Smart Tutor for SAMSUNG Mobile APK

Version 1.5 (build 382) -

Smart Tutor is an easy, quick and safe means of consulting for Samsung devices

Smart Tutor for SAMSUNG Mobile apk

APP Information

Download Version 1.5 (build 382) (382)
Apk Size16.78 MB
App DeveloperSamsung Electronics Co.,Ltd..
Malware CheckTRUSTED
Install on Android4.3.x and up

Download Smart Tutor for SAMSUNG Mobile 1.5 (build 382) APK

App Description

Smart Tutor for SAMSUNG Mobile is rsupport,activity,aas2,tools,smart,tutor, content rating is Everyone (PEGI-3). This app is rated 4.11 by 19 users who are using this app. To know more about the company/developer, visit Samsung Electronics Co.,Ltd.. website who developed it. apps can be downloaded and installed on Android 4.3.x and higher Android devices. The Latest Version of 1.5 (build 382) Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1915245+ times on store. You can also download APK and run it with the popular Android Emulators.


Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice. 

Diagnoses can be requested for the following:
     • Data transfer, backup and restore
     • New features advice
     • Software update check
     • Account settings (Samsung/Google™/email/etc.)

How to get started
1. Download the "Smart Tutor" from Google play store and install on our Android device.
 * From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget
   (this features may differ by region or nations.)
2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions",
   the phone number of contact center will be displayed.(Because it is depending on country)
3. Enter the 6 digits connection code given by a tech expert.
4. Once connected, a tech expert will diagnose your mobile.
5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu.

 • Safety & Reliable
    Don't worry about exposing our private information."Smart Tutor" restricts a tech expert 
    from accessing applications with customer's private information such as Gallery, Message, 
    e-mail and other throughout special features.
 • Convenient & Easy
    Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi.
 • Features
    Screen Share / Chat / Screen Lock / Application Lock

Requirement & Note
1. "Smart Tutor" works with Android OS(Above Android 2.3.6)
2. "Google Experience Device" is not supported such as "Galaxy Nexus"
3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with 
   your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support 

App ChangeLog

  • • Overall stability of functions improved.

App Screens

Smart Tutor for SAMSUNG Mobile App Screen 1Smart Tutor for SAMSUNG Mobile App Screen 2Smart Tutor for SAMSUNG Mobile App Screen 3

Older Versions

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Google Play Reviews

  1. Ronnie Byrd-avatar

    Ronnie Byrd

    Which ever Software Version this connectivity app, is well I believe that it needs to go back to the Developers Drawing Board! If, I could rate this at half a Star, I would!

  2. Goldfish-avatar


    Samsung support had no idea what he was doin. Irreparable damage! I had an issue with my phone app; and he deleted my bosses number, erased my browsing history so I lost contact in the chat I was using with him, and would not let me get back to this app to ask what he was doing. He disconnected me after repeatedly trying to get into settings that had nothing to do with the problem. Awful service, did not solve nything, made things worse! Rethinking buying anything from this company, do NOT use.

  3. david gregory-avatar

    david gregory

    This app is really handy when you need help I had to factory reset my phone the person on the other phone that works for Samsung really helped me so thank you

  4. Dom-avatar


    Very useful app! I called customer support for help updating my phone#. I had trouble proceeding thru the steps (user error), so the Rep suggested I download this app for her to remotely do it for me. After connecting, she told me how to disconnect if I wanted to. She quickly assisted w/navigating & updating the applicable info so I could proceed. I was able to see what she was doing. I stayed connected & made my updates, then she disconnected. & she didn't attempt to access anything unnecessary



    Useful to fix problems in Samsung devices

  6. Notchiro-avatar


    This app is honestly amazing and is part of the reason why ill never switch back to iPhone. Samsung really cares about their customers and they do an amazing job at making it easy to get help. Without this app my issue would have never been solved my Samsung Care assistant did things I never would have thought to do and is what led toy issue being resolved. Thank you so much to Samsung and all the Samsung Care Pros you do amazing work!!

  7. Madena Minefee-avatar

    Madena Minefee

    They fixed the problem with my phone, but when I went to use it, I was informed that my provider no longer recognized my phone. I am still trying to straighten this out.😥

  8. Daniel Valle-avatar

    Daniel Valle

    The tech support helped as best they could and this app helped them log in remotely to diagnose it. From all appearances, the app did its job.

  9. Thie Paclibar-avatar

    Thie Paclibar

    Not compatible with A11 phones! :(

  10. Daniele Marino-avatar

    Daniele Marino

    Amazing that someone can take control of your smart phone and you can see on your phone screen what he is doing to solve the problem with this App.Unfortunately Could not solve the problem because my buds don't work.