WIND - Smart E-Scooter Sharing APK

Version - com.zen.zbike
Last updated: Thu, 15 Oct 2020 14:49:35 UTC

WIND - Smart E-Scooter Sharing apk

APP Information

Download Version (236)
Apk Size41.07 MB
App DeveloperBYKE Mobility
Malware CheckTRUSTED
Install on Android4.4.x and up
App Packagecom.zen.zbike.apk

Download WIND - Smart E-Scooter Sharing APK

App Description

WIND - Smart E-Scooter Sharing is zbike,travel,local,wind, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit BYKE Mobility website who developed it. com.zen.zbike.apk apps can be downloaded and installed on Android 4.4.x and higher Android devices. The Latest Version of Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 432+ times on store. You can also download com.zen.zbike APK and run it with the popular Android Emulators.

WIND is a smart dock-less mobility platform. We offer dock-free electric scooter (WIND, “E-Scooters”) and bicycle rentals to fulfill short distance urban trips. We are committed to providing you with an easy, healthy, convenient, reliable, and environmentally friendly way to travel by combining an advanced idea with IoT (Internet of Things) technology. No keys, cash, ID cards, or deposits needed. After just a few clicks on the app, you can immediately hop on and enjoy your ride. WIND will take you there!

- Easy to use: Unlock with one click in the WIND app.
- Smooth and secure payment: Either via PayPal or credit card.
- Safe ride: Outstanding hardware quality.
- Low cost: Our pricing fits every need.

How to use?
1. Download the WIND app (Formerly named BYKE in Germany).
2. Open the app and search for nearby E-Scooters (or bicycles in Germany).
3. Scan the QR code to unlock.
4. Enjoy your ride, follow local regulations, use bike lanes where available, and do not ride on sidewalks.
5. Reach your destination and “End Ride” in the app. Park correctly and make sure the vehicle is not obstructing others.

Download the app and enjoy your ride!

Tips and Notice:
1. Please enable GPS and Bluetooth on your smartphone for a better experience. GPS can provide a more accurate location service. Bluetooth will increase success in unlocking vehicles. Keeping the GPS running in the background, however, can decrease battery life.
2. Before locking, please open the app to make sure the trip successfully ends.
3. Users must be 18 years or older to use and operate vehicles.
4. Please park in appropriate locations and make sure the vehicle is not obstructing others.
5. Please always wear a helmet while riding our E-Scooters, this is required by law.

More info:

App ChangeLog

  • Thanks for using WIND! We update the app on a regular basis to make the app more handy for users and chargers. Rate us if you’ve enjoyed the experience with WIND, your support keeps us running!

App Screens

WIND - Smart E-Scooter Sharing App Screen 1WIND - Smart E-Scooter Sharing App Screen 2WIND - Smart E-Scooter Sharing App Screen 3WIND - Smart E-Scooter Sharing App Screen 4WIND - Smart E-Scooter Sharing App Screen 5WIND - Smart E-Scooter Sharing App Screen 6WIND - Smart E-Scooter Sharing App Screen 7WIND - Smart E-Scooter Sharing App Screen 8


requires following permissions on your android device.
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

control flashlight
Allows the app to control the flashlight.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read the contents of your SD card
Allows the app to read the contents of your SD card.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

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Google Play Reviews

  1. vigfus almar-avatar

    vigfus almar


    Horrible, app does not give you the option to register a complaint, will charge your card for starting the scooter but will not allow you to ride untill you buy extra credit?? Also these are the loudest scooters I have come across, all the startup sounds are so loud that it sounds like a semi-truck and make you not want to use them at night for fear of waking up the whole neighborhood.

  2. Veronica Sæther-avatar

    Veronica Sæther


    "First unlock is free" but they charge you €1 for registrering instead. First scooter I tried to unlock wouldn't work, and since I wasted time trying to make it work, I missed the bus I could have taken instead and missed my treatment appointment. Garbage service.

  3. Daron Spivack-avatar

    Daron Spivack


    The scooters are pretty good but the app needs improvement. The built in map is supposed to show the riding boundaries but it doesn't. I was riding within my city and all of a sudden the scooter stopped working and said I left the boundaries. I had to walk the scooter back in order not to get fined and then I had to walk another 10 minutes in order to get to where I was going. The app also doesn't support journey planning.

  4. Tom N-avatar

    Tom N


    From what I can see there is no way to just pay for a ride, I need to buy credits in quantity's far higher than my ride costed. When I try and get an invoice or contact support I just get an error so I can't sort it.

  5. Christian Kasololo Mutunwa-avatar

    Christian Kasololo Mutunwa


    Very bad first experience. The App didn't show me the limit of the operating area, I had to push back the scooter and continue my ride on foot!

  6. Star Platinum ZA WARUDO-avatar

    Star Platinum ZA WARUDO


    Great i love it but its kinda expensive for 1 shekel every minute and i dont really use the scooter for an hour and stuff they should tone it down a bit like 1 shekel ever 2 or 3 minutes

  7. Olafur Juliusson-avatar

    Olafur Juliusson


    Nice to ride but complicated af to deal with compared to other similar companies. I had to stop mid ride because my deposit was out. What a stupid business plan...

  8. andrew scott-avatar

    andrew scott


    Rear suspension on the scooter would be awesome,, 1st time on wind, no dramas

  9. Mike mac-avatar

    Mike mac


    Cannot even register as I sms with entry code.

  10. ErBestur Litli-avatar

    ErBestur Litli


    Had to go from downtown to my home, was a bit surprised how comfortable it was and how well it drove, exceeded expectations. Worth it if you need to get somewhere.

  11. Lemon Jacket-avatar

    Lemon Jacket


    Simple to use and fun to ride!

  12. Rotem Cohen-avatar

    Rotem Cohen


    BEWARE!!! Very poor service, and app.I used it for the first time and couldnt lock the scooter after use. Only after about an hour it did and they charged me for 5 times more than what i used! I have sent Wind 2 messages, first when i noticed the problem, second after they allowed me to lock it finally (with the first message number). I got a template reply saying they will try to answer within 48 hours, it has been over a week now, still no reply! I havent and wont use/recommand Wind again.

  13. Danie Jm-avatar

    Danie Jm


    only half of the yellow scooters that I see in reality are there in the app, and none, absolutely none of the scooters that I saw for the past few days is ridable. Every scooter that I see is "sorry, it has no credits." So i end up walking few miles longer than if I'd know that the scooters actually unavailable for the ride. Plus, how come I can take one from work to home and it ok but from home to work in the middle of the way telling me it's out of the operating area and I'll be fined?

  14. Ines Baressi-avatar

    Ines Baressi


    It was good ride without problems couple of times, scooter is very good quality but last time I tried to ride it in center of Milan and it was just repeating OUT OF ZONE. I destroyed my evening trying to figure out what was happening because I was exactly into the riding zone. I will delete this app.

  15. Jakomo Risiot-avatar

    Jakomo Risiot


    DO NOT WAIST YOUR MONEY ON THIS. There's better competitive scooter companies. Very poor app, and dreadful customer service. My account got blocked and got no reply from customer service after several emails. I still have around €10 credit which I haven't used as app stopped working and I cannot get it back.

  16. Mathilde Bonetti-avatar

    Mathilde Bonetti


    Good i liked it very much. I had fun. Divertita tantissimo!!

  17. Haraldur Thorvaldsson-avatar

    Haraldur Thorvaldsson


    Often ride slowly (20 max)

  18. sergey tanan-avatar

    sergey tanan


    I use thes app for some time and late me tall you some thing if you make a new parking zone rull in some city you need to sand some kind of message,just spend a 10 min ride to get to the same place

  19. Wissam Bekdash-avatar

    Wissam Bekdash


    Not quite well, my bike suddenly speed down say that am out of bound, stop, had to push it a long way and it didn't work agian until i locked out then in which cost me another 1 euro, and finally didn't want to show that it was parked correctly tho i had everything set right!!

  20. Aviv Epstein-avatar

    Aviv Epstein


    Nice app and experience riding on the scooter you need to fix a bug in android app that when you look on 'my trips' and want to see your ride it doesn't show the route well on the map

  21. Omer Unger-avatar

    Omer Unger


    Very good scooter. Not clear in the map what area is ok to drive, what ok to park. Too many colors and no explanation on the map

  22. menachem gold-avatar

    menachem gold


    bad operation area marking shows that works in an area(biu area) but doesn't let any way of arriving there, stops you in your track and fine is exorbitantly.

  23. Hallmundur Hallgrímsson-avatar

    Hallmundur Hallgrímsson


    Only thing that worked was charging my kredit card

  24. Moris Senadski-avatar

    Moris Senadski


    doesn't process my Israeli card. another scooter app does, the card works just fine everywhere, but not in the Wind app. unfortunately I can't try your service.

  25. Ergo Ergo-avatar

    Ergo Ergo


    Since there are no more bykes in Frankfurt, the operating area for scooters is not shown anymore. New installation does not help.

  26. Ben Handy-avatar

    Ben Handy


    Easy, efficient... Occasionally issues with condition, throttle issues ect but only occasionally

  27. L .Ganon-avatar

    L .Ganon


    Easy to use. Rides smooth which is nice for my knees (had to share the experience)

  28. asd asd-avatar

    asd asd


    App shows scooters out of operational area that you can't actually unlock. You only find out after walking to it and charging your account.

  29. Guy Zuckerman-avatar

    Guy Zuckerman


    Great app, simple and intuitive interface.

  30. Yishay Yosef-avatar

    Yishay Yosef


    Asking for phone number and then its telling you 'not visible in your country'

  31. Olga Kurbanova-avatar

    Olga Kurbanova


    Even on the right parking spots doesn't let to park - wasting a lot of money on that

  32. Asaf Rozenbaum-avatar

    Asaf Rozenbaum


    GPS not working. took 5 minutes to park

  33. Bu Kay-avatar

    Bu Kay


    Everything about this app is poor and the scooters as well its better to take a walk then using this app or riding one of your scooters.

  34. Alejandra Smith Solano-avatar

    Alejandra Smith Solano


    I want to use the scooter from Bar Ilan to Ramat Gan but I can not because there is a restricted area in between

  35. David McLean-avatar

    David McLean


    Unstable and stuttering with no speed above 6kmh

  36. Tekila Selama-avatar

    Tekila Selama


    Convinient and ease of use on GUI. Great job devs!!!

  37. stefano scotti-avatar

    stefano scotti


    This app is just the WORST compared to all other alternatives. I recommend all users to choose another e-scooter app, cause every app will be better than this, trust me, i've tried so many, this one is just not worth your time. to the staff: please don't just reply to this with your typical copy and paste "We are sorry you had a bad experience and blablabla", those robotic replies just give another evidence on how bad your service is.

  38. Sinem Demirkaya-avatar

    Sinem Demirkaya


    Totally unpractical, even before I could use one scooter i have got tons of technical problems, saying my card is invalid (excuse me?!) that im out of service area (couldnt be more central and surrounded by scooters) and after several restarts got everything and this time asked for a top up payment in advance to allow me to ride. Then why did I share my CC info and even saved it? Sorry but no. Also if someone c help me with how to delete my personal info from the app before del, would be great.

  39. Eido Askayo-avatar

    Eido Askayo


    Free scooter unlock!! However, customer support doesn't answer to my issues.

  40. Oron Gilboa-avatar

    Oron Gilboa


    Can't add a credit card. So frustrating

  41. Omer Chomski-avatar

    Omer Chomski


    Great app and the best scooter in town!

  42. Shlomi Daniel-avatar

    Shlomi Daniel


    Poor services, my account was blocked due to invalid licence picture, i sent an email with better picture of it and got reply after 20 DAYS! (Case Reference 00137865) Then i back to the app and put again the picture of my licence, got a notification that it has been approved but my account is still blocked. I wont start to talk about the amount of bugs (there are enough reviews about that) and the high price (at least in my country..) It feels like you need to beg them in order to pay them....

  43. Rosh-avatar



    Don't trust, they've charged me for rides I haven't taken, the app doesn't accurately show the pricing, and some areas of the app are just down - the sections for legal, for instance. Very unprofessional. Before a WIND bot tells me to contact customer service through the app, that section is also down. Well done, you played yourself.

  44. Adir Ben Ezri-avatar

    Adir Ben Ezri


    Very poor ux, but given the even worse customer service, it is something to be expected. - Too many interstitials, which look as if intentionally designed to "round up" ride time. - Inaccurate location and polygon definitions so almost everytime you're at a parking rack it'll try to convince you you're not, but hey, the clock ticks so why would they care. - too many freezes and crashes - totally non transparent with prices - raise price w/o notice -worst customer service ever Uninstalled

  45. Dan Koubi-avatar

    Dan Koubi


    my phone battery died and wind still continued to charged me ridiculous amound! i had to charge my battery and go back to the station to stop it, try to contact the service of wind no one is answering. this will be the last time i will use it, go buy a cheap escooter instead.

  46. BoxVr-avatar



    I got banned for no reason their service is dead I tried everything and I cant ride no warning and no way of me fixing it

  47. Alon Moshe-avatar

    Alon Moshe


    Expensive and the promo codes are impossible to redeem

  48. Roman Grinevich-avatar

    Roman Grinevich


    Best riding scooters in Israel. Super smooth. Go the top speed even uphill, and I am 90 kilograms! Recommend.

  49. mark kazakov-avatar

    mark kazakov


    PLEASE if you use this app know that pausing your ride means you pay for the pause time I didn't know this and my account was drained don't be me

  50. nitsan hadar-avatar

    nitsan hadar


    Super friendly use

  51. Claudiu George Patrascu-avatar

    Claudiu George Patrascu


    The first scooter I tried didn't start, and I had 2 vouchers and the next one I tried just charged me for the ride. Its very easy to use and it ca do 25 kmh, enjoy

  52. Shontay Angel-avatar

    Shontay Angel


    really simple cheap and convenient. I downloaded it and was ready to go straight away. only 2 issues as to why I give 4 stars and not 5: 1) the bluetooth required to track you drains your battery FAST. if your battery dies whilst renting a scooter you are still charged. luckily I found a bar but be aware you need 50% plus on your battery. 2) you can only unlock one scooter per phone. I travel alone with my 9 year old so we could not both rent a scooter. I feel this feature should be enabled.

  53. Casey Labatt-Simon-avatar

    Casey Labatt-Simon


    This app is by far the worst of all the escooters. It has the potential to be good but it has so many weird quirks. Why the loading bar when you unlock a scooter? It moves so slowly and I've never seen it get past 6% before the scooter unlocks. When you end the ride, instead of taking you directly to the camera, it adds an extra tap in case you want to "Add a photo from the gallery." In what use case would I ever need to do that lmao. Why would I have a photo of my parked scooter already in my gallery. Feel like it should also use an in-app camera view, rather than taking you to the native camera app. Lime and bird do this better. Then the loading bar again after you take the photo! It's never gone past 4% when locking. A lot of pretty unprofessional screens in the app as well, like the contact screen which is... Just a list of email addresses. And why are all the speedometers in kilometers per hour? The whole product feels like it was launched when it was only 75% finished. Just a bit more work and it could be up to par with the rest of the scooters.

  54. Emanuel Gabbay-avatar

    Emanuel Gabbay


    Best scooter! Cheapest and safest!👌🏼

  55. Hai Alaluf-avatar

    Hai Alaluf


    Many scooters are not working but you will still pay for it and will never get refund.

  56. Matthew Prada-avatar

    Matthew Prada


    Sometimes doesn't work as well as expected to. To start off the ride it went slow and then had to activate it again to go fast. I paused the ride and then reactivated it after 5 minutes and had to do the same thing to get it to go faster again. I've only used this company and Lime and Lime is by far the best I've used.

  57. Nonni Bjarna-avatar

    Nonni Bjarna


    I register over 2 hours ago and they take small fee from my bank account but Im not able to use bikes because the app is asking me to add payment. I will put better rewiew when this is fixed.

  58. Kate Aitken-avatar

    Kate Aitken


    Really easy to use. Remember to push off before the accelerator will work.

  59. Gonzalo Solera-avatar

    Gonzalo Solera


    Buggy app. The camera of my OnePlus3 stopped working when trying to take the final picture throught their app (the camera app also stopped working) so I had to restart the phone while still being charged. And the FAQs is really confusing because they claim that you can leave the scotter at any place you want inside the blue area unless there's a parking spot. In that case you can't leave it anywhere, even if the parking is at the other side of the city, so I had to go back to the origin...

  60. Carolyn Sykes-avatar

    Carolyn Sykes


    The first 2 times I used this scooter, I wad so impressed, but the 3rd (last) time I used it, it would not give me the option to end the ride. This meant that all of my credit wad used up, plus a €5.15 extra charge as the scooter is charged by the minute whilst my husband and I called the help number to get the ride ended.

  61. Tovvlie-avatar



    Wind accessed my location in the background, 12 hours after being last used. Why?

  62. April Battenfelder-avatar

    April Battenfelder


    The last three bikes that I've rented have been the worst. The gears never work, you'll be biking and it'll just drop a gear while pedalling. Anytime you try to go up to the second gear, you can get probably two rotations of the pedals and then it makes a really bad clicking noise and then drops the gear to first. Doing this at an intersection when you're trying to get going is a great way to fall in front of a car. Lastly, the lucky bikes never exist and defects are never fixed. Not impressed

  63. Vincenzo Colella-avatar

    Vincenzo Colella


    Works perfectly! This is the cheapest and safest scooter sharing company. Very good in Rome.

  64. Guy Mor-avatar

    Guy Mor


    As of right now, Wind has both the best scooters (by far) and the best prices. Bird and Lime are useless. Only issue I have is that more often than not, when you pause your ride, instead of being able to continue it, the button stays as "pause ride" and you have to click it again and wait for it to change to "continue ride" several seconds later.

  65. Lior Bakalu-avatar

    Lior Bakalu


    No customer support, no one to speak with. Bad GPS understanding of the parking spots. Worst scooter share service in the market - best to avoid. 24.01.20 update You still suck. No in-app customer support, parking spots are very badly explained, there is no way to understand what the "operating area" is. You are really really bad at this. Do you guys ever tried your app? There is no "Help" section what so ever

  66. Богдан Горбань-avatar

    Богдан Горбань


    Unless "google play services are updating"

  67. Bryan Hegarty-avatar

    Bryan Hegarty


    Used the app for first ride today in Málaga Capital, all went very well and the app performed exactly as stated. No complaints, unlike many of the previous comments here except to say that the end cost is high for short time and distance. Unlock charge is unreasonably high and 15 cents per minute makes for expensive trip at €2.10 for 14 minutes.. Would have been €3.10 but for first time "free unlock", and do am unlikely to be regular user.

  68. Vi Woa-avatar

    Vi Woa


    We are sorry to hear that you had a bad experience. Contact our support team via our App form (Service + Contact us - Submit) if you would like to share your opinion, or need assistance. Your feedback is very important to us and helps us to improve.

  69. Samer Bitar-avatar

    Samer Bitar


    1. The app doesnt have customer service option. 2. Couldn't park in the parking places as showed on the map. The GPS detector doesnt work. had to search For parking spot for a long time. 3. Many times happens that I couldn't find scooters even though they are shown on the map.

  70. Guy Segal-avatar

    Guy Segal


    Usually the service works fine as can be expected. But I give this rating now because you don't offer any way on the app (that I could find) to contact you in case you want to complain or ask for assistance when things go wrong. I unlocked a scooter today, that quickly turned up to be nearly broken and therefore I had to leave it, but I've been charged for it. Now I can't do anything to get that money back. To me that just feels like you have 0 respect towards your users... :/

  71. Gabriel Brandt-avatar

    Gabriel Brandt


    Not worth it. Parking spot isn't clearly indicated and took me a while to understand it was in a subterranean parking lot. The scooter itself is nice but service is expensive and not very helpful. Edit: I forgot to mention that the "first unlock free" is a lie. The minimum charge is $10, $6 for a quick ride and $4 for the time it takes to find parking

  72. Christina F-avatar

    Christina F


    Lots of problems locking and unlocking or pausing. It was an endless "processing" icon. When I did manage to get it working it was nice, but I couldn't pause it so when u needed to stop for a few minutes I just left it charging. It's great if it works with your phone.

  73. James Horan-avatar

    James Horan


    Had a nightmare trying to activate a scooter, so I tried to report it as faulty, which crashed the app. I managed to get a different scooter which worked fine until it started to randomly switch itself off despite having an almost full charge. Eventually it not only switched itself off, but applied the brakes, promptly ejecting me over the bars and skidding down the road. Again I tried to report the scooter, but the app crashed. Convenient for keeping reported faults down? I walked home.

  74. Manuel Barkhau-avatar

    Manuel Barkhau


    They started putting an overlay banner with self promotions/upsell on the map. bad enough, but worse is that it obscures a UI element to stop the trip and ended up costing me 5€. I'd say that odds are 50/50 they did this on purpose. Also the app is slow as hell. 3minutes I'm standing next to the bike like an idiot and it only unlocks after the 3rd attempt.

  75. Yoel Feuermann-avatar

    Yoel Feuermann


    Simple fun, stable and convenient. Payment & packages are not clearly stated

  76. Niccolò Goglio-avatar

    Niccolò Goglio


    Expensive but fun. Probably the best scooters out there .

  77. Ines Schmidt-avatar

    Ines Schmidt


    App does not auto close when trips finish and hence overcharges. the ad banner is directly over the information on how to manually overide to close a ride - not helpful. bikes appear to be available, but when walking to the bike, there is none there. many other providers ok area, i will use a different next

  78. Nate Simantov-avatar

    Nate Simantov


    Won't lock if app freezes and will drain all your money. Nobody answers the phone to help. No chat option. UNRELIABLE FOR COMMUTE. EDIT: Looks like they will reply here with a canned response asking you to email support. After 3 emails and 4 days waiting, it appears they are not just incompetent but also liars.

  79. Yousuf Imam-avatar

    Yousuf Imam


    It was my first ride and I had a terrible experience. The gear was jam and it was very difficult to paddle. The seat height was unajdustable. And when the trip finished before 20 mins and you have already locked the cycle but in the app it doesn't show and you simply waste your time saying that you have already locked the cycle and taking pictures and submitting it and whoa 20 mins already crossed doing these and you will be charged an extra euro for no fault of yours. Please don't use this app

  80. Björgvin Þórir-avatar

    Björgvin Þórir


    Downloaded the app, tried to register a card, told me it was invalid even though it charged 1£ from the card. Thanks for nothing :)

  81. logan wolverine-avatar

    logan wolverine


    So far not the best experience, they have lots of issues with their app, each time I'm trying to lock the scooter and end the ride, it tells me I'm not Ina designated parking spot, even though I am, it takes a couple of times until I'm able to lock it and it charging me money for the entire time, today it didn't let me lock, kept saying that the locking failed and when I tried to reach wind on the phone it kept hanging up, so I wrote them but no answer yet, had to leave the scooter and go towork

  82. Diego Rodriguez-avatar

    Diego Rodriguez


    The app is okay, but the scooters are totally awful, apparently 2/4 battery (battery indicator marked this) doesn't work for a little 1.5hr ride, then, when the battery runs out, it permanently auto-brakes (Didn't you have battery?) thus making it impossible to even manually ride it to a point to pick a full battery one

  83. charmingdpk-avatar



    Unable to ride bike showing "your are out of service area take bike to service area" ,tried to put back in same place can't able to move or ride wastely paid 25 euros ..but I parked in safe place , big scam cheating good users money will suggest my friends not to use wind scooters, totally disappointed. Waste of time and money .beware everyone.

  84. Danny Kettle-avatar

    Danny Kettle


    Great fun and easy to use, would be nice if the map showed where the scooter can be parked instead of just saying "sorry, cannot be parked here". It is not obvious where they can be parked, nothing is marked up!

  85. Avi Israeli-avatar

    Avi Israeli


    Nightmare. 1st time using it, unfortunately did it in the middle of the night, and the suddenly decided I'm out of operating area, and i have to turn back. Trying to do so - now app doesn't respond and it doesn't matter where I go. trying to stop the - not only the app doesn't responding, but I see the sum keep going up, and i can't do anything about it. Finally took another company s scooter, and it took me 4 times the time to get home. Also, just received the check on email - more than 50₪.

  86. Ares Mérida-avatar

    Ares Mérida


    The app is all ok, but I. Malaga are not available enough to drive out of downtown. In 3 km walking I've seen around 20-25 of the competitors' at the specified parking lot or around. That makes use wind poorly. It needs to spread around, otherwise is no point to take it because of the unlock cost

  87. Jonathan Nir-avatar

    Jonathan Nir


    Good scooters but the app sucks. Every time i try to lock, it takes 2+ minutes and then tell me i have connection errors and i need to lock again. So for a 5 min ride i spend 3-4 min extra on locking (and charges accordingly). Once would've been ok, maybe i DID have connection errors. But every time?

  88. Des Jump-avatar

    Des Jump


    Unable to find and lock scooter. Battery always low.

  89. Pierre Chapuis-avatar

    Pierre Chapuis


    Worst app in Paris. Forces you to park in terrible, very restricted locations which are *not* dedicated spaces, when there's one in 50 m further... There are whole blocks of the city where you cannot park (*not* for legal reasons). Moreover the scooters themselves look great but the tires are kind of slippery and direction is not great. Some competitiors are cheaper and better in every dimension.

  90. BizarreCake2-avatar



    When I put my credit card in during the registration process, it charged me to check the card but then told me my card was invalid even though I got an sms notification that my card got charged properly. Couldn't create an account, and probably didn't even get a refund for it.

  91. Igor Krem-avatar

    Igor Krem


    Operating area not stable. And doesn't appear on the map

  92. Tony hunter-avatar

    Tony hunter


    I downloaded the app added 10 euros with my PayPal account and it worked great then I added another 10 euros for extra credit so my balance was over 17 euros so when I came to use it again my app logged me out then when I got it up and running again my balance was zero after a bit of messing about I got it back when working properly it's great just need some one you can contact when having problems

  93. morris schweky-avatar

    morris schweky


    App freezes often

  94. Alexey Demyanov-avatar

    Alexey Demyanov


    Twice I tried to unlock two different e-scooters and both were shown like good working but it not worked at all and there wasn't an option to send data about the problem. It is really the worst application I've seen.

  95. A Google user-avatar

    A Google user


    Broken scooters you cant even ride and they still charge you for 10 seconds of "Riding". Youll pay just for starting it to discover its broken and you can't ride it. But i gave wind a second chance, and this time the scooter stopped working after 50m. I'll never use your services again! And its too bad because i own this scotter model and i love it, but you've been charging me money without providing the service (twice).

  96. Ståle Zerener Haugnæss-avatar

    Ståle Zerener Haugnæss


    I was unable to stop a ride after starting it. By far the worst scooter app I've ever encountered. Doesn't even deserve one star.

  97. Sarah Hole-avatar

    Sarah Hole


    Initial start up was fantastic. But had problem with scooter when mine wouldn't start after stopping for a coffee (my partners was fine). Nattery was ok, but kept saying there wasnt a scooter near me. Had to abandon it in retireo park in madrid

  98. Shai Parientte-avatar

    Shai Parientte


    The map doesnt update well. Doesnt show parking arras and the idiots d9dnt pit an option to contact them in case of problem 11.11.19 First time using since last review. New version same problems exactly Map doesn't update, no way to contact support, bad connection for lock up.. Just quit, others do it better!

  99. Yehonatan Tsirolnik-avatar

    Yehonatan Tsirolnik


    Horrible user experience. Got a scooter, couldn't lock it due to red zone. Wasn't warned once about thr red zone. Tried to go outside the red zone and lock it, didn't work. Uninstalled Wind and left the scooter. THANKS WIND. Great at wasting people's money and time. Before you hurry to lunch a product think about the UX

  100. Phil Ewins-avatar

    Phil Ewins


    cannot report a wind I cannot find. I walked for ten minutes to find one and it wasn't there. then I tried to report it missing but the app had an error. frustrating.

  101. Semcharmed L.-avatar

    Semcharmed L.


    Best electric scooter for rent by far. Pros: Larger room for feet, faster and more powerful engine, 5X more battery, lower handle bar than most and quality material handles. Cons: GPS not always accurate. Not many around.

  102. Tommy Kuznets-avatar

    Tommy Kuznets


    Pretty terrible, lot of bugs that stuck you in middle of the street, lack of support + waste of money

  103. Yossi Helman-avatar

    Yossi Helman


    Love it! Since you took down the totally unnecessary start fee of 5 shekel I always use it to get around town in tel-Aviv and loving it, totally 5 stars!!!! Super easy to use, cheap and economical, what more can you ask for?

  104. Will Petrie-avatar

    Will Petrie


    Great idea. However some scooters are underpowered and then you have to jump off and try and get another one. It keeps charging you everytime. Maybe some power scale show at time next to scooter?

  105. Shannon Koenig-avatar

    Shannon Koenig


    very bad interface for signing up and getting just a trip or two. so not good for tourists or one-time users. each user mus create own account, must spend 11 euro at least to begin ( no pay by ride option )

  106. Денис Емельянов-avatar

    Денис Емельянов


    Scooters are pretty good, and the application got much better during last several months. But sometimes I cannot find scooter that should be near me even using Beep&flash. Not sure if it is a problem of application or previous user was too creative while parking.

  107. Rachel Schwarz-avatar

    Rachel Schwarz


    Very comfortable way of going around

  108. Rohan Kumar-avatar

    Rohan Kumar


    Nice to ride. It has more standing space than others...

  109. Welsh PitBikes-avatar

    Welsh PitBikes


    Beware, hire rate is approx £200 a day, do not use as I got stuck with a 5euro charge for the so called initial "Free" unlock ride , their customer service is non existent so dont say you were not warned if either your scooter goes flat or breaks you wont get your money back. Update, as you can see from the Wind response they are hiding behind their misleading form of words. If you have a Promotion stating your First Unlock being free, it should be stated that you will also be then charged

  110. Michael D-avatar

    Michael D


    Have to click the unlock button a 100 times to unlock, then it scans but doesn't unlock. Before unlocking I'm asked every time to put money on my account although it isn't even necessary to pay. So annoying.

  111. Sasha Medvedovsky-avatar

    Sasha Medvedovsky


    Can't lock scooter after finishing the ride, the clock is ticking and you continue to pay. No way to stop it, no support inside the app. You're just being screwed off your money.

  112. elaine lightfoot-avatar

    elaine lightfoot


    Fun to use but expensive. The app was charging me while I was asleep went from approx 3 euros to minus 1 euro even though I had finished and deactivated the previous ride. Why?

  113. Silviya Ivanova-avatar

    Silviya Ivanova


    Hard to find scooters b4 someone takes them. Constantly uncharged. Can find a charged one on the app while have taken one just to get you to a charged one. You have to end the trip in order to see other charged scooters around. Yes and please don't tell me to contact your team coz I emailed and nothing happened since then. We had to carry one of the two scooters we had on our bags coz we failed to unlock it after a pouse. Of course for the 15 minutes carrying the scooter(so heavy)we got charged!

  114. Roi Rosenthal-avatar

    Roi Rosenthal


    The new scooters are great, the old one are bad. Pity the app doesn't show which kind it is. It's missing some zoom on the map as well.

  115. Francesco Toffoli-avatar

    Francesco Toffoli


    This app is not working properly. the experience is terrible and the choosen APIs for the map are working really badly. Please, invest a bit more on UI/UX. The scooters work well.

  116. Mark Whytock-avatar

    Mark Whytock


    Nice and easy to use and great fun, but i seemingly went miles out of area and could not end the ride on scooter so got charged extra, have no idea how im ment to know the area.

  117. Marko-avatar



    Me and my wife took it today in Malaga,we would like to use it as a public transport but the problem is PRICE,it's way to expensive!!! Our distance was Tiro Pichon-Muelleuno and back, for two was 20 euros...regular taxi on same distance is around 10 euros,uber even chipper with sweets and wi-fi... Need to remove 1 euro for start (stupid charge because i already download your app and pay 10,25,50 ) and lower price of min(hardly believe maintenance is more expensive then car-taxi,uber),bus is 80c

  118. Dror Vinkler-avatar

    Dror Vinkler


    Takes a very long time to end ride, and you have to be physically next to the scooter until it finishes. Also asks for a photo of my driver's license every single time.

  119. Gasper Bertoncelj-avatar

    Gasper Bertoncelj


    A great thing all in all. Works well except finding the scooter with the apps map is not easy. The map is not accurate enough.

  120. eyal edri-avatar

    eyal edri


    Very bad experience in the last ride, couldn't park anywhere, although ive ridden in the past to the same place and also other winds were parking. Cost me much more than expected. Last time I'm riding awind

  121. Luana A-avatar

    Luana A


    I like Wind's Scooters, especially the big once:) but the only one issue is that sometimes its hard to find them all over the city. U need to provide more scooters to people:)

  122. Yftah Paul Shoshan-avatar

    Yftah Paul Shoshan


    For several times the app didn't finish the ride or wasn't able to do so and charged me the max amount. Service department does not replay or refund. LIME works perfectly good.

  123. mikiatl101-avatar



    The best service available in my opinion

  124. Rachel Haydon-avatar

    Rachel Haydon


    Wind was recently introduced to Korea. I've seen the scooters around town. Tried to set up the app, but the first question is which country you'll be riding in, and Korea is not in the list of ~10 options! Oh well, guess I'll keep walking.

  125. shai Gattmon-avatar

    shai Gattmon


    Scooter die in the middle of the road and keep charge me and dosent let me lock No support

  126. Elyse Shaff-avatar

    Elyse Shaff


    App crashes constantly! Twice I was charged an extra 15 mins just because the app was crashing and couldn't end ride. I'm letting the money go, and Wind scooters too.

  127. Noga Tavor-avatar

    Noga Tavor


    horrible first time experience: released a scooter, the electric engine did not work, so I locked it and ended the ride through the app (successfully) a few minutes later and was then charged 70$!!!!! for a faulty non-existent ride. So bad.

  128. Hazem Zaki-avatar

    Hazem Zaki


    After I locked the bike I got a notification that the trip has ended then 1 hour later I got another notification saying that my trip is still running and I exceeded 1 hour.. I found the bike still in front of the building so I took a photo and sent it but still got charged 4 Euros instead of 1 !!!

  129. Paul Kelly-avatar

    Paul Kelly


    Excellent service. Easy to use, a bit expensive though worth it. Very enjoyable and relatively safe and reliable.

  130. Oren Gantz-avatar

    Oren Gantz


    Not only it requires Bluetooth permission where no other competitor does - but also activates your Bluetooth on random occasions, even at times you didn't use their app for a few days.

  131. Martin Natano-avatar

    Martin Natano


    Only shows the next three scooters nearby, even if there are many more. Apart from that the app is extremely slow.

  132. Ignat Fialkovskiy-avatar

    Ignat Fialkovskiy


    The app freezes, but keeps charging you. The feedback form is of 140 symbols only and no way to attach screenshot or anything. Avoid.

  133. S J-avatar

    S J


    Seems a little shady. When you try to read the privacy terms, the font is so small that they are probably still not legion on a 52" screen.

  134. Tamir Nachum-avatar

    Tamir Nachum


    Kind of anoying that it asks you to take pictures

  135. Konstantine Kalbazov-avatar

    Konstantine Kalbazov


    I tried to park it at parking spot a was shown on the map, but it charged me 30 fine anyways :( I wasted 20 min trying to park, and I tried 2 different locations

  136. Michiel van der Spek-avatar

    Michiel van der Spek


    Unlocked 2 Wind Scooters, could not get either to work. We had it activated for 4 and 8 minutes each, had to pay €1,80 and €3,60 each, never moved more than 10 meters and then we abandonded this.

  137. Mauricio Caroso-avatar

    Mauricio Caroso


    Location: bikes in the wrong place in maps. Unlocking: bikes not responding. Overall experience: good in Jan 2019, horrible in Nov. 2019

  138. Omer Leshem-avatar

    Omer Leshem


    Had no battery so I locked it after a few meters/seconds. It failed to lock, even though the app told me it was locked. I was charged for an hour of use 😡

  139. doddy eka maulana-avatar

    doddy eka maulana


    I was charged ¥100 automatically when i input my CC details, but it doesn't appear in my balance wallet. Then i just worries if my card information is safe, hence deleted payment method from its wallet.

  140. Charles Peters-avatar

    Charles Peters


    I had no idea when I was prompted am out of service area, The trotinette got locked and I tried several times unlock it and take it back but it won't work. I had to leave it there only to be charged €25 penalty. I rode for only 5mins. I don't like this service

  141. Alexey Chernenko-avatar

    Alexey Chernenko


    Too much money affecting bugs, not being able to write what's wrong in the refund makes it so that if you open a broken scooter you can't report it in detail and get a refund, wasted so far around 50$ in broken scooters.

  142. Liron Azrielant-avatar

    Liron Azrielant


    Parking doesn't work, made me come back all the way back and be late for meeting only because the had an error in locking. I'm done with Wind

  143. Justin James-avatar

    Justin James


    Been using this all day today, such a good idea and they go at a decent speed and seem.well maintained, lots of them to pick up as well...

  144. Bin Zhu-avatar

    Bin Zhu


    Follow up on my previous review - the App turned unusable after this failed unlocking issue. but now they made it official: my account is blocked. What the ???

  145. Or Manzur-avatar

    Or Manzur


    Wind is amazing ! I like it a lot . This is very useful platform, even in my city :)

  146. Vincent van Leeuwen-avatar

    Vincent van Leeuwen


    Bike was fine but lot of errors in the app. Parking was a nightmare.

  147. Hazar A.-avatar

    Hazar A.


    The best because: powerful scooter that reaches 26 km/h. Doesn't have a ridiculous speed limitation like lime, vehicle is safe to ride and it has a cover on the wheels that protects you from rain. Perfect.

  148. Doron War-avatar

    Doron War


    App lost conegtivity - stopped showing scoters. Stoped letting me end ride. They continued charging me. Support service didn't answer for more then 25 min as I'm writing this. Thanks God I didn't have auto balance on. I will never use them again.

  149. Liran Tal-avatar

    Liran Tal


    This app is brilliant, easy to locate all the scooters, battery description accurate and they were much more comfy than Lime - which are too high and clumsy.

  150. Vadim Pilipenko-avatar

    Vadim Pilipenko


    The app has bugs (the verification SMS had to be resent), but the riding experience was great!