Teladoc APK

Version 3.29 - com.teladoc.members
Last updated: 2020-06-09
teladoc,members,medical

24/7 access to a doctor

Teladoc apk

APP Information

Download Version 3.29 (464)
Apk Size23.16 MB
App DeveloperTeladoc, Inc.
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.teladoc.members.apk
MD51161506d26645ad13a0963d4dcba75da
Rate5
Website http://www.teladoc.com

Download Teladoc 3.29 APK

App Description

Teladoc is teladoc,members,medical, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit Teladoc, Inc. website who developed it. com.teladoc.members.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 3.29 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 516+ times on store. You can also download com.teladoc.members APK and run it with the popular Android Emulators.

A DOCTOR’S CARE. ANYTIME. ANYWHERE.
Teladoc® connects you with a board-certified doctor 24/7/365 through the convenience of phone or video consults. Within minutes, a doctor will contact you ready to listen and resolve your issue. If medically necessary a prescription will be sent to your pharmacy of choice. 

* It’s healthcare when and wherever you want it!

Teladoc doctors can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including:
- Sore throat and stuffy nose 
- Allergies 
- Cold and flu symptoms 
- Bronchitis 
- Poison ivy 
- Pink eye 
- Respiratory infection 
- Sinus problems 
- Ear infection 
And more…

HOW DOES IT WORK?
Request a consult – Open the Teladoc App and request a consult, provide medical history and pay for the consult. Your Teladoc account is also available online at Teladoc.com or toll-free at 1-800-Teladoc.

Talk to a doctor – Within minutes, a state-licensed doctor reviews your medical history and contacts you via phone or video. Teladoc consults have no time limit; you can speak to the doctor for as long as you’d like. 

Pick up prescription – The doctor discusses the issue with you, answers questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.

HOW DO I GET TELADOC? 
Teladoc is a service provided to you as a benefit through your employer, health insurance, or other organization. Visit Teladoc.com to learn more. 

This app allows Teladoc members to:
- Authenticate your Teladoc account.
- Talk to a doctor, anytime, anywhere.
- Create and update your medical history.
- Update personal, contact, login and billing information.
 

App ChangeLog

  • Now, for eligible members, Teladoc Global Care enables travelers and expats to access convenient, high-quality virtual healthcare at a lower cost while living or traveling anywhere around the world.
  • ▪ General Bug Fixes

App Screens

Teladoc App Screen 1Teladoc App Screen 2Teladoc App Screen 3Teladoc App Screen 4Teladoc App Screen 5Teladoc App Screen 6Teladoc App Screen 7Teladoc App Screen 8Teladoc App Screen 9Teladoc App Screen 10

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.BROADCAST_STICKY
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.GET_ACCOUNTS
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.READ_CALENDAR
android.permission.READ_EXTERNAL_STORAGE
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.RECORD_AUDIO
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_CALENDAR
android.permission.WRITE_EXTERNAL_STORAGE
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.teladoc.members.permission.C2D_MESSAGE
android.hardware.bluetooth
android.hardware.faketouch
android.hardware.location
android.hardware.microphone
android.hardware.screen.portrait
android.hardware.wifi
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

send sticky broadcast
Allows the app to send sticky broadcasts, which remain after the broadcast ends. Excessive use may make the phone slow or unstable by causing it to use too much memory.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

read calendar events plus confidential information
Allows the app to read all calendar events stored on your phone, including those of friends or co-workers. This may allow the app to share or save your calendar data, regardless of confidentiality or sensitivity.

read the contents of your SD card
Allows the app to read the contents of your SD card.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

add or modify calendar events and send email to guests without owners' knowledge
Allows the app to add, remove, change events that you can modify on your phone, including those of friends or co-workers. This may allow the app to send messages that appear to come from calendar owners, or modify events without the owners' knowledge.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Older Versions

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Google Play Reviews

  1. Robbie Brackett-avatar

    Robbie Brackett

    2020-03-29T18:42:26.532Z

    I scheduled a visit for 10am today. I signed in 10 minutes early and waited until 1020am or so. It was explained prior to that there was a 3 hour window. I then read I would receive a text or email 10 minutes prior to the visit when a doctor was ready. So I signed off. Waited until 1PM and placed a call to an agent to find out what was going on. I still have yet to find out anything. I was charged for services not rendered. If you guys are just extremely backed up an update would be appreciated.

  2. A Derstine-avatar

    This app was perfect during these times! I'm asthmatic so I'm high risk for the virus. This app made it so I was able to video chat with an actual doctor licensed in my state without having to run the risk of going a place where people who do have the virus will be. They were even able to send my doctor what they'd diagnosed me with. Definitely worth it. It was a longer wait, but also an acceptable one given what's going on.

  3. Samantha Doty-avatar

    Love it! Used it for my first time today, and not only did the doctor get to the bottom of my problem, he sat and talked with me to make sure I was okay and understood everything before hanging up. I have already recommended to my friend and she and her husband are using it as well. We all feel much better bring able to get help without having to leave our homes and possibly get sick. Thank you guys for this app and the work you have put into it!❤️

  4. Michael Carr-avatar

    Couldnt get access the other day, but that was due to unprecedented covid related traffic. Tried again in a day or two and the experience was pretty smooth. Had to backtrack in a survey to double check something and it saved all my questionnaire answers going back through so that was very much appreciated. Not many apps do that. Ill be trying it out more going forward

  5. Mike King-avatar

    it's a great service if it worked. I know we are in tough times right now but like the rest of our medical field this app was not prepared for the pandemic. Over a three-day period I had a 15-hour accumulative time of waiting in the waiting room and never talked to a doctor. If you are sick right now go to an urgent care. Maybe when things calm down I'd retry. I figure it can't be easy right now. Just being honest. 4 attempts at an appointment all at different times of the day.

  6. Tonya Wood-avatar

    I used this app to talk to a Dr. when I had the flu a while back. Logged in, discribed my symptoms, and within a few miniutes a physician called me back. After a symptoms follow-up, he called in a Rx. and advised that if I was not feeling better or had a problem with Rx. to call back. I was better in approx. 3 days & well within a week. So covienint especially if someone needed to talk to a Dr. but not well enough to "go" to a clinic, this is the way to get quality health care that's affordable

  7. David Layman-avatar

    I have used the teladoc app to make contact with the doctor several times. I find the app interface to be easy to use and clear. At one point, I had an issue with resetting my password. I called the number, and the representative there was very helpful. She gave me a new temporary password and helped me to reset my normal password. Thanks guys, for your quick, efficient, and effective app!

  8. barbara bracke-avatar

    I have used teledoc a few times now. It is easier than going to see a doctor, making appointments that can be weeks out. Better than going to urgent care for some issues (than you for helping me with that pesky gallbladder issue that Urgent Care couldn't find). Always helpful in helping me make up my mind or giving me the option on hope to proceed...I recommend you to everyone i work with that has signed up for this!

  9. Tao Huang-avatar

    I think they have something fundmentally wrong on how to creat a patient's profile. Every time I switch to another insurance plan, I have to set up everything again. The funny thing is they even lost my visit hostory. Why doesnt allow users update their new insurance plan? Why you need create the whole profile when somebody switch to a different plan? It doesnt make sense at all.

  10. Bryan Vitz-avatar

    Tried to schedule an appointment and waited 3 hours last night. Cancelled and tried again this morning. 6 hours later I have not received a call. I get push notifications with no message, and when I go to the app I am logged out again. I have to set a pin every time I open the app. Very poor app design.

  11. Mary R-avatar

    Great experience. Quick and direct for simple problem. Doctor was great and wait was 5 min or less. 5 stars if the allergy section of health record worked on the app. I could choose drug or food but no way to save or advance choice. I'd definitely use this again for simple problem focus issues though, it worked well.

  12. Linda M.-avatar

    I am only commenting on the logging in as I have not used the service itself. Why can't the PIN # be used to sign into the app on its own? It's ridiculous that if you log out, you have to enter your username & password all over again. The PIN only works if you stay logged in & back out of the app. I have another app where PIN is used instead of username & password even if I log out. Why can't this app work that way as well? Very frustrating since it should be an easy fix.

  13. Mel Chaos-avatar

    LOVE IT! Quick response from the doctor! Very convenient! I took photo of my skin condition and explained in text what I am experiencing and within 15 mins, the doctor sent my prescription to the pharmacy and instructions to my inbox. Also they provided my Doctor's profile. I love the Finger print log in too! The only downfall is not giving us an option to upload our medical record, instead it makes us have to enter manually limited information about our health.

  14. Shakira Muhammad-avatar

    Shakira Muhammad

    2020-03-25T14:58:37.681Z

    The app is super easy to use. Every once in a while it gets glitchy, but if I close and reopen, the problem is usually fixed. Every visit I've had so far has been great. Doctors are nice and the conversations are fast - much faster visits than going to my primary's office.

  15. jessica Garcia-avatar

    Best thing ever ! This year. I tried out the new teladoc app and it is amazing. I've used it twice already and it has saved me a lot of time. Especially if I'm really sick and I need a prescription. You just put in an appointment and a real doctor calls you within 10 minutes. You tell me your symptoms they will write you a prescription based on ysymptoms. It saves me from being out of work or calling out when I don't need it. If your insurance have teladoc I would definitely tell you to try it.

  16. Steph Davis-avatar

    2½ hours after waiting for my scheduled phone visit/call, I received a message saying the doctor tried unsuccessfully to reach me. I had my phone with me the whole time, no blocked callers, and phone # was correct on app. So my appt was canceled. When I tried to call, there was a recording about the very high volume of phone visits. I'm pretty sure the doctor lied about the unsuccessful call. I think they don't have enough doctors for the patients and this guy was so far behind, he lied.

  17. Mathew Salisbury-avatar

    Mathew Salisbury

    2020-03-13T22:51:03.848Z

    More of an issue with the service than the app. Requested appt, then kept getting texts and robocalls from "SPAM likely" number, saying "The Doctor is ready to see you. Please enter the waiting room." App was already running and I was already in the waiting room, and had been all day. Message at the top said I was still in queue WAITING to see Doc. Only thing I see is my cam image. Nobody ever connected with me. Finally, 9 hrs later, get another call, answer, it cuts me off appt is cancelled!

  18. Kuang Chen-avatar

    Doctor did not show up. If you signed up through United healthcare, there's no way to login the app itself. There is no way to reset the password or find out the username, because it requires a security question. And if you don't have a security question you have to call them. And if you call them, after they have you on hold, and hang up on you because they can't hear. After that experience two or three times, one-star review.

  19. Trish Edwards-avatar

    This app was recommended to me by a co-worker. Said it was great and they usually respond within 15 minutes. I have been waiting for 3 1/2 hours....I can't go to my PCP, Urgent Care, or ER unless I am dying or "have severe difficulty breathing". So, I thought I would give Teladoc a try. I have been doing home care for 6 days now and not getting better. I guess I have to suffer longer and get worse in order to get help. I am very disappointed and would not recommend this app. 😷

  20. Melissa Miller-avatar

    Pretty easy to advance through the screens however, it did NOT allow me to add my allergies and medication. I am doing this on the mobile app, not sure if that makes a difference, but the option is there and I should be able to fill them out but I was not. Other than that, it's a very easy app to navigate.

  21. Andrew Dixon-avatar

    Had an appointment for 8:30. Got a text at 8:29 saying the doctor was ready. Logged into the app and before I logged in I got a text (still at 8:29) saying the doctor could not reach me and would contact me shorty. That was 30 minutes ago and not a peep. This is my first experience with this, so I might change my review later but until then, the app appears to take all your personal info, charge your card, and give you nothing but aggravation.

  22. Wolfgang Amadeus Mozart-avatar

    Wolfgang Amadeus Mozart

    2020-03-22T00:45:29.437Z

    First time call is free and quick. After that, waitting time becomes too long (+7 hours). The app is not enough professional, it doesn't give you any idea how long you should wait, and how many people are in the queue. Also Doctors lacks knowledge and practice, they cannot really help you, It is the worst medical service you can ever have.

  23. Gojita-avatar

    The app has alot of pottential sadly the irresponsible providers call u from a blocked number why would you need to hide and block the number is just 1 of the issues and then you visit gets cancelled with no options to call them or recover so not only does it waste your time it puts more stress while you try to scramble and see what happenes and how to get care. Not worth using at the moment if i was an inverstor to this i would be pissed right now at the poor service.

  24. John Weakley-avatar

    Constant pin and password change requirements annoying, especially when a child needs crucial medical attention. (non emergency) This app forgets credentials and asks everytime instead of just asking for finger print and bypassing the pin and having to reenter the password. This app asked me before I could proceed if I'm pregnant and when my last menstrual cycle was WHEN I'M MALE. HOW STUPID.

  25. Tim Berberich-avatar

    My experience in the past has been great. Now it's been a nightmare. I got a call on the midmonth just fine. Few days later I try to schedule another. 3 days of waiting in the queue I see I'm out. I call and they say the call was cancelled. I set up another immediately. After 3-4 days I get a call asking if I still want help. They test to make sure I have no call blocker. They say I'll be seen that night. 2 days later no response, and suddenly out of queue again. No missed calls, no voicemail.

  26. Tony Willis-avatar

    Nonsense. Log on to the website, request consultation... Wait forever. They call from a private number. Disable scam blocking through my provider.... They call again at 10:50pm, the 2nd time, and I don't get the call, get an email saying cancelled. Try the app, won't take the password I KNOW I used, request to change PW, invalid link. 3 times I tried to change it, 3 times it's an "invalid" link. I get things are bad right now, but this is beyond bad.

  27. Ana Karen-avatar

    Features don't work most of the time. It keeps asking me to make a pin and if I want to use fingerprint scanning after I already said yes on my last session. One time I was unable to accept a visit time because the date and time field weren't populating anything.

  28. Michael Bailey-avatar

    Used it for the first time and the doctor part went well. From start to diagnosis was less than 30 minutes. But Android app has issue with fingerprint and PIN login settings being lost after each session. They only work if you bring the screen back from timeout. Once you close the app, you are logging in with user ID and password again. Would be nice if these worked as I'm sure they were intended.

  29. Walter Wood-avatar

    One week into this, still no direct communication. This service is not for the approximately 20% of the U.S. population that doesn't have super high speed internet/ strong cell reception. After waiting over 24 hours for the callback, I stepped away from my phone antenna booster for 20 minutes. I then missed the call and was removed from the que. Ridiculous! There is no where I can let them know to text me 1st, or ask them to try twice... very frustrating. Update. Waited all day, no callback

  30. Destiny Hannel-avatar

    I signed up for teledoc because it's free with my employee insurance. I set up a phone appointment and 6 hours later I got notified that a dr was reviewing my medical history and would be with me shortly. Then I got a text saying I couldn't be reached. I was by my phone the whole time. It never rang. I had no missed calls. In the text it said the dr would try calling 2 more times. Still no missed calls 10 hrs later. I went back into the app and it doesn't show the appointment has been canceled.

  31. Andrew Lopez-avatar

    Fairly straightforward, selecting an appointment time was a bit confusing, I selected a time period for later the same day, but was informed it would be that time tomorrow at confirmation, but on final review after confirming the appointment was scheduled the same day.

  32. Daniel Byrd-avatar

    An absolutely wonderful experience, especially when you ARE in need of a Dr. and don't want to get out & sit in a lobby waiting to be seen. I've had teledoc for 4 years now and have saved so much money and time. 5 stars is a conservitive rating.

  33. Emily Smith-avatar

    I have scheduled visits multiple times, and not one has it ever been on time. Usually they are several hours (once 14 hours) past my scheduled appointment time. They do not send notifications when they say they will. Doctors are sometimes wonderful, and sometimes barely speak to you. The app itself works fairly well, but I've literally never experienced worse customer service.

  34. Sean E-avatar

    On hold/ in the "waiting room" for 10 hours. Please add an estimated wait time, instead of only saying that you are still in the que. I've attempted to use teladoc twice. The first time I was " In the waiting Room "for 4 hours the doctor logged in for the video call and hung up after 3 seconds, then I was on hold again for another 6 hours Before I cancel The Visit. Today I have been on hold for 10 hours straight. My employer has been pushing this service, I am very disappointed…

  35. Patti Householder-avatar

    Patti Householder

    2020-02-03T11:09:51.840Z

    I had a little difficulty setting up the app, but once through the initial set up the app worked fine. It is very convenient not to have to go to a doctor's office especially on weekends and holidays. My biggest complaint with this service is that on the two occasions my family has used the service it has taken over 24 hours to get them to call in the prescriptions. Have had to make several call backs to get them to call each in. To me that is totally unacceptable.

  36. Zhertiam Gonzales-avatar

    Zhertiam Gonzales

    2020-03-06T19:37:11.199Z

    Trying to open message tab is a pain! Mind you, you can request a visit or list medical history but trying to open messages. Dont even bother. I can't get an excuse note for my daughter either. Some "site wide" policy has been issued, however, they cannot do this! Calling and voicing my HATE for this service.

  37. L B-avatar

    Set up was bad because when we applied added a 1 in front of my number & wouldn't let me change it. So when I called for an appt today waited 4 1/2 hours for a call back to find out that when I changed the # in my profile it change back to the other one & missed 3 calls from the Dr & cancelled my appt. Requested another appt hope I get a call on right phone # this time. Did recieve a call back spoke to the Dr & got a prescription. Thought it had been worked out but 2time I called it did same.

  38. Pat J-avatar

    once you have established your profile, this app is very easy to use. It is very convenient and allows you to select a time to meet with a care provider. While they can't do everything, they are able to assess certain medical conditions and create a plan of action that is medically appropriate.

  39. Kenneth Lindow-avatar

    Have not used Teledoc yet (just now downloaded the app), but, simply put, I sense a bad vibe - a sort of evil presence - coming from the app itself. Almost as if it has an agenda that has nothing to do with my healthcare. While it has been over three decades since I have seen a physician, I cannot see myself using Teledoc. Perhaps if the developers could purge the sense of dispair and hopelessness from the Teledoc application, I would reconsider. Until then, I remain, The Squirrel

  40. Belle Larson-avatar

    *Edited* This app has saved my family from so many unnecessary and costly trips to the ER and urgent care. They are quick, kind, and understanding to the what you're going through. It is an absolute life saver! Thank you Teladoc! Decent app. Kind of frustrating being redirected from the website to the app to reset my password. Easy enough to use but wish there was a way to submit information before talking with the doctor, as it would save time.

  41. Mark Siaotong-avatar

    Great idea in theory, but would be nice it it worked all the time. Everything works good on my end. Doctor connected twice with me but the connection dropped out, but I was able to briefly see the doctors face. I then made a phone visit, but I got an email stating a doctor tried to contact me. I recieved no phone call. I called customer service, but got a scripted apology. Might as well be speaking to a robot.

  42. Keionne Derousselle-avatar

    Keionne Derousselle

    2020-02-04T07:28:54.376Z

    I was dreading having to find my teledoc card given to me by my employer and then trying to remember my login. Thankfully, when I went to re-register, the app recognized my employer and indicated that I already had an account. From there making an appointment was super easy. I also loved how, when filling out the appointment form, going back to a previous step, then returning to another step didn't remove any data from the fields if I had entered it in. The whole experience was seamless!

  43. Susie H-avatar

    Love this app. I recommend it to everyone I talk to. It's easy to use and I don't have to get two small kids and myself ready to sit 30/45 minutes in a waiting room. Every Doctor we have talked to has been very knowledgeable and I don't feel rushed.

  44. RJ Hernandez-avatar

    This app is incredibly frustrating! It will log me out and then I have to try and remember my password to log back in. So the pin number and the fingerprint options are most often useless because it regularly signs me out. Also, scheduling is ridiculous. I have to submit three options instead of just being given the therapists calendar to see what works within their schedule. There's a lot of back-and-forth just to schedule with the therapist.

  45. Jessica Knoll-avatar

    If the doctor does not feel like taking your case they will automatically cancel your appointment under the guise that they tried to contact you. I made an ASAP appointment at 11 am and still did not receive anything by 830 PM that night. I cancelled that appointment and placed a scheduled appointment for 1 PM the following day and at 1:02 my app showed the doc was reviewing my medical information and then at 1:04 I received a message saying my appt was cancelled because I couldnt be reached.

  46. James Gilbert-avatar

    I downloaded the app, which was very easy. Set up an appointment, which was also very easy. Selected the "As soon as possible" time slot. Checked the app and it says they guarantee a call back in 1 hour. After a 1 hour and 30 minutes, I still had not received a call. I called customer service and they advised me, I'm still in the cue, but there is nothing they can do nor did she think they had a 1 guarantee. As I type this we are at 1 hour and 45 minutes. No call.

  47. Geoffrey Taylor-avatar

    Geoffrey Taylor

    2020-02-06T16:07:45.432Z

    The app keeps stopping for no apparent reason on Android 8.1. It will not reopen once it stops. I have tried uninstalling and reinstalling 2 times and the problem persists. I was able to make an appointment during my first login but Noone has called me yet.... Note. I have now received 2 notices that a doctor is reviewing my medical history and will call me soon but this has not happened.

  48. Katelyn McKinney-avatar

    Katelyn McKinney

    2020-02-14T15:02:52.331Z

    First time ive ever done anything like this. Feeling so rotton i didnt want to leave my house. My new health insurance came with this feature/benefit. I filled out my symptoms and medical history. I waited about 10 min for our video chat to start. Down side: my microphone didnt work so the Dr called me on my cell. But at least i got to see that he was a highly qualified and professional. He wrote me a note excusing me from work! He called my Rx into CVS it was ready with in 7 minutes!!♥️♥

  49. J B-avatar

    Extremely convenient method receiving certain medical treatments. I just wish that the psychiatrists were allowed to prescribe anxiety medication. The main reason I use this app instead of going to an in-person doctor is because of my severe social anxiety.

  50. José Martínez-avatar

    José Martínez

    2020-03-17T00:20:04.170Z

    The app works very intuitively. Easy enough user interface. The only downside is the app doesn't seem to remember my password, though I prompt it to do so and I must re-enter my password each time.

  51. Jessica Callahan-avatar

    Jessica Callahan

    2020-03-23T16:55:10.797Z

    Don't offer times that aren't available, then in the final screen say I can't confirm because it needs to be within business hours and have no way to change it but to go all the way back to the original screen which is very early in the process. It is a major flaw.

  52. Ian Jurman-avatar

    This was a very easy and useful experience. The interface is easy to understand, there are no difficulties and the doctors are helpful in their advice. Definitely recommended during this time of COVID-19.

  53. Chris Merkel-avatar

    Diagnosis: an acute case of shoddy security practices. System with all my medical details doesn't support multi factor authentication? Doesn't support passwords >20 with limited character selection? It's 2020. Give people the option. Might as well paint a target on your back, telegraphing terrible security practices like that just tells attackers to come get you.

  54. Kevin Winkler-avatar

    Absolutely awful. Constantly getting errors trying to change my password, security question constantly getting rejected for being incorrect. I'm sure the service is great, too bad I can't actually use it due to this garbage app and website

  55. Stacey Williams-avatar

    Stacey Williams

    2020-03-26T06:29:30.221Z

    Horrible is a kind word. I waited 48hrs for a Dr to return my appointment, I answered my phone but no one was on the other line. I was told my appointment was canceled. 48hrs... I called another teledoctor service and got a call back in 15 minutes.... also it was $30 cheaper even with my employer discount on Teladoc. Teladoc will just say 'corona virus' has them backed up yet the other Dr got to me in 15 minutes. Shop around people!

  56. halfpint 929-avatar

    I love the fact that I can talk to a Dr without leaving my home. My only issue now is that I setup a video chat with a Dr and 24 hours late I still did not get a call. I know that there is a wait right now, but I didn't expect to wait that long. They need to update the main page and let people know

  57. Gustavo Cendejas-avatar

    Gustavo Cendejas

    2020-03-21T04:15:40.651Z

    This is the worst app ever! When ever you try and reset your password it won't let you, because the link that they sent me to my email isn't a valid Link. If you try and call them except to wait at least an hour before they answer.

  58. Cameron Garcia-avatar

    Liked the app when I remembered I had it now my new insurance provider isn't carrying it because of utilization. I think for it to survive it needs to remind you more that it exists maybe through push notifications. And possibly better marketing I think most people didn't opt for the additional 4$ because they didn't realize it's usefulness and potential.

  59. Roland Draughn III-avatar

    Roland Draughn III

    2020-03-15T20:49:55.180Z

    Very easy to set up call and got a quick response. W/in an hour we were headed to the pharmacy to get a prescription that would have otherwise required getting an appointment with the primary care physician or waiting in urgent care. Extremely convenient!

  60. Holly Ross-avatar

    I understand the wait times might be horrible due to COVID, but I waited over 24 hrs hours past the scheduled time and then got and email that my appointment was cancelled because I missed my phone call . Doctor didn't even call me. Checked my phone logs and tested my connection to receive phone calls.

  61. KRISTIIN POMPEY-avatar

    KRISTIIN POMPEY

    2020-03-27T19:53:37.542Z

    The app works fine, the dr aspect worked great. Problem is if you have any issues (my was Rx was never sent) you have to try to communicate with a call center in India. That takes forever to return your call. So in the long run just go see a dr in person.

  62. Lynne Emmons-avatar

    Usually I request a visit and am called within 15 minutes. Last 2 visit requests I waited a long time. First visit estimated 31-60 minutes. Waited 3 hours before canceling the visit. 2nd request indicated a wait time of 16 minutes. It has been over an hour. Both times I could have gone to an urgent care or minute clinic and been seen sooner but didnt because of the inaccurate wait times. No new wait time given. Just says in queue. Visits usually very convenient. Need better wait time system.

  63. Jenny Zubiate-avatar

    This app saved me when I got sick on vacation recently. Setup takes some time, but it's worth it! My visit was quick and easy to get for the same day AND I didn't have to leave the house. The prescriptions were sent to the pharmacy immediately after my visit. I can't say enough nice things. Super convenient and helpful if you have little ones on your plan, too!!

  64. Very Cool-avatar

    Honestly one of the best apps I have on my phone, a must grab every time I get a new phone. Time saver and keeps me out of urgent care and emergency when it is not possible to get into my PCP. Zero out-of-pocket cost in my experience to get the appointment.

  65. Jessica Oswald-avatar

    This is an amazing service especially on the weekends when my Dr. is not available. I have used this app a few times now and it is always convenient, the drs are friendly and I feel very taken care of.

  66. Kem Austin-avatar

    Teladoc is a true life saver. They understand circumstances when people are unable to receive medical attention right away from their primary care physician. The only thing I would change is when a confirmation text/email is sent confirming that a prescription has been sent to the pharmacy, it should include the medication that was sent as well. I love teladoc and truly appreciate their services. Keep up the good work.

  67. Angela StClair-avatar

    The initial registration was slightly lengthy, but necessary. The call from the doctor was impressive and he was 100% correct on my diagnosis, especially exceptional given it was during the Covid 19 crisis. Thank you Dr. J. Ingram!!

  68. christie peterson-avatar

    christie peterson

    2020-03-26T15:50:14.484Z

    I have used this before and I'm using it again, my company pays for my visits with teledoc, so it is cheaper, The doctors are wonderful and it's so convenient I will continue using this forever.

  69. Joshua Rohrsen-avatar

    Absolutely useless waste of time and money. For the doctor to refer me to see a physician in person. I would be able to use web md as a symptom checker for free and then schedule an appointment with my regular physician for an ear ache. They should never advertise they can help out and have the symptom option on the drop-down menu if the complexity of the situation seems to always require a physical exam.

  70. Alexander Ciccione-avatar

    Alexander Ciccione

    2020-03-19T23:50:35.852Z

    This app is good, but it would be GREAT if it said an estimated wait time, or what number in line I was. As it is now, it's just sitting around waiting with no idea when you'll see someone

  71. Debra Kasson-avatar

    Works pretty good. It would help if you make it more clear to the user that you can't have private call blocker enabled. So they can clear this up before setting the appointment.

  72. Deirdre Smith-avatar

    I couldn't add more than one medication. I cannot list more than one allergy. I can't even find where to edit or update these if anything should change. It requires fax number for my primary and I don't have access to that unless I call during office hours (if I could do that I wouldnt be using this app!) 10 minutes of frustration later and I gave up trying to use this.

  73. Jared Haxton-avatar

    Very cool! Got a call within an hour or so and the doctor had some medicine sent to the pharmacy. The phone call was maybe 4 minutes long and straight to the point! The app didn't work for me to fill out medical history but that wasn't an issue for the appt. Otherwise very easy and effective!

  74. Melissa Klick-avatar

    I waited 40 minutes when estimated wait time was 10 minutes at 4AM. Meanwhile the app drained my battery 50% while waiting. Will be deleting the app. If seeing the doctor was quick and convenient, I'd pay their $40 fee. However, now I'm at the conclusion I'd rather see my doctor and pay $25 copay rather than go through that hassle for essentially letting Teledoc doctor take a best guess

  75. Mandy Crosswhite-avatar

    Mandy Crosswhite

    2020-03-03T15:29:20.369Z

    Lifesaver in every way so very thankful to our employer for recommending this app was lost as what to do after I lost my psychiatrist after 5 years and was out of my meds and not holding up well at all again lifesaver and so incredibly easier than leaving your house and waiting in a waiting room for who ever even knows how long rushing to make on time instead you can be in your pajamas and not even get out of bed and cost me nothing i mean absolutely nothing cheers all around amazing Dr.

  76. becka sutphin-avatar

    Charges me full price for a visit instead of my co-pay. Issue since feb 2020. Doctors are great actual customer care is beyond insufficient. My insurance provider has reached out multiple times with this issue and has yet to receive a call back. Beware of billing issues and lack of actual response. Refused to put anything in writing after requesting the official response from teledoc for my evidence package for insurance fraud with double billing.

  77. Yasmin WB-avatar

    This app is great for scheduling and phone calls but not for video, so I do my video visits on my laptop. Also I wish it would save my pin/fingerprint so I wouldn't have to type password everytime I open the app.

  78. Hillary Watts-avatar

    So far it's been easy to download, install, and input my info. The app prefilled my info from my insurance group so it was super fast. I'll add the fifth star after my consult, assuming it goes well.

  79. Carson Reid-avatar

    I'm sorry but this app is absolutely awful, discovered this app was covered under my work insurance which I thought "hey that's cool, maybe I can use it to get a prescription for cold sore meds and save a trip to the office" 7 hour... IV BEEN WAITING FOR 7 HOURS AND WAS CANCELED TWICE BY TWO DIFFERENT DOCTORS. yes I get during the time of this review there is the COVID 19 pandemic and that would extend the wait times, BUT 7+ HOURS IS COMPLETELY UNACCEPTABLE

  80. Kevin Jones-avatar

    Easy to use, appointments not immediate. Probably because of the increased usage with covid19, we're having to wait 2 days for an appointment (unless they don't have weekend appointments).

  81. Beau Blessing Big Sky-avatar

    Beau Blessing Big Sky

    2020-03-31T19:12:39.493Z

    wait and call back were quirky (after two hour wait, system gave me 60 seconds to reach wifi and open chat, which i missed and was then booted down the queue another hour). but Doctor was sincere and awesome and happy to be on the mend with an Rx :)

  82. D B-avatar

    Quick and easy submission to clarify my dermatology concern. Rapid response and treatment recommendation from a doctor (PCP office would have had me pay for a doc but see a NP). Loved that I didn't have to wait in a physician's waiting room with sick people!

  83. Lillian Rivera-avatar

    This is an awesome app. My job signed up all the employees for this and in the last 2 years I've called about everything from fevers for my son to my mental health issues. Everytime I get great advice and excellent customer service from these doctors in a timely manner. So thank you!

  84. Bailey Heflin-avatar

    The app is easy to use and very convenient. My only issue is it logs me out each time and doesn't save my username, despite the fact that I select "remember me" and set up a secure pin whenever I log in. Why have a pin if you never get the opportunity to use it?

  85. tiffany peavy-avatar

    Overall it's a great service. My in app issues are issues with the video calls having background echos and cutting in and out. I've also had an issue with the school excuse notes just disappearing and 1 of my child's entire visit no longer showing up that he was seen.

  86. notthebeesxoxo-avatar

    Easy to use, it was able to pull my insurance information easily. I set up my account and had an appt set within 15 mins. So awesome!

  87. Daniel Tracy-avatar

    Fast an intuitive, easier on a second use. Fast connection to a doctor for little things like strep. It's really nice to be sick and the only time you leave the house that day is pick up medicine.

  88. Kim Lowe-avatar

    This app offered through my work is a great alternative to trying to get into my regular doctor. 4-5 minute conversation and I was taken care of with a prescription and medical knowledge to help.

  89. Gabrielle Pardue-avatar

    Gabrielle Pardue

    2020-03-15T21:25:36.290Z

    Very formal and convenient in difficult times. My doctor was well informed and very very helpful with all my questions. 11/ 10 would reccomend if you have a busy schedule!

  90. Thomas Myers-avatar

    Missed an appointment yesterday because their doctors call on a private number and my phone blocks those by default. This is STUPID. Given all the spam calls going on why would you call anyone using private number? Needlessly spent another day anxious about my situation.

  91. Kira Jones-avatar

    I love this service, it's easy and convenient and I havent had a bad experience yet. A doctor called me minutes within my request, was a quick call then 5 minutes later my script was ready for pick up

  92. Laura Gantt-avatar

    I had to wait a long bit but with the covid 19 I totally get it. Though the doc couldn't help with my 2 things leaky bladder and refill on my other med he was so helpful in the next steps to take!

  93. Wolfie Gryffinwing-avatar

    Wolfie Gryffinwing

    2020-02-08T15:43:29.184Z

    I almost never review an app, but I was so pleased with this one I felt it earned some positive feedback. Very intuitive, each field worked perfectly, edits were clear and understandable. Overall a simple and efficient interface. Well done.

  94. Jack D-avatar

    Teledoc is the most amazing breakthrough in medical efficiency I've seen in decades, maybe ever. I've used it multiple times now, and it's an absolute game changer. High quality medical assistance that's super fast, super friendly, and very low cost (considering what you get). No need to leave your home spreading germs all over the place. No need to spend hours in a waiting room, then hours in a cold emergency room bed, only to get mediocre care as the staff has to run from person to person.

  95. jafiowa-avatar

    App implies you need to keep video open, waited 8 hours for a doctor. No notification. Had to re-login every 10 minutes or so. Very frustrating.

  96. TheGuitarDadDude-avatar

    TheGuitarDadDude

    2020-02-05T00:38:25.354Z

    I have used the service several times. Once for myself and a few times for the kids. We've had great experiences every time. Doctors were friendly and helpful. Medications have always been ready promptly after the visit was completed. Super convenient! Highly recommended.

  97. Kevin Hubbard-avatar

    The service you get all depends on the doctor that reviews your case. I get sinus infections all the time (chronic), so I know when I have one. Instead of going to urgent care, to avoid everyone who has the flu, etc. I decided to use teledoc. After the doctor called me, and asked what my symptom, I was told that my problem was a viral infection, and to take cold meds. That there was no way for it to be a sinus infection (thanks Doc). So I basically payed money and wasted my time for nothing.

  98. Eric Nunez-avatar

    Forgot username and password to account but it was easy and straight forward. The login process is smooth and not cumbersome.

  99. Renee G-avatar

    To be fair im waiting on my first call, but the set up and simplicity of setting everything up in a world where people think its an apocalypse, this app so far is wonderful!

  100. jeanise crim-avatar

    Always easier than the website and especially easier than calling to request a visit. I really like the video in the app for visits for things like a rash.