Freshservice APK

Cloud-based ITIL service desk with powerful ticketing & asset management.

Download Freshservice 6.1.1 APK

App Description

Freshservice is freshservice,helpdesk,business, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit Freshworks Inc website who developed it. com.freshservice.helpdesk.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 6.1.1 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 191+ times on store. You can also download com.freshservice.helpdesk APK and run it with the popular Android Emulators.

Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.
What’s new?
To-do list to plan your day.
Change Management to manage your changes
Task module  to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management
Key features of Freshservice mobile app
1.	Push notifications to stay on top of things.
2.	Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3.	Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4.	Insert canned responses when needed and attach files as necessary.
5.	Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6.	Search your list of users or the right solution in your knowledge base.
7.	Get a quick overview of your help desk.
8.	Your employees can access the service catalog and even place and track service requests.
9.	Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10.	Log in easily using Active Directory SSO or SAML. 

App ChangeLog

• Bug fixes and enhancements

App Screens