ANEEL Consumidor

Official App of Aneel for complaints, suggestions, compliments and complaints.

Governo do Brasil · br.gov.aneel.ouvidoria

Not rated yet 100K+ downloads v1.4.13 11.9 MB Android 8.0+ PEGI 3 · Everyone

Download APK 11.9 MB All versions

Signature matches the Google Play version Details

At a glance

Latest version: v1.4.13 (1041305)
Updated: Sep 4, 2025 (1 year ago)
APK size: 11.9 MB
Requires: Android 8.0+ (API 26)
CPU support: x86 32-bit, x86 64-bit, ARM (legacy), ARM 32-bit, ARM 64-bit
Category: Tools (app)
Listed since: Oct 28, 2022 (at least)
Permissions: 7 (5 sensitive)
Website: aneel.gov.br
Developer contact: [email protected]

About this APK

ANEEL Consumidor is an app by Governo do Brasil in the Tools category, listed since at least October 2022. It includes native code for x86 32-bit, x86 64-bit, ARM (legacy), ARM 32-bit and ARM 64-bit, so it runs on practically every phone.

Since version 1.4.4, the APK grew from 6.3 MB to 11.9 MB and the minimum Android version rose from 5.0 to 8.0. It asks for 7 permissions, 5 of them sensitive, including camera, record audio and read media images. Compared with version 1.4.12, it adds 3 new permissions: “Camera”, “Read media images” and “Record audio”.

What's new in v1.4.13

-Ajuste relacionado a abertura da câmera para anexar fotos nas solicitações. -Atualização do horário de atendimento do call center 167.

Description

From the listing uploaded by “appupdater”.

ANEEL Consumer If you had a problem with an electricity company, in this app you can: - Register a complaint about a company to the National Electric Energy Agency (ANEEL); - Monitor responses to registered complaints; - Check information on electricity tariffs, consumer rights and duties; - Check the assessment of the electricity company with ANEEL; - Make suggestions, compliments and complaints. Before filing a complaint with ANEEL, try to resolve the problem with the energy company. If the problem is not resolved, write down the company's service protocol. This information will be requested when registering a complaint with ANEEL. ANEEL will analyze the complaint and send it to the energy company for clarification and solution of the problem. The application was developed for consumers in Brazil. For users who are outside of Brazil and who happen to have the app installed on their mobile device, we inform you that access to this application, as well as the links contained therein, must occur through a VPN (virtual private network), a technology that protects and encrypts data transmitted over the internet. We recommend using a reliable VPN to ensure the security of your information. the VPN must be connected to a server in Brazil.

Version history

4 versions are listed, going back to v1.4.4. Since v1.4.9 it requires Android 8.0+.

v1.4.13 LATEST Sep 4, 2025 11.9 MB TRUSTED v1.4.12 Sep 24, 2024 8.6 MB TRUSTED v1.4.9 Feb 13, 2024 8.6 MB TRUSTED v1.4.4 Jan 9, 2023 6.3 MB TRUSTED

All 4 versions

Security & authenticity

Security rating: Trusted

Signing certificate

Signature matches the Google Play version Checked by the source store on Sep 4, 2025.
Certificate issued to “Capgemini” This is the certificate of the Google Play version.
Same certificate as the 3 other versions checked

Store checks and file details

Developer signature verified Sep 4, 2025
Validated against Google Play Sep 4, 2025
Signed byCN=Jackson Naz?rio Salvador Guimar?es, OU=ANEEL, O=Capgemini, L=Brasilia, ST=Distrito Federal, C=BR
Signing certificate (SHA-1)3C:BD:E8:7A:CD:76:3D:E0:D7:A4:1E:25:AA:45:3B:AD:14:FE:BD:B9
File MD53a3ad3df278e439a8df694d05562369e
Uploaded by “appupdater” Gold tier · 117,810 followers · uploading since 2020

Scans and ratings come from the source store; the certificate comparisons are AAPKs's own, made from the files' published signatures (3 other versions compared). AAPKs doesn't scan files itself — compare the MD5 and signer after downloading.

Permissions (7)

ANEEL Consumidor requests 7 permissions, 5 of them sensitive.

Camera Sensitive android.permission.CAMERA
Modify shared storage Sensitive android.permission.WRITE_EXTERNAL_STORAGE
Read media images Sensitive android.permission.READ_MEDIA_IMAGES
Read shared storage Sensitive android.permission.READ_EXTERNAL_STORAGE
Record audio (microphone) Sensitive android.permission.RECORD_AUDIO
Full network access android.permission.INTERNET
View network connections android.permission.ACCESS_NETWORK_STATE

Required hardware & features

Basic touch input android.hardware.faketouch
Microphone android.hardware.microphone
Portrait screen android.hardware.screen.portrait

ANEEL Consumidor APK: questions and answers

Is there a version of ANEEL Consumidor for older Android phones?

The current version needs Android 8.0 or later. Version 1.4.4 is the newest listed build that installs on Android 5.0 and later. It is an old build: apps that rely on online services may no longer connect when they are this old. Get version 1.4.4 · All versions

Can I install this APK over the version I already have?

Yes, if your installed copy is older. It is signed like the Google Play version, so Android installs it as an update and keeps your data.

Is the ANEEL Consumidor APK safe?

No one can promise that a file is safe, but some things can be checked. The source store rates this file Trusted. Its signature matches the Google Play version. It is signed with the same certificate as the 3 other versions checked. After downloading, check that the file's MD5 is 3a3ad3df278e439a8df694d05562369e.