Gojek APK

Version 4.18.2 - com.gojek.app
Last updated: Wed, 21 Apr 2021 12:10:54 UTC
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Gojek apk

APP Information

Download Version 4.18.2 (4182)
Apk Size92.28 MB
App DeveloperPT GO-JEK INDONESIA
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.gojek.app.apk
MD58e2aa4a067d05ce0401bf754b0e3cf9a
Rate4.2
Website https://www.gojek.com

Download Gojek 4.18.2 APK

App Description

Gojek is gojek,travel,local, content rating is Everyone (PEGI-3). This app is rated 4.2 by 95 users who are using this app. To know more about the company/developer, visit PT GO-JEK INDONESIA website who developed it. com.gojek.app.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 4.18.2 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1245291+ times on store. You can also download com.gojek.app APK and run it with the popular Android Emulators.

Better rides coming your way.

Whether you're looking to get across town, or even earning on the road, choose Gojek – we're the city's latest ride-hailing app dedicated to making your commutes all that much better.
 

App ChangeLog

  • THE WORLD IS IN SHOCK(2)
  • … and we believe several PSAs are in order:
  • 1. Stay home.
  • 2. Wash your hands.
  • 3. If you really must go out, in 3.50 there’s a precaution guide right before you book a ride. Read it, follow it. (Please.)
  • 4. The GoFood/GoSend/GoShop Contactless Delivery will make it possible and safe for you to receive things from a safe distance.
  • 5. Hey, let’s #KasihLebihan (give more) to our driver heroes—you can now tip them up to Rp100.000 at the end of the order.
  • Update to 3.50.

App Screens

Gojek App Screen 1Gojek App Screen 2Gojek App Screen 3Gojek App Screen 4

Permissions

requires following permissions on your android device.

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.ANSWER_PHONE_CALLS
android.permission.BLUETOOTH
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.FOREGROUND_SERVICE
android.permission.GET_ACCOUNTS
android.permission.GET_TASKS
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.NFC
android.permission.READ_CALL_LOG
android.permission.READ_CONTACTS
android.permission.READ_DEVICE_CONFIG
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_PHONE_STATE
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.RECORD_AUDIO
android.permission.REORDER_TASKS
android.permission.REQUEST_INSTALL_PACKAGES
android.permission.SYSTEM_ALERT_WINDOW
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_CONTACTS
android.permission.WRITE_EXTERNAL_STORAGE
com.android.launcher.permission.INSTALL_SHORTCUT
com.android.vending.BILLING
com.gojek.app.gobox.permission.C2D_MESSAGE
com.gojek.app.permission.C2D_MESSAGE
com.gojek.app.permission.MAPS_RECEIVE
com.gojek.app.permission.RECEIVE
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.google.android.providers.gsf.permission.READ_GSERVICES
android.hardware.bluetooth
android.hardware.camera
android.hardware.faketouch
android.hardware.location
android.hardware.microphone
android.hardware.screen.portrait
android.hardware.telephony
approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

change network connectivity
Allows the app to change the state of network connectivity.

GET ACCOUNTS
Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read call log
Allows the app to read your phone's call log, including data about incoming and outgoing calls. This permission allows apps to save your call log data, and malicious apps may share call log data without your knowledge.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

record audio
Allows the app to record audio with the microphone. This permission allows the app to record audio at any time without your confirmation.

reorder running apps
Allows the app to move tasks to the foreground and background. The app may do this without your input.

draw over other apps
Allows the app to draw on top of other applications or parts of the user interface. They may interfere with your use of the interface in any application, or change what you think you are seeing in other applications.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

install shortcuts
Allows an application to add Homescreen shortcuts without user intervention.

In-App billing
In-app Billing on Google Play provides a straightforward, simple interface for sending In-app Billing requests and managing In-app Billing transactions using Google Play.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. William Key-avatar

    William Key

    2021-03-22T10:11:33.240Z

    They used to price fair, now they charge as much as much as Grab. I didn't mind waiting the extra 5 minutes because their price was good but now they charge the same price but still with the same bad service and wait times. Use Grab, so much faster and now the same price

  2. kenny-avatar

    kenny

    2021-02-16T03:57:20.868Z

    aktie If you can't have a nearby driver to pickup the orders, then don't have the farthest driver to pickup my order. I can't cancel it and I have to wait at my store while it's already almost closing time. The drivers are uncontactable and the customer service has been busy for 6 calls I tried just now. And now i'm still waiting for the orders to be cancelled just to make sure not to trouble the drivers in case they want to deliver my orders. Please add restaurant and food review similar to grab's

  3. Ben Fishbein-avatar

    Ben Fishbein

    2021-03-09T11:00:25.685Z

    bali Worked 1 time... now it tells me, sorry something is wrong with your profile, fill out this for for help... oh wait... there is no form... it just defaults back to the homepage. Called support...says connect connect, number not valid... cannot unregister and try again... created a new account with a new number and email.. try my first order... cant load prices, press reload... this repeats 15 times... bs

  4. IrvanDevs-avatar

    IrvanDevs

    2021-01-24T04:40:47.530Z

    go jek app I don't know what is actually happens. But, my gps is turned on and gojek keeps asking me to enable my location. Now I can't order food anymore on gojek.

  5. Dustin Simon-avatar

    Dustin Simon

    2021-03-10T10:23:47.730Z

    go jek indonesia Estimated times of pickup and drop off are always AT LEAST twice as long than the app says. (Singapore)

  6. Harutori-avatar

    Harutori

    2021-03-26T00:51:21.200Z

    go jek singapore I cannot search by food now, it only shows restaurants list

  7. AJ-avatar

    AJ

    2021-04-05T05:49:57.740Z

    go jek thailand Not in English for menus

  8. Julio Giulietti-avatar

    Julio Giulietti

    2021-01-13T13:45:15.699Z

    go jek promo code I like Gojek and use you frequently. The app needs some help. Put the bikes and drivers first. Customerp drivers are the ones people really want and like. Food should go second. First things first. Drivers get five stars; the app gets three. A final suggestion: no running through red likes.

  9. Kenny Samuel-avatar

    Kenny Samuel

    2020-11-06T06:30:54.278Z

    go jek wiki Honestly it's a very bad UI design update..why make the screen for picking send/destination location like this? blocking the map view and the user should drag the map first, but then the view detail send location almost blocking third quarter view of the map.. please Its bothersome when you can't find the address in search loaction and must find the destination point manualy. When u open WA app and choose to open share location with gojek, its better to have opt to chose wht service u will use

  10. Thien Nguyen-avatar

    Thien Nguyen

    2020-12-18T04:24:34.127Z

    go jek founder No option to disable promo notifs? Really? I absolutely DETEST ads and of course you can't disable it. Hard pass quick uninstall. I'll stick with grab which is a bit more expensive but at least has the option to shut up and only notify me what really matters like my order info

  11. Salah Maker-avatar

    Salah Maker

    2021-01-02T07:32:30.608Z

    NOTIFICATION: Too many PROMOTIONAL NOTIFICATIONS and it doesn't link to Google Maps. Objectively, Grab's App is better, but that also spams you with unnecessary PROMOTIONAL NOTIFICATIONS!!

  12. Stephen Marcus-avatar

    Stephen Marcus

    2020-12-31T09:10:46.248Z

    The app will not properly allow me to edit and set my home address. Setting a home address is basic part of a transportation business.

  13. Fulton Fortner-avatar

    Fulton Fortner

    2020-12-20T10:57:53.112Z

    Steer clear of this app outside major cities. The drivers in places like Bali prefer to take the weekend off, even if they are supposedly cash strapped from covid. Much better to talk to the Facebook groups and hire out a driver for the time you're there.

  14. Meghan W-avatar

    Meghan W

    2020-11-27T11:57:32.792Z

    Wont let me order food. Keeps saying there are no drivers nearby, or taking me to wait 30 seconds. Then when I do wait, it continues with "no drivers"

  15. Francis R-avatar

    Francis R

    2020-11-28T11:27:15.173Z

    Keeps telling me to update gojek when I'm trying to make QR code payment when it's updated. Trash

  16. Brian Manley-avatar

    Brian Manley

    2021-02-28T11:41:26.980Z

    Had an incident with a gojek driver, license plate SLS2641U. I think this driver is mentally unstable and represents a danger to himself, his passengers and other drivers on the road. He needs a psych examination ASAP.

  17. Lawrence Oei-avatar

    Lawrence Oei

    2020-11-25T04:06:34.985Z

    Make an option to NOT display gopay transfers between friends

  18. Anh Kim-avatar

    Anh Kim

    2021-01-25T08:29:25.406Z

    Should improve on UX, there are no way to cancel your order. (although I accidentally click on order and canceled it instantly after accidentally order). The app totally not ask for confirm the order in my point of view in software engineer role that is unacceptable for a commercial product app. i called the driver and sorry about that and i take totally responsible on me and pay for the order. Now I removed the app and use baemin instead of.

  19. Marvin Hansen-avatar

    Marvin Hansen

    2021-01-03T13:59:59.832Z

    Phone number ... Essentially I stopped using Gojek because it refused to login my first number, but did not allowed to register another number because the same email (!) was already registered Obviously, there is no option to change number. When trying again to login with old phone number it says too many attempts and blocks you. Fantastic experience... Using grab instead and it actually works ever since.

  20. John Crescenzi-avatar

    John Crescenzi

    2020-10-11T06:02:26.990Z

    They obviously hired anyone and everyone as soon as they entered the market. Just had a food driver scam me, giving me only 2/3 of my items. The food inside was left sideways leaving the cheese all to one side. The in app help is useless, no one has responded to any ticket. This isn't the first time either. I had a driver try to only bring me 1/2 items and a carton of cigarettes before. The worst delivery app drivers imaginable and 0 customer service

  21. Edo Tok-avatar

    Edo Tok

    2020-10-30T18:55:17.275Z

    Don't do any things while you purchase food. Advertises set a trap for me........................ Deducted without pin or confirmation what you pay ............................ . . . . . . . . . ........ . . . . . No section in app for help / chat ol / even Customer service call center . . .... . . . ....... . . . . ....... . . . ....... . . . . . . . . . . Slick and smart trick to steal my money. . . . . . Uninstall ..... that's it.... no more

  22. Dony Pasaribu-avatar

    Dony Pasaribu

    2021-04-01T09:36:13.954Z

    I topped up gopay but cant use it

  23. Steven Stebbins-avatar

    Steven Stebbins

    2019-02-13T06:15:47.553Z

    The app is great! The ride service is great! unfortunately if you want to get ripped off use their go-food service. Not once but twice. Both times I have ordered through their service I have been ripped off. What really bothers me is the fact that I tipped the drivers both times. Its service like this that makes a person to become selfish and never tip these ______________ Fill in the blank for with your own words.

  24. Charlie Kuczaj-avatar

    Charlie Kuczaj

    2019-06-02T22:42:52.549Z

    There is a big lag between the vehicles actual position and the rendered position at times during which the rendered position has to catch up with where the vehicle actually is so even if you are waiting outside you may miss the driver. There is no means of entering multiple destinations. Pickup often takes longer than Grab, Comfort or Silvercab. Prices seem to jump around, so be sure to compare prices before you order.

  25. A Google user-avatar

    A Google user

    2018-11-18T06:05:44.620Z

    It's mostly useful, except there are forbidden areas and cannot use the app and drivers cancel on you or ask for more money. Also need to fix the bugs because when I cancel or even when I have a driver already, it will order another ride for no reason. I took a gocar from Canggu to Ubud and as soon as I got to Ubud, the app on it's own requested drivers to Ubud and I get messages from drivers asking where I am. Fix this!!!

  26. JESUS SAVES SOULS-avatar

    JESUS SAVES SOULS

    2021-03-20T11:32:07.549Z

    This app trying to murder me by enforcing mask in a person with a medical brain life term disability and mask can and will kill me if I don't get the air my brain requires + causing a panick attack

  27. George Goh-avatar

    George Goh

    2020-10-23T08:03:28.703Z

    It's 2020 and almost 2021, make an app that allow users to turn off promo notifications 🙄

  28. Alvin Go-avatar

    Alvin Go

    2018-12-28T14:35:37.230Z

    I love using GoCar as their drivers are respectful and usually on-time. However, there are several things I want to note on my experience: 1. With the Even-Odd exception in several area in Jakarta, I wish that when drivers decide to take my order their license plate can match to minimize the time required for the route. There have been too many drivers accepting my request although their license plate do not match. 2. I can't put more than one stop to drop my friends on my trips.

  29. Willy Marenden-avatar

    Willy Marenden

    2021-02-14T10:01:09.776Z

    I can't make a payment for gaming payment and internet payment

  30. Melanie Tendean-Burns-avatar

    Melanie Tendean-Burns

    2020-09-05T08:53:31.407Z

    For some reason I can not rate a good and my fave food for others to see. I can't find a way how can I rate or give a feed back for the restaurant. It is always for the delivery person. When I found that faded stars of the restaurant, it's gone as I start click the star and no way I can back the restaurant. Sorry, I found that a little ridiculous. In your app I can't find a menu or a way to rate a restaurant, why and how can I get into that side please? Thank you

  31. Nukepositive-avatar

    Nukepositive

    2019-08-15T09:13:49.990Z

    ad notifications are not given in my language. I know it seems a silly complaint, but Gojek is a very important app in this country for spending money. I want to see great deals, but it doesn't help me when they are in Bahasa. I hope this is patched soon.

  32. Bryan William-avatar

    Bryan William

    2020-11-03T16:56:18.540Z

    The new UI is too simplistic and puts the wrong things in focus. The old UI works well and balanced

  33. Geoffrey Brown-avatar

    Geoffrey Brown

    2019-08-20T23:39:31.820Z

    The app delivers on price and simplicity but lacks some key features and drivers. I've demoted Gojek to be my last resort app after Grab and Comfort as the drivers frequently message after accepting rides to cancel. The app also accepts drivers from exceptionally far away (15 min+ at times). If Gojek can tweak their driver search algorithm and find a more stable pool of drivers it will be more competitive.

  34. P Kimman-avatar

    P Kimman

    2019-12-14T06:14:04.657Z

    please build a confirmation button for a food order into the app, so that the driver does not need to contact the client to confirm the order.. they always do that, it is actually quite annoying and mostly just useless. But if you really want a confirmation then build it in the app like Grab did, or Genki Sushi

  35. local potato-avatar

    local potato

    2020-05-20T10:18:13.964Z

    It's a great app! I've bought several things and the drivers nor the app have ever failed me. Payment is easy, so is checking out your item! The drivers are kind and the app gives thoughtful events, especially to this current pandemic. I hope to use this app a lot more in the future, and so far this app is excellent.

  36. Adrian N-avatar

    Adrian N

    2019-12-17T10:00:20.275Z

    The idea of ride sharing app is to get a ride, especially in times where traditional transports like taxis are hard to get. But in reality, in rush hour time, no drivers are available, making the app pointless. Worse, the algorithm assigns drivers that are miles away, obviously they will reject the request.

  37. william handjaja-avatar

    william handjaja

    2019-07-31T11:44:31.792Z

    lately I've been getting assigned drivers further and further away. also, you should actually search drivers based on actual road distance to travel to pick up location, not just straight line radius. it's very frustrating.

  38. Ron Y Ng-avatar

    Ron Y Ng

    2020-01-16T12:46:53.849Z

    Quite poor location pinning and search quality for pick up points. Also, on a GoCar order, a driver cancelled on me after waiting for him for over 5 minutes and the app tried to find me another driver but after 3 minutes of waiting, I decided to cancel. After that, the driver profile who cancelled on me didn't show up to be rated. Such poor behavior needs to be corrected but seems like this is a process loophole.

  39. Dalip Dhawan-avatar

    Dalip Dhawan

    2020-05-15T16:34:44.226Z

    Got charged 2 times pay later fee even I never wanted to use it. It happen automatically not even any single notification. I am uninstalling this app even u charge again or not it Doesn't matter I paid my bill. fee 51k for nothing (25k is fee + 26 k is not paying 25k) I don't need it please. If I got charged again well did not matter I am uninstalling it.

  40. Maxwell Wilmarth-avatar

    Maxwell Wilmarth

    2019-03-13T08:23:29.280Z

    Buggy and laggy. GPS doesn't work well so you can't tell where the driver is. App frequently places you in the wrong spot. Bug wouldn't let me cancel a driver so he kept calling me until I uninstalled the app.

  41. Ken Adair-avatar

    Ken Adair

    2020-06-26T23:02:53.550Z

    Garbage app! I used to use Gojek until the entire system started acting weird in late June, 2020... just little things at first like inexplicably losing my default home position. Then not allowing me to top up my Gopay... suddenly, with absolutely no explanation or messaging from Gojek. I use Grab now. Bye-bye, Gojek.

  42. piano etudes-avatar

    piano etudes

    2019-09-09T06:59:22.144Z

    Make sure you have local number (with county code 62). I have no luck with my USA number although the app allows me to enter USA number upon registration. The app has a bug with single digit country code or developers never tested with +1 country code. So far I've been using gocar and gosend in Surabaya. Drivers were very professional and friendly. Prices are reasonable. But be ready with horrible traffic in Indonesian big cities.

  43. Valentin Nicoara-avatar

    Valentin Nicoara

    2019-03-27T02:45:46.586Z

    the app works great but it gets one star for spamming me all the time with their offers an being unable to disable the promos notifications. i disabled the notifications for the entire app I never get notified about the incoming driver. I guess I'll stick with Grab for now

  44. Jonas S Karlsson-avatar

    Jonas S Karlsson

    2019-01-19T12:09:03.515Z

    come back to Bali, install and register. no cannot register because my email address last year was used with other phone number... erh. no way to reset. idiots! call suport. they cannot unregister. say i need to use new email address. they never sent email in first place. my email id my identity. not they assume that your phone number is your identity.... stupid. and unsecure! thos means that of you registered before with credit card somebody who gets assigned your old number will be using it?

  45. Bill McG-avatar

    Bill McG

    2020-10-04T06:11:35.209Z

    The app freezes when opening and almost freezes my phone. I never know when it will work properly. I've deleted and re-installed 3 times now and the same thing.

  46. Jerry W-avatar

    Jerry W

    2019-10-30T14:06:15.915Z

    Great app. So many notifications though and no way to turn them off. Theres like five whenever you order a meal, and then two a day that are just advertisements. So so so annoying.

  47. Justin Rahardjo-avatar

    Justin Rahardjo

    2019-08-06T07:11:04.261Z

    Very useful but when paying please male sure merchants update the cashback policies so customers dont feel scammed when the cashback maximum turns out to be less than advertised on the gojek label on the stores. This has happened multiple times.

  48. Aaron Gahn-avatar

    Aaron Gahn

    2020-09-21T06:38:08.396Z

    Worst user experience I've ever had. If you close a review, you will never find it again. They make it impossible to leave feedback for food that you've ordered. Arrival times are out right lies.

  49. Mark Weber-avatar

    Mark Weber

    2021-03-24T03:53:20.912Z

    Use Grab instead! Gojej is Filled with dishonest drivers who try to rip you off any chance they get. out of 12 go-food orders, 7 riders tried to short me in change. each time insisting they gave me the right change. its ridiculous. A bunch of thieves. Gojek does nothing to fix this and offers almost no recourse. Grab app on the other hand provided superior, honest drivers, and amazing support if things went wrong

  50. joseph jeong-avatar

    joseph jeong

    2019-07-09T13:26:40.993Z

    drivers are terrible. will straight up lie to you (they tell me drivers can't cancel even though the previous just canceled on me). this is for Singapore. only cheaper than Grab half the time, so what's the point of this app/service if they can't be better or as good as the dominant player. uninstalling.

  51. Funny Widjaja-avatar

    Funny Widjaja

    2020-09-16T00:03:29.733Z

    This apps keep asking for set pin, but the process never works. Never received OTP code, they should've make an option for us either to set pin or not.. or send to phone number or email

  52. dep us-avatar

    dep us

    2020-10-08T05:16:05.868Z

    Add a notification setting. It's 2020. Not even that hard to implement. Respect your users' preferences instead of forcing me to receive notifications I don't care about. I don't want to know about any promotions or sales or whatever. Stop spamming my status bar.

  53. A Google user-avatar

    A Google user

    2019-04-01T12:05:47.210Z

    difficult drivers overcharging by adding random amounts under toll. basically exposing go jek to credit card chargebacks and for consumers hassle to make claims against such unauthorized and fraudulent charges. customer service takes ages to investigate and resolve issues. stay away from this service.

  54. Luke Nguyen-avatar

    Luke Nguyen

    2020-08-06T01:33:28.961Z

    The app loading speed is terribly slow. It takes almost a minute just to load the booking screen. Wouldn't recommend if you are booking on a rush.

  55. Geoffrey Hussey-avatar

    Geoffrey Hussey

    2018-11-11T12:52:21.837Z

    Way too many notifications. Always sending notifications. Too invasive. Get a clue about how to interact with your customers

  56. Daniel Pintara-avatar

    Daniel Pintara

    2019-04-27T04:10:56.743Z

    Please automatically choose the GO-PAY payment method when the balance is sufficient, like the old behaviour. And please make the notification sticky while ordering something, like GO-FOOD, GO-RIDE.

  57. Lou Dang-avatar

    Lou Dang

    2020-08-29T02:44:06.589Z

    App has little functionalities for Vietnam users. Only able to order food. No wishlist menu (you can wishlist items only to realise later that there's no place to find those wishlisted stuff).

  58. Yea Han-avatar

    Yea Han

    2020-01-23T08:01:39.786Z

    Dear Head of Operational Gojek, First, congratulation, u gained a 1 star review on ur app. I won't tell again about what I've complained, but just check my ticket on 23843632. Ur app is totally a failure. About this case, its not an human error, but absolutely the apps. *Note: its not fair and not wise action to sacrifice ur mitra, its totally ur error. I'll await ur responds. The Customer

  59. Seth Williams-avatar

    Seth Williams

    2020-05-02T03:34:22.980Z

    IT WON'T LET ME DELETE MY ACCOUNT, and I have continually gotten TONS of SPAM EMAILS ALL DAY! (3-7 EVERY SINGLE EFFING DAY!) I have attempted to reach out to the customer service, and the reply I got said nothing about how to delete my account, it only explained how to update my email. TOTAL waste of my time.

  60. Mohamed Ayad-avatar

    Mohamed Ayad

    2019-07-12T16:12:28.659Z

    Constantly crashes, charges more than what's on the menu, charges more than what's on the receipt, and customer service are rude and incompetent.

  61. Mike Quinlan-avatar

    Mike Quinlan

    2019-02-26T15:57:07.592Z

    Love the service, do not like the spam promotion notifications with no way of disabling. i want only notifications for order updates.

  62. Beckett Haight-avatar

    Beckett Haight

    2020-01-11T12:40:47.390Z

    I have had countless problems. But today my order was canceled by the driver so I ordered from grab, then later Gojeck came. And since I wasn't expecting him, and the app notifications are inconsistent, I didn't hear the guy yelling at me until my landlord came to my door. Bad form!

  63. kartiko Rino-avatar

    kartiko Rino

    2019-05-02T06:09:52.457Z

    please...improve on Go send, at least let the customer inform, who rcvd the package that we send... Always use GRAB for delivering package, never want to use Gosend because there is No proof that the package we delivered is rcvd well.. Ask your delivery man to fill form, person who rcvd tha package...it will be Good,like Grab did, they always send picture who rcvd the package.

  64. M.P Tran-avatar

    M.P Tran

    2018-10-21T14:27:31.206Z

    Bad experience. Book a car, the app say 6 minutes. Waited for 20 minutes, it still say 6 minutes and the driver never came or call :( angry

  65. Sasuke Vita-avatar

    Sasuke Vita

    2019-11-01T01:22:54.180Z

    No available package after buying it on first time. Its already one month still no available package to buy. So many beggar ads, the service has become donation ads itself.

  66. Nathan Nash-avatar

    Nathan Nash

    2019-11-06T00:24:40.233Z

    The map that tracks drivers had been having major issues lately. I'm also seeing more lockups and crashes than in the past.

  67. Flying Moustache Ghost-avatar

    Flying Moustache Ghost

    2021-02-27T07:46:53.239Z

    Very horrible app. Transaction keep failing when i try to top up to indodax

  68. Tim Aries-avatar

    Tim Aries

    2020-11-02T19:12:09.410Z

    Bad UX experience. Also DO NOT use their service in Vietnam unless you want you be in big trouble with their criminal activities and staff.

  69. A Google user-avatar

    A Google user

    2019-01-28T10:14:40.144Z

    twice i tried to use go-car to go from sanur to amed beach. Both times the driver contacted me and said he wouldn't do it for the go-car price and wanted 50% more. I am disappointed in go-car and cant to trust any quote it gives me. not reliable!

  70. John Woods-avatar

    John Woods

    2020-07-19T00:36:05.839Z

    I've been trying to set up my restaurant for 4 months and have done everything asked and submitted all documents. It's still "in process"

  71. Deborah Walsh-avatar

    Deborah Walsh

    2019-08-30T02:31:51.830Z

    When you initially look and are estumated a time uts nwver that. Ive booked and the app says 4 min and its been 30 before pick-up. Drivers must accept drives while they are still driving someone ekse. You xan watch as they drive further away from you

  72. Thanh Ngoc-avatar

    Thanh Ngoc

    2020-08-04T11:08:14.651Z

    I don't remember my old number to log in and then Gojek blocked my account due to so many attempts. This is a real pain in the neck! Thats bad.

  73. Iwan Hasan-avatar

    Iwan Hasan

    2019-10-12T13:34:19.712Z

    Terrible experience. I lost a valuable pendant in a Gojek car in Singapore and called the customer service. No feedback. When I called back 3 hours later, there was no attempt to call the driver yet. No sense of urgency. Zero customer care. 6 hours later, still no update. Apparently I am not the only one experiencing this. DO NOT TAKE GOJEK. Use Grab instead.

  74. chi tokyo-avatar

    chi tokyo

    2020-04-07T17:26:05.313Z

    Pay later now became worst,we need to pay paylater fee and if u late they charge u more than before..i think this app sucks right now..

  75. Sam and Kari Bruce-avatar

    Sam and Kari Bruce

    2019-03-15T08:54:58.741Z

    We love Gojek to get around and for ordering food. It's the most convenient thing about being in a very populated place.

  76. Mike M-avatar

    Mike M

    2020-02-25T12:37:08.758Z

    Do you love a random useless notification every 5 minutes? What do they say? No one knows they are in the local language even though the UI is in English.

  77. Krishna-avatar

    Krishna

    2018-12-20T13:37:05.980Z

    the app is showing that cab is 6 minutes away, while the cab was waiting for ke already at pick up point.

  78. Anthony Shawn-avatar

    Anthony Shawn

    2018-09-23T23:17:17.375Z

    Very easy to use! Just wish there was a translation tool in the messenger.

  79. Brian Wang-avatar

    Brian Wang

    2020-08-19T05:25:09.395Z

    App keeps starting up on its own for the past three days whenever I try to open other apps. Please fix this. User from Singapore.

  80. Eric Kantana-avatar

    Eric Kantana

    2019-10-30T10:07:22.282Z

    Bad session management, need to login if the app haven't been used for a while. Right now, i can't login to my account.

  81. Anil D'Souza-avatar

    Anil D'Souza

    2019-12-17T15:37:19.971Z

    Terrible customer support. Can't get into my account and the suppory representatives say they don't know how to fix it.

  82. Stella Sadikin-avatar

    Stella Sadikin

    2019-10-05T09:55:10.403Z

    Please give option to turn off push notifications for promos because it has become really annoying.

  83. Bill Panton-avatar

    Bill Panton

    2020-03-12T13:53:14.176Z

    Wrong address and can't get service. Big hassle.

  84. Ross hunter-avatar

    Ross hunter

    2019-05-01T04:06:30.390Z

    drivers are price gouging, they message you after your order and demand 2-3 times the amount on the app. there is no way to report the driver ether

  85. Eric Rosenkranz-avatar

    Eric Rosenkranz

    2019-05-05T06:41:36.269Z

    Many times a driver accepts but they are 15 to 20 minutes away even tho the app says 5 minutes

  86. Winny P-avatar

    Winny P

    2020-03-12T01:03:01.124Z

    The food search menu is gone. Now it only shows restaurants.

  87. Carlos Kurniawan-avatar

    Carlos Kurniawan

    2020-09-24T14:50:31.780Z

    With the latest update of Gojek app, now my Gojek app will always crash and I can not access it anymore.

  88. Ashok Darapaneni-avatar

    Ashok Darapaneni

    2019-11-13T02:26:48.240Z

    Such a worst app not much options of sharing and price is higher even in non peak periods.

  89. Ardianto S. Wijaya-avatar

    Ardianto S. Wijaya

    2020-10-09T19:03:25.451Z

    So hard just for upgrade to gopay plus, I'm sure the problem is in your camera software

  90. Natalie.A Widya-avatar

    Natalie.A Widya

    2020-10-15T11:32:06.939Z

    Good service, helping people, recommended aplication

  91. Squall Leonheart-avatar

    Squall Leonheart

    2020-07-03T12:35:54.575Z

    Chat function no longer work and ask update although already last version

  92. Artemis-avatar

    Artemis

    2020-01-10T04:56:09.705Z

    Bad experience using it. Tried it cause of friend recommendation but had 2 bad drivers in a row. Extremely disappointing

  93. Ashley Miranda-avatar

    Ashley Miranda

    2019-10-22T04:19:25.432Z

    First off many times when I tried to book a taxi none where available for pick up and when I saw nearby cars I was still continuing getting pop ups of no available cars.Then one night I ordered a taxi app said a female was getting me and 2 men showed up and requested twice as much fare for what I already paid then drove me I a dark alley.I ran away to a brightly lit Intercetion.Ive filed a complaint no reply still.Use Grab app instead!!!!

  94. A. E.-avatar

    A. E.

    2019-07-28T07:49:52.266Z

    It does NOT tell you how far is the driver from your pickup place OR the ETA to the place of destination.

  95. Tiki Nelson-avatar

    Tiki Nelson

    2020-04-22T03:05:24.975Z

    I filled out my profile using my American phone number. When the app didn't work, I contacted customer support. They told me I could not use an American number. I tried to change to an Indonesian number without success. I again contacted customer support and they refused to help me update the phone number or delete the app so that I could try again. It seems to me that they would want more customers!

  96. Purwanto Mukais-avatar

    Purwanto Mukais

    2020-10-23T07:37:32.517Z

    no problem...good app. really helpful

  97. jennifer grossman-avatar

    jennifer grossman

    2020-03-21T06:53:27.387Z

    They say I have vouchers but doesn't seem like they always discount trips

  98. Jonathan Marvel-avatar

    Jonathan Marvel

    2020-11-06T01:58:49.666Z

    I'm not even in Indonesia and these idiots somehow keep sending me email receipts for various purchases and services. No help from customer service, and absolute morons reply when you tell them to stop emailing you. I'm in America. There's no Gojek here!

  99. Liberum Soul-avatar

    Liberum Soul

    2019-04-25T06:16:20.784Z

    i hope in the future gojek can alert us that the driver is 500/200 meters away so both parties can be benefited

  100. Adeline Seah-avatar

    Adeline Seah

    2019-01-01T14:44:24.599Z

    for transport not reliable if you don't speak Indonesian. drivers sometimes cancel almost immediately after accepting.

  101. Ray-avatar

    Ray

    2020-02-21T13:19:49.929Z

    Delivery location sometimes can be way off and it sucks

  102. Katherine Robinson-avatar

    Katherine Robinson

    2020-05-21T23:41:29.247Z

    No setting to opt out of annoying advertising messages!

  103. Paul S.-avatar

    Paul S.

    2019-08-30T08:09:48.815Z

    This app spams you with unwanted advertisement push notifications with no in-app option edit or opt out of this junk. Please stop spamming us.

  104. Abdul M-avatar

    Abdul M

    2019-09-20T23:15:39.734Z

    A very good service and reliable

  105. Markus Djohan-avatar

    Markus Djohan

    2020-04-25T07:21:36.405Z

    Keeps crashing on order, can't check on going orders

  106. kirti arora-avatar

    kirti arora

    2020-03-19T12:19:51.697Z

    Drivers in the cab have cold and they coughs a lot.. so it is very risky to be on a ride in cab with someone who has symptoms similar to virus.. so please daily check your drivers temperature as well as look out for other symptoms of virus before allowing them to drive.

  107. Matt Olsson-avatar

    Matt Olsson

    2019-03-04T09:38:57.641Z

    app will quote a price, then the driver will contact you asking for a higher price. also known as a "shakedown." only download this app if you like being scammed.

  108. bv32 channel-avatar

    bv32 channel

    2019-05-06T12:55:02.968Z

    the service was good but the fare lil bit high

  109. Malcolm Ong-avatar

    Malcolm Ong

    2020-05-30T04:39:50.341Z

    I cannot receive an OTP to set up my PIN using an international / non Indo phone number

  110. A Google user-avatar

    A Google user

    2018-12-20T09:04:11.450Z

    Everything's started to be easier right after Gojek established. Keep it up!

  111. David Smith-avatar

    David Smith

    2019-12-19T09:41:37.491Z

    Awesome and cheap!!!! Cool drivers

  112. FlameRam Ch.-avatar

    FlameRam Ch.

    2020-03-08T03:29:47.922Z

    Pls disable pay later for me, or at least make a confirmation if it change to paylater (like are you sure to use paylater for payment method?) For each time we want to make an order, cause it got me twice(i hope you are not cheating to make ppl pay more), and i didnt relize its in paylater option (fyi: i got a lot off gopay, so why would i pay the fxxing fee for paylater!!!!), fee for paylater its fxxing expensive

  113. Edwin Arisando-avatar

    Edwin Arisando

    2019-12-04T11:23:45.450Z

    So gopay went error again today... Cannot order using gopay!

  114. Melvin Lux-avatar

    Melvin Lux

    2020-02-18T07:05:51.689Z

    Worst transportation app ever, im from Indonesia and i cant even use the go bike for 5 days now. Reinstalled many times, tried to login with all the methods and still cant use the app. Nvm they got my money inside.

  115. Alisa R.-avatar

    Alisa R.

    2019-07-23T08:57:55.370Z

    Easy to use and essential in Indonesia!

  116. Laval Ng-avatar

    Laval Ng

    2020-08-18T11:46:10.569Z

    After entering Bank of China credit card payment information, %ERROR% appears. No way to proceed further.

  117. Ken Sensei-avatar

    Ken Sensei

    2020-03-09T13:19:53.263Z

    Gocar nya update ver android 10. Login gak bisa

  118. Lê Minh Nghĩa-avatar

    Lê Minh Nghĩa

    2020-08-24T04:40:47.894Z

    The app size is too big, more than double the size of the old GoViet app.

  119. Greg Austin-avatar

    Greg Austin

    2019-11-27T14:48:55.900Z

    Terrible customer service and app doesn't work. 🇺🇸 SAYS NO RIGHT NOW TO GOJEK

  120. krakatoa almpist-avatar

    krakatoa almpist

    2018-11-28T07:32:58.850Z

    Unreliable. After 30 minute wait, driver abruptly canceled my order for no given reason and I had no way to communicate with him after he canceled. If this is how gojek operates, I'll take my business elsewhere.

  121. Bengkel Hp Flamboyan-avatar

    Bengkel Hp Flamboyan

    2020-01-11T09:38:19.202Z

    Simple, usefull, dedicated

  122. Bagus Gunawan-avatar

    Bagus Gunawan

    2020-07-03T00:04:13.612Z

    less intuitive, more confusing

  123. Vu Cat-avatar

    Vu Cat

    2020-08-06T00:05:14.434Z

    Bad UI and lagging

  124. Trương Công Thoại-avatar

    Trương Công Thoại

    2020-08-05T17:24:24.815Z

    First day open app like the first see to someone. You make me disappointed. You should find another way to give customers voucher instead

  125. I'm Kryptonian-avatar

    I'm Kryptonian

    2019-11-02T03:32:08.799Z

    Very helpful to make your life easier 🤗

  126. Ben Ball-avatar

    Ben Ball

    2020-07-15T10:29:56.280Z

    got spam in notifications and there is no way to disable. uninstalled the app

  127. edo yonatan-avatar

    edo yonatan

    2019-04-04T15:49:49.637Z

    Gojek is not available on Jelly Bean/ So dissapointed because I still have my balance and it's useless

  128. J D-avatar

    J D

    2020-03-10T06:25:43.310Z

    Cannot switch from ride to food orders....

  129. Mike Lockner-avatar

    Mike Lockner

    2019-10-11T13:26:07.197Z

    fast , reliable friendly people

  130. Art diamonds-avatar

    Art diamonds

    2019-02-16T05:01:25.276Z

    okay im not able to sign up, cause everytime i add my phone number, i never received a code

  131. detha depari-avatar

    detha depari

    2019-04-05T05:40:11.977Z

    very useful and convenient

  132. GREEN JOSEPH-avatar

    GREEN JOSEPH

    2018-10-03T11:12:24.291Z

    I used this app to order food and car transportation all over Bali

  133. Agni Damar-avatar

    Agni Damar

    2019-01-26T03:43:54.281Z

    I've met a lot friendly drivers. stay healthy during works.

  134. Jeremy Garcia-avatar

    Jeremy Garcia

    2019-09-30T08:27:54.488Z

    Fun and easy

  135. Kejen Kana-avatar

    Kejen Kana

    2018-12-14T08:02:06.601Z

    SG already a small island and you guys want to offer the ride in limited place. lol... clowns...

  136. Rocky Erick-avatar

    Rocky Erick

    2020-11-20T08:01:55.945Z

    Somehow I personally prefer this app over the other one..

  137. bobby luke-avatar

    bobby luke

    2019-12-12T11:20:38.700Z

    I can't pay with CC. Otherwise it would be 5 stars.

  138. aulia rosyida-avatar

    aulia rosyida

    2019-01-23T23:22:39.280Z

    excellence app, help a lot

  139. Harry Fox-avatar

    Harry Fox

    2019-06-05T03:01:46.816Z

    Price quote not clear

  140. Kiki Ramantoko-avatar

    Kiki Ramantoko

    2019-07-18T11:44:31.145Z

    setiap kali mau contact by email, appnya closed. sengaja ya?

  141. Yoeki Hartana-avatar

    Yoeki Hartana

    2020-02-15T00:08:02.975Z

    Amazing Driver and good timing delivering my food thanks Mr Go Ojek😍😍😍😍

  142. Jessica Hartana-avatar

    Jessica Hartana

    2020-06-12T04:36:03.183Z

    Only a few favorites now. I need the old one back

  143. Chirayu Wadke-avatar

    Chirayu Wadke

    2019-05-28T07:40:46.539Z

    Locked me out of my account without reason.

  144. rykuna-avatar

    rykuna

    2019-07-12T08:50:41.278Z

    cant redeem first time voucher.

  145. Chris Flosi-avatar

    Chris Flosi

    2018-12-04T11:22:03.643Z

    Great app from a great company

  146. Niniek Sutarti19-avatar

    Niniek Sutarti19

    2019-02-03T11:54:42.956Z

    everything goes well

  147. Ivari Kuuse-avatar

    Ivari Kuuse

    2020-04-06T08:44:17.128Z

    Spam messages, otherwise would be 5.

  148. Salty Salt-avatar

    Salty Salt

    2019-05-31T04:52:15.981Z

    pls help, there's a glitch that doesnt let me check my order

  149. Rec-avatar

    Rec

    2019-07-14T06:51:29.567Z

    0/10 for gofood since it was developed by bunch of monkeys. just fire your team for gofood

  150. A Google user-avatar

    A Google user

    2018-10-25T03:11:39.317Z

    Happy if you serve well n ontime

bot