NordVPN – fast VPN privacy and security app for UK APK

Version 5.1.3+sideload - com.nordvpn.android
Last updated: Sun, 18 Apr 2021 7:30:20 UTC
nordvpn,android,tools:

NordVPN – fast VPN privacy and security app for UK apk

APP Information

Download Version 5.1.3+sideload (1000834)
Apk Size32.95 MB
App DeveloperNordVPN
Malware CheckTRUSTED
Install on Android6.0 and up
App Packagecom.nordvpn.android.apk
MD5cd556e977caf45677f02906a7d352c24
Rate3.98
Website https://nordvpn.com

Download NordVPN – fast VPN privacy and security app for UK 5.1.3+sideload APK

App Description

NordVPN – fast VPN privacy and security app for UK is nordvpn,android,tools, content rating is Everyone (PEGI-3). This app is rated 3.98 by 118 users who are using this app. To know more about the company/developer, visit NordVPN website who developed it. com.nordvpn.android.apk apps can be downloaded and installed on Android 6.0 and higher Android devices. The Latest Version of 5.1.3+sideload Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 919459+ times on store. You can also download com.nordvpn.android APK and run it with the popular Android Emulators.

Are you concerned about your security online? Don’t be. With NordVPN, one tap is all you need to hide your IP, encrypt your traffic, and enjoy the internet without limits. 

Download NordVPN to enjoy fast, private, and secure internet in an instant. It’s an easy-to-use VPN app for Android, trusted by millions of users worldwide.

🥇 The world’s #1 VPN brand
⭐️ Recommended by CNET

✔ Surf the web truly privately
When you’re connected to a VPN, no one can see what websites you visit or files you download. Not even us – we have a strict no-log policy approved by independent auditors.

✔ Guard your sensitive data
With NordVPN, your online traffic travels through a secure encrypted tunnel. This way, it’s out of reach for cyber bad guys who are eager to snatch your private data. Use a VPN to free yourself from ISP and government tracking as well.

✔ Enjoy high-speed connection with NordLynx
It’s our brand new VPN protocol built on the backbone of WireGuard® to bring you blazing speeds and bulletproof privacy.

✔ Stay secure on Wi-Fi hotspots
A coffee shop serves the best espresso but its Wi-Fi is unsecured? Use NordVPN to secure your internet connection and get stuff done without worrying about your information being leaked.

✔ Shield yourself from cyber threats
NordVPN’s CyberSec feature blocks malicious websites and protects your device from accidentally joining a botnet zombie army.

✔ 690+ UK VPN servers
Thanks to the extensive server network, our VPN in the UK is extremely fast and stable. Tap Quick Connect, and we’ll pick the fastest server for you. Protecting yourself online has never been easier.

✔ Hide your IP address
Connect to VPN and change your location in a blink – it’s almost like traveling on a virtual express train! Our server network covers 59 countries to choose from, so you can create a new online identity wherever you want.

✔ Stay safe at all times
Our special features mean that with a VPN, 360 online protection is guaranteed. You won’t have to worry about being tracked online thanks to the Kill Switch, various Specialty servers, and DNS leak prevention. 

✔ One subscription — six devices
An average user has three active connected devices. So don’t stop at your smartphone – protect your laptop, smart TV, and tablet as well. You can also get a VPN browser extension for Chrome or Firefox or share NordVPN with your family.

✔ Protect everyone
Install a VPN on your Wi-Fi router to turn your home or office into a premium secure hub. Every device connected to the internet will be automatically protected by a VPN.

FEATURES

• Strong encryption for top-grade security
• VPN protocols: OpenVPN, NordLynx based on WireGuard
• Unlimited data for internet freedom
• 5500+ servers worldwide for turbo speeds
• 59 server locations, perfect for frequent travelers
• Protection of 6 devices with a single account
• Double VPN for ultimate privacy
• VPN auto-connect for effortless online protection
• 24/7 customer support by our award-winning team

If you want to go more advanced...

• Split tunneling: select apps you don’t want to run through the encrypted VPN connection
• Custom DNS: set a custom DNS server address
• Switch between TCP and UDP protocols
• Specialty servers optimized for your individual needs

Ready to experience a better internet?

Online security is just a tap away – install the app and start your 7-day free trial. Make sure to keep an eye out for special offers so you don’t miss the deal of a lifetime! All that’s left to do is to wind down, connect to NordVPN, and enjoy safe and private internet access wherever you go.

WireGuard® is a registered trademark of Jason A. Donenfeld.
 

App ChangeLog

  • * Meet Dark Web Monitor – a Sherlocky feature that silently scouts the shady, mysterious underbelly of the internet for data leaks. If it detects exposed credentials associated with your email address – ding! You get an alert. This way, you can immediately change your passwords on breached services to defend your data against cybercriminals. And flipping a switch is all it takes to power the Dark Web Monitor. Elementary.
  • * A few tweaks under and above the hood to smoothen things out.

App Screens

NordVPN – fast VPN privacy and security app for UK App Screen 1NordVPN – fast VPN privacy and security app for UK App Screen 2NordVPN – fast VPN privacy and security app for UK App Screen 3NordVPN – fast VPN privacy and security app for UK App Screen 4NordVPN – fast VPN privacy and security app for UK App Screen 5NordVPN – fast VPN privacy and security app for UK App Screen 6NordVPN – fast VPN privacy and security app for UK App Screen 7NordVPN – fast VPN privacy and security app for UK App Screen 8NordVPN – fast VPN privacy and security app for UK App Screen 9NordVPN – fast VPN privacy and security app for UK App Screen 10

Permissions

requires following permissions on your android device.

android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.FOREGROUND_SERVICE
android.permission.INTERACT_ACROSS_USERS
android.permission.INTERNET
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.REQUEST_INSTALL_PACKAGES
android.permission.WAKE_LOCK
com.android.launcher.permission.INSTALL_SHORTCUT
com.android.vending.BILLING
com.android.vending.CHECK_LICENSE
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.google.android.providers.gsf.permission.READ_GSERVICES
com.nordvpn.android.permission.C2D_MESSAGE
android.hardware.wifi
view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

interact across users
Allows the app to perform actions across different users on the device. Malicious apps may use this to violate the protection between users.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

install shortcuts
Allows an application to add Homescreen shortcuts without user intervention.

In-App billing
In-app Billing on Google Play provides a straightforward, simple interface for sending In-app Billing requests and managing In-app Billing transactions using Google Play.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Al R-avatar

    Al R

    2021-03-22T20:45:11.881Z

    The service needs to be paused for every action online, from a simple web search to sending and receiving emails to downloading an app and on and on. Plus, their customer service just stop answering emails, offers no solutions but to pay for more of their services. I won't be using this app anymore. It's sad that the contract is paid for 3years at the time, we get stuck with it. Now you pretend to care. No ticket number could be found and yet no answers

  2. Pieter Nieuwoudt-avatar

    Pieter Nieuwoudt

    2021-03-23T00:12:55.842Z

    It's the little things. I came over from PIA and now I can't even remember why. The Nord app keeps logging me out weekly or so. Why? Many sites also seem to think that my IP address is suspicious, so the amount of CAPTCHA that I need to complete, even on google searches, is really getting annoying. This was never a problem with PIA, so either Nord servers are considered dodgy, or Google started targeting VPNs after I migrated. Not very happy with the service.

  3. Paul Freedman-avatar

    Paul Freedman

    2021-03-22T22:16:30.747Z

    By design, this type of app should be infallible. Users put their trust in it, so the dodgy updates & unintentional log outs are not forgivable. Should be tested before rolling out. Login page now says "with the latest app update, some of your app configuration may be reset to default" shows a bad attitude to customer security, slapdash programming and a terrible customer journey. Why not backup user settings & restore the most similar after the update? Nope, I have to start over 🤬

  4. Marc Marcus-avatar

    Marc Marcus

    2021-03-19T07:13:32.449Z

    It took me 2 hours this morning to connect the vpn, on my laptop. Still not connected on my phone, despite trying both wifi and mobile data. No changes made in the last 6 months. When contacting support, all they tell me is to switch between protocols. Honestly, just admit you have issues with your service, and don't put this on the customer. Your service is very bad, wasting cusomer's time and nerves as you are unable to provide a decent service. Latest reviews are proof of your bad service.

  5. Gaël Souchaud-avatar

    Gaël Souchaud

    2021-03-23T16:42:58.672Z

    New update from nord vpn. Well done. Now we need to connect via a web browser to be able to use the app. No privacy anymore as they are using cookies to log into the system... If you clear your browser you'll need to log again on nordvpn.... Very good idea. Don't you think your customers want privacy?!

  6. Ilir Fani-avatar

    Ilir Fani

    2021-03-22T14:32:35.913Z

    It was fine! And then an upgrade happened, and it is now not quick and easy but nigh to Impossible to log into the app... Are you trying to destroy your product? It just does not work anymore with the loop from the app to the browser and then back...

  7. Ken Richner-avatar

    Ken Richner

    2021-03-22T01:55:32.113Z

    Pros it does what its supposed to, Cons a lot of issues with websites asking for captchas or blocking access all together! I can't get on my local Craigslist while I have Nord VPN running! And If I have a router setup with Nord it's not easy to pause or disable it nevermind changing servers! Nords response to this ? Change servers till you can get past the captchas? Of course they had a comeback pay for a dedicated IP! Also they ban new Reddit users from posting! Kind of fishy people can't talk

  8. ö Non Monk ö-avatar

    ö Non Monk ö

    2021-03-18T18:12:01.383Z

    Have begun encountering problems. I am frequently logged out of my accounts on Android Smartphone & Tablet, Windows laptop and NordVPN extension for Chrome on Windows Laptop, besides losing points at 8 Ball Pool and encountering error messages within Facebook if I use the APK app. I am unable to use the paid subscription of three years, to its full potential! Customer Service is prompt in their response, but unable to resolve the problems to my satisfaction. Edit: Ticket ID #7862194 as requested

  9. Bennett Pramod-avatar

    Bennett Pramod

    2021-03-22T20:00:53.711Z

    2 years ago i gave it 3 stars even though it took 2 hours to connect to a server (on android). I uninstalled it and decided to reinstall again this year and still they haven't fixed this horrible issue, THE VPN NEVER CONNECTS! Goodbye again

  10. Anthony Terry-avatar

    Anthony Terry

    2021-03-22T12:43:42.116Z

    Sort your connection out! it takes forever to connect, I introduced 5 friends to Nord, now it looks like there going to switch to another Vpn, I don't blame them, if this does not get fixed asap then I will have no option but to try a different Vpn.

  11. Marcelo-avatar

    Marcelo

    2021-03-22T12:24:27.647Z

    There is some apps I can't even use when connected and I can only open it when I turn VPN off. And even sometimes I try to open something like Google it never loads because of this app. As well takes forever to connect to a server and blocks all my services from using mobile data.

  12. Ahmed Mousa-avatar

    Ahmed Mousa

    2021-03-23T02:24:29.682Z

    Used to work OK but for the last couple of weeks or so it's not working on my android phone. Tried uninstalling and reinstalling the app but with no success so far. Please fix this issue or refund customers.

  13. Howard-avatar

    Howard

    2021-03-22T00:22:18.660Z

    Latest version updated yesterday does not work. I am unable to connect to any server. No error message, sound or anything else. My windows version works fine & so does the app on my NV Shield. Not working on my Samsung S9 android 10 ­ Update: issue was caused by BlokADA VPN Always on=True Unset this option, this allowed NordVPN to use/create VPN connection

  14. A Google user-avatar

    A Google user

    2021-03-20T21:46:10.941Z

    No longer havin conection prob., stays active for days which is great. Still disapointed that the apps have verry few stats, now the servers are gone. Just to find a server u have to go to ur windows laptop if u wana know the load or distance. Nord has turned into VPN for dummies, I'm thinkin of getting Express. Give me my STATS!!!

  15. Lama Obaisi-avatar

    Lama Obaisi

    2021-03-19T07:38:35.692Z

    Please let me know how I can cancel the service and refund my money..... I did that earlier and also use edge and chrome browser... but same issue is exit. I already send email to support but still no respond I just installed it.... I can't login it takes long time to login ... it seems I will change the provider

  16. design heavens-avatar

    design heavens

    2021-03-23T15:38:22.741Z

    internet speeds are good when you are able to get on a site but most of the ips nord uses seem to be blocked by most major sites i have to always change the location and the app is so slow to start up not a great fan!

  17. Alex Dawson-avatar

    Alex Dawson

    2021-03-23T10:51:05.467Z

    Constantly begs for a review, so here it is. The "Not Now" button doesn't cut it, if you're going to ask, you need a "Not Ever" option too. Otherwise fine.

  18. pradeepta pramanik-avatar

    pradeepta pramanik

    2021-03-23T17:05:47.431Z

    I would strongly recommend to not to take this VPN service. They are very unprofessional towards their client and support team they are completely useless. Never know how and when the issues will get resolve.

  19. Stephen K-avatar

    Stephen K

    2021-03-20T15:42:06.422Z

    The app does as described, BUT, they make all their money off of customers forgetting that every plan is autorenewal. If you catch it renewing 1 second late they won't reimburse you. BUYER BEWARE they are a little a scammy in this regard

  20. Michael Orth-avatar

    Michael Orth

    2021-03-19T12:07:28.504Z

    Frequently requiring me to re-enter my user name and password on Chromecast with Google TV is annoying. I have complex passwords and it is a pain to have to look them up and re-enter.

  21. Pitchayut Tharncharoen-avatar

    Pitchayut Tharncharoen

    2021-03-23T09:26:54.633Z

    The app asks me to log in every time I launch it. Very annoying. The VPN server located in Bangkok is very slow. Feels like I'm being insulted every time I connect to that server.

  22. Mister Ed-avatar

    Mister Ed

    2021-03-22T09:06:12.620Z

    Easy to use vpn, status bar notifications let you know when you have a secure connection. App allows you to quick connect or perform different types of connections similar to the desktop version. Only thing I would like is for the status bar notification app to have the option to disconnect and then remove itself. Currently to do this you have to open the app and click disconnect.

  23. Groveish-avatar

    Groveish

    2021-03-21T15:48:24.349Z

    It has become impossible to log in on Android for the past two months or so and they don't offer any solution or release a patch about it

  24. Daniel Belfort-avatar

    Daniel Belfort

    2021-03-21T08:26:23.924Z

    app does not work with my tablet. credentials failed on older versions of android.... It used to work but now I have to tether from another android device.

  25. Quý Nguyễn-avatar

    Quý Nguyễn

    2021-03-22T12:07:42.171Z

    After update new version. I logined again. And I received the login success notification but the app still required login and I could not connect to VPN anymore.

  26. Don ManPro-avatar

    Don ManPro

    2021-03-23T09:13:07.793Z

    Used to be better, now logs me out more often and new login system that opens in a web browser outside the app is less convenient.

  27. Khadija Zaman-avatar

    Khadija Zaman

    2021-02-26T19:49:19.261Z

    This app used to work fine. Now its impossible to log in!! I tried everything, uninstalling and then installing. Waiting days to fix the issue. Sometimes the log in page doesn't load, other days you manage to log in, only to be sent back to the page where you have to log in again and that cycle never ends. I want my money back! Extremely disappointed!!

  28. Owen Prickett Treacy-avatar

    Owen Prickett Treacy

    2021-03-12T16:58:18.892Z

    A bit of a hassle to use. It forced me to change my password (your password expires after X days), and I have to log back into the app fairly often. Plus I have frequent issues with the connection and I'll have to restart the VPN. Oh and just now when I had to go log in I had to select add new account, otherwise it would error out trying to log me into my existing one.

  29. Manish Thapa-avatar

    Manish Thapa

    2021-03-17T15:42:41.487Z

    I'm pretty happy with the app. Its secured and reliable. The UI is very smooth. The only thing is, I have connectivity issues sometimes as have to connect multiple times. Specially on mobile data. Team, if you're reading this please fix asap. All over love the app. Thanks 👍🏻

  30. Devin Mueller-avatar

    Devin Mueller

    2021-03-22T09:58:53.373Z

    Works great to get around regional locks and site restrictions on wifi. Not to men mention, it's super nice knowing I'm safer on public wifi.

  31. Gideon De Klerk-avatar

    Gideon De Klerk

    2021-03-13T06:32:47.743Z

    App is very slow and when I chat to support they say I need to install other apps to try and get the connection to work. That is not how it should be. One should just download the app and connect. But when using NordVPN it just does not connect. Its more down that it is up. I asked for a refund and they just say I need to use other apps to make it work. Very disappointed. When I use ExpressVPN and ProtonVPN , IT JUST WORKS! Do not use this App!

  32. Evan Collier-avatar

    Evan Collier

    2021-03-20T17:27:03.257Z

    I travel a lot and heavily rely on this VPN. I would say it works maybe 35% of the time at best. This is for both the desktop version and mobile version. It's always a mission to get it working that 35% of the time as well. And the worst part is when it just logs you out of your account and you cannot log back in because the nord VPN website is blocked.

  33. Bryan Battles-avatar

    Bryan Battles

    2021-03-10T21:30:24.732Z

    I tried to cancel a charge literally within 3 minutes of it appearing. I purchased a year subscription at the beginning of 2020. Stopped using it months ago. Contacted Nord within minutes of the resubscription charge this morning. No more than 4 minutes. Nord representative told me too bad. "No longer possible to order a refund." Believe that? Explain to me why a company that is based around securing technology doesn't the technological capability of issuing a refund!

  34. Guvanch Dushmedov-avatar

    Guvanch Dushmedov

    2021-03-18T03:57:27.107Z

    A VPN that never connects. I subscribed to a 3-year membership in December 2018, but it didn't work even 3 months. There are thousands of servers, but all of them are fake. You cannot connect to any of them. What's more annoying is that you need another VPN to log into your Nord account. The worst VPN I used.

  35. Kim-avatar

    Kim

    2021-02-23T11:06:38.560Z

    It was a great app, but then somewhere it was decided to change things for the worse. Now, the login is through the browser instead of the app (why should such a change ever be made?) and I often find, that it either does not auto connect, disconnects, or forgets the login - the last one I experience far most often. --- That is really a poor choice from Nords side. I doubt that Nord does not have the capacity to let users login through the app. Is this an attempt to cut corners?

  36. Erykah Owens-Taylor-avatar

    Erykah Owens-Taylor

    2021-03-21T05:53:00.605Z

    i have had this for a few months. what i notice is that my computer once i enable nord, it will work fine. but then sometimes my connection will go out. for nord and my wifi, even tho i check my wifi box and is working perfectly fine. this happens often and it's a nuisance. like, i guess nord eats up that much of my wifi connection?

  37. Michał Szymulański-avatar

    Michał Szymulański

    2021-03-07T18:13:07.314Z

    I've been using this app for over 2 years. Over time the usability got worse as when I close the app, it signs me out and next time I open the app and want to connect to the VPN I have to log in again. Logging in is slow, the app does some redirecting and recently it started using annoying captcha. When I need to use VPN on my phone I want to connect immediately. A separate issue is the VPN itself. Last time I traveled to China in late 2019, the app was not able to establish a connection.

  38. Glenn Norris-avatar

    Glenn Norris

    2021-03-21T05:07:53.829Z

    just signed up, great service so far. They've done exactly what they said they would, which is exactly what I paid them for. 5 STARS

  39. Timm Simpkins-avatar

    Timm Simpkins

    2021-03-16T07:01:31.828Z

    it is fast enough, but isn't very intuitive to use. The mobile app is better than the tv app, but i shouldn't have to go searching for a secondary place to select a specific area within a country to connect to. If i see a place to connect to a US server, i should also see where I can choose a server in Chicago, or New York in the same place. I shouldn't have to scroll down the page more. On the android tv app, if there is a place to find that option at all, I have still not found it.

  40. ROTARTA, Renz-avatar

    ROTARTA, Renz

    2021-03-05T15:15:33.103Z

    I thought this is the best VPN out there based on the reviews. But I was really really really wrong!!! It sucks!!!! Both in PC and Android!!! I don't know what's happening but the quick connect in both PC and Android is horrible!!! It can't connect!!! I have to disconnect, connect, disconnect, and connect again to make it work!!! I try waiting for 2 mins to connect but to no avail!!!! Also, after a while it suddenly disconnects even though you have an internet!!! Really regret buying this!

  41. D G-avatar

    D G

    2021-03-17T23:15:35.808Z

    I stated a play store trial for this, I had an email from Nord stating my subscription had been extended for 2 months, and stating I did not have an auto renew subscription. They charged me anyway again via Play and seem to think it's OK to do that. Shady practice is not a good angle from a company that is pushing a "security" platform.

  42. Michael Apple-avatar

    Michael Apple

    2021-03-19T00:43:29.545Z

    If I put my location as Dallas, my ip is in Georgia. If its in LA, my ip is in D.C. now none of my services or apps that I use think I have any internet connection and won't allow me to use them. Turn off the VPN and it runs as smooth as ever.

  43. Anonymous User-avatar

    Anonymous User

    2021-03-22T23:10:40.787Z

    If you cancel the subscription in google play it will not allow you to use the 7 day free trial even though google play says that it will end the trial in 7 days

  44. Matthew Gale-avatar

    Matthew Gale

    2021-03-11T23:42:03.381Z

    Awful customer service. I cancelled my membership after one month and the cancellation process must have asked me about 3 times if I was sure I wanted to cancel. Then they send you an email to ask again, for the 4th time, if you are sure you want to cancel, and if you don't respond to the email your membership stays active. They continued to bill me, when I told them I cancelled they just said "sorry, nothing we can do" Absolutely Insane there are so many confirmations to cancel

  45. Bandit-avatar

    Bandit

    2021-03-18T09:43:31.807Z

    Ok, getting forced to get the update that makes the app useless. that's new. oh well, elaboration: the app is perfect on pc, but I can't log in by any means on phone, I switched and tried with three different default browsers, but the previous versions worked just fine. (I'm unable to use nord on my phone for a month or so now and I'm just forced to use an ad-based vpn) update: ... used another vpn to login

  46. J. James-avatar

    J. James

    2021-03-17T23:35:42.816Z

    Got that yearly subscription! Awesome deal when you pay for the year and from what jm hearing about it ... I've had a VPN once or twice before and I didn't understand how it fully worked which seems like most of the comments that are negative! BTW I paid with BTC hahaaa (*❛‿❛)☞ * Since the full year was via Bitcoin!! what do i do about another payment if one is needed at the end of the year lol . all the reviews outside of this tiny hater club you guys straight up 💯😶‍🌫️ NINJAS!✌️💨

  47. Greg Slate-avatar

    Greg Slate

    2021-03-13T11:09:52.740Z

    The last update has tanked everything. Nothing works on any android device now. Desipte the one and only response/suggestion from customer service not working and no further answers/fixes (going on 5 days), even with descriptions and screenshots. Ticket (ID #7634475) as requested. Had to roll back to an old version on my latop. No android devices work with the required website login. I replied 12 Feb @ 0827 my time. There was no follow up after that. Suggestions didn't. Thus the review I left.

  48. kil_2k-avatar

    kil_2k

    2021-02-25T02:28:29.647Z

    The service used to be great, until they changed the way you login on the Android app, and the Windows app. Why in the name of Christ was it changed to redirect you from the app to a webpage to login?!?! It defeats the purpose of the apps, takes infinitely longer to log in, and makes it impossible to connect over WiFi if the nordvpn website is blocked! Absolute shambles. Why hasn't this been reverted already?!

  49. Dani Salt-avatar

    Dani Salt

    2021-03-15T20:13:32.896Z

    Never remembers my account to use quick connect via notification bar. Then when you can eventually get logged in after waiting what feels like a decade you simply get a account info screen but are still unable to use your VPN. Waste of money and waste of time. I have spent hours trying to get it to work and never does.

  50. Tom Krysiak-avatar

    Tom Krysiak

    2021-03-22T22:10:32.200Z

    Great for a coupla years. App updated a couple hours ago and it disappeared and cannot access it now.

  51. raptor qwio-avatar

    raptor qwio

    2021-03-17T21:30:04.622Z

    Nord was great till a fee months ago, now its really gone down hill, some features are no longer avaliable such as all the specalty servers except for P2P which is not optamized for P2P because it always connects to a server in another continet, cant be signed in on multiple devices at the same time, very vulnerable to attack now with browser based sign in and i have talked to support answer everytime is "we've been having trouble with that lately and dont know why please wait for next update"

  52. Michael Carlin-avatar

    Michael Carlin

    2021-03-14T17:42:05.462Z

    Was okay until one day it would not recognize one tablet and then another day would not recognize the tablet I do my freelance writing on. It now only works on my phone and now my writing has come to a stand still and rendered my tablet useless. I can't get support. It keeps wanting me to change my password. And I am sick of it. And I paid 300for this protection and it's useless. I hate hate hate the aggravation it's caused and the loss of my time and loss of income.

  53. Ben D-avatar

    Ben D

    2021-02-25T12:17:01.339Z

    Update as of 25/02/2021. Login is STILL broken. It will not log into my account after several attempts and i have tried on multiple devices. Your website also won't even load up so I'm unable to even fix my account with you. It appears multiple people are having this problem so it's clearly an ongoing issue with your login service. Please arrange for this to be fixed it's very frustrating that I cannot use a service I have paid for because your login system is faulty.

  54. chris Miles-avatar

    chris Miles

    2021-03-05T08:10:53.520Z

    Does not work at all on my android tablet. The people working on the help chat were completely lost and confused, no help at all! They suggested I should take a course on computers, I think they got it backwards. There is no phone help, which means if you are disabled with respect to hands or arms ( as I am) you somehow need to type long, detailed answers and questions, which cause me a great deal of pain. The same contact by phone would take 1/10th the time and be much more helpfull!!!

  55. Hope Wilson-avatar

    Hope Wilson

    2021-03-19T18:09:44.951Z

    Love nordvpn. Such a positive experience, I paid for a year and I continue to receive amazing protection and the VPN works wonderfully. I will definitely get another year subscription after my year expires.

  56. Amy Crowe-avatar

    Amy Crowe

    2021-03-04T01:35:29.884Z

    It doesn't connect automatically even thought it is set up to do so. Also, apps will not open when it is connected. Plus, we thought it was suppose to keep our credit card info and sites we visited safe and kept from others. This doesn't seem to be the case. I wonder what we are being protected from. Not sure we'll renew when it comes up for renewal.

  57. Jay Beland-avatar

    Jay Beland

    2021-03-06T21:39:19.952Z

    Worthless app won't let me delete my previous review, so I will try this method. Got a new replacement phone and tried to install app. Same phone as the first one, but this time disabling cyber security didn't work. Won't connect to a server at all. Should have checked out all of the negative reviews before I paid for this app. Note: this phone is an android 9 phone. I do have an android 10 phone that it does work on, so its not a total waste.

  58. Jumper CN-avatar

    Jumper CN

    2021-02-27T17:39:01.324Z

    Recently servers aren't working on all my devices. After the update was launched, I haven't been able to connect to any servers. There's times when it allows to connect but its very rare for that to happen now days. I'm basically paying for a service that isn't doing what it supposed to be doing. Keep in mind that switching protocol doesn't work either.

  59. ukr Itsjustme-avatar

    ukr Itsjustme

    2021-03-15T03:38:55.659Z

    I encountered several annoying issues with NordVPN both on iOS and Windows. NordVPN: 1. Did not start (Windows); 2. Caused key chain problems (No other app did that, NordVPN did it twice); 3. Performed slow (5 and 3 Mbps for download and upload, respectively). The problems were (partially) solved by following the advise of NordVPN's live chat. 4. Stopped running in the guest accounts on Macbook. Hoping to avoid such flaws, I'll surely give another app a try once my plan expires.

  60. Clay Marentis-avatar

    Clay Marentis

    2021-02-28T10:21:08.798Z

    I paid for an app I can't use at all. They basically stole my money and are holding a middle finger to my face. It's really not that difficult to back track that awful update. If a major portion of your customer base can't even use the functionality of the thing your selling, you should probably take that seriously and not redirect them to customer service like it will actually fix something. That and I shouldn't have to change my default browser for it to work.

  61. Michael Griffith-avatar

    Michael Griffith

    2021-03-08T15:45:57.999Z

    Nord, as a VPN, is great. The price is great. I love how flexible the service can be. HOWEVER, Nord recently changed its log in protocol from local (the app on your device accepts your username and password) to having you go to the Nord website itself. This would be a super minor annoyance, unless you live in a country that blocks VPNs. To log into Nord on my phone or tablet, I now need use ANOTHER VPN to log into Nord. Come on, you can do better.

  62. Phil Summers-avatar

    Phil Summers

    2021-02-25T19:42:02.508Z

    Terrible update leaving me unable to login. Used to work fine on my android TV box. New update takes you from the app page to a web browser login page. Once successfully logged in it says close the web page and go back to the app. However, the app still just sits there waiting for you to login so you are caught up in a continuous cycle trying to login????

  63. Chee Keong Siew-avatar

    Chee Keong Siew

    2021-03-04T07:15:48.690Z

    STUPID APP that will auto log out from time to time. when log in, will divert to a web page to log in, then it will stuck there forever. Closed everything, go back to the App, it will require to log in again and again and again and again, this cycle will continue forever. I just did for more than 10 times. Restart the phone, trying to log in again, still the same. You pay for a service that you cannot use. what is the point. STUPID APP. Think twice if any of you wish to subscribe for this service.

  64. S G-avatar

    S G

    2021-03-21T17:55:06.631Z

    Very user unfriendly. Constant logout with persistent cache issues that clearing and different browser doesn't resolve. Takes a long long time to connect. Doesn't have a favourite location, very bad design. Also almost never works on PC! I wish i could get my money back!!!!

  65. Rob R-avatar

    Rob R

    2021-03-02T02:32:10.890Z

    Nordvpn is trash. I will not be renewing my subscription. Switching protocols does not work to reconnect. Update broke some features. I can't pause and then reconnect after. I also can't refresh to another connection if the current one is slow. I have to force stop the app in order to do anything. It also tells me connection failed. I didn't have any issues before the update. It will only turn back on if I force stop the app and open it again.

  66. Chris Sos-avatar

    Chris Sos

    2021-03-21T02:04:45.488Z

    Recently the app just dies and has a spinner. Even thought the connection shows as active, it doesn't work. Opening the app it's just frozen. Only way is to force stop it, clear the cache and restart. Incredibly frustrating if you're relying on it for security.

  67. arjuna pandava-avatar

    arjuna pandava

    2021-03-11T14:47:38.680Z

    Keeps crashing. One successful connection that was up for max 3 seconds. Any interaction with the in-app map crasges the app too. No enlarging, moving around and even touching the map allowed. Instant crash. Edit: All the protocols tested. No real difference. Cache cleaned, app reinstalled. Nothing doing :/

  68. Dr Nelly Buckman-avatar

    Dr Nelly Buckman

    2021-03-23T00:27:12.577Z

    I have a problem using VPN l am caught in a loop, l can't access email, YouTube and so on the phone is now effectively unless. It's an Oppo Android

  69. Sir King-avatar

    Sir King

    2021-03-16T00:16:15.620Z

    its not the best.... ADDED: In response to NordVPN for more clarity, I switched over from IPVanish because I am stationed in Japan and that VPN (even with obfuscation) was being detected and blocked by services like HBO Max. Nord fixed that problem for my Fire TV. However the over-simplification of the app for both Fire TV and Windows takes away many of the modifying features I had with IPVanish. Simple is good however, for more advanced users, it is frustrating. I'd say more but out of space.

  70. Thien Co Bui-avatar

    Thien Co Bui

    2021-03-19T08:16:15.798Z

    Stay away from this VPN as they have terrible and dodgy services. After reporting the slow speed and connection issues on all my devices (laptop, android TV box, smarthphones, tablets..) I received a ticket (ID #7746758) on 27 Fed. I have been told to do a lot of things such as changing protocols, custom DNS, doing DNS leak tests and speedtests with screenshot, exporting the NordVPN application activity log and so on, but ending up with nothing to be solved until now. The speed and connectivity is significantly slow and inconsistent. I realised what I was asked to do is unnecessary as I am sure that they must know what's wrong with their app and system. They actually are looking ways to avoid their responsibility and trying to blame their mistakes/faults on the customers. I already proved to them with my clear evidence that there is nothing wrong from my side as I just signed up for another VPN for 1 month trial (ExpressVPN), did the same speedtests on all my devices without changes in the setting and surprisingly found out that the speed and connectivity are very much faster and more consistent than NordVPN. Please try Express VPN, you will see a big difference in their services. In addition, over the past three weeks, I've sent a lot of emails and chatted three times with NordVPN help center, but it's totally helpless. They seem not to listen to/ respect their customers, keep telling a lie and making empty promises. I've checked all the user reviews in Feb/Mar on their app and surprisingly found out that not only me, but most of the others are now experiencing the same issues with NordVPN. Nothing has been properly fixed or improved till now. That's why they are receiving a lot of negative feedback. I have been with NordVPN just about 1 year out of 3 years subscription, but quite disappointed with their horrible services at present. To R.L "Thanks for your reply today. What is the point doing troubleshooting when I proved it's fine from my side with connection to ExpressVPN ??? Please give me a honest answer. I emailed you on 13 Mar and chatted with the supervisor on 16 Mar to ask for a solution on this issue. He promised to reply to me ( the screenshot conversation was emailed to you as a proof) but he didn't . Stop mucking customers around. Just focus on fixing up your app/faults seriously. Don't steal their money as they pay for the services which are unable to use"

  71. Nestyr BRIAN-avatar

    Nestyr BRIAN

    2021-03-07T22:49:31.335Z

    Works well across multiple devices. Particularly good for Netflix. Exceptional price. There is a marginally more user friendly option at 3 times the price. One can have 6 devices operating at one time. There is no app for apple TV. occasionally Netflix detects that VPN is being used on firetv. just clear cache or reboot and hopefully nordvpn finds a different server

  72. Mark Vogt-avatar

    Mark Vogt

    2021-02-25T15:58:55.684Z

    Was pretty good until they started using the 8000 series access points, now everything is in Arabic. Nord kept saying it was my browser until I toldthem it does it with 4 different browsers, then said it was my computer settings until I let them know it does it on 2 different PCs and 2 phones, now they say it's Google. Sounds like they don't want to take responsibility or try to even address the issue, just pass the buck. I will try to get them to resolve one more time before I Cancel!

  73. Jonathan Cristell-avatar

    Jonathan Cristell

    2021-02-25T00:57:10.411Z

    I dont even know what to rate this. So far, I cannot cast to my tv when this is running. Why does a VPN not allow me to cast my device to the TV? I also only got this for one other reason and it didn't pan out in my favor. I dont need to hide my IP address or anything. I wanted to watch a Canadian show, which no longer exists on Netflix. It went from America viewing to Canada only. Now nothing. So not really Nord's fault but now just useless to me. The TV thing really irritates me.

  74. Rob Steinert-avatar

    Rob Steinert

    2021-02-28T09:35:30.351Z

    Nord vpn is ok and the speeds are good. However I've been automatically logged out of my nvidea shield twice, windows 10 once and my android phone probably 4 times. The login procedure is also a bit annoying, it would not bother me at all if Nord kept me logged in at all times. Yes I have contacted support about this issue also. Left PIA because they can't be trusted anymore but I never had to keep logging back in like I do with Nord VPN.

  75. Chipper-avatar

    Chipper

    2021-02-25T00:22:34.162Z

    Used to be excellent. Now it doesn't accept my password on android products. Apple and Windows still appear to be working. Hopefully it gets fixed soon. Still not working.2.14.21 2.15.21 uninstalled and re installed...same issue. Not accepting my password. Another week still can't log in on Android....yes I've contacted Nord... they want me to use firefox 2.24.21 still nothing. What are the other android people doing?? Tried changing udp, tcp, nordlynx.... nothing

  76. hu yongjie-avatar

    hu yongjie

    2021-03-14T09:17:10.406Z

    I am not sure what happens but the connections for all Vietnam vpn servers are slow or not connecting as fast as before... To make things worse, nordvpn team didn't check the reason why and consistently ask me to do level 1 troubleshooting. Come on nordvpn, my backup vpn vyprvpn is giving me a good speed so far... Updates on 08 Mar 21: After going through all the IP leak and DNS leak test across my 3 ISP services, the issue remains consistent (slow download and connectivity speed). I have already reinstalled the application from my Android devices, to mac OS and to windows system. All are giving me the same results. It is quite disappointing when you pay 3 year subscription fee and you get hit on the issue 6 months after you pay for it. Updates on 14 Mar 21:NordVPN support team, I am not sure what you are trying to get me to as I am having 3 different ISP services giving me consistent test results. Observed what your customer has already done from the screen shots. As an IT network engineer myself, the most basic level troubleshooting is not a problem to me at all. Don't tell me that you want me to set up a wireshark to capture information, as this is not helpful when other VPN companies providers do not have issues at all. Just to be clear that the port testing using powershell is working successfully to your nord DNS servers (port 53) and there is no blocking observed. The new observation I have is that minutes after using a particular server, my streaming gets disconnected and the next time when i try to connect it. That server previously was connecting to is no longer available for selection. so why?

  77. Josh Dickinson-avatar

    Josh Dickinson

    2021-03-01T13:26:40.555Z

    Used to be great, but for some reason logs you out every now and then now. Then when trying to relog in it just doesn't work. Let's you go through the amazing captcha process. To then just not go through. So you are stuck with a nice hefty subscription to a service you just can't use.

  78. Rick Zaccaria-avatar

    Rick Zaccaria

    2021-03-22T08:32:32.255Z

    Does not work for any Australian TV or Australian based Email Providers. Worked fine 3 weeks ago but now 3 of us with separate accounts and using sperate internet services don't have access to any of the above. Have spent hours communicating to every Australian VPN and none work even with changed VPN protocols. Save your money and avoid.

  79. Pol M-avatar

    Pol M

    2021-02-27T14:38:56.681Z

    Not very good, used this with fire tv for the purpose of masking ip to watch iplayer etc without TV license, this did not work. For the price of this app then the TV license I won't be renewing my subscription, after it ends. Edit; it's not the availability I'm talking about, it's anonymity, which it is supposed to provide!

  80. Bernhard Gunsing-avatar

    Bernhard Gunsing

    2021-03-08T12:50:58.775Z

    Was about to throw it away,since I needed to connect to UK. But some some where far far away was the button different UK locations hidden, pc version. Make those putting available on the map. Or something. When your connected. But all websites say 404.......... after 15min hunting found it

  81. T-avatar

    T

    2021-03-04T21:25:03.398Z

    Since the approx 1/21/21 update I have been running into an issue when I leave the house and return. The app does not reconnect correctly and basically stops all traffic (through cell or wifi) until I initiate a quick connect by holding the icon, or restart my phone. When I open the app I just get a spinning circle. Never had this issue before that update that I can recall.

  82. TheBoss-avatar

    TheBoss

    2021-03-04T07:36:29.388Z

    As of the date of this post, Nord really is the best VPN available. All critical areas are top notch or very satisfactory. However this new login setup is the brain storm of an idiot. I cant log in. I'm in a loop. Its a cluster F. Who on earth implemented this and why. If you want to authenticate put in a 2FA like Surfshark. Too much thinking can screw things up sometimes. If this isn't fixed im sure many will just leave to surfshark.

  83. Arthur Chan-avatar

    Arthur Chan

    2021-03-04T02:01:54.327Z

    My experience is by far is the worst compared to others: Roughly 2 weeks ago, internet has been periodically cut off, and my phone heated up so much it even forced shut down once. Not until today i checked the battery usage and nord has been using 13 times more than the next app. I disabled it and now internet is back up and it doesnt heat up anymore. I respectfully demend an explaination and a solution. I can provide screenshots and other details. Please contact me.

  84. Feeltheshadow 20-avatar

    Feeltheshadow 20

    2021-03-19T00:36:24.422Z

    It's one of those VPNs that is much faster in the trial period but short after you subscribe it becomes slow. They lure ppl into subscribing, and I'm stupid bc I subscribed for a year. I'm using another VPN that's not as popular and it's much faster. If you want to subscribe do a month only and see how it goes Edit: Tried what you suggested, it's still terrible. I 100% believe that you lower speed after subscription. You all are thiefs I'm never subscribing again

  85. Adam S-avatar

    Adam S

    2021-03-05T20:09:04.994Z

    If you lose your WiFi connection momentarily the NordVPN client has problems. Even though the wifi comes back, your VPN tunnel is dead and won't pass traffic. You have to disconnect and reconnect to get it to pass traffic. Edit: I have Auto-connect configured when this happens, so that's not the fix.

  86. Mikołaj Kocot-avatar

    Mikołaj Kocot

    2021-02-15T09:53:24.641Z

    Used to be a good app, but it's degrading on daily basis. They dropped trusted networks, which makes auto-connect hard to use. You are constantly forced to re-login, which is both annoying and requires you to login before the connection is secure. And on top of that you need to pass CAPTCHA! So you need to go through 2 pages of tiny images, figuring out which contains a bicycle, or a bridge (if images actually open). Ridiculous. Windows app sometimes takes minutes to load and has other bugs. And yes, I contacted with support. Was told, it has to be that way. I had been paying for NordVPN for several years and recommended it to many people, but definitely looking for alternative, when my current subscription ends.

  87. Subbu Ganesh-avatar

    Subbu Ganesh

    2021-03-08T17:18:24.461Z

    Bugs Bugs irritation making bugs. 🤬🤬🤬 Whenever I try to buy the premium it will be lagging or the browser may crash bcoz of this I have lost my money & timings. But when I downloaded this app first it was working nice and fine but after the update bugs are filled. Why u can't make in app premium payment methods. I have tried a lots of browsers like Opera , Chrome , Firefox , System Browser , MS Edge. Nothing worked , So I request to make in-app purchasing premium membership. 👑

  88. Pete-avatar

    Pete

    2021-03-03T21:27:17.570Z

    STAY WELL AWAY!!! Have my money, thieves. I have had nothing but problems since installing it, have paid for 2 years service, it keeps disconnecting, total trash and they refuse to refund my £78 as its past 30 days. I Do not have the time or inclination to constantly troubleshoot this product. They say they will resolve but havnt and still refuse refund! Awful do not read anything you write to them properly. MY ticket (ID #7735490)

  89. Geo Desic-avatar

    Geo Desic

    2021-03-02T20:34:29.739Z

    there are some good features with this but it'll really mess up your ease of connectivity on your computer and your cell phone. seems like some ISP or routers really don't like it and it creates all this different "tunnels" which mess with your IP a lot.

  90. Cody LeBoeuf-avatar

    Cody LeBoeuf

    2021-03-03T21:55:20.566Z

    Do not like the new update at all! Redirects you to a browser to sign in, as opposed to keeping it centralized in an application. Also, in update log it talks about the fixes they made such as: "fixed the internet thief" now I've had to uninstall the app because it keeps preventing me from connecting to the internet when VPN is off. Both Android and Windows 10. I think it's a configuration issues in the code related to "Always on VPN" and "Auto connect at start up". Only does it on home network.

  91. William Weis-avatar

    William Weis

    2021-03-04T20:36:34.906Z

    I've been using Nord for years. Everything has been fantastic until recently when their app stopped working. It seems that Verizon is blocking their VPN protocol. Their work around was to use another VPN app called strongSwan and setup the service manually with an IPSecv2 connection. Going this method is less secure because the Cyber SEC security feature which was advertised does not function. It's not Nord's fault, however their lack of urgency seems problematic.

  92. Tommy G-avatar

    Tommy G

    2021-02-22T14:14:21.925Z

    Cant even login into app because of new bug they refuse to fix. Used to be a great company that no engages in fraud by deceptive marketing for failing to render services (like dns leaking all the time) or have apps that function. And whatever company rep responds, no you are not sorry or you would have fixed the bug when i complained or given my money back like i requested. You did neither.

  93. Mitchell Bartley-avatar

    Mitchell Bartley

    2021-03-01T05:26:18.104Z

    Have had this app for two years. Before i got it, i had scarely well targeted ads. Now i get ads for pregnancy tests. Which is halarious cos im a dude. So it appears to be working. Reminder though to check the privacy policy of the apps your using and the permissions u give them. A vpn one part maintaining your privacy. Signal (for encrypted sms) duckduckgo and simple apps are the other main bases to get covered. Nord security app also is useful. For noting apps that sell my data.

  94. Ady Ady-avatar

    Ady Ady

    2021-03-17T10:25:26.519Z

    Often freezes or goes very slow. I have to log off and back on to get data flow. Logs me out when not using it, the log in process gets tedious as every single time it does 'am I human' checks Starting to think its time to find something more user friendly

  95. Sergei Garcia-avatar

    Sergei Garcia

    2021-03-20T16:18:34.772Z

    Terrible login experience. Constantly kicks me out, and takes me out of the app to login in a browser (for whatever reason) which force a lengthy captcha every time. Why can't they just give me a username and password prompt in the app? Thinking on cancelling my membership for a VPN with a more stable app with a proper login...

  96. Colin Rogers-avatar

    Colin Rogers

    2021-03-16T16:38:41.430Z

    This app starts up when you turn your phone on , draining the battery when not needed but doesn't auto connect to trusted networks unless you tell it to in the settings. So if you don't check you could be online without a vpn. Nord have set the app up really badly, when I first installed it a few years ago it didn't start up when the phone was turned it only started up & connected when you went online, which is how it should be. A real deal breaker for me, shopping around when my time elapses.

  97. Darren Groves-avatar

    Darren Groves

    2021-03-12T02:07:33.397Z

    nothing works properly when u use the VPN app, you need to disconnect to connect to apple tv or Google chrome, to use apple music, many sites simply won't work and the pain in the butt security pictures "fit the car" then "find the fire hydrant" then "find the crossings" always come up. The web version continually comes up asking for my password over and over and had to be uninstalled. IMO another$89 USD down the drain.

  98. Nicoló Ballerini-avatar

    Nicoló Ballerini

    2021-03-14T03:59:21.681Z

    it's too limited. everything is region gated. somehow it won't install on my pc and there is no support online. so when I resort to mobile, to stream on certain foreign platforms, it requires even if I chose the web browser to download from the store the app of such platform . and guess what, it isn't available in my region . so all for nothing . sorry ain't satisfied in the least

  99. Leon Sande-avatar

    Leon Sande

    2021-02-28T21:36:38.683Z

    Took the free trial as a test run to see what i was getting myself into and well I was disappointed especially for the price you charge. First of there isnt much of a diversity tp begin with and the VPN only work at certain times in a day even when i have the fastest connection. Was honestly a let down so I will be cancelling on you subscription

  100. Justin Justin-avatar

    Justin Justin

    2021-02-27T22:20:14.349Z

    For some reason I can't access the internet while connected to a Nord server unless connected to a wifi network om my S9. Never had an issue until recently. Not sure why it's stopped working. Reached out to Nord twice for help and had no response.

  101. Leonard Besser-avatar

    Leonard Besser

    2021-02-15T04:44:11.433Z

    Latest update is the most incompetent thing I have ever seen. You now have to log in through there website to log in to the app. First problem is you have to do a captcha every time to log on. Also if you have it set to not allow internet connection if your not connected to nord than how are you supposed to log in. The sheer lack of intelligence from this company is mind blowing. Just one dumb thing after another. Do not bother with this company, you will just end up with a headache.

  102. Nimet Öztürk-avatar

    Nimet Öztürk

    2021-02-05T22:48:38.376Z

    I'ne never seen such bad application. I subscribed for 2 years and I regretted every second of it. Here's why: 1. The desktop app does NOT work properly. I probably talked many of their customer agents and none of them were able to solve it. Then I stopped using the desktop app. 2. It's been a month I cannot use the mobile app either. I uninstalled the app, rebooted my device, and installed the app again. The mobile app does NOT log in. I even tried with three different web browser. DONT BUY IT.

  103. SandKang-avatar

    SandKang

    2021-03-02T05:23:03.419Z

    Nord used to be a 5 star for me, then it started to not work as well in the UAE and I told my self well its not their fault ISPs here do all they can to stop vpns from working, but now with the new login method that uses browser and with nord websites being some of the websites that are blocked here logging in has became impossible. The app now sits on my phone and desktop as usless as it can be...

  104. WILLIAM HOLLIDAY-avatar

    WILLIAM HOLLIDAY

    2021-02-23T14:26:05.371Z

    Since the 10th of February 2021 I am trying to get my email address changed and the last three emails after jumping through hoops backwards to get all the info needed to change my Email address all my mails gets ignored. I get no reply whatsoever. My subscription expires in 2022 only but I left the place I worked for and no longer have access to my email address. Now the idiot getting all my mails from the previous comany keeps on changing my password. I need a refund to go elsewhere.ID #7674950

  105. Dingleberry Soup-avatar

    Dingleberry Soup

    2021-03-08T08:59:19.708Z

    They make it so annoying to cancel a subscription!!! They charge me even though I don't use the app anymore 😒 I thought I canceled it before but I guess I didn't! Probably because they ask me 4 times if I really want to or not and then they make me do a email confirmation!! Trash get out of here.

  106. Daniel Cook-avatar

    Daniel Cook

    2021-02-28T21:25:45.198Z

    Causes many problems with the Google Pixel 3. When connected to ANY server, I encounter these problems consistently: -Makes play store completely inaccessible -Prevents automatic app updates -Prevents access to many websites (I can access on my desktop while using the same vpn server) -Resets the language on many websites (again, does not happen when using the same exact servers on my desktop) -Causes several apps to crash or completely freeze(including Nord app) randomly. ...And many many more

  107. Kaung Htet-avatar

    Kaung Htet

    2021-03-14T10:26:14.102Z

    Can't log in account. The application said log in was successful and go back to the app but in reality the app didn't work at all and display log in and sign in 'again and again'. Well, using the app is very smooth and thanks very much but you need to fix that issue of log in error.

  108. Narayan S.-avatar

    Narayan S.

    2021-02-25T06:51:26.427Z

    It was great when I got it but things change as far as logging in. I have to log in through a browser and it says I am logged in but when I close the browser window by hitting the back button, it still shows that I need to log in? It's frustrating to say the least and I haven't connected to a server in weeks. My patience is running out! Fix this!!

  109. Rustam Khamdamov-avatar

    Rustam Khamdamov

    2021-03-01T07:19:08.102Z

    I'm tired! This piece of junk is constantly loggs out every week or two! It loggs out of the app, it loggs out of the Chrome extension, of my iPad, and it has been the case for THREE years that I'm subscribed! And now it uses a weird captcha. And stop telling me some BS that it's other app's fault! The problem exists on many platforms and it's solely the developer's incompetent fault! And I already submitted a ticket (#3797957) with no luck. Has anything changed!?! No!

  110. Yorc-avatar

    Yorc

    2021-03-20T20:36:14.857Z

    I tried using this service to get around my school's excessive block on common websites like steam just for being related to "games". Sadly, it didn't work, but I believe that is simply due to my school, and not the service it's self. When I went to customer service, they were fast and understanding when I asked for a refund. In today's world of digital payment's, service like that is greatly appreciated.

  111. Adam Winebarger-avatar

    Adam Winebarger

    2021-02-18T18:24:22.194Z

    Worked really well when I first bought it. But now it's constantly logging me out and it hangs anytime I try to connect; so I'm just staring at the "connecting" screen until it times out. I paid for a two-year subscription and I'm kind of regretting it now. Only real thing Nord has going for it right now is that you can have it on as many devices as you'd like. But Avast SecureLine is better in pretty much every other sense.

  112. Rafael R Freitas-avatar

    Rafael R Freitas

    2021-03-19T09:19:37.695Z

    works fine, but in peak times it slows down. it's also not fully capable to stream Netflix from other countries, it works sometimes, but not always. I wish it was a lie reliable service.

  113. K Leung-avatar

    K Leung

    2021-02-22T15:16:26.826Z

    the latest release requires user to disable kill switch in order to login otherwise the phone will just sit there without internet connection. seems related to their latest use of web interface for logging in. changing for the bad and not user friendly at all. plus users are exposed during the time of logging in when kill switch is disabled.

  114. Kasilios Rex-avatar

    Kasilios Rex

    2021-03-01T15:49:55.411Z

    Takes too long to open app sometimes, takes too long to log in my account for most of the time, takes too long connecting to certain servers and certain times, this VPN ranks first for taking too long. Connection speeds somewhat decent though. A bit pricey for what it offers. Not recommended.

  115. Naz-avatar

    Naz

    2021-03-03T21:02:01.894Z

    Loggin into accounts in other apps doesnt work with the vpn is on, logs out randomly. To pricy for the faulty system -The fact that any given time there are so many bugs with the use of the interface makes me question how well the 'safety' aspect functions

  116. Djamel Tahraoui-avatar

    Djamel Tahraoui

    2021-03-24T19:32:36.330Z

    Doesn't connect. Used to work juSt fine . Switching protocols doesn't work either.

  117. Alec Ogg-avatar

    Alec Ogg

    2021-01-31T11:21:20.464Z

    Worst VPN on the market. I get logged out randomly and the process to try to log back in takes around 15-20 minutes if it even works at all. I've contacted the "customer support center" and all they know how to do is uninstall and reinstall or try on another browser. Nord used to be great but their service has gone down the toilet. The update has made everything worse as well. Highly do not recommend! If I didn't pay for the 3 year subscription I would be going elsewhere now. T#7155367

  118. Kyriakos-avatar

    Kyriakos

    2021-02-28T03:46:30.850Z

    Free week was blazing, but once I paid for the subscription it killed my Internet. I can barely use anything whilst this is on, it is most frequently turned off to allow me to use my phone in any way. No IP calling, no social media, no regular browsing works whilst this is on. I'm very disappointed. Tried to change protocols, tried different locations, but in the end this was rendering my devices unusable. As I said, first free week was great, after i subscribed it became totally useless.

  119. Edwin-avatar

    Edwin

    2021-02-23T05:50:55.130Z

    The audacity for them to charge money for this kind of service is laughable. Recently all I have gotten from trying to connect is being stuck on connecting to a VPN. Changing protocols don't work. The fact that they are charging money for this is rubbish. Do not even bother with your time.

  120. Ian Palmer-avatar

    Ian Palmer

    2021-03-06T01:37:52.100Z

    Loved it till I tried setting up two factor authentication. They force you to download NordPass even if you don't use it, then they refuse to use texting they make you download ANOTHER 2fa app, then 2fa doesn't even work. Just log right in with your email and password.

  121. Lawrence Scott-avatar

    Lawrence Scott

    2021-02-16T20:13:54.484Z

    Since downloading your update the app has been unusable. The app has had me jumping through hoops to get it to work. Uninstall, Install, tap pictures of boats, tap pictures of bikes, change password etc. Tried multiple times over the weekend. While buffering for an eternity you get to read how quick and easy it is. I bought a new phone because I thought that might be the problem. Still the same. What a rip-off. Paid 90 quid for THIS.

  122. Jo Jo-avatar

    Jo Jo

    2021-03-11T13:43:40.866Z

    Worst app ever.What the hell is that "Successful login and return to app" then it shows 404 error and showing try login again and then repeating like a loop and i tried with different browser like chrome and others.Those didnt work too.Eventually it shows 429 too many request and login process doesnt work anymore.The worst app lol.

  123. Alexandru Daniel-avatar

    Alexandru Daniel

    2021-02-12T14:53:41.435Z

    As I said before this app is just a waste of money, making things worse than better. I've bought it many times giving them another chance to improve their service but it's just evolving backwards, worse and worse. Now I can't log into the app and it's been 3 days if not more already, I can't even contact them in any form because their website won't open. I'm paying 13 or 14$ a month for what? For an app which won't even let me log in. I'm using this only on my phone cuz on pc it's worse.

  124. Amer Abbasi-avatar

    Amer Abbasi

    2021-02-16T19:24:03.655Z

    Keeps getting blocked, doesn't work a lot of times. Now that it asks you to login through their website (which is blocked) you can't even log in. I'm sure they are aware of this issue but can't keep patching it. Obfuscated servers are pointless. They don't work and can't send/receive data. For now I'm unable to login and can't see myself renewing once it expires. Edit: Tried this but tried again now and it worked after 6 goes. Hopefully it doesn't log me out any time soon.. still very slow..

  125. Dafydd Heyburn-avatar

    Dafydd Heyburn

    2021-03-06T16:33:39.920Z

    Whilst I was certainly enjoying using NordVPN for awhile. On mobile I have been unable to connect for about a month. When I attempt to sign in on my phone via the app I am redirected to a sign in screen where I can input my details just fine, but the loading sequence afterwards never completes. If it were not for this problem the review would certainly be higher.

  126. Andrew Zwick-avatar

    Andrew Zwick

    2021-03-07T22:38:15.638Z

    i got it to work. it's a little harder than other apps I've downloaded to download probably for technical reasons. But i got it to work and I'm happy I got to see my Blackhawks lose in 3rd period. I have 3 hours experience. I had to try 3 times and be patient to download. It could be it's popularity or something.

  127. Jorma Pesonen-avatar

    Jorma Pesonen

    2021-03-02T11:19:01.730Z

    Did not allow me to watch Amazon Prime video like they told it would, and only after reading through support, they tell "you need both VPN and an account in that region." To make matter worse, cut my connection speeds to a 5th of their usual speeds in average, worst cases, down to less than 1 mbps.

  128. John Ball-avatar

    John Ball

    2021-02-08T19:40:45.959Z

    New web login fails using Opera on Android, works with Chrome. Not properly tested? Amazingly fast VPN service. A few niggles. Don't bother with the very expensive fixed IP address; you can't use it for incoming connections as it doesn't support port forwarding. Customer service via chat is very good, they sorted out all of my issues politely and competently. They also honoured the 30 day money back offer with no quibbles, so feel free to try it out and see if it meets your needs.

  129. Jack R-avatar

    Jack R

    2021-03-23T13:17:53.774Z

    This update has made the app unusable, I'm unable to log into my account. Please fix this.

  130. Chung Chow-avatar

    Chung Chow

    2021-02-28T05:56:58.220Z

    Horrible. Couldn't get things updated on the phone and figured out that it was this app. Uninstalled and now everything works. A few apps wouldn't work on PC either and since there was no split feature on PC app, it's useless. Just go elsewhere.

  131. Eugene Feeney-avatar

    Eugene Feeney

    2021-03-20T21:50:30.133Z

    Have enjoyed Nord over 2 years very happy customer. Thank you to NordVPN for there New Dark web information in the latest update. I learned my Yahoo account needed attention fast.

  132. pick mark-avatar

    pick mark

    2021-02-25T11:52:31.596Z

    Downgrading 5 to 2. Was a great app but recently having trouble to connect websites or apps that were accessible before. App shows connected to USA servers but actually connected to servers located in German or other countries!! This is weird.

  133. A Samini-avatar

    A Samini

    2021-02-16T13:09:34.671Z

    I wonder whose idea was to make the log in web based! Many of your customers are living behind governmental proxies and we simply can't login anymore because the login webpage is filtered! I have to use another vpn to login to my Nord account. Also it take ages to connect specially on PC. I just tried a few free unknown VPNs and I had none of these problems! Although the DL speed is not as good as Nord. Me and my friends were your customer for a long time, not anymore.

  134. Derp Derpington-avatar

    Derp Derpington

    2021-03-13T05:06:49.695Z

    What are you guys doing. Random disconnects without warning, have to log in every time you open the app, slows to a crawl at times. Desktop version is lightyears better than this cruddy app. Fix your app ffs.

  135. Vladimir Kolotoff-avatar

    Vladimir Kolotoff

    2021-02-28T13:55:03.223Z

    Login process has become terrible experience. I had to clear caches and uninstall the app to make it working again. Very bad job NordVPN team, you are making your users suffering. Please spend mote time on testing your product next time when rolling out new features.

  136. Adil Ghaznavi-avatar

    Adil Ghaznavi

    2021-02-25T23:40:11.379Z

    The worst app I have ever used. The service on desktop is perfect but the app in unusable. It just refuses to log me in. It even says "login successful you can now return to the app" and when I return to the app I'm not logged in.

  137. Sanjay Kir-avatar

    Sanjay Kir

    2021-02-08T06:23:34.486Z

    The application has always had some slight problems on pc, but now it just outright does NOT work. I've had this happen on 2 computers and it would appear that a recent Windows update broke Nord's functionality. Reinstalling has not worked and I can see one of Nord's background processes just dying over and over. When you launch the app, nothing even pops up sometimes. 2/8/21 : Nord continues to find new ways to be a huge inconvenience and not work as it should. You guys are doing great work!

  138. ナナコン-avatar

    ナナコン

    2021-03-03T23:02:44.871Z

    Good VPN. Only issue is that some of the locations are wrong. For example, I connected to the Japan VPN, but for some reason it was actually connected to China? Kind of annoying, but not that big of a deal.

  139. Mathew Shaver-avatar

    Mathew Shaver

    2021-03-04T02:55:01.333Z

    Want to change the email on your account? Be sure you have the card you used to sign up. Oh, you got a multi-year membership a year ago and you got a new card since then? Hopefully you remember the last four digits and the expiration date of the old one. You don't? Now you have to CALL YOUR BANK to change your email. Hopefully you don't forget your password. UPDATE: Also won't let me close account. It's a scam service if you have to call your bank to close a non-banking account.

  140. Gonzalo de Gisbert-avatar

    Gonzalo de Gisbert

    2021-02-02T19:50:14.780Z

    Latest update on my Android TV has logged me out. When I try to log back in it takes me to a webpage to log into Nord Account. I enter the code, log in on my laptop and then enter the 4 digit code shown on my TV. It just stays stuck there and nothing happens. After restarting my TV twice it has finally logged me in but rather than taking me back to the app to pick a server, it has taken me to the My Account page. It won't let me go back to the app and if I reopen the Nord App it asks me to Sign In again. Whole process repeats. Absolute shambles - Sort it out! Update: Just spent 1.5 hours with tech support and they can't get it to work. I have been advised to use it on my phone and connect via an HDMI cable. Ridiculous.

  141. PJC-avatar

    PJC

    2021-02-23T16:05:10.933Z

    Every update lately seems to make the app worse and now more than half the times open the app I have to close and re open the app to stop getting the not connected to internet error. End of my contract is up soon and my be switching after 6 years because of this apps unreliability.

  142. Soon Chul Kwon-avatar

    Soon Chul Kwon

    2021-02-06T18:43:16.531Z

    Latest update is a disaster. Cannot log in 99 percent of the time, as the app/site will time out, and even when successfully signed in, there is no way to go from the account page to the server selection / connection menu. Already paid for subscription upfront and support staff not able to help resolve the issue. Not ok. Ticket Reference: 7598068

  143. Asad Anwar-avatar

    Asad Anwar

    2021-03-08T20:07:39.687Z

    I downloaded the app on my mobile in December. The first few weeks were fine but it logged me out a couple of months ago and I'm unable to log back in. I've used two different browsers now. Definitely a waste of nearly £50!

  144. A Google user-avatar

    A Google user

    2021-02-06T10:08:08.818Z

    I had rated this 5 star, unable to log into my account that I have already paid for, so no vpn access. Directs you to a Web page which times out and the app remains logged out so no vpn access at all. Live help was of no use either, was more interested in getting me off the live help page more than actually helping me fix the connectivity issue.

  145. Excezzum-avatar

    Excezzum

    2021-02-16T16:57:16.315Z

    Updated Review: I had my problems with this VPN early on, failure to connect to servers was the biggest one. This was the fully paid version too. However, since those problematic months; I've been using the VPN and haven't had any of these issues again. Seems those problems are in the past for me as it's been working flawlessly ever since! I'm very happy with the VPN, I'm changing my rating from 2☆ to 4☆. I'd give it 5☆ if I knew the past issues where truly in the past for everyone.

  146. Ramin Zirak-avatar

    Ramin Zirak

    2021-02-28T10:59:50.634Z

    It was excellent for a while, but then when I connected to vpn ,didn't work correctly ,now I can't sign in when I click sign in ,Takes me to another page where it says you logged in but I did not log in when I returned to the app

  147. Ethan Parker-avatar

    Ethan Parker

    2021-03-05T10:18:15.160Z

    Trash customer service. They do not care about you AT ALL. I Signed up for the free trial to try it out and then as soon as I signed up, THE CANCEL SUBSCRIPTION BUTTON DISAPPEARED. Ive tried on multiple occasions on the app AND website won't let me cancel. I figured I'd take my L and pay the stupid $17 fee. BUT THEN THEY AUTO RENEWED ME WITHOUT MY APPROVAL. I asked for a refund but they wouldnt give one to me. This is absolutely unacceptable and an extremely scummy way of running a business👎

  148. AbiJith-avatar

    AbiJith

    2021-03-03T04:20:15.286Z

    Paid for 3 year subscription got 1 year. They were promoting 3 years offer paid for it and started getting expiry email after a year. Customer service couldnt explain why i paid 115 bucks for 1 year and not 3 year offer . In a whole dont lose your money on fake promotions Disappointed

  149. Straw Man-avatar

    Straw Man

    2021-02-06T21:32:55.660Z

    Already slow on all formats. Recent updates fails altogether. Spent 2 hours on chat to be told to reinstall. Which obviously failed to login to their website aswell. Guy wanted me to continue "troubleshooting", as if I was being paid by NordVPN to solve their issues. Was told refund had gone past 30 days. I have wasted a 3 year subscription!! So they sell a product on 3 year subscriptions, turn it off after 31 days. No refund. Great business plan.

  150. Guillaume ADAM-avatar

    Guillaume ADAM

    2021-02-08T11:58:51.430Z

    Good VPN, bad app. First, I am asked to re-enter my login *and* password frequently (likewise on PC btw). And then the login process became over complicated recently : it opens a third party browser to prompt IDs. And eventually it doesn't work... why not keep things simple ? Can't use the service on my phone.

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