Grofers - Order Grocery Online APK

Version 5.3.2 - com.grofers.customerapp
Last updated: 2020-07-23

Order at India's Biggest Grocery Shopping App. Get Prices Lower Than Supermarket

Grofers - Order Grocery Online apk

APP Information

Download Version 5.3.2 (271605312)
Apk Size19.32 MB
App DeveloperGrofers India Pvt Ltd
Malware CheckTRUSTED
Install on Android4.1.x and up
App Packagecom.grofers.customerapp.apk

Download Grofers - Order Grocery Online 5.3.2 APK

App Description

Grofers - Order Grocery Online is grofers,customerapp,shopping, content rating is Everyone (PEGI-3). This app is rated 4 by 12 users who are using this app. To know more about the company/developer, visit Grofers India Pvt Ltd website who developed it. com.grofers.customerapp.apk apps can be downloaded and installed on Android 4.1.x and higher Android devices. The Latest Version of 5.3.2 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 88219+ times on store. You can also download com.grofers.customerapp APK and run it with the popular Android Emulators.

Save more with Grofers! Get guaranteed lowest prices on all your supermarket shopping; home delivered in Delhi, Gurgaon, Bengaluru, Mumbai and 21+ cities across India. 

Grofers is your low price online store where you get the latest products from Patanjali, Aashirvaad, Saffola, Fortune, Nestle, Amul, Mother Dairy, Pepsi, Colgate, Dabur, Surf Excel, Maggi, Vim, Haldiram's and Pampers amongst other leading brands.

Shop online for grocery, fruits & vegetables, beauty & wellness, personal care, household care, diapers & baby care, pet care, meats and seafood and get them delivered to your doorstep at the lowest prices.

# Choose from over 5,000 products at prices lower than supermarkets, every day!
# Schedule delivery as per your convenience.

App Features:

# Lowest prices guaranteed on all your groceries. Else we refund the difference. *
# 100% return and exchange policy: Not happy with the product? Return it at the time of delivery, no questions asked.
# Multiple Payment Options: Sodexo, COD, credit & debit cards, net banking, wallet (Paytm, MobiKwik)
# Easy search options: You can search in 6 regional languages.
# Offers: You'll never miss a chance to save. Get alerts every time we have a special offer running!
# Grofers Cash: Get instant refunds through Grofers Cash. Use it for your next purchase or transfer it back to the original payment source.
# In-app Support: Help is just a click away. Now get instant support on the status of your order, or any issues related to payments and refunds.

Suggestions are always welcome. Drop us a line at

“GROFERS” is owned & managed by ‘Grofers India Private Limited’ and is not related, linked or interconnected in whatsoever manner or nature, to “GROFFR.COM”, a real estate services business operated by ‘Redstone Consultancy Services Private Limited’.

*​Terms ​and Conditions apply

App ChangeLog

  • Launching Grofers Win-Win!
  • - Earn points by shopping and doing other activities on Grofers app
  • - Use the points to earn exciting rewards like T20 match tickets, Dinner Set, movie vouchers, Cashback and many more
  • (Currently available in Delhi, Noida, Bangalore, Kolkata, Lucknow, Pune, Jaipur, Ahmedabad, Chennai, Kanpur and Faridabad)

App Screens

Grofers - Order Grocery Online App Screen 1Grofers - Order Grocery Online App Screen 2Grofers - Order Grocery Online App Screen 3Grofers - Order Grocery Online App Screen 4Grofers - Order Grocery Online App Screen 5Grofers - Order Grocery Online App Screen 6


Apk scan results

Apk Scaned By TotalVirus Antivirus,com.grofers.customerapp.apk Was Pure And Safe.

Scan Stats:confirmed-timeout:0|failure:0|harmless:0|malicious:0|suspicious:0|timeout:0|type-unsupported:12|undetected:59|
Name:8C3ECE0EDE91A0F30D36D79D2FA0E19B SHA-1:9160a62ebd6353667cf79713a7ecc8137100de01 SHA-256:61151ced3099028c4658ab35e151f6350f8e1a1401f36fa8dc4466cf0df958ac SSDEEP:393216:WEEpunT1fHio/PGLvC5KAaWDl7uLPxqs6QkFIkH2LH3e9EYwVb:ZT1fHpPGDC5KAd8LgsYFrH2jqEJl File type:Android Magic:Zip archive data, at least v2.0 to extract File size:20254356 Uncompressed Size:39118965 Contained Files :3008 Contained Files By Type:MF:1,RSA:1,SF:1,crt:9,dex:3,gif:3,gz:1,jpg:9,jsa:16,mp4:2,mtl:1,obj:1,otf:1,png:327,so:14,ttf:6,txt:2,xml:152,


requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION: Access coarse location sources, such as the mobile network database, to determine an approximate phone location, where available. Malicious applications can use this to determine approximately where you are.
android.permission.ACCESS_FINE_LOCATION: Access fine location sources, such as the Global Positioning System on the phone, where available. Malicious applications can use this to determine where you are and may consume additional battery power.
android.permission.ACCESS_NETWORK_STATE: Allows an application to view the status of all networks.
android.permission.ACCESS_WIFI_STATE: Allows an application to view the information about the status of Wi-Fi.
android.permission.CAMERA: Allows application to take pictures and videos with the camera. This allows the application to collect images that the camera is seeing at any time.
android.permission.GET_ACCOUNTS: Allows an application to access the list of accounts known by the phone.
android.permission.INTERNET: Allows an application to create network sockets.
android.permission.READ_CONTACTS: Allows an application to read all of the contact (address) data stored on your phone. Malicious applications can use this to send your data to other people.
android.permission.READ_EXTERNAL_STORAGE: Allows an application to read from external storage
android.permission.READ_PHONE_STATE: Allows the application to access the phone features of the device. An application with this permission can determine the phone number and serial number of this phone, whether a call is active, the number that call is connected to and so on.
android.permission.READ_SMS: Allows application to read SMS messages stored on your phone or SIM card. Malicious applications may read your confidential messages.
android.permission.RECEIVE_BOOT_COMPLETED: Allows an application to start itself as soon as the system has finished booting. This can make it take longer to start the phone and allow the application to slow down the overall phone by always running.
android.permission.RECEIVE_SMS: Allows application to receive and process SMS messages. Malicious applications may monitor your messages or delete them without showing them to you.
android.permission.VIBRATE: Allows the application to control the vibrator.
android.permission.WAKE_LOCK: Allows an application to prevent the phone from going to sleep.
android.permission.WRITE_EXTERNAL_STORAGE: Allows an application to write to the SD card. Unknown permission from android reference Unknown permission from android reference Unknown permission from android reference
com.grofers.customerapp.gcm.permission.C2D_MESSAGE: C2DM permission.
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read your text messages (SMS or MMS)
Allows the app to read SMS messages stored on your phone or SIM card. This allows the app to read all SMS messages, regardless of content or confidentiality.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

receive text messages (SMS)
Allows the app to receive and process SMS messages. This means the app could monitor or delete messages sent to your device without showing them to you.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.


Certificate Issuer:C:91, CN:Albinder Dhindsa, L:Gurgaon, O:Locodel, ST:Haryana, OU:Grofers
Certificate Subject:C:91, CN:Albinder Dhindsa, L:Gurgaon, O:Locodel, ST:Haryana, OU:Grofers







Interesting Strings


Older Versions

More Android Apps to Consider

Google Play Reviews

  1. seshadri mukhopadhyay-avatar

    seshadri mukhopadhyay


    You have a wonderful app but it also have some big loophole. I would like to highlight that. I am currently not using the mobile number which is registered with grofers. I have accumulated a lot of points also in this account. Now when I called the customer care to change my mobile number they just replied no we cant change that. Now I know I can always register with my new number. But then what about the points which I have accumulated? This must be provisioned soon.

  2. hemant wadatkar-avatar

    hemant wadatkar


    On other apps (e.g. Amazon), when u click on any item to add it to the cart, it quickly says if the item is available for delivery in ur area or not (because of COVID19 etc), I was expecting d same thing frm this App. This App first takes my address using a GPS location (it doesn't say anything). I spend hours in searching for items on this App and manage to add 40 items to my cart (it doesn't say anything). Only on check out this app says due to COVID19, we cannot deliver to ur area. STUPID.

  3. Sritama Chowdhury-avatar

    Sritama Chowdhury


    Can't even login since I have downloaded it. It is showing error. Definitely not an internet issue as all the other apps are working just fine. Edit: Issue resolved. Grofers even delivered some essential products during this lockdown period. Thanks for that. It will be awesome if you people keep updating your stock.

  4. Gaurav Jain-avatar

    Shows we can accept order but does not accept. Being a club member is of no use. Always waste half hour adding items and shows cannot accept. Wasted many hours on this app. Also unable to use Orange cash since Covid issue even though promised by the company earlier. Winwin points more than 10k but waste, cannot redeem anything useful. Rewards are simply not useful. Instead of giving branded items, they are promoting other websites.

  5. Ravinder Malik-avatar

    Dated: 07/05/2020 Update not being done.There is some problem in updation of app.I tried for many times . Old: You have removed Oriental Bank of Commerce from payment gateway after merger of OBC, United bank of India with PNB, but United Bank of India is available for payment. On other sites we are making payment through OBC. You are requested to look into the matter, so we may make payment through netbanking. R K Malik

  6. Prateek Awasthi-avatar

    Prateek Awasthi


    Looks there is a big, combine new order with previous is good but it should not be default for all new orders. Due to it, in the same city, I ordered grocery for my relative first and then trying for me, I am unable to place order as it is always combining it to last order. It is urgent and also I can't go to them due to lockdown. You have really put me blocked as consumer where my avg order value is more than ₹5K. Please fix this issue on priority. I believe this issue was not coming earlier.

  7. Tarun Kumar-avatar

    I am using this Application from long time. This is Awesome app. It quality and rates are too good. And they will deliver order on time or before time.I am totally satisfied this app. I request to all of you kindly install it and order from this app. Definately you will get a huge benefit there. Please try it as soon as possible. Stay Home Stay Safe. Thank You Grofer Team

  8. Avinash M-avatar

    The search features are not user friendly. Please check how Amazon, Flipkart or Big Basket's search work. It's more interactive, by suggesting similar items when what i am looking for is not available. Lack of vegetables and fruits is a handicap. I would rather use an app where I can get everything that I need instead of buying something from you and looking for the rest in another app.

  9. Umesh Jaiswal-avatar

    The worst app. They are cheating people by accepting orders and through prepaid online payment and after receiving payment they keep changing the delivery date. I had placed order on 12.4.2020 delivery was on 16.4.2020 then changed to 21.4.2020 then again changed to 24.4.2020 and now changed to 28.4 2020. Though I had placed another order on amazon on the same date and it got delivered in two days which was before the delivery date.Grofers are using customers prepaid money for their business.

  10. deepak wasson-avatar

    app has become very slow during lockdown. earlier it was working fine but now it takes too much time to load.sometimes i have to quit coz it is still loading . even after many attempts i am not able to see the home page .

  11. Priti Tiwari-avatar

    My past experience were good but this time product was missing which was charged in prepaid order. On top of that product total was lesser than the charged amount including missing product. Don't know for what I have been charged. Then I tried contacting customer support but nothing happening. They said to update app but still not able to chat with customer support. Emailed to them let's see, waiting for them to clarify and refund.

  12. Karan Arora-avatar

    No slots available since March, whats the use of such an app, where delievry is not available when most needed? The developer responded, please explain in more detail on some general phone number, what more do you want? Isn't the post self explanatory, unless you have robots sending standard responses.

  13. anikate bajpai-avatar

    You dont allow to use the credits. Better option will be to refund the money to the payment source. Paying to get good service still most of the times the mobile number does not sync. Why is it that you app faces problem all the times? Support is useless as always.

  14. Dhiraj Panekar-avatar

    It's a very good app but when I want to checkout it's show all slot are full what is that if you know we are living in metro city and now condition you have to work hard to establish your self in public. But I think your are getting failed.

  15. Shivangi Singh-avatar

    since the lockdown something has happened to Grofers. Orange cash was supposed to be used per month(₹300) else it'll be deducted. It was fine until the lockdown. Now you cannot use orange cash on the grocery items, it can only be used on kitchen items. In the time of crisis grofers needs to profit more, but then why deduct the orange cash monthly, it's you that's not letting us use it but why the hell are you deducting it. In this period grocery is imp not the kitchen accessories. Understand plz

  16. manu joseph-avatar

    Easy to use this aap compare to bigbasket aap, I am using both the app. Grofers app is accurate about delivery slots. It would great if you can add an option for email address integration in this aap. as of now it is limited to using mobile number sign in. Over all good and trusted brand in Bangalore during covid situation. Most of the place they are trying hardwork and making sure on time delivery and sending hugh quality products. Thanks

  17. Swapnil Jadhav-avatar

    I was a big fan and consumer of your services. Though I can understand the situations around, app experience is very bad. You allow us to add things to cart, after loading 50-60 items, in cart you are showing no slots available. It is emotional harrasment. :( Please, try to start services in our area. Pin 400088. Thanks.

  18. Ashiya Mansuri-avatar

    Best Grocery and Other Items App.. User friendly During this lockdwn situatn, its the only app which had slots available n delivered all the essentials at my doorstep n dt too on time. Agreed dt i had to wait for slot for a week but i got one. Thank you grofers for prompt delivery of essentials. Thank you n salute to all the delivery executives who are risking their lives to serve us. 👏🏻👍🏻 A BIG THANK YOU!

  19. M G-avatar

    The app's login otp works only if google services has access to sms, which i don't prefer. I am first time user so faced a lot of issue. Other apps don't rely on google services access to sms for login. Please fix this.

  20. stuti kalra-avatar

    Circa 2017 my first experience with grofers was not good. Payments, cart updation there were lot of problems. I vowed never to use it. Fast forward to 2020 I see an easy to navigate, very smart and intelligent App which is any shopper's delight... Loved it and will be using it now.... I must say they have used the investors money to upgrade their tech solution very very well. Extremely extremely extremely Happy.

  21. conrad pereira-avatar

    Your search engine is the worst. You search for an item sometime it shows irrelevant items. Not related to the search query at all. If the item is unavailable then say so.

  22. Rajinder Bansal-avatar

    Rajinder Bansal


    Why the app is so slow? Taking too much time in loading the home page. Even product search results are being delivered too slow. Have done all the cache clearing etc. Even uninstalled the app and reinstalled...

  23. Vishnu Diwakar-avatar

    Good app and work fine but you need to update all product in the app for a family kitchen , like we will going to mall per month for 1 month goods purchasing for kitchen, now i want to order to you but here all products are not avilable so i need to go mall, in this case why i m ording from you need to update all products for a family kitchen...

  24. Kapil Thakur-avatar

    App too slow.. I am using Android 10 operating system. It's taking to much time to load home page only. Around 5 to 10 min To load single page only. This issue should be fix on urgent basis.

  25. abdul aziz-avatar

    Have been using it since last 13-14 months never had such a big issue while shopping on it. However in recent months i have been noticing that they are only selling their own brand items which are generally of low grade as i have already tested some. Also earlier to get free shipping u were required to buy for rs 500 only and that slab has been increased to Rs 1200 now (Shocking) moreover u can not chat/talk to the customer service associates (earlier it was available) only with chatbots.

  26. Fakhruddin Jailani-avatar

    Fakhruddin Jailani


    This is one of the most pathetic and unreliable apps. Lockdown was also an opportunity they didn't capitalize well compared to Dmart Ready working smoothly. Moreover, even under normal siruations, no items are available regularly. Most of them can't be repeated such as Amul butter, Britannia Cheese, Sundrop Oil. Some or the other items are always out of stock...One night you add them to cart and the next morning it is unavailable throughout the day.

  27. kostury khatun-avatar

    Initially this app worked well, but few days later, it stopped opening. Every time I try to open the app, it starts buffering, then 'something went wrong' pops up. I'm fed up with this app.

  28. Nidhi Jaiswal-avatar

    From last many Days,i'm facing alot of issues.. It's not working smoothly at all.. Even i uninstalled the app after that it's not working... It has been not installed...after 59% it's not downloading.

  29. Simran Singh-avatar

    I realized that a few items without discount had increased prices. Fake prices. Like one product I checked on other website had a lower actual price and then discounted but grofers had it at a higher price and then discounted which made the price almost same even though it gives an illusion of discount!

  30. ilyas zeb-avatar

    Not enough items available. The stock availablity is riduculous. Big basket has amazing user interface and variety of items in stock. I am really happy shopping from big basket. I have no use of your useless app and brand.

  31. Siddharth Bhartiya-avatar

    Siddharth Bhartiya


    The app just stopped working in Indore all of a sudden. Till yesterday it was fine. When people need your service at such a critical time how could you do that!!!

  32. Nikhil Tetame-avatar

    Pathetic app, keeps giving notifications of offers and discounts in the notification bar and when you actually try to checkout, it says slots are not available. When send notifications when you are not servicing in my area!

  33. Ankit Ranjan-avatar

    During Pandemic time you are never available and selling membership for nothing, worst , from last 2 months never get a slot, in this tough time if you were not there for the customer then what is the use of your app, in this tough time local vendor is helping to get us grocery, I will never shop with grofers again.

  34. aditya chilbule-avatar

    aditya chilbule


    Dear Grofers, plz provide slot or just show no slot message availability on first screen. Do not give false hope to users(us). After selecting all the items when you show slot are not available it very painfull to watch no slot page.

  35. Ramnarayan Ramaseshan-avatar

    Ramnarayan Ramaseshan


    Excellent service. 5 star delivery personnell. My money got locked with big basket with no slots opening. In grofers they tell you when slots will open giving u a fighting chance to get slots. They are far superior to big basket. Their app interface is a lot better laid out and more customer centric alongwith an automatic tipping system which gets a super score. The only thing they can improve is adding more items and nothing else.

  36. bhushan chandure-avatar

    bhushan chandure


    Always shows delivery slots full.opening again in few hours from past one month! Purchasing groceries from around 2 years, but now in time of need, they disappeared whereas other players are still providing services. Need to step up your game Grofers!

  37. mateen siddiqui-avatar

    mateen siddiqui


    Unable to connect to customer service the chat bot just keeps redirecting to the first page and I received an item which was damaged, an item which is rotten but there was no way for me to connect to someone to get this resolved.

  38. Chintan Dedhia-avatar

    I have paid in advance online without any discounts and still not received the delivery even after 12 days......... Very very depressing.....essetials are not been delivered even after such a long time This app has an option add items even after you have already ordered and if same is not delivered...... Section says.... Forgot to add.....this dosent works..... I have been trying to add from same hour of my previous ordered material.... But this particular feature is not at all working...

  39. Jyoti Sharma Jyoti-avatar

    Jyoti Sharma Jyoti


    This app is amazing. I like this app.There are many advantages of this app. The cost Price is also under my bachat. It is giving deliveries during corona virus☺. It is supporting our country and us. I love this. All features of this app is very good.

  40. Nikhil Jain-avatar

    Pathetic app. The app is very very very slow and it would take a minimum of 2-3 minutes to load any page even on 4G Airtel. Uninstalled it after struggling with it for over 15 mins.

  41. Technical Prabhjyot-avatar

    Technical Prabhjyot


    This is the best app i reccomend it . It is very easy to access. Delivery is very good. I really save money from this app. and products prices are very reasonable than the super market price .

  42. ROXAN HENRIQUES-avatar



    Continuously unavailable! My god these apps are useless at times of crises. With or without membership! I HAVE YOUR STUPID MEMBERSHIP AND WOULD LIKE A REFUND! JUST SO IRRITATED WITH THESE APPS!!! I placed an order an it gets rescheduled to after the lockdown for the 4th May. Customer service is so redicules! That I feel the next action is going to be order cancelled with no reassurance! You'll play the worst game with people at this time especially your own club members who promote you'll!

  43. Dimple mehta-avatar

    From last 4 days I'm checking continuously everytime it says delivery slots full. I even chose the option of notify me but till date I have not received any notification! What worse can you expect in this lockdown! And that's the reason I rate this app as 0 from 5 !!!!!

  44. Vinu Pillai-avatar

    Earlier in the initial years it was good but later delivery period increased from 2 days to 4 days. Having club membership but no special services are offered during these covid pandemic period not getting any service. Had placed ordered on 9th april which was due for delivery on 13 which they rescheduled on 17th and now again reschedule on 25th April which hope they will not reshedule? Now on 25 now it is again reshedule for 2ndmay wow what a service ??? Pathetic old customer has to wait 1mths

  45. Deepak Kapri-avatar

    Absolutely love this app. During the covid 19, they have come up with zero contact delivery by wrapping all the items in a bag with a nominal charges of 15 bucks. This makes zero contact an actual zero contact contrary to what other rival online companies are doing.

  46. Mahesh Todkar-avatar

    Very poor site, spent 2 to 3 hours on site and finally came to know service not available in your area.. it should be in first place so that we could think well before getting surprise at the last and save our precious time... Ekdam faltu app..

  47. prabhash chandra Roy-avatar

    prabhash chandra Roy


    Previously Grofers have made many deliveries to my address, but now saying they don't have the service to my location. I have uninstalled the app. Even then they are sending SMS regularly which is very irritating. I advise them not to send SMS to me anymore.

  48. Anup Shaw-avatar

    Overall app is good but we there is no option of rating the products. Product should be rated and must have comments to check before buying it. I would request to developer to add this feature to the app.

  49. Shweta Khot-avatar

    I added disposable bag in my cart when I went to order that it showed that item was out of stock so I added another one which was high in price but After my order and payment was completed immediately I searched for that dustbin bag I wanted to order was in stock and also rates of some items increased when added to cart this is bad otherwise thanks for delivering essential products in this critical situation.

  50. Monika Arya-avatar

    1 star for the application as it's not very user friendly 0 star for their customer relationship as they have disable the chat option which was periously there, now the customer just have to select one of the 4/5 options

  51. Devendra Gusain-avatar

    Devendra Gusain


    Your app is very good but I have wanted some changes in your app. In address menu, please add mobile number column so that update mobile number any time. With regards

  52. jayantika chaudhary-avatar

    jayantika chaudhary


    Not at all user friendly. Products not under specified category. You search for something else,it shows random products. Most of things not available.

  53. Mamta Singh-avatar

    Really a nice app with a good user interface. First it had some issues but thanks the developers who resolved it. Best grocery app online and a must try app. Awesome pricing of goods. Keep it up team grofers.

  54. Vaibhav Hadimani-avatar

    Vaibhav Hadimani


    Everytime open the app, we could see slots unavailable. Never heard from anyone, they were able to get the ordes successfully. Annoying service from such a huge organization.

  55. Talha Khan-avatar

    It was good app and providing services quick and efficiently but in hard time when people spent from savings they not providing any offers or doesn't apply it's own orange cash while in normal days i get 10 to 20% discount but when i need this there isn't providing this time i thinks it is harsh call

  56. Varun Dwivedi-avatar

    Fantastic service.....first time used during delivery on time and different product options are available. Price of different items were less compared to other apps.

  57. vibhuti rajpal-avatar

    The customer support option is useless. It gives me no information and keeps on repeating the same questions in a loop. My query is still not resolved.

  58. Preeti Thakur-avatar

    This is the good app. Provides good quality products with the reasonable orders. I have ordered from this app which was not recieve me on the time of delivery date and was enable to know that where that was. But after complaining that I have received my order within 24 hrs. I m happy to the Grofers team work. I want to suggested only one thing plzz provide any customer care no. On the grofers app which will very helpful to the customers. Thank u grofers.

  59. Ranglal Meena-avatar

    When I start the application, it takes a lot of time to load the content even my internet speed is good.Please solve this problem fast.

  60. Nazeema Noorani-avatar

    Nazeema Noorani


    I have been using this app to order groceries for my parents in India as I live in United States. But recently I am not able to access this app on my US phone and also not on my computer. On website - I get an error message stating the IP address coming from US has been blocked access. Can you please help look into this issue? For people like us who have senior citizen families in India, this is the only way we can arrange groceries delivery for them.

  61. arihant jain-avatar

    I pay attention that you have not provide the facility to use orange cash at payment mode.. It is not expect with grofer it's totally cheating with customer.. Why you have given the offer when not complince worst service.. I have switch to big basket if not provide reedem facility of orange cash.

  62. Rajat Ganguly-avatar

    Why Orange cash has not been deducted from April 2020? When asking to customer support it replies will be credited after 24 hrs. But no such activities.

  63. Rajesh Jain-avatar

    Application is running very slow, not at all opening on mobile internet, working on wifi only. Economical and on schedule delivery.. they need to improve delivery schedule more to ensure delivery within 24 hours

  64. aamir javed-avatar

    This apps claims to provide groceries at the lowest price than any other supermarket. However, this is totally wrong. I have compared the price of products at grofers with the prices at Flipkart & few physical outlets & found that grofers is selling at very high cost. This is the worst app which is cheating on customers by selling at high cost.

  65. Swati Roy-avatar

    Best online shopping app ever! Got my groceries delivered within a day of placing order at the time of crisis! Complete reliable shopping site. So contended with the service provided!

  66. Pooja Das Karn-avatar

    Every time I receive a damaged product, or a missing item. Not a single time I have got the complete order without any missing item/damaged item. also there are very less variations of each product.

  67. Husein Mamujee-avatar

    App is not working properly since 1 month. When I am trying to checkout it is asking for delivery address repeatedly when it is already stored as home address in the app. Kindly rectify this app problem asap.




    Worst app ever... Keeps changing delivery slot on their will.. funny thing is old orders they have rescheduled to later dates and it shows earlier delivery slot for new orders ...defies logic.. I mean when you don't have slot for older orders how is that you are promising early slot for new orders ? When contact customer support they don't listen your issue .. Pathetic rescheduled order for 7th time.. even after contacting below number order is rescheduled.. don't buy anything from groffers

  69. Prasoon Rastogi-avatar

    Prasoon Rastogi


    App must be made faster. One problem that I have come across daily is that your servers are pretty slow in the evening time (not just during lockdown). Please resolve this.

  70. Ankur Jain-avatar

    Wonderful app, Great pricing, Timely Delivery, Great offers and plans. Thanks for providing continuous support over good and hard times.

  71. Suresh Mamani-avatar

    Absolutely good experience... In this lockdown situation it's very good platform for groceries and stationary items, delevery is also very fast....

  72. Musayyab Ahmed-avatar

    It's been a month of lockdown!! Not a single day I found that there is a slot available.. this is rediculous where other apps are delivering thing, on grocers it's always full!!..

  73. Aniket Kumar-avatar

    Worst search bar. Very Bad experience. Searching for something and result is totally different than search. Uninstalled. Go for other app.

  74. Sujit Pal-avatar

    Every product price hasbeen increased than before and packing charges Rs.15 extra before is not taken market price and grofer price is same . Before Bachat membership subscription was Rs ,49 monthly now it is Rs.79 .Rs 30 increased

  75. Mansoor Ahmed-avatar

    Ordering and prices are good. Customer support is pathetic. Chat bot never works. Emails go unanswered and no number to reach them. Two items were missed in my order which I raised a ticket (10107755), more than 10 days and I am still following up without any success. No cheers. Update : The customer care no provided to contact doesn't exist, that's the message we keep getting. Don't take chances shopping high value from Grofers, always opt for COD, atleast you won't have to lose your money.

  76. Mithun Chaturvedi-avatar

    Mithun Chaturvedi


    I am using this app since last 2 years but today i ordered groceries from it and charged non SBC prices while i have received message to extend my sbc membership for 1 month.. Today Very bad experience..

  77. Christy-avatar

    The prices are good. But not sure if it is due to the lockdown, the tissue section is always empty though offera are showing on the app.

  78. deepak desai-avatar

    Hopeless & useless app....after an exhaustive exercise after registration no order could be executed and always show...not accepting orders due to due to waiting hence Uninstalled the app.....IS SE TO HAMARA GALI KAA KIRANA WALA ACHHA HAI.

  79. Sree Ram Prasad-avatar

    Sree Ram Prasad


    Missing items in delivery and worse chat support. Waste of time and energy. Technically chat is not working either.

  80. Suresh Khattar-avatar

    User friendly. Interface with customers is however very limited. But delivery and packaging of items is good and generally reliable .

  81. Nimmi Nancy-avatar

    By far the best ! Be it fast delivery or the quality of items , its up to the mark.

  82. babita-avatar

    Superb app, wonderful to have home delivery during the corona lockdown. Hats off to grofers for such smooth service during this tough time ..

  83. Rahul Banerjee-avatar

    One of the worst app...none of the products are available....either they dont take orders...or cancel it at the last this crisis period when we are unable to go out for the necessary goods, grofers is also of no help. After few days they open slots for new customer but for ols customer slots are not available

  84. Andy Pa-avatar

    Have being trying to order for a month but slots are never available, then for the last week l keep getting the message - this card cannot be checked out and now once again I see that no slots are available. I am located in Mulund, Mumbai. Can someone help? Thanks

  85. Haroon Ahmad-avatar

    I loved the experience so far! But many basic things are unavailable

  86. Bhawna Chaturvedi-avatar

    Bhawna Chaturvedi


    Best saving features is best. In this lockdown also they delivered products to us at time. Thank you are friend in need.

  87. Maninder Singh-avatar

    Not user friendly at all! Every time I search for a particular item I am shown various other irrelevant items I did not ask for. So much so that it's not the even a varient of what I asked. Very, very frustrating experience. In times of need, this not a app I will bank on. Please fix your search engine. I rate this app 0/5 but that is not an option here.

  88. Biswajit Sarkar-avatar

    Biswajit Sarkar


    I never find a product that i search for. I want to explain by giving an example whenever i search for monaco biscuit i get result for oreo biscuit similarly if i search for turmeric powder i get options for surf excel. This app is completely a joke. And i never get a time slot for the products i want to order. I understand that you are working hard during this hard time. But it doesn't mean that your search result gives such a nonsense result.

  89. Mithlesh Kumar-avatar

    Best application for shopping daily home products but nowadays prices are high, i think you should look in this.

  90. hosidar daji-avatar

    Very poor service. Everytime I logon says no slots available will inform you. It has been 20 days and I still haven't been informed as yet

  91. ANANYA KARMAKAR-avatar



    Easy refund and adding forgotten items to the cart is also smooth. Overall procedure is very satisfying.

  92. S A Dwarakanath-avatar

    S A Dwarakanath


    Very good App & very user friendly App. Easy & very convenient when compared to other online shopping Apps.

  93. Santhosh Kumar-avatar

    Just gets the basics done, that's it. No ability to sync cart between desktop, mobile app and mobile sites. No option to save items in cart for later purchase, only option is to delete the item and add the item back later. When availing offers cannot use a saved card and apply promo code, need to re-enter the card details again, defeats one of the purposes of saving the card details. Really need address these basic features at the earliest. It's been 8 months and none of these have been fixed.

  94. srk fan-avatar

    I'm facing login issue from my existing number which I'm using on grofers from last 2-3 yrs...this is time of need to be fulfilled but this issue is really disappointing. I'm trying to login from last few days but its showing "unable to send verification sms code" . I've also got club membership but of no use if I can't login




    Worst app in its category. It seldom works, has too few things in the store and that too, of poor quality, high price.

  96. divya lakshmi-avatar

    Surely helped my deliveries during lockdown. Packaging was excellent, great service. app is user friendly, easy to navigate and add regularly bought items.

  97. Ronak W-avatar

    There should be a banner when you login if the delivery slots are full, not when you check out after spending the time to add items to cart, does it make sense?

  98. subhasree ghose-avatar

    subhasree ghose


    This app doesn't help during the time of crisis. I have been trying to order from the app, but while checking out, it is showing"no internet connection". All other apps are working smoothly except checking out on Grofers. Having the worst experience during a crisis period. Please don't promise anything fake in your website. Because it is showing that after 12pm you will start taking orders, but the entire thing is nothing but fake promises. Please don't make fake things to fool common people.

  99. Rajat R Shetty-avatar

    Even though it was very difficult to get a slot during the lockdown..I must share that the packing and the way the items were packed was immaculate.

  100. Vikas Ranadive-avatar

    Excellent, on time delivery. It's very helpful and I highly appreciate it and recommend it to all.