Goibibo - Hotel Car Flight IRCTC Train Bus Booking APK

Version 7.4.7 - com.goibibo
Last updated: Thu, 26 Nov 2020 15:20:10 UTC

Get Great Deals on Hotel, Flight, IRCTC Train, Bus, Car Bookings and much more

APP Information

Download Version 7.4.7 (1605)
Apk Size31.81 MB
App DeveloperBlue Sky Travel
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.goibibo.apk
Website http://www.goibibo.com

Download Goibibo - Hotel Car Flight IRCTC Train Bus Booking 7.4.7 APK

App Description

Goibibo - Hotel Car Flight IRCTC Train Bus Booking is goibibo,travel,local, content rating is Everyone (PEGI-3). This app is rated 4.31 by 16 users who are using this app. To know more about the company/developer, visit Blue Sky Travel website who developed it. com.goibibo.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 7.4.7 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 73369+ times on store. You can also download com.goibibo APK and run it with the popular Android Emulators.

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● Get confirmed train tickets, check availability, confirmation chances, PNR status, train running status with NTES live
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● Pay via a number of payment options on online train bookings, for a seamless booking experience

Save CreditDebit Card, Internet Banking details, for a hassle-free & secure one-touch booking experience. 

App ChangeLog

  • Adds the exciting new feature X!

App Screens

Goibibo - Hotel Car Flight IRCTC Train Bus Booking App Screen 1Goibibo - Hotel Car Flight IRCTC Train Bus Booking App Screen 2Goibibo - Hotel Car Flight IRCTC Train Bus Booking App Screen 3Goibibo - Hotel Car Flight IRCTC Train Bus Booking App Screen 4Goibibo - Hotel Car Flight IRCTC Train Bus Booking App Screen 5Goibibo - Hotel Car Flight IRCTC Train Bus Booking App Screen 6Goibibo - Hotel Car Flight IRCTC Train Bus Booking App Screen 7Goibibo - Hotel Car Flight IRCTC Train Bus Booking App Screen 8


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

create accounts and set passwords
Allows the app to use the account authenticator capabilities of the AccountManager, including creating accounts and getting and setting their passwords.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

read calendar events plus confidential information
Allows the app to read all calendar events stored on your phone, including those of friends or co-workers. This may allow the app to share or save your calendar data, regardless of confidentiality or sensitivity.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

read your text messages (SMS or MMS)
Allows the app to read SMS messages stored on your phone or SIM card. This allows the app to read all SMS messages, regardless of content or confidentiality.

read sync statistics
Allows an app to read the sync stats for an account, including the history of sync events and how much data is synced.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

receive text messages (SMS)
Allows the app to receive and process SMS messages. This means the app could monitor or delete messages sent to your device without showing them to you.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

toggle sync on and off
Allows an app to modify the sync settings for an account. For example, this can be used to enable sync of the People app with an account.

install shortcuts
Allows an application to add Homescreen shortcuts without user intervention.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Kalyan Basu-avatar

    Kalyan Basu


    This app is Dead .. it's nothing but a chat box. I booked a flight along with Taxi trips for pick up and drop from airport. I had to cancel the flight later . However the app never allowed me to cancel the Taxi trips . It kept showing me that the cancellation policy allows full refund but when you click on cancel button it's kept giving me error. You cannot contact support its just a chat box that is meant to frustrate you. The phone number is totally IVR. I never got my refund.

  2. DJ 7-avatar

    DJ 7


    My first honest review, it's a horrible | worst traveling application ever. I'm not able to get the travel information from last 1 month and Airline has cancelled the ticket and they transfer the money to the agency. That refund still didn't reached to me. Please please don't even download this application. Edit: There support system especially worst support system ever. Unable to reach to any support folks and chatbot has no clue. Developer of Goibibo: plz fix the webCheckInDescription() method

  3. Rajesh Mohanty-avatar

    Rajesh Mohanty


    Very bad experience with GoIbibo geam, app and their support. There is no customer care support contact and they force you to use stupid chat of this app which doesn't understand customer query. Cancellation process is hell and it's going on since March 2020 and never completed till now for me. They stopped customer care contact and you even can't reach them. Simply fooling people and holding refund request without any update/communication to customer.

  4. Nawal Kishore-avatar

    Nawal Kishore


    Worst travel booking app. You cannot reach customer care at all. Trying to reach them since months but unable to. If you will call their number, they will ask to use the app. App screen will go blank when you will click on your booking. Chat box will keep you stuck in a loop without any help. Their email ids have stopped working and you get a failed email delivery notification. What the hell? My money is with you guys, i need refund for my booking.

  5. Vijay Kumar-avatar

    Vijay Kumar


    With reference to my previous complaint.... I have tried all your customer care numbers... And they all are associated with existing bookings only.. There is no option to resolve failed booking issues Atleast provide customer care with voice service facility. We could not even express our problems for better solutions Worst chatbot and autogenerated response 😤

  6. Amitesh Kumar-avatar

    Amitesh Kumar


    I sincerely suggest that do not use this app. In case you if you want to modify or cancel your bookings then you have to go through a hell of experience. App does not function properly, you won't even get any customer support, you can only chat with a bot or listen to an IVR on call. Undoubtedly, the most pathetic app for planning tours and travel. My reply to developer and support team: You are just sending me the link to enter into a loop where I repeatedly do query with a bot. Sell this app.

  7. Shubham Kumar-avatar

    Shubham Kumar


    Worst flight booking app😡. Thay cant even provide their customer with proper information and tgey don't even have humans to talk to their customers. They got only bots. Booked flight for 15 nov 2020, but the airline postponed the flight to 16 nov 2020. Therefore wanted to talk about refund but they are just using bots to avoid any refund. Worst app I have ever seen. .......Edited I am trying to contact them but they think their bot is enough to resolve issue ant their bot says I tried my best.

  8. yagnik pandya-avatar

    yagnik pandya


    This is worst ever app ever for flight booking. There are number of reasons and few of them are as follow: 1. lack of response from online customer support 2. no direct point of contact to reach customer care 3. through the toll free helpline number, it never connects your call to the support center after a long wait 4. No commitment on flight fare refund, though it is mentioned while booking the ticket. I would strongly suggest NOT TO USE this app or online service from GoIbiBo. Honest review.

  9. Naresh Y-avatar

    Naresh Y


    Pathetic travel booking app. One cannot contact the customer care to discuss the queries. If we call their numbers [most of them are not working] then the IVR will ask us to use app or website. Their chat box will have limited preset questions and goes on in a loop with the same questions. Getting email delivery error notification from their email support. It is frustrating to go through this unnecessary hassle for my refund query. I need someone from Goibibo to call me immediately.

  10. Abhishek Misiha-avatar

    Abhishek Misiha


    The worst booking experience and there is no proper customer service as they have introduced a chat bot which don't know anything about booking . I have requested several times for my refund and they are saying they don't know anything about it which I clearly mentioned with screenshots . I was a regular customer with Ibibo and now booking only through oyo . Thank you for your service .. buy a biriyani to your home with my 726 rupees. Thank you

  11. guna sekaran-avatar

    guna sekaran


    Very Worst experience. booked for an adventure activity(camping) through Goibibo. They have cancelled the activity and not informed with any sort of authentic notification. Status was 'booking confirmed' the whole time and when i went to the activity area after checking out from current place, there is no proper response from anyone. Unnecessarily I paid 4k for a mediocre Room and they have not bothered to even provide an alternate accomadation. All they care about is money, no customer value.

  12. Mannu Batrra-avatar

    Mannu Batrra


    There is bug in your app and website. We are not able to open and raise tickets on your past bookings. I have to raise refund request which I am unable to do because everytime I click on. My trips it gives error. Can you guys resolve this. Unless you have done this deliberately.

  13. Naresh Gaonkar-avatar

    Naresh Gaonkar


    For some reason my old bookings are not visible and there is no way the bot is understanding the query to resolve it. Helpline is as difficult and as useful as the Bot is. Worst ever experience and trouble just to resolve a query which was open and never attended by Goibibo... Really disappointing.

  14. Sanjay Kumar-avatar

    Sanjay Kumar


    Total disaster is this appp. I tried to cancel my ticket by calling to goibibo as well as online but unable to do so. What is more funny is that the bus company of which booking I did , reacted to my request and sent message of cancellation but didn't give any refund. Goibibo guys even showing I completed my journey. This was certainly my last mistake , these guys even doesn't deserve 1 star. Pathetic customer service .

  15. Nehal Khan-avatar

    Nehal Khan


    I think there is a problem with app it increases date of journey automatically, i booked 2 bus ticket both date of journey forwarded next day,18sep to 19sep, and day after next day. 17oct to 19oct. Please check it out.

  16. Road Rage-avatar

    Road Rage


    I am really very much shocked i am using this app like more then 3 yrs but 13 th october exprience was very bad i have reschudule my flight ticket and goibibo charges 3150 for the rescedule and first payment was debited from my account but i could not recived any confirmation i have contacted goibibo team and they told the payment is stuck in the gstewsy you will get the refund with in 48 hrs and you have to make new payment for the same i did the same and till date no refund has initiated.

  17. Abhishek Bhardwaj-avatar

    Abhishek Bhardwaj


    This app is good if you're making booking but when it comes to return our amount. They don't. I cancelled my flight 4 months back and they have not refunded yet, instead they keep on saying wait for these many working days. Also, their customer care numbers ain't working and no body picks up my call. Pathetic service.

  18. Ayyam Perumal-avatar

    Ayyam Perumal


    I have tried to book a room in October 1. But the money was deducted in Google pay, even afterthat i again paid through my debit card. So for a single booking i paid twice. Regarding this i tried to reach goibibo. No Mail ID contact. Only useless Gia(Bot) and Auto record call setup which can't understand my issues. There is no direct interaction.

  19. kumar mangalam-avatar

    kumar mangalam


    Worst experience with the app . No customer support available . Neither they take any responsibility for the refunds for any cancelled bookings . Have raised the issue multiple times on support as well , but no revert . Its better to do the bookings from any local agents but trust this website or the APP .

  20. pradeep vishwakarma-avatar

    pradeep vishwakarma


    Worst app. I made a booking and after booking app is not allowing me to view my booked tickets. I mean what the hell is wrong with you? Earlier it never does this but now as I need to access it then its giving me retry option again and again. I'm giving 1 start bcz I don't have option to give less than that. Please fix this problem.

  21. Naren Gull-avatar

    Naren Gull


    I sincerely suggest that do not use this pathetic App. In case if you want to modify or cancel any booking then you have to go through a hell of experience. App dose not function properly , you won't even get any customer support , you can only chat with a bot or listen to an IVR on call. Undoubtedly , the most pathetic App for planning tours and Trevels.

  22. Dipika Gogoi-avatar

    Dipika Gogoi


    This is regarding my web checking.. I have booked tickets for 1st of November and along with that did the web checking, however, I didn't get the confirmation of seat tickets yet and I have been charged 250 for it. Trying to get in touch with customer support but there automated server don't give a chance to talk to a real person. Never expected this kind of service. Since I didn't get the confirmation regarding my web checking I either want a refund of 250 or want someone to contact me.

  23. Yamini Patel-avatar

    Yamini Patel


    App does not update changes you had made in your dates..not functioning properly...no customer service like we can share our issue and get service...you can only talk with a bot and ivr and not getting solution..this app is very worst and pathetic...i had booking during lockdown but due to pandamic we can't able to travel ... with no details they create credit shell but how much you deduct in our total amount?..... where i get my money back there is no reply

  24. Chandan Gupta-avatar

    Chandan Gupta


    Worst experience ever.. Trying to follow up with the support since March, 2020. No ones even reply.. Website has useless support Information. App has Gia which is unable to answer anything.. Facebook and other pages are useless.. no one is replying even.. I have shared details almost everywhere.. when will I get a reply..

  25. Manasa B-avatar

    Manasa B


    Most pathetic support from Goibio . Don't use the cab service from this app while booking a flight . Money has been charged but no cab details are given at all . In the app it always shows come back after 30 min for cab details but the details are never available .There is no customer care for cab related issues. When I call the support they ask to call the cab department but fail to give any contact details .Chat with the bot is also useless.

  26. Deepak Gurung-avatar

    Deepak Gurung


    This is the most useless app and services .They dont even have the proper customer care facilities ..nt even attend the call and even though their 24/7 chat is also useless no help from their side to customer. i tried so hard to refund my air ticket bt no use to beat my head on wall...useless dont use this app...

  27. Akshay Sharma-avatar

    Akshay Sharma


    I'm a regular traveler and using this app since last 4 year but now uninstalling this app because now no any help and customer support providing by goibibo no any no. For concern and connect with any support Executive. So it's not batter than offline booking or other booking apps I request to everyone who reading this review please don't book any service by goibibo otherwise you are self responsible if you face any problem.

  28. AMIT CHAVAN-avatar



    I have booking ticket under PNR OFG5KN through Kotak Mahindra mobile app.Now i am trying to search app nothing has been shown. Refund is pending no number is avilable and not getting information through IVR call also. Spice jet initiated refund payment of Rs 13608/- as on 22 July 2020. Please initiate my refund as early as possible. I already share details of ticket and problem on goibibo app.Goibibo give me a direct contact number on which i will directly contact ur Representative.

  29. Sanjeet Rana-avatar

    Sanjeet Rana


    Worst app. We are not able to contact customer care through any of the channel like chat, email or call. All of them are terminating with some errors or prompts. I booked a Spicejet flight through Goibibo and later on that flight has rescheduled for more than 3 hours. Spicejet has refunded the full amount to Goibibo but Goibibo has deducted some amount from it. Moreover I am unable to connect with Goibibo for negotiation/Support. Always use official website of concerned airlines.

  30. Durga-avatar



    Is there any way to talk to a agent not with any f**king robot. I am Tring from months to connect with team but there is no way. After the horrible experience I have decided to switch to other platforms for ticket booking and aslo I will recommend not to use this app.

  31. vikash kumar-avatar

    vikash kumar


    I have booked my ticket and the app is unable to find my booking if. I suggest not to download the app. The worse service. Won't be able to talk to the costumer executive because they don't have one. Don't book ticket from this app.

  32. Salil Pattanayak-avatar

    Salil Pattanayak


    Refund option redirects to chat support but it always says no chat agent present. No responsibility as travel agent. When flight is cancelled by airlines, goibibo shows it as travelled. It's difficult in corona I understand but it's been months now, enough time to update a customer.

  33. Somadittya Banerjee-avatar

    Somadittya Banerjee


    Please don't use this app, I paid for my flight and also paid 2000 extra for XL seats. My seat confirmation was not there according to the airline. They don't even have an active customer care executive service. Now my 2000 inr is stuck and I don't have my selection of seats. I feel cheat. Please stay away from Goibibo.

  34. ronak kadia-avatar

    ronak kadia


    App is okay, but service of goibibo as such is not good at all. I had paid for the bus journey and ney deducted but due network problem further process was stopped. Now there was no booking of mine and they took money also. Now their customer care autogenerated help chat is also not able to help. There is working customer care number of goibibo on which I can talk to service manager. This type of worst experience was not expected from goibibo.

  35. Pradhap M-avatar

    Pradhap M


    Worst app ever not able to use my credit shell and not even able to contact the customer care.i need my travel agent Id of the booking which was booked on 19 th April 2020 which got cancelled due to covid 19 .i need the travel agent Id for my new booking through the the airline

  36. Kashish Grover-avatar

    Kashish Grover


    Pathetic constant loop when trying to rebook my ticket. I'm not sure if this is deliberately being done so that the deadline dates are breached and as a customer we no longer have right to claim/rebook and our funds are gone.

  37. Tripti Agarwal-avatar

    Tripti Agarwal


    I have made flight booking of Air Asia through this app... Which was scheduled in the month of January but could not travel due to medical contingency... I have cancelled the tickets directly with the airlines and they have sent a confirmation mail for the same asking to get in touch with the travel agent for the refund but Goibibo seems to close all ways of getting in touch to get the refund ...this is absolutely unethical

  38. sameera khan-avatar

    sameera khan


    worst app ever, they've horrible service. even after trying for thousand times you cannot contact the customer care. they've kind of stolen our credit shell amount, nor do they let us book tickets from credit shell amount neither do they refund us. everytime you try to contact their customer care executive, you'll end up chatting with some nonsense computerised Gia which doesn't understand your language and asks you to contact customer care! disgusting !!! very disappointing!!!

  39. subham mittal-avatar

    subham mittal


    Very poor service ..will not use anymore .. I booked hotel room today in which on second booking dates mistake happened for which I am trying for many hours to change the date but not happening.. in ur option of change the stay date is also not working ... And not getting customer care live person only machine so please resolve my problem.. I already shared in my goibibo app please provide me solution now

  40. sunny lalwani-avatar

    sunny lalwani


    Worst app i have ever seen, they always deducted your amt, but dont provide any booking ID. If you ask for help, there is only chatting method, in which they says can't help without ID number. So they don't provide you any refund.

  41. Gourav Lama-avatar

    Gourav Lama


    Smoothness while booking flight or hotel.. but it would be great if we could compare two hotels at the same time.. anyways the goibibo is user friendly and a convenient app than other.. prices are less as compared to other..

  42. amit singhal-avatar

    amit singhal


    I'm a very old customer of Goibibo but today what I faced is completely ridiculous. My rs. 17000 is stuck up and there's no e-mail ID or contact no. To resolve the problem. All you have is computer generated system, which is completely waste. How can you completely rely on a robot for handling all types of complaints.

  43. Imtiaz Ahmed-avatar

    Imtiaz Ahmed


    Worst app ever. Negative rate I book a OYO hotel in goibibo and hotel checkin dates changed after payment. When I asked to modify date immediately after payment done then OYO and goibibo both denied. Also money got deducted for 2 times. for that also raised a request but couldn't able to contact over phone. No progress on refund for failed payment as well. I finally had to go diff hotel and booked onspot. That's actually best. I don't have worry much.

  44. Praveen M-avatar

    Praveen M


    Never use this app they will take your booking and make us to do full payment and they will not send the cab to your place.. And they are not available also to clear the issue... And they will not do refund also allll scam i sugesst not to usr this app.. Worst experiencce... I wish it should had minus rating... I need to talk with customer care but they are not available since 1 month am trying .I need to know about my refund and i need it back that gia is supid not able to answer our queries...

  45. Only Business-avatar

    Only Business


    Worst app, i have been struggling for 5 days to get my refund back for the flight cancellation but i can't even talk to there customer care representative and they are wasting my time by chatting with a bot and they are not paying even a little attention to solve my problem or maybe they don't want to solve my problem.

  46. Parveen pal-avatar

    Parveen pal


    Support system is zero. Chat kia was unable to solve my issue. So tried many times to connect with agent. But not connected. Even I did not found any support email id to drop e-mail. I have been using goibibo for 5 years. But support system is useless. Thanks

  47. It'z_Azhar-avatar



    Worst app I ever used, i not able get my refund amount. Don't use this app, my air pnr is 16GRLK and Train PNR IS TRANAFRU230JCX0. I asked many times where is my refund money by conversation, the reply is wait for 45days, then what about my railway booking. It's just booked one day before. My details are in this description. Please give me my refund money

  48. Nachiketa Tiwari-avatar

    Nachiketa Tiwari


    Worst app. Indigo airlines made refund against cancellation of my ticket but they do not refund my amount to me and when I try to submit request in app the app do not respond with this option. There is no customer care assistant available to solve my problem. Please do not use this app for booking tickets

  49. M.D Gupta-avatar

    M.D Gupta


    The application has lots of bug. Specially live chat needs more correction. Submit button not working in Refund request module. Unable to upload any documents

  50. saurabh pandya-avatar

    saurabh pandya


    I have using goibibo since 2017 but now onwards I can't see any of my previous bookings. Also, there isn't a way to contact customer care by phone or mail. This is my second reminder. I can't see the trips done in past

  51. Abhilash TM-avatar

    Abhilash TM


    Definitely don't use this app. I have an booking issue and I tried to contact the customer service and also send email but there is no response from. Also the hotel number showing in the app also wrong.

  52. ripan nandi-avatar

    ripan nandi


    Worst booking platform. I made a flight by paying 399 extra so that I can get a full refund if I cancel the booking before 24hr. But when I went for cancel the ticket it's giving only 500 refund and also charging me cancelation charges. So I tried to connect with customer care. But because there aoutomated chat system I am not able to connect to any customer representative. I am not getting any response. No option to cancel my flight booking for updated version.support link also not working

  53. khushbu jain-avatar

    khushbu jain


    Worst app I have ever used.......I reqst everyone not to use this app for bookings ever......they are fraud they will book your tickets but after payment there is no tickets n no bookings and if you try to contact them no use they won't respond.........I wish I could give rating in -ve .

  54. Renjith Surendran-avatar

    Renjith Surendran


    Please don't use this application for booking flight ticket because I have made a flight ticket through goibibo/phonepe then I cancelled the ticket direct with airline but the refund amount still not credited into my account. In this regard I contacted with airline and they are informed me, you made ticket with the goibibo so your refund amount credited into goibibo account. If I made the ticket direct with airline I never been facing any difficulties for refund. PNR- VEDF6L

  55. Vikram Lubana-avatar

    Vikram Lubana


    Very bad app. They not refund my Ticket amount. When i try to connect they said first download app. After download they dont retuen my money. Very very bad. Never use this

  56. Abhisek Sisodiya-avatar

    Abhisek Sisodiya


    My flights are cancelled due to covid outbreak and airlines create a credit shell now I m trying to book fresh bookings but not able to do so.. a message occur invalid credit shell.. trying to contact customer care but no receive no response. After clearing cookies n relogin I am still not able to book fresh booking

  57. C.C Chaudhary-avatar

    C.C Chaudhary


    Worst application I never seen before, its stuck my money and there is no facility to contact customer care, it provide only chat option, I request for my money but they don't refund and now booking detail page could not open. I want my both flights refund. Work on it

  58. Amitoz Appu-avatar

    Amitoz Appu


    Worst app. I booked and paid for hotel booking HTLX2TVSK4. Later received call from hotel that my booking is cancelled as GOIBIBO did not confirmed booking. Unable to contact customer care over call, email or chat. I'll take legal action if denied check-in by hotel. Contact me ASAP and resolve the issue. Check-in is tomorrow.

  59. NIDA QURAISHI-avatar



    This app is completely useless and I am not unable to raise a request for refund ! They give the option of raise a refund, I click on it and am again taken back to the my trips section. This is going in circles with no result.

  60. sarath chandra-avatar

    sarath chandra


    Absolutely not customer friendly. The support chat doesn't work properly. No proper resolutions for the tickets raised. Tickets closed without providing any solution and money stuck with the agent.

  61. Kailash Jha-avatar

    Kailash Jha


    Good GUI, user friendly user interface however issues with payment gateway. Multiple attempts required to process payment for booking ticket.

  62. Arkaja Mishra-avatar

    Arkaja Mishra


    This app has given me mental torture and nothing else. On June 8, 2020. I booked a flight from New Delhi to Bhunaneswar and it got cancelled by the airlines. The PNR being T222JH. Now the airlines i.e. vistara have confirmed that they have sent the full refund to GoIbibo but this app and it's officials are denying it. In the wake of the pandemic you are cheating customers and that is extremely annoying.

  63. Ritesh Gupta-avatar

    Ritesh Gupta


    I have booked a cab for pickup to airport. The link shared to update pickup point was not working. It was a prepaid transaction. I don't know how I will get refund. No custmer care no. available. Not a single no. searched on Google is not working. There is no option to report the issue as susggested by goibio. Pls arrnage to refund the money.

  64. Komal Dhruvansh-avatar

    Komal Dhruvansh


    Very bad app, very bad experience. Trying to change the dates of flight and could not do it becoz of this goibibo site. Today is the last day and I am loosing my money only becoz of this site. Do not ever book any tickets from here. Very bad. No customer care no, u can not talk to anyone, no customer care.

  65. Nagendra Kumar Gupta-avatar

    Nagendra Kumar Gupta


    This app is not helpful, I try to speak with customer care executive but all numbers are wrong and I try to book my ticket behalf of my cancelled ticket but they not giving me any options. it's a very wast experience with this app.

  66. KISHORE ADDANKI-avatar



    First I request Google Play to ban these kind of apps in Google Play Store One star is also waste to this app I couldn't understand why these people are doing like these I have booked a cab and I have also paid for it but when I click on manage your trip from 3 days onwards it is saying that something went wrong and when I go to my trips it is saying that you don't have any upcoming trips. Why are you not providing a limited coustomer care agents to talk I can't understand

  67. sree priya-avatar

    sree priya


    Worst booking app. You cannot reach customer care at all. My cancelled ticket due to covid lockdown is not showing in my booking. The amount was refunded by airline on 25 Aug 20 was not credited to my account.

  68. Kapil Sonwane-avatar

    Kapil Sonwane


    Very Worst app.. I have tried since 15 days for refund but goibibo doesnt reply/refund my money.. No one is there to resolve our query.. Dont go through that app.. Goibibo doesnt have call center as well When try to email to goibibo support email not get reached to them. No one is there to resolve our query .

  69. Sandeep M R-avatar

    Sandeep M R


    My flight is due in 2 weeks and the airline says that they cannot identify the PNR number I received from goibibo. What is worse, my upcoming trip list is empty. I live and Germany and the app expects you to provide only Indian mobile number. Impossible to get to the customer support or get a refund. The application in designed well only till you make a booking.

  70. mukesh saini-avatar

    mukesh saini


    My issue related to my refund flight cancelled by airline itself. Airline said refund initiated but goibibo not providing it since last 8 month .Trying to contact no phone number no any mailid is available to contact.24*7 Gia chat option is worst not understand issue.Kindly solve my issue this is realy very annoying response faced since last 3 year using this Goibibo site for bookings. Why your any contact and mail id not available not reachable . Since last 8 months I am continuously trying

  71. parvez akhtar-avatar

    parvez akhtar


    Really bad experince time of booking ..after complete payment through app , booking confirmation not recevied and even pathetic support service , no customer helpline line number only auto IVR chat with no resolution ..i never recommed any one for traveling purpose

  72. WORTH IT-avatar



    Every booking company can give satisfactory booking experience, however, not all can give the satisfactory customer service experience. Goibibo has the worst service ever. The excuses are made of pandemic situation when all we need is a small assistance. App assistance is not helpful at all. Goibibo has still not resolved my issue even after so many queries and requests. Such a pathetic service. Consumer. PnR - W5IHTV

  73. Sumit Sapra-avatar

    Sumit Sapra


    Worst app, unable to contact to customer care. Unable to cancel bookings, It shows the booking but when i click on booking it doesn't process it futher but leave with a blank page.

  74. Eliza Philip-avatar

    Eliza Philip


    Stupid app I tried booking a flight for my sister and paid through Google app, my booking also got cancelled and my money also didn't refunded, it took me more than 6 hours to reach some support system but they failed too and asked me to book my flight again so I should pay twice for the same flight

  75. rohit cb-avatar

    rohit cb


    Edit:You guys are asking me to open the My Trips page for support when I've just told that the issue is that the damn page isn't opening. Wow!!!

  76. Arun Iyer-avatar

    Arun Iyer


    Don't install this app or buy any tickets from GoIbibo, they don't have any customer support for failed payments, they have looted my money. If you don't believe check in twitter, and complaint forums, they are fraudster, this app needs to be blocked from playstore for fraud

  77. pandranki haritha kumari-avatar

    pandranki haritha kumari


    Such a worst app ever....when there is no problem for airlines for refund.....why this app is behaving like hell...we can't raise a request for refund in this app even though it is showing the option it's not working.......don't use this app ever

  78. Sudheer Kumar-avatar

    Sudheer Kumar


    Update after response from developer - Are you in a position to understand the issue. I'm not able to connect to customer via the provided phone numbers and the link. First activate my account.

  79. Robin Rai-avatar

    Robin Rai


    This is most disappointing platform I have tickets for March its was cancelled due to covid so my money save as a credit shall, now I try to do new booking but its customers care number is not reachable and my app also workings slowly "my trips " option is unable to open

  80. s gopan-avatar

    s gopan


    Downloaded the all for some queries on my earlier booking since no mail I'd is available to raise the query. App is also not useful for the query. Please think from customernpoint of and build your app.

  81. Sabyasachi Das-avatar

    Sabyasachi Das


    I cancelled my flight during March'20 for which they provided me refund as online credits, but now the history of that flight information is deleted from the app. Not sure why they did that.

  82. Yash Vijayvargiya-avatar

    Yash Vijayvargiya


    It's the best app i have ever used for hotel bookings, i have tried multiple apps but Goibibo is the best when it comes to hotel bookings and seemless refunds, kudos to your team for such a delighted experience! Ps: This isn't a paid review, and soley based on my experience with Goibibo.

  83. Zenith Wp-avatar

    Zenith Wp


    I really appreciate the app, but the only problem is, it's extremely hard to reach the costumer care service. Please try to improve it.

  84. akansha bhandari-avatar

    akansha bhandari


    Most pathetic app ever.. I have booked my flight tickets but my money was deducted and my tickets were not booked and they don't care about the customer as it is near to impossible to reach them.. I need my money back you cheaters

  85. Deepak Amin-avatar

    Deepak Amin


    Disastrous. I booked hotel and money deducted but booking not showing on app mytrips. Support is machine, so no result. Keeps asking booking ID. Still no clue what to do.

  86. Second Chance-avatar

    Second Chance


    I book a train ticket in january 2020 through goibibo app , but covid situation all ticket was cancelled also my ticket cancel in 18th May 2020 but till time i am not get my refund railway, refunded my money but goibibo not refunded or booking detail also can not find in goibio website and app i have only payment deduction screen shot so please share your email id where i share with you , 1 star is higher against that poor service of goibibo

  87. Mukul Sharma-avatar

    Mukul Sharma


    #Chor company......not returning my cancellation flight amount, the amount the airline has refunded in full, tried to call customer care several times but the call is disconnected by IVR, also mailed several times, But not a single replay has been received till date.

  88. Vivekanand Chandel-avatar

    Vivekanand Chandel


    I booked bus ticket two times, and both times I faced issues related worst travel experiences and I would like to submit my review but option to submit reviw is not available in app.

  89. Vine Vile-avatar

    Vine Vile


    Don't use this app. They don't have a customer care service. I have been trying to contact them since past 6 months but they are not picking up my call. My booking was cancelled due to covid-19 and now they are not even rescheduling my ticket. My 20000+ rs are stuck with them.

  90. Mitesh Agarwal-avatar

    Mitesh Agarwal


    Team, i haven't received my refund for a trip that was canceled by the airline, however your app shows it has been completed. Your support function is not helping me in anyway. My resolution is long due. The airline has refunded to you. With no option left i will be taking legal action and if possible i will lodge a complaint of fraud. I am also approaching consumer forum with compensation. Hope you get this message sound and clear.

  91. Chandra Bhushan-avatar

    Chandra Bhushan


    Requesting everyone one to not to use this app, if you need to do partial cancellation, this app is malfunctioning. It is automatically cancelling two instead of selecting one. The worst part is no any customer support is there. You will be directed to IVR or chat only. Goinibo is not refunding my money after ticket cancellation directly by airline & also payment clearance by airline. Very bad experience.

  92. ebin k-avatar

    ebin k


    Cant book ticket without entering surname atleast 2 letter.My name is Ebin k (as per all my ID)and i couldnt enter 'K' as my surname and failed to book ticket.other app like MMT allows this and booked through it..need improvement

  93. Swapnil Srivastava-avatar

    Swapnil Srivastava


    I am not able to understand that when other travel agent app started their non voice customer service then why Goibibo is not starting. Default option to talk on credit shell is also not available. My money is stuck with Goibibo and their is no one to talk from goibibo

  94. Dhaval Shinkar-avatar

    Dhaval Shinkar


    I have booked my flight on 5 March but due to covid -19 .it was cancelled by airlines .so now I want my complete refund of PNR - YM7E8Q. I don't want credit shell option I want just my refund. Other app like paytm gave refund to my member but goibibo start for pretending and make people fool. SOLVE IT AS SOON AS POSSIBLE

  95. Ophelia Mundu-avatar

    Ophelia Mundu


    Very bad experience would never suggest using this app...none of the links are working for flight cancellation and refunds neither customer services available and my trips for the flight is also not working.... worst app

  96. Paladugu Bhanu Sri-avatar

    Paladugu Bhanu Sri


    Very worst experience with customer care, it couldn't connect. I have booked hotel on 01-10-2020 vide booking no.HTLB532AJ8 amount was deducted but booking not confirmed. I didn't get refund amount till now. Pls slove the issue or send contact numbers of customer care and mail id

  97. imran sheikh-avatar

    imran sheikh


    Wrost booking app..they plays with u when you asked for any refund through chatbox..No customer care support..Either where the hell is your customer care number the ones which are in google says invalid always..your chat inbox is also pathetic.. highly recommemded not to use this app...Use MMT best app ever for online bookings...You provide your valid customer care Number whome we can talk..Delete this app from playstore also...Fraudster

  98. gaurav banerjee-avatar

    gaurav banerjee


    This app sucks... customer care is useless... they block your money for awful period of time... Chatbots are not quite responsive... don't download this app if you want hassle free experience.

  99. DREAMZ XPLORA-avatar



    I booked Burj khalifa ticket via goibibo activities. And the date was 24-09-20. Money deducted INR 3261. But I didn't get any booking confirmation. Via email also not showing in trip details . I tried several times to contact goibibo customer service .but no any response. I waited till midnight Infront of Burj khalifa..it was my bad experience from goibibo

  100. Ms Basnet-avatar

    Ms Basnet


    Incase you are planning to book a ticket from Goibibo then do not make a mistake of selecting seat n extra payment, just skip the page and do it at the time of web checkin. Because prebooked seat selection wont reflect during web checkin and you will be asked to repay the amount which you hv already done it at the time of ticket booking. And when you try to cantact the customer service for the same issue they will force you saying the seat selection amount was not done. Such a pathetic service

  101. Saravanakumar Sivakargi-avatar

    Saravanakumar Sivakargi


    Paind full amount and unable to check in Unable to contact customer care through any mode (mail ,phone,app). hotel booking ID : HTLP9HHV95

  102. Aparajita Chakraborty-avatar

    Aparajita Chakraborty


    They are great cheater. For long 6 months, they have not refunded my money back though they got refund from airlines. They will play with customers money. Again and again they took netbanking details but have not refunded money. After that they stopped comminucting. Booking no: R5NMWD. I even cant understand why a netbanking can take more than 6 months to transfer money to customer account? Please do not book any further bookings from goibibo. There is better options like makemytrip, cleartrip.

  103. gokul gopan-avatar

    gokul gopan


    I m having terrible experience.i am awaiting refund for flight ticket due to covid cancellation. I got email and updates like my refund is processed with the bank..i contacted the bank and they have no updates regarding refund from you!! You dont provide any customer support, no numbers and no email ids. Only and irritating Gia who confuses everything..are you mocking at people? I have completed more than 30 flights with this app and this is how you treat us irresponsibly.all you need is money!

  104. Srikanth Acharya-avatar

    Srikanth Acharya


    Booking details are not visible when I tap on my booking in My trips. Also Didn't get any support for booking during lockdown period.. Trust lost on such apps..

  105. Pawendra Singh-avatar

    Pawendra Singh


    For some reason my old booking are not visible and there is no way the bot is understanding the query to resolve it. The helpline is as difficult and as useful as the bot is. Worst ever experience and trouble just resolve a query which was open and never attended by gobibo. Pls don't book any kind of ticket in this except together information there are so many other apps which will will help us really pathetic service.

  106. Parth Sindhi-avatar

    Parth Sindhi


    Worst worst app & agecy, I have requested for refund for extra luggage cancellation for my flight trip booked through this agency & they said the refund will be reflected within 2-3 days but it's almost TWO months now & they haven't refunded me my money & there is no any customer care representative to answer my call & app has no any facility where we can raise such issues... Pls don't use this app...

  107. Kanchan Chindaliya-avatar

    Kanchan Chindaliya


    Worst app for booking flight tickets. This travel agency never gives refund no one should download this app. I would like to give rating in minus. Vey disappointed.

  108. Kamlesh Kumar-avatar

    Kamlesh Kumar


    Terrible experience. Earlier they were ok but now a days looks like they have found ways to not refund the money. I canceled my ticket and even got mail that I will get the refund asap. But now they shown that I have traveled and can't get refund. No way of connecting on there customer care no.. thay again say to go to app, where we can't get solutions.

  109. Nakul Shah-avatar

    Nakul Shah


    I have my account balance in wallet of Rs 559 in my goibibocash+ wallet. But now this amount is not even showing in my wallet . Also this was not a travel cash or bonus cash which can show as expired. This is a cash which I got refunded due to cancelled of my train ticket of Rs 559, then why it is showing as expired. Also I tried to call to customer care but nobody is responding. If possible please call us as I am not able to raise the issue in goibibo support link. No proper service is maintain

  110. Agniv Banerjee-avatar

    Agniv Banerjee


    The most third class app is this i have ever seen. As my flight was not oparational due to covid 19 and the same amout have been credited in the shell. Now at the time of new booking credit shell is showing error. Customer care is also not available. I suggest not to use this app.

  111. darshan shrestha-avatar

    darshan shrestha


    Goibibo has a unique way of handling customer complaints. They give us links which donot work. They have chatbots with minimal to almost zero facilities. Their helpline number never goes through. Their email ids donot work. They give autogenerated responses and provide us with an alternate link which doesn't work. How am i supposed to reach you goibibo?? I need to get my refund for covid cancellation from vistara!!!

  112. Aakash Narang-avatar

    Aakash Narang


    Worst experience ever. Had to pay money 2 times to book my hotel. Tried connecting on support, but the interface does not allow and i can't even talk to customer support, ivr doesnot allow

  113. Ritu Dwivedi-avatar

    Ritu Dwivedi


    Very poor and disappointing..last night I didn't ticket my transaction is successful amount was deducted but I didn't get my ticket or even no refund if it is not confirm.I have to book ticket on urgent.

  114. Hitesh Prajapati-avatar

    Hitesh Prajapati


    Worst experience ever. My bus was cancelled and no response from goibibo. Booking id -. GOBUSAND68fddf6e11 This is booking id . I have ticket but it is not showing in my mobile application.

  115. ajay zaqui-avatar

    ajay zaqui


    Unable to reach customer care. GIA chat is useless. Tickets are getting auto cancelled. The developer email is also not reachable. Goibibo is like the year 2020

  116. suraj singh-avatar

    suraj singh


    Worst app ever, I got full refund by airline but i didn't get any amount in my account by goibibo. Trying to connect customer care executive but the app support system and calling number both are useless.

  117. Yash-avatar



    Worst! There is no Customer Care Support or any type of help from anywhere. There is just that autobot robot Gia, that does nothing but waste time. This is the worst Website ever!

  118. Arjun M-avatar

    Arjun M


    Your app has a bug where it shows price as discount and discount as price. I have a screenshot for proof. But your app doesn't have feedback option to convey the message to you. And your Gia support doesn't take app related queries. So, I'm unable to convey my message to you. Fix the bug.

  119. Dr Kalyan-avatar

    Dr Kalyan


    Plz don't book any kind of tickets in this except to gather information. There are so many other apps which will help us. They will attract us with great discounts but if we check the in-proper website it will be still. Today I decided to not use this app anymore. And preferably try to avoid spicejet airlines. Fully money and time looters.. atleast customer care people also doesn't respond to any kind of issue..

  120. nitika verma-avatar

    nitika verma


    Earlier I rated 5 for goibibo. But now I don't want to give more than 1 Star. During lockdown period it's become problematic app. I found better app than this. My flight was cancelled by operator during lockdown. We requested for refund. Operator returned our money on 31st August to goibibo but goibibo don't want to return our amount. 😡😡👎

  121. Umar Rehman-avatar

    Umar Rehman


    Warning::: dont book flight from ibibo app..........This app is disgusting becoz airlines refund amount for booking during lockdown period but this group showed me that your amount has been credited to your credit shell account instead of my bank account, i am not interested to travel further with ibibo...so dont book flight from this app.

  122. dnk life-avatar

    dnk life


    This app sucks.... Even i am not able to apply promo codes App is misbehaving, lots of bugs. ..

  123. Tanveer Ahmed-avatar

    Tanveer Ahmed


    I would prefer this App over others, User Friendly Interface, Amazing Offers and timely Notifications, On top of that you have a dedicated Team of Service Representatives who will take care of your Concerns. Thanks for Serving us during Tough Times.

  124. sourabh dahiya-avatar

    sourabh dahiya


    Worst app ever used.. please don't use unless you want your money to stuck after booking is failed..and there is no customer support.. Customer chat service is just useless..shame on you..

  125. Kartikay Seth-avatar

    Kartikay Seth


    Used to be my go to app for all kinds of booking but since they automated their support system there is no way to reach out to them. Their e-mail is non functional, there is no line to call, they just have a chat bot now which will never resolve your issue. I recently wanted to reschedule my stay the chat bot kept on asking me to reach out to the hotel and the hotel said we don't have the authority goibibo does. Just petty blame game. You need to fix your customer support! It used to be great.

  126. Deepak Roy-avatar

    Deepak Roy


    Worst app....even not for 1 star also...they are not having any official email or customer service.This app deducted my extra amount while booking flight & not refunded.

  127. POULIMA BISWAS-avatar



    The most disappointing platform. My ticket got cancelled in last April due to Covid and got a refund as credit shell balance. Now while I am trying to make a new booking not able to use the credit shell amount. The option is not at all showing in my ' My Trip' page. Tried to reach their customer service and sent several emails for the same during the few days. Also reported in their support page. Still it is not resolved. Very very disappointed. Big cheater.

  128. mohammad akram-avatar

    mohammad akram


    Wrost service after booking and I tried 100 times to contact customer support but unable to contact.... whatever links they send by msg are unable to open.... Really really unsatisfied with Goibibo

  129. vishal chakravorty-avatar

    vishal chakravorty


    Worst app don't use it. They have literally stolen money due to this covid situation. They have earned millions by doing fraud. Airline have refunded the ammount but you will not receive it if you have made the booking through Goibibo. Don't use this app ever go to the airlines site and book your flights from there.

  130. Nilesh More-avatar

    Nilesh More


    I would suggest you to do not use this app. If you get any issue or some airlines changes your timing and you want refund then you will have to go through hell. Worst customer care service. I have been calling to customer care number since last 3 days still not able to reach them. Everything is just worst in this app. They do not have any agents to solve our real time issue.

  131. Asif Hussain-avatar

    Asif Hussain


    In my recent booking, due to booking failure money got refunded to "go cash" wallet. Yet I don't see the updated balance in it. I've tried to reach out to customer support several time m but there is no proper medium to connect which leaves me frustrated. This is very bad service provided by goibibo. I'm still frusted on how I can't use the amount which was deducted.

  132. Mansi Dwivedi-avatar

    Mansi Dwivedi


    Pathetic support system avialable, or i would say no support is available. An automated programme would help us or any customer care, automated programme( apparently called Gia), only picks up the words written and try to provide generic solution. My problem is yet unsolved i dont know how to connect with goibibo.

  133. Snehal Shanu-avatar

    Snehal Shanu


    I have been trying to connect to a customer support agent since forever. Till date no one has been able to tell me where my 62000 went when the flights were cancelled due to covid. On email they say they are checking with the flights. Now i updated the app and it doesn't even show my previous trips. Goibibo is fraud. Out of the n no. Of times, I could connect only twice and that too was told i will get a call back which never happened even after so many months. The bot is useless to the core.

  134. Damini Rangoonwala-avatar

    Damini Rangoonwala


    The most disappointing platform. My ticket got cancelled in last April due to Covid and got a refund as credit shell balance. Now while I am trying to make a new booking not able to use the credit shell amount. The option is not at all showing in my ' Goibibo,. Tried to reach their customer service and sent several emails for the same during the few days. Also reported in their support page. Still it is not resolved. Very very disappointed. Big cheater.

  135. Asha P-avatar

    Asha P


    Very bad non functional app during current covid situation. The Goibibo team is really taking advantage of all bookings made so far so they are free from queries. Not able to reach customer care, not able raise queries, change date, claim refund and get the links properly solving problems got via SMS. What the Goibibo team will gain, nothing but bad remarks from many people. We need to sue your whole team for such a unfair behavior with customers. Kill your app and enjoy with everyone's money.

  136. 9506 Hetvi Doshi-avatar

    9506 Hetvi Doshi


    No customer service where hi ou can discuss and explained your issue or even write to customers service as there is no email id or phone number. very difficult to get resolution. Don't use application I am going to loose 24K plus for my Thailand booking reschedule with old booking ID. There is no reference on application for reschedule of booking.

  137. ashish mahapure-avatar

    ashish mahapure


    Worst travel booking app.. the customer service is worst ..have been asking for refund since month of May cause due to corona lockdown my flight was not operational during the time which is not my mistake but the customer care doesnot reply with the same n has not refunded my amount... Zero stars to this app..do not book anything on this

  138. Chandrashekhar Mahato-avatar

    Chandrashekhar Mahato


    Quality of the app has reduced. The app takes booking for hotels but the hotels denies their availability of rooms when you go for check in. No coordination between hotels and Goibibo. Its hard to contact customer care and get issues resolved. Sometimes, issues takes weeks to get resolved. The app was much better before, but now it cannot be relied.

  139. achal jain-avatar

    achal jain


    It is going in circles. I have booked a ticket and they have not confirmed it and my money is deducted. No customer support is available. No email id. I have no platform to reach them. Again thanks for reply but link provided is not helpful and I dont have a booking id . But my payment is deducted and no confirmation yet

  140. Souvik Dinda-avatar

    Souvik Dinda


    This is a fraud app. I have booked bus ticket of Shyamali Travels from Kolkata to Siliguri via Goibibo app. My money has been deducted but I don't recieve any confirm ticket. I have tried to contact with them so many times but I failed. The customer service number which they provide that is fake number. This is the worst experience ever in my life.

  141. Kasturi Sinha-avatar

    Kasturi Sinha


    Worst travel booking app, one cannot contact the customer care to discuss the queries. I tried multiple times on their customer service number and also sent mail, every time I got disappointed. They don't even bother about the customer's money. Neither they have the correct customer service number nor customer support mail I'd. It is to frustrating. I want my refund amount as soon as possible and also I want immediate call from Goibibo.

  142. Gaurava Mishra-avatar

    Gaurava Mishra


    Goibibo doesn't provide any chat/support option to complain/feedback about completed Hotel booking. Ref# HTLDCMP5WB. They guarentee about cleanliness but that's only on website and in media. I had pathetic experience in my last booking at Dewas in TGI Grand Nandan Kanan Resort. We booked two rooms considering one of the best hotel as published/listed by GoIbibo but toilet of one room was not clean and no flush. We complained staff twice in person, they attempted to clean but couldn't cleaned com

  143. Priyanka Sutar-avatar

    Priyanka Sutar


    Was trying to book ticket money got deducted but booking did not happen, trying to call customer care or support but my problem did not solve they are telling check with bank and bank is telling money successfully transfer to goibigo account. Very pathetic service I am getting. And booking also not showing in my app and also I did not receive any booking confirmation.

  144. Barnali Dey-avatar

    Barnali Dey


    Really bad option to book tickets. There is no easy way to contact customer care, number or app itself. Really bad experience. Still not able to resolve my issue. The customer care no. Suggests online to solve your query and the app only have automated service. Don't use this app it's pathetic.

  145. Harshitha Padmashali-avatar

    Harshitha Padmashali


    I am not able to see my bookings, it says no bookings.All my bookings , chats everything got deleted automatically from the app not able to contact the customer support, my refund has not been processed,Worst app,not trust worthy, no reply to emails, support team dont respond through calls nothing.. I need an answer related to my refunds.. the chat bot doesn't work, customer support number says doesn't exist. I have booked so many flights and it got cancelled due to lockdown. I need my refund

  146. Mohammad Khalid Anwar-avatar

    Mohammad Khalid Anwar


    Worst app ever! I will never recommend it to anyone and would also give this app negative stars if there would be the option to do so. I have been finally refunded my booking amount but it took six months! There is no way to connect with the Goibibo authorities and they only have their useless virtual assistant Gia. I will never again book with Goibibo. Very bad experience.

  147. Sandeep Parikh-avatar

    Sandeep Parikh


    Extremely disappointed that there is no way to call goibibo neither call back options as there are issues which are not listed in FAQ. Goibibo was good prior to covid. Tried web support several times but no help The issue is that it takes you to chatbot which only gives options which are standard. I need refund of cancellation protection which was agreed by goibibo but no option in chatbot Or their is no call support.

  148. MD JAWED HUSSAIN-avatar



    Very bad app, trying to reach their customer support. The technical support is so bad that every time I tried but not able to reach their agents. Please improve your apps! If you are not able to help your customers then don't waste your money on adds and promotions. The customer will automatically left your services.

  149. Shivani Patil-avatar

    Shivani Patil


    I had booked my tickets in month of March . As the new rules says the amount has gone fully refunded ...I had even mailed dem ...no response der.... even in Twitter I have DM dem .....no response even der ....I had tried several ways to contact but everything is automated which is waste ...no proper response ....I'm very very disappointed with this app ...after everything dey ask for ratings...!! Very bad experience overall ....

  150. Jaywant S-avatar

    Jaywant S


    Unable to apply for refund, app keeps giving error. Website also has the same issue. - I called the number mentioned but I am finally directed back to the app where the refund application does not work-- When I click on the flight under mytrip in order to apply for refund, the next screen shows an error message