BeyondTrust Rep Console
Remotely view a customer’s or employee’s screen and control their computer.
Bomgar Corporation · com.bomgar.thinrep.android
UpdatedJun 13, 2024
PublishedJun 9, 2023
Packagecom.bomgar.thinrep.android
MD540f70f6ffa3e50250e02f1c585fa3f96
SHA1 (signer)82:85:71:1D:43:F7:F7:77:A2:D7:F2:58:AB:34:3C:FA:C8:C2:CF:D0
Signed byCN=Android, OU=Development, O=Bomgar Corporation, L=Ridgeland, ST=Mississippi, C=US
Architecturesx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Websitehttp://www.bomgar.com/
Contact[email protected]
Privacy policyView
What's new
Bug fixes.
Description
With the BeyondTrust Android Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an Android device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust Android Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 15.2.1 or above, that have trusted CA-signed certificates.
• Initiate a remote support session from an Android device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust Android Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 15.2.1 or above, that have trusted CA-signed certificates.
Required features
- Faketouch android.hardware.faketouch
Permissions (8)
BeyondTrust Rep Console requests the following Android permissions:
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Authenticate Accounts android.permission.AUTHENTICATE_ACCOUNTS
- Foreground Service android.permission.FOREGROUND_SERVICE
- Get Accounts android.permission.GET_ACCOUNTS
- Internet android.permission.INTERNET
- Manage Accounts android.permission.MANAGE_ACCOUNTS
- Read External Storage android.permission.READ_EXTERNAL_STORAGE
- Use Credentials android.permission.USE_CREDENTIALS
