Octopus APK

Version 8.8.0 - com.octopuscards.nfc_reader
Last updated: Mon, 26 Oct 2020 6:02:01 UTC
octopuscards,nfc_reader,tools,octopus:

One app to manage both your Octopus card and O! ePay account

Octopus apk

APP Information

Download Version 8.8.0 (367)
Apk Size45.43 MB
App DeveloperOctopus Cards Limited
Malware CheckTRUSTED
Install on Android4.0.x and up
App Packagecom.octopuscards.nfc_reader.apk
MD508aa180e25c7f81bf394503e9a71d1f7
Rate5
Website http://www.octopus.com.hk

Download Octopus 8.8.0 APK

App Description

Octopus is octopuscards,nfc_reader,tools,octopus, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit Octopus Cards Limited website who developed it. com.octopuscards.nfc_reader.apk apps can be downloaded and installed on Android 4.0.x and higher Android devices. The Latest Version of 8.8.0 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 4224+ times on store. You can also download com.octopuscards.nfc_reader APK and run it with the popular Android Emulators.

Developed by Octopus Cards Limited, this all-new Octopus App enables you to enjoy the following services: 

Check your Octopus card
• View your past 3-month spending records as well as summary by categories of your registered Octopus cards at a glance 
• Check the remaining value and other information such as Reward$ balance
• Check the status of your Octopus card and reactivate Inactive Octopus card

One-stop sign-up / log-in O! ePay 
• With O! ePay, you can make P2P payments with friends and top up your Octopus card or Octopus Mobile SIM anytime anywhere

Make online payment
• Make online purchase, bill payment and donation with O! ePay, Octopus card or Octopus Mobile SIM 

Enjoy fabulous offers
• Find special deals and download eCoupons

Public Transport Fare Subsidy Scheme
• Collect the subsidy by tapping the Octopus card, and view the record of public transport expenses and subsidy amount, as well as the registration result of designated transport tickets

O! ePay Mastercard
• A reloadable virtual Platinum prepaid card which allows you to shop online with freedom and control. You can get an O! ePay Mastercard in the Octopus App instantly. You can enjoy no FX mark-up offer till 31 Dec 2019.

For more details about the Octopus App, please visit www.octopus.com.hk/octopusapp

Licence Number: SVF0001
 

App ChangeLog

  • Various enhancements and fixes

App Screens

Octopus App Screen 1Octopus App Screen 2Octopus App Screen 3Octopus App Screen 4Octopus App Screen 5Octopus App Screen 6Octopus App Screen 7

zeXkxQVCKTXAeaRht4QY20190801-13066-2pfbpk

Apk scan results


Apk Scaned By TotalVirus Antivirus,com.octopuscards.nfc_reader.apk Was Pure And Safe.

Scan Stats:confirmed-timeout:0|failure:0|harmless:0|malicious:0|suspicious:0|timeout:7|type-unsupported:10|undetected:52|
Name:zeXkxQVCKTXAeaRht4QY20190801-13066-2pfbpk
SHA-1:1d710c1ce3ec5ff491aeee65a8a3baf741704d98
SHA-256:f2e94eb1682cad5f80adc852712e99e8efcc9af128a5a73854effef2a2f926b9
SSDEEP:786432:ZBg9jsSUB0zB7vtiw4g3QqTwxTGGPygBcGiGi4kmghHD3Qr75TA2FhTgfQyP:Y9j3bzZvtsg3QgwFGGPjBpi4YD3Qr79C
File type:Android
Magic:Zip archive data
File size:47636235
Uncompressed Size:25280837
Contained Files	:4820
Contained Files By Type:MF:1,PDF:1,RSA:1,SF:1,dex:2,gif:1,htm:2,jpg:4,mp3:2,png:907,txt:2,xml:20,

Permissions

requires following permissions on your android device.

android.permission.ACCESS_NETWORK_STATE: Allows an application to view the status of all networks.
android.permission.AUTHENTICATE_ACCOUNTS: Allows an application to use the account authenticator capabilities of the Account Manager, including creating accounts as well as obtaining and setting their passwords.
android.permission.CAMERA: Allows application to take pictures and videos with the camera. This allows the application to collect images that the camera is seeing at any time.
android.permission.FOREGROUND_SERVICE: Unknown permission from android reference
android.permission.GET_ACCOUNTS: Allows an application to access the list of accounts known by the phone.
android.permission.INTERNET: Allows an application to create network sockets.
android.permission.MANAGE_ACCOUNTS: Allows an application to perform operations like adding and removing accounts and deleting their password.
android.permission.NFC: Allows an application to communicate with Near-Field Communication (NFC) tags, cards and readers.
android.permission.READ_CONTACTS: Allows an application to read all of the contact (address) data stored on your phone. Malicious applications can use this to send your data to other people.
android.permission.READ_EXTERNAL_STORAGE: Allows an application to read from external storage
android.permission.RECEIVE_BOOT_COMPLETED: Allows an application to start itself as soon as the system has finished booting. This can make it take longer to start the phone and allow the application to slow down the overall phone by always running.
android.permission.USE_FINGERPRINT: Unknown permission from android reference
android.permission.VIBRATE: Allows the application to control the vibrator.
android.permission.WAKE_LOCK: Allows an application to prevent the phone from going to sleep.
com.google.android.c2dm.permission.RECEIVE: Unknown permission from android reference
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE: Unknown permission from android reference
com.google.android.providers.gsf.permission.READ_GSERVICES: Unknown permission from android reference
org.simalliance.openmobileapi.SMARTCARD: Unknown permission from android reference
view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

create accounts and set passwords
Allows the app to use the account authenticator capabilities of the AccountManager, including creating accounts and getting and setting their passwords.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Certificate

Certificate Issuer:OU:Octopus Cards Ltd, ST:Hong Kong, L:Hong Kong, O:Octopus Cards Ltd, CN:Octopus Cards Ltd
Certificate Subject:OU:Octopus Cards Ltd, ST:Hong Kong, L:Hong Kong, O:Octopus Cards Ltd, CN:Octopus Cards Ltd

Activities

com.octopuscards.nfc_reader.ui.main.activities.MainActivityV5
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppCardHistoryActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppNotRegisteredCardActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppCardAddActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppCardRegTapCardActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppCardAddByAAVSActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppCardAddByOSPActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppCardAddByOSPSuccessActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppBaymaxActivity
com.octopuscards.nfc_reader.ui.enquiry.activities.NfcStartAppBaymaxTapCardActivity
com.octopuscards.nfc_reader.ui.googleplay.activities.GooglePlayMainActivity
com.octopuscards.nfc_reader.ui.googleplay.activities.GooglePlayLoginActivity
com.octopuscards.nfc_reader.ui.main.activities.TutorialActivity
com.octopuscards.nfc_reader.ui.main.activities.CheckRootActivity
com.octopuscards.nfc_reader.ui.producttour.activities.ProductTourActivity
com.octopuscards.nfc_reader.ui.producttour.activities.ProductTourSlidesActivity
com.octopuscards.nfc_reader.ui.login.activities.TransferDataOptionActivity
com.octopuscards.nfc_reader.ui.login.activities.TransferDataLoginActivity
com.octopuscards.nfc_reader.ui.main.activities.P2PActivity
com.octopuscards.nfc_reader.ui.main.activities.NFCTipsActivity
com.octopuscards.nfc_reader.ui.topup.octopuswallet.activities.TopUpServicesActivity
com.octopuscards.nfc_reader.ui.topup.octopuswallet.activities.TopUpMerchantActivity
com.octopuscards.nfc_reader.ui.setting.activities.SettingPageActivity
com.octopuscards.nfc_reader.ui.setting.activities.CustomerServiceActivity
com.octopuscards.nfc_reader.ui.info.activities.PDFActivity
com.octopuscards.nfc_reader.ui.login.activities.LoginAuthorizeDeviceActivity
com.octopuscards.nfc_reader.ui.login.activities.LoginNewDeviceActivity
com.octopuscards.nfc_reader.ui.login.activities.LoginPasswordActivity
com.octopuscards.nfc_reader.ui.smarttips.activities.SmartTipsActivity
com.octopuscards.nfc_reader.ui.smarttips.activities.IncompleteOnlySmartTipsActivity
com.octopuscards.nfc_reader.ui.smarttips.activities.IncompleteFundTransferActivity
com.octopuscards.nfc_reader.ui.smarttips.activities.IncompletePaymentActivity
com.octopuscards.nfc_reader.ui.resetpassword.activities.ResetPasswordInputMobileNumberActivity
com.octopuscards.nfc_reader.ui.resetpassword.activities.ResetPasswordResendEmailActivity
com.octopuscards.nfc_reader.ui.resetpassword.activities.ResetPasswordFinalActivity
com.octopuscards.nfc_reader.ui.camera.activities.camera.doc.RegistrationDocCameraMainActivity
com.octopuscards.nfc_reader.ui.camera.activities.camera.RegistrationCameraProfileActivity
com.octopuscards.nfc_reader.ui.camera.activities.gallery.RegistrationProfileCropImageActivity
com.octopuscards.nfc_reader.ui.registration.activities.RegistrationIntroductionActivity
com.octopuscards.nfc_reader.ui.registration.activities.RegistrationActivationActivity
com.octopuscards.nfc_reader.ui.registration.activities.RegistrationCheckIdActivity
com.octopuscards.nfc_reader.ui.registration.activities.CheckIdErrorMessageActivity
com.octopuscards.nfc_reader.ui.registration.activities.RegistrationSCBActivationActivity
com.octopuscards.nfc_reader.ui.registration.activities.RegistrationVerifyEmailActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel2IntroductionActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel2InputActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeReviewActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel2NationalityActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel3IntroductionActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel3TravelDocActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel3ResidentialAddressDocActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel3PermanentAddressDocActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel3DistrictActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeLevel3CountryActivity
com.octopuscards.nfc_reader.ui.upgrade.activities.UpgradeResubmitDocumentProofActivity
com.octopuscards.nfc_reader.ui.camera.activities.gallery.MyProfileCropImageActivity
com.octopuscards.nfc_reader.ui.camera.activities.camera.MyProfileCameraProfileActivity
com.octopuscards.nfc_reader.ui.profile.activities.MyProfilePageActivity
com.octopuscards.nfc_reader.ui.profile.activities.EditProfilePageActivity
com.octopuscards.nfc_reader.ui.profile.activities.LinkedAccountSettingActivity
com.octopuscards.nfc_reader.ui.profile.activities.NotificationSettingActivity
com.octopuscards.nfc_reader.ui.profile.activities.AddressingServiceOctopusActivity
com.octopuscards.nfc_reader.ui.profile.activities.AddressingServiceSettingsActivity
com.octopuscards.nfc_reader.ui.profile.activities.SetupAddressingServiceOctopusActivity
com.octopuscards.nfc_reader.ui.profile.activities.AddressingServiceUpgradeActivity
com.octopuscards.nfc_reader.ui.profile.activities.RegisteredDeviceManagementActivity
com.octopuscards.nfc_reader.ui.profile.activities.TransactionLimitActivity
com.octopuscards.nfc_reader.ui.profile.activities.EditAggregatedLimitActivity
com.octopuscards.nfc_reader.ui.profile.activities.AggregatedLimitAuthActivity
com.octopuscards.nfc_reader.ui.info.activities.InfoPageActivity
com.octopuscards.nfc_reader.ui.info.activities.BrowserActivity
com.octopuscards.nfc_reader.ui.info.activities.OpenSourceActivity
com.octopuscards.nfc_reader.ui.mywallet.activities.VCTxnHistoryFragmentActivity
com.octopuscards.nfc_reader.ui.mywallet.activities.WalletOnlinePaymentDetailActivity
com.octopuscards.nfc_reader.ui.mywallet.activities.WalletTransactionHistoryDetailActivity
com.octopuscards.nfc_reader.ui.mywallet.activities.WalletMonthlyStatementActivity
com.octopuscards.nfc_reader.ui.friendlist.activities.FriendListAllActivity
com.octopuscards.nfc_reader.ui.friendlist.activities.FriendPageActivity
com.octopuscards.nfc_reader.ui.friendlist.activities.PendingFriendRequestPageActivity
com.octopuscards.nfc_reader.ui.friendlist.activities.WaitingFriendRequestPageActivity
com.octopuscards.nfc_reader.ui.friendlist.activities.InviteNotWalletUserPageActivity
com.octopuscards.nfc_reader.ui.friendlist.activities.NotWalletUserPageActivity
com.octopuscards.nfc_reader.ui.friendlist.activities.NotNowFriendPageActivity
com.octopuscards.nfc_reader.ui.p2p.request.activities.RequestDetailFeedActivity
com.octopuscards.nfc_reader.ui.p2p.pay.activities.PayDetailActivity
com.octopuscards.nfc_reader.ui.p2p.pay.activities.PayPaymentLoginActivity
com.octopuscards.nfc_reader.ui.p2p.pay.activities.PayPaymentActivity
com.octopuscards.nfc_reader.ui.p2p.pay.activities.CreditTransferFeeActivity
com.octopuscards.nfc_reader.ui.p2p.pay.activities.ParticipantListSelectionActivity
com.octopuscards.nfc_reader.ui.p2p.request.activities.PaymentRequestCameraMainActivity
com.octopuscards.nfc_reader.ui.p2p.request.activities.RequestActivity
com.octopuscards.nfc_reader.ui.p2p.request.activities.RequestingDetailPageActivity
com.octopuscards.nfc_reader.ui.p2p.requestaction.activities.RequestCancelActionActivity
com.octopuscards.nfc_reader.ui.p2p.requestaction.activities.RequestReminderActionActivity
com.octopuscards.nfc_reader.ui.friendselection.request.activities.SingleFriendSelectionPageActivity
com.octopuscards.nfc_reader.ui.friendselection.request.activities.MultipleFriendSelectionPageActivity
com.octopuscards.nfc_reader.ui.friendselection.p2p.activities.P2PFriendSelectionPageActivity
com.octopuscards.nfc_reader.ui.calculator.activites.CalculatorActivity
com.octopuscards.nfc_reader.ui.money.activities.CollectMoneyActivity

Providers

com.google.firebase.perf.provider.FirebasePerfProvider
com.google.firebase.provider.FirebaseInitProvider
com.crashlytics.android.CrashlyticsInitProvider
android.arch.lifecycle.ProcessLifecycleOwnerInitializer

Services

com.octopuscards.nfc_reader.ui.payment.service.PaymentService
com.octopuscards.nfc_reader.ui.qrpayment.service.QRPaymentService
com.octopuscards.nfc_reader.ui.cardtransfer.service.CardInfoTransferService
com.octopuscards.nfc_reader.broadcast.StartAppCheckSIMChangeService
com.octopuscards.nfc_reader.widget.UpdateWidgetService
com.octopuscards.nfc_reader.manager.notification.AndroidFirebaseMessagingService
com.octopuscards.nfc_reader.manager.notification.AndroidFirebaseInstanceIdService
com.octopuscards.nfc_reader.manager.accountmanager.AuthenticationService
com.octopuscards.nfc_reader.broadcast.ResetStartAppByNFCService
com.google.firebase.messaging.FirebaseMessagingService
com.google.firebase.components.ComponentDiscoveryService
com.google.android.gms.measurement.AppMeasurementService
com.google.android.gms.measurement.AppMeasurementJobService
com.google.firebase.iid.FirebaseInstanceIdService
com.paypal.android.sdk.payments.PayPalService

Receivers

com.octopuscards.nfc_reader.broadcast.StartAppBroadCastReceiver
com.octopuscards.nfc_reader.widget.SIMWidget
com.octopuscards.nfc_reader.broadcast.MonthlyStatementBroadcastReceiver
com.octopuscards.nfc_reader.broadcast.BillPaymentBroadcastReceiver
com.google.android.gms.measurement.AppMeasurementReceiver
com.google.android.gms.measurement.AppMeasurementInstallReferrerReceiver
com.google.firebase.iid.FirebaseInstanceIdReceiver

Interesting Strings

http://
http://docs.google.com/gview?embedded=true&url=
http://schemas.android.com/apk/res-auto
http://schemas.android.com/apk/res/android
http://www.octopus.com.hk/mobile_app/octopusapp_tou/elaisee_tnc_en.html
http://www.octopus.com.hk/mobile_app/octopusapp_tou/elaisee_tnc_tc.html
http://www.octopus.com.hk/mobile_app/octopusapp_tou/fps_tnc_en.html
http://www.octopus.com.hk/mobile_app/octopusapp_tou/fps_tnc_zh.html
http://www.octopus.com.hk/mobile_app/octopusapp_tou/mastercard_tnc_en.html
http://www.octopus.com.hk/mobile_app/octopusapp_tou/mastercard_tnc_tc.html
http://www.octopus.com.hk/redirect/octopusapp/about-fps-en
http://www.octopus.com.hk/redirect/octopusapp/about-fps-tc
http://www.octopuscards.com/mobile_app/share.json
https://
https://app-measurement.com/a
https://app.oepay.octopus-cards.com/ns_notification_ws/rest/
https://app.oepay.octopus-cards.com/ow_owallet_ws/rest/
https://apptest.oepay.octopus-cards.com/ow_owallet_ws_google/rest/
https://pagead2.googlesyndication.com/pagead/gen_204?id=gmob-apps
https://plus.google.com/
https://ptfss.gov.hk/en-side-menu.html#/en-ope-03
https://ptfss.gov.hk/tc-side-menu.html#/tc-ope-03
https://subsidy-app.ptfss.hk/api/
https://wfe.oos.octopus-cards.com/
https://www.citibank.com.hk/accope/index.html#accope?pcode=VC907&scode=ANCIN01&locale=en_HK&icid=HKCCUINENCCOCCAAN
https://www.citibank.com.hk/accope/index.html#accope?pcode=VC907&scode=ANCIN01&locale=zh_HK_Traditional&icid=HKCCUINZHCCOCCAAN
https://www.google.com
https://www.googleapis.com/auth/games
https://www.googleapis.com/auth/games_lite
https://www.octopus.com.hk/aavs/index.html?WT.mc_id=octopusapp-aavs-main-applynow&lang=en
https://www.octopus.com.hk/aavs/index.html?WT.mc_id=octopusapp-aavs-main-applynow&lang=tc
https://www.octopus.com.hk/about-reloading/?WT.mc_id=octopusapp-insufficient-balance-more&lang=en
https://www.octopus.com.hk/about-reloading/?WT.mc_id=octopusapp-insufficient-balance-more&lang=tc
https://www.octopus.com.hk/customer-service/faq/en/index.html#OctopusApp
https://www.octopus.com.hk/customer-service/faq/tc/index.html#OctopusApp
https://www.octopus.com.hk/customer-service/octopus-pc-reader-service/en/maintenance.html
https://www.octopus.com.hk/customer-service/octopus-pc-reader-service/tc/maintenance.html
https://www.octopus.com.hk/easy-reloading/top-up-with-aavs/aavs-key-benefits/en/index.html?WT.mc_id=octopusapp-aavs-main-knowmore
https://www.octopus.com.hk/easy-reloading/top-up-with-aavs/aavs-key-benefits/tc/index.html?WT.mc_id=octopusapp-aavs-main-knowmore
https://www.octopus.com.hk/en/consumer/octopus-cards/aavs/upgrade/index.html
https://www.octopus.com.hk/en/consumer/rewards/about/index.html
https://www.octopus.com.hk/en/consumer/rewards/member-get-member/
https://www.octopus.com.hk/mobile_app/octopusapp_tou/so_tnc_en.htm
https://www.octopus.com.hk/mobile_app/octopusapp_tou/so_tnc_tc.htm
https://www.octopus.com.hk/mobile_app/octopusapp_tou/so_transfer_notice_en.htm
https://www.octopus.com.hk/mobile_app/octopusapp_tou/so_transfer_notice_tc.htm
https://www.octopus.com.hk/mobile_app/octopusapp_tou/upgrade_aavs_en_update.html
https://www.octopus.com.hk/mobile_app/octopusapp_tou/upgrade_aavs_tc_update.html
https://www.octopus.com.hk/redirect/en/app_about_refund.html
https://www.octopus.com.hk/redirect/octopusapp/osp-en
https://www.octopus.com.hk/redirect/octopusapp/osp-tc
https://www.octopus.com.hk/redirect/tc/app_about_refund.html
https://www.octopus.com.hk/tc/consumer/octopus-cards/aavs/upgrade/index.html
https://www.octopus.com.hk/tc/consumer/rewards/about/index.html
https://www.octopus.com.hk/tc/consumer/rewards/member-get-member/
https://www.octopus.com.hk/web09_include/_document/en/conditions_of_issue.pdf
https://www.octopus.com.hk/web09_include/_document/en/octopusapp-keyinfo.pdf
https://www.octopus.com.hk/web09_include/_document/en/octopusapp-tou.pdf
https://www.octopus.com.hk/web09_include/_document/en/oepay_bank_fund_transfer_terms_and_conditions.html
https://www.octopus.com.hk/web09_include/_document/en/oepay_bank_fund_transfer_terms_and_conditions.pdf
https://www.octopus.com.hk/web09_include/_document/en/oepay_userguide.pdf
https://www.octopus.com.hk/web09_include/_document/en/online_payment_terms.pdf
https://www.octopus.com.hk/web09_include/_document/en/online_payment_user_guide.pdf
https://www.octopus.com.hk/web09_include/_document/en/online_safety.pdf
https://www.octopus.com.hk/web09_include/_document/en/privacy_policy_octopus.pdf
https://www.octopus.com.hk/web09_include/_document/en/schedule_of_fees.pdf
https://www.octopus.com.hk/web09_include/_document/tc/conditions_of_issue.pdf
https://www.octopus.com.hk/web09_include/_document/tc/octopusapp-keyinfo.pdf
https://www.octopus.com.hk/web09_include/_document/tc/octopusapp-tou.pdf
https://www.octopus.com.hk/web09_include/_document/tc/oepay_bank_fund_transfer_terms_and_conditions.html
https://www.octopus.com.hk/web09_include/_document/tc/oepay_bank_fund_transfer_terms_and_conditions.pdf
https://www.octopus.com.hk/web09_include/_document/tc/oepay_userguide.pdf
https://www.octopus.com.hk/web09_include/_document/tc/online_payment_terms.pdf
https://www.octopus.com.hk/web09_include/_document/tc/online_payment_user_guide.pdf
https://www.octopus.com.hk/web09_include/_document/tc/online_safety.pdf
https://www.octopus.com.hk/web09_include/_document/tc/privacy_policy_octopus.pdf
https://www.octopus.com.hk/web09_include/_document/tc/schedule_of_fees.pdf
https://www.octopuscards.com/app_refund_sim/en/index.html?octid=
https://www.octopuscards.com/app_refund_sim/tc/index.html?octid=
https://www.octopuscards.com/mobile_app/
https://www.octopuscards.com/mobile_app/citibank/setting_en.json
https://www.octopuscards.com/mobile_app/citibank/setting_tc.json
https://www.octopuscards.com/mobile_app/fps/Oct_FPS_hp_OF_1024x500_1.jpg
https://www.octopuscards.com/mobile_app/octopusapp_tou/keyinfo_en.htm
https://www.octopuscards.com/mobile_app/octopusapp_tou/keyinfo_tc.htm
https://www.octopuscards.com/mobile_app/octopusapp_tou/signup_en.html
https://www.octopuscards.com/mobile_app/octopusapp_tou/signup_tc.html
https://www.octopuscards.com/mobile_app/rewards/app_setting_en.json
https://www.octopuscards.com/mobile_app/rewards/app_setting_tc.json
https://www.octopuscards.com/onlineform/consumer/general/global/mobile/en/contactus.jsp
https://www.octopuscards.com/onlineform/report-lost/en/step1.jsp?origin=ocl_app_android
https://www.octopuscards.com/onlineform/report-lost/en/step1.jsp?origin=ocl_app_ios
https://www.octopuscards.com/onlineform/report-lost/tc/step1.jsp?origin=ocl_app_android
https://www.octopuscards.com/onlineform/report-lost/tc/step1.jsp?origin=ocl_app_ios
https://www.octopuscards.com/onlineform/servlet/InactiveAdminFeeEnquiryMobiAppServlet
https://www.octopuscards.com/onlineservice/mvengine/bot.htm?isJSEnabled=1&businessArea=&channel=Root.Mobile
https://www.octopusrewards.com.hk/
https://www.octopusrewards.com.hk/onlineform/profile/update/en/step1.jsp
https://www.octopusrewards.com.hk/onlineform/profile/update/tc/step1.jsp
https://www.ptfss.gov.hk/en-side-menu.html#/en-ope-02

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Vladislav Raznoschikov-avatar

    Vladislav Raznoschikov

    2020-10-20T02:51:22.441Z

    The app is good in general, but for some reason it cannot read my octopus card lately. Hence I cannot transfer the money to it, collect subsidies or even see the info about transaction. Not sure whether it a problem with the octopus itself (it works fine in MTR and shops though) or with the app. Edit: after reinstall works as expected

  2. Lemon Yip-avatar

    Lemon Yip

    2020-10-19T12:52:09.967Z

    Basically nothing can be paid with privacy after the update,its completely trashed Steam,paypal, iTunes,japan shopping sites all declined ,while this app don't even show the declined info message anymore

  3. Lee SK-avatar

    Lee SK

    2020-10-14T05:18:55.906Z

    Why can't you just transfer the money straight to my card. Why need to transfer money from my bank to o epay then use NFC to octopus card. Just too impractical. Not very user friendly

  4. Wong Attila-avatar

    Wong Attila

    2020-08-05T07:56:29.784Z

    This is actually amazing, but I recently changed my carrier and still am using the same number but I'm not able to use my sim octopus, that interferes with my normal uses Edit: The Oi Pay doesn't seem to work now, it is quite frustrating that it won't work, interferes with my normal use

  5. Davy Chung-avatar

    Davy Chung

    2020-10-13T01:53:05.943Z

    Lovely and must-have app for a HKer! I suggest having a dark mode version for an alternative appearance :)

  6. Ai_BotZ-avatar

    Ai_BotZ

    2020-08-11T02:41:18.705Z

    I was using it for some time, then the app needed me to upgrade the card, and I was fine with that. But then the app kept saying an that my input was invalid and I can't use the card now, how can I solve this?

  7. Cadence :D-avatar

    Cadence :D

    2020-08-11T05:24:12.567Z

    I was trying to set up an account and get my activation code. When I go to messages and go back, it says that my mobile number is already in use, but when I try to log in, it says that my password is incorrect. When I try to reset password, it says that my account is invalid.

  8. Plan M-avatar

    Plan M

    2020-08-27T02:21:09.468Z

    Not good. Not user friendly. Can't use phone to tap as octopus card and use reward points. Need to verify a thousand times like crazy. Wants all our info including fingerprint. Very bad application that I definitely will NOT recommend!!!

  9. Wan Rita-avatar

    Wan Rita

    2020-10-22T13:21:45.710Z

    cannot transfer money from smart octopus to other octopus cards, not convenient

  10. Benny Kwok-avatar

    Benny Kwok

    2020-10-03T05:48:31.995Z

    Rubbish apps!! Stupid design, not user friendly, have to input the card number everytime, why cannot register the card?? Rubbish!

  11. Marz Miyuki-avatar

    Marz Miyuki

    2020-08-24T11:40:06.369Z

    Honestly, it's quite convenient. But I still need to explore it a bit more though. But all in all, if you're lazy to go to 7/11 to recharge your Octopus balance, then App is for you, too.

  12. Kevin Leung-avatar

    Kevin Leung

    2020-09-20T05:58:20.245Z

    Rubbish app, can't reset password. Full of bugs. You can never reach customer service. Octopus was leading edge technology in the 90s. But now it is a piece of antique.

  13. Watermelon Ice-avatar

    Watermelon Ice

    2020-09-15T02:24:19.836Z

    I can't upgrade to OE plus, it says that input is invalid. But I have filled in all field. One thing I notice is there is a Date expire when confirming but not filling.

  14. Richard Helliker-avatar

    Richard Helliker

    2020-09-19T01:50:33.346Z

    Not intuitive at all. Very convoluted. Doesn't always work. Poor developer.

  15. Lambert Azur-avatar

    Lambert Azur

    2020-10-06T19:02:13.595Z

    Too much requirements and setup for everything but otherwise convenient for top up and balance checks

  16. 偉芬Wilvams_Tech-avatar

    偉芬Wilvams_Tech

    2020-08-23T09:48:48.479Z

    The Oe Pay Mastercard keeps saying that my input is invalid and I can't upgrade the card, please fix.

  17. Silent Heart07-avatar

    Silent Heart07

    2020-09-29T10:06:31.345Z

    Why I can't used the visual master card for online payment 👉 PayPal after I upgraded the apps???

  18. Couch Potato-avatar

    Couch Potato

    2020-08-29T13:51:26.852Z

    I saw someone else say this, when in signing up i press next and there is no response

  19. Ricardo Grzeca-avatar

    Ricardo Grzeca

    2020-09-05T07:29:00.819Z

    Extremely cumbersome process. Poorly designed.

  20. Crab5316-avatar

    Crab5316

    2020-08-12T08:18:24.554Z

    I always use this app, but recently you guys changed the option so when using MasterCard you can't buy items from other country's

  21. Merlinda Caylan-avatar

    Merlinda Caylan

    2020-10-21T08:34:37.894Z

    Can someone please help me transfer some of my money in my octopus account to my alipay account 😩 i've tried everything but it always says the transaction failed 😭 i need cash and i can't have any because this app won't allow me to withdraw it 😩

  22. Kelvin Choi-avatar

    Kelvin Choi

    2020-09-13T06:42:17.816Z

    The apps has bugvafter updated yesterday. It keep stopping

  23. belle Fajardo-avatar

    belle Fajardo

    2020-08-28T05:43:46.866Z

    Easy to use and helpful in many ways

  24. Alo Cabi`-avatar

    Alo Cabi`

    2020-09-15T22:38:25.130Z

    Helpful app to manage and check your octopus card

  25. Carman Li-avatar

    Carman Li

    2020-08-13T09:05:02.774Z

    Easy to use once register Octopus account with the bank

  26. Dennis Leung-avatar

    Dennis Leung

    2020-06-14T05:52:07.269Z

    Octopus changed their app so you can't top up other cards with Smart Octopus anymore. They also removed the ability to do anything with the Smart Octopus apart from checking the balance and collecting the subsidy. Perhaps the app programmers encountered a security issue with the feature and then decided to just remove it altogether?

  27. sato jovie-avatar

    sato jovie

    2020-08-25T23:30:48.604Z

    Makes more easily pay for such transaction

  28. Muhammad Ibrahim-avatar

    Muhammad Ibrahim

    2020-10-23T05:37:57.448Z

    Never use this app dont put money in it it will deducted money so bad not recommended

  29. Anton Melser-avatar

    Anton Melser

    2020-07-27T03:50:55.845Z

    The app is good but why do I need to use the card at all? If I can use NFC to add stored value to the card then I can't understand why I can't use my phone with the app rather than the physical card. Who benefits from the current setup? Why not allow both?

  30. Gasmen Leizel-avatar

    Gasmen Leizel

    2020-09-11T04:13:25.307Z

    Fast and good service

  31. Lam Wai Bun-avatar

    Lam Wai Bun

    2020-08-03T08:30:06.698Z

    Easy and convenient.

  32. Yuen Lee-avatar

    Yuen Lee

    2020-09-09T01:10:00.550Z

    Very useful and easy for using

  33. Eric Wong-avatar

    Eric Wong

    2020-10-18T03:43:49.406Z

    Update too frequently

  34. winnie lau-avatar

    winnie lau

    2020-08-27T15:18:11.362Z

    Simple, user friendly

  35. This. . . Is a bucket.-avatar

    This. . . Is a bucket.

    2020-05-28T12:18:14.214Z

    Dont bother trying to upgrade your account. I entered the required information perfectly and it tells me "your input is invalid". Well your system is invalid as well.

  36. Richard Dickson-avatar

    Richard Dickson

    2020-09-01T12:51:17.851Z

    The EEA Upgrade is stupid. It declined all my payment.

  37. CCNC Consulting-avatar

    CCNC Consulting

    2020-06-28T00:14:25.925Z

    Extremely difficult to setup. Instructions are useless. Customer Support does not exist except for vague electronic menus

  38. Lynn Adolfo-avatar

    Lynn Adolfo

    2020-09-26T06:12:27.466Z

    Very convenient to transfer from Local Bank to Octupos Card and VV.... Go cashless ...😊

  39. Jean Leslie-avatar

    Jean Leslie

    2020-07-29T13:53:22.460Z

    Love the NFC functions. Very convenient!

  40. Martin Brown-avatar

    Martin Brown

    2020-05-21T23:31:54.669Z

    Difficult to set up and the instructions are hard to follow, but its function is really very helpful.

  41. Kud Ramban-avatar

    Kud Ramban

    2020-05-22T22:42:22.597Z

    After disallowing "transfer in" into OePay, by Samsung Smart Octopus, this app is useless for me!

  42. ken X Choi-avatar

    ken X Choi

    2020-06-11T23:48:16.244Z

    It was useful before upgraded, now I m forced to quit or pay coz I was told my device is rooted, even mine wasnt

  43. Well Well-avatar

    Well Well

    2020-07-07T03:29:05.811Z

    Does not make sense to get authorization before specifying amount in the top up function. Overall UI is not to the standard.

  44. Wayne Yeung-avatar

    Wayne Yeung

    2020-07-09T20:13:14.705Z

    Wait 30 seconds to NFC one Octopus card after update. Fix it please.

  45. 许馨芷-avatar

    许馨芷

    2020-10-06T14:28:43.640Z

    can not login in anymore

  46. Venus Hung-avatar

    Venus Hung

    2020-05-14T09:27:32.196Z

    The connection between purchasing KMB monthly ticket and this app is not working, please fix

  47. Rogelio Manalac-avatar

    Rogelio Manalac

    2020-05-31T11:14:33.488Z

    Very good apps.. its very usefull and easy to use... thanks

  48. MR. VR-avatar

    MR. VR

    2020-06-29T13:08:36.513Z

    i can't even register, i've been trying to press "next" but it stays on the same page, help! 😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬😬

  49. Kaur Narinder-avatar

    Kaur Narinder

    2020-07-25T07:29:47.191Z

    Well...I guess its helpful because I can be notified if my octopus money is getting low and its really easy to use

  50. Sean Lai-avatar

    Sean Lai

    2020-06-15T01:30:40.784Z

    Too many in-app 'upgrade' to fake u click. Be careful!

  51. steven lai-avatar

    steven lai

    2020-05-27T05:32:04.522Z

    I just download this app but it said it no longer support this version. Requesting me to update. I just downloaded the app.where is the latest one.

  52. Lincoln Wong-avatar

    Lincoln Wong

    2020-06-18T10:12:25.187Z

    Update is too frequently and very annoying.

  53. Yiu Val-avatar

    Yiu Val

    2020-10-19T06:40:42.522Z

    In general, this app is quite convenient. However, there is one big flaw i.e. login section. Due to multiple login failed attempts, I tried to reset the password. The system says the email is sent to my registered email to confirm my change of password. Here's the problem, the inbox of my registered email is full;I can no longer receive emails,so I can't reset my password. I've discussed with the CS about this case. She says that I can't change my email address. Now, I cannot even use this app.

  54. Wise Man-avatar

    Wise Man

    2020-06-09T13:03:45.834Z

    Save time, this is an easy and efficient app!

  55. Hung Tse-avatar

    Hung Tse

    2020-06-18T14:56:00.753Z

    A good app, very easy to use.

  56. Peter Rawle-avatar

    Peter Rawle

    2020-06-25T09:45:17.178Z

    NFC interface with card is useful

  57. chenmin tan-avatar

    chenmin tan

    2020-07-17T11:28:45.501Z

    Force you to update a new version when ever they have one. Very annoying

  58. William Lo-avatar

    William Lo

    2020-07-27T06:41:59.896Z

    I cannot top up my octopus with samsung pay after the recent update 😒 pls fix asap!!!

  59. Luke Schapel-avatar

    Luke Schapel

    2020-08-22T01:49:50.332Z

    What a piece of garbage. Reset my Samsung S4 running Android 4.4.2 because of other issues. App now refuses to run, telling me to upgrade to Android 4.4!!!!! Pathetic!!! No-one???? Just ignore this??? This is serious!

  60. Iklimah arcas-avatar

    Iklimah arcas

    2020-07-25T17:19:56.903Z

    they say can get $300 cash back after aktivasi at the new phone but i never gaet it.. thank you

  61. peter ng-avatar

    peter ng

    2020-08-28T07:50:47.370Z

    Why not available in HMS as well

  62. Bette Culaway Casupanan-avatar

    Bette Culaway Casupanan

    2020-06-07T00:33:17.587Z

    It is great convenience! Quite safe.

  63. Guy-avatar

    Guy

    2019-01-22T08:16:08.678Z

    I have used the app a lot, especially to add money to my children's Octopus cards (so very useful). However the updated app has just deducted HK$200 from my account without adding it to the octopus card. This should NEVER be able to happen and is a major flaw in the app. You MUST fix this asap. Further edit: About 3 hours after the app had deducted the HK$200 from the app's balance, it refunded it. Still, this original deduction should not be able to happen with an e-wallet.

  64. Avi-avatar

    Avi

    2020-08-19T17:49:31.663Z

    App needed me to upgrade my mastercard from lite to plus but it said "input was invalid" even after putting all required information. How can I solve this issue?

  65. Cynthia Wong-avatar

    Cynthia Wong

    2020-06-10T12:21:03.831Z

    easy to use, convenient

  66. B Wasear-avatar

    B Wasear

    2019-09-25T06:09:37.872Z

    Back to their stupid app notices. There is an update notice that seems to indicate the app needs an upgrade. But, when you click it indicates the app is already up to date. Also there is another request to upgrade O! epay account, where you are asked to supply a copy of your ID or passport! No way they should be trusted with this type of information. Dangerous! Avoid.

  67. Ephrem Yuan-avatar

    Ephrem Yuan

    2020-01-17T06:18:51.492Z

    If you input anything wrong when you register, you're going to be doomed. The customer service is utterly useless, solutions are nothing but the equivalent of "oh just restart your machine" or "try logging in again tomorrow". This app has a deeply flawed two factor authentication, there is no parsing for the email address, and without confirmation there is simply no way to retrieve nor change your account information. Taking two more steps to 7-11 seems 300x better than using this app

  68. sylvia luk-avatar

    sylvia luk

    2019-09-22T12:37:43.740Z

    I have been using this app to pay my phone bill. This was good. But this month I topped up the card for the phone bill, but it failed to make any payment. It was confusing there are so msny other payment modes in the app but the Octopus was not responding. I tried the O!ePay but no response. Tried login again no avail. Its bad if the payment channels in the app is updated or changed.. no indication nor any ways that user csn get help. Very confusing and bad. My money is stuck inside now.

  69. A Google user-avatar

    A Google user

    2019-01-03T02:01:18.416Z

    Whenever user tries to initiate the apps, it always has a new version and stop them from using the apps unless they have downloaded the latest version! User just wants to do a simple transaction enquiry. But the download wastes a lot of time & data usage where the existing version is already aptly capable! Why can't you let users do the simple enquiry & have the downloading later?

  70. Vector dev-avatar

    Vector dev

    2020-07-04T16:38:40.609Z

    Cannot add value to OePay from octopus card

  71. Shin Ji Neul-avatar

    Shin Ji Neul

    2020-06-30T14:25:57.252Z

    Super like Easy very convenient

  72. Pure Coo-avatar

    Pure Coo

    2020-07-13T14:20:52.914Z

    Update is so frequently

  73. cindy chow-avatar

    cindy chow

    2019-03-01T11:32:16.699Z

    The worst apps i have ever used. All the error msgs are unclear or even wrong. Everytime, i cannot use this apps, I will click forget pw and reset again. Then I can use it, but I am 100% sure that my PW is corrcet. Its clearly a bug, which the error msg didnt tell me clear enough and let me know whats wrong. therefore, everytime I want to transfer money in or out, I need to reset my PW. Such a stupid apps.

  74. Ming L-avatar

    Ming L

    2018-10-10T12:49:36.500Z

    The updated app now is much better than it was and a lot more functional! With an NFC android phone you can easily check your octopus card transactions and balance, top up or can withdraw money from your octopus mobile account which is separate from your cards, but easily manageable from the app. layout and UI can be better though...used to hate this app and deleted it, but I had money unused in the account so I thought I will redownload to withdraw it and done with it, but now it looks like it can be an app to keep.

  75. Joey L-avatar

    Joey L

    2019-04-29T03:05:33.457Z

    That's a lot of function inthe app but it's too rubbish. Connection is ALWAYS slow and wait. Some features doesn't work. NFC is not sensitive. Always need to sign in. Even send psw code for registration ofthe phone no. is so slow. As a whole, ALL the features in the app is slow and need to wait, wait and still waiting....How come such a big HK company is so outdated in technology. Finally, there is no help section to tell u how to work on that but the design of the interface is not understandable

  76. Lok Yan Wong-avatar

    Lok Yan Wong

    2019-09-19T04:45:10.785Z

    This app is weak. I tried to setup eDDA with O!epay so I can transfer money out to banks. The setup was automatically rejected by two separate banks twice, and there is no information on how to troubleshoot this problem anywhere. The Paypal transfer option is also disabled. After transferring money in from my bank accounts, the money is now stuck in the O! Epay account with no means to transfer back out to a bank. FAIL!

  77. ricky chiu-avatar

    ricky chiu

    2019-07-08T20:36:57.194Z

    updated: besides that system error due to maintaince, this app is pretty handy and is easy to use for transferring fund betwwen friends and shops. enjoy june 27: poor experience. after installation, i keep have an error message of "Octopus no longer support this version. Please update your Octopus App." I have already checked play store in google, and no updated version is available. This app is an deadend.

  78. Edward Li-avatar

    Edward Li

    2018-10-07T11:00:21.897Z

    Cannot get into the apps - Login OePay account success, received SMS and email for verify login - After Oepay login, message box for "connecting..." show on screen when start the apps - tried mobile network, wifi, wifi tethering from iPhone, all have same issue Update in 2018/10/07 issue remaining up to this writing, does Octopus give up the service and maintenance already?

  79. Kenneth Kwan-avatar

    Kenneth Kwan

    2019-02-17T12:27:22.643Z

    Unable to pay with Octopus SIM until the app can return tbe status of the Octopus SIM (from my observation), or even worse, I have to restart the device for retrieving the status again. Please do debugging as soon as you can or else release something like Smart Octopus for most of the Android devices which are with NFC and specific chipset.

  80. Matthew Lui-avatar

    Matthew Lui

    2019-01-27T08:13:04.939Z

    The login process is as tedious as hell, how are you supposed me to open an account to use your services, just let me use my old email and cancel the old account. Also my phone number, now this can clearly show how a company with one job can mess up a system and sell ads about it like it is the perfect system. 八達通,陪你與香港增值。Well, I can't see the benefits at all when I have to waste my break time just to set up this app for information you can find in any MTR station.

  81. Piotr Balwierz-avatar

    Piotr Balwierz

    2019-09-09T08:34:23.922Z

    To top up or to use any function of this app you need to register. And for strange reasons you need a HK mobile phone number. (tried my UK number but it does not fit in 8 digits). I am preparing for my first arrival to HK, but this app is useless. Do you guys know phone calls and SMS are obsolete 20th century technology? It is all messengers, snapchats, whatsapps and hangouts these days people communicate. Why would I need to purchase a Sim card in any new country I am briefly visising???

  82. Kristoffilo-avatar

    Kristoffilo

    2019-12-17T20:58:52.559Z

    I tried to used the p2p function in the FPS section, not only was it totally confusion , at the end it didn't even gives me the option to send to the FPS registered account, instead it becomes a p2p invited , to an account that was not in use by the receiver, not only did I not get the money I urgently need to send, after reading pages of faq, there's not even a way to unsent or cancelled , and the money is now lost in some account n cannot even reverse out or get some immediate help.

  83. Prince Fan-avatar

    Prince Fan

    2019-08-30T14:00:35.657Z

    Normal features work fine, but the reason I downloaded this app was to use the mastercard feature, but for some reason the app declines payments for many online shops such as Origin or even the Play Store. The only time I was able to complete a transaction was paying for Spotify premium. Also, the app removed the function to top up a PayPal account, which is really disappointing, as this was another reason I downloaded the app. I hope Octopus will resolve these issues.

  84. Eric Chan-avatar

    Eric Chan

    2018-12-23T08:48:08.234Z

    Unable to sign up: after inputting mobile no, email, name and desired pasword, it sends a code through SMS and the app flickers and there's now no place for me to input the code, and the button turned into "Request a new code". Clicking the button it says "information does not match our records".

  85. Sam Leung-avatar

    Sam Leung

    2019-06-26T16:22:38.493Z

    Setting up eDDS was a bit confusing, as the instructions did not indicate clearly that you're supposed to transfer to a "bank" called Octopus. But once that's out of the way and things have been setup, it was really easy to use. I love the fact that you can transfer money directly to the octopus card from the phone.

  86. Jiun Lim-avatar

    Jiun Lim

    2018-10-09T00:52:22.486Z

    The password reset process is stupidity to the max. I had to check my sms for the verification code and once I leave the app to check the code. The app goes back to the very first startup screen. Obviously did not test it properly.

  87. Kwok Denise-avatar

    Kwok Denise

    2020-06-14T06:12:07.555Z

    easy pay makes life easier!

  88. Ivan Tam-avatar

    Ivan Tam

    2020-07-20T12:27:18.552Z

    Can't receive the forget password email

  89. A Google user-avatar

    A Google user

    2018-12-05T04:44:41.563Z

    Not enough explanations... Just installed the app but can't find how to register my octopus card. The app tells me i need to do this but doesn't tell me how or provide a link nor does the info sign tell me...it just says i have no cards registered. Secondly, process of inputting hk id needs improving. It starts by highlighting the area for inputting the numeric part of the id but doesn't highlight the letter part nor the section for the bracketted number. There is no explanation either. Took me a wasted minute or two to work out i had to complete the whole id by moving the cursor backwards and then forwards. Annoying asi cant use the app as dont know how to register my card!!!!

  90. 1782531287 1782531287-avatar

    1782531287 1782531287

    2019-09-26T07:55:23.498Z

    After I had updated the App some weeks ago, the App rejected me, and stated that my phone wasn't trusted (I forgot the exact terms that appeared in the App) and I cannot use it. It was my luck that I had my phone backed up so I could downgrade the App. However, today the App warned that I must update the App. Now I cannot use this App.

  91. Fernandes Albino-avatar

    Fernandes Albino

    2020-03-02T01:22:54.816Z

    1-Mar-2020 Crefit card reduced to $3000. APP problems. 08-July-2019 Noticed a FLAW in APP. If you use FPS to transfer P2P, the money is not transferred to the default bank using mobile no. but but directed to the OePay account. Hence to FPS transfer to default bank, you need to select Bank, Account no. and enter details of the account holder to do bank transfer. This is cumbersome & time consuming since using mobile no. for FPS transfer does not need to enter such details using other e-wallets.

  92. meagan dietz-avatar

    meagan dietz

    2019-02-01T13:03:47.864Z

    If you hoped to use this app as you would an Octopus card, think again! It's possible to transfer money in but when you try to transfer into your Octopus account, forget about it. Oh and customer service to help refund your money or help fix it? Yeah, forget about it.

  93. Anthea Lee-avatar

    Anthea Lee

    2020-09-16T09:03:01.588Z

    If i change phone number, how am i going to keep the same account? Only allow to change email address

  94. Marc Lee-avatar

    Marc Lee

    2019-12-22T05:33:51.708Z

    glad to know the octopus stored limit is now increased to hkd3000. next step should be making the max auto value addition be upped to hkd1000. android phone has its unique advantage, for allowing checking the octopus payment record using the phone. i once got on a mini bus, forgotten whether i had paid after i had sat for a while. i took out my phone to check and felt certain.

  95. Rajib Hussain-avatar

    Rajib Hussain

    2020-03-28T02:12:07.926Z

    I used the app to make some transactions last month and it worked perfectly fine. Now I am getting a SafetyNet Not Connected 3003 error whenever I try to top up my balance. I've read that this can occur when a phone is rooted but I have made no alterations to my phone in the past month.

  96. Fung Anson-avatar

    Fung Anson

    2019-07-24T03:27:37.480Z

    This app is useless! Before I download it, I hope to use Octopus by the NFC or my Samsung mobile, not it turns out that I can't do it. I can only read the data in my Ocyopus and the banance, which can also be done in the MTR stations. The app is very bad and I recommend all of you not to download it!

  97. Lorraine-avatar

    Lorraine

    2020-07-30T15:30:15.611Z

    i can't register my card

  98. Tanmay Jain-avatar

    Tanmay Jain

    2019-07-15T16:32:59.903Z

    This app is very useful. Faster payments and value addition. UI is not that hard, it just takes a little bit time to understand. I am an android user so my card was registered very quickly through NFC. Overall its a great app👍

  99. Wing Lau-avatar

    Wing Lau

    2019-01-26T02:57:01.108Z

    I registered using email, with the latest update, no option for logging in using email. Am I supposed to register again using mobile? No prompt given. Seems no non Hong Kong number allowed. This new update is totally made up rrom a vacuum with no consideration for existing users. 閉門造車!

  100. kck li-avatar

    kck li

    2019-11-14T09:20:17.400Z

    最近 update 之後 就用不到NFC 為其他八達通卡增值 手機是 android 9/ pixel 3 Just received very disappointing feedback from octopus customer service. They refused to accept the fact that their recent updating cause some mobile phone unable to use NFC. Rather, they warn me that the app could only be installed on limited number of mobile, such as Samsung. Updated nov 2019, the NFC function become workable again after updated to android 10.

  101. Zj Timoteo-avatar

    Zj Timoteo

    2019-10-02T01:19:37.149Z

    I have some issues regarding with the ECard its always or like most of the time when i tap my phone it wont work and even adding value to it.. It tooks time cannot detect or something is wrong i hope you can fix this issue but all in all its a great app very usefull 😊😊😊

  102. Me-avatar

    Me

    2019-06-26T22:52:21.522Z

    The application notify me it is no longer accessible and ask me to update the app, but it doesn't allow me to update. I cant use the app. If there is time for updating customers' information, please notify the customers rather than saying the app is no longer useful.

  103. s-avatar

    s

    2020-09-02T11:40:06.299Z

    Do so many promotion.

  104. Chris Chiu-avatar

    Chris Chiu

    2020-05-30T15:40:04.963Z

    Horrible annoying and loud beep sound when tap card, almost damaged my hearings Should not be turned on by default.

  105. singh balvir-avatar

    singh balvir

    2019-07-16T03:11:51.698Z

    Fantastic app, you can easily manage your octopus or check transaction record. Now you can even collect your subsidy amount in a month by your phone app, it's really great app, I suggest if you are in Hong Kong and using octopus card then you must have this app

  106. Louis Lam-avatar

    Louis Lam

    2019-07-06T07:58:17.693Z

    The design is a failure! It is difficult to understand and use each function when I have no difficulty in comprehending English and popular icons. Misleading balance updates due to data transfer delay in minutes is totally unacceptable!

  107. Lau John-avatar

    Lau John

    2020-05-02T04:00:02.115Z

    It's a bit slower than some other mobile payment app, and the rebate is much less appealing and slow

  108. Danny S.K. Kwan-avatar

    Danny S.K. Kwan

    2019-06-26T22:02:55.862Z

    No update but discontinued the app. I've been using the app for years but now suddenly it keeps asking me to update even I have the latest, which makes it not workable. Please fix it soon as I cannot collect my transport subsidy for this month.

  109. Yen Liew-avatar

    Yen Liew

    2019-03-20T02:04:28.513Z

    Very unstable... Smart Octopus is really unrealiable. I cant even use it on any minibus since early march 2019; called support, suggested delete backup restore does mot work and nothing i can do. No help is available. The reload of smart octopus is bad too, reload in the morning is guaranteed to fail, no reason given.

  110. Franklin Fung-avatar

    Franklin Fung

    2019-10-14T22:38:58.931Z

    The worst mobile wallet app I have ever seen, just to reset password, such procedure is riculously complex, even the one time password sent to mobe is a phase, rather than six digit, that one need to write down on paper before inputing into the app....poor design due to over compliant to some regulations

  111. Will Ho-avatar

    Will Ho

    2019-03-23T12:07:55.531Z

    Functional App but anything other than Visually refined or much thought to user experience. Octopus should really hire in an effective Design and CX specialists to sort it this out as they make soo much revenue. Spending a small percentage seems to make sense on not only the app but all digital channels.

  112. SunSun Wong-avatar

    SunSun Wong

    2018-12-26T09:20:16.501Z

    The app can no longer be connected suddenly. The new version cannot be downloaded. It shows "installing" forever, even though I cancel and re-download, reboot ...etc many times.

  113. Daniel Boemke-avatar

    Daniel Boemke

    2020-01-18T03:44:02.665Z

    App constantly wants to open the page with remaining value (read the card). Even doing that when app in the Background. Cannot go back to previous page (Main page of app) either. Apart from that: why is there still a physical octopus card necessary?

  114. Rio Wong-avatar

    Rio Wong

    2019-08-16T07:19:07.825Z

    Where is the Mastercard statement in the app? Failed internet payment to local LCSD using O! ePay Mastercard which is simply useless though there's enough deposit inside. Payment error code [PAY-E-9023]. Useless bot Helen's every reply and no further users' query channel offered. Can't quit in the P2P tab to go back to main screen of the app.

  115. Dark Flame Master-avatar

    Dark Flame Master

    2019-11-24T19:27:07.730Z

    I cannon transfer money into my o epay with my octopus after installing the latest update, it worked before the update came in, but after the update, when I trird to tap my octopus at the back of my phone to transfer money into mt o e pay account, it's just simply not responding. Please fix.

  116. Alan Lai-avatar

    Alan Lai

    2019-06-26T16:08:39.552Z

    I was using the app fine with all the intended functions usable but suddenly with the latest version of the app it still said Octopus does not support this version of the app and required updating but there is no updates. And this isn't fixed even with clean uninstall

  117. yan woo-avatar

    yan woo

    2018-10-27T02:50:44.183Z

    Bug in oepay. I tried to transfer out money to octopus card. It said the card is not registered to the app but I have. The oepay indicated the remaining amount after deduction but the transaction summary didn't show the transaction and the money is not credited to my octopus card. $100 gone missing

  118. istudio4hk-avatar

    istudio4hk

    2019-06-26T17:05:43.700Z

    I'm currently using Samsung Galaxy C7 pro under Android 8.0. A message "Octopus no longer support this version. Please update your Octopus App." suddenly appear on my phone. However, there is no update on the App store.

  119. Eric Chan-avatar

    Eric Chan

    2019-06-26T23:32:53.410Z

    Junk update. Force you to update to new version. And exit if you don't. Problem is new version is not available on Play store. So now app is effectively dead.

  120. Graham Nicholson-avatar

    Graham Nicholson

    2019-06-28T03:20:26.380Z

    Useless for visitors, requires Hong Kong mobile for registration, balance or any feature which is different to what website says. Taken a very simple concept and messed it up.

  121. Tai Williams-avatar

    Tai Williams

    2020-03-29T05:33:18.499Z

    I tried to make an account, and accidentally pressed back before completing setup, and now it won't let me sign in, saying this account does not exist, but it won't let me sign up either, saying this mobile number is already in use.

  122. Iain MacDonald-avatar

    Iain MacDonald

    2019-03-01T07:53:53.880Z

    O! ePay can't be used in this device Unable to access Google Service, please try again later. [SAFETYNET_NO_CONNECTION] NFC needed to do anything with octopus card so I can do literally nothing with this app.

  123. Amanda Williams-avatar

    Amanda Williams

    2019-03-19T16:38:49.407Z

    When I topped up my octopus card, the system showed error then my balance was reset to zero when there were no topped up actually happened. Took over 10 mins for the correct balance to show again. It happened many times and really inconvenient.

  124. Ian Parkes-avatar

    Ian Parkes

    2019-01-01T10:43:03.300Z

    Downloaded to retrieve Samsung offer. 19-Dec version installs but first screen says version no longer supported and goes to download the same version over again - but only has Open or uninstall as this is the latest version.

  125. Z-avatar

    Z

    2019-01-09T05:15:36.609Z

    What a useless app. Worst payment app theres is. You can't even change your phone number. you will have to delete your account, wait 3 months, then reopen if you are still interested. No, thank you. Such a waste of time

  126. Lte Sn-avatar

    Lte Sn

    2020-01-18T14:07:57.384Z

    Link to bank account always said no payment made even making it twice and after several time press the Process button. It crashed. It needed to remove the bank account and reentered it to work. Also the performance was slow.

  127. Jonathan Lau-avatar

    Jonathan Lau

    2019-06-28T05:40:45.859Z

    Occasionally clunky, but gets the job done (not sure if NFC sensing issues is due to the app or the phone). Very useful for tracking expenditure and getting back the government subsidy.

  128. And Stb-avatar

    And Stb

    2019-07-09T01:34:03.590Z

    Please change the buzzer sound and volume... Is like an alarm sound and shocking every time the app can't read the card...if used in public areas like Bus or MTR it is very disturbing to other passengers...

  129. Stacey-avatar

    Stacey

    2019-01-22T14:27:57.874Z

    Only tells your balance if you are lucky. Great idea but still needs a lot of work. If you are an Apple user with no NFC capability really pointless.

  130. Theresa Hamto-avatar

    Theresa Hamto

    2020-05-09T07:45:56.441Z

    Very convenient and easy to download, thank you, !

  131. NOKIA user-avatar

    NOKIA user

    2019-05-15T02:43:07.618Z

    Expect to have a better grouping of items under the hamburger menu. I'm not quite understand what the purpose of Registered Octopus is as I seem to use the octopus functions within the app without registering my card.

  132. Taylor Arizona-avatar

    Taylor Arizona

    2019-08-13T11:20:58.709Z

    Can't pay with the mastercard function! Whenever I try to get the detail of the card, it says its unable to load content! Please fix it ASAP!

  133. Steven Braithwaite-avatar

    Steven Braithwaite

    2019-01-04T06:15:05.322Z

    What happened to my saved card details? I don't have a Hong Kong phone number any longer, I just use data messaging services and Skype therefore I cannot create a new account. Terrible update !

  134. Lee Yip-avatar

    Lee Yip

    2020-04-12T06:14:54.103Z

    Works do great! I always thought that should allow customers to top up using mobile devices and at last you have introduced this. The London Underground's Oystercsrd was the best buy your Octopus card has beaten it!

  135. John Bower-avatar

    John Bower

    2019-04-06T02:28:40.834Z

    bit clunky but useful for keeping a reserve, and topping up kids octopus when they forget. can't use as an in phone octopus though, and can't add value from hsbc so it's really only yet another wallet

  136. Jeff Ma-avatar

    Jeff Ma

    2018-11-07T02:20:16.703Z

    Please fix... Android pie octo sim doesn't work a lot of times... I cannot even get into my residence because it cannot be detected most of the times.

  137. Eric Ho-avatar

    Eric Ho

    2020-05-27T09:15:38.710Z

    Versatile at its function

  138. A Google user-avatar

    A Google user

    2019-03-25T01:29:20.530Z

    Easy and convenient, but unfortunately the app is not stable! if it could work in combination with a smart watch then would be more convenient! Using Note9.

  139. Mike Cheung-avatar

    Mike Cheung

    2019-10-23T14:58:53.859Z

    Difficult to use. One time password is troublesome. Don't understand why character is needed.

  140. Alan Li-avatar

    Alan Li

    2019-02-01T10:38:47.160Z

    Two worst apps out of the Hong Kong companies. One of course is Octopus's, another is KMB's. Their apps are literally needed for updates every other day. I hope they could open up their mind and understand that, when updating is the only option before use of the app makes such a hassle. It is a waste of time.

  141. Michael Calloo-avatar

    Michael Calloo

    2020-02-07T17:26:48.157Z

    O epay mastercard is useless! I have been trying for 2 days now to make an online payment, and everytime transaction is declined after entering the one time online password that o epay requires for the transaction. What is the use of this prepaid card is you can do anything with it????

  142. Alpha Ho-avatar

    Alpha Ho

    2019-05-29T23:47:51.721Z

    when I transform my money from my phone to the octopus, the value is took out but it isnt show up in my octopus card, it will show after quite a long period of time . If I have emergency situation, it will bring a lot of troubles

  143. Chester Lo-avatar

    Chester Lo

    2020-04-24T04:06:36.765Z

    I applied for easier top up and the app stays application in progress forever. Also when you apply for advanced membership the confirmation email is never sent. Never met another financial company with apps like this, it's 2020, grow up!

  144. Jeffrey Tang-avatar

    Jeffrey Tang

    2019-09-12T01:11:04.730Z

    Used this app long ago for keep checking my cards transaction and balance. But recently it failed to read my card via NFC. Please fix.

  145. William John Dinanoy-avatar

    William John Dinanoy

    2019-04-16T03:56:40.568Z

    Easy to use app, saves time to go to stations. Very user-friendly interface and informative. Thank you Octopus

  146. Derek Yik Shun Tsang-avatar

    Derek Yik Shun Tsang

    2019-06-26T16:40:26.374Z

    There is a pop-up message keep saying this version of octopus is not supported. I have reinstalled the app but the problem persists.

  147. Kate N-avatar

    Kate N

    2020-03-13T09:11:40.281Z

    One suggestion - it would be nice to export the transactions to some kind of text file, or at least just copy the text.

  148. Leilani Rose-avatar

    Leilani Rose

    2020-06-25T16:09:06.315Z

    What happen im trying to transfer in from octopus to o epay but cannot,before its just easy but today am having problen for transferring

  149. Helen Lim-avatar

    Helen Lim

    2019-02-16T02:31:34.199Z

    Trash! I follow instruction to register, no email for verification. Cannot view spending transaction history at all!

  150. Sreya V Shandilya-avatar

    Sreya V Shandilya

    2019-03-19T00:38:47.800Z

    i am so glad that i have installed octopus app just for fun but now its efficiency is what i love. Lucid and convenient. Quite user-friendly. You can recharge your octopus anywhere anytime through the app.