Gojek APK

Version 4.6.2 - com.gojek.app
Last updated: Thu, 15 Oct 2020 17:55:20 UTC
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Gojek apk

APP Information

Download Version 4.6.2 (4062)
Apk Size81.69 MB
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagecom.gojek.app.apk
Website https://www.gojek.com

Download Gojek 4.6.2 APK

App Description

Gojek is gojek,travel,local, content rating is Everyone (PEGI-3). This app is rated 4.22 by 92 users who are using this app. To know more about the company/developer, visit PT GO-JEK INDONESIA website who developed it. com.gojek.app.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 4.6.2 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1229356+ times on store. You can also download com.gojek.app APK and run it with the popular Android Emulators.

Better rides coming your way.

Whether you're looking to get across town, or even earning on the road, choose Gojek – we're the city's latest ride-hailing app dedicated to making your commutes all that much better.

App ChangeLog

  • ...as long as one can swipe.
  • Share link with followers? Swipe up.
  • Trying to find the one? Swipe right.
  • Can't find your chat with Gojek drivers? Swipe left.
  • Wait, you didn't know?
  • Now find all your chats with drivers and friends in one place.
  • Just swipe left on the homepage!*
  • There's more:
  • - Home search on GoMart
  • - Quick buy from recent transactions in GoTagihan
  • Like me? Swipe right.
  • Eh.. I mean… update to 4.6
  • *Indonesia and Thailand only.

App Screens

Gojek App Screen 1Gojek App Screen 2Gojek App Screen 3Gojek App Screen 4


requires following permissions on your android device.

approximate location (network-based)
Allows the app to get your approximate location. This location is derived by location services using network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine approximately where you are.

precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

pair with Bluetooth devices
Allows the app to view the configuration of the Bluetooth on the phone, and to make and accept connections with paired devices.

directly call phone numbers
Allows the app to call phone numbers without your intervention. This may result in unexpected charges or calls. Note that this doesn't allow the app to call emergency numbers. Malicious apps may cost you money by making calls without your confirmation.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

Allows access to the list of accounts in the Accounts Service.

find accounts on the device
Allows the app to get the list of accounts known by the phone. This may include any accounts created by applications you have installed.

retrieve running apps
Allows the app to retrieve information about currently and recently running tasks. This may allow the app to discover information about which applications are used on the device.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

control Near Field Communication
Allows the app to communicate with Near Field Communication (NFC) tags, cards, and readers.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

read phone state
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.

run at startup
Allows the app to have itself started as soon as the system has finished booting. This can make it take longer to start the phone and allow the app to slow down the overall phone by always running.

reorder running apps
Allows the app to move tasks to the foreground and background. The app may do this without your input.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify your contacts
Allows the app to modify the data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific contacts. This permission allows apps to delete contact data.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

install shortcuts
Allows an application to add Homescreen shortcuts without user intervention.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Tomatoes FM-avatar

    Tomatoes FM


    Don't you want to fix it as early as possible? The gofood food discount not counted in payment. It's been almost a week. Before, I don't have any willing to try to use your competitor app. But considering your new UI that become as bad as your competitor (your old UI already very good. Why you downgrade it!?), and your error payment count, I think it's good time to try installing grab.

  2. Regina G-avatar

    Regina G


    aktie I never upgrade my gopay to gopay plus, when I tried to do it, it was rejected. The reason is my e-KTP is already used to upgrade gopay. How come? I never share my important personal data like e-KTP. When I tried to contact the customer service it was really hard to speak with the person, my chats were replied automatically and my problem was not solved but gojek insisted that I can't use my own e-KTP. It's really sucks! Also, the interface is not user friendly.

  3. Alpha Tomasowa-avatar

    Alpha Tomasowa


    bali The application has grown to be much better through the years and more competitive in providing information to the consumer about order tracking and delivery. The new feature to add credit cards as a payment form is also a welcome addition. However, it does not show up on transactions even after registering it and the application crashes every time it enters Edit Payment Method.

  4. Bimo Pradipto-avatar

    Bimo Pradipto


    go jek app This is a great app, what i don't like is everytime there's a popup notification from my driver and i tap it, it'd say that "chat is no longer available" and then it proceed to an animation saying "yay! We've got you a driver". There's literally no reason for that, please fix, it's annoying. You guys still haven't fix this...

  5. Kevin Jendry-avatar

    Kevin Jendry


    go jek indonesia Login into new device not working at all. Even though you have log out the account from old device. This is sooooooooo unconvinience, my old device is outdated and the apps not working well, next apps update my old device might be unsupported. The worst thing is I have registered my gopay account in Prakerja programme, so later on the money i got from Prakerja will be lost. Hope you dev team read this otherwise eatshieett.

  6. Iskandar Febriyanto-avatar

    Iskandar Febriyanto


    go jek singapore Great app. But problems shows up when you have to buy 150k for 50k discount when theres other voucher worth 30k on same restaurants. Even if you have >150k on the cart, The app didnt automatically change to 50k discount but rather take on the 30k discount applied. Before update i never experience this

  7. RevanPark 21-avatar

    RevanPark 21


    go jek thailand NEW UI DESIGN DOES NOT PRIORITIZE EASE OF USE: 😠messy & confusing new UI, just to HIGHLIGHT the often ignored INFO TAB (is this a transportation or news app?).😡 Often SLOW LOCATION UPDATE even with high GPS accuracy resulting in giving the wrong address. Canceling will cost alot of time and phone credit. 🤬 confusing In-app default priority between Gopay & Paylater, which result in choosing the wrong one. More importantly🤬the Devs should FINISH THE APP BEFORE RELEASE IT!!!

  8. U F-avatar

    U F


    go jek promo code Do you have downgrade feature? I hate this update. 1. The GUI is ugly. Not to mention poor application performance. It's slow af. 2. I can not rate the driver after ordering gofood. I always make sure giving 5 star for the driver. Even if I forget, the app will automatically asking me to rate last order. I miss those feature. To sum it up: I like the older version better.

  9. Maya Sopiah Lubis-avatar

    Maya Sopiah Lubis


    go jek wiki The last 3 updates of Gojek makes my smartphone always experiencing the crash and restarting automatically when I opened the app. I barely could order without experiencing it. So disappointing. The new popup window for reviewing the driver when the app is opened is also annoying. It surely makes me go for another app for my activities.

  10. Ferdinand Septiadi-avatar

    Ferdinand Septiadi


    go jek founder Love this app just until the end of August.. then, all of updates TERRIBLE. 1. paylater cannot use for QRIS, 2. New UI seems like TIND*R, or another dating apps. 3. often to send a promotion such FOODdiskon then you find nothing in there. Send this to CS? Already, then dont get any reply.l !!!

  11. CLAUDIA-avatar



    It was good at first, but everything went wrong when they changed the UI and it became the worst UX! I hate to use it ever since and it gets depressing when i had to. OMG. What are you guys aiming for?! Not simple and easy at all.

  12. Lilian Sondakh-avatar

    Lilian Sondakh


    The more you update, the more confusing it is. Seriously, why you keep changing and replace it with unnecessary features? It's Not frendly user. Prefer the old one, this one is purely a mess.

  13. Anggita Leviastuti-avatar

    Anggita Leviastuti


    Why is it so hard to locate my Go-Pay transactions? Also the bursting colour selection & icon are super confusing. Please always make functionality a top priority. So many useless features in this new version. Disappointed!

  14. Big Ramm-avatar

    Big Ramm


    First I was having difficulty in getting driver, which made me wait for far too long, whereas I was in a rush. Then I had to cancel it because I needed to quickly get myself a driver. I did change the destination, because perhaps it was a bit far (costed about 20k rupiah or so). I ended up having to cancel the order couple of times because it was too damn hard to get myself a driver. But then my account got suspended. What a joke

  15. Josei Toda-avatar

    Josei Toda


    Kindly consider to added nearby search feature, I often used gofood, but can hardly search for tenant nearby with keywords, they usually showed all the result within the keywords without we being able to sort out the search category by nearby, please do consider, thank you

  16. Herman Susanto-avatar

    Herman Susanto


    Generally my experience is good.Some details need improvement : some helmet are smelly, some bike driver doesn't prepare rain coat, one go car drive so slow ( too careful ), and at sometimes take too long to get gojek order. Saya baru top up saldo Gopay dari M Banking. Tetapi saldo tidak bertambah, bagaimana caranya saya bisa pergi dengan gocar/godrive ?

  17. Ayi Rohmansah-avatar

    Ayi Rohmansah


    Not sure where to report some bugs but I hope the developer can see my message. The apps crash after sent gopay to friend. The driver tracking sometimes not working properly. I'm using Android version 6.0.1

  18. Jonathan Samson-avatar

    Jonathan Samson


    The most annoying sounds for notifications, and makes unnecessary notifications too. Also, after ordering food, it seems like everything's taken care if, but you actually have to go to another part of the app just to confirm your order with the driver. Altogether a moderately annoying user experience.

  19. Debby Devina-avatar

    Debby Devina


    U guys keep changing your UI (esp. Button position) it's confusing. Some previous versions are okay (although unecessary) but the newest one is ithe worst. Its super confusing i do not like your apps now.

  20. Nina Ruam-avatar

    Nina Ruam


    Worse service in all app. Menu doesnt exist and the translation of menu is not even the same in Eng/local language. Sent email, no resposne. Post FB, no reply. They really dont care about customer.

  21. mila nurul-avatar

    mila nurul


    Fake discount promotion. Promised discount was not applied. When I chat the cs for an explanation, they asked for order number then left me hanging for hours and did not answered. And I know I'm not the only one with the same problem. The worst service ever

  22. Yulistyo Adi-avatar

    Yulistyo Adi


    Error now often happen especially for gotagihan and amount top up via bank. Unistall goje is the best solution I can have now since errors occur many time in this app. The last time i will ever use gojek.

  23. Xaverius Dio-avatar

    Xaverius Dio


    Apps keep telling me 'you seem to be offline'. Seriously? When I switched to other apps, I even can watch YouTube video just fine. What is wrong with your app?

  24. Ardian Dominggo Wiryosukarno-avatar

    Ardian Dominggo Wiryosukarno


    Always crash on the newest update. Cannot even see my gopay ballance. I am quite sure it is not phone or connectivity problem because other apps worked perfectly. Please fix this issue

  25. Nicholas Liong-avatar

    Nicholas Liong


    Newest update sucks. I cant even find my gopay transactions. All they pointing out the new feed which doesnt make any sense in this apps. It is not social media.

  26. Huuriyah Rona Puspita-avatar

    Huuriyah Rona Puspita


    Worse aplication, after I upgraded the version I can't use the app, also can't open the feature. Just loading the logo. So badddddddddd

  27. Handika Praja-avatar

    Handika Praja


    been having issue with the price calculation the past few days. contacted CS multiple times thru all different platform only to receive template answer every single time. truly the worse customer service experience i ever had.

  28. Rio Putra-avatar

    Rio Putra


    Delay receiving top up from bca one klik. Never happened before but really disappointed this time. Will change it back after this problem is solved.

  29. Soni Siswanto-avatar

    Soni Siswanto


    Automatically logout. Can not retrieve login account using email. I have contacted the customer service to retrieve account but always got same reply just like machine answering device.

  30. Annas Rizki Kurnia-avatar

    Annas Rizki Kurnia


    To be honest, the whole is great, in general. But when you get into the chat feature to talk with the driver, the new feature of suggested messages is just one of the worst experiences. Too many accidental messages was sent and throws the usual habit of start typing right away. Really dissapointed beyond measure, but can only bear with it for now. Please do take into consideration the actual implementation of this feature for some people. Thank you, and I do apologize for the long message.

  31. Liv G-avatar

    Liv G


    Hate UI! Very confusing now and a lot of useless banners. Keep it simple and user friendly!

  32. Haziel Semaya-avatar

    Haziel Semaya


    I just got a problem where i can't use pay feature, whenever i wanna scan code, send money to any bank account, or to gopay account the result is unable to process, whats happening??

  33. Abel Dustin Hyman Susilo-avatar

    Abel Dustin Hyman Susilo


    9/10. So smooth. The application were made pretty simple but didn't leave the aestethic. However, this application, gives us so many help, like take you from one place to another places by just click order go-ride or go-car, or... you can order a food or just drink, with go-food. Other than that, they have e-wallet "GoPay" which is pretty simple but very safe and well good functioned! Love this apps!

  34. Biswa Jyoti Deb-avatar

    Biswa Jyoti Deb


    I see improvements one ahh! Imho, i can see more cabs on-road now, the map integration works better. Hope u can give some serious competition to that naughty app called Grab!

  35. Connor Siolo-avatar

    Connor Siolo


    Not sure what happened but currently the app is just crashing on me. Hopefully it'll get fixed.

  36. Boas Siahaan-avatar

    Boas Siahaan


    My order is on going and suddenly the apps keep asking me to make a pin number. I have requested otp for several times and it never come. Now, I don't know my order status because the app keep forcing me to make a new pin number.

  37. Yesi Danish-avatar

    Yesi Danish


    I've gopay issues. I top up with my ibanking but didn't appear in my gopay. Why? My bank saldo already deducted. Please fix this!

  38. Uci Oshin-avatar

    Uci Oshin


    Have always loved gojek and always do. But I have problem with the latest app version. Mine has been automatically updated to v.4.4.0 and it has a serious bug (at least for me). Here's what I did and what the bug is: searched a key word on gofood section, clicked the keyword to show list of restos, found some restos, clicked the restos, bug 1: I can't scroll the menu down, bug 2: when I clicked the menu and clicked a category, the app crashed (error message: app keeps stopping). Pls fix it asap

  39. Đặng Trang-avatar

    Đặng Trang


    Terribly unintuitive interface. If you open the app you'd think the only thing it can do is order food. It's hard to find your account setting, and it's a surprise (not in a good way but like "how can there be such a bad design!" surprise) to access the real food ordering section of the app! What you 1st get when you open the app is just sort of a gate with lots of banners, not the real things. The real things are little button dispersed in unintuitive places as if trying to hide themselves 😔

  40. Karel Bondan-avatar

    Karel Bondan


    I definitely love gojek, but not that much love for the app. I prefer the old UI & UX tbh. Sure it looks more modern and such for the new update, but it's harder to navigate. And, the new update is kinda heavy(?) compared to the old one. It has slight lags although I have a quite good phone. Also, the one thing that's kinda annoying is everytime I open the app, it always says to turn on my location service although it's been turned on at the time I open the app. It's a small bug, but it sure is getting annoying overtime. A suggestion from me, simplify the UI & UX again, and don't make the app too heavy for phones to handle, I mean, not everyone is using a high-end spec phone. You don't want people's phone to be able to cook a food, right? I'd surely change the ratings if all of these gets fixed... hopefully...

  41. Ellefulist 93-avatar

    Ellefulist 93


    WAS love this app, but not anymore. UI now feels not user friendly for me, why you change something that was working just fine into this? feels like the app losing it's identity for me. Also feels too much push notification at the recent state, very anoying

  42. Adriel Luminary-avatar

    Adriel Luminary


    Trashy design. A simple function to look at your transaction history is now gone. What a bad designer/analyst who update the app.

  43. Bunga-avatar



    It's hard to find detail receipt of past gofood orders. Get worse with the latest update. More clicks just to get to gopay history.

  44. Zari-avatar



    New UI update is not user friendly at all. Very confusing!!

  45. Jeffrey Satria-avatar

    Jeffrey Satria


    Being banned for double order while actually it was because GOJEK server error. Happened to me for three times! I got tired calling cust service again and again. Now i can't order GOFOOD because server keep busy. Oh yeah i also can't add gopay as payment in android. Stupid apps and dev!

  46. Teeravut Chuenmalasurat-avatar

    Teeravut Chuenmalasurat


    Couldn't login 2 devices at same time. Always couldn't find drivers around my area.

  47. Zikra Mukti-avatar

    Zikra Mukti


    I don't know why since I upgraded the newer version it keeps close by itself whenever I try to open - more than seven times if I'm not mistaken and I gave up alr. Please fix it or give me some help or simply go get me the old vers instead. You know sometime we were in hurry but this app couldn't help and ruined things.

  48. Anastasia Saras-avatar

    Anastasia Saras


    I haven't got my top up 100k. I have done re-login and uninstall / install the apps, but no money coming in. So i lost my money 100k!!! I saw on FAQ that i need to wait until 2 dayssss :( Now i got the money in 2 hours later.

  49. Tanto Este-avatar

    Tanto Este


    It's a good and useful app. Thanks. However improvement can be made in one particular area: GOCAR. It would be nice if there is information about the COLOR of the car, not only type and reg number. It will be very helpful for recognizing the gocar ordered among other vehicles in a lobby que. Thanks

  50. S Zahra A-avatar

    S Zahra A


    Whenever I want to add Gopay as payment method in Google Play, it always said that I have to install or update Gojek app eventhough mine already installed to the newest version. Already trying to clear cache and data both my PlayStore and Gojek app, on top of that I had re-installing the Gojek app several times and still didn't work. Other than that, I love this app and the new features to able transfer to another bank account directly. Sorry but I'll change the star when my problem fixed:) thx

  51. Thomas Aliandoe-avatar

    Thomas Aliandoe


    Can no longer see distance between 2 points (previously was mentioned)

  52. AiminHaremRoute-avatar



    bad ui, top up pending but my credit already taken, you need full gopay for using promo and there is no explanation about this. need fix asap

  53. Muhardi Nst-avatar

    Muhardi Nst


    Paylater got blocked. Never been late to pay paylater. Been using paylater for 2 years. Never got problem. And my limit been up to 1000k rupiah. And always pay at the end of month. Now i get blocked for updated term & cond that i don't know what i violated. All email to findaya support don't solve anything. Now you loose 1 of your loyal customer.

  54. Alexey Kargapolov-avatar

    Alexey Kargapolov


    Thanks for welcome free ride via referral. In the same time UI leaves a lot to be desired. I have not yet found how to connect my card for cashless payments and, to be honest, I see no reason for switching from Grab. Yes, the price is not the only factor.

  55. Eka Prasetyani-avatar

    Eka Prasetyani


    Bad UI design since the update. I dont know why you make the interface that way. It's confusing to navigate.

  56. Rizky Prasetyo-avatar

    Rizky Prasetyo


    Too much change in a short time. As i rarely use, this is make me confuse. Like using another app but its gojek.

  57. Muhammad Firhan-avatar

    Muhammad Firhan


    this app is getting heavy, first i opened this app is always laggy in my phone. I hope in the next update would be smoother

  58. Bima Agung-avatar

    Bima Agung


    The lastest version suck. Bring back the old one. Like wth even design this. so confusing.

  59. Alief Widho-avatar

    Alief Widho


    Too much unimportant broadcast messages, and there's no notification setting on apps. Really annoying

  60. Melisa Prasetyo-avatar

    Melisa Prasetyo


    I really have problem with the latest update I cannot open the app is always stopping and suddenly close

  61. Rama fitra nug-avatar

    Rama fitra nug


    This app is very good, add many future on this app, i can order food and cash on home, i can order car and order ride to serve me to the place i want, There is gopay to facilitate payment, easy to fill, able to pay for various applications using gopay, many future recommendations in the application, can shop even if only at home, gopay contents can be through the driver too, so I can entrust many things about finance to, good app, this is a very good application.

  62. Thanh Nguyen-avatar

    Thanh Nguyen


    after booking, when driver goes on ỵe way to pick up customer but no moving on the map or wrong movement

  63. Yang De Ming-avatar

    Yang De Ming


    I rarely use gojek, once im trying to use it, gojek blocked my wallet because i did "suspicious activities" despite i did nothing suspicious. Gojek told me to upgrade my gojek to plus, but the process was pretty difficult. And until now i must wait until it is upgraded. Boo for you gojek. I will change my review until my wallet can be reclaimed.

  64. Thảo Ngân Nguyễn-avatar

    Thảo Ngân Nguyễn


    After downloading, I can't run the app anymore. Hope you fix it.

  65. Michelle Ganap-avatar

    Michelle Ganap


    This new version of Gojek's interface is really poor.. Hard to find history of orders and also I just couldn't find my ongoing gocar order.. please improve

  66. Luthfi Chandra-avatar

    Luthfi Chandra


    The UI changes every few days. So confusing.

  67. Yahya Hamid-avatar

    Yahya Hamid


    Thank you, Gojek, for the positive response to my earlier complaints. Now, no more constant irritating Gojek pop-ups and the time tracking of Gojek car is more accurate. I have reinstalled the app and started ordering Gojek transport again. My Previous Complaints: Most iritating app I ever had. It keeps popping up every time I log on to my phone as if forcing me to order a ride all the time. The time tracking of the car to pickup point is also inaccurate... I will uninstall the app..

  68. My owoness-avatar

    My owoness


    "For you account security, We've disabled the pinning feature", this is too annoying and reason why I cannot change my pin, even I contacted the Customer Service, the answer is always sorry and sorry, I hope this feature will be fixed

  69. Đức Tài-avatar

    Đức Tài


    It is a useful app. But it doesn't work on Xiaomi Redmi note 8 pro, so i can't use this app to oder food! Please fix it soon!

  70. Ficki D.H.-avatar

    Ficki D.H.


    Please add the word 'yes' or 'yes to all' in quick chat.

  71. Julio Giulietti-avatar

    Julio Giulietti


    I like Gojek and use them all the time. The app needs some help though. Put the bikes and drivers first. Drivers are the ones people really want and like. Food should go second. First things first. Drivers get five stars; the app gets two.

  72. Charlos William-avatar

    Charlos William


    Terrible UI and UX. This apps has very unfriendly UI. So many unuseful button amd section. Hard to find what we want (Gopay information, Gopay transfer, current order, chat section with drivers, etc.) Please fix it so it can be user friendly.

  73. ALEXOAH YT-avatar



    I wonder what happened to this update. Everytime I need to rate the driver, the app shuts down itself, and this is the 4th time it happens since the update. The rating works well for the restaurants anyway. I feel sorry for the good drivers, really.

  74. Bayu Wisnu Aji-avatar

    Bayu Wisnu Aji


    The current view for android is confusing. Changed the overall experience, makes me confused. Moreover gopay, now when I do the payment, the button always shows TOP UP NOW, instead of PAY NOW, even more confusing.

  75. Captain Wobbles-avatar

    Captain Wobbles


    Gojek app is unnecesarily heavy and lag your phone. You don't have to put 10000 feature on it, we just want an app that works.

  76. levi-avatar



    i dont often use gojek. my account suddenly got blocked for "suspicious activities". i contacted costumer support but they didn't help. they said they'll continue to charge me anyways for taking care of my account even if I CAN'T USE IT. they didn't even tell me why. don't use this app. G*** is better.

  77. Andy Tanu W-avatar

    Andy Tanu W


    The only reason I use this app is because we can use gopay for google play payment, and now suddenly I cannot use gopay on google play anymore and everytime I want to add payment method on google play, it said I must instal or upgrade this app and yet here I am with newest app instal on my phone... since I cannot use gopay for google play payment anymore then this app is a junk...

  78. Jose Wilson-avatar

    Jose Wilson


    I haven't use this apps for months then suddenly I'm blocked to use my gopay account despite of having Rp 100k+ there since it said there was a "suspicious activities" and required me to upload my ID card. What is this excuse? New terms & conditions shenanigans? Goodbye gojek, you can have my receh and I won't use this pathethic app anymore and I'll make sure others know this scammy methods. You'll lose more than what you think you can get from your customers at this rate, mark my words.

  79. Pakawat Limsiri-avatar

    Pakawat Limsiri


    When the app tries to promote so much but there is not enough driver. User experience is so bad

  80. Felicia Lim-avatar

    Felicia Lim


    Good, but there is a little problem about mapping, i lived near the river so i will always get a driver from the other side of river.. this is really a problem! Oh, also there were several times i cannot top up my Gopay

  81. Ditto Christianto-avatar

    Ditto Christianto


    I don't know why but the apps seem have bugs or else. It keeps loading like there is no network. It was realibale apps that I prefer than the other green on but for now it is one star.

  82. traveler namespolicy-avatar

    traveler namespolicy


    Took over go-viet and its app seamlessly. Can easily order rides with this app. Ordering food is a bit trickier, as its not always clear how and when your discount is applied, and the delivery fee is only disclosed at the end. But this app and the grab app are indispensable.

  83. Tikah SAN-avatar

    Tikah SAN


    Why is it getting worse? Before, when running the gojek feature always asked to log in with cellphone number and otp code, after an update when searching for places to eat in GoFood and found it, but instead returned to the searching page

  84. Fransiskus Ndruru-avatar

    Fransiskus Ndruru


    I wanted to send money to a bank account, but the system was always busy and busy. You can do nothing with this App. Go and fix it.

  85. Linh Nguyen-avatar

    Linh Nguyen


    The ride was canceled on my side but the app of rider wasn't updated. Also, I did try to find a feature that can report technical issues but it doesn't have. Please consider my feedback.

  86. Justin Ow-avatar

    Justin Ow


    App kept opening on its own even after i force closed the app, seemingly tracking my location though that is an requirement for the use of the app is abit suspicious given that it keeps opening on its own without any prompting or opening the app.

  87. Franth of Coralion-avatar

    Franth of Coralion


    Upon getting a new device, the app cannot access my location despite it being already enabled. The same thing does not happen to Grab however, well i guess i have to switch

  88. Mutiara Apriliansyah-avatar

    Mutiara Apriliansyah


    The location doesnt work. I cant use the app because it says my location is not on. But my location is already turn on ! When i open another apps like grab, it works perfectly fine with the location. Something is wrong with this app

  89. Supriyo Jawoto-avatar

    Supriyo Jawoto


    GoPay services are often problematic because the topup is rarely updated

  90. Hafizzuddin Nur-avatar

    Hafizzuddin Nur


    I just bought new phone 'coz my old one broke, I want to log in but still didn't received the OTP code. Trying to buy new sim card to register new account, but still didn't receive the OTP code, even using call me 5x but no call whatsoever. Please fix this

  91. Francesco Rares-avatar

    Francesco Rares


    I really like this Grab application, because it gives me an amazing experience when I download this application. Thanks Uber :)

  92. monologue-avatar



    Drains the battery so much while running in background.

  93. Volt Catastropher-avatar

    Volt Catastropher


    I wish there was other option to login other than phone number..

  94. Sarah Puspita Faris-avatar

    Sarah Puspita Faris


    I have an issue with gopay feature, why i should turn off my battery saving mode in case of upgrading to gopay plus, and sometime if i top up my gopay, the balance doesnt automatically update until i turn off the battery saving mode

  95. Lenny Assa-avatar

    Lenny Assa


    The new features are confusing i cant find the order history menu to rate the driver, when we got driver the map ìs so small, hard to see the driver whereabout because of the driver info tab is too large.

  96. Bobby Kutti-avatar

    Bobby Kutti


    Thanks for always increasing or adding more fee. And now somehow my location changed after daily order and it drives me crazy to take my food !! I guess that's it. I will spend all my gopay and uninstall !!

  97. Sari Kusumaningtyas-avatar

    Sari Kusumaningtyas


    Hi whats wrong with gojek.. everytime i want to type food, it pop up with device set up device set up not allowed.. usually it doesnt go like this. Whats you mean with device set up not allowed also not being described clearly. Dissapointed!.

  98. Luke Nguyen-avatar

    Luke Nguyen


    The app loading speed is terribly slow. It takes almost a minute just to load the booking screen. Wouldn't recommend if you are booking on a rush.

  99. Reza Putra-avatar

    Reza Putra


    The map is crucial to the app. As setting accuracy is difficult, confirmation of locations should be made by the users.

  100. Irene Constantia-avatar

    Irene Constantia


    Super bad experience. Gojek blocked my account. I couldn't use it anymore. I contact the cust service and didn't help at all. They said there are too many suspicious activities so they blocked gojek from my phone.

  101. one aiueo-avatar

    one aiueo


    Good application, and reliable. The GoRide app kind of expensive now. Price increase significantly during the last 3 months, now price even 15% higher than its competitor for the same route.

  102. Dimas P Nugraha-avatar

    Dimas P Nugraha


    Why on new update, everytime I gave a rate for driver, the app always crash? Please fix it because I never had this problem in older version.

  103. Mario Gunawan-avatar

    Mario Gunawan


    Pls fix ur UX, the UI looks great but user needs a lot energy to navigate through the app, i like the old UI better. Sure it looks simple but it's much more straightforward and fun than this new, annoying UX

  104. Savaros P.-avatar

    Savaros P.


    Driver always keep busy, tried to use for many times for a couple day in difference area. No driver at all!!!

  105. sinta mar-avatar

    sinta mar


    after 3 times i reply customer service email , i have no response.then i send a new email with all point that i should send before in one email, after that they fix my problem and now i can login to my account and pay my bill. thank you and please speed up your performe

  106. Fauz Irfan Rafi-avatar

    Fauz Irfan Rafi


    So slow on my phone!! Please, not everyone in Indonesia can afford high-RAM smartphone, so just be more simplified!, or make GO-LITE because not everyone needs all your features!! For me only GOPAY, GOJEK/CAR, GOFOOD, and GOSEND. Others? No thank you. Tldr: I need lite version of Gojek.

  107. Danyal-avatar



    Bad app. Does not have riders to fulfill the order. Also GoPay is a scam, when adding money they they did not ask for any KYC, but when using GoPay, they ask for it. Thier KYC is asking too much information. Use grab instead. This is in Bangkok

  108. Angeline Chen-avatar

    Angeline Chen


    Horrible customer service. My account was suspended for no particular reason. I've contacted customer support multiple times through multiple platforms and got no meaningful response.

  109. Tamado Ramot Sitohang-avatar

    Tamado Ramot Sitohang


    This app automatically add a bunch of phone numbers (I suppose those were official Gojek phone numbers) into contact list. This is annoying.

  110. Ryou Sekine-avatar

    Ryou Sekine


    QRis payment solution on merchant often fail and got me waiting for 30 minutes most of the time

  111. Ikfi Khofifah-avatar

    Ikfi Khofifah


    It has been more than three months that the application for a premium account is still in process, unclear, disappointed.

  112. febriani nur-avatar

    febriani nur


    It's always buffering when i opened the app, please fix it as fast as possible! Thank you

  113. Vĩ Trương Quốc-avatar

    Vĩ Trương Quốc


    There is a promotion in Vietnam on August 5th for a free drink and shipping but I even could not load the menu. So many people had the same problem. If they could order, the app said that there was no driver and they could not reorder anymore. The promotion should be at 14h to 17h but when I opened the app at 15h40, there is not any promotion anymore

  114. Wiz-avatar



    Why it takes so long for upgrade to gopayPlus? I mean many people need that for some reason important, so please work it fast.

  115. Vaibhav-avatar



    With update my history is gone, all saved address is gone and I my apartment is no longer searchable as delivery address. Even selecting it on my shows incorrect name.

  116. Henny Tan-avatar

    Henny Tan


    I didn't use gojek in the last few months.and now gojek blocked my wallet and says it's because of suspicious activities. why didn't you tell me what's wrong ? Weird application.

  117. Ruangsit T.-avatar

    Ruangsit T.


    None was picking up the order, tried more than 10 times. Made wrong decision to fill up money in GoPay, finally couldn't get it back too. Very poor service.

  118. Yousef Algadri-avatar

    Yousef Algadri


    Sorry to say Gojek, i definitely love of your old UI interface rather than this new one. It looks teribble for me. Once again i'm sorry.

  119. Cempaka Kuning-avatar

    Cempaka Kuning


    Too many notifications, please tone it down a bit. Bad UI, the later version looks better.

  120. Moo N-avatar

    Moo N


    Delay. Update but not notify. Bad since change from get to gojek.

  121. RUDY CHANDRA-avatar



    I cannot add gopay payment method in play store. i already installed the latest update. and i already clear cache, clear data, but still cannot. help.

  122. Harbi Qodri-avatar

    Harbi Qodri


    stupid update, crash each time when tried to open it

  123. Chusana J-avatar

    Chusana J


    No driver to take order. App was thirst for information ID, location, job etc. Much worse than other service provider aka Grab Panda etc. I'll uninstall this app after use up all new user discount.

  124. Raji Walidatul-avatar

    Raji Walidatul


    After I updated to the latest version, it becames more laggy and uncomfortable. The app keeps stopping with no reason.

  125. Margaret Ang-avatar

    Margaret Ang


    I wanted to change my rating for my driver but accidentally press 4 stars instead of 5 stars. to my great disappointment, there's no way to do it.

  126. Rahmad Budi-avatar

    Rahmad Budi


    my house location always took to the wrong residential number and cannot be set to fix location. the new UI is not intuitive.

  127. P VIJITVARASAN-avatar



    My data lost, it was terrible!!! u can change app whenever u want, dont care much about customer's data/history.

  128. David Surya-avatar

    David Surya


    Fix your UX, also why there is no options for login with facebook? My phone number always considered as new number eventhough i've register an account

  129. Edward Lim-avatar

    Edward Lim


    Need to improve GPS accuracy. Drivers seem lost and have to direct them.

  130. Flash Gordon-avatar

    Flash Gordon


    What is Gojek policy for fake driver? Several times I used Gojek and the picture of the driver was different with the person who picked me up. Also, sometimes the car used was different from what was registered in the app. Please make a clear policy on this issue to ensure good quality service for us as customer.

  131. Anindya Laksmitara-avatar

    Anindya Laksmitara


    For the history it will be great if I could reorder my orders. And add favorites so I can order quickly from there. Also thanks for adding the nominal for tipping! Love the new interface

  132. Daniel K-avatar

    Daniel K


    Gojek has a better GPS system than grab. It is more accurate and saves me a lot of trouble!

  133. Nazihah-avatar



    Couldn't load the app so tried reinstalling the app. Now I can't even log in, it just keeps loading

  134. Anggia Meidina-avatar

    Anggia Meidina


    everytime I switch to another app, I can't open Gojek again, it's just blank. it's a bit annoying especially when im in the middle of ordering something

  135. Khanh Joun-avatar

    Khanh Joun


    Havent been able to find any driver since they changed from Goviet to Gojek. Used to love using this app so hopefully they can recruit more drivers in the near future.

  136. Noer Deayana-avatar

    Noer Deayana


    I like this app, But maybe i can suggest for the optional of the food can be deleted if the food is out of stock

  137. jr lui-avatar

    jr lui


    Paying by card seems impossible! Tsk. I like the previous app better.

  138. Mạnh DT-avatar

    Mạnh DT


    its like a scam. getting a server error when opening new promo. too bad experience. 1*. 👎

  139. Hoa Trương Lê Quỳnh-avatar

    Hoa Trương Lê Quỳnh


    Cannot log in nor register. Filled in all the information but it keeps loading (the circle keeps spinning)

  140. Tatak Susetyo-avatar

    Tatak Susetyo


    It is super laggy. The picture of the menu in gofood cant display. It seems the update version is too heavy

  141. maulana rahman-avatar

    maulana rahman


    so far they already do a great job but unfortunately when it's time to cancel the order, the option to "fill the box why you cancel the order" is not there... today i order something but i cancel it because the restaurant is jam packed! but the option is not there ... nor the option to custom complain... Edit 1 : :( gotta drop the rating to half star (1 star because there's no half star) because the gopay discount is not working even the price is reach the minimum....

  142. ANC ANC-avatar



    Unable to redeem cashbacks. Many times. Customer support did not help at all.

  143. Nguyen Dzung-avatar

    Nguyen Dzung


    "Google play is updating.."and I cannot use the Bike-booking!

  144. David Tobing-avatar

    David Tobing


    I added credit card payment method but it doesnt even show up when making payment or in the home screen.

  145. Sheri Athena-avatar

    Sheri Athena


    Can not set default on address and GPS is always. It is annoying. pls adjust

  146. Phi Boo.-avatar

    Phi Boo.


    The App keeps my location on even given the permission to only access location while in use

  147. Tyas Herratri-avatar

    Tyas Herratri


    Slow connectivity, the way to resolve problem in order is way too long, bad lay out, bad algorithm. Are you sure you really want to give discount to customer, where's the option before payment?

  148. Jacky Tjindrajono-avatar

    Jacky Tjindrajono


    I did a top up, and my balance still same as before.. customer service said i need to wait till 2 days business day, very USEFUL application !!!

  149. Hasanuddin Hasan-avatar

    Hasanuddin Hasan


    Use it for Food delivery, goods delivery. One missing very important feature. No history on your go pay balance.

  150. Adji Akmal-avatar

    Adji Akmal


    Log-in bugs recently. I have to relogin all the time?! Enter the confirm code, but said expired already in a second lol