Lyft APK

Version 6.58.3.1605132167 - me.lyft.android
Last updated: Thu, 19 Nov 2020 6:24:47 UTC
lyft,android,maps,navigation:

Lyft apk

APP Information

Download Version 6.58.3.1605132167 (1605132167)
Apk Size69.18 MB
App DeveloperLyft, Inc.
Malware CheckTRUSTED
Install on Android5.0 and up
App Packageme.lyft.android.apk
MD53e7e3900fed2aa7b2782e8e6d5abd742
Rate4.69
Website http://www.lyft.com

Download Lyft 6.58.3.1605132167 APK

App Description

Lyft is lyft,android,maps,navigation, content rating is Everyone (PEGI-3). This app is rated 4.69 by 39 users who are using this app. To know more about the company/developer, visit Lyft, Inc. website who developed it. me.lyft.android.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 6.58.3.1605132167 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 113483+ times on store. You can also download me.lyft.android APK and run it with the popular Android Emulators.

Use Lyft to get an affordable ride in minutes. Ride-sharing with Lyft lets you request a car with the tap of a button and get picked up by a nearby friendly driver who’ll take you to your destination right away. Get rides from our highly-rated drivers instead of hailing a cab or waiting for the bus and enjoy a welcoming, affordable and memorable ride today!

The Lyft app is cheaper than a taxi, faster than the bus, and easy to use. Travel anywhere you want to go without needing rental car services or figuring out bus routes – we’ll give you a ride right to your destination.

Using Lyft makes transit simple – download now and make your next trip the best trip you’ve ever had.

Ride Sharing Made Easy
• Download Lyft, sign up, then simply open the app and request a ride.
• Your Lyft driver will be at your location in minutes, ready to drive you to your destination.

Affordable Transit
• No cab or bus fare money? With Lyft, you pay through your phone - it’s easy, fast, and secure! 

Transportation You Can Trust
• All Lyft drivers pass comprehensive background and DMV checks before being approved for the service.
• Drivers are rated by passengers and only the highest-rated drivers are allowed on the road.
• Lyft provides a first-of-its-kind $1M liability insurance for total peace of mind.

Get a ride and join the millions who’ve chosen Lyft instead of a cab for commuting, going out at night, and getting to events. When you need a lift, skip the bus, taxi, or car service and choose Lyft.

Download Lyft today and see how great ridesharing can be!

Prices vary based on market condition. 
By downloading the app, you agree (i) to receive communications from Lyft, including push notifications; and (ii) to allow Lyft to collect your device’s language settings. You can opt out of receiving push notifications through your device settings.

CPUC ID No. TCP0032513-P
 

App ChangeLog

  • Thanks for choosing Lyft! To make your rides even better, we update the app regularly. It’s like housekeeping: squashing bugs, cleaning up code, and other small-but-mighty improvements.

App Screens

Lyft App Screen 1Lyft App Screen 2Lyft App Screen 3Lyft App Screen 4Lyft App Screen 5

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_ADMIN
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_WIFI_MULTICAST_STATE
android.permission.CHANGE_WIFI_STATE
android.permission.FOREGROUND_SERVICE
android.permission.GET_ACCOUNTS
android.permission.INTERNET
android.permission.READ_CALENDAR
android.permission.READ_CONTACTS
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_PHONE_STATE
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.SYSTEM_ALERT_WINDOW
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE
com.google.android.c2dm.permission.RECEIVE
com.google.android.providers.gsf.permission.READ_GSERVICES
me.lyft.android.permission.C2D_MESSAGE
android.hardware.faketouch
android.hardware.location
android.hardware.screen.portrait
android.hardware.wifi
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

access Bluetooth settings
Allows the app to configure the local Bluetooth phone, and to discover and pair with remote devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

allow Wi-Fi Multicast reception
Allows the app to receive packets sent to all devices on a Wi-Fi network using multicast addresses, not just your phone. It uses more power than the non-multicast mode.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read calendar events plus confidential information
Allows the app to read all calendar events stored on your phone, including those of friends or co-workers. This may allow the app to share or save your calendar data, regardless of confidentiality or sensitivity.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. ToxBox Devel-avatar

    ToxBox Devel

    2020-10-09T22:48:54.857Z

    This app has a way to report issues with everything except the app performance. We need a way to report issues with the app itself. Right now I have a screenshot of the app saying "driver here, leaves in 4 min." And the driver is literally blocks away. This keeps happening and when the 4 min is up it switches drivers. I'm becoming very frustrated I need this service to get to work reliably.

  2. A Google user-avatar

    A Google user

    2020-09-30T15:25:18.327Z

    Just freaking horrible, I have never had a problem with my card or service until now. Mind you, this is the same card i been using forever.. now all of a sudden it wants a secondary card? Why??? I don't have a secondary. So now what getting anders or help is like trying pull teeth from a tiger. Uber is more expensive but reliable. I've been late to work twice now cuz of their last minute notifications. Lyft sucks now.

  3. Jessica Bothma-avatar

    Jessica Bothma

    2020-09-19T06:50:01.857Z

    App is very glitchy. It can see my home address/current location and where I need to go, but won't load past the "where are you going" page. I select the address I want to get a ride to and it won't load any further. Bolt and Uber work way better. Also, the currency is listed as dollars, I understand this app was made somewhere where they use dollars, but it should be region and currency specific to that region. Please sort out your app for people who live in South Africa.

  4. Nonya Bidniz-avatar

    Nonya Bidniz

    2020-10-04T10:53:32.977Z

    App decides to make you enter a second debit card just before you need to schedule your trip. Doesn't bother to let you know that you will need a second card when you are entering the info for your first card. Didn't have access to a second card at the time that I was scheduling. Made me late for work, triggered me, and now I am here.

  5. Madelyn Bott-avatar

    Madelyn Bott

    2020-09-28T12:18:02.100Z

    The app is great and helpful when you can actually get a ride. There needs to be more of a hit to their ratings when they accept your ride, drive 5 minutes, then cancel it on you. Twice now this morning I've been cancelled on and because of it I'm going to be late to work. Update- Please stop sending me drivers 20 minutes earlier than requested. I don't feel comfortable having someone sit outside my house that long as I'm getting ready.

  6. Graham Cantor-Cooke-avatar

    Graham Cantor-Cooke

    2020-09-25T23:51:27.692Z

    Can't reliably get rides anymore. Used to always find one, now is completely unable frequently. When it does they are often 10+ min away. I'm not in the middle of nowhere either, I'm in the 3rd biggest city in the US. At the very least give useful information to your users about availability not this "there are plenty of drivers" BS. If you can't do your job, tell me so I can call an Uber or something, don't string me along for 10 minutes.

  7. Nicole Whitten-avatar

    Nicole Whitten

    2020-10-05T22:57:49.517Z

    It always gives me inaccurate arrival/drop off times and the times they list don't make sense. A better system for when the driver is going to be there/when the rider is going to be dropped off needs to be put in place. I've booked Lyfts early in advance and gotten to events late because they give inaccurate arrival times and its too late to cancel at that point.

  8. Star-avatar

    Star

    2020-10-07T10:53:06.120Z

    GPS isn't up to date on road blockages. Keeps sending drivers down the street that has been under construction for 3 months now. Also wish it had a pin point for precise drop off like it does for pick up. GPS wants to keep going through a nonaccessable gate at my work that only semi trucks are allowed and it's always confusing having to explain to drivers to avoid it and where to go instead in the dark.

  9. Timothy Kelly-avatar

    Timothy Kelly

    2020-09-25T14:57:45.193Z

    Its usually cheaper than other competitor apps but it takes twice as long to find a ride and those drivers are usually further away. On the off change that they're close the app will bounce you around from driver to driver until the cheaper prices isn't worth it because you're late. Drivers once and if you get them are fine, but the app itself is terrible and generally a waste unless you have an hour to wait for your ever changing ride.

  10. Aqiyla Gray-avatar

    Aqiyla Gray

    2020-09-18T11:53:57.889Z

    This app is great when it actually works, but I can't tell you how many times I've have to wait an hour+ for a ride, even though it says it'll be here at a certain time. If I schedule a ride in advance, I still get looked over. Again, when it works it's great. I'm just sick of being late for work constantly.

  11. William Emanuel-avatar

    William Emanuel

    2020-09-27T18:44:55.161Z

    Downloaded app entered credit card information. It refused to let me book the ride without adding another credit card. I was stuck in a Starbucks that was playing extremely annoying salsa music until I almost lost my mind. Eventually I gave up and booked normal old fashioned taxi for an extra $30 but it was still better than wasting my time jumping through hoops for Lyft. Never. Again.

  12. Erin Gatti-avatar

    Erin Gatti

    2020-10-07T22:45:29.547Z

    SLOW, wait forever for it to say NO drivers even available!! They charge your card though as soon as you hit the confirm button! The money is returned to your account within a few hours but it could cause problems getting another driver if you have to do the driver search a few times and you are low on funds!!!

  13. Shannon Weatherby-avatar

    Shannon Weatherby

    2020-10-02T03:47:41.707Z

    So far, every ride I've taken has been great. Driver's are on time, friendly, easy to converse with and helpful. Rarely do you have to wait for a ride. But recently (now) I'm trying to book a ride and it's stuck on my last ride, which means that they don't have any driver's available. I guess I'll be downloading another ride app. That's unfortunate.

  14. Nallely Miranda-avatar

    Nallely Miranda

    2020-09-19T22:11:54.414Z

    I pretty much like this app. Only problem is that it is slow. I understand that sometimes the predicted time in the pick up window isnt right cause hey! THERE IS A GLOBAL PANDEMIC PEOPLE. The drivers are veing precautios. Never had a money problem with it. Never had a creepy driver. Cant say all my drivers are great cause some of them are to proud to care. But hey its cheaper than Uber. Plus if the prices are slightly higher that is because of our hated friend COVID19

  15. Samuel Hinds-Diaz-avatar

    Samuel Hinds-Diaz

    2020-10-02T10:42:08.260Z

    Had a GPS issue with a driver named sharondah this morning and the poor woman didn't get paid. Would really like a function added so that it's easier to help drivers out that get screwed over by GPS issues. Also, it was my first tine using the wait a bit feature for a diacount. I think that might have something to do with it.

  16. Michelle Steele-avatar

    Michelle Steele

    2020-10-04T14:08:06.492Z

    I only used this app a few times but my issue is the pick up/drop off location. I was told that wherever the trash cans are located that is the drop off location. That needs to be fixed because the trash goes in the alley behind the house. I have to give directions to get to my house and the driver still in the alley because that is where GPS takes them. USE A DIFFERENT GPS SYSTEM.

  17. Preston W. Coleman-avatar

    Preston W. Coleman

    2020-10-03T13:28:16.877Z

    One problem after the other. At 1st when I got the app it was nice, and then I got on the payment plan which made it a little better but now absolutely not every other driver will other cancel just to get the free money or the app wont-work. Waste of money waste of time too much stress they need to do better.

  18. Dave Gordon-avatar

    Dave Gordon

    2020-09-18T22:17:02.125Z

    The Lyft app has worked well for me, in general, but Lyft now has a new "car rental" feature, but I guess its too new, because in Sep 2020 I can't find any cars available to rent yet in LA. How can that be? I pressed on the 🔑 key, in the Lyft app, but no cars for rent show up on the map in the Lyft app yet. And yes, I updated the app.

  19. Patrick Cullen-avatar

    Patrick Cullen

    2020-09-25T22:24:12.162Z

    Honestly very misleading UI. Says ride booked only to be followed by looking for driver. Has an edit ride button that only leads to delete request button (what if I want to, I don't know, EDIT my ride). Probably great in metropolitan areas. Feels manipulative in suburban areas as far as leading you on just to say no drivers available. If this is what the cutting edge in software development is, I have a bridge I can sell you (but I'll take the 6 figure job barring that).

  20. Deanna Lewis-avatar

    Deanna Lewis

    2020-10-06T22:01:04.231Z

    This app is declining every day incredibly annoyed going to Uber hopefully it's better no consistency when it comes to getting rides there's always some sort of issue especially when it comes to pinpoint my location I request a ride from home and you'll tell me I'm too far from my address or if I request a ride to taking home from the grocery store the paint booth two blocks away from where I'm at without me knowing too many issues and I'm getting sick of it

  21. Michael Mcintyre-avatar

    Michael Mcintyre

    2020-10-09T01:39:39.659Z

    I clicked on the app to get short 4-5 mile ride home.. The app said $11 56...when the car arrived to pick me up I noticed it was now $18 72....i can understand a dollar or two adjustment but almost double increase and I almost didn't notice the price change.. Seemed to me like an attempt to upsell without me noticing.. I canceled ride immediately and called a friend for a ride.. :

  22. Zackary Moreland-avatar

    Zackary Moreland

    2020-09-26T03:32:24.776Z

    Horrible horrible app! Wasted so much of my time waiting!! Uber always comes through and helps me when I'm always stuck with this crazy slow app! I literally opened my Google apps store just to write a bad review! beyond Upset. I should be home by now! Once again I am waiting an extra 30 minutes again! Another night Uber comes to the rescue. Only use this app because it's cheaper. Besides that, FORGET ABOUT EVEN TRYING. Especially if you have an Android, save your good energy. LYFT do better!!!!

  23. Nell Mei-avatar

    Nell Mei

    2020-10-04T19:37:51.425Z

    Really terrible app, just doesn't work. So many issues to get a ride, unlock a bike. It simply doesn't function and can't use it at all after I already paid. Support is also horrible - takes 2 weeks to reply and cannot resolve issue.

  24. Hana Bunnie-avatar

    Hana Bunnie

    2020-09-17T20:58:12.159Z

    I have been using Lyft for about a year or two now. It used to be great, but lately, the waiting times have been ridiculous. My main issue right now however is the fact that I have about $97 in Lyft Cash, but they still charged my card and didn't use the cash at all. It was working up until recently. When I contacted support, they basically said it was my fault despite me having cash enabled. I NEVER disabled it. But I decided to turn it on and off then they still charged to my card!! It's bull!

  25. Sonny-avatar

    Sonny

    2020-09-18T18:04:42.568Z

    Lyft took $25 off two cards I used and will not credit my account. It shows $50 of Lyft cash, has my cards there as forms of payment. One of them I've used for 3 years. Now all my forms of payment even Lyft Cash are invalid. The cards are prepaid. So not only are they a lot more expensive than UBER, you wait a lot longer than you would for UBER and now the customer service is non existent... UBER👌 09/18/20- just found added fees to trip charges. Waited 1.5 hours dropped 3 times.

  26. Paul Zimmer-avatar

    Paul Zimmer

    2020-09-20T20:02:03.100Z

    Works great for requesting a ride. Shows picture of driver and car. Shows map and route and the destination fee. Biggest complaint, you can't schedule a pick-up time. Lyft gives instruction about tapping on a clock on the map then set a time, but no clock is ever there. Bummer.

  27. Ray mcdavid-avatar

    Ray mcdavid

    2020-09-16T09:30:24.958Z

    Ok so I have had this app for awhile now and I have been trying to use it, but that seems like it's never going to happen, I have sent countless emails and received no response or assistance from anyone. I just want the $15 bucks I have in credits back and you guys can close the account

  28. Laura Farnsworth-avatar

    Laura Farnsworth

    2020-09-27T08:03:55.567Z

    The app is very easy to use. Great drivers. Upset that I cant get ahold of anyone about charging me twice on several occasions. Also they should not charge until I get in the car. They always charge before the car even comes. It really needs to change.

  29. *CrazyBlessed* •Lorelei Eve Lowrey-avatar

    *CrazyBlessed* •Lorelei Eve Lowrey

    2020-10-09T04:42:48.213Z

    I don't even know if I can describe all of my experiences using this app but if I had to choose one word it would be exceptional and Proclaim professional. I would definitely recommend it over any other Rideshare app!

  30. Data Account-avatar

    Data Account

    2020-09-30T18:06:51.510Z

    REQUESTED A RIDE 40 MIN PRIOR A PRIORITY APPOINTMENT. 1ST DRIVER ON THE WAY WAS RATHER FAR & SOLITARY. ASSUMING IT WAS LAG, REFRESHED THE APP SEVERAL TIMES & SAME DRIVER WAS IMMOBILE, THO LYFT INSISTED THEY WERE 10 MIN OUT. AFTER 15 MIN, THEY VANISHED & A NEW DRIVER WAS ON THE WAY WHO WAS ALSO NOT MOVING! ALMOST MISSED THE APPOINTMENT, UNACCEPTABLE! I WILL GRIEVANCE IF I AM CHARGED FOR THIS BULLSTUFFING! GET IT TOGETHER.

  31. Jay X-avatar

    Jay X

    2020-10-01T04:56:45.687Z

    I have driven with other people and the drivers are scary it's like a roller-coaster ride. I heard it was cheaper than uber which it is so i decided to try. The app was unable to find a driver and even tho I never got a ride it put a $30 hold on my account for 5 days now. It's not my bank because uber does something similar. I have no plans on using this app in the future. Also the uber app is much better and user friendly

  32. Valley Wide Collision-avatar

    Valley Wide Collision

    2020-10-03T19:04:55.698Z

    First ride I scheduled (yesterday for today) didn't show up. Now I'm sitting here waiting for another one (an hour later). No notifications received no nothing. So far has done nothing but strand me. 2nd scheduled ride disappeared off my screen in front of my eyes with no notifications or anything to give me an idea of what was happening. I don't know if someone is still coming, I don't know if it got cancelled, I've received no notifications of any sort letting me know what is happening.

  33. Chris Follett-avatar

    Chris Follett

    2020-09-30T21:51:07.219Z

    Won't let me get a ride or take any of my credit/debit cards. I haven't used the app in a while so I had to update my credit card but whatever I put in as my payment it doesn't accept and says it's invalid. I have many different working cards. Fix you app

  34. Marie Massey-avatar

    Marie Massey

    2020-10-08T03:53:03.348Z

    This New Update sucks. It is NOT showing me how much my ride is. Takes forever to load Never had this problem before. Please fix ASAP. Such a BIG PROBLEM/ INCONVENIENCE! Never had an issue before. Smh.

  35. Aaron Lemmon-avatar

    Aaron Lemmon

    2020-10-05T21:36:03.543Z

    This app will stay at one star until there is an easy one step process to report the lack of a matching license plate or driver photo without cancelling the ride and being hit with a user-paid cancellation fee. The current process is not consumer centric from a safety perspective.

  36. adrian martinez-avatar

    adrian martinez

    2020-10-09T22:12:46.590Z

    uber's prices are skyrocketing while lyft has been staying steady for me. I used to alternate between the 2 to get a ride in a rush now I use lyft almost 90% of the time even though there's typically a longer wait , but I can wait 10 minutes to save 30 bucks.

  37. Tracy-Anne Mitchell-avatar

    Tracy-Anne Mitchell

    2020-09-23T11:29:26.400Z

    This ride service is COMPLETELY UNRELIABLE!!! Several times I try to get a ride the wait time will fluctuate..5 mins goes up to 11mins, 11 becomes 15mins.. and sometimes the ride will just disappear!!!! I assume the driver gets a "better option" and leaves you in the lurch!!!! I have been late every time i use Lyft, no more!!! Deleting my account and the app. Absolute disgrace!!!!

  38. Willard Bryan Keil-avatar

    Willard Bryan Keil

    2020-09-28T12:19:30.242Z

    Doesn't show pickup/dropoff locations correctly. None of my Lyft rides ever start/end at the correct address because it thinks that alleys are streets, and it allows the driver to say they have arrived when they are not here. I have this and Uber and never have this issue with Uber.

  39. Black Heart Extacy-avatar

    Black Heart Extacy

    2020-10-03T15:25:04.537Z

    I havent been abled to use this app since I got it,I couldn't get a ride because I didnt have a "second card with same billing information".I wish I could give 0,so instead no less than 1👎.

  40. Micah Johnson-avatar

    Micah Johnson

    2020-09-18T09:20:28.312Z

    Honestly hasn't gotten much better. The drivers are still questionable. The app still has problems taking payments where you have to enter your credit card multiple times. So eh. Very very eh.

  41. Anthony Jimenez-avatar

    Anthony Jimenez

    2020-10-06T01:03:35.760Z

    Horrible now lyft takes forever to find a driver when uber has alot of drivers but there prices are high. Never had this problem before and now there's an issue with my card which I've been using on this app forever. Lyft is going down hill people and it sucks.

  42. Raul Franco-avatar

    Raul Franco

    2020-09-29T10:02:29.721Z

    What was once a reliable ride share app has now cost me more in lost time waiting over 11/2 hours for a ride on multiple days in a row there is no convenient way to voice concerns and what was once a decent business cant keep a handful of drivers on hand during a prime time. Thanks late again and Lyft could not care less for its customers. Horrible experiences as of late! Keeps getting worse, so they bombard me with emails about ride scheduling and that option is nonexistent on my app

  43. Liane Ribbon Tie-avatar

    Liane Ribbon Tie

    2020-10-07T23:24:04.184Z

    There used to be an option to schedule a ride. Not a reminder to do so. That was a very useful option as scheduling the moment of usually resulted in late requests. I don't see a reason why it was removed.

  44. Julie McClain-avatar

    Julie McClain

    2020-09-19T05:18:31.481Z

    I definitely prefer Lyft over Uber as a service and their app is also better. It's easier to navigate than before but the driver cancelation is what have it 4 stars. So many times I get a ride, being told it's on its way, then to be canceled after waiting 10 minutes already. Not very good...

  45. Douglas Batson-avatar

    Douglas Batson

    2020-09-23T12:16:44.334Z

    I had uber. i wanted to change my payment option, as the debit card I used for payment was no longer valid, as I had closed that Acct. I simply wanted to use my Mastercard that was good. i tried changing the info online, no go. i called, they didnt want to change the card, even tho it was no good.. They "liked" the one I had originally..Told them if they can extract payment from it, I'll leave it as payment method. lol. Hello, Lyft!

  46. Brandon Cunningham-avatar

    Brandon Cunningham

    2020-09-30T14:17:00.290Z

    I don't understand why this app is so much crappier than Uber's. Not only that, but why can I add payment methods, but not select which one I want to use without changing the default freaking card. What's the point of storing the payments then?!

  47. Zachariah Franklin-avatar

    Zachariah Franklin

    2020-10-01T23:38:38.161Z

    Lyft keeps declining my card in the afternoon. It works fine in the morning, but then I have to use Uber in the afternoon because lift won't work. I've tried reinstalling and re inputting my card info.

  48. Michelle Grindling-avatar

    Michelle Grindling

    2020-09-21T13:00:48.650Z

    For the past three mornings I'm having trouble requesting lift your app telling me I have no internet connection which is ridiculous and when it do comes up I'm late for work after I'm trying to request a ride 30 mins before the hour. Please resolve your system it sucks at times

  49. Holly J-avatar

    Holly J

    2020-09-21T18:13:03.212Z

    Great most of the time. Sometimes does not show your actual location and the wait time is not accurate - add another 5 min at least. Drivers are always awesome though.

  50. Scott Spicer-avatar

    Scott Spicer

    2020-09-25T23:50:28.452Z

    App CAN be great but also CAN be garbage. Always works for me when I cut my location on but if not it will go to search my route and tell me that Lyft is unavailable try again. Will work fine if you're using location though and is cheaper than uber for a standard ride.

  51. Kris B-avatar

    Kris B

    2020-09-14T20:35:32.503Z

    Helps me to work in a pinch. Developers need to consider minimizing the amount of updates for this app as well as the size of the updates. For an app that people use to find rides in a hurry or as a back up plan, it isn't very user friendly to have to wait for an update every time. I use the app maybe once or twice a month and it seems like I have to do an update every time.

  52. probably wix-avatar

    probably wix

    2020-09-19T14:39:05.418Z

    Left my daughter waiting in the rain during a storm with groceries on a major highway for way too long. Listen, we love this app, but a driver needs to get penalized somehow for not showing up after the app accepts a 2nd attempt at a pickup that is over 30 mins wait time. I should get to downvote the ones who do this because they don't wanna be bothered with store runs. I had to use uber so her ice cream wouldn't melt and it made me very sad because they are crooks.

  53. Calissa Wall-avatar

    Calissa Wall

    2020-10-07T09:58:43.640Z

    Ride canceled 15 min before pickup, card glitched and couldn't be reentered, twice. Definitely think twice if you're using it to get to the airport.

  54. Karen Liz Henriquez-avatar

    Karen Liz Henriquez

    2020-10-04T15:26:01.420Z

    My experience with lyft was good. Great drivers friendly some cars clean some not. New Las Vegas complaint about it is that when you want to add a note to the driver it's limited and not enough space to explain the driver what to expect

  55. Andromeda-avatar

    Andromeda

    2020-09-26T23:19:36.350Z

    No. I had a lyft that was 5 minutes away from me. It as glitchy. And tgw damn lyft was driving further and further away from where i was. No. They make it so you have no choice but to pay for the more expensive rides. You might as well just use Uber.

  56. bao tran-avatar

    bao tran

    2020-10-04T20:33:48.906Z

    I switched from iPhone to android and can't get my credit card to work on it keeps saying invalid default but never had a problem with iOS.I hope it can be fixed caused I like Lyft service.

  57. Tony Burns-avatar

    Tony Burns

    2020-10-09T16:49:47.100Z

    When I try to request a ride, I get a pop up that says "persisted_challenge" then the next page fails to load and I can't get a ride.

  58. Amelia Blackwood-avatar

    Amelia Blackwood

    2020-09-16T01:54:29.438Z

    Lyft keeps getting better & better - as if those pesky updates we are all forced to wait & watch while our phones process through each one literally everyday - as if those are ACTUALLY updating & improving this app. Efficiency, user-friendliness & overall a better app above Uber - no question!

  59. Dell Tung-avatar

    Dell Tung

    2020-09-18T12:12:53.857Z

    For some unknown reason, my account is locked and I can not get any support for this issue. The help menu on this thing keeps failing and my emails go unanswered. I guess I am stuck with Uber from now on.

  60. Michelle Harris-avatar

    Michelle Harris

    2020-09-30T00:04:14.572Z

    I used Lyft 4 over a yr now & had multiple rides & no issues. a few mths ago I found myself in need of a ride back home 4 an emergency & I was stuck. I had no $ on any of my cards. After getting someone 2 paypal me the money then find a walgreens to get a vanilla card then purchase a $50 lyft card thru Amazon I added it 2 my account. They froze my acct! 3 mths later they say we decided to keep it frozen n wont give my $ back!!

  61. Patricia McLaughlin-avatar

    Patricia McLaughlin

    2020-10-03T22:13:51.563Z

    0 I am visually impaired. Try to order a car multiple times, just got a map of the world. There is no one to assist me with the app, no one to call, and no way to get a ride from Lyft. I have used the app extensively during the pandemic but today I was put at risk because I could not get a car.

  62. Ashley Perkins-avatar

    Ashley Perkins

    2020-09-17T19:22:37.733Z

    Keep saying add new card. When nothing wrong with the one on file. Now ima be late for work. I knew that promo was too good to be true

  63. Tabitha Theogene-avatar

    Tabitha Theogene

    2020-09-21T10:34:32.563Z

    I'm never using Lyft again. The app keeps changing my destination, some of the drivers have a language barrier so if you need help they won't be able to understand you, and customer service is no help. If you want to travel safely, use anything but Lyft. The app will place you in the middle of no where instead of your destination. If you must, don't rely on the app to finish typing your destination, type it word for word.

  64. Purple Mantis-avatar

    Purple Mantis

    2020-09-30T15:21:15.891Z

    I used to love Lyft. I've been using the app for 2yrs. Just recently, they changed a lot. Customer service is hard to get a hold of someone now, I have been charged for a ride the app cancelled. (Couldn't find drivers) I was able to find the charge and dispute it, now they have it set up that you can't contact customer service. Even the email on the play store app no longer exist. The 24/7 chat box is garbage. It's been 2 days and no one has a hot a hold of me about this charge.

  65. Aaron Arnold-avatar

    Aaron Arnold

    2020-09-30T17:14:34.326Z

    Serious app issues, undependable, unreliable, I cannot express how frustrated and angry I am with your woefully inept programming and reliability. NEVER AGAIN...APP DELETED!!!!!!!!!!!!!!!!!!!!!!

  66. Karri Russell-avatar

    Karri Russell

    2020-10-06T19:51:18.682Z

    This app should not allow you to book a ride if they do not have drivers in the area. Set an appointment and had to cancel because Lyft could not find an available driver in the area. Very frustrating

  67. Close my eyes-avatar

    Close my eyes

    2020-10-07T04:44:07.565Z

    good app, but im Disabled & When the driver supposedly gets to my location they go to the front then i get a text saying i missed my ride when im in the back, but they don't drive back to look! They have my location, then i get charged a no show when im standing out there! Very frustrating! Plz talk to the drivers & let them no to look, not just pull in the complex which i can't verify cuz i don't see anyone, b4 they leave & i have to get another driver, this is wrong & needs to be fixed!$$$👎

  68. Jonathan Kraemer-avatar

    Jonathan Kraemer

    2020-09-29T21:46:59.744Z

    Hands down the best easiest and most affordable means of transportation. And the safest!!

  69. Tarah Davenport-avatar

    Tarah Davenport

    2020-10-05T22:37:51.570Z

    I love this app and the drivers are good. Only thing I would add is ability to contact specific drivers because not all of them are willing to drive hwy 74

  70. William Gonzalez-avatar

    William Gonzalez

    2020-09-21T03:34:17.740Z

    I would give them less and one star, this app is the worst, I'm trying to get my lyft and it freezes and only gives me info from my previous driver even if it has been weeks that I've taken the lyft, I hate it

  71. Pine Wood-avatar

    Pine Wood

    2020-09-21T15:13:26.730Z

    Horrible app. Too many reasons to list, but the final straw was no option to turn off their ads hitting your notification bar.

  72. Peter Jones-avatar

    Peter Jones

    2020-09-25T00:27:48.322Z

    The new additions aren't user friendly.... Loaded LyftCash one or two times.... Now the app won't allow me to load anything more onto LyftCash no matter what card I use.... Drivers are all great .... App is 🤬....

  73. Kyle Austin-avatar

    Kyle Austin

    2020-09-14T22:23:23.222Z

    Both of my credit cards are rejected by the app. It says there's a problem with my "zip code." I live in Canada, and have a postal code. I checked with my credit card companies, and confirmed that I have entered my postal code correctly. I attempted to connect the app to my bank account, but only American banks are supported. Attempts to contact customer service have been fruitless.

  74. Healthwealthwisdom Copyright1995-avatar

    Healthwealthwisdom Copyright1995

    2020-09-25T23:45:00.394Z

    Today lfyt app did not send my driver just st left me waiting ten minutesafter arrival time and it still said the ride was coming . No option to exit my message to driver No confirmation from driver just waited an hour of my time waiting for a confirmed arrival that never came Undependable transportation and they choose the best driver ? Not closet but best so what criteria to choose my driver cause i feel like im being matched to the driver that best matches lyfts choice to convienietly

  75. Jerome Beauford-avatar

    Jerome Beauford

    2020-10-04T00:42:56.145Z

    It needs a operator when requesting rides, this set-up has problems when trying to make corrections.

  76. Logan Sheridan-avatar

    Logan Sheridan

    2020-10-07T21:33:17.315Z

    Needed to use the service for two days while my car was being repaired. I live in an area where I see ride share drivers literally everywhere and on the days I need to use it there are no drivers to be found. I could not imagine depending on a service that could not provide me with reliable rides for two days. The drivers I did finally get were both professional and friendly.

  77. Sandra Chapman-avatar

    Sandra Chapman

    2020-10-05T00:01:29.618Z

    So far so good! Have only used once, hopefully it will stay as simple. Love how they provide information about the driver who will be picking me up.

  78. Kody Stoy-avatar

    Kody Stoy

    2020-09-12T08:48:28.650Z

    I had a few good rides since downloading this app but unfortunately I've also had a handful of bad rides. it charged my card twice on a couple rides that I did recently and they refused to give me my money back or credit my account so thats why they are getting 1 star from me. but I guess thats my own fault for being lazy and paying for rides. nonetheless I prefer lyft over uber. so there's that

  79. Ashley Craddock-avatar

    Ashley Craddock

    2020-09-16T20:09:56.223Z

    It says you can schedule a ride in advance but it's not available to everyone so I couldn't get a ride schedule in advance. This needs to be fix immediately.

  80. Teresa L. Gladhart-avatar

    Teresa L. Gladhart

    2020-09-30T17:26:37.981Z

    Have had terrific drivers thruout and any financial matters have been addressed in a timely manner. Good balance in the professional as well as personal aspects. Top notch!

  81. Amber Remillard-avatar

    Amber Remillard

    2020-09-10T22:25:34.379Z

    I kept getting the message theu couldnt confirm my card for a $8 charge but convienently allowed me to pre-pay for $25 worth of rides when i almost never use the app anymore anyway. I will no longer be using this app since it cant seem to verify a $8 charge but has no issue with a $25 charge that i never even wanted to make. This app and service has gone way down hill. Highly upset i had to pay $25 for a ride to work today.

  82. A Google user-avatar

    A Google user

    2020-10-06T22:26:37.979Z

    Certainly not a "cheap" alternative. "Savings" are such lies. You mean if I decide to wait half an hour, I can save one whole dollar?! Wow! I tried it and latest pickup was 2:50. Fine, I can wait 20 mins. Transferred to three different drivers and ended up waiting until 3:20 just to avoid the cancellation fee when Lyft finally realized the jerk was going in the opposite direction 20 minutes later!

  83. Sierra Harvey-avatar

    Sierra Harvey

    2020-09-26T18:39:01.969Z

    idk what happen after Covid but it's like all the drivers quit. Wait times are crazy and securing a ride isn't as easy as it was before. I've even tried scheduling a ride and 15 mins after that window passed still no diver connected.

  84. Bryan Popkin-avatar

    Bryan Popkin

    2020-08-13T21:56:59.688Z

    App used to be great and was consistently cheaper than Uber until Spring 2020. Haven't been able to connect to a single driver for months. It's definitely not a problem with my phone, service, internet connection, etc either--i know at least a dozen people who have the same issues in the Jersey City / NYC area. Deleting the app permanently unless I get a cute reply from the developers that says the issue has been resolved. Xoxo

  85. Soyuz M-avatar

    Soyuz M

    2020-09-14T19:20:49.952Z

    I am having difficulty logging . I believe there may be mix up with my tel. No. I have requested Lyft messaging center to check my tel. No.in their records and advise. No one has responded to that request.I asked to delete my account so I am able to create a new account. I was advised that to re-register I will need a new tel.no and a new email. This explanation doesn't make sense. Even the bank accounts can be re-registered. There is no tel. No.to contact them. Pl.help. Thanks.

  86. cg musical_legend-avatar

    cg musical_legend

    2020-10-02T22:24:23.566Z

    Takes almost an hour to get a ride. No way to put in a second phone number. Say for instance you're paying for the ride and arranging for someone but the Lyft driver doesn't have the person actually being picked up phone number.

  87. Cody Fisher-avatar

    Cody Fisher

    2020-09-18T16:40:02.975Z

    Absolutely amazing how I wait 10 minutes for the ap to find a ride, then ride takes 30 minutes to get 3 minutes away to then cancel and still charge me for the ride. Start using the cab services again.

  88. Matt Cain-avatar

    Matt Cain

    2020-08-24T01:54:34.725Z

    I have been trying to find a ride home now for over an hour! Every time I used the Wait & Save option, it would run the entire 15-20 minute timer without a notification of an available driver! Then, once it says "Confirming closest driver," it takes forever to find one! I've had to cancel my ride 4 TIMES because of this issue and it needs to be resolved IMMEDIATELY!!!

  89. Elijah Williamson-avatar

    Elijah Williamson

    2020-09-13T17:02:10.266Z

    This app has not been very helpful as of late. I wasn't able to use Lyft for two months because everytime I would try and request a ride my card would constantly decline so I've been using Uber and just now its been doing the exact same thing. Customer service hasn't been very helpful either, so yeah they need to fix these ongoing issues because of this I was late for work this morning.

  90. Kenny Clark-avatar

    Kenny Clark

    2020-09-28T03:54:51.920Z

    This app is a mess. For some reason, I can't request a Lyft home. So I have to put a random drop-off place, just so the app can charge me more money just to go home. So awful!

  91. William Coviello-avatar

    William Coviello

    2020-07-30T04:02:09.400Z

    Great app. Quick pleasant service and you know ahead of time how long a wait, what make, model, color and license plate of the vehicle that is picking you up. You even get the drivers phone# to contact them. Lyft runs a lot of special pricing too. Pricing is competitive and usually less than Uber. I highly recommend them.

  92. Sophia-avatar

    Sophia

    2020-08-05T05:30:34.905Z

    Only useful for the basic need of a ride. I've caught lyft double charge me or overcharge me on multiple occasions. That is really disappointing because I want to trust the app, but for example lyft charged me twice for the one ride. So beware they may try to double charge you unfairly. They need to fix these bugs so others don't get ripped off.

  93. Kafufu Q-avatar

    Kafufu Q

    2020-08-02T10:25:12.409Z

    Before, I used to rely on lyft a lot but ever since the update, I can't even get passed the location-destination page no matter how many times I click "done". I even uninstalled and reinstalled and I'm still having the same problem. I've been trying every sunday for 3 weeks since I need to get to work

  94. Kesha Smith-avatar

    Kesha Smith

    2020-09-09T03:22:23.700Z

    This app is terrible, First you order a ride, they charge your card, "pretend" as if they have a driver in route you're literally waiting 25 mins+ to connect to a driver even though the app is telling you an estimated time you will be dropped off to your location. After enough time passes, they inform you that there are no drivers available please try again later. Oh and the money they already "authorized" on your card will not be immediately released. You have to wait 5-7 business days 🙄

  95. Jamie Little-avatar

    Jamie Little

    2020-07-31T13:04:46.500Z

    Your new update has messed up adding more than 1 stop. I add my destination in, then i go to add my 2nd stop in and i click on the text field and my keyboard pops up but then quickly goes away before i can write anything. Same thing over and over. Only way I have gotten it to work is to choose the location on the map with the pinpoint. And its not my phone cause it works fine on Uber and everywhere else. Also just started today.

  96. Ray Chen-avatar

    Ray Chen

    2020-08-23T15:17:37.880Z

    Glitchy app and a Garbage company, i needed to catch a flight and it shows "connecting you to a driver, estimated arrival at 5.25am" 40min later it is still showing the same thing while "connecting you to a driver" Great app if you just need a ride and dont need to be anywhere on time. But if you are catching an early flight or need to be on time use another carshare app, lyft is just unreliable!

  97. Lexy Robidoux-avatar

    Lexy Robidoux

    2020-09-04T21:48:53.775Z

    I have literally never had an issue with this app. Yes. It changes the driver sometimes but people need to understand that sometimes a driver may be stuck in traffic or take a ride that is paying more. Its the business side of it. Sometimes these drivers are working on their own schedules too, so things come uo in their lives that need to take priority. Thats why they are working for these apps in the first place. Have never had a creepy driver like uber either. So. Theres that.

  98. Shante Williams-avatar

    Shante Williams

    2020-08-20T23:57:38.453Z

    I constantly use this app, but there are times where the price is way more than it should be, your driver gets changed at last minute giving an even longer wait time, or that app is literally not working (by that I mean it keeps you waiting for a driver for as long as it can, the longest I waited was 30 minutes before canceling the ride).

  99. Ann Damasca-avatar

    Ann Damasca

    2020-08-21T23:42:12.600Z

    This app sucks now there are never any drivers available I used to use it a couple years ago and it was way better I just recently downloaded it again about a month ago and it is terrible now never any drivers available and the payment system is all messed up sometimes it won't let me use my card and other times it will. I've tried to reach out to their customer service and nobody gets back to me this app is useless it's really unfortunate because it used to be so good.

  100. Rial Winders-avatar

    Rial Winders

    2020-10-01T03:30:02.454Z

    Love this, cheap, and I always can find a driver near me. Well most of the time.

  101. G-avatar

    G

    2020-10-08T14:20:08.146Z

    Do not use Lyft. I logged out of my account and when prompted to recover my account I was unable to use debit card cause it needed to be "verified". thanks lyft for making me 4 hours late to work. I will not use this service in the future.

  102. Matt Krekel-avatar

    Matt Krekel

    2020-08-15T17:52:38.700Z

    First time user. Tried to order a pick up from my home address. Went to enter my home address. Apparently it doesn't exist. The app won't accept it. The address has been valid for 20 years. The same address works on my girlfriends lyft app. Was going to contact support and try to explain the issue. But there's not option to do so from the app or website for this type of issue.

  103. Jen M-avatar

    Jen M

    2020-08-27T06:43:05.611Z

    **latest update app crashed when clicking on the int'l dog day promo** App closes and have to open again Overall cant complain never wait long for a ride..in my area faster than uber...the wait and save option glitches sometimes N never finds a driver. I'd rather have a car there in 4 min and spend the extra 50 cents than wait....and wait...waiting upto 15min to save less than a $1..doesn't seem worth the wait for what you save.

  104. Jay-avatar

    Jay

    2020-07-31T17:04:35.960Z

    Ever since the update its been doing weird things like the notifications go off for no reason and I notice the price went up drastically. For the same 7 minute ride I've paid 8 dollars for before today was double for the 2nd time. I'm not messing with lyft. They're a ripoff. Guess I'm going back to Uber cuz their prices are better when I compare them anyway ✌🏼

  105. Aod Bot-avatar

    Aod Bot

    2020-08-15T01:26:58.871Z

    Really like it, but I don't always have money on my credit card and I don't carry it with me (so I don't spend on it as much) but every time I have to move money over for a Lyft, I have to re-enter all of my card info which is very inconvenient if I don't have my card physically on me. Is there not a way to re-attempt a charge without having to set up a whole new payment method for the same card?

  106. Yan Nusinovich-avatar

    Yan Nusinovich

    2020-07-31T18:26:14.910Z

    Lately, after you call a Lyft, you are repeatedly kicked to the next driver before anyone actually picks you up. The ETA on the app stays the same, which is a lie, because you actually arrive 30 minutes later. What a failure of an app! And the app doesn't have any button to relay this problem to support or get your money back.

  107. Jose Santos-avatar

    Jose Santos

    2020-08-22T23:26:44.180Z

    Previously a 5 star app and service. The current rating is 1 star because the app refuses to get me a driver. Shows multiple ones on the map but when it tries to confirm the ride, stays frozen on the progression bar. Been days without a fix. Using Uber instead until this is fixed. Galaxy Note 10+ Update: Still broken in the New Jersey area. Waiting half hour for a single ride.

  108. Matt D-avatar

    Matt D

    2020-08-16T08:16:50.978Z

    The app used to be very good. In the last few days when I've tried to use it it doesn't put in a street address it puts in a zip code therefore confusing the driver not knowing where to go to pick up or to drop off I know as a driver I would be extremely frustrated getting that coming through so I think somebody needs to look into this and go from there

  109. Maritza G.C-avatar

    Maritza G.C

    2020-09-02T13:06:03.330Z

    The app for the 2nd time changed my drop off location on drivers leaving me else where. Also, gives drivers the wrong or long way to get to my destination. The GPS is horrible. I don't know if its a glitch but I have a feeling it's a way to get more money from their customers. I might go back to uber.

  110. MrCannibalpsycho-avatar

    MrCannibalpsycho

    2020-09-18T20:29:54.151Z

    I fully paid for a ride and tip and it posted to my bank account. 2 days later I get charged a second time for just the ride even tho it's pending still drops my bank balance and then they say don't worry a couple days you'll get your money back. If the payment initially was already paid and posted why should I get a second charge that is pending. Unacceptable!

  111. faded foolz-avatar

    faded foolz

    2020-10-02T21:35:33.697Z

    Terrible. Ihave paid for 4 rides and have been crdited for 2 of them and i cant use the credit cuase every driver only drives locally. I have had nothing but bad experiences with this app.

  112. Marvenu Baker-avatar

    Marvenu Baker

    2020-07-29T15:43:22.505Z

    I've had multiple problems. In North Dakota only with this lyft app. I have two bank cards and one pre- paid cards you guys have left me stranded on my birthday. I brought a mastercard which you took a payment one time only after that. You were not able to verify the card for some reason. Even though the card had money on it. I am super pissed at this company. I thought so highly of you in New york and Colorado both places. I had no trouble with just getting a ride. Get it together!

  113. M Waldron-avatar

    M Waldron

    2020-08-21T22:20:47.938Z

    App worked well when I initially installed 2/2018. Most recently after the updates it take s awfully long to locate a driver. I have cancelled multiple rides due to this issue. I find lyft to be more affordable then uber; however, due to the long wait I've been paying the additional amount to get to my destination as uber has been consistent.

  114. Wendi Regalado-avatar

    Wendi Regalado

    2020-08-16T23:25:44.885Z

    With this new update in August 2020, the app totally suck. It doesn't let me type in my home address and takes me to a completely different location far away. I always preferred lyft over uber but this new update is slowly changing my preferences. Before the update the app was very simple to use. Other than this terrible update I've had great drivers :)

  115. Jocelyn Conway-avatar

    Jocelyn Conway

    2020-09-02T15:13:35.200Z

    I have had more issues with this app than anything. Theres times where I order a ride and it gives me pick up times but I never get picked up I'm just left sitting there wondering, I've also had issues connecting to drivers, I need to be somewhere at a certain time so I try to call a ride I thought was supposed to be reliable but it takes longer to find me a ride and connect me to a driver than it takes for my ride

  116. Ethan Rohlfing-avatar

    Ethan Rohlfing

    2020-09-08T22:30:14.363Z

    Probably the best app for transportation, I prefer it to Uber actually. Would be 5 stars, but lately I've been having trouble tipping after my ride, as the app glitches and won't show the tip button. It's Usually fixable by turning the app off and on again. And I want to tip because my driver's are awesome! Fix that glitch and I'll give you 5 stars.

  117. Patricia Browne-avatar

    Patricia Browne

    2020-09-12T19:47:12.263Z

    For the most part, I don't have an issue. However, when I schedule rides, I've had my scheduled return ride canceled. I can't do anything about traffic. Perhaps if the driver showed up closer to the originally scheduled time, then my return ride wouldn't get canceled because I was still on my way to my original destination. I wound up spending 2x as much on a return ride last night, and that is unacceptable.

  118. Nesto Px-avatar

    Nesto Px

    2020-07-26T18:40:14.495Z

    It's been about month or so and lyft hasn't been able to find me a ride any where in my area is freakin ridiculous. And not just from one pick up spot. Either form the train station or my home or across town I keeps searching for a ride. And when it does find a ride. It keeps switching drivers, just wasting my time. App sucks. Guess I'll go back to Uber.

  119. Jose Pinales-avatar

    Jose Pinales

    2020-08-05T09:41:02.678Z

    Not happy!!! Way too many times have I actually got a ride ( whether it be waiting for ride to finish or normal) and the driver will wait 5-10 min and then cancel!!! Instead of canceling right away so that another driver can possibly pick me up instead, BUT if i cancel a ride i get charged!!! The driver should be charged just like the customer if they cancel after a certain amount of time, and it should go towards the ride that the customer is waiting for!!!

  120. Earlie Maria Knuckles-avatar

    Earlie Maria Knuckles

    2020-10-09T14:21:41.842Z

    Do not use the Lyft Cash, they steal!! I added some money to my Lyft Cash account in the app, it was a total of about $62, I took only 2 rides costing $15 and $16 dollars. It should have been left with some money, but the app suddently took all my money and said it was zero😳 , they also went into my mum's account that was link and took unauthorized money. They are Scammers!!

  121. Andrew Mark-avatar

    Andrew Mark

    2020-07-27T00:29:02.599Z

    As of 07/27/2020 There is still very long wait times, several drivers canceling on one ride everytime I request. I know it's COVID-19 times, but even just today, had 2 separate ride drivers cancel on me back to back and am still waiting for a driver when I'm suppose to be at work at 5, I always have to start requesting lyfts an hour early just to make sure i get to where I'm going to be on time. No to mention the app crashes it has been starting to have.

  122. Denise Ramgeet-avatar

    Denise Ramgeet

    2020-09-30T10:53:53.430Z

    I just took a trip to the Hospital I work at. I entered the correct address but the driver showed me that the Lyft GPS was giving him the wrong directions so I had to direct him to the correct location. Now Lyft has charged me double saying I changed my destination during my trip, which isn't at all true. I want my money back!!! 🤬

  123. haylestormable-avatar

    haylestormable

    2020-08-12T04:27:48.896Z

    I loved this app, until a few months ago. Only a few times since the pandemic started have I had any luck getting a ride. I would use this to get home from work at night, even used lyft pink to save more. Now I have to pay over 400 bucks a month just to get a taxi home! What happened to all the drivers?

  124. Walter Kimbrough-avatar

    Walter Kimbrough

    2020-08-08T23:53:18.842Z

    Hopefully THIS update will fix the issues: HANGING while adding a stop, NOT CONNECTING to server right after requesting a driver. Also wish they'd not charge so much for the rides since they are OFFICIALLY now more expensive than UBER...and that's saying something. Nope...the update did nothing to help the NOT CONNECTED issue. Now I am WAITING AND SAVING between 5:55PM - 6:10PM...Uh...it's 6:12PM...NO LYFT. Another day...Another issue. When the Lyft AREN'T canceling on YOU...they don't come.

  125. Sarah Strom-avatar

    Sarah Strom

    2020-08-25T13:01:12.145Z

    I attempted to contact customer service to figure out how to fix the issue of my bank thinking the billing address you (Lyft) uses is incorrect. Since there is no where to put my billing address into my profile, I didn't understand how to fix this issue. The person who responded to me via email kept thinking I thought there was fraudulent activity and then they thought I wanted to change the credit card on file... I told the representative that they didn't understand and that I would like to speak to someone else in person and then I never heard back... I also attempted to reach out again to customer service instead of the same person I was speaking to and crickets... Horrible customer service.

  126. Anthony Delyea-avatar

    Anthony Delyea

    2020-08-06T21:09:25.565Z

    I've had too many issues with this app to give it any real credit. No matter how much extra time I give myself I'm late for work because the driver keeps changing or something else random happens. Today the app decided to just not tell me that my driver was coming and wouldn't let me request a new one.

  127. Helen Anderson-avatar

    Helen Anderson

    2020-09-14T13:22:28.259Z

    I think there is something wrong with the app's mapping. I have been in cars on multiple occasions where the driver has been directed to a wrong location only to have to backtrack and to have to use Google maps to find the way.

  128. Russell Mooney-avatar

    Russell Mooney

    2020-09-09T22:50:53.282Z

    Drivers are usually safe, friendly, and with clean cars; but look elsewhere if it's raining. The app will charge twice as much, and that's if you can ever get a driver. I used the wait and save, and even 10 to 15 minutes after my pickup window, it hadn't found me a driver.

  129. Julie Noyola-avatar

    Julie Noyola

    2020-09-15T02:26:08.631Z

    The app is great I can track my driver while the person is driving to me, I get to my destination before my estimated time. Plenty of good paying options and I like that I can see who my driver will be and the vehicle. Good rating options and tip options, fair sale deals.

  130. Debra Kalish-avatar

    Debra Kalish

    2020-10-01T13:53:25.781Z

    Something wrong with CDC guidelines page, cannot "accept"

  131. Phillip Thomas-avatar

    Phillip Thomas

    2020-08-25T08:14:37.870Z

    This app has been trash since the rona hit. Wait times are ridiculous and what is the point in scheduling a ride to not get one. Now the app won't accept my debit card which is the same card I've been using since I started using this app. Oh and by the way my card works for everything else... I guess I'll take my money to uber!!!✌🏽✌🏽

  132. Matt Yoakum-avatar

    Matt Yoakum

    2020-09-07T03:23:56.257Z

    There are never any drivers, even at peak hours. Even if you're lucky enough to get connected to a driver, something in the app automatically skips the driver you get connected to 9 times out of 10, putting you into this horrible juggle of constantly waiting and praying it lets you get where you need to go.

  133. Julie's - Earning Tricks-avatar

    Julie's - Earning Tricks

    2020-09-11T16:44:50.939Z

    DawnIaod (WHAFF) App. LOVE this app! t has a cool selection of games, so l always have something to pick from! Andif you have a problem, they'll help solve it.No problems whatsoever, and an all aroundamazing app! Highly suggest if you're bored,or just got some time to pill. Plus, they've gotreally awsome gift cards, and getting the coinsfor them are a pretty simple task if you ask me.Come on, let's be honest here. We're all stuck inquarentine, and have nothing better to do.. So why not give it a try WHAFF

  134. Ella Patterson-avatar

    Ella Patterson

    2020-09-25T21:28:16.564Z

    Lyft is usually cheaper then Uber, but I keep having issues with the app. Today it said that I was on a ride from yesterday and wouldn't let me request until I uninstalled and reinstalled. Luckily I got a ride from a friend, otherwise I'd have 16 bags of defrosted breast milk. (Don't judge me, my son is going on an overnight and he eats alot)

  135. Adjoah Andoh-avatar

    Adjoah Andoh

    2020-08-04T12:12:43.455Z

    The App has a good platform set up but I will like the opportunity to choose which navigation system oi want to use when using it as a driver. If the app freezes it become difficult to use get the rider information to get to the rider. The rider omplians. Please give the option because the navigation systems work well at different places

  136. Sam Snyder-avatar

    Sam Snyder

    2020-09-18T18:27:00.300Z

    Undependable. I booked a ride Thursday afternoon for a ride to work Friday morning. At no time did the app let me know that there were no available drivers in my area. I was late for work. Thanks for that.

  137. Meredith Myers-Mowry-avatar

    Meredith Myers-Mowry

    2020-09-25T10:52:19.669Z

    OK app. Kinda hard to navigate. Some kinda issue or bug that prevent gift cards from being successfully purchased.

  138. Teropher-avatar

    Teropher

    2020-09-25T17:31:11.424Z

    Quit flashing that you'll be there at a certain time when you don't even have a confirmed driver! This is extremely misleading and frustrating as hell!

  139. Napco napco-avatar

    Napco napco

    2020-09-26T12:44:02.650Z

    Zero customer service support. If you happen to get them via messenger there clearly sticking to some kind of script with zero creativity to approach problem solving. Essentially customer service is non existent

  140. Shem Shem Dendanbaugh-avatar

    Shem Shem Dendanbaugh

    2020-08-04T01:29:53.950Z

    Every time I use this app I schedule the ride hours in advance. Then when the time comes that I need to leave i end up getting passed along to 3 or 4 different drivers and end up leaving 30-40 minutes later than I needed to leave by. What's the point of schedule feature if it's used correctly by the drivers?

  141. Noah-avatar

    Noah

    2020-10-03T17:09:56.208Z

    Started to not accept my phone number despite it being active. App tells me that the code is invalid.

  142. Ian Phillips-avatar

    Ian Phillips

    2020-09-30T23:43:33.548Z

    Buggy UI caused me to nearly miss a ride. Constant in-app notification pop ups are very annoying.

  143. Michael Puckett-avatar

    Michael Puckett

    2020-08-09T13:20:03.780Z

    Your app sucks. I have used my card ( which I get paid on ) before on this app and it worked, but your app seems to think now my zip code is wrong and it won't accept it. Lived in the same place for a year now and the zip hasn't changed. Now thanks to your broken cr-app, I'm gonna be really late to work.

  144. Queen Mora-avatar

    Queen Mora

    2020-08-19T10:16:28.734Z

    I love that they are affordable but they never have cars out. Sometimes you have to wait up to 2 or 3 hours before you get a ride and if you cancel a ride you wont get your money back until 24 to 48 hours later. If Uber wasnt so high in prices I would use them and delete Lyft. YALL NEED TO HAVE MORE DRIVERS OUT ON THE ROAD!!!!!!!!!!!!!

  145. Quenderish Colon-avatar

    Quenderish Colon

    2020-08-07T07:31:10.243Z

    This app is good for a basic ride. But far too many issues with drivers. We should have the option of dropping drivers the same way they can drop us. Especially when the drivers are purposefully taking long, just feels like they can get away with wasting our time.

  146. Pheng Chiu-avatar

    Pheng Chiu

    2020-10-07T11:24:05.100Z

    Easy, simple, wait saving option, pretty accurate time frame window 👌

  147. Dawn Lynn-avatar

    Dawn Lynn

    2020-10-08T17:16:37.411Z

    Very unhappy because my card was charged even though we cancelled the ride and now I'm having issues having my money refunded appropriately and in a timely manner it only took seconds for them to take my money but now I'm not getting it back.

  148. Amde Mesfin-avatar

    Amde Mesfin

    2020-07-31T13:12:32.680Z

    The driver app should be separate from rider app. Why not make it easy to use just a driver app and rider app separate? The new policy to carry wheel chair and other devices in the vehicle is not reasonable. We are not driving min Van's and mobility vehicles. The policy maker is out off his mind , Please think again

  149. Walter Walker-avatar

    Walter Walker

    2020-07-29T10:44:42.325Z

    I am giving this a one star not because of the driver but because of the app and lyft itself. I had a driver who was pre-set to arrive between 630-645 am today. The 1st driver was 15 mins away which was fine still within my time window. Then the app switches me to another driver who is 18 mins away. It takes me a little out of my time window but I am still okay with that. Then when that driver drops off his ride and is about to come get me, they change and I get another driver 18 mins away. Smh

  150. Sara Giustini-avatar

    Sara Giustini

    2020-08-15T17:24:13.949Z

    Every single time I've ever tried using lyft, something goes wrong. 9 times out of 10 it tries making me add a second card which i do not have so i can't do ANYTHING!!!! Every single time i have had to get Uber instead so if you are reading this, just go with Uber