Kapten - Fast & affordable ride-hailing APK

Version 3.85.1 - fr.chauffeurprive
Last updated: Tue, 15 Sep 2020 13:25:52 UTC
chauffeurprive,maps,navigation,kapten:

Kapten - Fast & affordable ride-hailing apk

APP Information

Download Version 3.85.1 (360)
Apk Size27.76 MB
App DeveloperUber Technologies, Inc.
Malware CheckTRUSTED
Install on Android5.0 and up
App Packagefr.chauffeurprive.apk
MD5d061056c205b7fd2635b45e715a18353
Rate5
Website http://www.chauffeur-prive.com

Download Kapten - Fast & affordable ride-hailing 3.85.1 APK

App Description

Kapten - Fast & affordable ride-hailing is chauffeurprive,maps,navigation,kapten, content rating is Everyone (PEGI-3). This app is rated 5 by 1 users who are using this app. To know more about the company/developer, visit Uber Technologies, Inc. website who developed it. fr.chauffeurprive.apk apps can be downloaded and installed on Android 5.0 and higher Android devices. The Latest Version of 3.85.1 Available for download. Download the app using your favorite browser and click Install to install the application. Please note that we provide both basic and pure APK files and faster download speeds than APK Mirror. This app APK has been downloaded 5782+ times on store. You can also download fr.chauffeurprive APK and run it with the popular Android Emulators.

Meet Kapten, the ride hailing app that cares about its users! Your benefits: an exclusive loyalty program, affordable fares fixed before ordering and a local and responsive customer service.

Already more than 2 million loyal customers, and more than 20,000 drivers at your service! Available in Paris, Lyon, the French Riviera, and Nice.

"France’s alternative to Uber” - Financial Times
“The French leader in ride-hailing” - BFM

CORE FEATURES
- Upfront pricing starting at £5
- Seamless payment in the app
- Available 24/7
- 4 min average waiting time
- Bookings - ideal for your airport trips
- Exclusive loyalty program
- 100% of taxes paid locally

THOUSANDS OF REVIEWS
- “Great ride hailing app, I can’t live without it!”
- “Amazing! Finally drivers who care.”
- “Fast, efficient and very user friendly.”
- “Great app, great service... Forget Paris taxis!"
- “Since I heard about it, I only use Kapten.”
- “Better than Uber, better than Bolt. Five-star customer service.”

AND MUCH MORE
- Check nearby drivers in real-time
- Ability to let your driver know of your destination once in the car and on the trip
- Receive notifications for each step of your trip
- Fill in your flight number, and your driver will wait for you at CDG (Roissy) Airport, Orly Airport, Saint-Exupéry airport and Nice Côte d'Azur airport
- Easily meet your driver at train stations, especially at Gare du Nord, Gare de l'Est and many more
- Pay with your debit card or with Apple Pay
- 100% of your in-app tips go to the driver
- Customer service available seven days a week

AVAILABLE CITIES
- Paris and Ile-de-France: Paris, Versailles, Créteil, Argenteuil, Cergy, Saint-Denis, Montreuil, Aubervilliers, Boulogne-Billancourt, Nanterre, Colombes, Courbevoie, Issy-les-Moulineaux, Levallois-Perret, Disneyland Paris, Paris airports (CDG, Orly), and more
- Greater Lyon: Lyon, Villeurbanne, Vénissieux, Saint-Exupéry airport, and more 
- French Riviera: Nice, Cannes, Antibes, Nice Côte d'Azur airport, and more 
- More cities coming!

CONTACT 
- Web : https://www.kapten.com/uk
- Facebook : https://www.facebook.com/KaptenUnitedKingdom
- Twitter : https://twitter.com/kaptenuk
- Instagram : https://www.instagram.com/kaptenuk

So, where are we taking you?
 

App ChangeLog

  • We regularly update the Kapten app to improve your experience. The latest version includes the following improvements:
  • - Improved ordering experience
  • - Bug fixes

App Screens

Kapten - Fast & affordable ride-hailing App Screen 1Kapten - Fast & affordable ride-hailing App Screen 2Kapten - Fast & affordable ride-hailing App Screen 3Kapten - Fast & affordable ride-hailing App Screen 4Kapten - Fast & affordable ride-hailing App Screen 5Kapten - Fast & affordable ride-hailing App Screen 6

Permissions

requires following permissions on your android device.

android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.READ_CONTACTS
android.permission.READ_EXTERNAL_STORAGE
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE
com.google.android.c2dm.permission.RECEIVE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
com.google.android.providers.gsf.permission.READ_GSERVICES
fr.chauffeurprive.batch.permission.INTERNAL_BROADCAST
fr.chauffeurprive.permission.C2D_MESSAGE
fr.chauffeurprive.permission.MAPS_RECEIVE
android.hardware.faketouch
android.hardware.screen.portrait
android.hardware.wifi
precise location (GPS and network-based)
Allows the app to get your precise location using the Global Positioning System (GPS) or network location sources such as cell towers and Wi-Fi. These location services must be turned on and available to your device for the app to use them. Apps may use this to determine where you are, and may consume additional battery power.

view network connections
Allows the app to view information about network connections such as which networks exist and are connected.

view Wi-Fi connections
Allows the app to view information about Wi-Fi networking, such as whether Wi-Fi is enabled and name of connected Wi-Fi devices.

take pictures and videos
Allows the app to take pictures and videos with the camera. This permission allows the app to use the camera at any time without your confirmation.

full network access
Allows the app to create network sockets and use custom network protocols. The browser and other applications provide means to send data to the internet, so this permission is not required to send data to the internet.

change your audio settings
Allows the app to modify global audio settings such as volume and which speaker is used for output.

read your contacts
Allows the app to read data about your contacts stored on your phone, including the frequency with which you've called, emailed, or communicated in other ways with specific individuals. This permission allows apps to save your contact data, and malicious apps may share contact data without your knowledge.

read the contents of your SD card
Allows the app to read the contents of your SD card.

control vibration
Allows the app to control the vibrator.

prevent phone from sleeping
Allows the app to prevent the phone from going to sleep.

modify or delete the contents of your SD card
Allows the app to write to the SD card.

receive data from Internet
Allows apps to accept cloud to device messages sent by the app's service. Using this service will incur data usage. Malicious apps could cause excess data usage.

read Google service configuration
Allows this app to read Google service configuration data.

Older Versions

More Android Apps to Consider

Google Play Reviews

  1. Joan Whitter-avatar

    Joan Whitter

    2020-04-29T11:18:25.240Z

    Satisfactory service really depends on the driver. There's short lag time to update location info. The app will show driver one min away, perhaps five minutes later you could be still waiting. Ring driver they may not answer or return your text very fraustrating. You then need to order another car but end up paying for the no show. Its a system where driver will declare your on board then start charging you waiting time meanwhile your still on the curb. Client should be able to declare on-board

  2. Kaz-avatar

    Kaz

    2020-02-28T12:44:25.347Z

    Just tried it again for a different location put in the address for pick up and address for drop off and the fare showed £30.50 to return with the same locations fare is showing £53. Both done at the same time to get a quote and each showing the same route so nothing to do with traffic. What is going on Kapten. This is very bad 🤔😡

  3. The Pug-avatar

    The Pug

    2020-02-28T14:45:45.479Z

    When this app works it is better tgan Uber by far but has become far to inconsistent. This app is ok and was initially worth 5 stars but recently I have had drivers repeatedly cancel my journey. I have also had the app fail to find me a driver multiple times and even had a car turn up at a different location claim I did not arrive at the car in time and charge me for wasting the drivers time. All of this was in London where you would assume would have the most coverage.

  4. Michael Smith-avatar

    Michael Smith

    2020-05-07T14:56:20.440Z

    Quick, reliable and always the cheapest fares... 5 Stars *****

  5. Jean Segree-avatar

    Jean Segree

    2020-02-28T16:08:50.828Z

    I have used this app a few times, but I am disappointed that I cannot put in the number of the house/flat in saved places for ordered pick ups. I have my home saved and had to walk half way down the road in the rain to find the ordered car, I felt vulnerable as a woman having to go up to the car and asking a stranger for his name making sure he is the person ordered. For the safety of women and vulnerable people who would like to use your services please review/update your app. Most appreciated

  6. A Google user-avatar

    A Google user

    2020-04-30T23:37:40.330Z

    Cheap and easy to use, Use this code IANWIT to get money off your first 2 rides. Also they pay taxes in the country they operate and treat the drvers better than a similar app.

  7. Maria Gudbrandsen-avatar

    Maria Gudbrandsen

    2020-03-02T22:16:24.740Z

    Don't use this is you want to be picked up in an airport. It gets it wrong and/or does not tell you where to go. Then it gives you 8mins to get there (they are big airports!) and then charge you £6.50 And cancels. And leaves you stranded.

  8. M W-avatar

    M W

    2020-03-04T16:10:53.187Z

    App is fine but drivers drive off leaving you with the choice of either cancelling (and get charged) or waiting 20-30 mins for the app to reassign a new driver. Get your freebies then uninstall and never use again.

  9. Bob Bob-avatar

    Bob Bob

    2020-02-28T21:48:15.617Z

    Cant usr the app as im unablr to open it unless i hand over my personal details upfront. Why thr eff would I do that. Both add lee and uber let u check a journey cost BEFORE u have to join. U MUST b hiding some underhand shite in the terms and conditions, why else would u create an app that will force people to chose between privacy and cost. Privacy always wins. My bad i get it, they use data traders. Every email, facebook account, phone number be u a c ustomer or not is wotth money to them

  10. Ian Ridzuan-avatar

    Ian Ridzuan

    2020-03-13T14:34:10.481Z

    The location shown on the map and the exact location are significantlty different such that the drivers always stopped us hundred metres away from then premise. :(

  11. Enrico Crivellaro-avatar

    Enrico Crivellaro

    2020-03-05T00:21:39.266Z

    Inaccurate estimate of waiting time. Which is longer than expected, and only given after the payment is made.

  12. Judith Whittaker-avatar

    Judith Whittaker

    2020-03-05T17:41:50.262Z

    Really easy to use. The time given for pickup is very accurate. Facility to call the driver, to find your cab in busy places works well

  13. Richard Dawes-avatar

    Richard Dawes

    2020-03-07T13:54:07.540Z

    Painful, I have to keep walking to an alternative pick up point and then often get charged. I'm on the verge if deleting this app.

  14. Alexandre Borrel-avatar

    Alexandre Borrel

    2020-03-03T07:59:59.580Z

    The apps need improvement compare to other ride app, need the car color and GPS working would be a good first step.

  15. E K-avatar

    E K

    2020-03-23T14:01:29.107Z

    Took 1 ride and it was fine so put a 5 star rating before I decided to use it again on a return journey so I ordered a cab and cancelled before it came because it took too long and I have been charged almost £24! I have queried it but nobody has even come back to me avoid it and stick to bolt or uber

  16. ashiklal pyarilal-avatar

    ashiklal pyarilal

    2020-03-05T00:47:27.369Z

    Very nice and quick, cabs available easily in London(since I'm from London). Friendly and very safe rides

  17. Yves Sautter-avatar

    Yves Sautter

    2020-03-05T08:09:23.260Z

    Great app without the snags of Uber. High quality service with very little wait time and professional drivers at very competitive prices.

  18. A Google user-avatar

    A Google user

    2020-03-13T11:56:24.604Z

    In my experience the app is easy to use, the drivers are friendly and helpful and the journeys smooth and direct.

  19. Daniel Stone-avatar

    Daniel Stone

    2020-03-05T18:12:48.366Z

    Great new app, very easy to use, fixed pricing, everything clear and no nasty surprises. Often give discount vouchers

  20. Daniel Fonseca Pilzecker-avatar

    Daniel Fonseca Pilzecker

    2020-03-11T10:58:15.101Z

    Allow pickup location to be selected on the map and I'll give 5* - this is frustrating

  21. Elhanan Boragin-avatar

    Elhanan Boragin

    2020-03-31T19:13:18.854Z

    Kepten charges every time. Even when they say that the ride was cancelled without charge. Even when the driver just drove away without picking me up. Too bad, the customer support is useless too. They keep saying nonsense about that no actual charges were made. They fail to find correspondence upon further replies. Amazingly, customer support doesn't know how to scroll down emails. This is not the first time Kepten keeps my money and lies about it. But they are still the cheapest service.

  22. Daniella Mendy-avatar

    Daniella Mendy

    2020-03-19T23:16:43.986Z

    Recently a notification took 10minutes to come through to my phone. By that time the driver had already waited 8minutes and the journey was cancelled! Highly annoying! Credit where credit is due though. The customer service is great at Kapten. Please make sure you NEVER change the fact that you have U.K call centres. So much easier to communicate and resolve any issue that may arise.

  23. Federico Sanson-avatar

    Federico Sanson

    2020-02-20T15:17:17.483Z

    Awful experience to login or create account. Worst user experience ever. My phone number is already used by another account so how am I gonna create an account ? You could verify my phone no? You dumb

  24. M Johnson-avatar

    M Johnson

    2020-02-20T20:32:56.978Z

    Impossible for Americans to use while visiting. Can't enter verified number in the app

  25. Ibrahim Khalil-avatar

    Ibrahim Khalil

    2020-03-23T08:27:41.970Z

    Great app. Could you please add the "share trip" for vulnerable passengers?

  26. Andrzej Kudaj-avatar

    Andrzej Kudaj

    2020-03-05T21:33:14.440Z

    Good ride. Very friendly driver. Thank you. Definitely will use again. Obrigado.

  27. bengaliTq-avatar

    bengaliTq

    2020-03-05T23:49:51.859Z

    It would be good if they had a 7 seater option available. Please UPDATE this option!!

  28. Zina Atiemoh-avatar

    Zina Atiemoh

    2020-03-12T07:36:22.590Z

    Though at times it takes a few more minutes for the drivers to arrive but overall very good.Just like uber and the others.

  29. Tony Massey-avatar

    Tony Massey

    2020-03-31T16:17:19.867Z

    Always available, always quick , cheap...

  30. Moe Mweneson-avatar

    Moe Mweneson

    2020-02-25T04:58:18.697Z

    Arrival time a bit vague, always charged more than estimated price, why is it never less?

  31. Erbol Bekbaev-avatar

    Erbol Bekbaev

    2020-03-18T00:04:17.835Z

    They tried to withdraw 25 euros from my card instead of 2.5, thank god revolut managed to freeze the transaction

  32. w kh-avatar

    w kh

    2020-03-19T13:39:00.402Z

    People please : do not stand on a bus stop or zigzag or pedestrian crossing for a pickup!! 2-Do not request driver at a shopping centre, get out from the shopping center than find a safe a place so the GPS get it right !! 3-please if you live in flat use the PIN and move it where do u want a pickup 4 - at the airport please as soon as u make a request call the driver and tell them where u are 5- zoom in the app to track the driver and see from which side is he coming because u can see him !!

  33. Ed Sson-avatar

    Ed Sson

    2020-03-16T16:23:11.479Z

    Useless! LONG WAITS! Works 3/10 times! AVOID! drivers will not turn up and auto cancel to charge you. Karen refuse refunds when you complain even if they are at fault! Go to the competitors. This is a Mickey mouse service!

  34. Richard Henshaw-avatar

    Richard Henshaw

    2020-03-17T11:23:14.265Z

    Don't understand why ever since I installed this app it talks French to me. I also get emails in French. I wonder why?

  35. Mustafa Selçuk Çıdık-avatar

    Mustafa Selçuk Çıdık

    2020-03-08T09:44:35.278Z

    An app designed to rip you off rather than moving you from A to B. Waiting time will start 'counting' so you get extra charged although you are already at the meeting point. Their maps won't be accurate so again they will claim to have arrived and waited, and then see the point above. The app will show you 18 min waiting time and then when you cancel it will charge you 5gbp. Complete useless ripoff STAY AWAY!!!

  36. Michelle Lauricourt-avatar

    Michelle Lauricourt

    2020-03-07T12:40:28.240Z

    App doesn't work properly neither does password reset

  37. Albert Lash-avatar

    Albert Lash

    2020-03-14T10:42:18.494Z

    Great, only missing scheduled pickup.

  38. Jožef Teglaši-avatar

    Jožef Teglaši

    2020-02-22T22:31:50.190Z

    Really nice app and it's easy to use it

  39. Gianna Brachetti-Truskawa-avatar

    Gianna Brachetti-Truskawa

    2019-12-01T17:52:10.657Z

    Frequent crashes, malfunctioning GPS, utter waste of your money and time: The app will show your position randomly anywhere 50-75 metres from where you really are, with no option to readjust on the map. Cabbies cancelled most of our trips because they couldn't find us, now we got credit in the app that we cannot use. Also crashes often and needs to be restarted. By the end you are charged for part of a trip you couldn't take which makes it more expensive than Uber. Annoying!

  40. Alessandro Valentini-avatar

    Alessandro Valentini

    2019-12-08T16:46:11.352Z

    I logged in a while ago to find out that my account has been "temporarily suspended". Since then I tried to reach out FOUR times through the only channel they provide (email via link on the alert). Zero replies. Still unable to use it after months. This is seriously poor customer service. I guess there are reasons new tech companies fail against the big companies. Annoying and disappointing.

  41. Saumitra Shahapure-avatar

    Saumitra Shahapure

    2019-12-31T10:53:58.928Z

    The service is good but the app is bad. I tried to contact customer support for payment related problem. I tapped "need help?" section and invalid_token error occurred. {"error":"invalid_token","error_description":"The access token provided is expired, revoked, malformed or invalid for other reasons."} I tried to use their desktop website and I could not find any support contact there.

  42. Lisa Kelly-avatar

    Lisa Kelly

    2020-03-17T12:29:31.380Z

    Great service and extra help and assistance from the driver

  43. Dan Chard-avatar

    Dan Chard

    2020-01-14T10:06:56.679Z

    Generally a good ride hailing app. Lots of offers and discounts. I have however only given 5 stars as I have noticed that of the 5 times I have last used it , 3 of those occasions I have been charged a waiting fee. One has been refunded. I have never kept a driver waiting but have noticed that they frequently park further along the road than the pick up point is indicated. Once Kapten addresses these issues I will re - evaluate my feedback score.

  44. George Smith-avatar

    George Smith

    2019-12-21T11:12:37.439Z

    I used to really love this app, and I like that the taxes are paid in the UK unlike uber. BUT, since uber lost its contract with London I've noticed a sharp decline in kapten. The prices have gone up. My journey from my local train station (20min walk) has gone from £3 to £5 and I have had journeys cancel on me which has never happened before, with increasing frequency.

  45. Ryan Newhouse-avatar

    Ryan Newhouse

    2020-01-01T14:59:54.789Z

    Aweful. This review should be read as a 0 star. I got through the sign up process and get my credit card authorized. Then I try to book a ride and suddenly my card no longer works. Tried to fixed it multiple times, called my back, used a different card, etc. Same error. Tried to call them and no one ever answered. Avoid this company.

  46. Mercedes Chervony-avatar

    Mercedes Chervony

    2020-03-13T20:02:47.924Z

    Completely unreliable. Total scam.. drivers can go around in circles for an hour and when you cancel they still charge you. Even if the driver never shows up.

  47. Ana Boras-avatar

    Ana Boras

    2020-03-05T13:12:30.426Z

    Great service, very affordable

  48. Monica Figueiras-avatar

    Monica Figueiras

    2020-01-28T08:31:28.642Z

    There's a few things to improve. When ordering it's needed to know how long I have to wait for the cab to arrive and as the driver progresses in his way to destination, having that info on screen. Overall the discounts received regularly are good as an incentive to use the services but there's need to have more drivers available. Also need a direct channel to cust services support for complaints & suggestions. Don't think messages to the driver works.

  49. Chris P-avatar

    Chris P

    2020-02-08T08:37:21.826Z

    Negatives with app: 1). 8/9times none of the buttons in the app work, often needing to close the app several times before it works properly. 2). Info in help section is vague. I.e. when needing to contact customer support, info states "contact us here!", But failing to provide actual contact details. 3). No means of deleting promo codes or overriding them with a new one. You are literally forced to use it or wait for it to expire. Positives with app so far: None.

  50. Paul Kieley-avatar

    Paul Kieley

    2020-01-17T14:14:02.466Z

    1 came, 1 couldn't find me, location finder needs improving. And We need a tab to Actually arrange a journey, like the local cab firms and Uber, so what's the Problem. Yesterday in Paddington your App still cannot recognise my Home Address! When I click home and I'm elsewhere I expect it to be there, I should not have to input the address in every time, how easy is it to do that in a Supermarket??? Beware if they cannot find you you can still be charged just like I was, Ever heard of GPS Driver?

  51. ElMehdi HABIB-avatar

    ElMehdi HABIB

    2020-02-15T17:21:10.484Z

    Great sync with concur. Love it! You need to add an option to change pick up point in case of an error, it happens to me too times and could change it (lucky me, I had nice drivers)

  52. Infinitum Gemini-avatar

    Infinitum Gemini

    2020-01-07T12:17:17.844Z

    Can't access the app after switching the phone and multiple attempts to reset the password not working, neither a possible Customer Support request, lack of Service or needed improvement of the app unfortunatelly. Have to correct my review due to quick response and solved issue after first contact with the Customer Support, thanks and very much aprecciated.

  53. Rupesh Das-avatar

    Rupesh Das

    2020-01-01T21:59:44.682Z

    A complete waist, I never could use the app as it always gives me an error when I try logging in. All it says "We're sorry, we're not able to process your request. Can you please try again latter?" I would not recommend this app to no one, it's completely waist of time.

  54. RitaB-avatar

    RitaB

    2020-05-02T23:21:20.464Z

    Love the kapten !!! Very good service !

  55. Kishan Visram-avatar

    Kishan Visram

    2019-12-24T23:12:56.946Z

    This apps timings are way off, just had a ride which the driver cancelled when he was on the way to get me and then someone else accepted the ride then the driver came from so far I watched it all the way to my pin on the map, it said 2 minutes which was actually like 10-15 minutes but it sometimes change a bit randomly it's like the app wants the driver to get there fast so it makes the time short to also make you think the driver will be there soon when it takes longer than the time given 😠😠

  56. Maxime Ferté-avatar

    Maxime Ferté

    2020-01-18T11:22:19.435Z

    Good service when it works, but the app is getting less and less reliable. Car location freezes, bookings that don't get through... It's also annoying that the tip feature is limited to whole numbers: you can't just round up.

  57. Peter Biggs-avatar

    Peter Biggs

    2020-01-25T13:23:49.330Z

    Misleading and spammy. Offers don't make it clear that they apply for a very limited time only, and they send advertising push notifications when you're not even using the app. The cab service itself may be ok but unfortunately their aggressive marketing is putting me off. I'll probably uninstall and stick to Uber and Bolt.

  58. Rodrigues Yala-avatar

    Rodrigues Yala

    2020-02-20T12:41:24.500Z

    Easy to use and cheaper ride

  59. Rafael García Fernández-avatar

    Rafael García Fernández

    2019-12-14T14:25:52.822Z

    The app is fine but drivers cancel rides too often which leads to frustration. It Would be great to be able to leave feedback when this happens. Edit: abusing surge multiplier. No matter when you look at it, the multiplier is on. No longer cheaper than Uber, will stop using.

  60. foulteur-avatar

    foulteur

    2020-01-11T14:19:35.451Z

    I start the app, but I don't really know how it works. So I go to the "need help" section but I have this issus : {"error":"invalid_token","error_description":"The access token provided is expired, revoked, malformed or invalid for other reasons."}... How can I fix this issus ? Restart the app ?

  61. Paulo Estriga-avatar

    Paulo Estriga

    2020-01-04T20:08:18.621Z

    Worst app compared to Uber or Bolt in London. Waiting times are ALWAYS a lot more than it says, drivers cancel a lot and I've been charged unfair waiting fees for drivers' fault. Also, the image of the car on the map does not correspond to reality, I've had it showing as passing me by and it was nowhere near! In Lisbon the service is good though. Go figure...

  62. Aimee France-avatar

    Aimee France

    2020-02-17T15:01:51.864Z

    Occasionally have drivers see where I am going and then cancel and drive away. Has happened at least 3 times. Otherwise a good ride app, I use it fairly regularly.

  63. bombonelle x-avatar

    bombonelle x

    2020-01-24T08:45:24.532Z

    It's a nice app, but uninstalled it by mistake and now I can't log in again. I forgot my password and I requested a reset more than 10 times, never receiving an email. Very disappointing.

  64. Shamil Gainullin-avatar

    Shamil Gainullin

    2020-01-18T05:22:41.900Z

    The app is very primitive and charges you straight away from form your bank card before the ride. If the driver doesn't show up, then your money are gone. You can return it, but through a big hustle.

  65. Milan J-avatar

    Milan J

    2019-12-24T13:29:48.204Z

    I have just downloaded the app and I was instantenously received a notification from my bank provider that I was charged £24.04. I have not even scheduled a ride yet. I find this unacceptable and will be closing down my account.

  66. Umer Munir-avatar

    Umer Munir

    2020-05-13T02:46:13.373Z

    Excellent service better to uber nice and clean and cheap as well

  67. Gabriela Hauke-avatar

    Gabriela Hauke

    2019-12-11T00:28:44.952Z

    It wouldn't work for me, it thinks I'm in France and keeps telling me "not in the coverage area" when I try to enter in a destination, I had used a friends code too and he didn't get anything.

  68. Rebecca Emery-avatar

    Rebecca Emery

    2020-01-04T01:00:56.374Z

    It's mostly fine but often the car does take a fair bit longer to arrive than predicted and if i accidentally clear the rate your ride notification I can't find a way to rate the driver which is annoying.

  69. Rory O'Brien-avatar

    Rory O'Brien

    2020-02-10T08:57:01.801Z

    It's good but buggy app leads to unfair waiting fees. I was looking at it and it says the driver is 4 mins away. Next thing it's jumps and he's outside and already 2 mins waiting so I start getting charged straight away. Help section just leads to a dead end on this too.

  70. Zoltan Vargyai-avatar

    Zoltan Vargyai

    2019-12-03T19:18:36.446Z

    I signed up and I had a 50% off voucher. The I didn't work and it didn't added my credit. I payed full for my first two rides. I emailed and been told by costumer service it's too late. They offer discount coupons they know about it. Why would they not honour??? Not to mention the dodgy cars and the 20 minutes wait. And the none user friendly malfunctioning app. I won't be using this company again. Ps do not ask me to email you it's already done as mentioned

  71. Denis Krep-avatar

    Denis Krep

    2019-12-30T16:49:02.863Z

    While suggest good prices, it eventualy didn't accept for payment any of my 4 cards: debit/credit, Visa, maestro, Mastercard. Registers card (doing 0.00 auth successfully), but during attempts to order a car - can't proceed. Wasted 30+ minutes trying to make it work.

  72. Derek Vaughan-avatar

    Derek Vaughan

    2020-03-05T08:43:50.789Z

    Offers you 50% off code then code says used once you try and use it an utter con.

  73. Barry Glassman-avatar

    Barry Glassman

    2020-01-28T21:26:50.518Z

    Map system is often wrong. Update-greatly improved. No recent problems in locating our pick-up location. Seem to have more cars now and wait times are much less.

  74. Anshul Solanki-avatar

    Anshul Solanki

    2020-02-19T11:06:04.990Z

    Very bad experience, I booked the cab to Paris CDG airport in the morning, I was waited for driver he didn't came, no information call received about the location. App is showing the meeting location is a taxy stand where 20 cabs was standing. It started waiting time, I had to cancel the cab and take another one in order to reach at airport on time. They deducted 7 euro as cancel charges. App is storing card security code which I don't think is required because at the time of payment we can put.

  75. Rui Seabra-avatar

    Rui Seabra

    2019-12-06T19:45:31.915Z

    Very buggy system. No intermediate drop offs to let someone off in the middle of a different way, charging while in the middle of a trip. Bad software...

  76. Stagga Bakk-avatar

    Stagga Bakk

    2020-03-16T18:38:09.745Z

    Very reliable and efficient

  77. Ben Bogaert-avatar

    Ben Bogaert

    2019-11-27T18:20:14.960Z

    No way to book in advance. I press the Leave Now button and nothing happens. I have followed the instructions on the web site for making an advance booking, but they don't work. Please sort this out.

  78. Elektric Mk-avatar

    Elektric Mk

    2019-12-24T06:10:59.721Z

    Reliable app! What I appreciated it does tell you exactly when the driver is coming not like Uber the timing in the app doesn't match with real time most of time. User-friendly UI. I see myself changing to Kapten in the near future easily.

  79. Evamaria Bugelnig-avatar

    Evamaria Bugelnig

    2019-12-15T16:43:16.817Z

    Can't handle the strikes. Keeps canceling, finally rejected my card (that always works otherwise). I get that they have few drivers and that it'd take longer for them to arrive, but I don't see why they would permanently accept rides and then cancel them.

  80. Mary Parelli-avatar

    Mary Parelli

    2019-12-08T14:26:07.937Z

    Terrible use case. It is very difficult to input the right pick up address. Our driver cancelled the ride and we were charged full price without being notified beforehand . Never using again!

  81. SAM HARIA-avatar

    SAM HARIA

    2020-01-26T21:36:50.342Z

    The worst transport app created! Way over priced compared to competitors even when using promo codes. There is job details on who to contact to close your account. Avoid using at all costs!!!

  82. katia Magri-avatar

    katia Magri

    2020-02-18T11:32:35.960Z

    It was abit complicated at the beginning but once got the card entered and everything else was fantastic

  83. akashdeep singh-avatar

    akashdeep singh

    2019-12-24T08:13:22.889Z

    Its a buggy app . i get charged 45 euro for pressing cancel button . even when , no car was assigned to me . Dont know why they launced it when its basic functionality is not working properly

  84. Sebastian Apfel-avatar

    Sebastian Apfel

    2019-12-20T23:00:32.500Z

    "An error occurred, please check your order and try again" - unable to schedule trips for the next day...

  85. Just Bbee-avatar

    Just Bbee

    2019-12-19T20:48:56.846Z

    The app has bugs. It's not able to identify one's location even when you've clicked on the compass tool.

  86. Johnson E-avatar

    Johnson E

    2019-12-23T01:25:47.866Z

    Google pay is needed, saves a lot of time instead of having to add cards just after you have downloaded the app

  87. A Google user-avatar

    A Google user

    2019-12-22T16:33:41.630Z

    Registered with facebool. When trying to add a card - always error. When try to take a help - receive a message that my token was expired. Reset password doesn't help.

  88. Sehri Ayaz-avatar

    Sehri Ayaz

    2019-12-23T15:24:40.369Z

    Hello kapten...Today i just download this app suggested by my husband.But app said that my number is already in use.Kindly see the matter because mistakenly was added the wrong number and correct is not accepted by the app.

  89. Queen Nalyaka-avatar

    Queen Nalyaka

    2020-02-25T02:26:36.786Z

    Drivers are very professional, helpful, and friendly. Overall services are great so far; and waiting times are minimal. I highly recommend Kapten for their efficient services and affordable rates🚕

  90. Resaleh Alavi-avatar

    Resaleh Alavi

    2020-03-18T20:46:44.346Z

    I took takci 3 times and every time was perfect and price is cheaper than ather app

  91. Oscar Martí-avatar

    Oscar Martí

    2019-12-14T20:58:20.491Z

    A good experience since installing it. The discounts help to save some money now and then so it is a bit perk for using the app.

  92. Leila A-avatar

    Leila A

    2019-12-15T11:11:45.105Z

    Wonderful app and drivers, always a pleasure to use Kapten. Very affordable and drivers are always very professional. I'm so happy to use them.

  93. Matteo Dalla Longa-avatar

    Matteo Dalla Longa

    2019-12-26T11:18:19.561Z

    I personally like the option between standard cars and electric cars. A valid alternative to be green and use a car service.

  94. Anas Shihadh-avatar

    Anas Shihadh

    2020-02-09T17:17:07.398Z

    It's really nice. I use it in London always. I stopped using Uber because they always give me promotions and discounts on my rides. I definitely recommend Kapten for everyone in London. Amazing experience with the rides and better price than uber.

  95. Diego Pérez-avatar

    Diego Pérez

    2020-01-15T23:22:57.913Z

    Cheap but it does not work when you need it. I asked for a ride three times. I was preemptively charged but then they could not fulfill the request.

  96. Stephanie Ainsworth-avatar

    Stephanie Ainsworth

    2020-02-13T23:39:08.328Z

    I had been enjoying Kapten until this evening, when I attempted 4 times to book a car and every time the driver cancelled my job.According to the map there were plenty of cars in the area, so very disappointed. Ended up switching to Uber. Reluctant to use Kapten again.

  97. François CABANNES-avatar

    François CABANNES

    2019-12-31T10:58:27.652Z

    Nice app, allows for driver to contact easily with the person and simplifies the pickup process. I recommend :)

  98. Claire Harvey-avatar

    Claire Harvey

    2019-11-28T09:17:10.499Z

    Never been able to use as cannot ever find my location and thinks I'm in Togo...despite every other app that uses my location being able to find me. Pointless

  99. Adnan Kurmallee-avatar

    Adnan Kurmallee

    2019-12-08T20:01:06.553Z

    Good overall platform. Needs help with drivers cancelling rides as to far. Should only show near cars iff available.

  100. Amina Alliyah-avatar

    Amina Alliyah

    2020-02-14T20:42:00.321Z

    The estimated time is ALWAYS wrong, I've waited up to 10/15 mins extra before But apart from that this app is great! The drivers are all lovely and the prices are unmatched