Postmates - Local Restaurant Delivery & Takeout APK

Version 5.19.2 - com.postmates.android
Last updated: Fri, 08 Jan 2021 5:53:12 UTC
postmates,android,food,drink:,

Postmates - Local Restaurant Delivery & Takeout apk

APP Information

Download Version 5.19.2 (518)
Apk Size21.14 MB
App DeveloperPostmates Inc.
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.postmates.android.apk
MD58d36198386cbf4cf541a5b5075ed4d64
Rate3.74
Website http://www.postmates.com

Download Postmates - Local Restaurant Delivery & Takeout 5.19.2 APK

App Description

Postmates - Local Restaurant Delivery & Takeout is postmates,android,food,drink, content rating is Everyone (PEGI-3). This app is rated 3.74 by 23 users who are using this app. To know more about the company/developer, visit Postmates Inc. website who developed it. com.postmates.android.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 5.19.2 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 30537+ times on store. You can also download com.postmates.android APK and run it with the popular Android Emulators.

Food delivery from your favorite restaurants, 24/7, 365 days a year. Postmates gets you what you want, when you want it. Just Postmate it.

Order burgers, sushi, pizza and more with Postmates:

• 500,000+ local and national restaurants and retailers. 
• 650,000+ Postmates on the ground, ready to bring you anything.
• 4,200+ cities and counting in the U.S.
• Real-time order tracking, keeping you updated on your delivery progress.
• Free delivery on all orders over $12 with an Unlimited Membership.
• Use Postmates Pickup for takeout orders, skip the line and the fees.
• New! Postmates Party section where trending places around you are updated every 5 minutes and have no delivery fees!

GET ANYTHING DELIVERED
Postmates is the first app to deliver whatever you want when you want it. We deliver nearly anything from your favorite restaurant or retailer in minutes.

BRANDS YOU'LL ONLY FIND ON POSTMATES
Sugarfish, Sweetfin, Blaze Pizza, Salt & Straw, The Coffee Bean & Tea Leaf, Bluestone Lane, KazuNori, HiHo Cheeseburger, Uovo, Alfred Coffee, Trejo's Tacos, Joan's on Third, Hot Wings Cafe, Backyard Bowls, Roscoe's House of Chicken and Waffles, Pink Dot, 800 Degrees Neapolitan Pizzeria, Moon Juice, and hundreds more.

GOOGLE ASSISTANT
You can now use Google Assistant to save taps when you reorder, find something new, browse nearby merchants, or track orders all the way to your door. Finally, you can talk to your food.

NATIONAL PARTNERS
Chipotle, sweetgreen, Shake Shack, Subway, Tender Greens, Popeyes, Jack in the Box, By Chloe., Blaze Pizza, Denny’s, PF Changs, IHOP, Walgreens, The Halal Guys, Panera Bread, Jamba Juice and hundreds more.

ALSO GET DELIVERY FROM
McDonald's, Burger King, Taco Bell, Del Taco, Wendy’s, Chick-fil-A, Wingstop, The Cheesecake Factory, Starbucks and hundreds more.

DELIVERY ANYWHERE, ANYTIME
We’ll deliver to your home, dorm, office, the park, or your next dinner party—wherever you’re at, whenever you want it, just Postmate it.

FAST DELIVERY
Our delivery platform takes time and distance into account to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery.

POSTMATES UNLIMITED
Join Unlimited for $9.99/month and you’ll get free delivery on orders over $12. Love the offer? Save more than 15% when you sign up for an annual plan. 

CUSTOMER SERVICE
Need help? Our world-class customer service team is available 24/7. You can always reach us at: help.postmates.com

ACTIVE IN ALL MAJOR US CITIES
Albuquerque, Atlanta, Austin, Baltimore, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Cincinnati, Columbus, Cleveland, Dallas, Denver, Detroit, East Bay, Evanston, Fort Lauderdale, Honolulu, Houston, Indianapolis, Jersey City, Kansas City, Las Vegas, Long Beach, Los Angeles, Louisville, Madison, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Newark, New York City, Oklahoma City, Omaha, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Queens, Raleigh, Sacramento, San Antonio, Santa Barbara, San Bernardino, San Diego, San Francisco, Salt Lake City, Seattle, SF Peninsula / Bay Area, St. Louis, Tampa, Tucson, Virginia Beach, Washington DC.

WAYS TO PAY
Google Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.

PROMOTIONAL TERMS
$100 in delivery fees terms and conditions: Offer valid for first-time customers only. Service fees may vary and apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days after redemption. Maximum offer value up to $100. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
 

App ChangeLog

  • Here’s what you'll find in our latest update:
  • • Bug fixes and improvements

App Screens

Postmates - Local Restaurant Delivery & Takeout App Screen 1Postmates - Local Restaurant Delivery & Takeout App Screen 2Postmates - Local Restaurant Delivery & Takeout App Screen 3Postmates - Local Restaurant Delivery & Takeout App Screen 4Postmates - Local Restaurant Delivery & Takeout App Screen 5Postmates - Local Restaurant Delivery & Takeout App Screen 6

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.READ_CONTACTS
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.SYSTEM_ALERT_WINDOW
android.permission.VIBRATE
android.permission.WAKE_LOCK
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.google.android.providers.gsf.permission.READ_GSERVICES
android.hardware.faketouch
android.hardware.location
android.hardware.screen.portrait
android.hardware.wifi
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. RRV-avatar

    RRV

    2020-10-07T21:33:47.319Z

    I got a full year subscription that is about to end. In my experience, I enjoyed the $10 minimum cart, but now they raised it to $15! Good luck to singles or students that never pay more than $15 for yourself... The fees are ridiculous and compare the prices of the food to the real restaurant website and other platforms.. you're getting robbed. The countless drivers who do multiple orders will leave your food cold even though you're the closest to the restaurant. Also, now you're FORCED to tip!!

  2. J. Charles Lacson-avatar

    J. Charles Lacson

    2020-09-22T01:19:24.739Z

    I have been a Postmates Unlimited subscriber since April 2020. I would order food through the app once to thrice a week The app worked well for the most part, but I had recurring issues that ultimately drove me to unsubscribe: 1. There is no phone line for help or support. You can only send them an email, and often their response takes several minutes. This isn't good if you need immediate support. In addition, once you submit a support ticket, you can't submit further complaints. So, if issues regarding your order change or get worse, there's no way to amend or add to your previous complaint before they respond to you several minutes later. 2. It often took a long time for a postmate to be assigned to my order, to the point that the restaurant would already close before a postmate was able to pick up the order. No one is keeping tabs on whether the restaurant has received the order and is making the food. Although I patiently wait, not wanting to cancel and waste good food, this would eventually result in my order getting cancelled, and I would have to order from a different restaurant, and wait 1 more hour or so to have food delivered. At one instance, I called the restaurant and they said my food was ready, but postmates cancelled the order already. Not wanting to wait to complete another order, I opted to go to the restaurant myself and pick up the food. 3. I complained about #2, and asked for some compensation for the repeated inconvenience. They only gave me a $5 credit. Too little, too late. 4. When I reported a missing item from my order, I never got a refund for that missing item. 5. Although most drivers are respectful and follow instructions, some drivers are not. I often specify that I want orders left at my back porch, and text the driver detailed instructions on how to find my place. It's common for drivers to ignore these. Some drivers have even asked me to come out and pick up the delivery from their car. In addition, you can no longer communicate with the driver after your order is delivered. So, you can't call them to find out where they delivered your order if it was delivered to the wrong address or location in your house. The biggest problem is the lack of phone support, and the delayed or sometimes completely absent response to reported issues.

  3. David Paktor-avatar

    David Paktor

    2020-09-25T19:57:28.421Z

    One BIG complaint I have with it is that, under "Manage Unlimited Account" it shows when the next payment is due but not the amount. I got a promo for "Free Unlimited" (for a limited time). It shows a payment due date, even though the amount is zero. I cannot tell when the promo expires. Not showing the amount due is, to say the least, very annoying and suggests that they might be trying to pull a fast one over on their customers...

  4. Ashleigh Seely-avatar

    Ashleigh Seely

    2020-09-27T23:40:28.872Z

    Two of the main page tiles are redirecting to an incorrect page. This is also happening on desktop. To make matters worse, the Help page won't scroll so I can't pick a help topic that is relevant to issues with the app. I don't see a reason to have the app if nothing outside of ordering food works and can be done via the postmates web page.

  5. Brandyn Jackson-avatar

    Brandyn Jackson

    2020-09-30T22:27:36.341Z

    UPDATE: Decided to try and give this app another chance, but then literally the next order never arrived to my door at all! Such a shame this app has gotten so terrible, it use to be my main delivery app, the customer service has gotten progressively worse. Postmates Unlimited account hasn't worked in 3 weeks, trying to contact support and there is no physical number to call now. Uber Eats is a much better option

  6. Faris Sweiss-avatar

    Faris Sweiss

    2020-09-19T03:48:00.751Z

    The app just doesn't work. The software infrastructure they use is awful & they dont help the drivers as far as I can tell. To get help or support there's no phone numbers it just redirects you to a help page. Orders are wrong about 80% of the time. Menus and prices are rarely synchronized with the store/restaurant. Every time I speak with my postmate they seem so nice but they are stuck themselves because something glitched & they can't get support. And it's expensive! Just an ugly business.

  7. Kiba Wolf-avatar

    Kiba Wolf

    2020-10-07T23:39:47.353Z

    Used for the first time and love it! Able to go to places mentioned Chicago's Best Food app and deliver on time with little issue as well as GPS location of where the delivery is while you wait and contact way better then uber eats and door dash would happily use again even delivered while at work!

  8. Eric Brooks-avatar

    Eric Brooks

    2020-10-01T01:47:40.250Z

    Having a bunch of problems with Postmates lately. App seems not to be very user friendly for the restaurant. We have had food messed up, mixed up, and delayed past the time stated for delivery. If your restaurant is so packed the service is slow, the app should reflect this in the delivery time, and if you are going to offer the customer the chance to pay extra for expedited delivery you had better not delay that order for any reason without contacting the customer first. Switch to DoorDash.

  9. D A-avatar

    D A

    2020-09-22T20:14:23.118Z

    I've used the app a few times now. Compared to the other apps and services, this does have the widest selection of restaurants but prices in here are inflated. Even taxes on items seem to be higher (eg. got charged 30% tax on a item I purchased through this app). Not worth the effort, especially with other good options available.

  10. kaleb kula-avatar

    kaleb kula

    2020-09-17T19:55:30.782Z

    Used to be such a good app. now greedy. Everytime i use a promocode it says it gets applied and then after checkout the promo is magically undone and i lose the ability to use it again despite it not even working! That is misleading and a scam and i am tired of you guys pulling this on me. once is acceptable and i understand mistakes happen, but multiple times and it becomes obvious whats happening. uninstalled.

  11. Justin Joseph-avatar

    Justin Joseph

    2020-09-21T01:19:00.739Z

    First off it's a pain in the butt to figure out where to input promo codes they advertise. Can't just click and apply or enter a code at the review stage. Then if there's an issue with an order and there is a missing item (like a topping of an ice cream) it asks you to remove the item or substitute. Clicking remove doesn't remove just the topping it removes the whole order and it doesn't ask you to confirm. So much is fundamentally lacking in this app that it's useless compared to other apps.

  12. Courtney-avatar

    Courtney

    2020-09-30T20:09:04.183Z

    Twice consecutively I've had my Postmates driver mess up on my orders. One, brought me the wrong item I requested and trying to get ahold of the issue it wouldn't submit the issue ticket. I had to email them through other ways in the app in order to get a response. The other one I spent 25 minutes on the phone trying to assist her on where my office building was only to hear "I was just over here." THEN WHY DID YOU LEAVE?!!! So disappointing. Customer service is lacking as well. ZERO STARS.

  13. Jenna S-avatar

    Jenna S

    2020-09-30T01:37:15.781Z

    While the prices are alright, the app design is very cumbersome for users. Anytime you open the app, you are forced to leave a review for the previous order, and leave a tip. This is not optional. You cannot tap away from it, or dismiss the pop up. If you don't want to leave a tip, you have to manually enter $0. You are then asked to invite friends, and rate the app. Every single time you open the app. Well, you got your wish, Postmates. Here's my review.

  14. Alicia L. Wright-avatar

    Alicia L. Wright

    2020-09-30T09:01:15.750Z

    They frequently leave out items for which you've been charged. Most recently, they refused to credit me for missing items because apparently I request too many credits... because they mess up too many orders. Also, the app has a consistent glitch when I try to order multiple quantity of the same menu item with different options/customizations. It confuses the various items, adding the same options to each one. Frustrating. Conclusion: use DoorDash instead.

  15. John Kavadas-avatar

    John Kavadas

    2020-09-23T02:29:53.977Z

    The app works perfectly, and the delivery drivers have all been fine, but Postmates as a service can be awful. Even with an Unlimited membership, they will stack your order behind others, so your food arrives cold or melted and the drinks are watered down from melting ice. Postmates are expected to buy their own insulated bags to keep food the correct temperature. And all of this comes with a roughly 25% surcharge (picking up? Call the restaurant, it's cheaper).

  16. Sean Lindholm-avatar

    Sean Lindholm

    2020-09-16T09:15:21.456Z

    I had no problem with postmates until I noticed that 9 out of 10 orders would be wrong in 1 way or another. After reporting it numerous times (honestly too, I'm not here to scam them $5 when I spend over $1.5k per month) on the platform. I get an email saying "after reviewing the history of your account we can't provide you credits for the missing items you claimed. I started documenting every order I get and it's just ridiculous they treat such a high paying "gold member" customer this way.

  17. PAMELA PARRISH-avatar

    PAMELA PARRISH

    2020-10-02T01:35:53.603Z

    I love to get food from Postmates but the app could be better. I like to see the menu to order from some say describe what you want and we will pick it up. I do like the way you leave a tip after you receive your order. Everywhere else you add it when you place your order and you don't know how their service will be.

  18. potah toes-avatar

    potah toes

    2020-10-03T17:44:53.943Z

    The app itself is nice but ive had the same issue multiple times and it doesnt seem like its being addressed or fixed. When one of the items i order ends up being unavailable, ive tried to edit the order like how the app asks and every single time it doesnt NOT update my order and my postmate either has to call me to fix it or my order gets completely cancelled. Last time it happened my postmate cancelled my order because there was an issue with fixing the order. Please fix this issue.

  19. Chibi Yetsu-avatar

    Chibi Yetsu

    2020-09-17T19:07:35.136Z

    Some weird error has been popping up when I load the app for at least the last week or two. The page opens to "Uh oh," and a bunch of text code so the entire app is inaccessible. Not even an option to contact customer support.

  20. Christian Rodriguez-avatar

    Christian Rodriguez

    2020-09-16T15:41:48.804Z

    This app isnt too bad but, highly dissapointed when it came too the promo codes an credits, they are inefective and don't work. I've already suggested 2 friends an never recieved my credit. If the Postmates' company fixes these errors, i'll redownload it and continue to purchase items an use the app.

  21. Katherine Oakley-avatar

    Katherine Oakley

    2020-09-25T23:36:57.382Z

    Won't accept any valid payment and additionally insisted that I already used a coupon that I hadn't after I had to uninstall and install the app again to get it to work. I pay for premium and I'm not able to use the service currently. Very disappointed.

  22. Josh Samuel-avatar

    Josh Samuel

    2020-10-07T15:24:32.440Z

    Standard bait and switch promotions. Endless internal popups which make navigation difficult. Unintuitive grouping of interface elements makes it difficult as well.

  23. Patrick Munsey-avatar

    Patrick Munsey

    2020-09-17T21:59:59.742Z

    This app asked me for my credit card information and then proceeded to charge me some $30 a month fee for who knows what! No way to get in touch with them. I'm disputing it with my bank and we'll have to cancel my card and all of the fallout that anyone has who has had to do that is aware of. Don't use this service in my opinion based on my experience they will abuse your information!!

  24. Ellie Hanson-avatar

    Ellie Hanson

    2020-09-16T22:15:43.235Z

    The main problem I have with this app is it sends you push notices with $3 off your next delivery but then won't autofill the codes. So you end up not being able to use the money off. Will be deleting this app since I feel that is a scam and there are too many other apps to choose from to get scammed out of delivery charges.

  25. jd freund-avatar

    jd freund

    2020-09-17T17:00:59.419Z

    Clearly after 5 attempts to click the email link, the Plinko Game doesn't work correctly. In addition... don't expect your Subway order to be correct or have a price estimate before clicking Order Now. Horrible, slow and basically worthless customer service I'm never using Postmastes again!!!

  26. Stealthbat N-A-avatar

    Stealthbat N-A

    2020-09-21T00:56:23.890Z

    Several months ago i use to love using this app for ordering from my favorite places cause it had an option for custom ordering instructions for people like me with food allergies. Sadly that option has since been removed. I contacted postmates customer support and they sent me 1 round of basic troubleshooting steps before abandoning my situation and telling me to order from a different device. Current app features 2/10 stars. Customer support 0/10 stars. Have food allergies? Avoid this app!!!

  27. Flowbie-1-avatar

    Flowbie-1

    2020-10-08T00:16:25.149Z

    Im dissatisfied, theres no clear way to cancel unlimited in the app itself, and when i reached out to support multiple times they told me im no longer a member and wont be charged anymore. less than two hours later im notified i was charged for it. i also ordered from a restaurant which turned out to be closed, because 3 postmates went there to get it and told me it was closed AFTER ACCEPTING MY ORDER. This resulted in a loss of $20 that they wont refund me after providing absolutely no service.

  28. Johanna Enriquez-avatar

    Johanna Enriquez

    2020-09-16T21:58:36.846Z

    The app isnt working. I have used it numerous times before but today it just keep popping up with a "Uh-oh" error. I've uninstalled and reinstalled. Idk what happened, Is anyone else having this problem?

  29. April Appleton-avatar

    April Appleton

    2020-09-22T16:08:27.742Z

    They hold double the amount that you actually spend. My order is messed up almost always. Two times it didn't show up at all. The first time they refunded with a postmates credit. The second time I had a long battle with them through email. Finally, they refunded my total amount. Which I didn't see for 2 or 3 days after the couple day battle. You can talk to customer service through the emails they send regarding an original complaint. All you have to do is push reply.

  30. Sarai A-avatar

    Sarai A

    2020-09-26T12:40:10.618Z

    Better without the update. Used it before and it worked fine but when I went to reinstall and added the update (big mistake) once i opened the app it crashed... tried to see if it happened if i uninstalled and reinstalled, the same issue.

  31. S. L. B.-avatar

    S. L. B.

    2020-10-04T02:14:37.900Z

    Delivered to wrong address - 1st time of many! I can easily see there is no real, quick way to resolve the issue. When if I was able to tell the driver after delivery they delivered to the wrong address it would take the hassle out of: 1) my name/order/info showing up at someone else's door. 2) me taking 10m to figure out how to report the issue, then 3)getting a refund/credit, and also can't use the discount delivery code used for initial order 4)having to wait another hour for my next order!

  32. Patty V-avatar

    Patty V

    2020-09-24T00:36:31.970Z

    Good app but everytime i order from jack in the box i always end up missing an item. Example: i order 3 jumbo jacks and 1 order of tacos i only get 2 jumbo jacks and the tacos always missing 1 burger everytime so its either the staff dont give the correct order oh the delivery guys take the burger out cuz they dont seal the bags shut always open like when u order take out

  33. Sargon34b-avatar

    Sargon34b

    2020-10-03T14:32:54.840Z

    Used this product for the past 6 months Temp. Authorizations are way too high and almost never return to your bank account, prices are massively inflated compared to other food delivery apps aswell, massive wait times ranging from 30mins to even 1 hour for simple fast food, terrible customer service that take long to reply and feel like they dont listen to you

  34. Nick Carter-avatar

    Nick Carter

    2020-09-29T19:22:08.189Z

    Waited 90 minutes for a fast food order that was half missing and their solution is to give me ten bucks in app credit as though id ever use it again. Too bad for me though, there is literally no way to contact any kind of customer support. You just complain to a menu in the app which gives you credit for the app.

  35. E Rivera-avatar

    E Rivera

    2020-10-03T03:50:42.691Z

    Horrible app so far. I have been trying to change my location as it keeps coming up wrong on both the app & website every time I go on. It even changes locations giving random addresses when I use search my location.

  36. Jonmichael Stewart-avatar

    Jonmichael Stewart

    2020-09-26T18:24:19.840Z

    While it's better than most other delivery apps.. Its far from perfect. Can't specify special instuctions for orders most places, to sub out or leave off due to allergies etc. Although when it does work its very convienent & easy. So until some improvements 4 stars is being generous.

  37. DMG-420-avatar

    DMG-420

    2020-09-30T23:23:17.365Z

    Hasn't been working for at least a month. I get notifications but when I open the app it shows some broken coding script. I've even re installed it to no avail.

  38. Kenya Boatright-avatar

    Kenya Boatright

    2020-10-04T22:28:24.830Z

    It is a hit and miss for me. The app will pop up with promo codes for me to use but this is the second time that I decide to order and the promo code disappears. As I get free deliveries with Uber Eats, I don't use Postmates as much but the promos are always good (when they work).

  39. Elenore Rigby & the Walrus-avatar

    Elenore Rigby & the Walrus

    2020-10-03T21:05:06.330Z

    {{of course I have now since turned off the ability to send any, but:} THIS APP sends WAY too many notifications, & I do not like how my PHONE, then , is trying to entice and tempt you into getting very, very overpriced and expensive delivery of some food that somebody else made, that's not even good for us (nutritionally). So I don't like it because it's a easy route to more fat version of Karen that's me and I'm trying to work indirect opposition to that direction. LOL : sorry Postmates!!

  40. Alexis Chanthinith-avatar

    Alexis Chanthinith

    2020-09-18T16:20:01.109Z

    I wish that there is a way to message the driver on the app like how Instacart allows us to message the grocery shopper. I'm tired of the delivery guy forgetting to bring my drinks or picking up the wrong meal. I wish there is a way to message them to remind them to double-check the order, so I don't waste my money.

  41. Jason Schaefer-avatar

    Jason Schaefer

    2020-09-24T20:28:29.682Z

    I would love it if you added a feature to the app to allow me to add notes to my past orders. I'd like to be able to remember that I didn't like the Kung Pao chicken at a particular place or that I preferred the pot stickers at one place over another. I would like these messages to be visible only to myself to help inform my future orders. Otherwise great app! Thanks!

  42. Jai See-avatar

    Jai See

    2020-09-27T19:56:56.774Z

    I've had my order messed up or the app glitch on multiple occasions and the help line was no help because they didn't actually read my problem. It did help the one time i got a full refund for a problem (still had to reorder and wait another hour) but its like every time I try, SOMETHING goes wrong. I had switched to postmates from uber eats in the hopes that id have less issues but I think I'll be going back.

  43. G M-avatar

    G M

    2020-09-20T17:15:02.641Z

    Support is useless. Submitted a ticket about changing my payment information and they said they were unable to, however the website stats I have 48h to submit a different payment. Additionally, my order was never delivered and I can't submit another ticket because I already sent one today about the payment method. Will go back to uberEats.

  44. Diana Jones-avatar

    Diana Jones

    2020-10-05T12:06:46.904Z

    The delivery service was fine. The drivers were polite and helpful. The problem I'm having is they charged my other card that I didn't give permission nor authorization for any type of back up payment for my unlimited membership. I contacted support and they still didn't fix the problem. SMH

  45. Kimmy Strange-avatar

    Kimmy Strange

    2020-10-05T17:07:38.687Z

    Quickest and most reliable delivery. My only suggestion is a better layout for special ordering/More features. Also it is more overpriced than if you bought the item in real life.

  46. SRUTHI NAGALLA-avatar

    SRUTHI NAGALLA

    2020-09-20T19:20:52.400Z

    Stay away from this app. I dont think they have any code written for few events. Keyboard input isnt detected, couldn't cancel order. My order was cancelled at the merchants end and he notified me. But the app is so rigid to not update . It shows that order was picked up. Where is the order? Who picked it? No answer. An imbecile of a customer support. Only contact is via email. I'm sure it's all automated to frustrate the user to leaving the case. Why did uber acquire it?

  47. Fintile 2012-avatar

    Fintile 2012

    2020-09-22T02:06:11.720Z

    Very well put together and easy to use delivery service. Unlike other services where they over charge the restaurant as well as those doing the ordering Postmates remains on the lower end of the spectrum (they aren't as expensive or greedy) based on their prices and delivery fees.

  48. Mindi Kelvington-avatar

    Mindi Kelvington

    2020-09-22T23:45:11.170Z

    For the most part good, drivers I've encountered are great and mostly on time. Impossible to use promo codes so don't even bother unless it's your first-time using the app. Join the party for free delivery. Difficult to customize order.

  49. oscar ortiz-avatar

    oscar ortiz

    2020-09-25T00:47:30.372Z

    I like that they put pictures on items. I don't use this regularly, only when I need to. Every time I havez it's been a great experience. Comes in clutch when you need it.

  50. Chrishon-avatar

    Chrishon

    2020-09-29T18:36:00.880Z

    You will be charged a price then have a hold of a larger price but then when the transaction posts its an even larger amount. Last time using this app.

  51. Juan Carlos Garcia-avatar

    Juan Carlos Garcia

    2020-10-03T16:25:11.637Z

    Great desktop site, but the app does not open on my phone. All I see if a black screen and a uhoh message each time.

  52. Shereida-avatar

    Shereida

    2020-09-26T23:06:40.189Z

    Just downloaded Fri night, Sept 25. I like it! Easy to use. You have to do more clicking around but, its worth it than doing on computer.

  53. Terraj-avatar

    Terraj

    2020-09-29T18:58:08.378Z

    PostMates freezes on the opening title screen, I've updated the app but it still glitching. (Will update my review if I'm ever able to use it) [Update] App is working now, I changed my rating to 5 ⭐ stars.

  54. NoName Game-avatar

    NoName Game

    2020-09-27T01:55:00.757Z

    Horrible!!! Never thought anything can be worse than seamless, nope this takes the cake. Giving 2 stars just because selection is good and fees aren't outrageous. At least 1 out of 3 orders, something gets messed up, either the driver calls to cancel, or they just simply auto cancel after 2 hours or so. Also the driver can't cancel on their end, they call you and ask you to do it from the app. DO NOT DO IT!!! Postmates will NOT refund the charge if you do. I can go on and on.

  55. shannon bauer-avatar

    shannon bauer

    2020-09-27T21:13:54.402Z

    beware. ton of problems recently (they canceled orders long after placed, way off on delivery times, no customer service when lots of detail provided and no solution options). tried to ignore because things are tough with the pandemic but I pay for unlimited and can only igore issues for so long. use a different service unless you want to be constantly frustrated

  56. Mandy Bush-avatar

    Mandy Bush

    2020-09-26T23:33:25.955Z

    Doesn't have most of the menu on my favorites. We usually end up switching to other apps and ordering from there despite the higher fees because we want items we usually order that are missing.

  57. Heather Camille-avatar

    Heather Camille

    2020-09-16T18:10:42.905Z

    Worst App EVER!!! ERROR WITH MY PHONE NUMBER, ERROR WITH MY ADDRESS AND EMAIL ADDRESS, ERROR WITH MY PAYMENT CARD. BYPASS 1 PROBLEM AFTER ANOTHER . 1 HOUR LATER I GIVE UP. DOORDASH HERE I COME!!!

  58. Shayy Baybe-avatar

    Shayy Baybe

    2020-09-17T19:05:01.794Z

    The emails are irritating. It says "oh play this game to see what you can win," but then you click the game and it just takes you to the app. Thats not a perk. 🙄😒 actually, its false advertisement.

  59. Tony pslam 2:3-avatar

    Tony pslam 2:3

    2020-10-05T01:50:58.530Z

    Pretty intuitive, some issue arise whilst ordering so you have to take your time and work with the app. That's why 4 star...

  60. ruth lee-avatar

    ruth lee

    2020-10-02T21:03:35.290Z

    Its an OK app but I have had 2 times now where I was missing items from my order and yet I still had to pay the full amount I never get credited or anything... At least doordash was good on that when u were missing items they would give u a credit of some kind.... I'm gonna maybe get another app because it's not right that we have to pay the whole bill when we r missing items... Talk about greedy with money.. Postmates is very greedy.... I'll look into another delivery app

  61. Vitaly-avatar

    Vitaly

    2020-10-04T00:04:53.600Z

    Get a huge error code when launching and can't back out of it. Need to force close it, app is unusable.

  62. Patricia Steele-avatar

    Patricia Steele

    2020-09-21T07:58:49.220Z

    Fix latest update! DOESN'T OPEN! I am a driver for postmates, and I don't get any deliveries, so I try to open the deliver to me app and it DOESN'T OPEN AT ALL. How am I supposed to work if there's no work coming in from the app not even working?! Fix asap!

  63. M.E. Walls-avatar

    M.E. Walls

    2020-09-17T12:33:29.358Z

    I typically never write reviews, but I've been trying to download this app again and everytime the verification code is sent, something goes wrong 😑 I've been trying for 2 days already!

  64. Carlos Iraheta-avatar

    Carlos Iraheta

    2020-09-19T00:17:04.336Z

    The app and the UI look and feel great. Problem is with the actual service. I've ordered about 20 times with postmates and even went as far as becoming a gold member. Yet more often than not. My order arrives hours late or not at all. I've been having to get help from their customer service too many times and I'm tired of it. I'm uninstalling it today and trying out another service. Don't recommend this to anyone even if they have decent deals for food its not worth this trouble.

  65. Kamdyn Mullins-avatar

    Kamdyn Mullins

    2020-10-04T17:57:45.391Z

    For the most part this app is great because the need it fills the problem is alot of drivers will be late or the merchant will prepare your food wrong and if you complain on to many orders where this did happen the app just won't give you your money back

  66. Adam Landry-avatar

    Adam Landry

    2020-09-24T19:58:50.363Z

    There needs to be the option to remove ingridants from all orders which is a huge pain. Also the promos that are always displayed never get applied to orders, so if you don't remember the code your screwed

  67. Steven Christenson-avatar

    Steven Christenson

    2020-09-23T05:30:10.684Z

    App seems fine but very few choices in Silicon Valley. The annoying part is the incessant notifications... free this, try that. Grubhub and Doordash, and Uber Eats don't do that. Rather than continue to be annoyed by notifications and underwhelmed by lack of choices, uninstalling is the easiest option. I wanted to find an alternative to the very annoying Doordash app problems... but Postmates isn't it, unfortunately.

  68. Alexander Reed-avatar

    Alexander Reed

    2020-09-30T19:29:34.494Z

    Pretty good, sometimes delivery to apartments is a bit of a nightmare and a few of the delivery prices are... A bit funny.. But overall i would recommend it.

  69. Alex Martin-avatar

    Alex Martin

    2020-10-03T22:30:27.505Z

    Horrible customer service. I am uninstalling and cancelling my membership after this review. This is the third time I have been given a notification of a promotion, spent 20 minutes picking out food, and then the code is rejected at the very end before checkout. Waste of time, use another app

  70. Cuauhtemoc Ornelas-avatar

    Cuauhtemoc Ornelas

    2020-09-22T13:40:48.656Z

    So far I've only used this app twice and they've messed up both orders. First one was for church's chicken. I wanted some garlic butter shrimp and chicken,mac and cheese fried lemon cake pie and a large lemonade. They only got the drink right. Okay. Only tender,they came and they were incredibly hard to chew. Only two of them well okay. The mac and cheese was lukewarm,eeww. Bad enough I order now from 7-11 to pay 7.70 for a hard overpriced slice of pizza. This company has to get it right.

  71. Nicole Wierman-avatar

    Nicole Wierman

    2020-09-22T17:52:58.519Z

    App works great, only time I have issues is not on the app it's either on me the restaurant or the driver. App functions great, wish it would refresh better though.

  72. vlad palkin-avatar

    vlad palkin

    2020-09-27T07:25:09.737Z

    WARNING! Do not put any card information in this app if you try the unlimited membership trial postmates WILL continue to charge you indefinitely.

  73. Jeff-avatar

    Jeff

    2020-10-07T22:48:03.510Z

    The interface is a little sparse and doesn't give as customization as I'd like. But the service is way better than Uber Eats

  74. Joshua Harris-avatar

    Joshua Harris

    2020-09-20T00:55:10.905Z

    Never had a problem with the app. Food ordering and delivering is easy. Dont like the fact that they put a hold of more money plus the order amount. I mean if my payment goes through why the need for the extra temp charge? And why does it have to be so high? Otherwise pretty good app.

  75. Lyndsey H.-avatar

    Lyndsey H.

    2020-10-06T01:37:39.341Z

    Love postmates! They deliver food from places we can't access with door dash or uber eats. We don't have nearly the amount of issues as we have had with door dash. It's also easy to use!

  76. Abigail Adeyemo-avatar

    Abigail Adeyemo

    2020-09-29T19:52:23.311Z

    Terrible app. Free delivery does not work when I get order from party on top and there is no where to add promo codes. I HATE this app try GRUBHUB and you will thank me. No instructions too on the app

  77. Shammy Sam-avatar

    Shammy Sam

    2020-10-04T17:11:21.200Z

    Your not available in Columbus ohio ! The Buckeye city !! Really ? What a shocker. So much revenue being missed out on. So so much !!! 1 star. I have to. It isn't even available here. Lmao. I downloaded it after it being advertised...and it isn't available. False advertising gets 1 star. ! Sorry.

  78. Cyndi Allen-avatar

    Cyndi Allen

    2020-10-07T02:37:52.558Z

    I like the app, it hasn't been a problem at all for me to use and actually sometimes easier than some of the others

  79. Chris Perez-avatar

    Chris Perez

    2020-10-01T05:45:54.246Z

    Really like this app. But I had a recent order which was missing an item so I went to report andget a refund. Which in my refund I received less than I paid and not even with with tax included.

  80. merlsaydes black-avatar

    merlsaydes black

    2020-09-25T20:59:02.408Z

    You guys send promotions through email and they NEVER work. I got an email about scratch off on the app and it's not pulling up. Fix your app like seriously.

  81. Shelby Tyler-avatar

    Shelby Tyler

    2020-10-02T06:17:13.786Z

    While I do enjoy the fact of not having to leave my house to drive all the way across town to pick up something to eat, I do not like that you aren't able to choose substitutions or even add any changes to the ordered meals. There isn't ever an option to do anything extra on the order or even a spot to put in requests either. Postmates need to step up their game if they want to keep up in the competition

  82. Michael Dillard-avatar

    Michael Dillard

    2020-09-23T22:28:07.797Z

    Why can we not delete all but one payment method? If Postmates data is ever breached, a lot of folk will be in trouble. I changed my cards for this reason.

  83. James Jones-avatar

    James Jones

    2020-09-29T18:58:17.334Z

    Saves me time and gas. It is especially helpful when my health acts up and I can't get out.

  84. Lauren C-avatar

    Lauren C

    2020-07-27T16:12:12.220Z

    So far, all the app does is find my location using my phone's GPS and then asks if I'm sure, because I "seem far away." It shows a lot of stores and restaurants nearby, but all have the message "maybe later." In order for the app to be useful, the places need to be available now (it's the middle of the day, when those places are open).

  85. Antinia Wright-avatar

    Antinia Wright

    2020-09-05T01:29:24.589Z

    The app is pretty easy to use & has nice features. The promised discounts sound great but don't deliver. Once you figure out where & how to enter promo codes, they magically disappear before the expiration, but not before you've been suckered into purchases you thought were going to be great deals. Feels like a scam, but ordering is easy, drivers are on-time, and most of my orders have still been hot.

  86. Pixelz01-avatar

    Pixelz01

    2020-08-04T20:47:17.749Z

    At first this app was doing really well! I really enjoyed using it as it gave me a safe way to order food during a pandemic, but now nothing is avaliable to order when I need it! At this point it feels like I'm wasting my time and my money here, not only this but it is lacking a lot of variety there are a few restaurants in my city that are really good and even well known that aren't avaliable on postmates, but are avaliable on other apps

  87. Shreyas Ramesh-avatar

    Shreyas Ramesh

    2020-09-20T00:23:04.278Z

    Terrible service, can't contact customer service. If we go for help within the app, it's an endless loop with useless articles .

  88. Carolyn Footè-avatar

    Carolyn Footè

    2020-09-25T03:16:07.134Z

    Your app is terrible...even my first time actually using it it crashed and was broken and I had no idea when my order was coming because I had no way of knowing... I also had a promo that you never applied which gave me free delivery for an entire year but yet you're showing a charge of $5.99 for delivery on my order and which should not be happening. My first experience period was a terrible experience using your app.

  89. Bill Royal-avatar

    Bill Royal

    2020-09-25T21:40:45.253Z

    Almost never available. Even when it says delivery within a time frame, I've gone through ordering process only to find out they can't deliver. Ordered a pizza and couldn't tell that postmates was picking up so cancelled.

  90. Pamla Kriegee-avatar

    Pamla Kriegee

    2020-09-28T08:48:11.880Z

    Useful and a convenient way to get what you need in a pretty reasonable amount of time.

  91. Christian Morris-avatar

    Christian Morris

    2020-10-03T17:17:23.484Z

    Great app now I understand how it works more everytime and the people are fast and friendly.

  92. A Google user-avatar

    A Google user

    2020-07-31T23:42:01.551Z

    After using this app for some time I would let users know, this app is not reliable. If something isn't working (promo codes, orders. Etc.) Stop, go somewhere else. Customer service will not help and tell you to come back next time, so you can have another less than 4 star experience w/nothing offered for the inconvenience.

  93. D-SCAR Navy-avatar

    D-SCAR Navy

    2020-07-23T14:33:34.610Z

    Downloaded because it has some places the other apps dont cover, but unfortunately its worse than all the others because most places you can choose from, you cant change ANYTHING with the order. Ex. Instead of scrambled eggs, i want over medium, with extra hashbrowns. But no option is available to make that request. (Waffle house). Im going to just have to use the other apps, and suggest you all do the same if you want to make small changes to your order.

  94. Sir Aesir-avatar

    Sir Aesir

    2020-09-21T03:01:28.582Z

    I have the unlimited plan, even with that my receipt without fees and tip was $45 and after it came out to $68 with a 25% tip and that tip includes the service fee amount. Don't subscribe to unlimited it's not worth it and they also find extra ways to charge you so I will be uninstalling this app. Postmates is shady with their pricing so beware, there are better delivery services out there in relation to price.

  95. Ryan Portman-avatar

    Ryan Portman

    2020-10-03T19:47:33.956Z

    Only had 1 issue with the app, which had to do with adding a tip, where I accidentally tipped too much and that was it.

  96. Sonia Moussa-avatar

    Sonia Moussa

    2020-08-06T03:57:19.177Z

    I used to LOVE this app for food delivery, not anymore. Your recent app update is full of glitches. Promo codes appear when I open the app & then say not valid when I try to apply the promo. There's no way to differentiate between Partner Merchants & Non Partner Merchants so order totals are always incorrect. I have the unlimited membership plan, yet it seems to be a scam. I'm not paying delivery fees but your service fees are ridiculously high!!!! $10-15 fees per $30 order! W/O tip! Insane!!!

  97. hatchmaster _-avatar

    hatchmaster _

    2020-08-01T22:56:02.982Z

    I would give it a 0 if I could. Horrible UI, trying to make sense of this app will make you feel like a blind person trying to talk to a deaf person who only speaks sign language. After spending around half an hour trying to painstakingly make heads or tails of this poorly written joke I finally make an order, an order which turned out to be for pickup at a restaurant which the app claimed was open but was in fact very closed. I was conned out of $6.50, don't use this app if you value your time.

  98. Jvoan Samuel-avatar

    Jvoan Samuel

    2020-10-01T00:09:52.740Z

    Great app for getting food if lazy. Be warned of changed prices last minute. Too many hidden fees

  99. Aaron Syed-avatar

    Aaron Syed

    2020-09-18T02:08:02.376Z

    The sign up process was very user friendly and quick.....service is prompt and professional.

  100. Vphrism-avatar

    Vphrism

    2020-08-26T22:14:59.238Z

    Simple and really easy to use. Only improvement I can think of is adding more pictures for the different items on other meal menus from fast food and/or restaurants. GPS tracking could be improved to provide a more real time tracking. Other people having issues is because of poor mobile or internet quality from what I've seen in the comment section.

  101. Savanna Rose-avatar

    Savanna Rose

    2020-09-05T21:32:48.594Z

    I got postmates because I received 3 months of free unlimited from a different promotional. It's a little deceiving because free unlimited delivery is only free after you spend $12 on an order. There are many restaurants in my area, but most say "available later" or "not available" in the app, leaving me with only a few choices during dinner time. Not only that, but the choices that are available deliver in over an hour... Keeping in mind, these restaurants are right down the road from me.

  102. K_ Mc2-avatar

    K_ Mc2

    2020-09-19T22:47:15.716Z

    Zero Stars. This app is beyond annoying. No notifications, means no interruptions. This app will remain deleted.

  103. Shane Ladd-avatar

    Shane Ladd

    2020-08-15T22:40:39.954Z

    App works, but contains far too many promotional/marketing/invite-friends/rate-begging popups. Get out of the user's way and provide the core functionality and you'll attract more people. Also, it's the only app that requires location services - ditch that requirement and respect privacy. GrubHub, Doordash and Uber Eats can do it, so can you.

  104. Princina Gooden-avatar

    Princina Gooden

    2020-08-02T18:38:28.767Z

    You guys seriously need to do a better job of the promo codes. I see it soon as i open the app. But once I start to navigate, that promo is lost forever. It doesn't auto fill on any orders. I can't find when I go to the promo section of the app nothing. That's not right and totally bogus. Please figure out a way to improve this.

  105. Roger Garcia-avatar

    Roger Garcia

    2020-09-15T01:15:23.575Z

    Postmates is usually great and today I had an item missing from my order. I reported it before tipping the driver and postmates only refunded a $0.65 credit for a $3.20 item. (Only 20% of the item price!) When I tried to email them to find out why it says I cannot submit another report for that restaurant when I really just want to know why they wouldn't refund the entire price? This restaurant is walking distance and I'm surprised at the over inflated "fees" compared to places farther away. Fix

  106. Lorraine Ho-avatar

    Lorraine Ho

    2020-09-16T23:28:28.715Z

    So far I've mostly had good experiences with this company. There were a couple incidents where I had a missing item, but I think it was the restaurants error, and not Postmates. And when I reported it Postmates refunded me. I think the app itself could use a little work. It seems sorta bare and basic. Also, they don't seem to have as many choices as other similar delivery services have. When looking at the available places I seem to see the same ones over and over.

  107. Jo Kotlar-avatar

    Jo Kotlar

    2020-09-16T23:09:26.505Z

    I find the menus are limited. I wanted a pepperoni pizza from a particular restaurant, but, was unable to order it with the Postmate app. Limited restaurants. Expensive if paying by the month.

  108. 123 456-avatar

    123 456

    2020-09-22T16:27:16.406Z

    Pretty good. Add the ability to change the tip you inputted. Accidentally tipped 5 cents instead of 5 dollars, screwed my driver over and had no way of rectifying the situation

  109. Jay Singh-avatar

    Jay Singh

    2020-09-24T20:46:43.969Z

    App fees are a joke. Even with their "discount" offers, I was showing a $10+ "service fee" on a $45 basket. Go to the restaurant sites directly and order, you'll save significant on these so called "fees".

  110. Nil Ong-avatar

    Nil Ong

    2020-10-07T17:31:56.977Z

    Great service, but the only thing I'm wondering why the total amount charged by the restaurant is always different from Postmate. Like Postmate has its own menu pricing.

  111. Amber Owens-avatar

    Amber Owens

    2020-07-28T14:08:17.530Z

    I used to love using this app for food delivery because there were some restaurants that were not on other apps. Lately though, I have not been using it. I get one of two messages. Either no postmates near by or the restaurant is closed (when I know full and well they are open because I was able to order using Doordash or another app.)

  112. Chance Anderson-avatar

    Chance Anderson

    2020-07-28T20:54:40.700Z

    The app is already insanely more expensive then the in stores prices, so I decided to get the unlimited pass for 10$/month. Well, I felt like treating my co-workers and I to some donuts, chose Dunkin and the total of the order was 14$ with the fees it was up to 19$ total. (I figured that wasn't terrible) so I clicked "order" and it charged me just about 32$ no tip, luckily my bank asked me about it and declined it as I only authorized a purchase under 25$ and they thought it was weird. Not cool

  113. teyaira smith-avatar

    teyaira smith

    2020-09-14T17:20:29.888Z

    I ordered today for the last time! While I have had mostly good experiences using this service, the cost of using it is just too pricey compared to other delivery apps! I have a subscribtion for free delivery, but it doesnt help and is totally pointless most of the time. My ending total was 24.83 which was fine, but I still had to have $37.88 taken from my account as a temporary hold, I and can't get the difference back for a few days! Doordash would never! Goodbye Postmates!

  114. Jess K-avatar

    Jess K

    2020-08-25T13:31:17.694Z

    App is absolute trash. Either no postmate is available, or it only shows me a pointless breakfast menu when I am trying to schedule a lunch delivery. This app is so frustrating. Not even worth it. Don't bother with unlimited either. Way too pricey, and half the time it doesn't give you free delivery. Trash app, trash company. Signed up with a 3 month trial of unlimited that was apparently a 1 month. False advertising.

  115. Mark Bauer-avatar

    Mark Bauer

    2020-09-13T01:00:16.499Z

    I would give zero stars if I could. The menu prices are inflated from the restaurants.. these are hidden fees. Be care using any discount codes sent via the app to your phone, they won't always apply because of bugs in the app. When that happens customer service will not help you. There is no phone support. Support will only give you the run around. The user interface is clunky and not nearly as easy to use as competing apps. This is the worst food delivery service.

  116. oliver stone-avatar

    oliver stone

    2020-09-22T16:35:11.698Z

    All and all i love the app, however I was recently charged 60 dollars for wanting to add a drink to my order less than 5 minutes after placing it. I will be contacting support and hopefully receive postmates credit to compensate for this, as their support team is usually pretty good at compensation after a issue with an order

  117. Prambr Entertainment-avatar

    Prambr Entertainment

    2020-08-15T00:59:24.259Z

    I tried giving your app the benefit of the doubt, I uninstalled it 42 times, because you guys said there was a glitch in The Matrix, it's impossible to place an order through your app, it resets after you give it your credit card information, I had to report it as fraud, and reset my credit card because you guys robbed me of $139 I'm done with your phony app.. -5 Stars!

  118. Max-avatar

    Max

    2020-08-05T21:15:00.383Z

    All the places shown were unavailable the first few times I checked the app ('available later', 'no Postmates nearby') so when it finally showed a restaurant available, I figured it meant there WERE Postmates available, and I even got a notification and email that my order was confirmed, but 42 minutes later my order was cancelled (Postmates all busy). It feels like a long time given the estimated time I was given to tell that my order wouldn't be filled.

  119. philippe chan-avatar

    philippe chan

    2020-08-27T16:50:15.847Z

    Great app if you work from home or have to stay indoors due to COVID or the current air quality in CA. The only drawback for me using it in my area is that Postmates is more useful during meal hours (breakfast lunch or dinner) due to Postmate deliverers being around. It is more of a dice roll if you use the app outside of meal hours.

  120. J R A-avatar

    J R A

    2020-07-25T01:26:12.238Z

    Too many issues: GPS for the drivers for many addresses is off causing them to have to get out and walk around to try to find my location in an apartment complex. No where to ask for items to exclude ingredients for those of us who have allergies and cannot have certain condiments, and other ingredients on our food. No where did it have a button for me to contact my Postmate before they left the restaurant to ask them to order the items specially for our allergic family. App glitches too often!

  121. Rachael Estep-avatar

    Rachael Estep

    2020-08-16T23:49:37.864Z

    This app has NEVER worked for me. I can pick and start an order and when I go to complete the order. Something pops up that says they can not complete my order and an email has been sent to my email address to fix the issue. I have never received an email and have never been able to complete an order. I only even attempt to use postmates because it is the only delivery app with a certain restaurant I like on it. After it failing again I will no longer even try again. Its a waste of time.

  122. Eli Brown-avatar

    Eli Brown

    2020-08-18T23:09:57.556Z

    Absolutely useless! You go through the whole order process, give payment info and everything, and there isn't even an acknowledgement of the order in the app. Because they aren't actually connected to the restaurant (they send someone to order or call), the restaurant can't tell you what's up either. The app offers no help.

  123. David Leffew-avatar

    David Leffew

    2020-08-15T18:39:28.648Z

    Weird how every time there's a notification with a promo code, it either doesn't apply to me, or when I put it in, there are suddenly no Postmates in my area, even though I've gotten delivered to at the same place before and it usually says that before you take the time to order. I guess I'll go hungry today, I'm diabetic, hope I don't die.

  124. Vania Worsnop-avatar

    Vania Worsnop

    2020-09-06T23:54:36.734Z

    I love this app. My only problem with it is that once your food has been delivered, that's it. If something is missing and the delivery person accidentally forgot to give it to you, that's it. It happens quite often where something small is missing from my order but it's more of a hassle to call and complain and figure out where the problem happened than just get over it and eat my money.

  125. Bay Colette-avatar

    Bay Colette

    2020-09-10T20:10:55.692Z

    OVER PRICED, AND IMPOSSIBLE TO CANCEL MEMBERSHIP!! I've been continuously charged every month and their 'support' team is trash. I originally canceled 3 months ago, BUT STILL GET CHARGED. And they say 'oh it will end at the end of the billing cycle'.... IT STILL HASNT ENDED, NOR DOES IT SHOW IM EVEN A MEMBER. Postmates really sucks. Doordash has a WAAAAAY BETTER support contact, use them, not postmates.

  126. Emmy Williams-avatar

    Emmy Williams

    2020-09-19T21:35:08.664Z

    This app will steal your money! How can you put up prices and when you agree to pay said price then when you get your food and it gives you the option to tip you see that you've been charged $10.00 more than what you agreed to pay for before tipping. You get the unlimited plan and i feel like you pay more than if you don't have the plan. When you see that you've got a pop up promo code and it tells you its already added to the order but you cant see it come off. Did the math and it didnt!

  127. Misty Damron-avatar

    Misty Damron

    2020-10-04T19:56:28.758Z

    Really like the service, great and fast customer service response. I just don't like that they put a hold on my account for some purchases.

  128. Fernando Calderon-avatar

    Fernando Calderon

    2020-08-09T00:55:19.350Z

    Good app but why the f*** is there a character limit, and a really small at that, for delivery instructions for dropping off at the door? It's beyond me why they thought this was something they needed to do but please increase the limit so I can accurately provide clear instructions for those who don't want to make contact during this time. So baffling to me that anyone thought that was ok

  129. A Google user-avatar

    A Google user

    2020-09-07T20:56:19.883Z

    It's a great app if you're really lazy and have a lot of disposable income. Emphasis on that last bit. Postmates charges you ridiculous amounts for their service on top of the food you're ordering. I get it, you're paying for convenience, and that's fair, just be warned that if you are the kind of person who doesn't have a ton of cash lying around and you're perfectly capable of driving to the place yourself, just save your money and go get it. Otherwise you're going to end up paying double.

  130. Ishmael Lee-avatar

    Ishmael Lee

    2020-08-12T06:08:38.500Z

    Don't use this app! Apparently people don't know how to read apartment complex maps or follow instructions. When I call or send a text to help them or no matter how many times I sent a map to them to make it easier they don't know how to read. When I try to call or message them they just take off with the food.

  131. CONRAD CONRAD-avatar

    CONRAD CONRAD

    2020-09-19T16:16:11.694Z

    Using codes and discounts is difficult. Almost like it's intentional to deter their use.

  132. Dima Y-avatar

    Dima Y

    2020-07-31T03:14:17.202Z

    This app works great, the only downside is there's no way to actually contact anyone live, only by messages.. The service itself really depends on two parts: merchant getting your order right and a postmate delivering it on-time.. I've had both situations happen to me over the years and that's when contacting I mentioned above becomes important.. The support people are not that nice either, once they do respond to you.., their idea of fixing a $100 problem is $10 coupon expiring in 5 days...

  133. Shino Hane-avatar

    Shino Hane

    2020-08-14T22:09:31.416Z

    This app lists "estimated" prices on their charges. Usually that is not a problem. Not until today. I was charged almost double the amount of what was shown to me, and was basically told to screw off. The restaurant is showing Faulty prices on the listing and postmates won't do anything about it. I've been a unlimited member for almost a year and use Postmates very often. I will not be using their services until they fix this.

  134. That One Meme Lord-avatar

    That One Meme Lord

    2020-08-26T05:07:59.370Z

    Love it! Great way to try new foods in your area while avoiding the 'rona. I've read a lot of bad reviews on this app, but I've never had any issues. Promos work and save me money and all my postmates have been friendly. Occasionally an item I order on the app will no longer be unavailable, but the delivery person usually calls/texts me to let me know. I live on campus so it's a little hard to find, but they always come thru 💯

  135. Amanda Queti-avatar

    Amanda Queti

    2020-08-28T20:49:14.668Z

    Postmates is great, app is user friendly, great with updates, great about giving promo codes & drivers usually communicate with me if there are issues getting me what I want. I miss, when I used the app back in the day, it allowed me to type in modifications or additional items, or preferences, or even just type out what I wanted from the location; now, these options are not available. It's like u order what we give you the options of & thats it! Also, restaurants not always the closet to me.

  136. happybunnyntx-avatar

    happybunnyntx

    2020-07-25T21:38:39.811Z

    It worked all right for a handful of orders, but most recently did not put through a Subway order. The restaurant never got the order in their system and the app claimed "a delay at the restaurant location" for nearly two hours. I had to call the location to clear it all up and find a different way to get my order. I'm wary to order this way again.

  137. Stephen Cruz-avatar

    Stephen Cruz

    2020-09-25T19:03:45.810Z

    Was great on previous phone but when upgrading my phone it won't even load up and gives a block of texts as an error message

  138. Kathi McMichael-avatar

    Kathi McMichael

    2020-10-03T23:14:16.998Z

    Very easy to use and the drivers are always very courteous!

  139. Marianne Duyan-avatar

    Marianne Duyan

    2020-10-04T23:12:48.360Z

    What a joke. Only use this if you want to pay 3x more for your food. The majority of the places they show you are chains, local places are harder to find but they are there. They send discount codes but even with that, you're paying way more. I expect to pay something plus tip, but the added fees, the dramatically higher than posted delivery fees at check out, no wonder I always end up emptying my cart. Nevermind, so not worth it

  140. Devin Daubenspeck-avatar

    Devin Daubenspeck

    2020-08-28T02:03:01.673Z

    I've used this app for years, and sometimes found myself saying "It'll be better next time". It was a matter of time until I realized Uber Eats was the true professional app for legitimate food delivery. With Postmates, you can: - Anticipate your food running late, even if it's down the street. I've seen 20-30 beyond ETA on average. - Flawed customer service. They don't care about refunding when your food was destroyed, late, or cold. Best of luck!

  141. Courtney Hernandez-avatar

    Courtney Hernandez

    2020-09-09T20:55:33.420Z

    Yes this app rocks and the free delivery subscription is worth it! Only thing that I wish was different is sometimes you have to wait for a postmates to be near or holidays there's no delivery. But. It does save us when you can't leave the house! Thank you postmates!

  142. Erica Solter-avatar

    Erica Solter

    2020-09-18T00:29:22.506Z

    So easy to use, great choices and good updates about the order. My preferred delivery service everytime.

  143. wesley Cameron-avatar

    wesley Cameron

    2020-09-20T03:31:29.883Z

    Had an advertisement to download this on another game and every time I clicked the "x" I came here. Not sure if you made the ad or paid for the ad bad call. I used to like postmates too.

  144. Nick-avatar

    Nick

    2020-10-04T18:35:49.727Z

    Straight up rip off...so many fees you'll probably feel better starving then paying 10x for your food. And the membership is a joke with almost no incentive to pay for it as the perks seem to be non existent.

  145. Andrew Peterson-avatar

    Andrew Peterson

    2020-09-07T23:12:53.205Z

    This app was great up until it keeps closing stores while I am making a order. You know how frustrating it is to place an order to only not be able to place it, but go through 3 restaurants while it happens. Can y'all out times when they don't take delivery no or something because at the moment. I will not be using postmates be until this be is fixed. Which stinks because I enjoy being a Unlimited member.

  146. Dyan Frost-avatar

    Dyan Frost

    2020-09-11T21:08:49.259Z

    I've used all the other delivery services there is in my area & Postmates is by far my fave. There's so many perks besides the ease of ordering online, being able 2 track & view your driver on map to them always being on time, following directions delivering with a friendly smile & I like how Postmates dont charge u any $for tips until after your foods delivered.Their drivers are always nice, friendly ,courteous &professional.

  147. S M-avatar

    S M

    2020-09-16T07:39:40.587Z

    I Like This App, but I wish they would add the drivers contact number so we could text them any extra details before they drive off the restaurant. So far it's a good app but getting kinda pricey.

  148. jessica olden-avatar

    jessica olden

    2020-08-21T14:20:14.350Z

    While food gets to me in a timely manner it is often incorrect or missing something. Most of the time I want popular food places I can't order because according to the app the location is "too busy". Starbucks is almost always "too busy". The menus for individual restaurants aren't always accurate and i can't always find what i would usually get if i walked in. I cancelled the premium membership because if those reasons....

  149. Erign McCollum-avatar

    Erign McCollum

    2020-08-16T03:42:33.913Z

    I give up on this app, I give up trying to contact customer service. I live in a row of apartment complexes and half the deliveries for people in my building go to the building next door, but only from this app. Something is wrong with their map. There's no way to write a note on my address or anything, and my neighbors get my orders while I go hungry over and over. I'm done. Handle your business.

  150. Jo Barsa-avatar

    Jo Barsa

    2020-09-11T06:49:36.694Z

    I use this SO much!! I have the unlimited and I've certainly gotten my moneys worth. I wish you could have 2 different contact phone numbers on here. Sometimes I order but need to have my assistant or one of my (adult) kids be the contact person.