Anatel Consumidor APK

Download Anatel Consumidor 2.95 APK

App Description

Anatel Consumidor is anatel,consumidor,tools,mobile, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit Agência Nacional de Telecomunicações website who developed it. br.com.anatel.consumidor.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 2.95 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 1142+ times on store. You can also download br.com.anatel.consumidor APK and run it with the popular Android Emulators.

Anatel's app for complaints, information requests, suggestions and complaints.
Anatel's official application for registering and monitoring consumer complaints against telecommunications operators. It also allows the consumer to evaluate the responses given by the operators and monitor their performance in handling demands.

Attention, it is necessary to make a new registration to access the new Anatel Consumer.

Through the app, it is also possible to register requests for information, suggestions and complaints to the Agency, in addition to allowing them to be followed up.

Before making a complaint at Anatel, first seek to resolve the demand with your operator. Only register complaints with Anatel if the operator does not respond to you within the agreed period or if it considers that the response does not meet your rights.

Remember to write down - always - the protocol numbers that your operator gives you. These numbers will be necessary when registering the complaint with Anatel.

The complaint entered in Anatel's system is forwarded to your operator, which has ten calendar days to send you a reply. Anatel does not deal with complaints individually, but monitors the response time and uses the information entered by consumers to demand better performance from operators and the sector as a whole.

***

To register a request, the application requires the insertion of CPF and password.
- If you have never used the app, register and get a password on the device itself. Old registrations (made until 12112019) are not valid for this new app.
- If you have forgotten your password, the “I forgot my password” field allows you to receive a verification code in the email already registered with Anatel, thus allowing you to change your password.
- If you are unable to access the application, please contact the Agency's Call Center at 1331 (it works from Monday to Friday from 8:00 am to 8:00 pm). The call is free throughout the national territory. 

App ChangeLog

• Nova versão do Anatel Consumidor Mobile

App Screens