Yelp for Business Owners APK

Version 20.36.0-21203619 - com.yelp.android.biz
Last updated: Fri, 25 Sep 2020 6:01:14 UTC
yelp,android,business:

Yelp for Business Owners apk

APP Information

Download Version 20.36.0-21203619 (21203619)
Apk Size33.75 MB
App DeveloperYelp, Inc
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.yelp.android.biz.apk
MD53024e8769e0d7750a0e156d2bea496a6
Rate5
Website https://biz.yelp.com/

Download Yelp for Business Owners 20.36.0-21203619 APK

App Description

Yelp for Business Owners is yelp,android,business, content rating is Everyone (PEGI-3). This app is rated 5 by 2 users who are using this app. To know more about the company/developer, visit Yelp, Inc website who developed it. com.yelp.android.biz.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 20.36.0-21203619 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 840+ times on store. You can also download com.yelp.android.biz APK and run it with the popular Android Emulators.

Millions of people turn to Yelp every day to make spending decisions. Yelp provides a free suite of tools to showcase your business and connect you to the Yelp community. The Yelp for Business Owners app allows you to view important business analytics and connect with customers, including those who have written reviews for your business. This app puts the power of Yelp’s tools right in your pocket!

NOTE: This app is for business owners to manage their Yelp business pages. If you’re looking for the Yelp app that will help you discover great local businesses, go to https://play.google.com/store/apps/details?id=com.yelp.android

Use Yelp for Business Owners to:
• Track visitor engagement and customer leads from your Yelp Business Page.
• Respond to reviews with a private message or public comment.
• Respond to customer inquiries and messages.
• Upload and manage photos for your business.
• View reports on ad clicks from Yelp users (advertisers only)
• Report reviews and messages.

To get started, download the app and sign in with your business user credentials. If you haven’t yet claimed your business on Yelp, go to biz.yelp.com, and follow the steps to find your business and create your business user account.
 

App ChangeLog

  • Minor updates and improvements, making Yelp better for you one release at a time.

App Screens

Yelp for Business Owners App Screen 1Yelp for Business Owners App Screen 2Yelp for Business Owners App Screen 3Yelp for Business Owners App Screen 4Yelp for Business Owners App Screen 5Yelp for Business Owners App Screen 6Yelp for Business Owners App Screen 7Yelp for Business Owners App Screen 8

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.INTERNET
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.yelp.android.biz.permission.C2D_MESSAGE
android.hardware.faketouch
android.hardware.location
android.hardware.screen.portrait
android.hardware.wifi
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. O Li-avatar

    O Li

    2020-02-26T19:29:39.607Z

    Seems app almost working as should - no way to mark all items in inbox as "read". It would be good to add option to be able sign in with multiple accounts. We have 2 businesses and 2 accounts with Yelp, it would be nice to use them same time. Another suggestion, implement custom templates for customer respond. For example, we have about 12-15 standard responses, it would be nice to be able to insert them by keyword, or selection. Thank you.

  2. Frank Anthony-avatar

    Frank Anthony

    2020-04-17T15:34:32.664Z

    So far it's been a great tool for me and clients moving to town and past clients that wanted to find me

  3. corey youngren-avatar

    corey youngren

    2020-02-24T14:40:21.979Z

    I love the app but don't like how they randomly take down 5 star reviews always conveniently after you just tell them you don't want to upgrade your service. They deny it however Everytime right after a phone call from their sales department, we watch out 5 star reviews start to dwindle. They really have you in a grip that you can not do anything about.

  4. Azim AZ landscaping and snow removal inc-avatar

    Azim AZ landscaping and snow removal inc

    2020-03-26T03:10:08.863Z

    Would been nicer if cheaper monthly like Google. Would been much better with competitor. Cancelation anytime like Google. Just do some change around and similar pricing monthly charge a bit cheaper be very good. Keep up good work. Loved it

  5. Tarran Merrill-avatar

    Tarran Merrill

    2020-04-26T17:21:12.203Z

    Great, user friendly and you can call for customer service questions

  6. Pashenka Zellner-avatar

    Pashenka Zellner

    2020-05-06T18:41:35.873Z

    Absolutely an unnecessary nightmare. I've never seen such incompetence. I gave them good verifiable information on my business and they made a complete mess of it. Their finished result was the wrong email address, the wrong state, the wrong phone number. How do I verify a number that is not my number? How do I verify an email that is not my email address. Don't be a fool and expect these people to get anything right. Paul Zellner Blue Silver Mines "it's all 4 the kids"

  7. Victor Ciuricov-avatar

    Victor Ciuricov

    2020-04-30T03:02:38.319Z

    Very convenient and much more advanced than Google app

  8. Alan Samii-avatar

    Alan Samii

    2020-03-20T01:23:05.225Z

    Its easy and no hassle, I hope I won't have any problems, I'm optomistic that it will work, but I don't know until it does.

  9. v g-avatar

    v g

    2020-05-04T18:37:35.514Z

    Bad application and terrible search engine for business owners.!

  10. EDGAR GONZALEZ-avatar

    EDGAR GONZALEZ

    2020-05-01T19:47:14.839Z

    Exceptional app!!! Never have issues!

  11. Budi Abd Rahman-avatar

    Budi Abd Rahman

    2020-04-19T23:26:13.313Z

    I got some quality leads from Yelp. Prospects that searched pest control services through Yelp were really having pest problems that need prompt treatment. In my country people don't usually give star rating unless told to do so, which Yelp discourage. I wish there is a feature or mechanism for Yelp to encourage customers to rate services.

  12. C G-avatar

    C G

    2020-05-01T09:50:03.996Z

    Many legitimate reviews hidden due to "algorithm." Weekly fluctuations of 5-15 reviews will show or be hidden without notice.

  13. nathan springhart-avatar

    nathan springhart

    2020-04-22T17:05:16.160Z

    Great leads for little to no cost

  14. MarkG353-avatar

    MarkG353

    2020-05-06T14:52:31.875Z

    Works fine but over 90% of the enquiries I receive are for products and services that we do not provide.

  15. Windy Chamlies-avatar

    Windy Chamlies

    2020-03-31T03:27:16.826Z

    Everytime i try to set it up then i get to the section asking to choose catagory businessis related to and it wont allow me to choose nor will it accept anything I type.

  16. Robert Ringer-avatar

    Robert Ringer

    2020-02-21T15:49:11.574Z

    Error message: user not authorized to access of use...? Whole trying to open a message or reply Thanks

  17. Jazzroz-avatar

    Jazzroz

    2020-02-21T04:11:39.518Z

    Can't remove a credit card, can't view billing from the App

  18. drew myles-avatar

    drew myles

    2020-02-12T17:54:53.321Z

    We have been having trouble communicating through the app with our customers for a month now and it's causing us to lose business amongst other issues. Sine we are paying you guys, we would like to know what seems to be the problem with the app? It's very rare that we don't receive 10 - 20 error messages. This has become highly annoying and frustrating.

  19. david weinstein-avatar

    david weinstein

    2020-03-02T23:29:55.437Z

    Before it was buggie then they have fixed it up .

  20. james mcnutt-avatar

    james mcnutt

    2020-02-07T21:37:05.132Z

    By far the very worst thing to use to try to advertise your business with. You will get Bill's for ads you didn't approve and the customer service and/or support is completely useless. $400 bill in one month for absolutely nothing. You are better served using any of the other advertising apps compared to this one

  21. Vanessa Coley-avatar

    Vanessa Coley

    2020-02-24T16:15:49.818Z

    I would say the leads are very good for the most part. The biggest downfall about advertising with Yelp is you will have multiple 5 Star reviews that they will Blacklist and won't give you credit for even though they're actually valid reviews. For business owners like myself reviews are a HUGE part of our businesd. I also wouldnt suggest keeping a main credit card or debit card on file they have hit my accounts multiple times without reason and refused to refund.

  22. Justin Young-avatar

    Justin Young

    2019-12-06T03:39:15.887Z

    This is actually the only time I have given such a low score not only is the app full of bugs, almost all the changes I make to my 2 businesses fail. You even seem to allow anyone to add a new business without any verification process unlike Google maps and Bing places this allowed a competitor to add the building next to there as our office so people looking for us would find them and not us.

  23. Eric Douglas-avatar

    Eric Douglas

    2020-03-03T13:41:07.224Z

    Nice layout and works well.

  24. Melissa Robles-avatar

    Melissa Robles

    2020-03-28T07:10:51.381Z

    It dose not bring a lot of work have not got hired yet by yelp lookers , but the app its self is pretty awsome

  25. Patricia Trostel-avatar

    Patricia Trostel

    2020-03-19T20:07:37.672Z

    The app is great. Has generated business.

  26. Mystical Wisdom-avatar

    Mystical Wisdom

    2020-01-07T14:01:21.183Z

    Have uninstall and reinstall everytime I add a new photo or update information otherwise updates don't post or show. Plus Yelp continues to call and email me after several times telling them to take me off of their calling list. I give 2 stars for the free listing. Yelp is very limited. I wanted my business removed from their listing and I'm told that its on there for ever. Yelp has so bugs and stipulations that it's not worth the headache.

  27. Jerry Desales-avatar

    Jerry Desales

    2020-03-13T15:18:17.659Z

    It is so complicated to change a picture

  28. IanShoeShine Gerald-avatar

    IanShoeShine Gerald

    2019-11-22T00:24:51.341Z

    This app is frustrating. I own the business and cant change anything. Especially being the new owner of the business and had nothing to do with the old. Old logo I cant replace and old prices on old pictures I cant remove.

  29. Jeff Yu-avatar

    Jeff Yu

    2019-12-10T16:34:22.860Z

    Making it so difficult compares to Google reviews, really a hassle for business owners. I shouldn't have to add a profile photo, be prompted every time to be nice to customers when leaving a review (as if we wouldn't be). Just going to stop bothering with this

  30. jeremy Crosby-avatar

    jeremy Crosby

    2019-12-18T15:52:59.834Z

    The review page and inbox does not rotate when in landscape on a tablet. this is very frustrating when i only use my tablet in landscape mode as it is connested to a keyboard in a case. please fix. thank you.

  31. James Stephens-avatar

    James Stephens

    2020-04-18T19:08:03.457Z

    Great way to be seen by customers

  32. John Doe-avatar

    John Doe

    2020-01-12T19:41:06.593Z

    Constant crashing when the app is opened. Trying to manage an online presence that includes yelp is truly frustrating when their app doesnt even regularly work.

  33. alfredo arriaga-avatar

    alfredo arriaga

    2020-03-25T15:28:01.119Z

    Useless, I just waist my money ,never connect with costumers

  34. Tyler Pratt-avatar

    Tyler Pratt

    2020-02-12T21:17:30.871Z

    Great app. They make it very simple for business owners

  35. Art Bars-avatar

    Art Bars

    2020-04-11T22:02:03.818Z

    If you want to develop a business, download YELP. Great App 👌

  36. John Kruger-avatar

    John Kruger

    2020-01-17T15:01:29.555Z

    Good! No problems, easy to understand and navigate.

  37. Brandon Blake-avatar

    Brandon Blake

    2020-02-08T14:24:05.767Z

    Best app to have if you own a buisness. Better than homeadvisor!!!

  38. Silvano Valdez-avatar

    Silvano Valdez

    2020-04-09T16:00:32.144Z

    Spam calls about ads

  39. Christian Herman-avatar

    Christian Herman

    2020-03-09T18:58:53.779Z

    Nice and easy to use.

  40. Jason Soler-avatar

    Jason Soler

    2020-01-24T12:31:14.294Z

    Expensive and doesn't get you many customers. If they just click your add accidentally once they charge you.

  41. Jason Morin-avatar

    Jason Morin

    2020-01-23T17:02:03.284Z

    Avoid this app, and Yelp in general like the plague. You will get spammed like you wouldn't believe. Bunch of junk phishing messages that don't pertain to your company. If you no longer want use they're services, they will make you pay to remove your company. This is Extortion! Do yourself a favor and steer clear of this company. Don't even use it for reviews in your everyday life. Put this company out of business!

  42. ??-avatar

    ??

    2020-01-02T03:19:45.551Z

    Please don't let these people talk you into paying them in order to direct traffic onto your page. They not only failed to deliver what they promised to do, and to add insult to injury they billed my credit card two days after I agreed to try the upgrade, even though the representative stated they would not. They are the lowest of the low. If they call you, hang up your phone. Every word out of their mouths are lies. I wish I could've written this review without giving them a single star!

  43. Richard Crossley-avatar

    Richard Crossley

    2019-12-25T23:36:00.511Z

    Keep getting asked for quotes and I business app will not show message for me to reply too.

  44. creeper and mike-avatar

    creeper and mike

    2020-02-14T15:19:01.203Z

    Great!! Works well, and is easy to use.

  45. Plumbing Plus-avatar

    Plumbing Plus

    2020-04-22T14:49:35.470Z

    Has improved my acquiring of clients.

  46. Stephanie Shea-avatar

    Stephanie Shea

    2020-04-15T18:15:22.994Z

    Yelp is a scam! Fake clicks on profile, fake messages just so they can charge you! They remove 5 star ratings because they don't feel it's helpful! Charged me almost $1,000 for nothing! Didn't gain no new customers and when I or anyone else searched my business it wouldn't even show up like it was supposed to! To make it worse they took my very last money I had in my bank account during this horrific time! I am without work no income coming in and have 6 kids! Yelp is heartless and a scam!

  47. Brian McDonnell-avatar

    Brian McDonnell

    2020-02-29T08:28:08.320Z

    Very easy to use

  48. JJJ Window Tint-avatar

    JJJ Window Tint

    2020-04-28T23:36:56.210Z

    If I could, I'd give - 5 stars. It's the worst app by far to build a reputation for any company. Obviously, now I understand why Google has been with us since I have memory instead of this money hungry corporation. I don't recommend this path to anyone. Otherwise you'll feel frustration when you'll realize that your reviews start to disappear after your hard work.

  49. jason bell-avatar

    jason bell

    2020-02-05T16:53:47.229Z

    Does not work with business owners at all will not remove fake reviews.. Along with the super rude customer service and all the spam phone calls I'm so happy this platform is dying out...

  50. Jason Benson-avatar

    Jason Benson

    2020-01-15T09:17:14.709Z

    So far, so good. Likening the app and interface...👍

  51. Molinda Av-avatar

    Molinda Av

    2020-01-10T21:51:48.454Z

    Cannot upload profile picture or respond to reviews

  52. Lindsay D.-avatar

    Lindsay D.

    2020-04-24T18:26:06.197Z

    Yelp is a scam. They do, in fact, have the ability to change which reviews are approved. They moved all my unrecommended reviews to recommended after I paid $300 for marketing and returned them when I cancelled my account. Check out the Yelp page on the BBB website, they've posted a warning at the top. Read the complaints, they're like mine. They rip off small bus. owners using reviews and I cant remove my bus. page :o

  53. Gerardo Arreguin-avatar

    Gerardo Arreguin

    2020-04-24T22:00:08.700Z

    Yelp allows anyone for any reason to leave reviews no matter how negative and FALSE it might be. Even with documentation and any other information that would negate the false accusations they don't care much to help the contractor. But they do love taking your money when you're buying lead services. Would never spend a dime with them again. If you're a contractor save your money. Use Thumbtack, Facebook business, Google business.

  54. Brandon Knoepfle-avatar

    Brandon Knoepfle

    2020-02-09T06:18:49.702Z

    Uninstalled. Messaging feature is terrible. Got tons of spam messages. Flagged and blocked users but still kept getting constant notifications. Drained my battery.

  55. John Deere-avatar

    John Deere

    2020-04-16T14:38:48.448Z

    Yelp started out to be a decent idea but now they are like big bullies and only show reviews they want to. They claim it's under everybody's best interest when dozens and dozens of good reviews are not shown to the public from people that have a huge amount of reviews posted, yet they're posts don't get to be shown because Big Brother "Yelp" has chosen not to show them. Their sales persons change as often as the weather and are super pushy. Run to Google instead. Yelp is old news.

  56. K M-avatar

    K M

    2020-04-10T08:11:40.804Z

    Not happy with this company AT ALL! They had someone call me to try pay per click advertising to increase my business, after 1 week there was NO noticable increase so I cancelled it, can't pay if you're not making money right? I thought there was a trial but was WRONG! THEY WIPED OUT MY CHECKING ACCOUNT leaving me with $12 and change during State shutdown 😡 SERIOUSLY?

  57. IamAE Ratchanan-avatar

    IamAE Ratchanan

    2020-03-04T16:27:37.120Z

    This is too scamming. Yelp will call you for offer free promotion but they will charge you for service providers $187.55 without telling you. And then when you wanna cancel it. You have to pay another service provider again.

  58. jeff sudberry-avatar

    jeff sudberry

    2020-05-05T01:11:02.915Z

    Total waste of my time and money. I was only on the site for a couple of months. And mot once got a customer or any type of notice from yelp. I would recommend you use homeadvisor instead. I switched to them. And i instantly had calls. Granite i paid for leads and services but for your bottom dollar homeadvisor is your best bet.

  59. Lindsey Mitchell-avatar

    Lindsey Mitchell

    2020-05-05T03:34:50.113Z

    The worse site to be listed on persistent on you paying for leads and i got a bad review and explained to them the review was personal against me and was not an acual job we did and i can provided proof yet they refused to remove it i was put on here by a customer and didnt even have an account with them and was recieving messages that i didnt even know about. They wont put my 5 star reviews up acording to them they are not recommended. I feel like they are all about the money on here.

  60. FlushingBeautyQueen Cross-avatar

    FlushingBeautyQueen Cross

    2020-04-09T23:03:25.948Z

    Used yelp since beginning. It was so liberating to go complaint about businesses who didnt care for you and rant about the amazing ones not known about. I used it all the times as a user, events RSVP or description link. Fir restaurant searches and promo. I really was digging it. Hope it stay true to it's great setting.

  61. Carlo DeVito-avatar

    Carlo DeVito

    2019-11-26T00:20:08.415Z

    Excellent application for your business 👍 please don't make any new improvements that kill this app it's fine the way it is lol

  62. Barry Hawker-avatar

    Barry Hawker

    2019-03-17T15:37:38.673Z

    For 3+ months now it has been impossible to communicate with customers requesting a quote. When we try to "Request more info" the app freezes. I have been in contact with support (sent screenshot, logs, etc.) with no luck correcting the problem. It apoears that only Android devices are affected. We are able to use the app with an iPad or on a laptop. Come on guys lets get our act together. You claim to be on the cutting edge of technology. Time to show a little love to us Android users.

  63. Robert Satterfield-avatar

    Robert Satterfield

    2019-04-02T17:44:51.925Z

    0 Stars! Extremely dissatisfied. I understand this is an ad service and not guaranteed, however I have only had this service for a couple of weeks and have received not one call from a legitimate person. I have had calls from machines/telemarketers that coinicde with the activity shown on my account and was charged for that activity. This service has done nothing but cost me money with no return and yelp's response is simply 'oh well, nothing we can do about that, so sorry'. Avoid at all costs!

  64. Rahim R-avatar

    Rahim R

    2020-02-12T13:41:02.749Z

    yelp biz app manual says hit sidebar to access deals. its not listed there so i cant remove my yelp deal. they are sneaky

  65. Steven Church-avatar

    Steven Church

    2020-01-30T00:47:50.760Z

    Easy to set up and use, had to call to be put on a do not call list for sales, otherwise it would be 5 stars. The app has everything you need to manage your page.

  66. Virginia Travale-avatar

    Virginia Travale

    2020-03-05T21:22:41.495Z

    This is a RIP off! No customer service when needed. Charging me for full month only ran it for 15 days. There charging me for 30 days. No assistants

  67. Nadine Seiler-avatar

    Nadine Seiler

    2019-06-18T11:31:17.108Z

    I have not been getting app notifications, from Yelp, for months. I have gone in, through the app AND desktop, and toggled the preferences, and I even uninstalled/reinstalled the app, but it's still an issue. Needless to say, customers contact me, and unless I manually check my app and/or email messages, the lead stays there, sometimes - for days (according to what's going on, in my life); it's beyond frustrating. Also, it's been over 4 yrs, and I've not bought your ads, so PLEASE STOP CALLING!

  68. jacob Hilo-avatar

    jacob Hilo

    2020-03-13T01:11:26.418Z

    Great app very helpfull

  69. Peter Nguyen-avatar

    Peter Nguyen

    2019-10-05T01:45:24.850Z

    Ok app, often seems to have a delay in notification when I get alerted for new reviews. Also, you should allow people to cancel their ads from the app instead of making users logging in the web portal. Just make it convenient to stop start pause ads at will. For the review "algorithm", they have no issues removing and not recommending 4 or 5 stars reviews but leaves the 1 and 2 stars, those never get filtered. Even if you report them, they don't allow disputes fake reviews.

  70. Daymon Smith-avatar

    Daymon Smith

    2019-07-02T13:14:46.179Z

    Exceptional!!! Please continue to keep many of the great features such as client requests and appointment messages free, along with paid advertising. Starting a small business is very expensive and having new customers being able to find and contact you for free is a great help starting out and ensures that that small business will go to yelp first with their advertising dollars when they are ready to do so.

  71. Jeffrey Ruizell-avatar

    Jeffrey Ruizell

    2020-03-31T12:55:22.608Z

    Real bad experience!!! I want the business ad to be removed from internet.. I've been checking that you guys post it Closed..

  72. Andrew Chow-avatar

    Andrew Chow

    2019-08-22T04:31:10.885Z

    Overall, easy and straightforward app. Minus 1 star for not having billing on the app itself. I was receiving a charge on my card, although I had stopped my yelp campaign. Called support and they told me it was actually the verification badge charge. She continued to explain that I can either cancel over the phone or the billing page would be accessible through browser and I can cancel from there. Minus 2 stars for not having something so crucial (costing us money) available on the app

  73. Joseph Mayer-avatar

    Joseph Mayer

    2020-03-25T23:13:03.148Z

    I was conned by a business manager to start an advertisement program for 1 week to try it out with the promise that my cost per click would be around 18 dollars and that I would be able to follow up with my customers who clicked on my ad. The reality was that you cannot follow up unless they message you and my cost for 1 click was $65 not $18. So I contacted customer service,They refused to reverse the charge stating that it was a valid charge. This is not a business you want to work with.

  74. A Google user-avatar

    A Google user

    2019-09-13T17:57:58.125Z

    At least now the app opens without crashing, although it took ages to fix, despite several complaints. The message notifications rarely arrive in a timely enough manner that allows me to answer a potential clients' question or request for appointment. I've lost several opportunities to bring a client into our hair salon due to message notifications arriving extremely late.

  75. Put A Ring On It Weddings-avatar

    Put A Ring On It Weddings

    2019-11-05T02:07:06.620Z

    It would be a great app but I can't reply to inquiries using the app. The response box flashes over and over and jumps around .. Which wouldn't be so bad if it would still let me type or use speech to text... Sadly no. I still have to change my alert tone often as well or I won't know I got a lead or inquiry unless I look at my notifications or see an email. Besides the obvious frustration of this...I have to go to yelp's webpage to reply and as a business owner it effects my response time.

  76. Josephine Ayala-avatar

    Josephine Ayala

    2018-10-03T04:12:30.990Z

    Worse app ever!! I called multiple times to get my page up and running and the guy that helped me put the wrong name up. I went back and forth with him so many times bc he wouldn't put the name up that I wanted. I started the whole process with a business card to show proof of name and business and he kept telling me he needed proof of the name I wanted to use, so I had to resend my business card to him again, even though he already had it. After that he just stopped responding and I had to message him again. Then when he finally fixed my name all of my great reviews were "not recommended" which I think is so stupid. So I basically couldn't even get a star rating. My clients even put up pictures with their reviews. I couldn't respond to any of my reviews before they were taken down bc it wouldn't let me. It's so impossible to take your page down with all your information on it. So frustrating. Wish I would of read all these negative reviews about this app before I decided to make a biz yelp.

  77. edwin droz-avatar

    edwin droz

    2020-02-24T01:13:02.254Z

    I don't see how they got any good reviews. Well I find myself is going into debt with this. I don't care to pay for good advertising at any cost. But I have to make the money and I am not making nothing with this. Completely useless waste of money and time

  78. Nicholas sample-avatar

    Nicholas sample

    2020-01-05T19:30:23.823Z

    Seem ok but not getting advertising

  79. Zenetta Ross-avatar

    Zenetta Ross

    2020-02-07T15:44:25.930Z

    This is used to pull customers in to make an upgrade purchase. No use for the free version. It's put in place as Yelps marketing strategy.

  80. Angel Negron-avatar

    Angel Negron

    2020-02-18T22:55:17.863Z

    Great staff support

  81. A Google user-avatar

    A Google user

    2018-10-04T22:02:35.873Z

    Well the app itself is good. And provides good information. But yelp itself when they scam you out of money for promotions say its,one way and over charge you saying they told me in which they didnt, after telling ke they dont know what i select. Also when the so called random algorithmic software filters 250% of your reviews because they dont believe you do good business or to good to be true. Understand that if it looks like a first time,user and only yelped for 1 location I completely understand filtering that until they make more reviews. But when only elite members review do they stay...yeah... I wish we could yelp for yelp but this will do for now...

  82. Dayton allen-avatar

    Dayton allen

    2020-02-27T03:12:17.360Z

    If i could give a 0 star review i would. Ive been with yelp for about 3 months now. Ive had 4, 5 star reviews that ive worked hard for, are removed and when you call support, they claim theres nothing they can do about it because they were not reliable, even though they are all real customers who have multiple reviews, they were deleted. And on top of that, they have added over $120 each month for fees and never once showed me on the bill that i was expecting to get. This company is horrible

  83. Clint Weimann-avatar

    Clint Weimann

    2020-03-24T20:46:03.204Z

    I purchased my company a year ago. At the time there were several really terrible reviews about the previous owner. To a certain degree I understand where Yelp is coming from...but they refused to reason with me on this issue. Additionally, we have had a couple legitimate positive reviews which their "algorithm" has seemed unpublishable. The downside to an algorithm is the absence of common sense.

  84. Kenny S.-avatar

    Kenny S.

    2019-05-08T21:33:09.830Z

    At first when I was paying the full ad campaign I thought it was a great tool to have for my new business they found me afew clients but it was way to expensive to keep up, when I lowered my ad spending they put 1 of my 5 reviews in the non-recommended section. Their response to that was because its a software automated system that controls the reviews. I completely stopped paying for ads 3 days ago all my reviews which were all positive got put in the non-recommended section.

  85. Josh Fisher-avatar

    Josh Fisher

    2019-04-27T03:02:58.518Z

    overall works well. easy to update hours, look at and respond to reviews and add special hours. i wish they had an option to say "closed for winter" or "closed for january" or "closed from --- to ---" or something like that would be helpful.

  86. Traci Thompson-avatar

    Traci Thompson

    2019-04-09T12:31:53.190Z

    The app was working on my phone. Then all of a sudden it stopped opening.. I can respond to customers that massage me thought the app or website. This has been going on for 2 months. I don't have any phone access at all now. Please fix.

  87. Lew Sabo-avatar

    Lew Sabo

    2019-04-02T23:32:48.665Z

    I used to use the app for business for many years but for the past three months it's been acting up and now I can't even log in some using the computer to do this review. I'm really disappointed with the office this time it actually told me there's they're going to disable my response to my clients because I have not got back to them and that is because the app does not work correctly it's pretty frustrating when you trying to run a business and you can't get the notification you're supposed to .

  88. Harris Professional Services-avatar

    Harris Professional Services

    2019-05-29T14:01:18.700Z

    ok, seriously yelp is annoying. their app and website logins never seem to link up; their system for replying to leads is not efficient. sorry, i get more leads elsewhere anyway. streamline your app so i dont have to keep getting my device confused with a consumer login. if i go to login as a business owner on your app, it logs me into a consumer profile OR it says my business doesnt exist in your directory. seems like i HAVE to use a browser. furthermore your agents are overly persistant.

  89. Gona Sheco-avatar

    Gona Sheco

    2020-02-04T06:41:44.912Z

    When I changed my phone, it's not uploading pictures anymore

  90. A Google user-avatar

    A Google user

    2018-12-27T19:02:09.571Z

    There is nothing to do with the app, but the company itself.I own a small restaurant. I tried paying the Yelp ads for a month and I didn't see the difference in term of sales so I stopped it. After I stopped paying Yelp ads, bad reviews started to come like once a month and good reviews turned into "not recommended". This app and the company doesn't help small businesses grow rather destroying their reputation and let the big chain takes all.

  91. Chris Wis-avatar

    Chris Wis

    2018-11-05T18:18:53.170Z

    First of all I received in mail from couple people that were interested in my services then I reply to their emails and nothing zero communication. This is all bots click and bogus accounts. Customer service really tricky trying to get you buy their advertising. You get some clicks on your profile and they call you every week.

  92. Heather Strait-avatar

    Heather Strait

    2019-04-18T01:29:46.994Z

    I have been using Yelp for Business Owners for about one year and loved the App. However, the most recent Android update is horrible; typing a message is nearly impossible as you can't easily scroll up and down the message, and the incoming messages from customers are awful with the boxes they check?

  93. Thomas Fisher-avatar

    Thomas Fisher

    2019-10-15T10:00:03.774Z

    Aside from the constant nagging phone calls from Yelp to get you to pay for advertising, the app won't let you log back in to a previous entry if installed on a new phone. Why not have a LOG IN feature instead of create something based on your current location? #HasBeen

  94. Wayne S.-avatar

    Wayne S.

    2020-01-31T03:09:43.330Z

    Always works well for me -no complaints! Wayne S.

  95. T Hinton-avatar

    T Hinton

    2019-01-29T15:19:17.327Z

    I loved this app until I finally gave into the pressure to take out an ad. Before taking out the ad, I received regular hits and had several 5 star reviews. When I canceled my ad, I no longer received hits and all my reviews were removed. Shady business.

  96. Phil Fluit-avatar

    Phil Fluit

    2019-03-13T22:55:52.544Z

    The app does not open and has been like this since the ladt update. I have been reading a lot of people that have been having the same issue. Your response of being fixed is definitely incorrect.

  97. ted felix-avatar

    ted felix

    2019-07-31T17:03:57.471Z

    it's a good app get a lot of leaves for work but when it comes down to reviewsespecially when I have never done any work for any individualor even got any calls or emails or even reply to what I ask from them on information and still get a bad review and I've asked for their help and it did not help I'm even getting harassed by this certain individua they need to work more on how people can add reviews

  98. Or Bar-Ziv-avatar

    Or Bar-Ziv

    2020-02-05T01:50:14.820Z

    Don't waste my time anymore - working with Google maps only.

  99. Andrew Consolvo-avatar

    Andrew Consolvo

    2018-11-13T02:19:54.180Z

    It could be a wonderful tool, but for $300 or $390 a month advertising budget, it's pretty much a waste. It's all a "review game" on Yelp. No problem, there. The problem is, I give ALL my customers a 100% satisfaction guarantee! I work my butt off for these reviews. I looked 3 days ago and Yelp had filtered out FIVE of my SIX, 5 star reviews. When u contact them they start mentioning algorithms and programs, and how they cant do Anything about them. If that be the case, there are Several other ways to advertise where the company doesnt turn into your WORST enemy!! Btw, I get the reasoning, but dont get the lack of responsibility when they are WRONG!

  100. Ruthie Chege-avatar

    Ruthie Chege

    2020-04-03T19:38:09.956Z

    Had a promotion going that I am contexting. Saw a free month promotion that I took advantage of and now they say that they dont promote free months. for some reason they had my daily budget at the max while I know that I actually went in and lowered it. Is this an inside job to increase their revenue? Even with the high budget for about 15 days I got 24 clicks.