CA Service Point

The official mobile app for CA Service Point.

CA Inc. · com.ca.casmmobileapp

5.0 out of 5 (1 rating) 1K+ downloads v1.8.0 82 MB Android 6.0+ PEGI 3 · Everyone

Download APK 82 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v1.8.0 (25)
Updated: Apr 23, 2026 (6 months ago)
APK size: 82 MB
Requires: Android 6.0+ (API 23)
CPU support: x86 32-bit, x86 64-bit, ARM (legacy), ARM 32-bit, ARM 64-bit
Graphics: OpenGL ES 2.0+
Category: Business (app)
Listed since: Jul 21, 2021 (at least)
Permissions: 16 (5 sensitive)
Website: ca.com
Developer contact: [email protected]
Privacy: Developer's privacy policy

About this APK

CA Service Point is an app by CA Inc. in the Business category, listed since at least July 2021. It includes native code for x86 32-bit, x86 64-bit, ARM (legacy), ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 1.7.2, the APK grew from 59.5 MB to 82 MB. It asks for 16 permissions, 5 of them sensitive, including precise location, camera and record audio. Compared with version 1.7.2, it adds 6 new permissions (“Read shared storage”, “Run at startup”, “Run foreground services” and 3 more) and drops 1 (“Modify shared storage”).

What's new in v1.8.0

CA Service Point is now enhanced to login using Siteminder SSO and also contains defect fixes

Description

From the listing uploaded by “appupdater”.

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 and 17.3 release of CA Service Management. With CA Service Point mobile app, you can: . Use natural language to report an issue, anywhere anytime . Receive context-based suggestions . Manage tickets, including adding comments and modifying and closing tickets . Track ongoing activity . View, download and add attachments . Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service. . Call your Service Desk with a single click via the auto dialer

Version history

2 versions are listed, going back to v1.7.2.

v1.8.0 LATEST Apr 23, 2026 82 MB TRUSTED v1.7.2 May 19, 2024 59.5 MB TRUSTED

All 2 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Apr 23, 2026.
Certificate issued to “CA Inc” This is the certificate of the Google Play version.
Same certificate as the other version checked

Store checks and file details

Developer signature verified Apr 23, 2026
Validated against Google Play Apr 23, 2026
Signed byCN=CA Technologies, OU=ITSM, O=CA Inc, L=Islandia, ST=NY, C=US
Signing certificate (SHA-1)12:38:38:56:AE:38:84:C9:59:D5:5D:C1:C2:0A:B6:37:DA:64:D4:CD
File MD58c8a500ec6539d7b2cf5bd02257265ad
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (1 other version compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (16)

CA Service Point requests 16 permissions, 5 of them sensitive.

Approximate location Sensitive android.permission.ACCESS_COARSE_LOCATION
Camera Sensitive android.permission.CAMERA
Precise location Sensitive android.permission.ACCESS_FINE_LOCATION
Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Full network access android.permission.INTERNET
Google Play license check com.android.vending.CHECK_LICENSE
Prevent the device from sleeping android.permission.WAKE_LOCK
Run at startup android.permission.RECEIVE_BOOT_COMPLETED
Run foreground services android.permission.FOREGROUND_SERVICE
Use biometric hardware android.permission.USE_BIOMETRIC
Use fingerprint hardware android.permission.USE_FINGERPRINT
View Wi-Fi connections android.permission.ACCESS_WIFI_STATE
View network connections android.permission.ACCESS_NETWORK_STATE
Write media images android.permission.WRITE_MEDIA_IMAGES
Write media visual user selected android.permission.WRITE_MEDIA_VISUAL_USER_SELECTED

Required hardware & features

Basic touch input android.hardware.faketouch
Location android.hardware.location
Microphone android.hardware.microphone
Portrait screen android.hardware.screen.portrait
Wi-Fi android.hardware.wifi

CA Service Point APK: questions and answers

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the CA Service Point APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the other version checked. After downloading, check that the file's MD5 is 8c8a500ec6539d7b2cf5bd02257265ad.