the carrier knows all this apps function but it connects us to the satellites and carrier company that shoot us the data we are looking for. You need this so update!

  12. Stretch Anderson-avatar

    Stretch Anderson

    2020-04-20T16:42:21.491Z

    Since when did BOOST MOBILE cross reference with SPRINT? And why is the carrier hub downloaded on my device/phone?

  13. Jennifer Torres-avatar

    Jennifer Torres

    2020-05-10T00:26:56.344Z

    I have had one issue after another with this app and the apps it should function with.

  14. IM KITTI-avatar

    I went from at&t after 20+ YRS to sprint. I had a Samsung & my kids had iPhone. I wanted an iPhone but the dude talked me into ANOTHER Samsung S20. Same problem to many built in APPS. I should have stood my ground. Now I pay for a 46 & 33 yrs old phones n bill & I get stuck with another battery draining CELL WITH ALL THESE NO USING BUILT-IN APPS!

  15. D-avatar

    Screwed up voice mail. Won't show notifications.

  16. Wayne Godfrey-avatar

    I'm having trouble with my screen not clear makeing it hard to read screen

  17. Bethesda-avatar

    I not sure why you're allowed apps on phone charge the customers and don't honestly describe it's Real Function. Is The Hub To Only Speak To Non American's On Customer Services? ♥️ Not Happy With Any Of The Cell Phone Services .. That Is True!

  18. Sue cline-avatar

    As I have no clue what this does or why it's even on my phone but I have a lifeline service there for I'm told it's there for carrier service reasons??? Idk but tell I can honestly say I know what's it purpose is I can't rate anythíng more than this ☹️

  19. Jessica Gross-avatar

    This app won't quit notifying me that I need to download it even though I don't have Sprint!

  20. David Mendenhall-avatar

    David Mendenhall

    2020-04-08T01:01:00.705Z

    Idk what all this stuff means but everything is working fine on my phone.

  21. jonathan sherman-avatar

    jonathan sherman

    2020-03-22T14:05:23.389Z

    It was excellent. I never new it worked like that. Thanks.

  22. hawkswoopa sHaDoWMaN-avatar

    hawkswoopa sHaDoWMaN

    2020-03-03T20:03:18.362Z

    I wish we could reply to reviews left by people. God some people are insane. This app requires access to various permissions as it NEEDS THEM TO FUNCTION. Commenter "thenekkidtruth" simply doesnt understand technology. There is absolutely no way to give you data without ACCESS TO IT. STUPID.

  23. Rhonda Robertson-avatar

    Rhonda Robertson

    2020-03-13T14:58:58.291Z

    Not sure yet, I know I couldn't update apps. Had to get another carrier for WI FI, which really sucked.

  24. Angela Collins-avatar

    My phone has been acting up since I got it and it's not working right Don't get all the calls or texts

  25. Xandria B-avatar

    Do I even need this pre-installed app? My newly purchased temporary (thank God) phone has this already installed. I'm not sure exactly what it's for. My phone (Wiko) has squat for storage so stuff has to go. I also think it would be nice to be able to respond/reply to people's reviews.

  26. MISSxMKE 2019-avatar

    Very helpful at fixing bugs and glitches

  27. David Hamm-avatar

    Terrible is all I can say. Steam is coming from my ears, mouth and nose? Very disappointed!

  28. chadr owen-avatar

    Sprint sucks ill never use them again im glad they were bought out now maybe they will have service where its needed. Dont get me started on lifeline

  29. Chad Woole Woo-avatar

    Not the best but had before Nextel and will say with Sprint.

  30. Cassandra Marie Heyrend-avatar

    Cassandra Marie Heyrend

    2020-05-08T06:20:22.230Z

    I think its great without it no service!

  31. David Milford-avatar

    Need major improvement glitches up freezers

  32. JETHRO KVLT-avatar

    App installed and turned on all location settings without my permission. Thats mad sketchy.

  33. Chris Roberts-avatar

    Buggy as heck and allows malware

  34. Dave Frye-avatar

    I have no idea what the proposful of this app is for but it don't plague my phone with junk or take up my time or battery life so I like it just because

  35. Salvador Guillen-avatar

    Salvador Guillen

    2020-04-15T07:28:11.572Z

    Always makes my phone not get any calls.

  36. jeanie taylor-avatar

    Very bad service never have internet connection

  37. Hot Wheelz-avatar

    Pointless un-uninstallable built in system app

  38. Bethany Crosby-avatar

    I have no idea what this app is for and I cannot uninstall it and it's taking up space on my phone and using up my data should I keep going on I'm wasting my breath

  39. Steve Gelman-avatar

    Does nothing but waste battery, they need to get rid of this app

  40. Destiny Maxx-avatar

    Sprint Omadm not completed. Why

  41. Thomas Woods-avatar

    HI' SPRINIT MAYBE THIS MITE BE STANDER TIME TO GO HEAD AND BOOST CARRIER HUB RIGHT AWAY..APP..IS NEEDED SYSTEM RUNING ALREADY..THANK YOU FOR THE SERVICE IN THI APP.. HERE WE GO!!🤗

  42. Kina Fitzsimons-avatar

    Kina Fitzsimons

    2020-04-17T03:16:29.994Z

    What lemme guess "Sprint"? I don't have Sprint get ride of this

  43. Tarrah Smith-avatar

    Was told this helps show's what tower's are working around us

  44. Steven Styberg-avatar

    I love sprint it's one of my favorite phone companies

  45. Lisa Collins-avatar

    This is malware and is screwing up my phone but it's pre installed should be illegal.

  46. David Rodriguez-avatar

    David Rodriguez

    2020-03-27T16:00:15.495Z

    I need it because I lost my server and now and try to recoup are again my apps

  47. Patrick Clement-avatar

    Patrick Clement

    2020-03-05T20:23:39.697Z

    Do not want on my phone. Have Boost Mobile not Sprint!!!!!!

  48. Michael Kahler-avatar

    The update also re-enabled Sprint Network Data Analytics which I previously disabled. Both these services collect and aggregate your data to third party affiliates. NOTICE: Appears the majority of positive reviews comments are not even related to the Carrier Hub application itself. Sprint/T-Mobile is doing damage control to hide the negative blowback of Carrier Hub's true purpose.

  49. Gregory R Colfer-avatar

    Gregory R Colfer

    2020-04-28T20:44:34.938Z

    This is one of the worst president ever had never worked directly affect dominate my phone to the LG to go over all of my apps with the heart of a hold of Jason playlist run

  50. Donny Dawndon-avatar

    Yep it's a great "Carrier Hub" that's for sure.

  51. Jupiter Day-avatar

    It was already installed on my Access wireless phone. It was working fine until I updated it. Then everything stopped working properly. Because my Coolpad has only 4 gigabytes of memory a micro SD card is needed for the phone to function normally with other apps. Essentially making the 37 gigs a memory.after updating I couldn't update essential apps such as Google chrome, Google Assistant, YouTube, ECT. So me and my friends got started looking at the code. Surveillance capitalism is illegal CA!

  52. Shawna B-avatar

    For those that are saying they don't know what this app is for. When you scroll down, just before you get to the reviews, it says "About this app" there is a little arrow to the right of those words. Tap on it. It explains why it's there, what it does and who put it there. Sometimes you just gotta get in there and hit some arrows. Knowledge is in the arrows. 🤣

  53. amber babb-avatar

    I was not aware of this app being on my phone and I do feel that is intrusive, but i use text now for cell service and no data i use wifi to go online so I dont see how i need this but I just dony update it the last update work for android a my phone is doesnt run q it has pie so I dont think it matters if I update it. I may not trust government entities but I think tey have more sophisticated gadgets that they can see and hear everything we do whenever without an app

  54. Phone Only-avatar

    First, I'm not with Sprint. This app installed itself on my Android 8!!! Nothing works with it installed so I'm losing it. FYI: it asked me if I wanted to use the app, acted like I had a choice, yet when I selected Opt-Out it installed it anyway AND is now in My Apps in Google Play!!! I didn't install it so why would I want it on all my devices??? SPRINT MALWARE!!!

  55. Kris Davis-avatar

    This app is also to easily compromised

  56. Cheri Fromm-avatar

    Sprint installed so many apps on my phone it took up all of my available memory and deleted photos and albums on my phone. I returned to Tmobile but continue to get Carrier Hub notifications that a required app is missing. They overcharged on my bill, didn't cancel in a timely manner and charged an additional month of service on 3 canceled lines! It took hours of my time to to get the cancellation effective and the refunds due. Don't get me started on the spam calls, all 3 lines were inundated!

  57. TERESA MAINES-avatar

    Since it updated on 02/18/2020 it has been acting up microphone not working properly system stopping Gboard, camera, chrome you name it it's stopped removing update & I've reset my phone back to post update!THIS IS WHY I STOPED BUYING SPRINT SERVICE AFTER 19 YEARS OF AWFUL SERVICE!!! LORD HELP ME SPRINT I AM SCREEN SHOTING THIS & TAKING IT & MY ISSUES TO WINK NEWS TROUBLE SHOOTERS LETS SEE IF THEY CAN GET BETTER RESULTS ON THIS POOR SIGNAL DUE TO THE RIVER & THE POSITIONING OF THE TOWERS 🤪 TLM

  58. Mike Emfinger-avatar

    Have been having troubles with my umx over 12 months now,No help from customer services tech-support sending & receiving calls screen goes blank{Black} volume so low can't hardly hear it no matter where I touch screen,hit reboot & has trouble there l'm on phone no. what 9 or 11 now. T-Mobile bought Sprint 2020 maybe they will fix the ISSUES CARRIER HUB & MOBILE INSTALLER by SOFTBANK CORP. These 2 installed automatically and are connected. NOTHING BUT TROUBLES WITH PHONE SINCE.

  59. Kimmy Dawn-avatar

    My phone service and data are cutting out way too much. I know this app is probably necessary, but if it's messing with my service I'm likely to change service carriers all together!

  60. ҚØŁØГΛĐØ ҚIŁŁΞГ-avatar

    ҚØŁØГΛĐØ ҚIŁŁΞГ

    2020-03-04T14:57:41.513Z

    Many, MANY folks are ignorant on how preinstalled apps work on their phone. They think just because they own the device, they own their entire phone. That is far from true. Most preinstalled apps are there for your protection so unless you root your device, you only control a small portion of it. This app is NOT "malware", as proclaimed by the users with no IT background. This app does exactly what it's suppose to do - there is no need to fear it.

  61. Strike One-avatar

    I was able to disable this app and uninstall the updates. On my android 8, i went into this apps info, AND FROM THERE into the battery options for this app. Theres an option in there that will allow disabling. Now that it's disabled, play store (only) gives me the option to UNINSTALL the updates. Good luck!

  62. Scotts Contracting-avatar

    Scotts Contracting

    2020-03-04T12:19:09.369Z

    I did not ask or accept any sort of data use or mining this app collects, stores, and feel a refund or credit is due from Sprint. I also feel any and all information collected from Sprint through the use of this app that I did not install and was installed by the Sprint company will be eliminated from Sprints records. I reserve my rights to hold Sprint and any 3rd party involved that stored, collected, or used the data from my accounts in a court of law of my choosing. Mar 3.2020

  63. Ben Bruckstein-avatar

    Bama Phone. Assurance net, have ads blocked at hosts file. Have not updated this and associated file phone! functio s well. Dont need to update stuff that makes it easier to track. EVERYTHING goes through vpn

  64. Sherman Be-avatar

    Permissions are bloated for the claimed usage of this app

  65. Angel :p-avatar

    Didn't ask to install it, was installed anyways, and doesn't even show up on regular phone settings. Had to deep dive to see this was the root of my phone's issues. Very dissatisfied.

  66. OKAN TİKTAŞ-avatar

    without permission they installed sprint full of advertisement company

  67. Nashyda Shadowalker-avatar

    Nashyda Shadowalker

    2019-11-29T19:43:35.811Z

    Yet another app to drain my battery. Looked to see why my battery was draining faster than usual. This app was on for 21mins as a background service. Maybe it was part of the carrier tracking service so they can find the weak spots in their service (not that they'll fix them) and like other people have said it was hidden but they passed it off to google to keep updated. Which makes perfect sense. Give one of the most intrusive data mongers access to an app that tracks which cell towers you use.

  68. Sheri Vasquez-avatar

    So I guess this is why my phone shuts off for no reason. My wifi cuts out apps sometimes wont open or boots me out of a game for no reason. To me this is spyware or malware I never downloaded this and my privacy should not be invaded. 0 Stars for me !!!

  69. P Pops-avatar

    Excellent system thankyou sprint

  70. thenekkidtruth-avatar

    A Sprint app that needs to be always on which has access to my locations 24/7? Not much good can come of that. You know all those yearly privacy notices you've been getting at the first of every year? I want them to say, "here's the app we've installed, here's the exact access levels it's got to you and your data, this is a list of exactly what data it accesses, here's how we handle that data, here's how we keep your data safe, this is why this app needs to be constantly running, and whether or not this app keeps working even if your phone is powered off." Lawyer speak privacy statements are for lawyers - not the actual owners of the technology.

  71. Jessica Knudson-avatar

    Jessica Knudson

    2019-12-20T06:09:49.394Z

    This app showed up on my phone at some point... doesn't seem to do anything but annoy me. A notification repeatedly pops up saying this app has stopped working, so I choose "close" every time, and every time, nothing changes. I'd like to be rid of it. It's just taking up space and annoyingly interfering with normal use with those notifications. If it's going to continuously stop working, and isn't essential anyway, why can't I uninstall it?

  72. Biannca Noneyaz-avatar

    Biannca Noneyaz

    2020-05-06T04:16:44.695Z

    John norman needs to write more reviews or a tech book! People will learn or understand a lot more if you did! Thanks! ....since i dont have option for alternative app to do whats needed( i think), its cool.

  73. Jen McLellan-avatar

    Sucks down battery FAST. They need to fix it. Since the update installed it, I'm running out of battery by 6pm, whereas before I *NEVER* got below 50% battery.

  74. Paige Godfrey-avatar

    This is preinstalled app working with virgin n t mobile ONLY to get your info n screw you from being able to connect. Verizon only way to go. I don't even have virgin or Sprint. Stopped using Sprint 5 years ago so bad. So y it's on phone n can't uninstall??????? Can disable but still running in background. Turn in your phones. Won't uninstall. Only uninstall updates. Still watching your content. It SUCKS and once disabled data n WiFi improved

  75. Djali Cat-avatar

    Ever since I clicked uninstall (which only uninstalled updates; not the entire app) my calls have been significantly clearer. It's a huge, noticeable difference. My calls before I uninstalled the updates were hard to make out and very staticky but are now crystal clear. It's that big of a difference. I'm not sure what this app is but from what my research says, spyware can make calls less clear and kill your battery which are two problems I had.

  76. Sandra Stephens-avatar

    Sandra Stephens

    2020-03-13T15:00:41.133Z

    I'm nt sure about this stuff on my phone I still leaning how my phone works lol ok got lot of leaning to work this phone I'm new at this

  77. LORI BRAULT-avatar

    Just messes up my Android 8 phone and sucks up my Boost Mobile Data! I don't TRUST things that SELF-INSTALL themselves and have no information on what they actually do! Everyone is reviewing it as being a Sprint Malware, that you can't get rid of, once it appears on your phone.. and they're 100% correct. It says it's from Sprint for Android 10 and had'nt been preinstalled on my Boost Android 8, so what else could it possibly be? ...Other than a Dangerous MALWARE!!!

  78. Herbert Wolfe-avatar

    Installed without my permission. There is NO explanation as to what it does or why I need it It's a resource hog. Causes all kinds of problems with my texts and downloads. All my Banking apps require 2 step authentication. With this my texts show up hours to days Making using those apps on this phone virtually useless. I DO NOT RECOMMEND THIS APP. I can't unde6why a company like Sprint that has unlimited resources can't fix the problems associated with this app.

  79. Patti Frison-avatar

    I didn't download this app & after reading some of the reviews I chose to uninstall which I had to do through Google Play Store so not sure if it is actually deleted or not!!! Sneaky Sprint!! Will definitely be going back to Verizon as soon as I am able!!!

  80. Evan Barlow-avatar

    HEY! Want to turn your factory unlocked phone into a sprint-branded one? Do you want to be reminded of Sprint weasling it's way into your life? Download this and want no more! Sprint sucks, and this app proves it.

  81. Wade IdonTpay Moody-avatar

    Wade IdonTpay Moody

    2020-01-12T14:48:21.874Z

    I don't know much about this app, but it does tend to be a providing factor in sluggish and unresponsiveness on start up. I have Thankfully I have more updated devices that this app doesn't continues to pop up all on other devices used, but is there anyway that I can go about to rectifier or resolve this problem! 🤦 It a huge headache and I just want it to go away! 🤷🙏

  82. Scott Doty-Carothers-avatar

    Scott Doty-Carothers

    2020-01-26T17:10:57.491Z

    This app automatically takes my pictures from SD card an uploads them to somewhere. I have all permissions turned off and have called 6 times about them taking my personal pictures. I never signed anything to give them the right to invade my privacy in such a way. All I have gotten for 2 years is a run around. This program should be terminated immediately and be removable... Not to mention illegal on account of invassion of privacy.

  83. April Milewski-avatar

    service. On to my phone with no way to remove it. It's only purpose is to invade the privacy of the phone owner. The service sprint offers is almost nonexistent. Drop sprint asap for your own sanity. And they wont let you post a review without adding a star, so add a - - to the star

  84. Amanda Thomas-avatar

    I cant uninstall this app. I am not a sprint customer and I dont even have a phone plan. My phone has been turned off since July...This app is always running doing something that I do not understand. I am not sure if this app is good or not because its not telling me anything about what it keeps doing and sending notifications. Please help me understand. Thank you

  85. becerralino-avatar

    I haven't updated it and my device runs fine. It's a system app that used to update by itself but now it has to ask to update which means someone thought you should know it's there. I restricted all its access and my phone works fine.

  86. Gary Crowder-avatar

    Pre-installed on my phone, but I have T-mobile so it interferes with my service. It interferes with my profile update and my PRL update.

  87. Elizabeth Grady-avatar

    Elizabeth Grady

    2020-03-03T22:59:19.523Z

    Please do not update this app for ME! I have auto updates turned off, as you are well aware. I wil update what I want....thank you very much!!! I left this review 2/15/2020. How is it that it updated (2/18/2020) when I have auto updates turned off? Just noticed this today 3/03/2020. Something needs to be done because you should not be overriding what I have in place. Can't even find this app in my installed apps....why? No way to delete it or disable it. You should be paying my bill.

  88. Ed Drahos-avatar

    WARNING! -Forced install through the update. -NOT uninstallable except through a system reset. Kiss any data goodbye. -Modifies system permissions through Google play services. If you are a permission freak like I am you will have fun trying to get around it yet it is "somewhat" possible. As far as I can tell it's for the messaging system (your texts). If you don't want your phones permissions messed with, then don't install it . 🤷🏻‍♂️ Wish having to write this wasn't necessary! ☹️

  89. Shane Falll-avatar

    For 6 months,Never have mobile data.I bought 5 new phones& even switched carriers twice w/ brand new phone #'s didn't use old email accounts&even tried not adding any email account or log into wifi in case of network issue but No matter what I did to try to resolve this, this app is in all my devices and takes them all over. Can't ever call or text. This is RIDICULOUS! You don't need permission to EVERYTHING in order for me to call or text!Even if I disable one permission, my device quits worki

  90. Josh Day-avatar

    Describe my exaperience?... Bad. It never stops running claims it needs access to all my personal information including what i type. Claimin nothing will work unless it has permission and updated. Also has a habbit of making random recordings audio and video Infact it has gottin to the point my phones batter runs dead in minutes as to where I "Have to" put tape over my camera so my phone wont die regardless of use. But tape over camera has fixed this issue entirely looks like you peeping on my d

  91. Mark Archuleta-avatar

    This app has been redeveloped by some jackass developer that has inserted the Trojan horse virus on to it so please if anyone at Google play can read this REMOVE this app as well as the SPRINT LAUNCHER app for it too has the Trojan horse virus added

  92. Tammy Castellano-avatar

    Tammy Castellano

    2020-01-03T18:54:19.150Z

    Spyware!! This is the 2nd spyware app I have seen on my phone that I did not download. Google is spying our cell phones. My phone is a complete mess! Can't answer calls and texting and internet are totally screwed up! I uninstalled but it's still on my phone! Spyware!

  93. Sista Peace-avatar

    I never downloaded this and ever since its been on my phone i have been having other items downloaded on my phone and problems with errors and phone data & connections and internet functions and things coming up i don't ask for.

  94. Richard Smith-avatar

    It was a easy change over

  95. Joe Shirk-avatar

    Can't uninstall, escalates permission with every update. No doubt violates privacy. Soon it will become ransomeware.

  96. Kevin Havens W9JYD-avatar

    Kevin Havens W9JYD

    2019-11-27T23:53:54.971Z

    Sprint... your description is vague. I reported this app to Google as 'harmful to device/data.' Please, Sprint, if this app is necessary... SAY SO. Otherwise, I request users to tap the 3-dot menu, tap 'Flag as inappropriate', tap 'Harmful...', write 'Spyware' and tap SUBMIT.

  97. Brittany Anderson-avatar

    Brittany Anderson

    2020-02-19T14:15:18.960Z

    Don't know where this came from I was also checking for updates and boom there it was. Not sure what it does. But it takes my data and drains my battery.

  98. David C.-avatar

    This app is like an invasive cancer. Also, I uninstall it and it comes back within a day or two at most. Spyware from the nwo

  99. jr conklin-avatar

    Curses on it, as my late father would say. I switched carriers, don't need it, don't want it but it won't clear out. I despise unnecessary detritus in my fone.

  100. Im Clearing It-avatar

    Unable to uninstall, unable to disable, wastes battery on my free Medicaid/Medicare UMX phone, causes lag and makes the touch non responsive at times, ONLY happens AFTER Google Play updates this P.O.S. and NO MATTER HOW MANY TIMES I HAVE FACTORY RESET, IT STILL FORCES ITSELF TO UPDATE, EVEN WHEN AUTOMATIC UPDATES ARE DISABLED