Appalachian Power
Pay your bill, report an outage & more with the Appalachian Power mobile app
American Electric Power · com.aep.customerapp.apco
UpdatedMar 27, 2026
PublishedDec 7, 2022
Packagecom.aep.customerapp.apco
MD57453f2df8c0232f1adca318aae780dac
SHA1 (signer)84:11:0F:21:01:F2:4F:9B:BE:F9:01:46:7D:F3:3E:BD:A6:9B:E2:F0
Signed byCN=Jared Utley, OU=Customer, O=American Electric Power, L=Columbus, ST=Ohio, C=US
Malware scanTRUSTED
Websitehttps://AppalachianPower.com
Contact[email protected]
Privacy policyView
What's new
This release includes improvements to persistent login.
Description
Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
*Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
*Logging into the Appalachian Power app requires an active account that is registered online at AppalachianPower.com
Required features
- Faketouch android.hardware.faketouch
- Location android.hardware.location
- Screen Portrait android.hardware.screen.portrait
Permissions (16)
Appalachian Power requests the following Android permissions:
- Access Adservices Ad Id android.permission.ACCESS_ADSERVICES_AD_ID
- Access Adservices Attribution android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- Access Coarse Location android.permission.ACCESS_COARSE_LOCATION
- Access Network State android.permission.ACCESS_NETWORK_STATE
- Camera android.permission.CAMERA
- Flashlight android.permission.FLASHLIGHT
- Foreground Service android.permission.FOREGROUND_SERVICE
- Internet android.permission.INTERNET
- Receive Boot Completed android.permission.RECEIVE_BOOT_COMPLETED
- Use Fingerprint android.permission.USE_FINGERPRINT
- Vibrate android.permission.VIBRATE
- Wake Lock android.permission.WAKE_LOCK
- Write External Storage android.permission.WRITE_EXTERNAL_STORAGE
- Com Aep Customerapp Apco Dynamic Receiver Not Exported Permission com.aep.customerapp.apco.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION
- Finsky Permission Bind Get Install Referrer Service com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
- Gms Permission Ad Id com.google.android.gms.permission.AD_ID
