Grab - Transport, Food Delivery, Payments APK

Version 5.70.1 - com.grabtaxi.passenger
Last updated: 2019-11-11 15:43:10

Enjoy safe and reliable rides, food delivery and cashless payments in one app

Grab - Transport, Food Delivery, Payments apk

APP Information

App Download Version5.70.1 (50700014)
Updated2019-11-11 15:43:10
Apk Size95.52 MB
App DeveloperMyTeksi
Malware CheckTRUSTED
Install on Android4.1.x and up
App Packagecom.grabtaxi.passenger.apk

Download Grab - Transport, Food Delivery, Payments 5.70.1 APK

App Description

Grab - Transport, Food Delivery, Payments is grabtaxi,passenger,maps,navigation,grab, content rating is Everyone (PEGI-3). This app is rated 4.06 by 154 users who are using this app. To know more about the company/developer, visit MyTeksi website who developed it. com.grabtaxi.passenger.apk apps can be downloaded and installed on Android 4.1.x and higher Android devices. The Latest Version of 5.70.1 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than Grab - Transport, Food Delivery, Payments APK Mirror. This app APK has been downloaded 973372+ times on store. You can also download com.grabtaxi.passenger APK and run it with the popular Android Emulators.

Grab is Southeast Asia's #1 ride-hailing app, food delivery service, and cashless payment solution all in one. With the new Grab app, you'll get the most convenient booking service for private cars and taxis from the largest community of drivers in the region, food delivery from your favourite restaurants to satisfy any craving, and cashless payments in-app and at merchants across the city. Whatever you need, Grab has you covered.

Grab's wide selection of services are available in 8 Southeast Asian countries (services vary by city):

Rides for any occasion and budget
• JustGrab: Get the nearest car or taxi at an affordable upfront fixed fare
• GrabCar, GrabCar Plus & GrabCar Premium: Affordable everyday private car or luxury ride; ride solo or with a crew up to three
• GrabTaxi: Get a Taxi with an upfront fixed fare wherever you are, whenever you want
• GrabShare: Share a ride with another party headed in the same direction and save money
• GrabHitch: Social carpooling; Schedule your ride in advance and get a shared lift at half the usual price
• GrabBike: On-demand bike service; best choice to beat traffic quickly and safely
• GrabTrike, GrabThroneBane, GrabTukTuk, GrabRemorque: Three-wheeled transport option which provides convenience and flexibility with upfront fixed fares
• GrabFamily: Family-friendly ride with a child booster seat for your little ones, ages 1-3 or 4-7 years
• GrabAssist: Extra assistance ride for seniors or people with disabilities; Agency for Integrated Care (AIC) trained drivers
• 6-seaters: Ride with friends; book a car that comfortably fits up to six
• GrabCoach: Book a minivan or bus whenever, wherever you need it
• GrabShuttle and GrabShuttle Plus: Book a seat on fixed route or on-demand shuttles
• Rent: Book a GrabCar with a dedicated driver by the hour

Food delivery for any craving
• GrabFood: Order from your favourite restaurant and get meals delivered to your doorstep

Parcel delivery on-demand
• GrabExpress: Affordable, fast and reliable courier service with insurance for your items

Grocery delivery, convenient and reliable
• GrabFresh: Handpicked groceries delivered from store to door within an hour or at a scheduled time

Cashless payments, seamless and simple
• GrabPay: A safe and secure mobile wallet where you can easily pay for your rides, food delivery, and at local merchants with just a few taps on the Grab app

Rewards just for using Grab
• GrabRewards: Earn rewards points for every dollar you spend and use them to redeem awesome deals in the GrabRewards catalogue

Did you know:
You can use the same Grab app in 8 countries: Singapore, Indonesia, Malaysia, Thailand, Vietnam, Philippines, Cambodia and Myanmar.

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App ChangeLog

  • Did winter come? Did the game end? #NoSpoilers
  • What we can reveal is that our engineers snapped some bugs out of existence in v5.43. Update your app for a bug-safe and spoiler-free experience.

App Screens

Grab - Transport, Food Delivery, Payments Screenshot 1Grab - Transport, Food Delivery, Payments Screenshot 2Grab - Transport, Food Delivery, Payments Screenshot 3Grab - Transport, Food Delivery, Payments Screenshot 4Grab - Transport, Food Delivery, Payments Screenshot 5

Reviews From google play store

Monopoly and overpriced, what other choice do we have? We've weak alternatives to pick from. Grab started off well, but over the years it's just frustrating to use this app as a user, it's no longer the app or company it used to be; a disruptor. I wish the government would better regulate Grab to allow more competition and alternatives to us consumers, it's no longer cheap. Very disappointed with this application, would do my best to stay away from anything grab.

had problem finding a driver and have to wait for a long time. The price also expensive and will increase once load for another driver.. at the same time I tried to redeem but the price still maintain, and why my points reducing?? it's so unbelievable! it's never happened before, I'm disappointed now.. please add more driver in future!! and improve more!!

Booking-wise, I had a hassle-free experience. I used GrabPay which is ideally a very convenient payment system. BUT you have to be vigilant in tracking your credits because mine suddenly disappeared. It was already returned after I submitted a report about the issue, but it wouldn't have been if I had not remembered my previous balance. Having to remember your previous balance all the time is not that convenient at all, hence the 3 stars.

I like the monthly commute subscription plan but the end-date indicated was misleading. It displayed 18 Sep to 18 Oct on my plan, hence I thot the last day I can use it was 18 Oct. It actually lasts until 17 Oct 23:59. I understand the renewal starts on 18 Oct 00:00. Just feel you shouldn't show end-date as 18 Oct.

I think Grab needs to make something new to improve features. Grab can make 2 tariff options such as: Fixed tariff determined mapping of Grab system and Flexible tariff which detect actual route. Because several times the mapping from Grab is not actual and the route is further away, so the tariff is more expensive. I will back for 5 🌟 if this features improvement.

I am using both Grab and Gojek on my phone. I use Grab way often than Gojek because in my area Bekasi, West Java they're used to be more responsive. But now it's getting worse. The map is horribly inaccurate. Drivers take really longer time to arrive. I'm sorry for giving you 2 stars only. Hope you can improve it.

It's difficult getting a ride with each passing day. Less riders means more waiting time for users, decreasing our riding experience. You need to start drawing in drivers else the users will start to approach other alternatives. This may not be much of a problem in the Klang Valley, but what about those in the outskirts?

I haven't had major issues with the app itself but I guess Grab should do a regular check of restaurant locations because I've experienced 2x that the restaurant was closed or the pin was incorrect. Also, they need to work on the cancellation process if it's the driver who have issues. I had experienced it 3x where the driver and I were going back and forth on who should cancel. I was afraid to cancel because my account was disabled before because of it.

Grab used to be so convenient all the time. Since they started to increase the price slowly, and decrease the points like 70%, it is better to used another e-hailing application. I used to get the same drivers all the time and it was so easy. Bring back the normal promos and make the drivers happy man. Balance the fairs for the distance of the pick up. And don't overcharge a passenger for a 4 minutes ride for rm9(2.3km distance) and the driver is like 1 minute away.

Easy to use but still need to improve or enhance the service. If can add pre-book service will be better. Some of place, grab not available early in the morning (3am-5am). For eg. I need to go to airport at that hour from airport, maybe grab n/a. Why not, if pre-book service available, we can book grab earlier (at night) & the driver will standby. In 1-2 hrs before booked time, the driver will freeze from any grab booking until this pre-book customer arrive at his/her destination. Thanks!

Since the price of the fare increases and the points being decrease a lot compared to 12 points earn per RM 1 compared to just 3 points per RM 1 for platinum user. The fare is unacceptable and excessive even for a near distance and charge RM 10++. I will try to stop using grab and change to Mycar for more better and cheaper prices.

position sticks to buildings. Can't set the exact point Can't call to the driver or even write a message after the order. Because of this I have lost my toy in the car. Couldn't reach the driver. But in a lot of other cases - great support from the Grab team.

Reccomend ride sharing app around Asia. I have been using this app in several countries in Asia and it has been helpful especially for day to day travel. In some cases there are some errors regarding navigation but could be handled by using other navigation app. As for quality of cars it really is random some are really good but some are quite bad

There are pros and cons so far as I've rode with grabcar however overall I'd a great ride with most of the drivers. Great apps make it convenience for all those who don't drive or dont have a car. Make more reward and challenge to win over that greatly play role in this apps. Out of 10, I will give 9 because the pleasant experience of the friendly driver and their cars. Minus 1 as for a bad driver once leave me at a place quite far from I pin to drop off. That's all Thank you grabteam

Nice Application and easy to use. I love to use Grab and I never experienced any issues. But two suggestions from my side for Grab: 1. If ordering GrabFood it is not possible to tip the driver when rating him. When using GrabBike or GrabCar I can use that feature. Would be great if it will be added in GrabFood too. (Indonesia) 2. When I used Grab in Singapore, I could explore the categorie 'Halal', in Indonesia I miss that feature in GrabFood. Please add that category too.

Have been using grab for more than year. Best service across Malaysia. Riders are always top class, polite n courteous. Fair amount of discount coupons on rides. Could have been better in terms of discount. The only problem I face is some of the location on the Google map are not searchable in the grab app. Have to select a nearest location and then drag it to the correct location. Other than this, the rest is good.

Cant Activate OVO account! Hate it! Can't generated code, try reinstall app, clear data & cache still doesn't work! IMPORTANT! Solution : try to uninstall this new grab version 5.65.0 , and then download older version 5.64.0, login and activate your OVO. It's working for me right now! This Grab Company very Worst while making an app, its a lot of bug on version 5.65.0 downgrade your app, activate it, and update again if you need it!

Because this apps I lost my departured with the train. During making booking, this apps always ask me to take the selfie. But when I try make selfie too many time, its look like the apps can't recognise my face and no movement the apps capture my face. Already go to the bright place but still negative. How can I can capture my face without any scanning or capture button? Why now this apps so complicated? I really loyalty to use the grab apps almost long time a ago. But now? This apps its 'suck'!

This week, the app randomly switches to cash eventhough I have specified Grab Pay as my primary payment. Its highly embarassing and shocking when driver asks for payment when I'm exiting the ride. It's happening randomly. This has not happened before. Please fix this issue. There is no point in topping up Grab Pay wallet and end up paying cash. New complaint 13 October 2019 WHAT'S HAPPENING WITH YOUR SELFIE REQUEST? IM UNABLE TO BOOK A RIDE ANYMORE BECAUSE YOUR INBUILT APP IS NOT WORKING!

I have enjoyed the Grab app until the new version. The buttton "I have safety arrived" has been taken away. I pay by credit and was in the situation that the driver somehow forgot to finish the ride on his phone. 10 mins later I want to book another ride but couldn't finish the previous ride by myself, had to wait until he did it. A little inconvenient here

I love this system! I use it all the time, from commuting to ordering food and delivering parcels. Although i hope u would change the suspension of rides to a penalty instead. If a person overcancels, give them a warning before the cancel is processed and even if they overcancel, it would be better not to suspend, but to issue a penalty instead. For example on my part, i was in a hurry, i booked for a ride, but the ride given to me was too far so i had to cancel hoping to get a nearer ride.

App is generally very good apart from the fact that the map is almost impossible to read. Display boxes covering most of the map. Quite odd for a transport app. It's getting worse. Soon you won't be able to see the map at all. Bizarre! Edit.. Looks like this issue has been addressed. Will keep monitoring.

I appreciate the concern for security but it's too much. I am unable to use other payment methods because it's asking for a PIN which I forgot. It sent me a reset to an email listed in the app that I'm no longer using. So I tried updating my email add which again is asking for a PIN. I have reported it and got a call but it wasn't resolved because they were supposed to call me back to which I said I couldn't receive calls anymore that day. The rep said he will email instead but never did.

Overall a good app. Pricing is good. Plenty of promos included. However. Compared to other similar Apps such as GoJek. This is app Grab is terribly slow, unresponsive and requires a very long time to load the app, long time to load the locations and long time to confirm order. This sometimes results in crashing of the app.

The mapping algorithm continuously takes drivers to roads that do not actually connect. They are in turn unable to find the entrance to the village. After multiple different attempts, most days I must walk out of village to catch drivers on the main road.

This app is not disabled friendly. How do you expect a blind person to take selfie? Can't book rides unless the blind person have to take selfie. Both my parents are visually impaired and I ended up have to take a selfie of myself using their phones so that they can book their rides. This is very inconvenient. I'm speaking on behalf of people with disabilities. Not all the customers using Grab are abled-people. Please improve your services. Thank you.

Easy to use. The best app for people who loved to efficient and cheaper transportation. Please give us some subscriptions plan to choose. I (platinum account) get a higher price than beginner account. Why, isn't the higher account get more benefits than the beginner....? 😕 And please give us more promotion, so we always be loyal to youu.. hahaha.

As a daily user of Grab, the staff at head office are amazing. My friends and I have left many things in grabs over the months and head office have assisted us swiftly everytime. However the services offered are a different. Especially grab bike. Almost every expact has expired issues with grab. I have several complaints but possibly the most annoying is that many do not follow maps directions and often turn my 30min commute to work into a hour commute. So I have to frantically follow gmaps

It was working fine until all of a sudden the menu for coco is not showing up. Menu for other restaurants are showing aside from coco. I raised this issue before but consultants just told me wait for it to load. Tried to uninstall/install and is still not working. Please fix this. I cannot order my favorite drink from coco because of this issue. Sigh.

The app should allow user to take 'selfie' for verification anytime they wanted to set it. Not only upon requesting a ride. The selfie verification feature also not really user friendly. Until now, i can't set my selfie photo and due to that, i can't request any ride. I need to asked other people to request for me

The promo system is often confusing, they say i can use the promo twice a day maximum and 10 times in 1 week, but when i try to use it the first time in that day and also first in that week they say "The reward is fully used", it also happens in the next day and the next day so i can't use it at all.

It keeps telling me to update my Grab app. Which I've already done. Due to that, it keeps logging me out of my account and I can't book a Grab because of that. I even uninstalled and reinstalled the freaking app. Still the same issue. FIX THIS.

Just got back from the Philippines, where I used Grab everyday for rides. I also used it at least six times for food. I loved the service. As a first time visitor I loved being able to track and share my rides. I knew exactly what my fare would be, and my driver's were always courteous and professional.

Good service but problems with the app. Why do I get push notification advertisement from grab despite having them explicitly turned off in the app? Another problem I face is that while grab drivers are obviously using Google maps, I as customer see a different map in the app, leading to misunderstandings through different interpretations of those maps.

I have mixed feeling about this apps. I really loved this apps until today, when I tried to order my food and pay with my ovo cash it said "Payment method declined" so I tried to find out what's is wrong, because it never happen before. But none of their article on the official website and apps help center are helpful to solve my problem

Since the new UI update, I rarely use grab because the app just getting slower compared to the old UI. Also please allow credit/debit card payments in grab food! I don't use ovo much. I just hate to move my money to ovo while I can order a ride using card payment but when I want to order foods, I need top up ovo in advance. So much inconsistency in one app, every feature needs a different payment method.

Excellent app. I can book rides and they charge me 1/3 of the price I would be charged if I negotiated myself. Down side. The rides are a bit cheap. If the traffic is bad there is not enough margin for the driver. I can make up for this by giving a tip. However twice I couldn't make my pickup. Once the driver has arrived I can't cancel the booking. If the driver cancels he had to pay money to grab. Driver phones begs me to cancel but I can't. My mistake. I felt so bad.

The price is too expensive. It only takes 10 to 15 minutes to drive and it is already rm20! And at this stage the car is hard enough to call, and there are fewer cars or even no cars? Spend more time. The application has been slow enough, it is still expensive, it is difficult to call the car, and it takes longer.

5 star for grabcar (no competitor anyway! Haha!) But your grab food is 0 star because it cancelled on my pizza at the last minute. The pizza was shown as preparing, delivering with all the real time status update to the last 1 minute, then suddenly... after waiting for more than 45 minutes, the order was cancelled without any explanation.

I don't have much issue with the apps but the price for the ride quite expensive and it double triple sometimes even the traffic is not heavy. Since now Malaysian have other alternative e-hailing services, its our choices NOT to choose grabcar anymore. Unless your price is competitive to others. Please keep review your price in future. Thanks

Hi, the app is great. However the time of processing my upgarde is taking too long. I had the final step for upgrading last month and it says it will only takes 2 to 3 days. But it is already 1 month now and it is still saying 2 to 3 days. Hoping for your assistance. Thank you.

I'd prefer the previous version as this current version. It took me an hour to book my grab car as I need to take a selfie and it annoyed me af. I tried to follow the face selfie outline and it asked me to move my phone foward, then it asked me to center my face... And after an hour I still couldn't book any rides yet.

Being in Chiang Mia for the first time I got lost a few times but when I did I just used grab to get a taxi it is so easy. The taxi arrived within two minutes every time. Lovely driver who had fantastic clean cars. You know it's your driver as their picture is sent to you so no need to worry you are getting in the wrong car. And you can see the price before you even order a car. Excellent service and so far always with a smile. 10/10 💕

This was the 2nd time that problem with grab map. 1st time, map pinned correct address but brought driver to wrong address and I had to pay to grab again. Feedack to grab customer service but never reply me after that. 2nd time was today, pinned correct address and on the way, it pinned another address, driver sent me there. Requested driver to send me to the right address within a few blocks away and paid additional $5 for it. Please enchance your map.

Hey GRAB CUSTOMER SERVICE!! PLEASE DON'T IGNORE MY REVIEW AND RATING!!! The problem I faced is that, the GRAB app simply quits and not allow me to use. What's wrong is this app? If it is bugs problem, PLEASE FIX IT GRAB!! Several times I've try to use this app but the app keep jumping out, even I've tried to relaunch, uninstall, reinstall, clear its cache in the storage, even restart my phone, the Grab app still same, keep quiting out. I just top up on it, and it not allow me to use it now! Wth

I like how convenient this app is. All in one, I can book a car for me, or on behalf of someone else, ordered a food and many more! Recently, I made a car booking for my family , who just arrived at KL. I dont ve a car (I dont know how to drive also) to pick them all at designated place and am living far from that place. All thanks goes to the driver who made sure my family reached the destination safely! And of course the app, for the safety button!

After updating a few times, it's still error in gran calls. I didn't book any ride or grab food, but sometimes the driver call me using grab calls and it's really annoying cause I'm not using the app but the calls keep pop up in my screen. Please fix this. Thanks

Hate this new update. Used to have a lot discount and collecting point was so much fun until this recent update. They even charge more gradually.Just gonna stop use grab. Whats the point of ranking like platinum if theres no benefit but just extra 1 point in spending Grabpay compare to other rank

Hi Grab, Just a suggestion, especially for GrabFood. For me, it should be better that nearest grab food drivers near on the location selected should get the order. Also, drop off locations are incorrect for Grab Car. Please update your GPS. Really disappointing.

Hit and miss app. Lost connection quite a lot in KL... Shopping centre pick up with multiple entrances is a disaster as despite selecting right entrance, driver still doesn't turn up to right one. Prices are great when working. I get penalised if I cancel too many times but not recourse after driver cancels if traffic is heavy and I've been waiting 20 mins. Very frustrated. Also can't leave feedback for driver cancelling.

Nothing wrong with the app itself it works flawlessly. But I absolutely HATE all the notifications I get from it. Basically not an hour goes by without me getting a notification from this app, all day and all night long.

I'm have gold membership.. but day by day i noticed that the price getting higher.. to be honest, ppl was started to using this app coz of it's good fare.. but, now.. most of the times i have to pay more than $30 for the place where i used to go for inly $12-$15.. it's just showing high demand and the price keep getting higher.. why it's not happened before? Only after millions of ppl started to using this app? Sounds like business tricks for me.. if my statement is wrong.. explain it for me..

Easy to use in Vietnam .. At first. But one ride the driver asked for cash and for some reason the app removed my card details and it took quite some time for me to see the little cash symbol. Can you put a warning up that clearly shows the payment method had changed? It just seemed like a scam since is used it so much with my credit card and I want made aware that trip was paid by cash.

Horrible app! As a tourist it made it difficult to get around with the app crashing every now and then. I hope for Malaysia's sake that there will be a 2nd provider because with only one provider and if the server crashes (which is happening now), no one can get anywhere!

App was buggered up during the last update. Can't see the status of the driver. Once a ride is accepted, the screen just shows the map with no info on the driver unless you hit the back button to go to the home screen

Almost 3 years i dont have any issue. But since yesterday it becomes worst because of the selfie. Why your selfie apps did not detect my face? Is it because of my phone or your apps is problem? Please give me the solution. I dont want to register my debit card. I prefer to take selfie, so please settle this. Thank you

Blocked from booking for no fault of mine! Some drivers accept booking from airport while dropping passengers but still need 30 min to get to pickup area (big loop+traffic) because departure is at upper level. App shows only the drop off timing but I still need to wait 30min!

This Apps helps a lot. However, besides gvg 1 star to the driving, as a passenger, we're unable to state the problem in the apps . Which i've just exprienced one bad driver this morning. He ws very rude, irrespect passenger, singing while driving. He scolded me because of the point location, i was just say sorry because it was a system faulty. The dstnce from exact location was just like 100m only. Drg his mumbling, i was just keep silent as i'm person who dislike a conflict. Upgrade ur apps!

The app is very useful however i would give it a 3 star because it lags often and loads very slow. Its a nice idea for all its services in one app but then, I hope Grab would make the app speed up from start up to when it is being used.

I love using this Grab app. But what I don't like is when the certain road were stuck in traffic jam, the fare become so high from the usual fare. The excuses was due to high demand. But the truth is was a traffic jam. The fare was so high, and the point that we get was so little. Nonsense.

Fix your bug that defaults your pickup to your previous drop-off location, irrespective of where you are at the time. It's so easy to order a car, assuming that it has picked up your current location. It's a poor experience.

the constant change and upgrades makes the app so difficult to use... put in front those important and needed buttons like cancel and book... dont hide them from the main screen... advertisement should be put second in priority... lastly put a different team to test your app... this makes it better instead.

Got blocked for no apparent reason and their website states they will only reply if your appeal is worthy enough to get a reply. It's a good thing that I was able to use all my grabpay credits as I'm sure they won't refund that from my account. Their policies for account recovery also sucked, Had an account before that i was ABLE TO VERIFY except the new validation code since the phone number link to the account is gone. Refused to help and all my points are gone.

1. Receive message saying topup RM50 using Mastercard will get 1000 point reward. But after topup get NOTHING. Feel like being cheated. 2. I already upgraded my wallet, buy it keep asking me upgrade everytime I wish to use the wallet. Very annoying.

Worst experience ever. Must manually activate location service under Google for it to work. This type of activation should be prompted when installing but it did not happen. Edit: Change the rating as they have fix the problem.

Horrible app! , I have urgent case need calling car it show want me selfie to verify when calling car if not I can't calling for the car. OK I selfie, for many time it's show failed. How just wasted our time! Ya, grab have make us easy and let some people whose didn't have car to go anywhere, but some of people didn't have car they have something urgent case so how? Time is very important for someone people they have urgent case! Grab please take care of this problem🙏

I don't like the new update that requires the passengers to take a selfie. It's inconvenient especially when I'm rushing, I wouldn't have time to take a selfie surrounded by people. Plus the camera doesn't work well for me

promotional code can't be used when the terms and condition match. example: it said fully redeemed but never used it before. so annoying. And it's getting worse to the point when no promo in inbox is usable

Great app, however, I want to suggest for sections for the grab food since what if we had multiple persons hoping for one order... We would be confused to whose is whose and might mistake an order for the other... We would want names to be added too

Trying to use grab food service but I can't make a payment because payment option window blank...try to uninstall & install few times still cannot. Check the setting option saying that my grab pay not stored. What is that mean?? I have to install other app as well(grab pay)???

It's difficult to find my current order progress and to find the chat and free call to the driver button and also the cancel order button. You should keep the progress window open and make the chat, call and cancel button easy to find.

I dont understand why my fee increase.fee for my place increase to rm10 from its usual price. For example,my usual fee is from rm26++ increased to rm36++..and its not only one there any changes in rate??i enjoy using this apps since 2013,this is first time i encountered problem like this.

The Hitch function is still not fix!! Been complaining on Hitch timing & comments function are not working. Is so troublesome to only discuss with driver on desired timing/remarks and if driver can't accept, have to rebook again!! Especially during morning rush hour. Extremely disappointed!!!!!!

i dont think charging grabpay immediately while searching for grabshare driver is correct. if there is still no grabshate driver a certain amount is floated/put on hold so if i want to try again. the amount is not available because it is still on hold . why not charge it after the right like grabcar rides?

4 stars for now. The only problem I have is with drivers taking orders but not responding to either chats or calls and their vehicle don't move on the map. And when finding a new driver it catches the same driver again.

Very easy to use. Driver's comments are translated into English for multinational use. Had good experiences with the drivers ability to navigate around traffic through back roads saving time and stress. Only had an issue with getting change back once.

I have no trouble using this app but with the latest update it freezes. One time it says that my driver is away only to find out driver already passed my house. Please fix it. Thanks!

I've been trying to get a verification code to complete my business profile but it's still not working. I'm close to giving up. I've already checked with our IT team if it has something to do with our email server but they see no issue from our end.

How many times, needed to take my profile pic. before booking, especially when in a hurry. Once should be enough from the same mobile. Other than that it's good.

Please take out the verify with a selfie and add credit/debit card before you go, it's a hassle for people who are asking other people to book for them, especially in desperate times when we have no data and just need a hassle free ride home.

Hi, Grab. Today, i tried to use your new feature to take a selfie to the rider. After I booked the ride, I checked on the tickbox of consent and proceed to press the take a selfie button. However, i'm still taken back to the map page instead of my camera? Please fix this matter. Thank you.

Face photo was prompted during booking. They should instead prompt during app launching. It would be a big problem if one needs to use the service during an emergency. Last time the face photo was prompted when we click "account". Please improve!

The app has been just fine until now when i'm asked to verify with a selfie. Impossible to make the line green.should've notified beforehands.i'm in the middle of nowhere and I can't get a ride back home due to the stupid selfie verification.

very useful. but pls can you just increase the bonus for grab bike? i often get 4k off from the normal price and i think it's still too cheap for me whose everyday's ride uses grab bike. im hoping you could make, lets say, 10k off for a single ride. overall, i enjoy using grab. helps me thru anythin.

I have uninstalled and reinstalled this app several times but until now i cannot get a booking. I even followed a suggestion that i put money in grab pay. Now they have my money and i still cannot book anything. Thieves!

Try making it easier to order the location of the pick up menu, don't just rely on the GPS point but add a note feature so that it can give a definite address & also benchmark / threat, if the GPS is not accurate ...

Until my rewards are fixed, my review will be 1 star. On 1st October 2019, there's an update on the reward system. Since that, I think I did not get the Platinum bonus (I'm a Platinum member), as all my rewards were significantly reduced for my travels. And in the rewards section, I no longer receive any discount like before. Please fix this. I feel cheated.

The service is great but sometimes the UI can get annoying. I also don't like how there are designated pick up spots, that made it confusing to get to my ride sometimes.

Very prompt service. The app tells you where the drivers are exactly so it gives you ease of tracking. Customer support for missing and incorrect deliveries are very expedient too. Also someone mentioned to have tips option for delivery drivers. I totally agree and hope it will be implemented. Some delivery drivers are truly exceptional.

App sucks. Bloated with useless info or riddles and any other useless trivias which are slowing down the app load time. Annoying popup. Grab car tariff in jakarta is now very expensive compared to go car or conventional taxi, when compared on the same route and at same time (no high demand / price surge)

What's wrong with Grab? It's hard to get the verification code, both text and call. I should try several times to login to my account. Then most of the time, the application isn't responding whenever I try to order something, even after I update it..

Annoying, useless popups. I have 600+ points but I cannot use them on normal bike and Car rides. What's the benefits of those point? Price algorithm is greedy, and prices keep varying every second based on search history.

App works pretty well, similar to others of its kind. Sometimes issues with accuracy of timings for cars to turn up but probably an issue with quality of internet at the time. New updates are good, I like the rewards page clarity.

This app make me soo emosional. I can't use this app when urgent. And also I can't use my ovo for the payment while their have same phone number. Error.

it was great until 2 days ago. it prompted me to update and i did. after updating and i open up the app, it prompted me to update again. And the merry go round began non stop... i am still not able to open up the app

Utterly fantastic! We are in Bali and had no idea how to get around and if we were being overcharged. We were being ripped off badly. Then we tried this app and it tells us a confirmed price BEFORE we book in a driver! Excellent service! Excellent drivers! Excellent app!!

Used Grab mainly to ordered foods many times LOL. Always busy with works, forgot to bring lunch and doesn't even had time to eat outside so this app really helpful especially in those busy days when it was near the end of the month 😅. Install it, Very recommended no kidding 😊

The new feature which is snap the picture is very annoying sometimes we have to hurry for work but its appears on top and we can't take grab so thats why many people including me move to new apps like ( MyCar , Mula Etc) Best of luck grab

I like the professional service, but none of the Promo Codes ever work. So if you use Grab just don't expect it to be cheap. But for what it's worth it's a good app to have while you're in Thailand.

app layout is quite cluttered and not in a good way. also ride history does not break down erp charges from actual fare. Also no Dark Mode. All that glare and illumination drains my battery. Buck up!


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

connect and disconnect from Wi-Fi
Allows the app to connect to and disconnect from Wi-Fi access points and to make changes to device configuration for Wi-Fi networks.

Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read your own contact card
Allows the app to read personal profile information stored on your device, such as your name and contact information. This means the app can identify you and may send your profile information to others.

read terms you added to the dictionary
Allows the app to read all words, names and phrases that the user may have stored in the user dictionary.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

install shortcuts
Allows an application to add Homescreen shortcuts without user intervention.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

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