Support for Xperia from Sony Mobile APK

Device-specific support for your Xperia from Sony

Download Support for Xperia from Sony Mobile 4.5.10 APK

App Description

Support for Xperia from Sony Mobile is sonymobile,support,tools, content rating is Everyone (PEGI-3). This app is rated 4 by 5 users who are using this app. To know more about the company/developer, visit Sony Mobile Communications website who developed it. com.sonymobile.support.apk apps can be downloaded and installed on Android 6.0 and higher Android devices. The Latest Version of 4.5.10 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than Support for Xperia from Sony Mobile APK Mirror. This app APK has been downloaded 108300+ times on store. You can also download com.sonymobile.support APK and run it with the popular Android Emulators.

The Support application from Sony Mobile provides an effortless self-support solution with a personal touch. It contains product-specific support with diagnostic capabilities. 

* You can troubleshoot your device for issues with e.g. touchscreen, camera or light sensor. 

* You can get quick information about your device: software version, memory capacity, application issues and more. 

* You can read our support articles, find solutions in our support forum and if you need to, you can contact our support experts.

This application uses analytics software to collect and aggregate statistics to help us improve this app and our services. None of this data can be used to identify you.
 

App ChangeLog

• Improved stability and performance
• Smaller design improvements

App Screens

Reviews From google play store

Even though this app is sorted and works sony support suck. Is it so difficult to listen to your customers. We are the one's supporting you by buying your products. We are wanting for firmware /software updates.

sony support team, Its hard to understand that why aren't you updating the mobile phone. I have sony xperia m4 aqua dual still using android version 6 marshmallow. Why aren't you give timely upadate?

it's a good app to test all the things on xperia phone. the latest media test seems to always fail on my xperia xz even though it should be all ok. something for the programmers to look into?

Appears to be working fine in the target areas. Didn't buzz when I shaked the phone. I manually turned on vibrate tested it again..then it buzzed. I thought the test would override this?🤔

Hi, New feedbacks for the application : 1- Supporting under count badge for updates 2- Supporting dark / black theme / mode 3- Please add the Ram with the storage ( it was available, but removed. please bring it back ) 4. An option to copy the IMEI code. Thank you for this useful application.

This is not about the app, I think Sony Turkey should never be closed. We missed you guys. Peace out ✌🏻

fingerprint test is not even working in xperia Z5 premium even the finger print options is gone after Android 7.1 update " not just me the problem happened to a lot of the Z5 premium users i hope you can send this review to Sony its been one year and can't use it .

You can check if your Sony smartphone has issues thanks to its Xperia Tests feature

My L2 screen becomes blurr in warranty period i purchase this model in april 2018 after 6 months i came back to india from ksa and here in India i am not getting any kind of warranty

When sony android latest updates will be be coming and i can update my mobile

No security updates since 2017 and bootloader unlock is not possible.

still no information about new update and specially androod p in MEA 😐

Love you Sony team! You always respond my emails, excellent work!

new update icon on settings is a black square please fix it

Still waiting for at least Android 7 update...

Sony, please give us an option to disable Swiftkey keyboard. Thank you.

thnx sony

Easy to use and smooth and responsive

Excellent support to me.

Great! Kudos.

Love music alheartely

vvvvv very nice

Very good application

OK

Ok

It's good

👎

Great app ...

Very useful

Good app

v good

Awesome

Love it

Good

Good

Good

Good

Give the chaps who programmed this a raise. This is very useful; it eliminates the need for many other third party apps. I only wish the battery care was manually adjustable because I have an erratic sleeping schedule.

new updates are great. can you bring back the option to block a number that calls please? it was so much better than a dodgy call minder app

You've improved the user interface and its automatic capabilities, though with an older device, like this, its reliant on google play services to get updates. Why you didn't make your 4K UHD device in 6.3", I will never know, it would have been a cheaper price and better at playing media.

Apk scan results

Apk Scaned By TotalVirus Antivirus,com.sonymobile.support.apk Was Pure And Safe.
Scan Stats:failure:0|harmless:0|malicious:0|suspicious:0|timeout:0|type-unsupported:11|undetected:60|
Name:d09d660f4fbac71a409c4cfefae4eb5255a729795f9d3c60cefaf4632b2c4e1c
SHA-1:7b8d8459a2c3f0bf2214f46dda63ea5debffd517
SHA-256:d09d660f4fbac71a409c4cfefae4eb5255a729795f9d3c60cefaf4632b2c4e1c
SSDEEP:196608:Rz7NPXGu7Q4+6EeulvOKgd6hKZFgfHa38kK57heWNQ3pSOs7nFPT6F2+wHU:Z7ZXx7bqeuEKgdIdysjeEQczn1T82I
File type:Android
Magic:Zip archive data, at least v2.0 to extract
File size:18675298
Uncompressed Size:20162674
Contained Files	:1331
Contained Files By Type:crt:1,css:2,der:1,dex:2,gz:1,otf:1,png:335,xml:339,

Permissions

requires following permissions on your android device.

android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_ADMIN
android.permission.CAMERA
android.permission.CHANGE_WIFI_STATE
android.permission.DUMP
android.permission.FLASHLIGHT
android.permission.FOREGROUND_SERVICE
android.permission.GET_ACCOUNTS
android.permission.INTERACT_ACROSS_USERS
android.permission.INTERNET
android.permission.LOCAL_MAC_ADDRESS
android.permission.MANAGE_USERS
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.MODIFY_PHONE_STATE
android.permission.NETWORK_SETTINGS
android.permission.NFC
android.permission.PACKAGE_USAGE_STATS
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_PHONE_STATE
android.permission.READ_PRIVILEGED_PHONE_STATE
android.permission.READ_SYNC_SETTINGS
android.permission.REBOOT
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.RECORD_AUDIO
android.permission.USE_BIOMETRIC
android.permission.USE_CREDENTIALS
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE
android.permission.WRITE_SECURE_SETTINGS
android.permission.WRITE_SETTINGS
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.sonyericsson.permission.CREDENTIALMANAGER
com.sonyericsson.permission.IDD_PRIVATE
com.sonyericsson.updatecenter.permission.OPEN_HISTORY
com.sonyericsson.updatecenter.permission.READ_APPLICATION_UPDATES
com.sonymobile.idd.permission.APPLICATION_CERTIFICATE
com.sonymobile.permission.TRIMAREA
com.sonymobile.permission.XSSM_PROVIDER
android.hardware.bluetooth
android.hardware.location
android.hardware.telephony
android.hardware.wifi

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

retrieve system internal state
Allows the app to retrieve internal state of the system. Malicious apps may retrieve a wide variety of private and secure information that they should never normally need.

control flashlight
Allows the app to control the flashlight.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

interact across users
Allows the app to perform actions across different users on the device. Malicious apps may use this to violate the protection between users.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

manage users
Allows apps to manage users on the device, including query, creation and deletion.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

modify phone state
Allows the app to control the phone features of the device. An app with this permission can switch networks, turn the phone radio on and off and the like without ever notifying you.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read Usage data
Provides access to device usage history and statistics. Usage data is aggregated into time intervals: days, weeks, months, and years.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read sync settings
Allows the app to read the sync settings for an account. For example, this can determine whether the People app is synced with an account.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

use accounts on the device
Allows the app to request authentication tokens.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

modify secure system settings
Allows the app to modify the system's secure settings data. Not for use by normal apps.

modify system settings
Allows the app to modify the system's settings data. Malicious apps may corrupt your system's configuration.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

Certificate

Certificate Issuer:C:SE, CN:Sony_Ericsson_E_CA_Live_864f, O:Sony Ericsson Mobile Communications AB
Certificate Subject:C:SE, CN:Sony_Ericsson_E_Platform_Signing_Live_864f, O:Sony Ericsson Mobile Communications AB

Activities

com.sonymobile.support.activities.InDeviceMainActivity
com.sonymobile.support.activities.InDeviceStartupActivity
com.sonymobile.support.activities.VideoPlayerActivity
com.sonymobile.support.activities.RestartPromptDialogActivity
com.sonymobile.support.activities.ScreenCaptureActivity
com.google.android.gms.common.api.GoogleApiActivity

Providers

com.sonymobile.diagnostics.content.ResultContentProvider
com.squareup.picasso.PicassoProvider
com.google.firebase.provider.FirebaseInitProvider
androidx.lifecycle.ProcessLifecycleOwnerInitializer
com.crashlytics.android.CrashlyticsInitProvider

Services

com.google.android.gms.analytics.AnalyticsService
com.sonymobile.support.service.cloud_messaging.CloudMessagingService
com.sonymobile.support.service.ViewAppNamesJob
com.sonymobile.support.service.AppStartJob
com.sonymobile.support.service.BatteryJob
com.sonymobile.support.service.FeedbackJob
com.sonymobile.support.service.DeviceFactsJob
com.sonymobile.support.service.TestResultJob
com.sonymobile.support.service.TestFileJob
com.sonymobile.support.service.PeriodicAnalyseJob
com.sonymobile.support.service.OneShotAnalyseJob
com.sonymobile.support.service.ScreenCaptureService
com.google.firebase.components.ComponentDiscoveryService
com.google.firebase.messaging.FirebaseMessagingService
com.google.android.gms.measurement.AppMeasurementService
com.google.android.gms.measurement.AppMeasurementJobService

Receivers

com.sonymobile.support.receivers.AutoActivateBroadcastReceiver
com.sonymobile.support.receivers.PackageReceiver
com.google.android.gms.analytics.AnalyticsReceiver
com.sonymobile.support.receivers.BootCompletedReceiver
com.sonymobile.support.receivers.NotifyRestartAlarmReceiver
com.sonymobile.support.receivers.ViewAppNamesBroadcastReceiver
com.google.firebase.iid.FirebaseInstanceIdReceiver
com.google.android.gms.measurement.AppMeasurementReceiver
com.google.android.gms.measurement.AppMeasurementInstallReferrerReceiver

Interesting Strings

http://
http://schemas.android.com/apk/res-auto
http://schemas.android.com/apk/res/android
https://
https://app-measurement.com/a
https://firebaseremoteconfig.googleapis.com/
https://google.com/search?
https://pagead2.googlesyndication.com/pagead/gen_204?id=gmob-apps
https://plus.google.com/
https://support.sonymobile.com/*/repair/have-you-tried-this/
https://talk.sonymobile.com
https://www.example.com
https://www.google.com
https://www.googleadservices.com/pagead/conversion/app/deeplink?id_type=adid&sdk_version=%s&rdid=%s&bundleid=%s
https://www.googleapis.com/auth/appstate
https://www.googleapis.com/auth/datastoremobile
https://www.googleapis.com/auth/drive
https://www.googleapis.com/auth/drive.appdata
https://www.googleapis.com/auth/drive.apps
https://www.googleapis.com/auth/drive.file
https://www.googleapis.com/auth/fitness.activity.read
https://www.googleapis.com/auth/fitness.activity.write
https://www.googleapis.com/auth/fitness.blood_glucose.read
https://www.googleapis.com/auth/fitness.blood_glucose.write
https://www.googleapis.com/auth/fitness.blood_pressure.read
https://www.googleapis.com/auth/fitness.blood_pressure.write
https://www.googleapis.com/auth/fitness.body.read
https://www.googleapis.com/auth/fitness.body.write
https://www.googleapis.com/auth/fitness.body_temperature.read
https://www.googleapis.com/auth/fitness.body_temperature.write
https://www.googleapis.com/auth/fitness.location.read
https://www.googleapis.com/auth/fitness.location.write
https://www.googleapis.com/auth/fitness.nutrition.read
https://www.googleapis.com/auth/fitness.nutrition.write
https://www.googleapis.com/auth/fitness.oxygen_saturation.read
https://www.googleapis.com/auth/fitness.oxygen_saturation.write
https://www.googleapis.com/auth/fitness.reproductive_health.read
https://www.googleapis.com/auth/fitness.reproductive_health.write
https://www.googleapis.com/auth/games
https://www.googleapis.com/auth/games.firstparty
https://www.googleapis.com/auth/games_lite
https://www.googleapis.com/auth/plus.login
https://www.googleapis.com/auth/plus.me