UpdatedMar 25, 2026
PublishedFeb 17, 2021
Packagecom.atera.ateramobileapp
MD55f8ea9a120ca8fc0fa5bcd934914538e
SHA1 (signer)B3:11:C9:1E:E8:82:89:ED:2A:98:25:3D:15:73:43:B6:67:2B:AA:10
Signed byCN=Android, OU=Android, O=Google Inc., L=Mountain View, ST=California, C=US
Architecturesx86, x86-64, armeabi-v7a, arm64-v8a
Malware scanTRUSTED
Websitehttps://www.atera.com
Contact[email protected]
Privacy policyView
What's new
Fix: Resolved an issue where long text in the comment box would disappear when creating or adding a comment on the ticket page.
Fix: Resolved an issue where ticket status was not correctly read on first load, affecting closed/resolved states.
Fix: Resolved an edge-to-edge layout issue
Fix: Resolved an issue where ticket status was not correctly read on first load, affecting closed/resolved states.
Fix: Resolved an edge-to-edge layout issue
Description
Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more.
Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Required features
- Faketouch android.hardware.faketouch
- Microphone android.hardware.microphone
- Screen Portrait android.hardware.screen.portrait
Permissions (21)
Atera requests the following Android permissions:
- Access Adservices Ad Id android.permission.ACCESS_ADSERVICES_AD_ID
- Access Adservices Attribution android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Call Phone android.permission.CALL_PHONE
- Camera android.permission.CAMERA
- Foreground Service android.permission.FOREGROUND_SERVICE
- Foreground Service Data Sync android.permission.FOREGROUND_SERVICE_DATA_SYNC
- Internet android.permission.INTERNET
- Manage Documents android.permission.MANAGE_DOCUMENTS
- Post Notifications android.permission.POST_NOTIFICATIONS
- Read Media Images android.permission.READ_MEDIA_IMAGES
- Read Media Video android.permission.READ_MEDIA_VIDEO
- Read Phone State android.permission.READ_PHONE_STATE
- Read User Dictionary android.permission.READ_USER_DICTIONARY
- Receive Boot Completed android.permission.RECEIVE_BOOT_COMPLETED
- Record Audio android.permission.RECORD_AUDIO
- Wake Lock android.permission.WAKE_LOCK
- Com Atera Ateramobileapp Dynamic Receiver Not Exported Permission com.atera.ateramobileapp.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- C2dm Permission Receive com.google.android.c2dm.permission.RECEIVE
- Finsky Permission Bind Get Install Referrer Service com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Gms Permission Ad Id com.google.android.gms.permission.AD_ID
