Uber APK
Version 4.359.10001 - com.ubercabLast updated: Sun, 18 Apr 2021 22:14:03 UTC
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APP Information
| Download Version | 4.359.10001 (89116) |
| Apk Size | 103.32 MB |
| App Developer | Uber Technologies, Inc. |
| Malware Check | TRUSTED |
| Install on Android | 5.0 and up |
| App Package | com.ubercab.apk |
| MD5 | f976f5bd9f082c472363f3ff1739d4ce |
| Rate | 4.1 |
| Website | http://www.uber.com |
Table of Contents
Download Uber 4.359.10001 APK
App Description
Uber is ubercab,maps,navigation,uber, content rating is Everyone (PEGI-3). This app is rated 4.1 by 578 users who are using this app. To know more about the company/developer, visit Uber Technologies, Inc. website who developed it. com.ubercab.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 4.359.10001 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 5391533+ times on store. You can also download com.ubercab APK and run it with the popular Android Emulators.
Uber is a ridesharing app for reliable transport. Whether ordering an Uber ride or getting around on a JUMP e-bike, stress-free travel is just a tap away. Request a ride or a JUMP e-bike through the Uber app, and you’ll be on the move in minutes. Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide – download the app and take your first trip today. Requesting your Uber is easy – here’s how it works: - Just open the app and tell us where you want to go. - The app uses your location so your driver knows where to pick you up. - You’ll see your driver’s picture and vehicle details, and can track their arrival on the map. - Payment can be made by credit card, cash (in selected cities only), Android Pay, PayPal and more. - After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email. Need a simple way to get from A to B quickly? Take uberX, our most affordable option for individual travel. Want to save money on your ride? Take uberPOOL – you’ll travel with other riders heading in the same direction, and enjoy a lower fare. Want a more exclusive experience? Take a high-end vehicle with UberBLACK. And there are even more options – whether you’re travelling with a big group or need a vehicle with accessibility features. Looking for an even easier option? Faster than driving a car in the city, JUMP is the new, fun way to get where you need to be. JUMP e-bikes are now available to rent through the Uber app; they’re just like a bicycle, but with an electric motor that makes them easier to use. Getting started with JUMP couldn’t be simpler: - Locate your nearest JUMP e-bikes on the Uber app - Unlock your bike using the app and you’re ready to get moving! Forget the chaos of public transit during rush hour, add a bit of exercise to your commute, and better your city’s carbon footprint – all in one quick, safe journey with JUMP. Using a JUMP e-bike isn’t just convenient and an efficient way to get to your destination, it’s also enjoyable. See if Uber is available in your city at https:www.uber.comcities Follow us on Twitter at https:twitter.comuber Like us on Facebook at https:www.facebook.comuber
App ChangeLog
- Ride in style with a new Uber app designed just for Android Wear.
- Request a ride even if you don’t have your phone on you
- Find your top destinations quickly with shortcuts to home and work
- Check your driver’s progress at a glance, then get back to the moment
App Screens
Name:uber.apk
Name:com.ubercab_4.359.10001.apk
Name:Uber-4.359.10001.apk
Apk scan results
Apk Scaned By TotalVirus Antivirus,com.ubercab.apk Was Risky.Detected 2 From 55 Scan. Scan Stats:harmless:0|type-unsupported:11|suspicious:0|confirmed-timeout:0|timeout:10|failure:2|malicious:0|undetected:53| Name:1409353_aac8de_com.ubercab_4.359.10001_89116.apk
Name:uber.apk
Name:com.ubercab_4.359.10001.apk
Name:Uber-4.359.10001.apk SHA-1:1341a6edc11ab5de1dca74e4c52c76d3dd8f8c40 SHA-256:21afa4b08cfb7195a0d8ab6722789cdfa57399643d5583350458615d1b8e53ef SSDEEP:3145728:VFMOiYzXuKwyCfBtVzXK7RWoh+YPy7Btr:/BXu/yCfBtw8ohjPy7BB File type:Android Magic:Zip archive data File size:108342861 Uncompressed Size:4649229 Contained Files :9450 Contained Files By Type:xml:2,bin:1,jsa:2,sir:1,jpg:1,js:7,dat:319,otf:8,txt:3,png:6,mp3:1,
Permissions
requires following permissions on your android device.
android.permission.ACCESS_COARSE_LOCATIONapproximate location (network-based)
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_ADMIN
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.FOREGROUND_SERVICE
android.permission.GET_ACCOUNTS
android.permission.INTERNET
android.permission.MANAGE_ACCOUNTS
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.READ_CONTACTS
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_PHONE_STATE
android.permission.READ_SMS
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.RECEIVE_SMS
android.permission.SEND_SMS
android.permission.SYSTEM_ALERT_WINDOW
android.permission.USE_BIOMETRIC
android.permission.USE_CREDENTIALS
android.permission.USE_FINGERPRINT
android.permission.USE_FULL_SCREEN_INTENT
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.google.android.providers.gsf.permission.READ_GSERVICES
com.ubercab.permission.C2D_MESSAGE
android.hardware.bluetooth
android.hardware.camera
android.hardware.faketouch
android.hardware.location
android.hardware.screen.portrait
android.hardware.wifi
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.
precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.
view network connections
Allows the app to view information about network connections such as which networks exist and are connected.
view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.
pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.
access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.
directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.
take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.
change network connectivity
Allows the app to change the state of network connectivity.
GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.
find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.
full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.
change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.
read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.
read the contents of your SD card
Allows the app to read the contents of your SD card.
read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
read your text messages (SMS or MMS)
Allows the app to read SMS messages stored on your phone or SIM card. This allows the app to read all SMS messages, regardless of content or confidentiality.
run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.
receive text messages (SMS)
Allows the app to receive and process SMS messages. This means the app could monitor or delete messages sent to your device without showing them to you.
send SMS messages
Allows the app to send SMS messages. This may result in unexpected charges. Malicious apps may cost you money by sending messages without your confirmation.
draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.
use accounts on the device
Allows the app to request authentication tokens.
control vibration
Allows the app to control the vibrator.
prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.
modify or delete the contents of your SD card
Allows the app to write to the SD card.
receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.
read Google service configuration
Allows this app to read Google service configuration data.
Certificate
Certificate Issuer:ST:California, L:San Francisco, O:UberCab, CN:Jordan Bonnet
Certificate Subject:ST:California, L:San Francisco, O:UberCab, CN:Jordan Bonnet
Activities
com.ubercab.presidio.app.core.root.RootActivity
com.axis.axismerchantsdk.activity.PayActivity
com.adyen.threeds2.internal.ui.activity.ChallengeActivity
com.braintreepayments.api.AndroidPayActivity
com.braintreepayments.api.GooglePaymentActivity
com.braintreepayments.api.threedsecure.ThreeDSecureWebViewActivity
com.google.android.gms.auth.api.signin.internal.SignInHubActivity
com.google.android.gms.common.api.GoogleApiActivity
com.google.android.play.core.missingsplits.PlayCoreMissingSplitsActivity
com.google.android.play.core.common.PlayCoreDialogWrapperActivity
com.jakewharton.processphoenix.ProcessPhoenix
com.masabi.justride.sdk.ui.features.universalticket.UniversalTicketActivity
com.masabi.justride.sdk.ui.features.wallet.WalletActivity
com.masabi.justride.sdk.ui.features.ticket.TicketActivity
com.masabi.justride.sdk.ui.features.ticket.multi_rider.MultiRiderActivity
com.masabi.justride.sdk.ui.features.ticket_info.TicketInfoActivity
io.card.payment.CardIOActivity
io.card.payment.DataEntryActivity
org.npci.upi.security.pinactivitycomponent.GetCredential
com.ubercab.helix.help.feature.home.HelixHelpHomeActivity
com.ubercab.presidio.past_trips.PastTripsActivity
com.ubercab.presidio.past_trips.HelixHelpTripPickerActivity
com.ubercab.presidio.upgrade.force.optional.ForceUpgradeActivity
com.ubercab.presidio.upgrade.employee.optional.EmployeeUpgradeActivity
com.ubercab.external_web_view.core.WebViewActivity
com.uber.identity.api.uauth.internal.helper.AppLinkActivity
com.uber.identity.api.uauth.internal.helper.UAuthActivity
com.uber.uweber.WeberActivity
com.ubercab.feedback.optional.phabs.activity.ScreenshotNotificationActivity
com.ubercab.feedback.optional.phabs.activity.FeedbackActivity
com.ubercab.bug_reporter.ui.activity.BugReporterActivity
com.ubercab.help.feature.chat.HelpChatActivity
com.ubercab.help.feature.conversation_details.HelpConversationDetailsActivity
com.ubercab.help.feature.issue_list.HelpIssueListActivity
com.ubercab.help.feature.phone_call.HelpPhoneCallActivity
com.ubercab.help.feature.workflow.HelpWorkflowActivity
com.braintreepayments.api.BraintreeBrowserSwitchActivity
com.paypal.android.sdk.payments.PaymentActivity
com.paypal.android.sdk.payments.LoginActivity
com.paypal.android.sdk.payments.PaymentMethodActivity
com.paypal.android.sdk.payments.PaymentConfirmActivity
com.paypal.android.sdk.payments.PayPalFuturePaymentActivity
com.paypal.android.sdk.payments.FuturePaymentConsentActivity
com.paypal.android.sdk.payments.FuturePaymentInfoActivity
com.paypal.android.sdk.payments.PayPalProfileSharingActivity
com.paypal.android.sdk.payments.ProfileSharingConsentActivity
com.ubercab.presidio.payment.uberpay.operation.authorization.UberPayWebAuthorizationActivity
com.ubercab.presidio.styleguide.MainActivity
com.ubercab.presidio.styleguide.v2.MainActivityV2
com.ubercab.presidio.styleguide.sections.ActivityTransitionActivity
com.ubercab.presidio.styleguide.sections.AnimationActivity
com.ubercab.presidio.styleguide.sections.AttrResolverActivity
com.ubercab.presidio.styleguide.sections.ButtonsActivity
com.ubercab.presidio.styleguide.sections.TimedProgressButtonsActivity
com.ubercab.presidio.styleguide.sections.OvalTextViewActivity
com.ubercab.presidio.styleguide.sections.CardsActivity
com.ubercab.presidio.styleguide.sections.ChipsActivity
com.ubercab.presidio.styleguide.sections.ActionSheetModalActivity
com.ubercab.presidio.styleguide.sections.ConfirmationModalsActivity
com.ubercab.presidio.styleguide.sections.ColorsActivity
com.ubercab.presidio.styleguide.sections.EditTextActivity
com.ubercab.presidio.styleguide.sections.EmptyStateActivity
com.ubercab.presidio.styleguide.sections.MaterialDatePickerActivity
com.ubercab.presidio.styleguide.sections.ElevationActivity
com.ubercab.presidio.styleguide.sections.FontMetricsActivity
com.ubercab.presidio.styleguide.sections.RadioButtonActivity
com.ubercab.presidio.styleguide.sections.GravityImageActivity
com.ubercab.presidio.styleguide.sections.IconsActivity
com.ubercab.presidio.styleguide.sections.ListItemActivity
com.ubercab.presidio.styleguide.sections.LoadingActivity
com.ubercab.presidio.styleguide.sections.OTPActivity
com.ubercab.presidio.styleguide.sections.RealtimeResolverActivity
com.ubercab.presidio.styleguide.sections.ScreenStackActivity
com.ubercab.presidio.styleguide.sections.SDUIButtonActivity
com.ubercab.presidio.styleguide.sections.SDUITagActivity
com.ubercab.presidio.styleguide.sections.SDUITextViewActivity
com.ubercab.presidio.styleguide.sections.SearchActivity
com.ubercab.presidio.styleguide.sections.SnackbarsActivity
com.ubercab.presidio.styleguide.sections.StepperActivity
com.ubercab.presidio.styleguide.sections.TabsActivity
com.ubercab.presidio.styleguide.sections.TagActivity
com.ubercab.presidio.styleguide.sections.TypographyActivity
com.ubercab.presidio.styleguide.sections.ThirdPartyActivity
com.ubercab.presidio.styleguide.sections.TooltipActivity
com.ubercab.presidio.styleguide.SnackbarActivity
com.ubercab.presidio.styleguide.sections.MaterialButtons
com.ubercab.presidio.styleguide.sections.DimensionsActivity
com.ubercab.presidio.styleguide.sections.VerticalPickerActivity
com.ubercab.presidio.styleguide.sections.UTextViewExtensionActivity
com.ubercab.presidio.styleguide.sections.ColorTokensActivity
com.ubercab.presidio.styleguide.sections.BottomSheetActivity
com.ubercab.presidio.styleguide.sections.SliderActivity
com.ubercab.presidio.styleguide.sections.CheckboxActivity
com.ubercab.presidio.styleguide.sections.HeaderListActivity
com.ubercab.presidio.styleguide.sections.HeaderCollapsibleActivity
com.ubercab.presidio.styleguide.sections.HeaderCollapsedActivity
com.ubercab.presidio.styleguide.sections.HeaderExpandedActivity
com.ubercab.presidio.styleguide.sections.SwitchActivity
com.ubercab.presidio.styleguide.sections.ProgressActivity
com.ubercab.presidio.styleguide.sections.StepListActivity
Providers
com.ubercab.external_web_view.core.WebviewFileProvider
androidx.lifecycle.ProcessLifecycleOwnerInitializer
androidx.startup.InitializationProvider
com.google.firebase.perf.provider.FirebasePerfProvider
com.squareup.picasso.PicassoProvider
com.ubercab.apk_download.AppDownloadFileProvider
com.ubercab.uber_bank.statements.common.StatementsFileProvider
Services
androidx.room.MultiInstanceInvalidationService
androidx.work.impl.background.systemalarm.SystemAlarmService
androidx.work.impl.background.systemjob.SystemJobService
androidx.work.impl.foreground.SystemForegroundService
com.braintreepayments.api.internal.AnalyticsIntentService
com.firebase.jobdispatcher.GooglePlayReceiver
com.google.android.datatransport.runtime.backends.TransportBackendDiscovery
com.google.android.datatransport.runtime.scheduling.jobscheduling.JobInfoSchedulerService
com.google.android.gms.auth.api.signin.RevocationBoundService
com.google.firebase.components.ComponentDiscoveryService
com.google.android.gms.measurement.AppMeasurementService
com.google.android.gms.measurement.AppMeasurementJobService
com.google.android.play.core.assetpacks.AssetPackExtractionService
com.google.firebase.messaging.FirebaseMessagingService
org.npci.upi.security.pinactivitycomponent.CLRemoteServiceImpl
com.ubercab.presidio.arrival_notification.v3.geofence.GeofenceTransitionsJobIntentServiceV3
com.ubercab.presidio.arrival_notification.v4.geofence.GeofenceTransitionsJobIntentServiceV4
com.uber.dynamic_geofence_notification.background.DynamicGeofenceNotificationIntentService
com.uber.dynamic_geofence_notification.background.DynamicGeofenceNotificationAlarmService
com.ubercab.push.UberFirebaseMessagingService
com.ubercab.background_work.core.ForegroundService
com.ubercab.persistent.place_cache.top_dest_scheduler.PlaceCacheUpdateService
com.ubercab.login.AuthenticationService
com.ubercab.presidio.non_sticky_service.core.NonStickyService
com.ubercab.presidio.sticky_service.core.StickyService
com.ubercab.signup_funnel_conversion.SignupFunnelConversionService
com.ubercab.presidio.storage.metrics.StorageMetricService
com.ubercab.presidio.uninstall.HeartBeatService
com.datami.smi.SmiIntentService
com.ubercab.bug_reporter.smart_prodding.PendingBugReportNotificationService
com.paypal.android.sdk.payments.PayPalService
com.ubercab.voip.service.VoipKeepAliveService
com.ubercab.voip.v2.service.VoipKeepAliveService
com.ubercab.healthline.crash.reporting.core.uploader.CrashUploadService
com.ubercab.healthline.direct_command.push.core.service.DirectCommandNotificationService
com.ubercab.healthline.direct_command.push.core.service.DirectCommandNotificationJobService
Receivers
androidx.work.impl.utils.ForceStopRunnable$BroadcastReceiver
androidx.work.impl.background.systemalarm.ConstraintProxy$BatteryChargingProxy
androidx.work.impl.background.systemalarm.ConstraintProxy$BatteryNotLowProxy
androidx.work.impl.background.systemalarm.ConstraintProxy$StorageNotLowProxy
androidx.work.impl.background.systemalarm.ConstraintProxy$NetworkStateProxy
androidx.work.impl.background.systemalarm.RescheduleReceiver
androidx.work.impl.background.systemalarm.ConstraintProxyUpdateReceiver
androidx.work.impl.diagnostics.DiagnosticsReceiver
com.adyen.threeds2.internal.AppUpgradeBroadcastReceiver
com.google.android.datatransport.runtime.scheduling.jobscheduling.AlarmManagerSchedulerBroadcastReceiver
com.google.android.gms.measurement.AppMeasurementReceiver
com.google.firebase.iid.FirebaseInstanceIdReceiver
com.ubercab.presidio.arrival_notification.v3.geofence.GeofenceBroadcastReceiverV3
com.ubercab.presidio.arrival_notification.v4.geofence.GeofenceBroadcastReceiverV4
com.uber.dynamic_geofence_notification.background.DynamicGeofenceTriggerReceiver
com.uber.dynamic_geofence_notification.background.DynamicGeofenceAlarmReceiver
com.ubercab.presidio.app.optional.notification.pool_commute.reminder.ReminderNotificationAlarmHandler
com.ubercab.presidio.pushnotifier.core.PushReceiver
com.ubercab.presidio.pushnotifier.core.PushRegistrationNewTokenReceiver
com.ubercab.notification.optional.PushNotificationActionReceiver
com.ubercab.notification.optional.NotificationBlockStateReceiver
com.ubercab.notification.actions.intercom.IntercomDirectReplyReceiver
com.ubercab.voip.v2.notification.VoipNotificationBroadcastReceiver
com.ubercab.healthline.direct_command.push.core.receiver.DirectCommandWakefulReceiver
com.uber.libraries.foundation.healthlinesdk.reporters.firebase.UserInfoBroadcastReceiver
Interesting Strings
http://
http://a5.mzstatic.com/au/r30/Purple5/v4/26/2c/4a/262c4a93-d0cb-f65d-ee2e-406b4faa0798/icon175x175.png
http://schemas.android.com/apk/res-auto
http://schemas.android.com/apk/res/android
https://
https://accounts.google.com/o/oauth2/revoke?token=
https://b.stats.paypal.com/counter.cgi
https://c.paypal.com/r/v1/device/client-metadata
https://c.sandbox.paypal.com/r/v1/device/client-metadata
https://code.uberinternal.com/
https://d3dt5tsgfu6lcf.cloudfront.net/style/default/native
https://pagead2.googlesyndication.com/pagead/gen_204?id=gmob-apps
https://plus.google.com/
https://www.googleapis.com/auth/games
https://www.googleapis.com/auth/games_lite
https://www.paypalobjects.com/digitalassets/c/rda-magnes/magnes_config_android_v4.json
Older Versions
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Josh Rohn
2021-03-19T13:08:23.923Z
Not sure what has changed, but a once useful service is now COMPLETELY useless... For some reason, they have now started this thing where it says "We're busy, fares are a lot higher than normal. " during peak times. What used to be an $8-$10 ride to work is now $18-$33!!!! This is ridiculous price gouging... like uber knows stimulus checks are out... and it's STILL just as hard to get a ride. If i could rate lower than 1 star, I would!!! Last time using this service unless this changes.
Jobelly Welly
2021-03-20T09:15:25.241Z
promo code This app is no longer reliable when you really need it. Its showed me from 12 AM to 5 AM that a ride from my friend's house to my house (3 miles) is $50. I get that there may be not as much drivers during that time but $37 for 3 miles?! I was essentially left stranded and had to stay at my friends house. The same thing with Lyft at $50 for 3 miles. They suck and they jacked up prices once they got popular.
Ravindu Abeygunawardena
2021-03-21T16:21:43.978Z
uber stock It was good when it came but now its really hard to get customer service, rude drivers, poor support and the list goes on. It feels like it's more biased towards the drivers than the customers, as they asks for the destination and cancels the trip, wasting our time and sometimes even charged extra for. Hope they can improve their services without focusing on pleasing the drivers and increasing profits.
Evan Diaz
2021-03-19T17:02:33.157Z
uber driver Terrible service. Nearly made me miss my flight. I scheduled a ride the day before my flight to make sure I had a ride. They confirmed and have me a countdown timer when my driver was going to show up. I was waiting outside and a while after, it just up and cancelled my ride. Now late for my flight with no recourse. Will not be using Uber ever again unless they can make this right. Terrible.
Mayuresh Majumdar
2021-03-19T05:03:02.940Z
driver It is a good experience and also an awful experience in many cases, as the service provided by this application is undoubtedly great and it also reveals various offers. However, the core users who render this service to the end customers are least bothered about the customers' severe need of accessibility in times of emergency. Unfortunately, if any cancellation is made by the customer due to the intimidating acts by the service provider, the customer has to bear the burdensome expenses.
AKthirst
2021-03-20T00:03:34.652Z
promo This Uber app was ok at first, but while I was trying to get a ride back home the Uber app kept saying there were "no drivers avaliable" and no Uber driver was willing to accept ride requests either. I had to wait for 3 hours until someone I knew came to pick me up at my location instead, on a day I didn't expect the app to mess up like that at all. It was just a normal day and this wasn't functioning right at all. Because of this app, I was 3 and a half hours late to work after coming home.
Andra
2021-03-23T18:44:58.250Z
uber app I got charged for "waiting time" multiple times for no reason. I always get in the car the moment uber arrives. There's no way the driver waited for me. The charge is from a few dollars to a few cents, but it's the unfairness of the charge that is the problem. Also getting surcharges always no matter where I go. It's like the whole city is a special avenue or something. Fix your app and prices. If you want more money then increase the actual fare price. Don't beat around the bush and cheat.
Jay B
2021-03-23T10:02:13.957Z
gift card prices are past the point of ridiculous now. I was given a quote for a trip that quadrupled in price as soon as I got to the pickup location. complete scam. estimated times are extremely unreliable. DON'T USE THIS APP IF YOU ARE IN A RUSH!!! and drivers will follow gps off a cliff. when competition brings this company to it's knees, I won't shed a tear
Perla Garcia
2021-03-19T14:29:12.130Z
uber customer service number Usually since I've started using the app it's been great, but I haven't been able to get rides lately and seen that I'm not the only one with that problem, it left me at work almost stranded trying to get a ride for a hour. I hope it doesn't only make rides for people during the day; as a minor I also need night rides occasional and I think most others do as well, such as coming from the airport etc. I don't mind spending the money on rides.
Alan J.
2021-03-21T14:07:51.515Z
The problem I have with this app is that recently I've been having drivers select to come pick me up and they're about 10-20 minutes away finishing up another ride. They finish the ride to start making their way to me and after 5 minutes they just cancel the ride. I've wasted so much time trying to find rides just to have a driver cancel on me. I feel like the drivers should be penalized for doing that. I should at least give them a review after x amount of time.
Shanelle Shill
2021-03-21T10:38:38.483Z
Would give less if i could. App used to be great but for the past month and half it's always "no cars available " or "fares higher due to demand" ..change rides that are usually 5 to 10 mins and about $8. To $15 rides with like 15 min wait times. What is the point? As the name implies "uber" used to be a way to get a quick ride usually for a decent prices. None if these things are possible as of late. Just as bad as lyft!
Kimara A.
2021-03-19T17:28:21.972Z
This week, I tried scheduling my rides ahead of time. When the time came, but when the time came, the app would tell me that there were no cars available and to try and schedule another ride later. Or if there was a car, it would cost me more than double as usual. What is the point of scheduling a ride if you won't get one at the specific time you wanted it. I did this for the past 5 days with the same results. Very disappointed.
madhvi pathak
2021-03-22T10:17:56.844Z
I wanted to rate it negative but option wasn't there. There is not a single complaint, there are multiple. 1)every time it takes wrong location 2)driver cancels it without any information and cancellation fees is added to my account without my recognition 3)sometimes takes charge than what was earlier shown. In short it's a cheap app. It doesn't have any standards.
Poknami
2021-03-19T10:59:03.217Z
Uber used to be really nice (as long as you weren't getting a ride during a special event or from an airport). For the past few months, however, they've been taking weird routes (with no support to fix, change to the most direct route), and they have had a seriously lack of support (two incorrect ubereats orders in a row). No wonder there's never any drivers - uber makes using (and I assume driving for them) a bad experience. Rides now take twice as long on new routes for no reason whatsoever.
Joshua Bass
2021-03-19T09:39:22.920Z
I'm absolutely finished with Uber. Not only do rides dry up by 9pm, the time I usually work, but prices jumping from a usual $20, to $75 FOR A 15 MINUTE RIDE, is absolutely atrocious. I don't want to hear that it's because there aren't a lot of drivers out, because there are plenty of nights where I spend hours searching and the price doesn't change at all, let alone so drastically. Lyft is the clearly superior app and I'm disgusted that I White-Knighted for Uber for so long. Despicable.
GIREENDRA SHARMA
2021-03-20T05:40:06.664Z
I set the option for online payment. The payment method didn't work so I paid in cash. Now I saw the pending payment warning and thought maybe it will go away when the driver updates on uber that it was paid. Andni didn't travel for more than month after that. Now when I tried to book a ride it says to pay the amount which I already paid. And the rule from uber is that they can't do anything if the ride was more than 30 days ago. Shouldn't you have a system for this kind of problem?
Nyssa l
2021-03-18T13:47:25.000Z
Sometimes rides are priced up to four times the usual rate - $90 and up. It offered 5 different rides of which were $90 and up. There should be at least some sort of price control, especially during covid. The car is less than 10 miles away and the drive to my destination is less than 10. The cost of the gas/gallon is less than $5 in my state.
MOCHA
2021-03-18T05:11:09.996Z
Terrible service, why create an app that's supposed to be a modern day taxi/delivery service but never have cars available? Then when a car is found it takes between 25 to 20 minutes for the car to be sent to your location or they will try to charge you $30 to go 2.5 miles up the road because no cars are in your particular area. This app is worst than riding the bus but at least the bus is on time and always running.
on
2021-03-23T11:51:29.936Z
The app stopped requesting through my account totally and from other accounts I created with my other numbers. When I reached out for the customer service, the agents never said the reason why my accounts have been permanently disabled (even the new one when it was literally 5 minutes old). No one ever helped with this issue and I have never faced such bad service anywhere else. Also the application doesn't always work well and Uber Bus sometimes is not working (when my account wasn't disabled).
Doug Evans
2021-03-20T14:17:13.428Z
Four days I fought with this app, wading through a sea of meaningless, unintelligible error messages and wrestling with unnecessary and intrusive "security" enhancements all the while having to go to an EXTERNAL help site, to try to get a ride, and in the end I was never able to schedule a ride. This app was not designed to make a customer's experience pleasurable and safe, it was designed to make some stuffed suite VP in a ultra plush office happy. Forget this piece of junk. Call a cab.
Score Magala
2021-03-20T01:42:16.861Z
Rides that were $15 are now $30 or even $40, with drivers being non-exist or extremely far away. Have had multiple encounters in the past few days where drivers will take a long time to get to me, only to cancel when they see me. Something that never happened to me until recently, but they have the audacity to want us to pay double the rates for this. Come on.
Ginger Overseer
2021-03-19T02:36:26.785Z
Drivers do their best and unless it's the very rare occasion I get a rude or stupid driver I sometimes have issues with the app. I'll order a ride. The location won't let me change the location to my area and the driver will go where the gps tells them and not where I need them. Then they will message me asking where I am. Then the applications messaging function will force me to choose from three automatic messages instead of letting me tell them where I am. Good service, iffy app.
Trevone Gordon
2021-03-22T10:41:26.898Z
This Uber app is trash! It takes too long to select a ride close by to get to my destination, it cancels my trip after it offers me a higher price when I shouldn't have to pay for. This app needs to do better to find available drivers that are willing to take passengers to wherever they need to be instead of giving them a hard time to find a driver for them. RIDICULOUS!!!!
John-Michael Smith
2021-02-25T06:53:45.112Z
Absolutely horrendous app. Constantly gave errors with no real explanation. Kept randomly claiming I had no connection. Tried to use the UberEats section, and when I finally managed to complete my order and try to submit, it crashed. Not once, but twice. "Please try again later". "There was a problem." Uninstalling and you are never having my business ever again.
Jacob Slevin
2021-03-22T11:29:49.828Z
4 out of 5. Great and useful app when the app wants to cooperate, but Uber has been getting real comfortable as of lately telling me there are drivers nearby, but doesn't send out a ping/notification to any of the drivers that are 'supposedly nearby' to pick me up. Very quickly becoming an annoyance when I try several different times over the span of ten minutes and it does the fake ping/notification.
Ron Tilma
2021-03-16T04:31:21.799Z
Very unreliable. Drivers don't want to drive. They charge you if you cancell a ride, but when they cancell your your ride, which they do frequently, they don't give anything for it. I would only recommend Uber as an emergency back up for when you need to get somewhere now and can't wait to get another cab. Uber is the most expensive cab company around, short of private driver services. There cheapest cabs are commonly twice as expensive as regular cab services.
Colleen Reynolds
2021-03-21T14:26:58.445Z
No point in scheduling a ride. They will cancel the ride right before the pick up window if the price has gone, and ask you to pay more (in my case, 250%). If you don't notice that it was cancelled last minute (no call, no text), you might miss your flight... Seems like a scam to catch people in a bind and make them pay as much as possible. I am deleting uber and switching exclusively to Lyft.
lament
2021-03-19T23:26:16.495Z
I cannot, in good faith, recommend this app to 99% of the people I know. Uber used to be good a few years, it was cheap and there were loads of drivers, wait times would be frequently less than 10 minutes, often less than 5. Nowadays drivers seem to be so scant I have no idea how Uber is still in business. Astronomical wait times, EXPENSIVE AS HECK. It's apparent that they've cut costs to deal with the pandemic and are incapable of providing quality service. Deleted, never using again.
A Davis
2021-03-22T13:55:20.880Z
Won't allow me to schedule a trip for later on in the same day, just keeps saying Error. I have a job interview and I'm obviously not going to chance it at the last minute to see if the error doesn't apply to spontaneous bookings. I will have to use a different company, it's a shame because Uber is normally more convenient. You need to fix the scheduled trips aspect on the app, if it's not a service provided then don't make out that it is. I have wasted time trying to get around this.
Pookahantus
2021-03-23T18:15:05.398Z
Customer service is none existent. I had several unauthorized charges go through and when I filled my "wallet" it mysteriously emptied. When I FINALLY did speak to someone they just listed the rides I had taken. I explained that the math made no sense and went through it step by step several times to show that a significant amount of my wallet was missing. The "person" I was emailing with just repeated themselves until they eventually stopped replying all together. Uber will rob you. Its a scam
Ιωαννης Παρμακης
2021-02-26T00:31:11.973Z
Worst experience ever! Waiting out in the cold while the app could not provide a confirmation for a ride. Also, once auto refill is on, there is no way (at least an easy one(to turn it off. I also tried to add funds toy wallet, but to no avail. I kept receiving a message that payment method is required, even though I had already added a payment though!!! Very unuseful and user unfriendly app! On top of that, it does not even let you edit the top amount! If you mistyped the tip, you have to pay!!
Vera Renzci
2021-03-20T00:48:22.750Z
Uber was great before the pandemic. Now it sucks. It always says it's busy so the prices are high. Drivers accept your ride have you wait 15-30 minutes just to cancel and have you wait for another driver that makes you wait too or longer. There is no number to call or email posted so if it's not a topic they have in the help area you're out of luck.
Noir Fantome
2021-03-20T05:31:38.539Z
The app functions well for the most part. Its business practices are down right appalling. Try to find a driver, 1.5hrs wait while searching, meantime the app keeps telling you hey! This driver is available, only $75 for the $5 ride you requested. Over and over you get these. Then, when you quit guess what, there is "suddenly" a "surge" of customers in your area, the price is now $65 for the 3 mile drive. Has not changed in 6 months. $20 for 3 miles.
Marilèe Jordaan
2021-03-17T14:57:24.527Z
My app doesnt show me where the cars are located and a couple of times I search for my pick up location and select it from the drop down button and then it sends the cars to a different location which forces me to cancel the trip and get a bad rating. And before I get a trip it takes money out of my account even when the driver cancels my trip and it doesnt reverse the transaction.
Aigerim M
2021-03-22T13:52:45.417Z
My today's trip had so many left turns. Each turn was a super slow left turn. Could the developers please learn from FedEx and make all trips faster by switching to right turns. Uber seems to have close to no idea about Toronto's construction work. To the extent possible can you please factor that. My trip took twice as much time it was supposed to.
R Flam357
2021-03-22T02:37:13.942Z
You're latest update that requires a photo ID terribly flawed. I was standard for hours based on a picture that I never had to take before. I have been a supporter of Uber for over 3 years and to have this happen is very distressing and awful. I need answers and a solution! You all should be ashamed of yourselves because of how you're doing Americans. I need resolve and satisfaction asap. Thank you
WSV De Mel
2021-03-03T02:32:34.934Z
Whilst I have no qualms about the Trips, the problem with Uber is, despite having booked the trip, and having the vehicle arrive at your residence, the Uber will cancel your trip, before you have a minute to step outside for your trip. In the end, you are left waiting for half an hour, searching for another Uber, and end up being late to work. Another issue, is that they take small cancellation fees, despite the Uber not being within 20 minutes away, or within 500 m from your residence.
Amy Wise
2021-03-13T01:19:31.729Z
Beware of the book ahead feature. I've done it a few times and they've been super shady each time. The ride I booked in advance was $13, then about 10 minutes before my pickup time they say that there no vehicles...but I can pay $60...for the same vehicle I booked in advance. And of course the app doesn't allow you to contact anyone. We've been left in some really bad situations bc of uber. Time to go back to taxis?!
Edwin Jonah
2021-03-19T16:02:38.417Z
There's a glitch where I will go to send a message to a driver and the field will stay blank even if I'm typing, I'll have to close the app and reopen it for it to work. Also, the map to follow my driver sometimes freezes and then the line moves but the car doesn't, making it harder to pinpoint where the driver is. Lastly, it sometimes won't let me pick specifically where I am, but only a predefined pickup point which is really far from my location.
Wayne Easter
2021-03-19T16:29:12.270Z
Over 20 mins wait times for drivers to pick you up & delays for over an hour for food delivery. Late to work multiple times. This has been going downhill since the pandemic but today was the last straw. Order was not accurate (wrong food sent), yet Uber has no problem taking my money. Canceling my accounts and switching to Lyft and Grubhub. I hope this company crash and burns.
Kai Lenz
2021-03-22T19:03:52.235Z
Ubers Interface is just effectively better set up, developed, constructed for an application of this form. The essential Overall-Control & Operation is especially very fluent, which is important when you are mainly using it along the way. Even the Payment-Process occurs completely automatically. No Double or Single Confirmation-Systems, no nothing. These are well-deserved 5 Stars for my Rating.
Simple Joe
2021-03-15T21:10:27.835Z
Skipp this app , I orderd a pizza that was said to arrive with in 50 min when I look back they had change it to almost to 120 min because the driver had decided to make another delivery the opposite way from where i live . Canceling is so confusing and they tell you you might not even get a refund, so now I'm waiting for a cold pizza. The app is shady when it comes to delivery time and the refund process.
Thomas Schaffer
2021-03-11T04:26:17.197Z
Good 75% of the time. When it works it's great.. The fact that drivers can keep you waiting for up to an hour and cancel litealy within site of you, with no penalty, is absurd. Yet you will be charged for a cancelation and given a poor rating If you cancel for a legitimate reason, like the driver takes much longer than expected or the map just stops working. This app has been around too long to have issues like this.
Devon Glaser
2021-03-09T03:35:09.471Z
I don't have a problem with the drivers I get, but if I have to spend 15 minutes trying to get a late minute ride, but struggle to get your broken app to go into the accept my ride page because you did the slightest update, and I ultimately end up having to call a cab because your app refuses to work. Then your service needs a serious overhaul. I can't count the amount of times I've been late because your app refused to work, or gave me a driver that is 20 minutes away for no reason. Trash app.
S K
2021-03-15T21:14:27.945Z
Uber has gotten much worse over time. The GPS never gets the right location and the app itself freezes frequently. I understand that uber pool and express are no longer usable due to covid but the hike in prices for UberX is insane. The app constantly says that its busy and fares are 3X as high at all times of the day and almost every day of the week.
Sk Pandey
2021-03-21T11:38:57.317Z
The only issue is sometimes when i choose sedan class vehicle for classy rides, it turns into an total dissapointment- the condition of vehicle is just the same as UberGo vehicle which is unrepaired, uncleaned and not at all upto to the mark to be called a "Sedan", next thing i want you to always focus on the behaviour of your drivers, their behaviour sometimes ruins the journey we have with you . I hope it doesn't happens next time ! .
Rachmah Samsodien
2021-03-12T14:00:25.845Z
I have been having real difficulty with the app lately. The drivers are getting confused because this app keeo giving strange routes that does not work, like telling the driver to drive throught a station when there is no way through. I end up having to cancel because they are confused. It happens many time when i go to work as well. Giving ridiculous routes. Please fix this. Thank you
Lee Lloyd
2021-03-18T21:14:54.836Z
Can't find an email to give app feedback, so... App is good, service is usually good. My only real complaint is that it can be, like today, really super aggressive at upselling higher priced rides. Not just a few dollars more but like double the adverted price. Ride is listed at $9 to $11 and I am getting pop up saying 'We found you a ride for $24!" or for $38, or $45, and it's over and over and over and over again, nonstop. If I wanted a ride at that price I would have chosen Lux or whatever.
Joyce Joseph
2021-03-13T17:51:30.703Z
Easy app but does not show everything on the app. I was charged but it's not showing up on the two devices I have this app on. When I email them, it's a headache to take it off of my account, even though it's a monthly charge and not an accepted ride. Monthly charges should be easy to take off. 3 stars cause I will still use this app but it's a headache right now.
Scott McMillan
2021-03-10T16:18:28.931Z
The Uber service is worse now than ever. I still call Ubers from the same address at the same time as always, but it often takes 5+ minutes to find a car. Meanwhile nearby drivers are asking for massive fare increases, which aren't worth it or reasonable. More than once the Uber app has failed to find any driver available, but in reality they are all around but are so desperate for money that they won't take most ride requests. I only use Uber as a last resort now.
mohd saim
2021-03-17T06:39:01.543Z
Uber has become a sort of necessity these days in the absence of other modes of transport and uber is exploiting this. There is simply no mode available to user to connect to customer care once a ride is booked. When cab is booked for office but the driver simply doesn't move from his spot , what can the user do? The driver calls and then talks rudely , what can we do ?
Noah C
2021-03-19T14:28:54.832Z
Uber has been unbelievably bad lately. I can't even fit the bad into this short review spot. Drivers refuse to wait despite it being required. App will say drivers near by then say they can't find a ride and you go back to search again and suddenly the fare has tripled. There's so much more that shows this app has gone down hill.
Sam Davies
2021-03-12T22:57:05.998Z
Uber's map is faulty, so cabs are late or cancel and Uber Eats food is often late and cold. Uber don't monitor their Support email so the only way to tell them is via a 1* app review. Map issue is at Arnold Road N15. The only way onto Arnold Rd is via Philip Lane. But for drivers on the High Road A10, Uber tries to route them via Drapers Rd and Eleanor Close. There's no way through there and never has been. This delays drivers so we can't rely on cabs arriving on time or they cancel.
Alby Mathew
2021-02-28T03:20:58.891Z
For a pre booked trip to the airport the app cancelled the ride due to lack of cars at the exact due time of the trip. It wasn't a driver who cancelled the trip, it was the app. It left me with no time to make alternative arrangements. You guys at Uber charge customers for cancellations. How about paying customers when you make last minute cancellations?
Joseph Labrada
2021-03-22T16:32:52.175Z
Uber is quick to charge you. After they quote you a certain price they give you a higher rate and charge you more at the end of the trip. When you call customer service they don't have a customer service they want to charge you for customer service. This is the last time I'm using Uber I rather hitchhike than to use Uber again. I wish there was a score that didn't have one star because one star is still too much for them.
Christopher Campbell
2021-03-19T13:14:44.380Z
Getting a ride it seems now is literally impossible, not to mention, no fixed rates so you could make the same trip and never pay the same rate. Just attempted to get a ride that is literally about a mile and a half away, and UBER wanted to charge 20+ dollars. Ridiculous.
Crystal Sicotte Bachmann
2021-03-20T23:09:17.378Z
getting "wonderful" offers from ubereats for $30 off use. They are fakes. As for Uber, I tried once to schedule a ride the day before a doctor appointment. I had a driver and a confirmation for 7am. A message at 7.30 driver cancelled and I'm charged around $10. Other times uber seems to work ok, but you can't count on them. Lyft has never done this and don't send offers they have no intention of honoring. A driver said they check tipping history. I always tip. Usually cash. Ergo bad rider...
Narresh Gabriel
2021-03-20T16:13:12.251Z
Very very poor customer service, you cannot get a live person to dispute your charges due to driver's errors. Unfortunately, they will still go ahead charge you EVEN if it is their driver's fault. I am done now with Uber. Lyft is so much better, you get to chat with someone online even if you cannot get them on the phone unlike Uber, you can't get someoneto help you. Never again with Uber, UBER SUCK!!!! UBER ROB!!!
Imanuel Agard
2021-03-05T14:40:16.782Z
The support team is terrible. I had an issue where the app is telling me I had an outstanding balance when I didn't. I contacted support and all they did is give basic trouble shooting. As a Platinum member with Uber I thought they would have given top priority to the issue because I was unable to request trips. Unfortunately it resulted in the support team telling me they are unable to help me at this time and showed me a Terms of Use policy instead of rectifying the problem. Trash service!
Rik De Busser
2021-03-06T08:27:32.834Z
Easy to use app, but we often unreasonably high prices because of incorrectly calculated trajectories. From our home, Uber's price is consistently 50 to 70% higher than estimates for a taxi. Our drivers consistently get lost because the system clearly gives them incorrect trajectories. Worse, there is no clear way to communicate this to Uber. This looks very much like a deliberate rip-off.
Walter Walker
2021-03-18T10:35:01.240Z
The app has certainly gone downhill since the beginning of March. There are rarely any drivers available. And can no longer add stops. Everytime I try to I keep get an error code that says please try again. And twice I've been left waiting almost an hour trying to find a ride home from work. And once I finally get home the GPS in the afternoon wants to drive me all over the complex
Natasha Govindsamy
2021-03-02T05:34:25.512Z
I had an issue yesterday morning with my uber X driver. I complained on the app about my experience and the extra charge but have received no feedback since. I explained to my driver that he should turn left. He said that the GPS does not show that. He then took a longer route which the road was closed. I told him that he should have turned left when I told him so. He responded in an unpleasant manner saying that I told him too late, I can complain about him he doesn't care.
Ian Norris
2021-03-15T02:24:44.609Z
Whenever I Uber to or from work, the GPS has the driver first go through a restricted area as well as go the wrong way down a one way. The area I work in has be built up for 2 years. Any time they go in the restricted area they are trespassing. Wondering either why the GPS is so old, or why Uber would blatantly send their drivers to illegal areas.
Sarah Bates
2021-03-11T15:33:01.560Z
I would give this a zero!!! Ridiculous and insane!! App is very undependable. I have had nothing but problems since I started using Uber. Can't add money to my wallet. Get the error message when trying to order a ride. Its disgusting that they don't do anything about it
Kaylene Baron
2021-03-16T21:40:14.964Z
I am not impressed with this app. When I book the uber, it shows price A but once the ride is over then the price is higher even if he took a shorter route. That leads to be looked into as I cannot always fork out money unnecessarily. I want my money back!!!! 😠
Ranjani Praveen kumar
2021-03-23T08:12:39.811Z
Worst app I've ever seen. It'll not allow you to schedule a ride in advance and after booking, drivers cancel the rides in the last moment as iñtercity one way fares are not feasible for them. I booked it for my parents from Mys to Hassan, drivers cancelled thrice and I had to book it through ola. Again from Blr to Mys, 3 drivers cancelled the rides n I booked separate package. Company needs a serious restructuring of fares. Ola looks more trustworthy than uber even though it is costlier.
Jessica Wrisby
2021-03-22T09:20:21.596Z
Happened a few times Drivers accept ride it says wait 25 minutes , so you waiting 15 mins in the driver decides oh I don't want drive anymore (I'm guessing) then cancels ride now you have to an additional 25mins. That kind of sucks hope they get penalized after so much time passes by. Also I don't think the price of our rides should go up everytime we exit out of the app.I was about to request a ride sat my phone down to blow my nose my phone went to sleep, opened phone & price had went up.
Mauricio Hernandez
2021-03-13T12:01:56.750Z
Uber is charging fee for everything, share rate, waiting fee (even when you are at the meeting point at time) and other fees. The app should show and explain this fees when you are accepting the ride. Uber please revoew how the drivers are charging this waiting fee and limit the number of times Drivers can reject a ride. The cancelation it's other behavior Drivers are adopting. Check this issue as well. The services given by drivers are importan for users too.
Matthew Robinson
2021-03-05T09:31:24.135Z
I got a ride home when I was only 3 miles away, it costed me 77 dollars and the app said I went way farther than where I requested. I've tried to get the ride fixed and a refund of the exorbitant fee, but I've only recieved 11 dollars out of 77, the ride was only supposed to be 10 bucks, the map showed that I went all the way out to LA from where I live, which I did not do. I used Uber happily before this, but I will not use Uber EVER again after they practically stole over 67 dollars from me.
A Google user
2021-03-09T00:47:39.980Z
They take out payments at random times. I have had the same 2 payments refunded and taken back out 3 times now. It is beyond frustrating when this app starts taking out money I already paid once. I am VERY upset. It is a positive that there wait times are mere minutes, unlike cabs. However if they are going to be messing around with your bank account, minutes ain't worth it. Deleting this app.
Iza Feteran
2021-02-26T18:57:29.691Z
I would tate this a 0 if I could. This app is the trash! I have been searching all day for a way to cancel my ride pass subscription. I signed up for the trial and forgot to cancel in time so I am being charged. I keep getting automated responses to cancel in the app, but the app does not provide an option to cancel!!!! Getting a person on the phone is impossible!
Douglas Barton
2021-02-26T23:36:45.280Z
Uber has changed its ways. Its become a real price gouger and a rip off. What used to be a convenience has turned into an ogre. It does this new trick where it will give you a match for a ride that is 3-5 minutes away, then it keeps making it later while constantly raising the price of the ride. I had an errand to run recently during the middle of the day, that was one mile away. It started out at $6.00, then it ended up at $72.00, white collar crime. How far can they go? Uber better change.
Teddy Roosevelt
2021-03-10T03:29:12.180Z
Excellent service, quick pickup, very reasonable rates, safe courteous drivers, I cannot express how much this app has helped me get out of a bind where I would just simply have to walk three miles in the rain because my car wouldn't start in the parking lot of a store to pick up groceries for ten dollars. I always tip well for my favorite drivers.
Deanna Reese
2021-03-16T20:46:25.843Z
Do not use this service. Not only do they never have drivers available basically ensure you'll spend 2-3 hours trying to book a ride when you contact them they give no assistance whatsoever. The app is supposedly constantly updating so that issues like this don't occur but it's not. The app and the service have taken a serious nose dive in recent weeks. It's not worth your time. You're better off going to Enterprise or something and renting a car for a day.
G M
2021-03-17T22:26:09.356Z
I signed up to ride and had no problems until I wanted to add my new debit card which is tied to my bank. The app would not accept my 3 cards or my PayPal. Now I guess I'm stuck using Gift cards which get flagged all the time for fraud so I keep 100$ in gift card amount in my account. Frustrating because PayPal says there's nothing wrong and nothing at my bank. Google gets too involved with your payments.
Mark B
2021-03-05T05:25:09.659Z
Commenting as a driver its a terrible app. The pick up addresses it sends you too are often wrong. The GPS sometimes it's perpetually stuck in a 'routing' cycle meaning it can't calculate a route, even if you're in an area with good reception. It won't give you jobs when you're parked right next to a person who orders an uber. Frustrating when a customer specifically wants YOU as their driver. App needs a lot of work. But dealing with uber via the call centre has shown me they don't really care.
Mohamed Mubarak
2021-03-18T13:37:04.550Z
Worst app ever..!!!! whenever i try to book a ride, it always says "payment option unavailable" "something went wrong switch to other payment options"..!!! Reinstalled and tried again many times. No use. Even deleted the account and created a new account with different email. No customer support. Down with Uber.
Timothy Pace
2021-03-20T09:44:06.623Z
Was good until this week. I've bee taking uber for the past 3 months nearly every day twice a day. Same place. Same times. In the last few days the price more than doubled!!! $40.00 a day hurt but was doable. Now they want nearly $100.00 for the same trip on the same days of the week and the same times..... unacceptable.
Kenny R
2021-03-23T12:31:15.906Z
This app is my main means of transportation currently. No matter when I try to select a ride it will always have an insanely overpriced fare and claim its very busy. Its just plain price hiking. I've not used it in a while now because rides that take maybe 5 minutes and we're costing me $9 are trying to claim a $75 price tag, NOT GOING TO HAPPEN. This needs to be fixed asap or I'm deleting the app
Stephanie Homsey
2021-03-08T19:49:32.490Z
Uber driver app sucks I had an old account tried to update it so that way I could use the app I went to help section says to go to settings in the ap ( which is NOT there) no customer service support number to call. Nothing! Tried to then create a new account but wanted to schedule a ride for me that was way to early and wouldn't let me edit the pickup time. So I am done with them.
Debjyoti Bhattacharjee
2021-03-08T15:29:16.723Z
I didn't wish at any point of time that I would rate uber 1 star. I did not even wish to provide them any rating also. The new thing has came around uber drivers where you book your ride, then the driver calls you to ask your destination and if by mistake you do tell them that at this place I want to go, then they would ask you to cancel the ride as they did not want to travel. If it is with one driver then it won't be a headache but it is done by most of the drivers. I'm very unsatisfied.
Adarsh
2021-03-20T05:59:29.829Z
When u book a ride, some drivers confirm the ride, then they won't come or pick up our calls! We have to pay for cancellation, but that's the only option! There's no way to chat or call within the app. According to them, now I owe money to them for a ride I didn't get! This is Uber for you!
Thishani Wijayaratne
2021-03-22T14:58:45.649Z
Most uber drivers accept the trip and don't show up... This makes us cancel the trip because we have to travel in time... Very inconvenient and hope you can make a system to prevent no-shows... Also by cancelling we get charged and we do nothing wrong... Your customers are getting penalized twice for the mistakes of your employees...
Darshan Pujara
2021-03-21T10:56:11.762Z
Simply Third Class app. There is no option to cancel a cab without cancelation charges. Now the cab driver doesn't want to go to my destination, he is neitger canceling my ride or not taking my calls, his GPS location is going far from me.. in this scenario also I can't cancel without cancelation charges. They are finding every unique way to cheat and loot customers. Ola is slightly better than these thiefs.! They can do anything because they have monopoly.
ChunkyMonkey CST
2021-03-13T17:11:32.194Z
It keeps freezing. When i want to order a new ride , it gets stuck as if my last ride is still ongoing. I keep having to wait for it to stop/reload/get itself together and that usually takes too long. The only way in most cases to fix this issue is to uninstall and then reinstall. I just end up getting a Lyft or DAT when I am in a rush.
M Smith
2021-03-05T18:05:42.273Z
Uber has really gone down hill. I use both uber and lyft, as uber is often cheaper, but it's not worth the savings anymore. For example last night I called an uber from an airport. The airport, like most, has a designated pickup area from where I scheduled the pick up. I watched this idiot drive by the spot (well marked, loads of signs) three times then just cancel. 20 minutes I waited for what was advertised 3 minutes. It was advertised as $35. Uber says "finding you a new ride. Your new ride price has gone up" ONE HUNDRED AND TEN DOLLARS!!! What the BS uber? If my driver cancels because he's too stupid to follow signs, you don't get to more than TRIPLE the price?! I refused the ride and every one was coming in at that price. So I called a friend that I hated to bother and just had him drive me home. (My phone was dead and I only had uber on my ipad. I fixed that as soon as I got home!) When trying to reach uber, I got a message saying they won't issue more refunds to me because I've gotten too many. Uh So uber is admitting "we've screwed up too many times and won't be paying you back" Each and every refund was found legit. Drivers that dropped me off halfway through the ride because they needed to 'get home' and I'm stuck in a place I don't know. Drivers that smoked cigarettes. One had porn in his car to "cater to his normal clientelle" in reno. These were valid refund claims but uber says any valid claim in the future won't be paid out. So bye uber! And going to do as much as I can to make sure I'm far from the only one that leaves you. This review is step one.
Anthony Perry
2021-03-18T11:50:16.780Z
Customer service sucks if you have a log in issue.... They send you on circles acting as if their help center actually helps... There is no one to talk to a human or get a response live chat... They send you verification codes to your phone yet they still want your password even though the issue is you dont remeber your password. You put in your number and it sends a link to the email associated with that number so if a customer had your number prior the verification gode goes to the email.
divyanshi saxena
2021-03-02T10:05:22.491Z
I don't know what has happened to this application lately. I'm unable to book autos and if they are booked, drivers do not come nor they pick calls. Today I booked a bike and the driver asked me to cancel the ride when I asked if he'll come. Fortunately, I wasn't charged for cancellation. Please do improve your services. In the past, this application hardly disappointed but now it is getting worse.
rasp berryboo
2021-03-14T16:00:21.885Z
Uber was great up until the start of march. Now suddenly I can't seem to get a ride at all. Almost stranded on 2 occasions because i thought it was just my area that was the issue but it wasnt. Theres seemingly never any cars no matter where i go. Ive waited 30+ minutes after trying several times to get a ride. And I'm convinced uber and lyft are working together. Uber won't have any rides and lyft will charge 80$ for a 20 minute ride. Looks like taxis will be a thing again.
Katy Weiss
2021-03-22T17:44:18.672Z
Used the app to order food. It would not let me choose the CFA closest to me, and instead ordered from a location further away. My estimated delivery time kept getting pushed back further and further until my lunch break passed without my food coming. My 35 minute wait turned into 105 minutes.
Luis Pineda
2021-03-19T12:23:45.283Z
This is my transportation to work and home, recently it has charges over 100 dollars wich triple of what they charge me. And the map shows plenty of drivers around, and it never is true. Always has to look for someone further away. It's frustrating. They need to fix.
Reshmi Mukherjee
2021-03-21T17:06:33.480Z
Recently a new feature of uber is being seen....that is......the driver wont switch on the AC, especially in these summer months...though the price is steadily increasing....ok, we accept that the policy is to either keep windows open...or turn on the AC in fresh air mode....however, driver is refusing to turn on the AC in fresh air mode only.....so, it is requested to fix this issue.
My Name
2021-03-15T11:45:39.980Z
I guess the app works fine, but it doesn't tell the driver exactly where to pick you up. It gives the driver the nearest street address which is not always Where You Are. I work for AAA and have to sometime get for a ride for our members. Sometimes we are on the side of the highway and the Uber driver simply cannot find us because he is being told the nearest street address. This is an issue that must be fixed to ensure the safety of everyone in need of a ride. Waiting an hour for a 10 min ride
W Compton
2021-03-06T22:32:51.104Z
Unreliable for commute. Garbage time estimates. It doesn't work 80% of the time on my return trips. Uber pass for a "week" only covers 5 trips, cause people live at work. You still get charged for that cancellation because they are trying to send you drivers on the other side of town and you had to order a Lyft instead just to get to work on time. So instead of 15% off you pay 7 dollars more, plus uber's fee, making the 17 dollar trip ultimately cost 30. Thanks, I'll walk.
Jamaal Sayles
2021-03-13T02:58:58.115Z
If it were pre-covid, I'd give it a 5/5. Now it seems it has become more difficult to get rides, and when I do the price fluctuates so much that I can pay $15 one day, and then $25 another-- for the same ride! I'd say use lyft but they're about the same case.
Fung Fung
2021-03-10T07:05:10.820Z
very disappointed that it's getting worst, no customer service, charge unreasonably and unexpectedly, portal sucks, lots of errors. 4 consecutive cancellations of a 1km ride appeared surprisingly within 5 mins, with the last one charged me hk$20 fee. Uber refused to resovle. seeking alternative now. Some other feedback says they hv call centre?? lol, where's in hk? imagination team in hk or staffs busy with tiktok that phone no. never disclosed. lol
Mike Ravynkei
2021-03-19T03:58:57.120Z
I understand the reason(s) behind charging for a cancelled ride if the driver is already on the way but perhaps make it proximity-based? Like if the driver is within, say, 5mi? Because being charged for cancelling on a driver that's 10+mi out is kind of absurd. UPDATE: Haven't been able to successfully request a ride for weeks now, regardless of day or time, in what would be considered a fairly well populated city.
William Miller
2021-03-05T05:17:46.123Z
In my place, we use the metric system. My google maps uses the metric system. But Uber still shows after booking a car ride, that the car is a certain number of miles away (ie. the imperial system). There is nothing in the settings or option to enable me to ensure all numbers displayed are in the metric system. A message to the developers with this issue says that the account is not monitored. Maybe Uber is not interested in fixing it. Hence have reduced the stars to 3.
fatima adreeta
2021-03-12T03:51:07.510Z
When Uber hires their drivers,make sure they understand the given instructions correctly.In more than a few instances, when I set a location for my driver he called me again just to know my location.The location is on the Google maps, why can't they just check and come where I want them to?Also, once I comfirm a driver many of them "cancel" the ride without notifying anything in the app. I wait for 15-20 min for them then have to draw the conclusion, "oh! I guess it's time to pick a new driver!"
Chirag Nangru
2021-03-18T02:55:21.916Z
After confirming the trip, it says your trip is at a higher price, open the app to confirm. No matter how many times I open the app, it doesn't confirm. And after few minutes it cancels the cab. It has now happened multiple times with me.
Halle Baldwin
2021-03-04T05:04:16.645Z
If I could give zero stars I would. This app is charging me for fake rides or something and the customer service is a complete joke. A roundabout that doesn't get anywhere and each response is from some random other person. I have had so many issues with this app and Uber eats... If you are going to charge so much extra, can't you at least have a function app and some somewhat helpful customer service?? I am never using this again.
Stefan Milcov
2021-03-18T18:53:24.774Z
Such a bad programming. If you already used your phone number for uber eats you can not use the same phone number for uber. There is no way tu sign in. Only option is to create a new account with a new phone number. So I should have a different phone number for each Uber app. Ridiculous.
Spearmint Spamalot
2021-03-18T08:40:59.622Z
This is the second time in just a few weeks that I have had multiple drivers confirm then cancel rides. Useful app, but it has screwed me several times recently and that's not okay. Theyve made some change recently that has made this much less reliable.
Shubhojit Sen
2021-03-02T04:57:36.629Z
Uber has usually been a reliable app in the past. But recently, drivers keep on cancelling the rides as per their convenience, which leads to valuable time being wasted. Today, I tried to book a ride, and 4 drivers picked up and cancelled the ride one by one, and owing to this, about 30 minutes were wasted. Why is it that when a customer cancels a ride that is in progress, they are charged money, but the drivers can cancel the ride anytime as per their convenience without being charged a fee?
Wandartz
2021-03-15T11:58:51.624Z
It works fine most of the time I guess. I was very unlucky this morning. I requested a ride to work a day before I had to go in, but as I waited, no riders could be found. Even when I tried again, my ride was cancelled. Uber did refund me (thank goodness) but I had to miss work today because no one was really available to take me. 3/5
Gary Hoeft
2021-03-02T22:40:20.519Z
I have used the app in the past and had zero issues with getting rides on uber. However now I am trying to use the uber eats aspect I can look up food and hit add to cart but nothing happens. I'm giving it a 1 star because I re ported the problem but there is no way to tie it to me or find a way to talk to someone to alleviate the issue, and without the ability to leave a quarantine this is shows the app doesn't work in my opinion due to no customer support.
P Dubz
2021-02-26T17:35:09.342Z
I tried to use the app for a pick up and after trying for over an hour, it kept saying there wasnt a driver available. I then tried to schedule a ride for the n3xt day and the app kept saying "try again later". I ended up using Lyft instead. Then, I get charged by Uber for a cancellation fee?!!?!?!? It never let me schedule the damn ride!!! Uber doesnt have ANY options to contact them. Instead they gave me an Uber credit which I will never use because their app doesnt work. Use Lyft instead.
SUHANI Mathur
2021-03-11T16:28:29.268Z
It is high time UBER should have a 24*7 call support. You do not have a dedicated caht support for complaints or issues. There are just some standard predefined options from whicb you can raise an issue but they are not of help in all cases. Also the drivers call you first and ask you about the drop location and most of the time if it is not a long ride- the driver asks you to cancel. We wnd up wasting a lot of time on time with multiple drivers. It is frustrating.
Trey G.
2021-03-17T13:02:28.227Z
The app is ok, but the GPS service doesn't always accurately locate where I am. The service has gone downhill, obtaining a pickup used to take 5-7 minutes, now takes 12-20 + minutes; and prices have increased by 50%, and I have an annual Uber Pass subscription.
Daniel McIntyre
2021-03-17T19:05:05.770Z
Needed a ride to catch a flight, so I booked the ride to show up an hour before departure. The airport is 10 minutes away, so I'd have plenty of time to check in, get thru TSA, and find my gate. Uber confirmed that I would be arriving 40 minutes early at the latest. Despite everything being handled for uber so far in advance, they still didn't get a driver to me until 10 minutes to departure. The driver hustled but I still missed my flight. $30 to go 10 minutes and they couldn't manage.
Joshua June
2021-03-16T02:56:26.292Z
Absolutely terrible customer service. I've explained to them 100 times that there is something wrong with the pickup and wait times, and the result is me being late to work. They gave me one $10 credit (which doesnt even cover the cost of a trip) and said "that's all we can do", when I'm still being late because they refuse to help me! Dont use them. I work at a hotel and wont be recommending them to any of my guests. Being a platinum member doesnt mean anything, they only care about your $$
Brett Vance
2021-02-26T23:58:21.829Z
Drivers are always pleasant and get us home safely with no fuss, I just wish the pick up point part of the app was easier to use my father and wife can't chase cars like I can, it's not the fault of the drivers and, though they have never made me feel like I am putting them out, have to get them to go where I have left my Dad and or wife which makes me feel like, and I am really am putting them out.
Enrique Dsouza
2021-03-20T10:01:42.523Z
After I switched to a new phone and redownloaded Uber , it did not let me sign in or have me change my password , the error kept referring to that my number is not associated with my current email address however it was connected to it. Fix your app if you'd like to satisfy and gain customers. What a shame!
Yash Bora
2021-03-17T21:36:25.293Z
The app doesn't le me sign into my own account, Tried it many times. Worst experience. Always an error comes that your number is associated with other account. And even if I get an OTP it doesn't let me sign in. Very bad experience with Uber. Never thought I would have experienced this kind of problems.
Kevin Duncan
2021-03-19T00:16:37.916Z
I've had more good experiences then bad.. but there making directions are poor at times and I've had a few drivers get lost ..if do to there reading maps or just poor uber maps tho I notice I take same rout at same time almost every weekend and the price is different each time from same spot in my driveway to the other driveway I go to this is weird...so I gave the 4 outa 5...I may call a taxi one morning see what trip costs with out all the extra fees 🙃 🙂 😅
peacegiri rashir
2021-03-03T19:38:22.613Z
Previously this app was good but this year it was horrible......I have been paying for the cancellation fees 4 times in a month which is not my fault at all...if the drivers are not willing to drop us they should cancel by themself and not accept our request, so why are you asking us to pay? I am never going to use this app unless they rectify this problem. Are they trying to cheat us?
Andrei Catalui
2021-03-13T15:41:41.546Z
Drivers get away with just letting the ride request ring, wasting the rider's time, while not even allowing to try requesting for a different driver, the system will force you to wait for minutes until the call expires, or miraculously realizes the person isn't going to pick up. And when a driver does pick up, they can take a lot of time to drop off their previous passenger, and cancel with no consequence. There's no penalty for wasting the rider's time, when they depend on uber to get to work.
Laura Lui
2021-02-27T11:02:57.708Z
I constantly have issues with this application. It rejects one of my credit cards for no reason and each time I have to change or update the card used as default payment, I have problems such as that I cannot order a ride, that payment is declined etc (nothing was otherwise wrong with my new card as it worked everywhere else). One day Family Profile tab just disappeared and I couldn't restore it. Their support team was useless, sending me copypasted answers from the Help section in the app.
ogsk8er
2021-03-22T23:25:34.681Z
Edited* Fast customer service response. I had an issue and they were able to correct the problem incredibly fast. I'm very impressed. Thank you for the help Edit- seems Uber can never find me a ride. But it does find about 10 high priced rides from 50-100. Really? Sounds fishy to me. Edit againWhat a complete scam! DO NOT SUPPORT UBER! my price went from 19 to a MINIMUM of 60 and beyond 100+ dollars. Wow! Pretty obvious Uber is gouging like crazy. Wont be in business much longer doing that. Bye
Aaron Mathoune
2021-03-16T19:24:31.633Z
If you need Uber for a ride, you can usually count on the app to EVENTUALLY get you one. Often, unfortunately, the app has problems connecting you with drivers and the drivers many times have difficulty finding me at pickup locations. Uber has been a hassle to use. I would never tell you not to use this app, but would recommend trying a competitor first!
Mrityunjoy Das
2021-03-23T16:02:24.948Z
I am from Tripura, Uber has started its operation just couple of months ago. Hence, they doesn't have long distance service. I hope they may start their long distance operation soon. However, Uber gives a hassle free and convenient ride. I strongly recommend everyone to download this app and enjoy hassle free and convenient ride. Moreover, their fare is cheaper than on road fare. Thank you Uber ❤️❤️❤️❤️❤️❤️❤️
Dhaval Gala
2021-03-10T17:54:57.133Z
I was checking out restaurants menu in uber eats by the order got placed automatically, when called restaurants they told to call uber support. Uber support got connected after lots of trails, the support guy was forcing to accept the order and wasn't willing to help. To top of it all uber had taken a wrong location and nobody actually arrived at my place, but support guy was forcing me share my address, when i denyed he said anyways I will have to pay charges, this is ridiculous.
Laura Chavez
2021-03-21T20:56:11.772Z
Poor accuracy of rate when you initially request a ride. Estimated cost was $15 to $17, but when Uber started connecting me to a driving all rides were double the cost some even almost triple $33, $40 one even at $56!! I added the lyft app and got a driver immediately at the rate they disclosed it would be.
David Bracho Inciarte
2021-03-13T15:14:07.528Z
I don't really understand why there's no "support" option when waiting for my ride. Usually they tend to get even farther from my pickup location, not answering the phone, ignoring messages and it's very frustrating to wait way longer than expected just because the rider decides to ignore the app and costumers, and here I am, late to a very important appointment just because my rider is literally not answering, I get charged an extra fee if I cancel, and I can't find live support on the app.
Somewhere Else
2021-03-11T20:23:52.216Z
There's a lot of things to be said for uber as a platform but I'm switching to lyft, I've had far too many scheduled rides cancelled on me, forcing me to resort to lyft which usually has a driver immediately available. I've had to shift too many appointments due to the incapable "schedule ride" system. You can schedule a ride a day before, 30-60 minutes ahead of when you want to be somewhere and still not get there on time. It's okay if you need to be somewhere by tomorrow.
Aidan Banks
2021-03-17T12:09:57.580Z
Before February I had been using uber almost every day to get home from work, was always fine and was genuinely worth a 5 star review but for the past couple of months I have put up with being stranded at work at 11 or after 12 with almost no way to get home, drivers cancel and I get charged £4 every time they do, getting sick and tired of the frustration of just trying to get to/back from work 😐
Robbi Cox
2021-03-13T22:44:38.517Z
I bought a new phone today and tried to move my Uber account over to said phone. Every turn has been nothing but a hassle. My password is incorrect. My number is already in use (no duh) and when I try to contact what customer service I can find, it's runaround city. I have had nothing but issue after issue with this app. I understand that some redundancy is needed for security, but I'm human and your customer service sucks. One star only because you can't rate any lower. Fix these issues, Uber.
eli2abelle
2021-02-25T09:53:23.997Z
I rode a scooter yesterday, enjoyed it for the short while until it ran out of charge or something. Tried to ride another one today, went through all the "yes, I do want to ride this scooter" screens then it told me the scooter was waiting for maintenance and couldn't be ridden. Only trouble is it took $6 from my account. When I tried to go onto the refund screen in the app it told me I have no rides in the past, which is definitely not true! I didn't know where else to go except here.
Marcus
2021-03-17T18:17:10.308Z
Terrible. I don't know what happened with Uber, but it's gone downhill. You can barely find a ride anymore. And the rare chance you do, all of the available drivers either won't accept the ride or cancel immediately if they do. Beyond frustrated with this service as of late.
Energy Revolution
2021-03-14T14:29:41.274Z
I hate the fact that drivers already with people in the car could accept your request. Like I don't want to wait for you to drop someone off 10 miles away from me only for you to come back 10 miles just to get me. Drivers will cancel trips if the price ain't right. But I always tip so it ain't like they wouldn't have gotten little. No more tips and no more uber after today.
Lucas Blaney
2021-03-12T03:18:32.800Z
UPDATE: terrible customer service. It won't even let me log in to the app anymore. Horrible app design. Do not give them your money. Also, in Quebec city they constantly have a increased fair of at least 1.4 often up to 1.6 Just admit you're overpriced now like taxis and call it a day. (From my old review): It still does not follow along very well at all. The map won't update. It used to not update as I waited for the vehicle to arrive and now it doesn't update while I'm in the vehicle.
Matt Hamann
2021-03-02T13:34:28.164Z
Removed app a while back. Reinstalled but can not go any further. Put in phone number and it says something went wrong please try again. Try logging in with social media and getting the same message. Uninstall and reinstall. Same issue. Hard to use your service if I can't log in. What a crock. LYFT it is
Rakhi Jose
2021-03-12T05:40:28.494Z
The uber driver took a wrong route, I ended up travelling double the distance, I missed my bus and after the disaster they expect me to pay double the amount! They should be paying me for the inconvenience, but instead they are charging me double😠. I tried to talk to the customer care several times regarding the payment, I told them I'll pay the original amount, but they are saying they are helpless. I am not going to use the app until it's resolved.
Hanna S
2021-03-19T05:32:10.170Z
They have no respect for the users, customer service is horrible. No call in support (unless it's a life threatening emergency) and message help center is useless. I bet it's an automated system that replies instead of a real person. No matter what happened they just don't care. Often times drivers accept a call, come a few blocks away from you, then they drive away on purpose so you have to cancel and they keep the fee. And why do I pay wait fee but Uber doesnt pay me for waiting or canceling?
Gus Gomez
2021-03-14T23:55:59.268Z
The app was great at first. Now I can barely ever get a ride. Drivers cancel requests after completing one they're currently on. I have been left stranded because of this & had to use Lyft or alternative transport. I think drivers should not have the option to cancel once they accept a ride unless they have a fender bender or something. I am also a Latino that does not speak much Spanish unfortunately but many drivers don't speak English making it difficult to direct/correct the route.
zach lazauskas
2021-03-16T02:07:06.705Z
Works when it works. Barely any drivers in my area and it dose show more one, they're glitch or something and don't respond to my calls. I use this to go to work and its expensive, anywhere from 12 to 17 dollars just to go 3.5 miles. All in all, use at your own risk.
Michael Choi
2021-03-21T17:57:25.675Z
Wow! I scheduled an uber the night before for my whole family for a ride to the airport at 10:30-10:40am. Everything was confirmed and looked good. We were waiting outside for the uber until I got a message at 10:33am that the ride was cancelled!!! With my whole family waiting outside! You guys SUCK! I am so furious I can't even tell you. What good is scheduling when you can't even notify the customer until AFTER the pick up time! What a lurch that puts us in! I'm so furious!
Subham Jha
2021-02-26T10:53:35.276Z
Dear Uber, Your service is great. But, whenever I book a ride with some cashless payment method, it shows "Select cash for this trip". This is not expected from "The Uber". Please fix this. This is happening for more than a year now. So it's some restriction perhaps, not some technical fault. So 4 stars.
Brandi Munson
2021-03-13T21:02:59.446Z
I stopped using Lyft because they kept double charging. But now on Uber I have literally waited over an hour just to get a ride home with some groceries. AN HOUR! At least 6 people in my area each time and not one will pick up my ride, as I watch them just sit in the same spot not moving... That whole hour! I thought a little fare is better than none within that hour. I guess not. I don't like the pick and choose, if you're available it shouldn't matter how long or short the ride is.
Abhijit Roy
2021-03-16T21:55:27.916Z
Absolutely pathetic experience, recently all available cabs are dirty and in a shabby state. Moreover worst customer care with almost non-existant ways to communicate with them. After raising a issue they dont properly respond with any corrective action and just revert back with a generic message saying we have noted your feedback and will try to improve! I didn't expected such experience from Uber. If there would have been a option to rate 0 i would have done that..
Ritika Patel
2021-03-12T08:05:41.260Z
The experience is not so good with uber. Once the moto driver was driving very rough and applying unnecessarily breaks that tends to come closer. Also while paying the amount was trying to TOUCH the HAND that gave the WORST experience. Also in the last drive, the destination that was entered with the route however the driver skipped the route and followed another for the same destination that resulted in longer traveling time and increase in amount like I've paid Rs.60 MORE than it was decided.
Joshua Baptist
2021-03-18T00:21:42.534Z
Terrible. Unfortunately repeatedly had to wait over an hour for a ride, at which time the surge costs went up. This has happen over and over, over the past few months. Absolutely Ridiculous and terrible service. Very disappointed in Uber's service.
Vinod Kumar Rao
2021-03-22T10:46:33.279Z
Worst custome support system ever. I have been trying to regain access my account to my new phone. Everytime I got verified via OTP with my phone number but after that it says we can't verify that I am the owner. And the customer care number I tried was always switched off. No other way to contact.
Annesha Banerjee
2021-02-27T08:19:14.102Z
Edit: Pathetic app ever! Does not book an auto when the fares are high so the user has to go for other pricey options. Worst experience dsy by day. Shows a driver located 20 minutes away as 7 minutes away and the rider has to wait unnecessarily. Either show the correct time or don't at all, and degrade the riding experience with no fault of the driver and the rider.
Michael Conway
2021-03-20T15:11:07.322Z
For the most part I have had no problems with uber. My only gripe is that in the morning sometimes I have to click on the button 17...to. 20 times before it finds me a driver. I have not had a unfriendly driver. They all have been really nice and understanding. For the last 3 months or so I have had 4 uber trips a day at least. With no problems to speak of. I would definitely recommend it to anyone who is looking for a ride to work or the doctor and don't want to ride on the publicbus
hemlata dangi
2021-03-03T11:44:19.340Z
One has to wait for long time to get booked uber and then it's not guarantee that booked vehicle will come, they can cancel anytime, furthermore you can't even contact customer service representative as there's no option for direct contact. one has to choose options they provided for customer service.. poor services.
Michael Evertsberg
2021-03-02T02:41:34.520Z
I scheduled a ride for an early morning pickup the night before an early flight. The scheduled ride was confirmed and I was charged for the ride. In the morning, 5 minutes AFTER the scheduled pick up, I was alerted there were no drivers in the area and the ride was canceled. I missed my flight as a result. One of the worst consumer app experiences I've ever had -- extremely disappointed with Uber. Why even offer scheduled rides if they can't be garaunteed?
Diogo Valadares
2021-03-19T12:49:23.665Z
I don't know if that's something more specific to Brasil, but the drivers, after confirming your trip, simply drive away from you cancel your trip. Several times. The drivers should be committed to your after confirming your trip. At least those drivers should appear in your past rides we can rate them properly, due such disrespect.
Branden Park
2021-03-13T22:24:23.340Z
Literal garbage, I had checked out the app previously and found it useless and now that I am trying again the app refuses to let me log in with my existing account. It will not progress past set up without forcing me to make a new account. It is genuinely unbelievable that such a fundamental failure can exist in today's world.
Andrew Million
2021-03-20T18:25:35.734Z
Prices surges are ridiculous. Don't bother. They'll up charge you an absurd amount and pay their drivers the same amount. Uber continues to pay their drivers less and less per mile yet charge more and more. My advice: check Lyft prices before booking with Uber. These poor drivers trying to make a living are getting screwed, and Uber doesn't care a bit about them.